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Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Are you a fluent Spanish speaker and ready to take on a challenging and rewarding role with one of the world’s leading insurance brokers? Gallagher is looking for a talented individual to be trained as Credit Control Analyst and make a real impact. In this role, you’ll manage a diverse portfolio of client accounts across industries such as Marine, Art & Specie, Energy, Construction, Financial Risks, and Property & Casualty. You’ll be at the heart of our operations, ensuring smooth financial processes and delivering exceptional service to our clients. How you'll make an impact • Investigate unallocated cash by working closely with brokers and clients., • Chase outstanding payments and ensure timely collections., • Manage high volumes of queries and resolve urgent issues efficiently., • Provide detailed commentary on aged debt reports and escalate issues when necessary., • Perform root cause analysis to improve processes and enhance client satisfaction., • Fluent Spanish speaker., • Ideally with experience finance, either in credit control, purchase ledger, cash allocations, or accounts receivables (not essential)., • Strong problem-solving skills and the ability to identify and resolve root causes., • Excellent attention to detail and the ability to manage multiple priorities., • We will also be flexible on the above requirements for a fluent Spanish speaker., • Proficiency in MS Office, particularly Excel., • Effective communication and interpersonal skills., • Resilience, accountability, and a proactive approach to challenges., • Eligibility to work in the UK. #LI-MF1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Operating in a fast‑paced, high‑volume environment, the business places real importance on cash flow, risk management and strong customer relationships, with credit control sitting at the heart of financial performance. This opportunity will suit a confident, commercially minded credit professio

The Subway has been modernised twice in its history with the previous modernisation taking place in the late 1970s. We are currently undertaking a £288m transformational project which will result in the Subway being one of the most advanced systems in Europe. In 2018 at InnoTrans, Stadler (part of our joint venture delivery contractor ANSTA) unveiled the first new Subway train, the first of which have now started to arrive in Glasgow. This is your opportunity to be part of the future of Subway, helping us to deliver the first full Unattended Train Operation (UTO) system in the UK. About the Role SPT is now seeking to recruit a Technical Craftsperson - Line. You will carry out diagnostics repairs, and planned maintenance across a range of electrical equipment including power and automated signalling / control systems to support the on-going delivery of the Subway maintenance. This is an excellent opportunity to play an important role in the efficient running of the Subway whilst developing and broadening your own technical skills and experience in line with our ongoing modernisation activity and introduction of new assets. About You You will have experience as a time served technician in either a recognised electrical or multiskilled engineering discipline supported by first-hand experience, preferably in an automated maintenance environment, where fault finding is critical. Safety is our priority and so experience of working in a safety critical environment is essential. Experience in main line signalling is desirable but more important will be a positive collaborative attitude and your experience of working flexibly in a multi-disciplinary team. Good communication skills are essential to maintain accurate data on our asset management system which is a key component in driving reliability. This is a safety critical role working across all areas of the Subway system and assisting at engineering incidents as required within areas of competence. Please note, this position falls into the high-risk category under the Alcohol and Drugs policy and therefore is subject to random and for-cause testing procedures. Further details of the role are included in the job description. You will work as part of a multi-disciplinary team, working 38 hours per week on average on a 5-week rotating shift pattern that includes some weekend working. You will be based at our Broomloan Depot in Govan, Glasgow. As part of the recruitment process you will undertake aptitude testing. What we can offer you… • SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression, • 33 days Annual and Public Holiday Entitlement then 41 days after 5 years’ service, • Membership of the Local Government Pension Scheme, • Group Life Assurance Cover, • Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free, plus one for a member of your household, • Discounted Season Rail Tickets - maximum of £667 towards the cost of an annual rail or bus ticket, • Flexible working options, • Cycle to Work Scheme, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply? To apply, please select the ‘Apply Now’ button to complete an online application form. Closing date for applications is 19 May 2026 at Midnight. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you’ve got the right skills for the job, we want to hear from you. SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.

Intelligence Support Officer Leek Wootton Permanent Contract Full Time Salary £30,333.00 - £32,613.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to process intelligence reports, employ effective decision making by interpreting and applying local guidelines and national practice in accordance with APP (Authorised Professional Practice). To oversee and co-ordinate on-going learning support to those engaged in submitting and processing intelligence. Main Responsibilities: To effectively assess and evaluate intelligence reports (including secure intelligence), incoming emails and requests, prioritising in accordance with approved professional practice (APP), providing grounds for rejecting/returning intelligence reports, supporting decision with a sound rationale. Identify threat, risk of harm and opportunity for interventions, and to escalate intelligence to the appropriate person promptly for further action which includes support to operations and live-time operational activities. Interrogate a range of systems to aid decision making through effective research, including to verify and cross-reference validity of information to identify and communicate links between different pieces of information. Identify and disseminate intelligence / information in line with policing purpose and national standards, to support ongoing operations and aid with achievement of forces policing objectives. Stay up-to-date with current intelligence strategies, including the process of sanitising, linking, flagging, ensuring the quality of data, disseminating intelligence effectively, embedding an appropriate security ethos in the day to day processing and management of intelligence. To coach submitting officers and new in post intelligence support officers by identifying efficient and effective practice, supporting the learning of others, thereby improving Intelligence Support Officer – October 2022 2 intelligence outcomes. Adhere to all relevant legal frameworks, key working principles, policies and guidance including Data Protection Act, Management of Police Information and National Decision Model. Collection, assimilation and presentation of performance information including quality assurance checks on intelligence processed. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: Educated to A level or equivalent. 5 A-C Grade GCSEs (or equivalent) including Maths and English. Broad understanding of the application of National Intelligence Model (NIM). Knowledge in relevant legislation, policy, and guidelines (e.g. Intelligence, APP, Freedom of Information Act, MoPI, GDPR, DPA, ECHR). Knowledge of associated issues and risks to policing and other government agencies Experience: Experience of researching, interpreting and collating complex information and demonstrating thorough attention to detail. Previous experience in providing coaching and supportive feedback. Ability to prioritise and plan own work, manage own time effectively to meet objectives and deadlines, acting on own judgement. Undertake College of Policing Intelligence Professionalisation Programme (IPP) Certification (to complete within 12 months of appointment). Key Skills: Ability to analyse, assimilate and record complex information, interpret and apply legislation / policy and make informed decisions. Good communication skills with the ability to listen to others and transmit and receive information effectively. Ability to demonstrate and maintain high standards of discretion, integrity and confidentiality. Skilled in the use of use standard IT packages, systems and/or databases to enter, record, and retrieve information effectively. We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours

NPCC Vetting Hub Senior Manager Permanent Full Time Stratford-upon-Avon / Remote The main purpose of the role is to provide national leadership and coordination for the operational delivery of police vetting across UK forces. To assist in the development of the strategy for an efficient and effective operational vetting function across national policing and the Annual National Vetting Strategic Threat and Risk Assessment (STRA) Assist in working in partnership with national police forces and external partner agencies and stakeholders. Coordinate the national vetting advisory function that supports forces with complex vetting cases. Provide expert direction, recommended lines of enquiry, and a consistent national approach. To ensure that operational practices comply with Authorised Professional Practice (APP) requirements. Main Responsibilities: • To provide specialist knowledge, advice and guidance in all aspects of National Police Vetting to inform strategic and operational decision making, interpretation of national legislation, offering guidance and support to all key internal and external stakeholders, and support forces with complex decision making., • As delegated, act as the NPCC senior point of contact for police forces on vetting matters, advising on risk, compliance and operational impact., • To develop an operational performance framework and culture of continuous improvement within your areas of responsibility using data to inform decision making and resource allocation., • Monitor force level operational compliance and performance, identifying areas of risk or inconsistency and initiating targeted support or intervention across UK policing, working in conjunction with the College of Policing., • As delegated, to represent NPCC Vetting at strategic board level within Warwickshire as well as with partner agencies such as College of Policing, Home Office and HMICFRS. To provide updates of activity, performance, professional advice and contribute to strategic decisions., • Lead on service delivery, performance, business processes, business practice and improvement activities in relation National Police Vetting and to engage directly with force vetting leads to understand delivery challenges and support continuous improvement, working in conjunction with the College of Policing., • Lead the development and use of national vetting performance dashboards and risk indicators and provide operational insight and feedback to the College of Policing to help inform updates to national vetting policy and guidance., • To have a working knowledge of budgetary management and understanding of financial planning, business planning and contract management., • To identify opportunities to improve skills, knowledge and health and well-being of staff and teams to ensure that continuous professional development addresses the changing requirements of the service., • To coordinate the national operational response to critical incidents or systemic failures in relation to vetting and provide proactive support in relation to HMICFRS inspection activities and the College of Policing in policy development., • To coordinate the NPCC response to national reports and recommendations., • Build and maintain strategic relationships with Chief Officers, Force vetting leads and key national stakeholders to ensure coordinated delivery, shared accountability and effective escalation pathways for national vetting issues., • Ensure integrity, fairness and consideration of the needs of others is incorporated into the daily duties and relationships with colleagues and the conduct and service delivery of allocated portfolio., • This post has been designated as ‘Politically Sensitive’ under the Local Government and Housing Act 1989 (as amended)., • Casual Car User, • Regular national travel Knowledge: • Honours Degree in a relevant subject or extensive experience in strategic leadership as a senior manager in a police vetting related service/profession., • Extensive knowledge of legislation and codified policy as they relate to National Police Vetting, including national vetting standards, Code of Practice, Approved Professional Practice, Police Vetting Regulations and the Rehabilitation of Offenders Act., • Proven ability to lead multi-agency coordination and deliver operational assurance., • Strong commitment to police vetting and public service., • Ability to drive change and rigorous performance management of people., • Extensive experience at a senior management level within a high-pressure department., • Experience of researching, validating, and corroborating complex information and presenting this in relevant products., • Experience of managing a process-driven environment with a proven ability to continuously improve efficiency and deliver change., • Proven experience of enabling organisational and cultural change, • Demonstrate successful management of programmes and projects., • Experience of managing budgets., • Experience of assessing and managing risk., • Experience of making decisions around risk based on an acknowledged process such as the National Decision Model., • Experience of dealing with external stakeholders., • Proven ability to work under pressure, managing a variable workload within strict deadlines., • Effective interpersonal skills including the ability to resolve conflict professionally and in a timely manner, • Ability to inspire, enthuse and to keep people focused in spite of setback/difficulty, • Demonstrable ability to operate calmly and professionally under pressure, • Demonstrable ability to provide senior leadership on change management, • Proficient in the knowledge and use of relevant IT systems and understand the interdependencies between them, • Proven people management, coaching and mentoring skills You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

Estates and Facilities Contract Manager Leek Wootton Permanent Contract Full Time Salary £43,668.00 - £49,716.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to manage and oversee facilities and estates related contracts, ensuring that services such as maintenance, cleaning, grounds works and security are delivered efficiently on time, and within budget. The role includes contract negotiation, performance monitoring, financial oversight, and forward planning to support the organisation’s operational and compliance needs. Main Responsibilities: Contract and Financial Management: Manage a portfolio of estates and facilities contracts, ensuring compliance with procurement policies and effective budget control. Monitor expenditure against contracts and provide regular financial updates to the Head of Business Operations. Vendor and Stakeholder Relations: Work alongside Contracts & Procurement as the facilities and estates representative in negotiations with suppliers and maintain strong working relationships with internal and external stakeholders to ensure service delivery aligns with organisational needs. Performance Monitoring: Conduct regular audits and reviews of contracts and service level agreements (SLAs), ensuring that all contractual obligations are met and performance issues are addressed promptly. Operational Oversight: Working with Facilities Managers and the Health & Safety officer to ensure all facilities are safe, well-maintained, and compliant with health and safety regulations and statutory requirements initiating an escalation process to contractors if standards are not met. Problem Resolution: Resolve technical, contractual, and operational issues in a timely and cost-effective manner, escalating to the Estates Manager and Contracts and Procurement where necessary. Business Planning: Through the contractual management process, contribute to long-term planning for facilities management, including forecasting future needs, recommendations on budget allocation, and supporting sustainability initiatives. Compliance and Risk Management: Ensure all contracts adhere to relevant legislation including health and safety, environmental, and building regulations such as Health & Safety at Work Act 1974, Building Safety Act 2022 etc. Systems and Data Management: Utilise internal systems, including CAFM software, to manage estates data, monitor contract performance, and support decision-making. Ensures accurate record-keeping, interrogate data to identify trends and risks, and contributes to service improvement through data-driven insights. Knowledge: Minimum of a vocational qualification (Level 4-5) in relevant work areas and related disciplines for example, business administration, construction management, surveying etc. or 5yrs+ experience on contract or strategic management In-depth understanding of facilities and estates contract management, including procurement and supplier performance frameworks. Strong knowledge of health and safety legislation, building regulations, and compliance standards relevant to estates and facilities. Familiarity with service level agreements (SLAs), key performance indicators (KPIs), and contract law. Awareness of sustainability and energy efficiency practices in facilities management. Understanding of public sector operations and procurement processes (desirable). Experience: Desirable is police or public sector experience. Proven experience managing facilities-related contracts (e.g., cleaning, maintenance, security) in a complex or multi-site environment. Demonstrated ability to monitoring budgets, monitor financial performance, and deliver cost-effective solutions. Experience in negotiating and managing supplier relationships and resolving contractual disputes. Track record of conducting audits, performance reviews, and ensuring compliance with SLAs. Experience working with internal stakeholders and external partners to deliver operational improvements. Key Skills: Strong management and coordination skills, with the ability to influence and manage stakeholders at all levels. Excellent negotiation and contract management skills. High level of financial literacy and ability to manage and report on budgets. Analytical skills to assess performance data and identify areas for improvement. Proficiency in Microsoft Office and facilities management systems (e.g., CAFM). Clear and confident communication skills, both written and verbal. Ability to manage competing priorities and work under pressure. Special Conditions: Regular travel throughout Warwickshire. Potential to be site-based depending on contract management requirements. We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

Accounts Receivable Analyst (6 month . As the Accounts Receivable (AR) Analyst at SGN you will be responsible for managing master data, credit and risk, billing, collections, disputes and deliver reporting on key metrics in an accurate, efficient and timely manner.

Support clients with complex, bespoke insurance programmes alongside broader risk management and risk transfer solutions. Across Scotland, we have specialist insurance expertise spanning Cyber, Professional Indemnity, Marine and Trade Credit, alongside local risk practitioners covering Health, Wealt

The Scottish Credit and Qualifications Framework Partnership is seeking a Chair for its Audit and Risk Committee.

To be successful as a Senior Credit Risk Analyst - Decision Engine, you should have:. Background working within a Credit Risk function, with a highly analytical and data driven approach to problem solving. Demonstrated decision engine experience, ideally within a credit or risk based environment.

Working knowledge of credit risk principles.

This role demands senior analytics leadership within a financial services environment, requiring proven experience in credit risk analytics and predictive modelling. Change Recruitment is looking for a Credit Risk Analytics Manager in Glasgow.

Barclays is seeking a Credit Risk Analyst in Glasgow to ensure the resilience and reliability of critical credit risk platforms.

Opportunity to shape future analytics capability including AI adoption. Credit Risk Analytics Manager | Permanent | Glasgow Hybrid (3 days office). Senior Analytics leadership role within a well-established financial services environment.

As a Credit Risk Analyst SRE, you’ll sit at the heart of our technology and risk landscape, supporting systems that are fundamental to how we manage and measure credit risk across the bank. This role offers the opportunity to work in a fast‑paced investment banking environment, combining strong

Description As a Quantity Surveyor, you will support the Commercial Manager; helping to drive efficiencies; managing costs and regional performance for our clients. This role will see you take control of all financial aspects of the project; overseeing all commercial & contractual matters. You will deliver desired margin return utilising high standards of commercial acumen. Whilst identifying, recording and tracking, both risks and opportunities. Key Responsibilities We are looking for someone to: Manage and monitor project costs including weekly P&L reporting Review contract documents and advise on any issues Track the progress and cash flow forecast information Produce and review commercial forecasts, Cost Value Reconciliation (CVRs) and Project Finance Reports Take responsibility for Subcontract Management; including Subcontract Forecasting, raising Subcontractor Orders and Negotiating Subcontract terms Prepare subcontract documents, enquiries and assessment of quotations Place subcontract orders, agreement and certification of subcontract valuations, invoice, subcontract payments and final account agreements Be responsible for the management of the change control process, risk and value management Manage and track project changes, variations and/or notices Assess and value variations and compensation events Prepare and submit interim valuations and payment applications to clients, along with the agreement of final accounts Attend risk review, progress and commercial meetings on-site with the Client Be actively involved with tenders and pricing Assist Credit Control with cash recovery and forecasting Support the operational team in daily commercial and contractual aspects Skills, Knowledge & Expertise Degree qualification (RICS accredited or equivalent) is desirable but not essential Ideally you will have experience working in the Utilities industry Sound knowledge of contracts – NEC preferred Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances

Complaints Handler - Remote Banking & Financial Services Salary £30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday (must be fully flex) Start Dates: Various from 1st of June onwards My client delivers an outstanding customer experience, at every single opportunity, as a result of their commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Services sector - You must be able to evidence a minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. What you'll be doing: Work within current standard compliance processes, systems, and procedures, and report simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Who we're looking for: Minimum 12 months experience of complaint handling in a financial services regulated environment in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communication Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values my client is looking for: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Background in credit risk or fraud analytics. They are a global, fully remote fintech working across payments and credit risk. Their teams operate internationally collaborating on high impact risk and credit solutions.

A banking client is seeking a Principal BCBS-239 consultant with strong Credit Risk Reporting and Risk Data Aggregation experience to lead a key regulatory review. Strong background within Credit Risk Reporting, Risk Data or Regulatory Reporting. The successful candidate will have proven delivery ex

As a Lead Credit Risk Analyst, You Will. Support business growth and portfolio profitability while ensuring a balance between risk, reward and responsible lending, and controlling credit quality and performance. Are you passionate about turning data into powerful business decisions? At Vanquis, we��

A leading fintech company in the UK is seeking a Senior/Lead Data Scientist specializing in credit risk analytics. In this hands-on role, you will analyze vast behavioral data from users to enhance Cleo's credit products.

Vanquis is seeking a Lead Credit Risk Analyst to shape New Business Strategies within the UK. You will focus on developing and enhancing our Credit Cards portfolio by using data-driven insights to design effective origination strategies, balancing risk with growth. The ideal candidate will have 5+ y

We are partnering with a key client who are looking to appoint a Senior Credit Risk Analyst tasked with providing expert guidance to ensure that data-driven insights and strategic recommendations are developed and implemented to enhance and maintain the Bank’s credit risk position. Proactively mon

A leading vehicle leasing company in the United Kingdom is seeking a Credit Underwriter to manage the credit and underwriting processes. The successful candidate will handle credit escalations, make underwriting decisions, and assist in developing policies and systems. Essential qualifications inclu

Candidates should have hands-on experience with credit assessments and knowledge of credit policies, including familiarity with automated decisioning platforms. A financial services company based in the United Kingdom is looking for a Credit Underwriter. The role involves managing day-to-day underwr

The role focuses on analyzing credit risk products, requiring excellent skills in SQL and Python.

Credit & Risk Performance Analytics. This is an opportunity to shape how we quantify and manage risk as we expand across new credit products and geographies. You’ll work closely with other analysts, Risk Modellers, Product Managers, and Engineers to diagnose portfolio trends, build monitoring fram

Extensive experience in a similar role within Credit, Risk, or Origination focussing on Leveraged Finance* In-depth knowledge and experience of leveraged structures and terms* Advanced credit analysis skills, including financial forecasts and modelling awareness* The ability to work under pressure i

A financial services organization is seeking an Executive Director for Leveraged Finance Credit Risk in the UK. Candidates should have significant experience in credit or risk management, strong analytical abilities, and effective communication skills. The role involves assessing and recommending tr

Senior/Lead Data Scientist (Credit Risk) Office: United Kingdom Remote: UK Apply for this role. You’ll work closely with other analysts, Risk Modellers, Product Managers, and Engineers to diagnose portfolio trends, build monitoring frameworks, and deliver insights that inform how Cleo manages and

A leading analytics solutions provider in the UK is looking for a Product Manager II to drive analytics capabilities in their Credit Risk team.

This is an opportunity to shape how we quantify and manage risk as we expand across new credit products and geographies. You’ll work closely with other analysts, Risk Modellers, Product Managers, and Engineers to diagnose portfolio trends, build monitoring frameworks, and deliver insights that inf

Candidates should have robust experience in evaluating complex credit transactions and conducting portfolio reviews.

A recruitment agency seeks a Senior Credit Risk Analyst to lead credit risk evaluations and strategic management in a hybrid working environment. The successful candidate will independently analyze credit profiles and optimize credit policies, ensuring compliance with regulations. Key qualifications

This role is central to maintaining robust governance, with a focus on financial stewardship, risk management, and transparency. You will bring experience in audit, finance, risk, or governance, along with board or committee‑level insight. Chair of the Audit and Risk Committee (Voluntary, Non-Exec

ACTUAL CLOSING DATE: Applications must be received by 24 May 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to support your appl

You will oversee credit risk, customer credit limits, and aged debt recovery, ensuring cash flow stability. Proven experience in credit control, accounts receivable, or debt recovery with high-volume accounts. This business handles a substantial number of client accounts across retail chains and por

Oliver Smith Recruitment are working in partnership with our key client in Glasgow to hire a Credit Control specialist on a permanent basis. Alongside Credit Control, there is an opportunity to take on wider finance duties. This is a great opportunity for someone with 1–3 years credit control exp

Internal and external international fee credit and collections activities ensuring targets are met on a monthly basis.

Enrolment in the Local Government Pension Scheme; the ability to join the Glasgow Credit Union, who offer a variety of loans, savings and mortgages exclusively for their members; and the ability to make direct contributions from your salary to the Hospital Saturday Fund who offer individual and fami

Permanent, Full time (35 hours per week) .Our vision is an active Scotland where everyone benefits from sport.Our goal is to be inclusive by design.Do you enjoy understanding complex problems and turning them into clear, evidence‑based insight?.We are looking for an experienced Business Analyst

ACTUAL CLOSING DATE: Applications must be received by 24 May 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to support your appl

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Kibble is the specialist provider of services for at risk children and young people across the UK.

ACTUAL CLOSING DATE: Applications must be received by 17 May 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to support your appl

Salary will be pro-rated for part- time hours.Post 1 - 32 hours per week - Monday to Friday.Days to be considered, but would include a Thursday.We are looking for an enthusiastic individual to work within our day services, alongside our large established team of workers, to support adults with a lea

Oliver Smith Recruitment are delighted to be supporting our key client in Glasgow in their search for a Credit Control Team Leader.