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Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We’re looking for a Business Account Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role As a Business Account Manager, you’ll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You’ll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You’ll be responsible for setting clear account strategies aligned to KP Snacks’ wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you’ll ensure plans are executed brilliantly in market. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * Annual car allowance of £6,000 * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance * Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth * Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks’ strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches * Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies * Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives * Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: * Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth * A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment * Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability * Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning * Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis #LI-SC1 #LI-Hybrid

Senior Commercial Account Manager Own the relationship. Drive the performance. Shape the strategy. We're looking for a commercially sharp, strategically minded Senior Commercial Account Manager to take ownership of a high-value customer account and become the trusted face of GateGroup. What you'll own: You're the key point person for everything related to your account. You'll proactively manage the governance of the relationship – leading monthly, quarterly, and annual business reviews with sharp presentations that showcase operational performance, strategic developments, and commercial insights. You'll be the bridge between what the customer needs and what the business delivers, navigating internal stakeholders across operations, finance, procurement, culinary, and compliance to make it happen. Your day-to-day will include: • Managing customer profitability by working closely with finance and operations planning & control, • Ensuring menus and services are correctly costed, priced, and approved – including CPI, material, and labour adjustments, • Leading customer contract renewals alongside the Commercial Director and executive team, • Validating customer invoices, forecasts, and billing systems to eliminate errors and protect revenue, • Managing customer audits with operations and compliance teams, • Presenting menu changes, pricing submissions, and strategic initiatives to the customer, • Driving continuous improvement and innovation – challenging the status quo for the benefit of both customer and business, • Proactively engaging with operational unit managers to activate business change and resolve service delivery issues What we're looking for: • Proven account management or customer service experience in catering, hospitality, or aviation., • Commercial acumen with a solid understanding of P&L management and contract profitability., • Sales and business development experience – you know how to grow relationships and spot opportunities., • Strong presentation and leadership skills – you're confident leading senior-level meetings., • Excellent IT skills across Excel, Word, and PowerPoint., • Degree level education or equivalent experience., • Someone who thrives under pressure, travels comfortably (50% UK&I travel), and enjoys being in the thick of it., • A problem-solver who uses data, engages stakeholders, and gets things done. Why this role matters: You'll have genuine ownership over a strategically important account, working directly with the Commercial Director and executive team. You'll influence how we deliver for our customers, drive innovation, and ensure GateGroup remains the partner of choice in a competitive market. This is a role for someone who wants visibility, responsibility, and the chance to make a real commercial impact. Our values: We treat each other with respect and act with integrity. We communicate, problem-solve as a team, and deliver excellence. We have passion for our work, take accountability for our actions, and do what we say we'll do. We care about our colleagues and always look for ways to make someone's day better. Ready to take ownership of a high-profile account and drive commercial success?

Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our North London Division is looking to recruit a Sales Advisor to join the Division’s Sales team. The development we are recruiting for is located in Regent's Gate, Virginia Water, Surrey, GU25 4JA. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principal accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellway’s in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English – Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received

Technical Manager Salary: £70,000 Reports to: Senior Management Team Department: Technical Job Type: Full-time 1. Job Purpose The Technical Manager is responsible for overseeing all food safety, quality, and regulatory compliance within the manufacturing site. The role ensures that all products, processes, and systems meet legal, customer, and internal standards. The post-holder will lead the technical function, maintain certification standards, and support continuous improvement across operations. 2. Key Responsibilities 2.1 Food Safety and Quality Assurance Ensure all operational processes are controlled and aligned with food safety and quality requirements. Maintain compliance with site Food Safety and Quality Management Systems. Lead investigations into quality issues and implement corrective and preventative actions.2.2 Systems and Documentation Maintain, update, and control all technical documentation, including procedures, production records, and quality management system documents. Ensure documentation meets audit, customer, and legal requirements.2.3 Regulatory and Customer Compliance Ensure full compliance with all relevant legislation, codes of practice, and customer standards. Conduct internal audits and support external audits, including certification audits (e.g., BRC). Vet ingredients, processes, and finished products to ensure compliance with current and emerging regulations.2.4 Supplier, Customer and Stakeholder Management Liaise with suppliers regarding specifications, raw materials, and audits. Work with customers and regulatory bodies on technical matters, queries, and site visits. Support effective cross-functional communication across production, operations, and commercial teams.2.5 Continuous Improvement Drive continuous improvement across technical and quality processes. Identify and implement improvements to factory systems, quality standards, and operational controls. Monitor site performance using KPIs and provide recommendations for improvement.2.6 High-Care Management Oversee technical standards within high-care production areas (e.g., soups, sauces, dressings). Ensure hygiene, segregation, and process controls are maintained to high-care requirements.3. Person Specification 3.1 Qualifications Degree in Food Science, Food Technology, or a related subject, or equivalent technical/QA experience. HACCP Level 4. Food Safety Level 4.3.2 Experience Proven experience in a technical or quality leadership role within food manufacturing. Experience with BRC accreditation processes (preferred). Experience working in high-care environments (preferred).3.3 Skills & Competencies Strong leadership and communication skills. Excellent attention to detail and ability to manage complex systems. Ability to interpret and apply food legislation and industry standards. Strong problem-solving and decision-making skills. Ability to work collaboratively across departments.4. Working Relationships Internal: Production, Operations, NPD, Supply Chain, Senior Management Team. External: Suppliers, customers, auditors, and regulatory bodies.5. Additional Information Full-time, permanent position. Expected to be present during audits and key operational activities

Bekynton is the central catering facility in Eton College and we predominantly cater for breakfast, lunch and supper for all the boys of 12 out of the 25 boarding houses. Bekynton currently serves around 15,000 meals per week over 37 weeks per year, equalling 555,000 meals per annum-and growing! Bekynton also prepares and delivers 32,000 packed meals for sports events around the campus, 9,500 hot and cold sports teas each year and has currently catered in 64 differing venues around Eton. Many community events are catered for with relish – like the provision of catering for House Events, Eton Action Fair and many other events where entertaining is required. As Hospitality & Events Manager you are to pro-actively lead the Eton College Hospitality team, driving high standards and excellent customer feedback. This is “hands on role” helping to ensure that the services provided are to the standard required by Eton College. Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. BenefitsEton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses. Main Duties Manage and organise the delivery of all non-core catering from Bekynton but across the whole site, to include those events associated with sports fixtures (internal and external); Ensure we achieve high level of standards in all areas of work; Organise staff rotas allocating duties in accordance to the needs of the business for the hospitality team; Ensure uniform and appearance of yourself and your team meet company specifications at all times; Adhere to all current Food Safety and Health and Safety across all aspects of the business, especially allergens management and promote a safe and hygienic environment; Organise your team to ensure all tasks are completed to specification and within set targets providing support and assistance where required; Ensure all preparation for functions is completed well ahead of any event; Liaise with clients pre and post event; Undertake staff briefings prior to every function; Induct new and casual staff; Undertake all necessary administration - e-mail answering, calendar entries, function sheets, costings, stock-taking; Ensure all areas that we are required to operate in are clean and tidy before clients enter and left clean and tidy after the event; Comply with COSHH regulations using chemicals safely and effectively; Develop effective partnership with duty managers and colleagues including daily communications and to provide reciprocal support; Promote a good company image to customers and guests by using positive customer service practices and to promote a friendly working relationship with colleagues; Develop and motivate your team to ensure unit standards are maintained; Receive any training as and when required in order to maintain and develop standards; Attend to any reasonable request by management; Assist as required in Bekynton with our core catering commitment; Report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible; Support the duty manager to evacuate the unit, in accordance to fire regulations and procedures; Attend meetings and courses and training days as required. Covering from during holidays, sickness and any other absences; Assist with Summer Schools as directed; Undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities; All employees of Eton College are also expected to: Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’; Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood. Understand and comply with procedures and legislation relating to confidentiality; Display a commitment to and promotion of equality, diversity and inclusion. Working Pattern Your working hours will be 42.5 hours per week. You will be working 5 days a week (including evenings and weekends). You will be working 46 weeks per year (34 weeks term time, 6 weeks summer schools and 6 weeks paid annual leave (You will be paid over 12 months). The Ideal CandidateTo be successful in this role, the incumbent should have: Previous management experience within a hospitality or similar environment; Customer service experience; A relevant catering qualification would be desirable (NVQ Level 2); A clear understanding of Health and Safety legislation; A clear understanding of Food Hygiene legislation; Good working knowledge of Microsoft Word, Outlook and Excel; The ability to lead and motivate a team; The ability to communicate effectively with customers, clients and staff; A calm, professional manner with strong communication and interpersonal skills; A passion for delivering high standards in food, service, and customer care. The ability to manage food allergens in accordance with the school’s processes and procedures. You may also enjoy this role if you: Have a flexible approach to work and a ‘can do’ attitude; Have the ability to work well under pressure in a fast-passed environment; Enjoy working as part of a team and you are happy to get stuck in and support your colleagues; Ability to come up with creative solutions to problems.About The CollegeWe are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background. If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us on so we can make adjustments accordingly. DISCLOSURE CHECKS Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College

My client are looking for an Estimator to join the team in Taplow This standout group of body shops that have been repairing accident damaged cars for customers since 2000. With continuous investment in the latest technology and training, alongside standing as employer or choice in the area, they are able to deliver exceptional repair quality for customers. YOU WILL Produce accurate estimates for insurer and private customers • Maximise customer awareness of all available Body Shop and Retailer services • Ensure highest level of customer care and satisfaction at all times • Maintain excellent standards of departmental administration • Help the company to achieve industry-leading standards of process efficiency Objective: Produce accurate estimates for insurer and private customers • Preparation of detailed estimate in accordance with company and insurance company procedures using systems provided • Assess the most cost effective and profitable repair method • Utilise Thatcham escribe and manufacturer repair metholigy to determine repair methods • Distribut repair metholage with job card to productive employees in line with PAS125 • Review estimate after vehicle strip down to insure estimate accuracy and profitability • Ensure written authority is received and management system is updated to reflect the correct authority and ready to be invoiced on completion of repair • Customer private work must also have written authority with agreed cost • Initiate job documentation and maintain customer records and follow-up systems • Maintain effective liaison with parts, workshop and reception • Follow correct procedure when issuing loan cars to customers, ensuring all paperwork is completed correctly and copies of customer’s driving licence are obtained (when applicable) • Accurately maintain departmental systems • Ensure compliance to all health and safety / environmental / company policies • Undertake other tasks and responsibilities as requested by Bodyshop Manager EXCELLENT Benefits and salary upto 50k

We care about your career and are known for having the absolute best people in the industry. When you join us as a Night Chef you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get As a Night Chef De Partie at Coworth Park, here are just some of the great benefits you will receive: Fantastic Employee bonus scheme and Excellent Service charge Complimentary stays including breakfast across the Dorchester Collection Hotels 50% F&B discount at selected bars and restaurants within the Dorchester Collection Vibrant Social events that bring employees together including Summer party and Winter ball Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others. £1000 bonus when you recommend a friend Access to immediate well being advice, because We Care about our employees What you'll do You'll love what you do and take pride in delighting our guests: You will be responsible for daily food preparations during your shift, creating delectable dishes which will be served to our guests may it be in our Food & Beverage outlets or in-room dining. This will include overseeing the night kitchen operations; participating in menu planning as well as being responsible for maintaining budgeted food and recipe costs; as well as training and developing other kitchen team members, all to ensure our guests receives nothing but the best experience. Sometimes our guests have special requests involving dietary requirements, off-menu requests and even special occasions. Most of these requests are fulfilled by our Night Chef. The items shared are the essence of a day in the life of a Night Chef, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Night Chef you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language. TPBN1_UKCT

Senior Legal Operations Manager - Probate Contract: Full-time, Permanent Location: Maidenhead (Hybrid - 3 days on-site, 2 days from home) Salary: Up to £80,000 per annum depending on experience About us: All of us will deal with death at some point in our lives. It's a fundamental part of being human - yet the legal services that should support people at that moment, particularly probate, have changed very little in decades. Too often, families experience unnecessary delay, complexity and confusion at a time when clarity and care matter most. Dignity Legal Services is being built to change that. We are a new legal services business within the Dignity Group, created to fundamentally improve how probate services are delivered at scale. Dignity is the UK's leading provider of end-of-life services, helping more than 70,000 families arrange a funeral every year. Probate is at the heart of the group's strategy in 2026. We are building Dignity Legal Services from the ground up, powered by Farewill's market-leading probate technology and expertise. This gives us the rare opportunity to combine the backing, customer reach and stability of a large established group with the pace, ambition and product-led mindset of a start-up. The impact potential is significant. By rebuilding how probate works, we have the chance to make a meaningful difference to thousands of families every year - delivering a service that is faster, clearer and more human, at scale. The role: We're looking for a highly driven, operationally focused leader to take ownership of how our probate service is delivered as we scale rapidly over the next 12-24 months. As Senior Legal Operations Manager, you'll be responsible for designing and running a clear, scalable probate operating model. You'll lead and grow a team of probate case managers, bring consistency and structure to delivery, and work closely with legal, product and technology teams to modernise how probate is delivered - including exploring how automation and AI can reduce time to complete probate. Probate is a complex and often daunting process for customers. This role plays a critical part in making it simpler, faster and more transparent, while maintaining strong quality and regulatory standards as volumes grow. Key responsibilities: Design and implement a single, scalable operating model for probate delivery. Lead, manage and develop a growing team of probate case managers. Reduce time to complete probate while maintaining high quality and compliance standards. Define, embed and continuously improve clear processes, workflows and service standards. Establish QA frameworks and performance metrics across the probate journey. Use data to identify bottlenecks and drive operational improvements. Work closely with Product and Technology teams to implement tooling, automation and AI-led improvements. Recruit, onboard and develop high-performing team members. Provide clear operational reporting and recommendations to senior leadership. What we are looking for: Proven experience designing and running operational processes in a regulated or professional services environment. Strong people leadership experience, including managing and scaling teams. High level of technical and data literacy, with a genuine interest in automation and AI. A delivery-focused mindset with a bias towards action and continuous improvement. Comfortable challenging existing ways of working and driving change at pace. Experience in legal services or probate is beneficial but not essential - mindset and capability matter more than tenure. What We Offer: Annual salary of up to £80,000 depending on experience. 25 Days Holiday + Bank Holidays. BUPA Healthcare (Self). X2 Life Assurance. Pension Scheme. Hybrid flexible working (3 days in our Maidenhead office). Significant scope for growth and responsibility as the business scales. What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. FCA Regulation Statement: Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement: Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. TPBN1_UKTJ

BMS Servicing Engineer Service & Commissioning Engineer – Reporting to a Technical Manager Location – Slough Job Description In this role you will be responsible for carrying out planned preventative maintenance, commissioning of small works and reactive call outs on various BMS systems. You will be expected to work well as part of a team but also work efficiently on your own as required. You may be responsible for supervising junior engineers, ensuring they work effectively and safely whilst on site. You will be part of the service/small works commissioning team therefore the sharing of technical knowledge with other engineers is encouraged whilst obtaining support from the team when necessary. Duties of the role • Responsible for making backups of software and strategy files as required for all sites visited under a service agreement, • Update the server on a regular basis with backup, • Responsible for taking electrical LAN maps of site architecture (if applicable) for all sites visited under a service, • Responsible for designing and implementing PPM planners for all sites visited under a service agreement, • Responsible for the care and maintenance of all controls equipment as per company policy, for all sites visited under a service agreement, • Responsible for attending callouts and breakdowns as and when required, according to company SLA’s, • Provide daily updates to line manager, • Complete site reports for each visit performed, detailing work carried out and recommendations, • Responsible for building and maintaining strong client relations, • Carry out conditional site surveys as required and produce fully detailed reports complete with recommendations, • Responsible for commissioning various DDC control systems (Trend, Cylon, Siemens and Tridium) * completing wiring and commissioning schedules, updating control panel drawings and the description of operation in the commissioning file (*Additional systems training will be provided where necessary), • Responsible for day-to-day management of sub-contractors, • Enforce H&S interests of company on a day-to-day basis for all employees and sub-contractors, • Create and enforce method statements and risk assessments and update when necessary, • When carrying out small works, always maintain an office-based projects folder backed up onto the office server in accordance with the company ISO procedures, • When carrying out small works, ensure the project meets the clients/consultant’s design specification in relation to BMS controls installation, design, and implementation, • Ensure all projects meet the Programme of Works and report back to the relevant manager where contractual, design or resource issues occur, • Responsible for correct controls equipment procurement related to each project, • Responsible for creating software, wiring & commissioning schedules and O&M documentation complete with description of operation, • Ensure that all work is carried out within the project method statement and risk assessment as well as the companies and client’s health and safety policy. Any required deviation from these policies is to be reported back to your manager or H&S representative, • Responsible for diligent demonstration and handover to client on smaller projects, • Complete weekly time sheets and adhere to all company ISO procedures, • Commercial Awareness/Technical Knowledge, Superb communication & organisational skills, Good attention to detail, • Exceptionable time management, Self-motivated, responsible, and accountable, • Customer Service Skills – ability to communicate effectively both verbally and in writing, • Use of Excel, Word & Outlook, and in-house Service Management database & Financial systems, • Experienced with at least one of the following systems: Trend, Tridium, Schneider, Siemens, ALC and Knowledge of Niagara based systems, • Ability to correctly interpret and alter existing control strategy in BMS systems, • Knowledgeable with HVAC systems and Electrically Competent

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. * Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system.Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress.Adapt communication and working practices to meet the needs of diverse clients and residents. * Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. * Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. * Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. * Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. * Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment.Highly IT literate with good working knowledge of MS Office and job management systems. * Understanding of occupied refurbishment and resident engagement processes.Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times.Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude.Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Opportunities to learn systems management, compliance, and business operations. * Friendly and supportive working environment. * Clear career progression within the company

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. We are working in exclusive partnership with an elderly care provider who is seeking to appoint a Regional Customer Relations Manager across the East Midlands. This is an excellent

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, c

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. Dual Site Customer Relations Manager. Experience in sales, customer service, or family liaison roles; care sector experience is advantageous.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care

Children's Services Customer Relations Manager. We have a fantastic opportunity for a Customer Relations Manager to join our Children’s Services Team at Wokingham Borough Council on a full‑time, permanent basis. As the Customer Relations Manager you will be the champion for how our services enga

A leading consumer finance company in Greater London is seeking a Customer Account Manager to help customers through the loan process. This role demands excellent communication skills and a commitment to customer service.

A leading healthcare platform is looking for a Customer Care Knowledge Manager to oversee knowledge and AI systems enhancing the customer care experience. Strong analytical skills and prior experience in customer care and AI functionalities are vital for success.

This role is focused on managing existing customer accounts, fostering relationships, and providing excellent customer care without the stress of sales targets. A well-established global freight forwarding organisation is seeking an Account Manager to join their Southampton team. The ideal candidate

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. At Avery Healthcare, we are all about supporting the people who care for our residents. We're now looking for a warm, enthusiastic, and

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your love

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. At Avery Healthcare, we are all about supporting the people who care for our residents. We're now looking for a warm, enthusiastic, and

As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. If you'd like to use your atte

We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. Customer Service Assistant (Games Host). Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. Care Assistant - Care Home - Wouldham. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and follo

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an. To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers. Medicash Health Care Cash Back Scheme.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. At Avery Healthcare, we are all about supporting the people who care for our residents. And as part of our close-knit team, you'll exper

We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Proactive development of links with local statutory and voluntary organisations to provide a range of e

Veterinary Care Assistant - Friern Barnet. We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join us at Friern Barnet Vets for Pets!. In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts

They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Customer-focused, reliable and flexible. Over 1,100 internal courses available, funding for qualifications and appren

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

We own and run 7 nursing homes across east central Scotland with strong care inspection grades and good staffing levels, making it the perfect place to develop your career whilst building positive relationships with our residents and delivering a higher standard of care in our purposely designed nur

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threa

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taki

At YMCA DownsLink Group, .We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for c

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taki

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

They are seeking compassionate, resilient Senior Residential Childcare Support Workers to provide steady, nurturing care to the young people they support, while also guiding and supporting the wider team. Monthly recognition awards, celebrating exceptional commitment, care and therapeutic practice.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.