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This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | Canterbury Branch Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Canterbury Branch , working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm . For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits. 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work • we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage • from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at ]]>

Fintech, Finance, or Credit Risk is required. Affordability, income and expenditure analysis, credit risk, and fraud detection, with excellence in. Your work will directly help traditionally underserved consumers to access the most suitable financial products, whilst supporting our customers in disc

If you're a credit risk analyst looking for your next move in a mortgages focused business then this one's for you. Extensive knowledge and experience in mortgage credit risk management activity. Develop and maintain credit lending policies.

I am hiring a Senior Credit Risk analyst for lending business that leads the way on all types of unsecured lending for a large consumer base across the UK. Spotting trends to find new ways to increase profitability for credit risk. To be successful as a Senior Credit Risk Analyst, you will need:.

Credit Risk Manager - Decision Systems & Risk Strategy - Midlands 💥. I am currently supporting a specialist lender in the Midlands on an exclusive basis for a Credit Risk Manager position.

Description Join us, be part of more.We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our p

A prominent financial institution in Greater London is seeking a Specialist Portfolio Manager to enhance customer relationships and drive risk and portfolio management. The role involves managing a sector portfolio, developing team members, and ensuring effective credit stewardship.

The role involves providing risk insights, overseeing credit risk strategies, and ensuring strong governance. A leading financial services company located in Greater London is seeking a Risk Management professional to support the delivery of an effective risk management framework. Ideal candidates w

I am searching for Credit Risk modellers on behalf of the UK's leading Risk consultancy. Experience in technical Credit Risk (modelling, risk management, Regulatory Compliance) at either banks or Financial Services consultancies. Are you a Credit Risk modelling professional looking for your next cha

Responsibilities include managing the credit risk team, ensuring effective risk decisions, and collaborating with various departments to align risk practices. A rising FinTech company based in London is seeking a Credit Risk Team Lead to oversee daily operations of the credit risk function. The idea

A global technology company in the UK is seeking a Counterparty Credit Risk Manager to enhance the credit risk framework. The ideal candidate has proven experience in counterparty credit risk, strong regulatory capital knowledge, and excellent analytical skills. The role involves conducting financia

The role involves conducting credit assessments, financial analysis, and assisting in risk management frameworks. Successful candidates will have a background in financial analysis, credit risk assessment, and familiarity with structured finance. A leading financial institution is seeking a Credit A

Collaboration with deal teams is central, ensuring balanced credit views that support commercial objectives while protecting against downside risk. This opportunity suits a credit professional with deep experience in structured or specialised finance, ideally from an investment bank or international

Drive growth whilst balancing risk - use analytic and credit judgment to drive growth through credit policy, work with the commercial team to hit volume targets, and all whilst maintaining portfolio quality. Deep experience in secured lending credit risk - you’ve worked on second charge mortgages

A leading London based bunker supplier is seeking an experienced Senior Credit Analyst to provide credit risk recommendations, analyze debts, and support business development. The role requires a Bachelor’s degree and a minimum of 5 years in credit risk analysis, ideally within the shipping indust

The Head of Credit Risk will lead the company’s global credit risk function, overseeing risk management across all operating countries (UK, US, EU). This senior role is pivotal in balancing risk and growth, developing internationally aligned credit risk strategies, and embedding best-in-class risk

A global financial services firm is hiring a Credit Risk Oversight Associate to support collections and recoveries oversight activities.

As part of the Credit Risk team under the Commercial department, you will liaise with internal account managers, account management coordinators, members of the trading desk, external clients and prospective clients, third‑party intermediaries, credit rating agencies, credit insurance providers an

A diversified financial services platform in Greater London seeks a Credit Analyst to oversee credit analysis and recommendations for clients.

A leading financial firm based in the City of London is seeking a Credit Analyst to support the Credit Risk Manager with annual reviews and new counterparty assessments. Responsibilities include preparing credit reviews, assessing counterparty creditworthiness, and producing reports for management.

Credit or Financial Risk Analyst managing a portfolio of clients. Strong understanding of credit risk concepts across. Share responsibility for daily, weekly, and monthly financial risk reporting, such as breach logs, early warning indicators, and key risk indicator updates.

Through establishing and maintaining effective frameworks and governance, promoting a strong risk culture, applying sound credit risk judgment, and ensuring proactive risk management. Oversee credit portfolio limits and stress testing, ensuring a balance between risk and reward and maintaining the c

The role involves developing in-depth expertise in Political Violence, Political Risk, and Credit lines, providing account pricing support during negotiations, and actively contributing to portfolio monitoring and benchmark rate reviews.

A specialist property finance bank in London seeks a Credit Risk Manager to oversee the credit risk lifecycle and develop analytical tools. The role involves supporting the Senior Credit Risk Manager and engaging with cross-functional teams.

A leading UK bank is searching for an experienced Credit Risk Manager to join their Real Estate Finance team. This role demands deep expertise in development and investment lending, coupled with the ability to influence credit decisions and contribute to strategic initiatives. Candidates must demons

A well-established global financial services firm is seeking a Credit Risk Analyst to join its London-based risk function. This role requires 3–5 years of relevant experience conducting credit analysis and involves regular interaction with senior stakeholders.

Support the Senior Credit Risk Associate in EMEA and the Head of Credit & Market Risk for the EMEA & APAC regions in the overall management of the Credit & Market risk function. You will assign and manage credit limits while maintaining sound judgment and controls in order to mitigate counterparty c

Proven experience in credit risk strategy, ideally within consumer lending. Lendable is on a mission to build the world’s best technology to help people get credit and save money. Optimise credit decisioning: who to lend to, how much to lend, and at what interest rate.

A leading cross-asset trading and risk technology provider is looking for a Credit Quantitative Analyst to enhance pricing and risk models for credit products. Ideal candidates will have extensive experience in credit modeling, a strong background in quantitative finance, and VP/Director-level capab

In this high-impact 2nd Line of Defence role, you’ll oversee complex securitisation and asset-backed finance credit risk across global markets, shape deal structuring, and guide strategic underwriting decisions. Review and approve 1LoD credit applications and ratings, ensuring risk appetite alignm

A leading banking institution is seeking a Senior Risk Officer to ensure the UK Risk Department meets its objectives. This role involves optimizing risk policies, monitoring financial risks, and facilitating assessments. Ideal candidates will possess a strong background in risk management within cor

A leading global financial services firm is seeking a Vice President in Wholesale Credit Risk for EMEA, focused on Consumer, Healthcare, and Retail sectors. This role involves negotiating transaction approvals, leading credit analysis, and managing risk portfolios. Commitment to team leadership and

A global financial services firm is looking for a Corporate Credit Risk Officer. Candidates should have experience in corporate credit, ideally with a background in Infrastructure. This is an opportunity to work closely with experienced team members while contributing to important credit discussions

A progressive finance company in Greater London is seeking two Credit Analysts to join their Credit Risk and Data team.

We’re looking for a Head of Credit & Model Risk Oversight to provide independent second line leadership at Zempler Bank, helping to shape a culture where risk is openly discussed, well understood and responsibly managed. The role holder is responsible for providing oversight of Credit Risk and Mod

A prominent financial services firm is seeking an EMEA CPG Product Control Associate to perform independent analysis of daily P&L and Risk on the trading desk.

A financial services recruitment agency in the East Midlands is seeking a skilled professional to join a credit team focusing on asset finance underwriting. The successful candidate will assess proposals, make credit decisions, and build strong relationships with dealers and partners.

Manage credit‑workflow tasks and handle request using credit‑risk exposure using iCRD (JPM's credit‑risk exposure platform); develop technical expertise in iCRD and credit policies (including user testing). As a Credit Risk Analyst you will work within the Origination Services Credit Proposal

This role involves supporting the delivery of Credit Portfolio Risk and ensuring compliance with credit policies. Candidates should have a strong understanding of credit risk, excellent communication skills, and a passion for simplifying complex solutions. A prominent banking institution in the UK i

This role involves conducting credit assessments, monitoring customer risk levels, and collaborating with stakeholders to develop effective credit strategies. A major entertainment conglomerate is looking for a Senior Credit Analyst to join their Credit and Collections team in London. The ideal cand

A leading financial consultancy seeks a Credit Risk Manager with experience in developing and validating retail credit risk models under IFRS 9 and IRB.

Deep knowledge of market and credit risk, structured products, and regulatory frameworks (Basel, RWA, CCR, etc. We are seeking a proven leader in market risk analytics to drive the design, development, and implementation of our next-generation bond analytics library. This role will be pivotal in tra

A leading financial services provider is seeking a Credit Risk Analyst to join their Asset Based Lending team in South East England. The candidate will draft credit proposals, assess risks, and advise on lending-related issues. Ideal for those with Asset Based Lending experience or a related backgro

The Head of Credit Risk will lead the company’s global credit risk function, overseeing risk management across all operating countries (UK, US, EU). This senior role is pivotal in balancing risk and growth, developing internationally aligned credit risk strategies, and embedding best-in-class risk

A global consulting firm in the UK is searching for a Quantitative Analytics & Risk Modelling Senior Consultant with at least 3 years of experience. The role focuses on building and enhancing statistical models for credit decisioning and portfolio monitoring.

A leading global investment bank is seeking a Vice President for Risk and Counterparty Credit Risk in London. The candidate will evaluate derivatives, assess portfolios, and manage risk mitigation. A Bachelor's degree and 5-8 years of experience in risk roles are required, alongside strong knowledge

Knowledge of credit market and strong technical skills are preferred. As well as offering an attractive, collaborative culture, the successful candidate will be among the best paid Risk professionals in the space – with a lucrative comp package of up to £250k. A top performing, highly prestigious