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Temp Credit Controller – Belfast (Full‑Time, Office‑Based) Your new company A well-established and fast-growing organisation within the FMCG sector is seeking an experienced Credit Controller to join their finance team on a temporary basis. Operating across both retail and trade markets, the business manages a high volume of customer accounts and provides end‑to‑end distribution, commercial and operational services. Due to continued growth and increased demand within the finance function, an additional resource is required to support effective cash collection and maintain a clean, well‑managed sales ledger. Your new role Working closely with the Financial Controller, you will be responsible for managing the full credit control portfolio, overseeing a large and diverse ledger, and ensuring timely collection of outstanding debt. Your duties will include: • Proactive chasing of overdue invoices across retail, wholesale and key account customers, • Managing high‑volume FMCG accounts and resolving pricing, rebate and short‑payment queries, • Handling deductions, chargebacks and promotional disputes in collaboration with sales teams, • Daily cash allocation and reconciliation of complex customer accounts, • Maintaining accurate credit limits and raising credit notes where required, • Producing aged debtor reports, monitoring debtor days and supporting cashflow forecasting, • Identifying potential bad debts and escalating risk accounts appropriatelyThis role requires strong relationship management, confidence in negotiation and the ability to work in a fast‑paced, deadline-driven environment. What you'll need to succeed • Proven experience in credit control within FMCG or another high‑volume sector, • Background working with major retailers or large trade accounts, • Strong understanding of deductions, rebates and promotional claims, • Excellent Excel skills, including VLOOKUP/XLOOKUP and pivot tables, • Confident communicator able to challenge, negotiate and resolve disputes professionally, • Ability to work independently and manage a substantial ledger with accuracy, • Experience with EDI or retailer portals (desirable but not essential) What you'll get in return • Competitive and negotiable temporary rate, • Full-time hours, • Early Finish Friday, • On site parking, • Opportunity to join a dynamic, expanding finance team, • Valuable exposure to major FMCG accounts and high-volume credit management, • Support from Hays Recruitment throughout the duration of the assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4775480

Complaints Handler – Banking & Financial Services (Remote) Expression of Interest Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Please note that at this stage we are collecting expressions of interest in the role, and will be in touch with successful candidates to arrange interviews. Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person for the position of Facilities Co-ordinator at the 5-star Culloden Estate & Spa. Located on the outskirts of Belfast City Centre, the 18th century estate features 12 acres of beautifully landscaped gardens, a palatial spa, restaurants, and 98 bedrooms, all requiring the highest standards of maintenance and facilities management. The successful candidate will have a strong administrative background and be highly organised, able to co-ordinate the various contractors, maintenance requirements, and programme of works at the Estate. You will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekend cover as required on a rota basis. This full-time position offers a salary of up to £25,480 per annum, depending on experience. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Further details on our employee benefits can be found here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role The Facilities Co-ordinator will play a central role in ensuring the smooth running of the Estates buildings, grounds, and operational infrastructure. This position is responsible for co-ordinating contractors, managing maintenance schedules, and keeping all compliance, reporting, and administrative processes up to date in line with Hastings Hotels standards and legal requirements. This roles does not require experience in a trade, although that would be beneficial. Instead, it suits a highly organised, proactive administrator, who excels at scheduling, communication, and multi-tasking within a luxury hospitality environment. Contractor & Supplier Co-ordination Act as the primary point of contact for all external contractors, engineers, and suppliers. Schedule planned and reactive maintenance works, ensuring minimal disruption to guests and operations. Manage contractor check-ins, compliance documentation, permits to work, and follow-up reports. Ensure invoices are scrutinised and match work completed. Maintain strong professional relationships with internal and external stakeholders to ensure quality and punctual service delivery. Maintenance Administration Supervise and co-ordinate the in-house maintenance team, ensuring cover is maintained across seven days. With the support of the General Manager, develop and update the Estates planned preventative maintenance (PPM) schedule. Log all maintenance requests via Opera, track progress, and ensure timely completion and follow-up. Maintain accurate records of works carried out, service visits, warranties, and equipment information etc. Support with raising purchase orders, quotes, invoices, and tracking via the procurement system. Ensure all estate buildings, guest areas, facilities, and grounds meet the required presentation and safety standards. Compliance and Health & Safety Support the Estate with adherence to statutory compliance checks (e.g., fire safety, water treatment, lift servicing, electrical and fire testing etc). Keep compliance documentation organised and audit-ready at all times. Liaise with the General Manager / Compliance, Operations & Procurement Manager on incident reports, risk assessments, and safe systems of work. Communication & Co-ordination Work closely with the Operations, Housekeeping, and Guest Services teams to communicate works schedules and minimise operational impact. Provide daily updates to senior management regarding maintenance activity and upcoming works. Prepare daily, weekly, and monthly updates on works status, contractor performance, and cost tracking (if required). Any other duties within your competancy as required by the Hotel Management Team. Required Criteria A right to work in the United Kingdom Exceptional organisation and administrative skills Experience managing schedules, logs, and operational workflows Excellent communication skills, both written and verbal Confident in liaising with multiple stakeholders e.g. contractors, suppliers, and internal teams Strong attention to detail and ability to multitask Proficiency with MS Office and/or facilities management software Ability to remain calm and prioritise effectively in a fast-paced, premium environment Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics Desired Criteria Educated to Level 6 (Undergraduate Degree) or the equivalent A sound understanding of compliance and health & safety requirements Previous experience in facilities administration, hospitality, property management, or project co-ordination Previous experience in a Hotel or other high-quality establishment Qualifications and/or experience in a trade e.g. plumbing, electrical, joinery etc. is beneficial but not essential Skills Needed Managing Appointments, Managing Contracts, Vendor Management, Exceptional Customer Service Skills, Teamwork About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £25,480.00 per year Skills: Managing Appointments Managing Contracts Vendor Management Exceptional Customer Serv Teamwork Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary

VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Export Administrator to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) - 37.5 hour week This is a Permanent position. This company has an excellent reputation. Salary £31,000 - £34,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Key Responsibilities Prepare and manage export documentation and oversee order administration for both domestic and international customers, from order receipt through to delivery, ensuring accuracy and compliance with all regulations. Prepare, review and process Letters of Credit and other international trade documentation in line with regulatory and customer requirements. Coordinate international shipments, working with logistics partners to optimise delivery while minimising risk and cost. Compile, maintain and manage registration dossiers to support access to international markets. Ensure accurate documentation and adherence to export compliance requirements. Coordinate logistics activities to ensure efficient and timely shipment of goods. Provide high-quality customer service and maintain clear communication with internal and external stakeholders. Identify opportunities for process improvements to enhance operational efficiency. Essential Criteria Minimum of 2 years' experience within the export industry. Strong knowledge of international trade documentation, including Certificates of Origin, EUR1 forms and related export paperwork. Excellent written and verbal communication skills, with the ability to communicate effectively at all organisational levels. Strong organisational and time-management skills, with the ability to prioritise tasks and work effectively under pressure. Exceptional customer service skills. Highly motivated with a proactive approach to work. Strong interpersonal skills and the ability to build effective working relationships. Proficient IT skills, including standard Microsoft Office packages. Full driving licence and access to a vehicle. For more information on this role please reach out to Jack Groves @ VANRATH for more information. Skills: Export Trade Logistics Transport Customs Administrator Customer Benefits: Work From Home Fantastic Benefits Package

Accounts Payable Assistant Annual Salary: £26,000 - £28,000 per annum Location: Belfast City Centre Job Type: Permanent | Office-based | Full-time Reed Accountancy and Finance are delighted to partner with an established and reputable company in Belfast City Centre in their search for a dedicated Accounts Payable Assistant to join their team on a full-time, permanent basis. This role is ideal for someone who thrives in a high-volume, fast-paced, and dynamic environment and possesses a keen eye for detail and strong organisational skills. Day-to-day of the role: Invoice Handling: Manage a high volume of incoming supplier invoices and credit notes, ensuring all items are accurately logged, coded correctly, and processed in line with internal procedures. Matching & Validation: Match invoices against purchase orders and delivery documentation, investigating any differences in pricing or quantities by communicating with suppliers and relevant internal teams. Supplier Account Setup: Create and maintain supplier records within the finance system, carrying out thorough checks to ensure accuracy and reduce risk of fraudulent activity. Statement Reconciliation: Complete monthly reconciliations of supplier statements to the purchase ledger, confirming transactions are up to date and resolving any mismatches quickly. Query Support: Take responsibility for handling queries related to your section of the purchase ledger, responding promptly via phone and email while maintaining strong working relationships with suppliers. Administrative Support: Keep digital financial records well-organised and up to date, ensuring documentation is stored correctly and is always audit-ready. Required Skills & Qualifications: Strong background in purchase ledger, accounts payable, or a similar finance function, ideally within a fast-paced, high-volume setting. Strong IT skills, with confident use of Microsoft Excel and previous exposure to finance or accounting systems. Excellent attention to detail, well-developed organisational abilities, solid analytical thinking, and clear communication skills-both written and verbal. Able to work accurately and efficiently under time pressure, demonstrating initiative while also collaborating effectively within a team. For more information, including package details, please contact Mary at Reed Belfast, apply via this advert, or contact me confidentially on LinkedIn Skills: Accounts Payable Assistant Accounts Assistant Purchase Ledger Clerk

Why We Exist At Raylo, were on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if its simple and cost-effective - this is where we come in. Were building a category-defining global marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK and growth accelerating, weve proven the demand for a smarter, more sustainable way to access technology. Raylo is a B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefnica. Weve been recognised as part of Tech Nations Future Fifty programme , and acknowledged by S&P Global as a Green Financing company. Raylo is also proud to be an Endeavor company , underscoring our role as a high-impact, mission-driven business with global ambitions. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Vision "Raylo is the technology powering a world where fewer products are manufactured, and those that are, get an extended life through our managed cycle of refurb, reuse, and recycle." Our Core Values Be deeply curious We thrive on innovation through diverse approaches, views, and people. Walk in your customers shoes To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute We have a big vision, but we believe in nailing the most important problems first. Be gritty Only gritty teams succeed. Our individual ownership, passion, and perseverance mean were a team through thick and thin. What to Expect As a KYC Analyst, youll be at the heart of Raylos mission, ensuring that our leasing proposition is delivered responsibly while protecting both our customers and business from fraud. You will work closely with the Risk Ops Manager to drive efficiency, oversee application referrals, and develop processes that enhance the integrity of our risk operations. Your role will be pivotal in optimising onboarding journeys, resolving fraud-related issues, and improving the customer experience. You will leverage industry-leading fraud prevention and consumer credit tools to analyse risk trends, identify vulnerabilities, and refine processes. In this dynamic environment, youll have the opportunity to develop strategies that enhance fraud detection capabilities while enabling sustainable growth for Raylo. Your work will contribute directly to improving the efficiency and effectiveness of Raylos Risk Operations team. With your expertise, youll play a key role in shaping risk strategies that align with our business objectives, all while working in a fast-paced, data-driven environment. What Youll Do Manage customer and business application referrals Use fraud, credit, and KYC platforms to deliver objective, high-quality decisions in an efficient and customer-friendly manner. Lead fraud investigations Conduct in-depth investigations, gathering and analysing evidence to ensure compliance, mitigate risks, and uphold fairness in decision-making. Optimise risk workflows Identify inefficiencies in existing processes and implement improvements to enhance fraud prevention and approval rate. Monitor risk trends and emerging fraud tactics Stay ahead of industry fraud threats, identifying trends and vulnerabilities to refine risk policies. Develop fraud detection strategies Work cross-functionally to design and refine fraud prevention techniques, leveraging automation and AI-driven insights where applicable. Mentor and develop junior team members Support skill development and knowledge sharing within the team to foster continuous learning and improvement. Ensure flexibility in Risk Operations Some evening or weekend work may be required to maintain robust fraud detection and underwriting processes. Youll Succeed With A degree-level education Strong analytical mindset with experience in Google Sheets/Excel and data visualisation tools like Looker, Power BI, or Tableau. Meticulous attention to detail Youll have a keen eye for spotting anomalies and inconsistencies that could indicate fraud. Excellent written and verbal communication skills , enabling you to explain complex risk scenarios and interact effectively with internal and external stakeholders. Problem-solving and adaptability Youll thrive in a fast-moving, dynamic environment where new fraud threats emerge regularly. Passion for innovation Youll be motivated to continually improve risk detection strategies, leveraging new technologies and data insights. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylos success Stock options for all employees Get the latest tech Exclusive Raylo device lease for employees Hybrid working model that balances flexibility with in-person collaboration, empowering you to do your best work while staying connected with the team. 33 days off, your way 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth L&D budget to support the skills you value Fast-track your career Two performance reviews a year Family-first policies Enhanced maternity, paternity, adoption or shared parental leave, if youve been with us for 12 months. Save big on childcare Workplace nursery scheme for major cost savings Perks on perks Perkbox membership with discounts & wellbeing benefits Good times, guaranteed Optional quarterly socials, plus summer & Christmas parties Hiring Process Whats next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening (30-45 minutes) Stage 2: Hiring Manager Interview (45 minutes) Stage 3: Task Stage: Take-home Task and Review (60 minutes) Stage 4: Values-based Interview (45 minutes) & Co-founder Final Interview (45 minutes) As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Ashton Recruitment require an Accounts Clerk for our client, The Bar of Northern Ireland. Position:Accounts Clerk (Part-Time) Location:Belfast City Centre Duration:Permanent Pay Rate: Salary on Request Hours of Work:22.5 hours per week Monday to Friday. To be available between 08.30 am and 19.30 pm depending on the business requirements of the day The Bar of Northern Ireland is the professional body for barristers in Northern Ireland, representing those who are qualified to practice as advocates in the courts. Barristers play a crucial role in the justice system, providing specialist legal advice, advocacy, ensuring the rule of law and access to justice are upheld. The Bar of Northern Ireland represents the barrister profession, regulates the profession, and provides continuing professional development as well as a range of professional services to Bar Library members. Reporting to the Finance Manager, the Finance Assistant has responsibility for: The day-to-day operation of the Fees Collection Service, (representing approximately 75% of the role). Ensuring timely communications & logging of referrals and updates, effective document management, and full compliance with Fees Collection procedures and GDPR. Providing support across core Finance Department functions, including accounts payable, accounts receivable, and credit control. Duties will include (but not limited to): Under the supervision of the Finance Manager, operate the Fees Collection service to ensure timely recovery of fees, accurate documentation, member engagement, and compliance with procedures and data protection standards. This will include but not limited to: Deliver the service in accordance with the Fees Collection procedure, ensuring all activities are carried out in line with the Code of Conduct. Drafting and issuing reminder letters at the appropriate times. Using effective diary management to pursue outstanding amounts via telephone and email, ensuring all responses and payment commitments are accurately documented. Resolving queries both internally and externally. Posting and allocating receipts. Producing reports, metrics and graphics to highlight the effectiveness of the service and the process. Actively promote the service to the membership. Systematically file, review, and eliminate data in line with Data Protection protocols and retention schedules. Under the supervision and direction of the Finance Manager, ensure accurate and timely processing of sales, purchase, and cash book transactions to ensure the broader functions of the Finance Department are fully covered. This will include but not limited to: Post sales invoices accurately and in a timely manner, agreeing totals to relevant sales reports. Update the Cash Book when required, ensuring customer payments are accurately recorded in the sales ledger. Reconcile totals regularly to ensure accurate maintenance of debtors records. Post purchase invoices accurately and in a timely manner, agreeing totals to relevant purchase reports. Under the supervision of the Finance Manager, oversee banking operations to ensure optimal cash flow, reduce financial risk, and maintain accurate, transparent banking records that support compliance and effective oversight. This will include but not limited to: Prepare bank lodgments according to agreed procedures to ensure Cash Flow is maximised and the risks associated with retaining cash on the premises is minimised. Under the supervision of the Finance Manager, support members through the provision of timely, and accurate financial information. Provide guidance on matters relating to Fees Collection and other financial processes. This will include but not limited to: Deal with all members queries in a professional and timely manner, maintaining confidentiality at all times. Proactively seek out methods to improve or expand services offered and make recommendations to the Finance Manager. Share relevant account information with members and communicate directly with their accountants when requested. Champion and promote the use of the Fees Collection Service by Members. Support the setup, preparation, and delivery of Finance Department inductions or service demonstrations as required. Under the supervision of the Finance Manager, manage sundry credit control processes for Solicitors and Members to safeguard cash flow and ensure compliance with the Debtors Policy. Deliver timely information and accurate documentation to aid informed decision-making, while following established escalation procedures. Responsibilities will include, but are not limited to: Send reminders, statements, and follow-up communications in accordance with departmental processes and the Debtors Policy. Respond to queries regarding outstanding balances and supply all relevant supporting documentation. Escalate any defaulters to the Finance Manager. Essential Criteria: GCSEs including English & Math or equivalent Book-Keeping / Accounting qualification to at least GCSE or equivalent standard. A minimum of 2 years experience (gained within the immediate last 5 years) of working in a Finance Office, with a demonstrable understanding of double-entry bookkeeping principles. A minimum of 2 years experience (gained within the immediate last 5 years) of credit control and working to agreed procedures. Proven experience, gained within the last two years, in the use of recognised accounting software (e.g. AccountsIQ, Sage, Xero). A minimum of 2 years experience (gained within the last 5 years) of demonstratable experience in the use of Microsoft Excel to efficiently manage & present data. Demonstrable knowledge of best practice in data protection, including compliance principles as they relate to the handling of financial information. Demonstratable knowledge of internal control procedures to support accurate financial & data processing and ensure compliance. Displays initiative and energy in tackling challenges, with a consistent focus on achieving results. Demonstrable ability to adapt communication style and approach to suit a wide range of situations and personalities, while remaining calm, patient and objective. Demonstrable ability to deploy empathy and tact when dealing with sensitive matters, during difficult or emotionally charged conversations. Demonstrate a top level of attention to detail. Demonstrable ability to organise, prioritise, and manage ones own work. Demonstrate strong IT proficiency and a focus on continual learning and development in IT applications. A proven team and cross team collaborator. Demonstratable excellence in customer service. Understand and respect the principles of confidentiality. Desirable Criteria: Working toward a recognised accounting qualification. Previous experience of working in a regulatory or professional services environment. Ashton Recruitment is acting as an Employment Agency

Manager - Brackenvale, Carryduff, Belfast Job Reference:BRACKENVALE - BVALE/26/02/03 Salary:£14.18 per hour Contract Type: Permanent Contract Hours: 30 Closing Date: 16 Apr 2026 Responsible For: Trainee Managers, Assistant Managers, Sales Assistants and any other staff under your supervision. Responsible To: Operations Manager, Area Manager & On-Call Manager Main purpose of job:To deliver, promote and implement behaviours and actions to provide excellent customer service. To implement all necessary processes and procedures to achieve high performance standards in your Store. To implement all necessary processes and procedures to maximise both staff and store performance to increase the profitability of your Store. Make full use of all resources to maximise the effectiveness and efficiency of your Store. To manage your staff and ensure their adherence of all Company Policies & Procedures. To plan, review and implement both short and long-term strategies to further develop the growth and development of WineFlair (Belfast) Ltd. Tasks/duties involved Customer Service To ensure all staff offer a friendly and efficient Customer Service in Store, implementing all Company Policies, Procedures and Guidelines to ensure excellent service and experience for the Customer. To ensure Customers are served as quickly and efficiently as possible by planning staffing levels for busy periods, promotions, activities in the area etc. and anticipating customer flows. To maximise the needs, requests and demands of your Customers wherever possible, by ensuring your Store has the correct stock and quantities as required. To respond and manage any customer queries or complaints as quickly and effectively as possible. Ensure all documentation is completed as required and escalate to the appropriate Head Office Personnel. To continuously expand the Product Knowledge of yourself and your team and ensure this knowledge is used to maximise sales and where appropriate share with Customers. To maximise and develop the Store layout plans ensuring appearance of the shop meets with company guidelines, marketing and promotional plans and is appealing to customers. To always appear well presented and professional in appearance and manner at all times. Where a Company uniform is provided, including Challenge 21 Badge, it must be worn in accordance with Company Policy. If uniform not provided to dress appropriately no denims, football or sport tops and safe footwear no flip flops, high heels or trainers. Ensure that all staff are trained in excellent Customer Service Skills and adhere to Good Practices. Staffing & Training To manage, operate and staff your Store within the Operational Budgeted Hours set for the Store, to minimise overheads, costs and work using all the resources available and your experience to achieve Targets and Profit Margins. Draw up, monitor and maintain Rotas to ensure the necessary staffing levels to maximise customer flow patterns and where necessary or not required reduce staffing levels to single manning Ensure yourself and all your staff are adequately trained and knowledgeable of all WineFlairs Policies and Procedures and able to work unaccompanied using their own initiative. Ensure that the Store is open for business throughout the prescribed opening hours, plan staff rotas and holidays to ensure there is always the necessary level of staff. Make all necessary changes to staffing levels/cover to deal with staff absence and/or sickness. Maintain adequate staffing levels for your store and assist in the recruitment and selection of replacement staff as necessary. To ensure staff receive any necessary new training or refresher training required to do their job and that they attend all training courses scheduled where required. To be fully familiar with all routine operational tasks performed by staff at the store e.g. till operation, cash handling procedures, replenishment of stock, line counts, re-labelling etc. To manage staff performance through clear communication of expected Wineflair standards and providing feedback on individual performance and progress while employed at WineFlair. Manage poor and/or unsatisfactory staff performance using tools and support available performance review, performance improvement plans, retraining and if necessary escalate to H.R. for disciplinary action. Encourage teamwork to support the achievement of business objectives. Discuss store performance and sales achievements regularly with staff and encourage them to contribute ideas and suggestions for improvements. Set up effective communication means/channels so that you can communicate all company information to all staff employed at your store. Encourage good communications between staff members at all times. Be aware of and adhere to WineFlairs Policies concerning Harassment, Equal Opportunities, Sickness, Absence, Holiday Entitlement, Performance Management, Disciplinary and Grievance Procedures as necessary in accordance with Company. Lead by example, setting and adhere to standards of conduct and performance expected of your position and ensure that all staff do the same. Merchandising & Deliveries Ensure that all new stock on promotion is placed on shop floor/shelves/stands as per the Floor Plan Ensure stock from previous promotions are removed from prime store locations and any excess stock stored in back store area. Ensure all POS (Posters, A4, Barkers etc.) are put up in Store windows, fridges, floor displays etc. Ensure daily Batch Maintenance is completed and that all Labelling is current, updated and at the correct pricing. Ensure all deliveries and checked and correctly ticked off before signing acceptance for any goods from all Suppliers. Take in and check off all deliveries and ensure shop front is stocked out fully before moving any excess stock into back store area. Administration & Accounting To adhere to the Companys Cash Handling / Banking Policies and Procedures at all times. To complete all Store paperwork and accounts accurately and promptly for submission to Wineflair Head Office as specified. To calculate and reconcile all Cash Handling processes (e.g. till declarations, credit/debit card terminal and tills, lottery terminal, voids, refunds, banking variances etc.) in line with company procedures. To manage, record and reconcile all Banking processes (till floats, petty cash, lodgements etc.) in line with company procedures. Ensure all staff are made accountable and reimburse all shortages (till, stock, cash, forgeries etc.) and that these are paid back. To investigate and identify reasons for all/any Cash and/or Stock Shortages within your Store and the staff concerned. Escalate issues/concerns to Security Manager and where appropriate take the necessary steps to prevent repetition through training or assist in any disciplinary action if necessary. To adhere to the Companys Stock Holding, Ordering, Receipting and Movement Policies and Procedures at all times. To process Stock Orders in line with company policy and instructions to maintain product stocks to levels which reflect demand. To process all Goods Received through Infinity System as per company policy and ensure all documentation/paperwork is kept secure and returned to Head Office. To adhere to Companys Delivery /Goods Received processes at all times and were necessary contact External Suppliers with regards to delivery shortages/damages to seek reimbursement and advise Operations/Area Manager of such issues. To conduct Line Counts as per company policy and ensure findings/variances are checked and correct before forwarded to Head Office as instructed. To assist with stocktaking as and when required, ensuring your Store is stock take ready in line of Stock Take Preparation Guidelines. As requested ensure adequate staff are available for stock take. Sales & Marketing Help develop and increase sales of all products wherever possible, by means of promoting customer loyalty and encouragement of new business. Merchandise your Store and the products in an accurate and appealing way to capture the attention of customers and to achieve increased sales. Ensure all staff and customers are aware of in store promotions and/or special offers through appropriate and full use of all approved promotional material. Ensure all promotions/special offers are advertised correctly (correct labels, bakers, promotions, posters etc.) on the correct dates and sufficient stock is available in your store to meet the potential increased demand for promotional goods. Ensure that no advertising posters/promotional material other than those authorised by WineFlair are displayed, and that all material is clean, properly displayed and up to date. Ensure shelves, floors, windows and fridges are clean, properly stocked and front facing. Ensure a weekly Cleaning Rota is drawn up and implemented to assist with keeping the store clean and at WineFlairs required standards. Ensure that stock rotation checks are carried out on a weekly basis to minimise out of date, damaged and stock losses. Ensure all short-dated stock is identified and discussed with your Operations Manager and a plan put in place to transfer or reduce price in order to minimise stock losses. To monitor the product ranking of stock in your store and discuss elimination of goods with weak sales performance with Marketing Manager. To be aware of new products and seasonal stock and introduce as appropriate through consultation with Marketing Manager. To be aware of any trends or developments in the marketplace and forward any suggestions concerning new or current stock to your Operations Manager and Marketing Manager. Be aware of any events, activities or competitor developments in your area that may affect your store (positive and/or negative) and discuss their impact with your Operations Manager. Maintain an awareness of local competitor activity, pricing and promotions, informing your Operations Manager and Marketing Manager of any changes or new developments. Availability To attend meetings and management development/training programmes as required by Head Office. To perform key holding duties as and when required by Head Office and/or Alarm Company (part of your role no call out fee) To work alternative Friday and/or Saturday Evening Shifts in conjunction with other store management members. To be flexible in availability to cover absenteeism and work extra hours if and when required to ensure adequate staffing levels in the Store at all times. To be flexible as regards to location of work and willing to assist in other WineFlair stores as and when required. Health & Safety & Legislation To understand and abide by WineFlairs Health and Safety at Work policy, ensuring that all Company Policies, Procedures and Guidelines are implemented by all staff. Ensure that a pro-active approach is adopted in the Store in relation to personal and store safety. Ensure all staff know of and use all the safety equipment and measures provided by WineFlair for personal and store safety. Record and report all Incidents and Accidents on the relevant documentation, alert the appropriate Head Office personnel and return paperwork to the Head Office. Observe the highest standard of personal hygiene whilst on duty, comply with all Company and Health and Safety requirements. To understand the importance placed on Store cleanliness and appearance, ensuring all areas of the premises (including store floor areas, staff areas, stockrooms, yards and shop fronts) are kept neat, tidy and clean. Implement and monitor all necessary Cleaning Rota/Schedules to comply with Company requirements. To conduct all Quarterly and Annual Risk Assessments / Inspections of the premises monitoring the physical condition of the premises and activities carried out at the store. (This includes controlling exposure to hazardous substances as defined by COSHH regulations). Any hazardous conditions or action required must be reported to the Health & Safety Manager. Adhere to and ensure compliance with all Food Hygiene Legislation and Regulations. Understand, implement and ensure compliance by all staff new and existing to the Licensing Legislation & Company Challenge 21 Policy. Understand, implement and ensure compliance with all Age Restricted Legislation including Alcohol, Tobacco, Lighters, Fuels and Solvents etc. Ensure that the correct Manual Handling procedures are adhered to at all times, including when taking in deliveries, replenishing stock, stock taking etc. Ensure the First Aid Box on site is maintained and replenished and that all staff have knowledge of its location. Record all injuries and accidents (minor or major) in the Store Accident Book, alert the relevant Head Office Personnel and ensure a copy of an Accident Form is completed and returned to Health & Safety Manager. Familiarise yourself and any member of staff working in your Store of the location and use of all fire extinguishers and emergency/fire evacuation procedures. To ensure compliance with all Food Hygiene laws and regulations through implementing HACCP guidelines on identifying, controlling and monitoring possible hazards. To ensure that the correct manual handling procedures are adhered by yourself and all staff at all times, including when receiving orders and replenishing stock. To maintain and replenish the Site First Aid Box and record all usage. Security Ensure WineFlairs property and equipment are safeguarded at all times, monitoring any suspicious circumstances or potential security risk. Report and/or escalate any concerns or potential security risks to the On Call Manager immediately and Security Manager. Complete an Accident and/or Incident Form detailing any damage to property or persons, or loss of goods or stock and return to Security Manager. Familiarise yourself with the use of the CCTV Surveillance Equipment, Store Security Alarm System and Safes. Always maintain professional confidentiality at all times and do not disclose any company information or material, confidential or otherwise to any unauthorised person internally or externally without prior permission from the Operations Manager. Any other duties relating to the position as may be deemed necessary by the management.

Are you an experienced Credit Controller looking for a new challenge? If you are interested in joining growing business in Belfast this could be the ideal role. You will report to the Financial Controller and assist in managing the day-to-day operations of the finance function. What you'll get Immediate start available Career Progression Company benefits Competitive salary What you'll do: Manage accounts receivable, monitor customer accounts, and assess credit risk. Chase overdue payments, negotiate payment terms, and resolve disputes. Maintain accurate records, provide regular reports, and ensure compliance with company policies. Reconcile supplier statements Accurately enter financial data into multiple systems, ensuring consistency with company standards Create and maintain supplier accounts, ensuring up-to-date details for smooth transaction processing Process purchase invoices and invoice coding Handle general bookkeeping, bank reconciliations, expense management, and maintain detailed financial records About you Minimum of 2 years accounting experience is required Experience in credit control A competent individual with strong administrative/ customer service experience. Strong systems experience, particularly Excel and Sage 200. Positive, can-do attitude who thrives working both individually and as a team. For further information on this vacancy, or any other Accountancy & Finance job in Belfast or wider Northern Ireland, please apply via the link below or contact Kevin Roberts in the strictest confidence. Skills: Credit controller Accounts Assistant Accounting Technician Benefits: Work From Home

R&D Tax Credits Director Role Scientific / Technical Director Location - Dublin/Belfast About the Team: Within Grant Thornton's Incentives group, the Research & Development ('R&D') Tax credit and grant services team brings together tax professionals and engineering / scientific experts who support a broad spectrum of prominent clients. The team's reputation continues to grow, partnering with forward-thinking organisations engaged in R&D activities in Ireland, as well as those planning future investments in innovation. Role Overview: This position is ideal for a driven scientific, engineering, or computer science graduate with experience in the R&D tax credit and grant incentives space who is eager to join Grant Thornton's expanding R&D Incentives practice. We are seeking a Director with substantial experience to help shape the direction of our national team. The role offers the chance to play a key part in the development and success of our business. Key Duties: Collaborate directly with clients from various industries, using your expertise to assess the eligibility of R&D project activities for tax relief under Irish legislation and Revenue guidance. Deliver clear, high-quality advice and solutions, always mindful of risk and the firm's reputation. Oversee multiple client engagements, delegate tasks, and review outputs from colleagues. Contribute to business growth by preparing and presenting proposals to prospective clients. Develop project budgets and schedules that maximise efficiency and cost-effectiveness. Manage a diverse client portfolio, ensuring that quality standards and risk controls are consistently maintained. Take a leadership role or work collaboratively within project teams, demonstrating excellent communication and fostering effective teamwork across disciplines. Candidate Profile: Scientific / engineering / computer science qualified or experienced. Comprehensive knowledge of R&D tax credits, with at least 5 years experience. Exceptional skills in report writing, communication, interviewing, and presenting. Proven ability in this space, with a track record of team and project management. Demonstrated ability to build strong client relationships. Experience in a professional services environment is highly desirable. LI-KS1 About Us About the Team

VANRATH are excited to be working alongside a leading Financial/Professional Services organisation with a prestigious reputation for the recruitment of a Senior Pensions Administrator. This is a Monday - Friday - Permanent position - there are flexible start and finish times available with this position. This is a Hybrid working role - Office is based in Belfast City Centre This is an Amazing company! Defined Benefit experience is essential to be considered for this role. Salary Fully Negotiable + Fantastic Benefits & A Great Place to Work The Role Ensure scheme activities comply with rules and SLAs Perform complex pensions calculations, data entry, and handle member queries Communicate with clients and members; attend meetings as needed Review and check work for accuracy and compliance Stay up to date with technical, procedural, and legislative changes Mentor and support junior team members Manage small-scale, ad hoc projects Collaborate with risk and compliance teams to resolve issues and complaints The Ideal Person Defined Benefit experience is essential Pensions working experience Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath. VANRATH, and namely Daniel Morgan acting as Interim Accountancy & Finance Specialist, deserve nothing short of a 5-star review. As someone who recently settled in the United Kingdom, I was a little worried that it would be difficult to acclimate to this new job environment and transition my skills and experience; however, I discovered VANRATH early on in my job search and instantaneously found an offering on their website that perfectly aligned with my skills/job aspirations. I applied, of course, and less than 12 hours later, Dan had initiated contact -- and the rest was history. He reached out for initial discussion regarding the position, liaised with the employer/vouched for me, set up the interview, gave me pointers, followed-up on the interview, etc. Dan basically went above and beyond to ensure an excellent match between an employer and potential employee came to fruition. Always touched base, was always available to chat/answer questions on the phone, always easy to talk to. And in combination with his help and expertise, I succeeded in the interview, secured the position, and finished signing the contract earlier today. Of course, it ultimately comes down to the individual -- but Dan professionally executed the match between myself and my new employer and could not have made it easier for us to coincide and enter an agreement. Without a doubt, I would recommend Dan for anyone in the Accountancy and Finance sector looking for new employment.n with no issues. Excellent, professional service received throughout recruitment process. Required temporary job immediately and Ross Stevenson provided expert knowledge and communication from start to finish (within a week!). Highly recommended for anyone seeking a change. Since my initial phone call with Neill Ferguson I received nothing but a professional and personable experience. Neill was supportive and attentive and understood my personal goals to help me make the best first step in my career. Big thanks to you Neill as you helped me secure the perfect grad job! You are an expert in your field and an absolute credit to Vanrath! Skills: Pension Pensions Administrator Coordinator Defined Benefit Finance Financial Benefits: Fantastic Benefits Package

VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Export Administrator to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) - 37.5 hour week This is a Permanent position. This company has an excellent reputation. Salary £31,000 - £34,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Key Responsibilities Prepare and manage export documentation and oversee order administration for both domestic and international customers, from order receipt through to delivery, ensuring accuracy and compliance with all regulations. Prepare, review and process Letters of Credit and other international trade documentation in line with regulatory and customer requirements. Coordinate international shipments, working with logistics partners to optimise delivery while minimising risk and cost. Compile, maintain and manage registration dossiers to support access to international markets. Ensure accurate documentation and adherence to export compliance requirements. Coordinate logistics activities to ensure efficient and timely shipment of goods. Provide high-quality customer service and maintain clear communication with internal and external stakeholders. Identify opportunities for process improvements to enhance operational efficiency. Essential Criteria Minimum of 2 years' experience within the export industry. Strong knowledge of international trade documentation, including Certificates of Origin, EUR1 forms and related export paperwork. Excellent written and verbal communication skills, with the ability to communicate effectively at all organisational levels. Strong organisational and time-management skills, with the ability to prioritise tasks and work effectively under pressure. Exceptional customer service skills. Highly motivated with a proactive approach to work. Strong interpersonal skills and the ability to build effective working relationships. Proficient IT skills, including standard Microsoft Office packages. Full driving licence and access to a vehicle. For more information on this role please reach out to Jack Groves @ VANRATH for more information. The standard of dedication and expertise demonstrated by this team was unmatched. Jack was meticulous and encouraging, especially when it came to preparing for interviews and following up afterward. His detailed insight into what employers were seeking gave me a clear edge and eased much of the stress involved. That kind of commitment truly matters, and it was delivered without exception. Skills: Export Trade Logistics Transport Customs Administrator Customer Benefits: Work From Home Fantastic Benefits Package

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person for the position of Facilities Co-ordinator at the 5-star Culloden Estate & Spa. Located on the outskirts of Belfast City Centre, the 18th century estate features 12 acres of beautifully landscaped gardens, a palatial spa, restaurants, and 98 bedrooms, all requiring the highest standards of maintenance and facilities management. The successful candidate will have a strong administrative background and be highly organised, able to co-ordinate the various contractors, maintenance requirements, and programme of works at the Estate. You will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekend cover as required on a rota basis. This full-time position offers a salary of up to £25,480 per annum, depending on experience. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Further details on our employee benefits can be found here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role The Facilities Co-ordinator will play a central role in ensuring the smooth running of the Estates buildings, grounds, and operational infrastructure. This position is responsible for co-ordinating contractors, managing maintenance schedules, and keeping all compliance, reporting, and administrative processes up to date in line with Hastings Hotels standards and legal requirements. This roles does not require experience in a trade, although that would be beneficial. Instead, it suits a highly organised, proactive administrator, who excels at scheduling, communication, and multi-tasking within a luxury hospitality environment. Contractor & Supplier Co-ordination Act as the primary point of contact for all external contractors, engineers, and suppliers. Schedule planned and reactive maintenance works, ensuring minimal disruption to guests and operations. Manage contractor check-ins, compliance documentation, permits to work, and follow-up reports. Ensure invoices are scrutinised and match work completed. Maintain strong professional relationships with internal and external stakeholders to ensure quality and punctual service delivery. Maintenance Administration Supervise and co-ordinate the in-house maintenance team, ensuring cover is maintained across seven days. With the support of the General Manager, develop and update the Estates planned preventative maintenance (PPM) schedule. Log all maintenance requests via Opera, track progress, and ensure timely completion and follow-up. Maintain accurate records of works carried out, service visits, warranties, and equipment information etc. Support with raising purchase orders, quotes, invoices, and tracking via the procurement system. Ensure all estate buildings, guest areas, facilities, and grounds meet the required presentation and safety standards. Compliance and Health & Safety Support the Estate with adherence to statutory compliance checks (e.g., fire safety, water treatment, lift servicing, electrical and fire testing etc). Keep compliance documentation organised and audit-ready at all times. Liaise with the General Manager / Compliance, Operations & Procurement Manager on incident reports, risk assessments, and safe systems of work. Communication & Co-ordination Work closely with the Operations, Housekeeping, and Guest Services teams to communicate works schedules and minimise operational impact. Provide daily updates to senior management regarding maintenance activity and upcoming works. Prepare daily, weekly, and monthly updates on works status, contractor performance, and cost tracking (if required). Any other duties within your competancy as required by the Hotel Management Team. Required Criteria A right to work in the United Kingdom Exceptional organisation and administrative skills Experience managing schedules, logs, and operational workflows Excellent communication skills, both written and verbal Confident in liaising with multiple stakeholders e.g. contractors, suppliers, and internal teams Strong attention to detail and ability to multitask Proficiency with MS Office and/or facilities management software Ability to remain calm and prioritise effectively in a fast-paced, premium environment Educated to Level 2 (GSCE) or the equivalent with grades A-C in English and Mathematics Desired Criteria Educated to Level 6 (Undergraduate Degree) or the equivalent A sound understanding of compliance and health & safety requirements Previous experience in facilities administration, hospitality, property management, or project co-ordination Previous experience in a Hotel or other high-quality establishment Qualifications and/or experience in a trade e.g. plumbing, electrical, joinery etc. is beneficial but not essential Skills Needed Managing Appointments, Managing Contracts, Vendor Management, Exceptional Customer Service Skills, Teamwork About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £25,480.00 per year Skills: Managing Appointments Managing Contracts Vendor Management Exceptional Customer Serv Teamwork Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary

Senior Personal Credit Assessment Manager & Senior Credit Risk Analytics Manager. Senior Credit Risk Analytics Manager. Collaborating with stakeholders across credit risk, IT, and business units to deliver technology solutions that support credit policy, regulatory requirements, and business growth.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | Belfast Royal Avenue Branch Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Belfast Royal Avenue Branch , working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm . For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits. 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work • we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage • from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at ]]>

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Service Advisor | S1 | Everyday Banking | Belfast Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer service Advisor based out of Belfast recruiting multiple roles with shifts split between: Shift A - Monday to Sunday 08:00 - 16:00 (working 1 in 2 Saturday's or Sunday's, flexible lieu day) Shift B - Monday to Sunday 10:00 - 18:00 (working 1 in 2 Saturday's or Sunday's, flexible lieu day ) For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. We'll help you to develop the skills needed to build strong customer relationships, take ownership, and deliver a great customer experience. You'll be flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. And you'll be encouraged 'Think Customer' and share ideas on improving processes and customer experience. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers over the phone Assisting with day-to-day transactions, queries, and servicing Updating customer records Helping to keep our customers and the bank safe Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Passionate about delivering outstanding customer service either from a face to face or a telephony background, previous financial services background isn't essential as we'll provide you training The ability to listen and communicate effectively with customers to truly understand their needs It would also be nice for you to have: A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to follow process but also think on your feet Openness to a broad range of activities even if outside of standard expectations You will require the right to work in the UK (please see details below) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. £25,000 plus an additional £500 annual cash allowance to spend on our great range of benefits. *Include salary where authorised 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services: Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work • we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage • from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern , where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at ]]>

Description Join us, be part of more.We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our p

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