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The Senior Key Account Manager develops and manages relationships with key cosmetics and beauty brand customers. The role focuses on identifying growth opportunities, leading commercial negotiations, coordinating packaging development projects, and ensuring excellent customer satisfaction. The individual acts as the primary commercial interface between clients and internal teams including design, engineering, sourcing, operations, quality, and supply chain. Key Responsibilities Account Management & Business Development Manage a portfolio of strategic accounts. Develop account plans to achieve sales growth, margin targets, and customer retention. Identify new business opportunities within existing accounts and target brands. Build relationships with procurement, marketing, and executive stakeholders. Conduct regular business reviews with customers. Sales & Revenue Growth Meet or exceed annual sales and profitability targets. Prepare and present commercial proposals, quotations, and pricing strategies. Lead contract negotiations and commercial agreements. Monitor market trends, competitor activities, and customer needs. Develop pipeline opportunities for new packaging projects and product launches. Project & Product Development Management Coordinate new development projects from concept through commercialisation. Collaborate with design, engineering, and manufacturing teams to ensure customer requirements are met. Support customers with packaging innovation and technical solutions. Manage timelines, forecasts, and launch schedules. Customer Relationship Management Serve as the primary point of contact for key customers. Resolve commercial, operational, and quality-related issues. Maintain high levels of customer satisfaction and long-term partnership. Anticipate customer needs and proactively recommend solutions. Qualifications Bachelor's degree in Business, Marketing, Packaging Engineering, Industrial Design, or related field. Experience 7-12+ years of B2B sales or account management experience. 5+ years managing key accounts in: Cosmetics packaging / Beauty packaging / Personal care packaging / Luxury packaging / Contract manufacturing or related industries Experience working with global beauty brands is highly desirable. Technical Knowledge Understanding of: Primary packaging / Injection molding / Decoration technologies / Packaging supply chain and manufacturing processes Key Competencies Strategic account management Consultative selling Negotiation and contract management Customer relationship building Commercial acumen Project management Cross-functional leadership Presentation and communication skills Problem-solving Forecasting and analytical skills Mayflower is acting as an Employment Agency in relation to this vacancy.

Working in the Business Developement team, this role will be responsible for the execution of the CVL Cosmetics South Middle Europe SL plan for Area Sales Manager for UK. The role will work across the organization, merging the needs of our customers and our POS, to drive amazing customer experiences and increase sales of our brands (Valmont, l'Elixir des Glaciers & Storie Veneziane). Additionally, this position will be responsible for creating, maintaining, and communicating all sales metrics given the highly cross functional nature of this role, this individual must possess strong entrepreneurial and collaboration skills to drive success throughout the organization and organise promotional activities thorugh our selective distribution (pefumeries, day spa, luxury hotels...) and high interest in luxury goods. This role reports to the Commercial Director. Main Tasks & Duties • Monitor sales, the achievement of global objectives and objectives by product category, • Follow up KPI's to set appropriate action plans in order to increase business volume in the luxury network, • Prospection of new leads, engage, propose and execute client opening B2B, • Motivate and lead the POS' team towards objectives, ensure the team selling technique and provides an excellent customer service, • Regular meetings with the team (Trainers, Trade Marketing Manager & Promoters) providing feedback, coaching and guidance, • Implement the different projects of the brands, collect data and analyse it to nurish reports and support decision-making Qualifications • Able to travel 80% of the time, • At least 5 years experience in B2B retail sales (commercial) in selective cosmetics industry and professional channel in selective cosmetics industry, • Strong time management skills; ability to multitask effectively, • At ease managing business through KPI's analysis, • Strong insightful analytical skills and good business acumen, • Languages: Native English & Proficiency in any other European language, • Strong Microsoft Office skills, • Driving License mandatory, • The selected person must be passionate about luxury retail industry and cosmetics