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Cook Manager based at Farley Junior Academy 30 Hours per week At HCL SAFEGUARDING IS OUR NUMBER ONE PRIORITY.The safety of children and young people is at the heart of everything we do. About us: At HCL, we're more than just a caterer. We proudly serve over 16 million meals a year, delivering outstanding dining experiences across schools and the commercial sector. As a Cook Manager, you won't just run a kitchen - you'll be hands on leading the team, shaping the culture and setting the standard for quality and service that your school will depend on every day. Let’s talk about the role of a Cook Manager: • Lead and manage the day-to-day kitchen operations, • Prepare, and deliver fresh, nutritious meals, • Oversee stock control, ordering, and budget management, • Ensure compliance with food safety, hygiene, and health & safety regulations, • Monitor food quality, presentation, and portion control, • Manage allergen awareness and cater for special dietary requirements, • Build positive relationships with staff, students, and the wider school community, • Maintain accurate records (e.g. HACCP, temperature checks, audits), • Inspiring and developing your team, creating an environment where people grow and thrive About the Ideal Cook Manager: • Committed to safeguarding children and young people, • Food Hygiene Level 2 certificate (required), • NVQ Level 2/3 is highly desirable, • Passionate about delivering fresh, nutritious meals, • An experienced leader who can motivate and develop a high-performing team, • Well-organised, with strong planning and time management skills, • Confident managing budgets, stock, and kitchen operations, • Knowledgeable in food safety, allergens, and school food standards, • Committed to maintaining high standards of hygiene and compliance, • Proactive, flexible, and able to work in a fast-paced environment, • Dedicated to providing an excellent dining experience every day Why join us? Joining Bonus: £1000! (T&Cs apply) Salary: £13.76 per hour (£18,163 per annum) Hours: 30 hours per week - No Weekends, No Late Nights Schedule: Term Time Only – Enjoy all School Holidays off Uniform provided Rewards: Spread the Word & Earn Up to £500 - Refer a Friend! (T&Cs apply) Succeed with us: Career progression opportunities Excusive discounts: via VIVUP for supermarkets, cinemas, retail, dining, hotels, and family activities Wellbeing matters: Support through EAP & Financial Support via Stream Safeguarding: Enhanced DBS Disclosure paid by HCL - No Cost to You If you're passionate, driven and ready to grow, we'd love to hear from you. Take the first step and apply online - your Cook Manager career with HCL starts here.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Developing analytics for key stakeholders, including managing the analytics infrastructure. Experience with software service metrics and monitoring tools such as Grafana, Plausible and Apache Superset. Design and implement Ada CS site features in collaboration with product teams and designers from t

?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Flosum is a Salesforce-native DevOps and data protection platform serving enterprise Salesforce teams across the Fortune 5000. We are in wartime. Pipeline generation, retention, and product velocity are our three highest-priority problems, and AI is the lever that accelerates all three. We are hiring our first AI Go-to-Market Engineer to architect, deploy, train, and continuously optimize AI agents and automation across the entire revenue engine — from first touch to closed-won to expansion. This is not a "prompt engineering" role. This is a builder role. You will sit at the intersection of revenue operations, sales, marketing, and customer success, and your job is to make every human on the GTM team dramatically more productive by deploying AI systems that generate pipeline, accelerate deals, and reduce churn. You report directly to the CEO. WHAT THIS ROLE MUST DO TO CHANGE FLOSUM'S TRAJECTORY • Deploy and personally train at least one AI SDR agent within the first 30 days — focused on either inbound qualification from Qualified/Marketo or outbound prospecting via Outreach — and run weekly refinement cycles until it outperforms the bottom half of the human BDR bench., • Build an AI-powered inbound qualification system that captures, scores, and routes every website visitor and form fill in real time so no lead waits, no lead gets lost, and AEs only touch prospects that are ready to buy., • Increase revenue-generating time per AE from the current ~25% to 50%+ by automating CRM hygiene, call summarization (via Gong), follow-up sequencing, proposal drafting, and pipeline updates — eliminating every minute of admin work that doesn't directly produce revenue., • Architect the AI layer across Flosum's GTM stack (Salesforce, Marketo, Outreach, Qualified, Gong) so that data flows between systems without manual intervention, every customer touchpoint is captured, and AI agents share learnings in a virtuous loop with Salesforce as the hub., • Build and maintain an AI-driven competitive intelligence engine that monitors our competition, pricing changes, and product launches — and feeds structured insights to sales and product weekly., • Create hyper-personalized outbound campaigns at 10x current volume without proportional headcount increase — using AI to research accounts, generate personalized messaging based on ICP signals (Salesforce team size, current DevOps tooling, compliance requirements like DORA), and sequence multi-channel touches across email, LinkedIn, and phone., • Instrument a closed-loop data feedback system between BDR activity, pipeline outcomes, and AI agent performance so that ICP targeting, messaging, and channel mix improve every week based on actual conversion data — not guesswork., • Deploy AI-assisted customer health scoring and churn prediction models that flag at-risk accounts before renewal, feeding Terry's CS team with actionable intervention triggers tied to usage data, support ticket patterns, and engagement signals., • Prototype AI-powered product-led growth touchpoints — including conversational qualification on the website, self-serve onboarding assistance, and automated nurture for trial users — supporting the PLG motion as it matures., • Evaluate, select, and deploy no more than two AI vendors per use case using a structured bakeoff methodology: reference checks via email, FDE conversations before contract, and 30-day dedicated training commitments — no lazy agency deployments. Hands-on experience deploying and training AI SDR/BDR agents in a real B2B sales environment — not evaluating, not advising, actually deploying and iterating weekly for at least 90 days. Deep working knowledge of the modern B2B GTM stack — specifically Salesforce (as CRM and data hub), Marketo or equivalent MAP, Outreach or Salesloft, Gong or Chorus, and real-time chat/qualification tools like Qualified or Drift. Ability to write and maintain production integrations — Python, JavaScript, or equivalent — connecting AI agents to CRM, MAP, and sequencing tools via APIs. You don't need to be a software engineer, but you need to ship working code, not just configure no-code tools. Understanding of pipeline math and unit economics: you should be able to work backward from a revenue target to SQLs required, conversion rates by stage, and the specific AI interventions that move each number. If someone says "we need 67 SQLs per quarter at 20% win rate and $75K ASD," you should immediately know where AI can compress that funnel. Experience with AI agent orchestration — managing multiple AI agents working different segments or functions simultaneously, resolving conflicts, preventing duplicate outreach, and maintaining data quality in the hub (Salesforce). Demonstrated ability to build prompt libraries, training datasets, and refinement workflows for AI agents — treating agent training as a discipline, not a one-time setup. Comfort operating in a company doing ~$4M ARR with a small, high-intensity team. You will not have a large support staff. You will do the work yourself and scale through automation, not delegation. Strong opinions on when AI should replace human effort versus augment it — and the judgment to know that bad AI automation destroys deals faster than no automation at all. Familiarity with the Salesforce ecosystem — understanding of DevOps, CI/CD, data protection, and compliance workflows is a major advantage. You don't need to be a Salesforce admin, but you need to understand what our buyers care about and why Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Raspberry AI is a generative AI design platform built for fashion brands and retailers. We help design, merchandising, and product development teams move faster — from concept to market-ready assets — using industry-leading AI. Some of the world's top fashion brands rely on Raspberry AI to streamline their workflows and accelerate product development. We are backed by Andreessen Horowitz and growing rapidly. For more information, visit _. Be an owner: We take responsibility for outcomes, not just tasks. We don't wait for permission — we step up, move fast, and hold ourselves accountable to results. Bias to solution: We're solutions-oriented at heart. We go beyond identifying problems to actively unblocking ourselves and others. Customer obsession: Everything we build starts with the customer. We listen deeply, move quickly, and obsess over delivering tools that make their work faster and more creative. Lowest level of detail: We're not afraid to get in the weeds. Great work comes from people who notice what others miss and ask deeper questions. 1% better every day: Progress compounds. We stay curious, ask for feedback, and look for the small improvements that make tomorrow better than today. AI first: We use AI across the entire company — from product to growth to operations — to move faster and produce higher-quality work. Innovative culture: A generational opportunity to define the role of AI in one of the world's largest industries. Growth paths: Opportunities to drive impact well beyond your immediate role as the company scales. Learning & development: Annual discretionary stipend for professional development. Annual company offsite: We bring the whole team together once a year. This role sits at the centre of Raspberry AI's revenue growth across all of EMEA. You will own the full sales cycle across a defined set of enterprise accounts — spanning fashion, retail, travel, home goods, and lifestyle brands — from first outreach through close, expansion, and renewal. You will build multi-threaded relationships, crafting ROI-driven business cases and executive narratives tailored to each buying committee. Success is measured by closed ARR, pipeline self-sufficiency, and expansion within your book of business. This is a high-ownership role for operators who thrive in ambiguity, move fast, and treat every touchpoint as an opportunity to create momentum. Responsibilities Own the full sales cycle from prospecting through close and expansion, with a focus on annual and multi-year contracts. Develop multi-threaded relationships across Marketing, Innovation, IT, and Procurement at target accounts. Craft ROI-driven executive narratives and business cases tailored to each stakeholder and buying committee. Build self-sourced pipeline through outbound, events, and social proximity — not just sequences. Navigate complex negotiations end-to-end, including legal, procurement, and compliance processes. Collaborate with Product, CS, and Marketing on account strategy and expansion planning. 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the EMEA region Average deal size of $500K+ ACV Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals at scale Strong automation first mindset - you thrive in delivering a digital customer journey across 150+ accounts and finding ways to personalize at scale Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organisation Strong understanding of the EMEA market landscape and cultural nuances Self-motivated and able to work independently in a remote or distributed team environment Must speak a second European language: preference for Spanish, French or Italian Proven success in enterprise with multi-stakeholder complexity Deep experience with self-sourced pipeline creation and outbound prospecting Comfortable with pricing and packaging complexity (usage-based, consumption based models) MEDDICC fluency, strong forecasting accuracy, and disciplined pipeline management. Bonus: Prior experience selling AI or technology to creative brands

You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. Support regional customers post go-live in collaboration with the broader CS team, ensuring

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

gravity9 is seeking a Technical Lead / Solution Architect to lead the design and build of a secure metadata catalogue platform for a UK public sector client. The platform will serve as a centralised index for discovering, governing, and controlling access to data distributed across multiple independent domains — enabling authorised parties to locate and retrieve data without the catalogue itself holding or having visibility of the underlying data. This is a greenfield build requiring strong architectural judgment, hands-on delivery capability, and the ability to work within a multi-vendor environment where the catalogue integrates with separate data storage and encryption services provided by other technology partners. Duration 15 weeks Commitment Half-time for the first 4 weeks (design phase); full-time for the remaining 11 weeks (build and integration) Working model Mostly remote with periodic onsite attendance Security clearance BPSS (Baseline Personnel Security Standard) required Residency UK resident required Technical Scope The contractor will be responsible for leading the design and delivery of the API layer and application logic. A dedicated database consulting engineer will handle MongoDB cluster configuration, schema design, indexing, and performance tuning — the contractor will collaborate closely with them but will own the application-layer delivery. Architecture & Design (Weeks 1–4, half-time) • Design the Attribute-Based Access Control (ABAC) model, including policy attributes (clearance level, nationality, group/role, context), enforcement points, and decision logic, • Design the RESTful API architecture, including endpoint structure, request/response contracts, and error handling patterns, • Map out query patterns, access flows, and integration touchpoints with external systems (data storage and encryption services provided by partner organisations), • Collaborate with the database consulting engineer on schema design, search strategy, and encryption approach to ensure the API layer aligns with the underlying data model, • Contribute to Infrastructure as Code design for deployment (Terraform or similar) Build & Implementation (Weeks 5–15, full-time) • Build a RESTful API layer in Java implementing full catalogue functionality: – CRUD operations for metadata records – Advanced search capability leveraging Atlas Search – ABAC enforcement on all API operations, ensuring search results and data retrieval are filtered by the requestor’s access attributes – Secure storage and retrieval of encrypted key material (shard keys) via CS-FLE • Implement unit tests to validate functional correctness, • Build automated data load and stress testing harnesses for the combined API and cluster deployment, • Perform integration testing against external partner systems (or appropriate stand-ins) to validate end-to-end data creation and retrieval flows, • Produce API documentation and integration guides for consuming systems, • Support knowledge transfer and handover activities in the final weeks of the engagement Essential • Java development — strong hands-on capability building production RESTful APIs (Spring Boot or similar framework), • MongoDB — solid working experience with MongoDB, including querying, aggregation pipelines, and integrating MongoDB into Java application layers, • Atlas Search — practical experience designing and implementing search solutions using Atlas Search (or Lucene-based search within MongoDB), • Security & encryption — experience with Client-Side Field Level Encryption (CS-FLE) or equivalent application-layer encryption patterns; understanding of key management concepts, • Infrastructure as Code — experience with Terraform or equivalent for deploying and managing application infrastructure, • API design — ability to design clean, well-documented RESTful APIs suitable for integration by multiple consuming systems, • Testing — experience with load/stress testing tools and approaches for validating API performance under realistic conditions, • Technical leadership — proven ability to make architectural decisions, produce design documentation, and communicate technical trade-offs to both engineering and non-technical stakeholders Desirable • Experience designing and implementing Attribute-Based Access Control (ABAC) systems; familiarity with policy-as-code frameworks (e.g. Casbin, OPA, or XACML-based systems), • Experience with metadata standards such as DCAT, Dublin Core, or IES, • Experience working in UK public sector or defence environments, • Familiarity with multi-classification or multi-tenancy access models, • Experience with event-driven architectures and asynchronous processing patterns, • Understanding of consistency patterns in multi-service architectures (e.g. saga pattern, eventual consistency), • Knowledge of data mesh or federated data architecture concepts, • Experience integrating with third-party data storage APIs (e.g. S3-compatible interfaces) Working Context • The contractor will work as part of a small, focused delivery team operating within a multi-vendor programme, • The catalogue integrates with separate data shredding/storage and encryption services delivered by other organisations — the contractor will need to collaborate across these boundaries but will not be responsible for those components, • All work will be conducted via VPN access to the client’s cloud environment, • The client operates within a security-conscious environment; the contractor must be comfortable working within defined information handling and access constraints, • The role includes a knowledge transfer component in the final weeks of the engagement, including API documentation and integration guides for the client team Your application has been successfully submitted! _ We appreciate your interest in this position. 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Contracts Manager Luton OR Lincoln 6-Month Contract Paying up to £60p/h (Inside IR35) Please note that due to the nature of the work you'll need to hold a high level of UK security clearance Key Responsibilities Provide strategic and tactical oversight to a number of contracts and bid activities. Drafting, negotiating and administration of complex terms and conditions of contract, working with procurement counterparts to ensure appropriate flow through with subcontractors. Produce, document, and brief [obtaining any necessary approvals] clear and informed commercial strategies to leverage the best possible outcomes. Produce accurate and compliant customer pricing by applying the appropriate pricing strategy and model to cost estimates. Take the lead in producing clear and concise correspondence, obtaining stakeholder input as and when required. Draft and review agreements such as Non-Disclosure Agreements, Software Licensing Agreements and Memorandums of Understanding and other T&Cs. Provide commercial leadership and administration to projects and/or contracts, including change control management, monitoring performance of its contractual obligations and management of commercial risk. Prepare proposals for submission to Customers in conjunction with the preparation of internal documentation required to obtain bid approval. Ensure adherence to commercial and business processes. Build and maintain mutually beneficial relationships with colleagues and customers to deliver the value to the company. Manage own workload, highlighting areas of conflict or priority and effectively manage stakeholder and customer expectations. Required Experience Carry out complex commercial strategies, managing stakeholder and customer relationships to obtain successful outcomes. Be comfortable preparing and providing senior level briefs. Experience working with UK Government and international Contracts. Has a detailed understanding of business finance, profit and loss, margin and mark up, escalation, foreign exchange. Has a good understanding of export legislation, import taxes and duties. Has a high level of understanding of contract law and its application. Identifies and understand commercial risks and how to implement mitigation strategies. Has the ability to build effective and strong relationships with cross-functional colleagues, customers and suppliers. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

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