Customer care manager jobs in EwellCreate job alerts

Office Manager / PA to Directors Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. About the role.. We’re looking for an experienced, self-driven and highly efficient Office Manager/PA to take the reins of our office - the beating heart of everything we do. This is a pivotal role for someone exceptional who can keep the energy flowing, the details in check, and the entire operation running seamlessly. From overseeing the day-to-day upkeep and smooth running of the office to managing maintenance, IT support, and Health & Safety requirements, you’ll be the go-to person who makes sure everything just works. You’ll bring structure, organisation, and a proactive mindset, ensuring the office not only functions efficiently but thrives. This is a stand-alone role that offers real ownership. You’ll have the autonomy to manage your workload, drive improvements, and implement smart, efficient processes that elevate how we operate. Alongside this, delivering outstanding customer service - both internally and externally - will be key. You’ll also provide PA support to the Directors and manage the MD’s property portfolio, bringing the same level of precision and care to these responsibilities. Collaboration is important too - you’ll work closely with the Office Assistant, supporting each other and providing cover when needed. In short, we need someone brilliant - someone who can be the engine behind the scenes, keeping our office running at its very best. The day to day… General Office Management: General office management duties to make sure the office runs smoothly, including but are not limited to the following; meeting/greeting guests, answering incoming calls, manage meeting rooms, manage presentation and ambience of office, monitor and maintain required stock for office requirement, manage post/stamp requirements and arrange company events. Manage all central services such as reception, security, maintenance, mail, archiving, catering, waste disposal and recycling. Facility Management: Facility management requirements including but not limited to the following; making sure any repairs for the office are actioned and are safe, maintain and negotiate where required contracts and sourcing of supplies, manage the office cleaners, manage routine maintenance work (CCTV/Security/Air Conditioning/Equipment safety, etc), opening and closing of the office as required. Make sure that all facilities are compliant with any relevant laws and regulations. Manage the lease and landlord requirements Health and Safety: Health and Safety requirements including but not limited to the following; to be one of the company’s First Aider and Fire Marshall representatives, ensure that the Health and Safety Policy and first aid kit is always up to date and available to all staff, manage all Health and Safety requirements in line with the Company’s legal requirement, including any required risk and desk assessments. Responsible for briefing freelancers and new starters on health and safety. Invoice and Finance: Invoice and financial tasks including but not limited to the following; raise POs, ensure invoices are correct, monthly reconciliation of credit cards, monitor costs and stock control/assist in budget preparation. Policies and Procedures: Oversee and make sure all relevant OM policies and procedures are in place, including but not limited to the following; Health and Safety Policy, Office Manager Manual, Environmental and Sustainability, and Emergency Handbook. IT Management: IT duties including but not limited to the following; managing the setup of computers and telephones for new joiners and leavers, logging and managing IT cases making sure they are resolved, general license management, keep IT reports/user lists updated, manage fixed assets/know where computers are at all times, and manage the whole telephone system. PA Support: PA Support including but not limited to the following; oversee coordination of all travel and accommodation arrangements for Managing Directors and other senior managers as required and carry out administration (research gathering, information, and reporting) and PA support to the Managing Directors as required. Property Management: Manage the Directors property portfolio as required including but not limited to the following; dealing with maintenance issues, onboarding/offboarding tenants, managing all repair records. About you.. • At least four years office management experience, working within and supporting an office of at least 70+ persons., • IT/tech savvy/mac experience is essential., • Experience in the ISO certification process desired., • Ability to speak German is preferred but not essential., • Experience in dealing with and managing Health and Safety requirements., • Experience in MS Office (Outlook/Word/Excel) and requirement to use the company’s internal project management system., • Ability to balance and own workload/operating autonomously in most situations., • Ability to provide an efficient office management service, whilst being able to bring forward new ideas to update and streamline any processes as necessary., • Strong analytical skills, with a flair for problem solving., • Clear and concise communication skills., • Flexibility and able to co-ordinate multiple projects and answer any staff queries in a fast-paced environment. Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Conference and Banqueting Assistant - Hook, Hampshire \n\n To ensure the highest standards of service and customer care are main. In all aspects of the Conference and Banqueting Department. \n\n Key responsibilities: \n\n\n\t • To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.\n\t, • To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.\n\t, • To ensure all coffee and tea breaks are served promptly at the agreed times.\n\t, • To present and serve food and beverages to the highest standards.\n\t, • To have a good knowledge of daily menus and available beverages\n\t, • To provide the highest quality of guest service standards with the aim of exceeding expectations at all times\n\t, • To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.\n\t, • To report any defective equipment or general fault to Conference and Banqueting Manager, Deputy or Supervisor\n\t

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. At Places Leisure (part of Places for People), we believe in creating active, healthy communities through inclusive, high-quality experiences. More about Albany Outdoors Albany Outdoors is a unique, community-embedded outdoor water sportscentre, and we are looking for an experienced Level 3 Watersports Instructor / Coach to play a key leadership role in delivering safe, inspiring, and accessible activity on the water. Working closely with the General Manager, you will lead the delivery ofpaddle sport, sailing and Dragon Boat sessions in a dynamic river environment, ensuring the highest standards of safety, care, and professionalism in line with AALA and National Governing Body requirements. You will support and develop instructors and volunteers, model positive leadership, and help create welcoming, inclusive experiences for schools, community groups, and corporate teams. This is a role for someone who shares our commitment to People, Place and Purpose where yourexpertiseis valued, your judgement is trusted, and your work helps people of all ages build confidence, skills, and a lifelong connection with activity and the outdoors. More about your role In this role, you lead the daily operations of the water sports centre, acting as senior on site when needed and supervising instructors to ensure high-quality delivery. You teach and facilitate outdoor learning in line with NGB standards, oversee safe daily activity delivery, and act as Fire Marshal, Health & Safety representative and first aider. You support training and development for staff and volunteers, prioritise safeguarding at all times, and use resources efficiently to maximise impact. You also handle administrative tasks such as bookings and staff scheduling, prepare staffing plans aligned to programme needs, and embed a culture of self-evaluation to drive continuous improvement. Desired Qualifications (or working towards): Paddle UK Coach or Leader (Level 2 or Level 3) BDRA Level 1 Coach RYA Dinghy Instructor or Senior Dinghy Instructor RYA Powerboat Level 2 Archery GB qualification ASI Level 1 Instructor Award Relevant First Aid qualification (outdoor / remote preferred) More about you You hold a recognised Level 3 Youth Work or Children & Young People qualification and at least one nationally recognised outdoor activity qualification. You have experience engaging and building strong relationships with young people, supporting their personal and social development, and you're confident leading teams in outdoor education to deliver high-quality sessions. You're well-organised, an effective communicator, and comfortable using digital tools. Ideally, you also bring experience embedding equality and diversity in practice and working with corporate clients to deliver excellent customer experiences. Benefits We are a large, diverse andambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Job Description If you want to know about the requirements for this role, read on for all the relevant information. Do you thrive in B2B sales and love turning conversations into long-term partnerships? Are you motivated by achieving results, eager to take ownership, and looking for an environment where your efforts are valued and your work truly makes an impact? Do you enjoy building meaningful client relationships and seeing the tangible results of your work? If that sounds like you, keep reading. Your Mission To support our ambitious growth plans, we are seeking an Account Executive to be part of our expansion journey into the UK market. In this role, you will play a pivotal part in helping businesses grow by owning the entire B2B sales cycle, contribute to our growth by opening accounts in the UK and benefiting from an attractive commission structure and plenty of career growth opportunities in B2B Sales & Business Excellence. We're building a dynamic, results-oriented team in our brand-new London (Richmond) office, and you could be one of the founding members! In this role, you will: • Prospecting: Identify and qualify potential clients to build a strong sales pipeline, • Business Development: Drive outreach through phone, email, and LinkedIn to create new business opportunities, • Consultative Sales: Conduct in-depth needs assessments to uncover customer pain points and present tailored solutions, • Client relations: Build trust and credibility by demonstrating expertise and delivering value, • Collaboration: Work closely with cross-functional teams to achieve shared goals, • Full Sales Cycle Ownership: Manage the entire sales process, from initial outreach to closing deals., • Account Growth: Take full ownership of the accounts you win—managing and expanding them over time. What We’re Looking For • Proven track record of handling the full B2B sales cycle in the UK market., • Excellent communication skills, both written and verbal, in English (bilingual level)., • A proactive, results-driven approach and ambition to grow in an international environment., • Ability to build trust, credibility, and long-term client relationships. What We Offer • Performance rewarded: You’ll receive an attractive compensation package with base salary, commission, and an additional starter bonus to support you as you ramp up and build your sales pipeline., • Growth and learning: From day one, you’ll benefit from a four-week onboarding program and continuous coaching through our international ME Academy, ensuring you’re always developing and moving forward in your career., • Career opportunities across Europe: As we continue to grow, you’ll have the chance to explore international opportunities. With offices in Helsinki, Amsterdam, Antwerp, Copenhagen, Berlin, Stockholm, Kuala Lumpur, and Barcelona, your career can take you anywhere., • Recharge & Thrive: We care about your well-being and want you to stay energized both inside and outside of work. That’s why you can earn up to 12 extra vacation days each year and enjoy local perks such as gym and massage discounts, along with other wellness benefits. Curious about the details in your location? Ask your recruiter to learn more., • We win together: Collaboration is our driving force, and every success is shared. That’s why we love bringing people together through company trips, international events, and local office celebrations — whether it’s hitting the slopes in Levi, running the Berlin Marathon together, or celebrating milestones across our offices in Europe., • Annual company trip: Every summer, all employees from our different offices come together in Finland for an exciting company trip - a mix of team building, knowledge exchange, and celebrations., • Global Community & Diversity: Diversity is part of our DNA. With colleagues from over 50 nationalities, you’ll join an international community where every culture, perspective, and background fuels innovation and success. 1. Screening video call with our Recruitment Team., 2. First interview with the Hiring Manager. xrnqpay, 3. Second interview (including a short role-play) with the Team Manager.

As a Pharmacist Store Manager with us you’ll be combining your excellent customer and patient care with leading, coaching, and developing a team.

As a Pharmacist Store Manager with us you'll be combining your excellent customer and patient care with leading, coaching, and developing a team.

A reputable care home provider in Thames Ditton is seeking a Customer Relations Manager to lead sales growth and enhance service quality.

Aria Healthcare, operating care homes in Thames Ditton, seeks a Customer Relations Manager to drive growth and development of premium care home services.

Sales Account Manager *£35k (OTE £100K) *Hybrid Ready to level up your career? Let's go. Location: Chessington with parking, hybrid opportunity to work from home Fridays! Salary: £30k to £35k (OTE £100K), pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials and more!! Working Pattern: Full Time, 8am to 5pm, flexible options Start Date: ASAP My client is a squad of bold, purpose-driven pros offering technology + sustainability to make the world cleaner, greener, and way more awesome. If you care about the planet and want a career where your work actually matters, you'll feel right at home. Their commitment to excellence and ethics sets them apart as they transform industries and build lasting legacies. Your Role: As a Sales Account Manager, you'll be the friendly face and voice for international clients - helping them smash their goals while building long-lasting, meaningful partnerships. Key Responsibilities: Owning customer relationships like a pro Growing accounts and spotting new opportunities Negotiating and closing deals Making sure products get delivered on time and on point Keeping targets on track and clients in the loop Staying organised across multiple accounts Becoming a trusted advisor clients genuinely rely on We'd love you to have: 5+ years in sales or account management (telecom experience = major bonus!) Any extra languages (we work globally ) A love for learning and staying sharp in a fast-paced tech world A positive vibe and collaborative mindset A passion for sustainability Honesty, integrity, and all-round good human energy What You'll Get Fun - Team events, celebrations, community days, and more. Responsibility - Be part of a mission that actually does good for the planet. ⚡ Energy - Fast-moving tech environment that keeps things interesting. Support - A genuinely kind, collaborative team who has your back. ✨ Honesty - Clear expectations, transparency, and a culture that's real. If you want a role where you're trusted, valued, and empowered to help shape a greener future - while building amazing client relationships - this is for you. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Overview The Performance Team has a group of analysts who work together to meet the reporting needs of the department. Each performance analyst will have a main area of focus, relating to either Education, Social Care or Youth Justice Services. Analysts are also expected to work flexibly across these service areas, as directed, to meet the needs of the department and to continuously improve knowledge and skills across the team. MAIN PURPOSE Co-ordinate and deliver data collections and statutory returns in order to meet the information needs of the Children, Schools and Families department. Extract data from case management and other systems used by the department or central government to develop reports, using analytical techniques, ensuring accuracy, clarity and timeliness. Develop and contribute to the co-ordination and production of management information, analysis and dissemination to internal and external customers. Maintain and develop shared systems in order to improve the supply and use of high-quality data across the department. MAIN DUTIES AND RESPONSIBILITIES Responsible to the Performance Manager for matters relating to data collection, research, and statistical analysis including: Co-ordination of elements of data collection across the department as assigned. The facilitation of training and attendance at performance reporting meetings as required. Management of the collection and collation of assigned statutory returns as well as other local performance indicators. Production of data reports, which are accurate, clear, timely and fit for purpose for use within the department, corporate reporting or for partnership use (e.g. Merton’s Safeguarding Children Board). Continuous improvement of data quality through case management and information systems including shared information systems. Continuous improvement of data visualisation and accessibility. To work on a wide range of information systems across children services, ensuring inter-operability with team colleagues and that data from diverse systems is pulled together, cleansed and analysed. To carry out duties in accordance with government / departmental guidance, local and national safeguarding guidance. To comply and work within Freedom of Information Law, Data protection Law and Caldecott guidance. Contribute to cross team objectives and projects within the department and corporately. Contribute to the formulation and implementation of the team business plan. Ensure security and confidentiality of all data as necessary, especially with regard to electronic data transfer. Comply with Corporate and Departmental Health and Safety policies and procedures. Ensure the Council’s Equal Opportunities and Disability Discrimination Policies are adhered to Ensure that the Authority’s aims regarding customer awareness are achieved. Undertake any other duties as may, from time to time, be required by division’s managers providing they are commensurate with general duties and grading of the post. A good understanding of data protection, Freedom of Information and Caldecott Law and Guidance. A good working knowledge of databases / case management systems such as Mosaic, Core + or Synergy. A strong knowledge of reporting requirements and processes for either Education, Social Care or Youth Justice statutory returns. An understanding of the current legislation concerning either Education, Social Care or Youth Justice reporting and monitoring.Person Specification Knowledge Skills Effective problem-solving skills and the ability to analyse and evaluate information and apply criteria to make judgements. Excellent ICT skills, which must include Excel, with an ability to use these for analytical purposes. Expertise in data visualisation, ideally with a good working knowledge of PowerBI Good interpersonal skills including an ability to work collaboratively and effectively within the team, across departments and schools. Good communications skills, both verbal and written and an ability to translate complex developments into accessible language. Ability to take ownership for supporting and delivering improvements in data quality Strong performance management skills to contribute positively to corporate and departmental performance monitoring requirements. Ability to work collaboratively across divisional / departmental / partnership projects and teams. Ability to comply with corporate equal opportunities and health and safety policies / procedures and ensure that the authority’s aims regarding customer awareness are achieved. To develop and maintain links with other council officers and external agencies in order to link the departments data with other datasets including those of partners. Experience Experience of successful collection, analysis, utilisation of data and the production of a range of statistical reports from children’s social care, youth justice and / or education systems

Warehouse operative - Driving Licence essential MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. MAIN DUTIES/RESPONSIBILITIES : * Dealing with trade counter customer * Picking and packing. * Working within service level criteria. * Daily branch proposal and continuous stock taking. * Day-to-day administration. * Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. * Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. * Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED * To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter. Must be willing to learn and be open to taking on a forklift course which will then get you a forklift license and taking on a new skill must be able to work short notice over time paid at time and a half £19.50ph once the succesfull canidate completes 12 week trail wage will increase £3600 London living wage

MB827: Roofing Estimator Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities. Overview: First Military Recruitment are currently seeking a Roofing Estimator on behalf of one of our fantastic clients who require someone to be located near their Head Office in Wimbledon. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Visiting and surveying all prospective sites, taking photographs, preparing a plan of the roof and taking accurate measurements. Take account of all technical and logistical issues and requirements. Speaking to clients where appropriate and accurately recording their specific requirements. Taking core samples or removing slates and tiles to establish the roof build up and structure of the roof and taking photographic records. Seeking out opportunities and looking for opportunities to improve your conversion rate and the profitability of the company. Taking off quantities from your records and preparing costs. Discussing the projects you are working on with your manager and other colleagues to maximise collective experience and knowledge and agree the best way to proceed with the proposal and by so doing improve your conversion rates and the opportunity to increase profits. Preparing proposals by writing reports and specifications based on your findings and supported with photographic evidence. Finalising and submitting completed tenders and proposals on time. From time to time, preparing reports and budget prices and giving advice to Clients on how to overcome problems they may have on their building/s. Taking every opportunity to develop closer and better relationships with clients and potential clients. Pricing additional works and variations on live contracts. Carrying out your work to a high standard, taking care in preparing tenders to ensure that profit margins and prices are achieved in line with the company’s objectives. Managing your workload to ensure that deadlines and tender/quotation return deadlines are achieved and ensuring that priority is given to the best enquiries. Keeping clear and accurate records at all stages of the pricing process, saving files as and where appropriate and in accordance with the company’s procedures. Updating the company’s database with details of any interaction you have with clients or potential clients so that there is an accurate and up to date record for use by other staff. Ensuring that all quotations and tenders are followed up in a timely and appropriate manner and records of the outcome of all such activity is kept and this intelligence is discussed and passed on to the Partner responsible for sales and marketing to aid in top level decision making. Ensuring that all customer communications are of the highest and most professional standard, are clear and easy to ready, satisfy the needs of the client, sell the benefits of employing for the business, are consistent in portraying and relating the company’s vision, sales message, values and corporate identity. When you receive an order, arrange a project launch meeting and prepare the file and documents and brief the contracts department on how the project has been priced and the opportunities you have seen. Make yourself available throughout the project to answer queries from the contracts team. Always acting in the best interest of the business Skills and Qualifications: Robust experience in pitched and flat roof refurbishment/replacement. Experience and contacts within the industry. Presentable appearance with strong verbal and written interpersonal and communication skills. A proven record of accomplishment in an Estimating role. An understanding of the legal and commercial elements of construction. Ability to work within a team, as well as independently. To maintain a professional manner when on-site or in an office environment. Ambitious, target driven, commercial and seeking a long-term role. MB827: Roofing Estimator Location: Wimbledon with regular local travelling Salary: £40,000 - £55,000 + Car Allowance Working Hours: Monday to Friday Benefits: Generous holiday allowance, Matched contribution pension scheme, Excellent career development opportunities

An exciting new Revenue Protection Officer at DX! * This is a Nightshift vacancy* All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations. Key responsibilities The role has the exclusive task of check weighing and cubing suspect freight. Research the Customer base at defined locations to find out why they are not declaring their goods correctly. Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible. Update products and gain the correct rate financially and correct weight legally. Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights. Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements. Educate the workforce to actively look for new customers and opportunities to raise revenue Spot check customers' freight based on trends of incorrect declaration. Ensure 'checking' equipment/ technology is maintained and in use. Escalate to Depot Management team any concerns Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Payroll & HR Integration Specialist (starting at 12-Month Contract) Location: Leatherhead, UK Company: Zoetis Reports to: Human Resources Business Partner (HRBP) - Market Working Pattern: Hybrid (Flexible in-office and remote arrangements) About Zoetis Zoetis is a global leader in animal health, dedicated to supporting the health and well-being of animals worldwide. With a commitment to innovation, sustainability, and improving animal care, Zoetis develops vaccines, medicines, and diagnostic products that help veterinarians and livestock producers deliver optimal outcomes. Joining Zoetis means contributing to a purpose-driven organisation where science, collaboration, and integrity come together to make a difference in animals' lives. About the Role We are seeking an experienced and highly motivated Senior Payroll & HR Integration Specialist to join our Human Resources team on an initial 12-month contract, starting immediately. This role offers a unique opportunity to support a recent acquisition and drive integration activities across Payroll and wider HR operations. You will have full accountability for UK payroll operations, working closely with a global payroll provider to ensure accurate, compliant, and timely payroll processing. Alongside payroll, you will contribute to HR functions including benefits administration, employee lifecycle support, recruitment, HR advisory, and reporting. This is a hands-on, individual contributor role within an agile HR team, offering exposure to multiple projects, systems, and stakeholders. You will help ensure consistent HR policy application, maintain compliance with UK legislation, and support continuous improvement of HR and payroll processes. Key Responsibilities 1. Payroll Integration & Transformation Support payroll and HR integration activities following a recent acquisition Harmonise payroll systems, processes, and data across entities Align HR policies, procedures, and employee data to ensure organisational consistency Collaborate with Finance, HR teams, and external payroll providers to ensure seamless payroll delivery Identify and resolve discrepancies, integration challenges, and process gaps Support compliance with UK employment law, tax regulations, and internal policies Participate in payroll and HR system testing, validation, and reporting Provide guidance to stakeholders throughout the integration lifecycle Contribute to continuous improvement of payroll and HR operations 2. Payroll Administration Manage end-to-end payroll processes, including pre- and post-payroll activities Coordinate with external payroll vendors to ensure accurate, timely, and compliant payroll Maintain payroll inputs, reconciliations, and reporting Prepare payroll records for audits, finance, and management review Ensure timely submission of statutory requirements, including PAYE Support year-end payroll processes and reporting obligations Identify process improvements to harmonise payroll practices 3. Benefits Administration Manage payroll-related benefit deductions and tax implications Oversee reconciliations, payments, and reporting for benefits and pensions Administer pensions, company car fleet, allowances, and annual share option plans Coordinate benefit plan administration, enrolments, and reporting Liaise with external providers to ensure accuracy and compliance 4. Workforce Administration & HR Operations Maintain employee data within Workday (HRIS) accurately Manage HR transactions: onboarding, hiring, transfers, promotions, and exits Ensure proper documentation and archiving of employee records Track holidays, sick leave, and absence data accurately Oversee contingent worker population and ensure Workday data accuracy Support Works Council processes and HR governance Contribute to HR system optimisation and knowledge management 5. Recruitment & Onboarding Support Assist HRBP and hiring managers with recruitment activities Manage job postings, offers, contracts, and background checks Support onboarding of new hires and internal/international transfers Ensure compliance with DE&I principles and UK regulations 6. Employee & Manager Support Act as point of contact for HR and payroll queries Resolve employee and manager inquiries efficiently, escalating complex issues as needed Ensure timely, high-quality resolution and maintain empathy in communications Contribute to knowledge management and continuous improvement initiatives 7. Additional Responsibilities Support HR governance, compliance, and change programmes Assist with employee engagement, cultural initiatives, and special projects Take ownership of HR and payroll initiatives within the team Education & Experience Bachelor's degree in Human Resources or related field (preferred) Proven experience managing payroll operations end-to-end (essential) Experience in a multinational or global organisation (preferred) Strong knowledge of HR processes, UK employment law, and payroll legislation Experience in talent management, recruitment, compensation & benefits, and HR data administration Pharmaceutical or animal health industry experience advantageous Experience managing HR or payroll-related projects strongly preferred Skills & Competencies Excellent interpersonal and stakeholder management skills Strong communication in multicultural, international environments High confidentiality, professionalism, and ethical standards Analytical, detail-oriented, and problem-solving mindset Ability to prioritise workload and meet tight deadlines Proactive, self-motivated, and results-driven Strong business acumen and customer service mindset Independent worker with initiative in a fast-paced environment Experience with HR systems (Workday preferred) Proficiency in Microsoft Office Why Join Zoetis? This is a unique opportunity to work in a fast-paced, transformational environment, supporting integration projects while gaining exposure across HR and payroll operations. Zoetis offers a collaborative, purpose-driven culture, hybrid working flexibility, and the chance to contribute to meaningful work that improves the health and well-being of animals worldwide. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Global Job Applicant Privacy Notice TPBN1_UKTJ

Aftersales Manager Wimbledon (Commutable from: South West London, Mitcham, Sutton, Richmond, Twickenham, Croydon, Brixton, Epsom) £50,000 + (£75,000 OTE) + Bonus + Training + Benefits + Company Car Do you have Sales experience from an Automotive / Car background looking to join a globally-renowned company who will offer you unmatched company benefits alongside a clear progression ladder? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through generous bonuses and a company car scheme. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional After Sales Manager. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post sales support care. This role would suit an After Sales professional looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Aftersales support, management of clients. Monday - Friday (7.30am - 5pm) The candidate: Sales experience (professional, executive, supervisor, manager). Car, Automotive, Vehicle, Dealership background. Ideally located to Wimbeldon. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Kingston-Upon-Thames • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £34,720 - £39,310 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • HPWJ Water Ticket • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, permanent £30,000 - £32,000 oer annum We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM