Customer care manager jobs in NortholtCreate job alerts

Description\n \n\n Welcome to the heart of Kido, where passion, ambition, and people are at the core of everything we do! As the Deputy Nursery Manager, you'll be more than just a leader; you'll be an ambassador for our values, and a gatekeeper for our vibrant culture. \n \n Kido are looking for a Deputy Nursery Manager to join the team at Kido Isleworth, 30A The Grove, Isleworth, Hounslow, TW7 4JU\n\n\n \n The Deputy Nursery Manager role offers a salary range of £33,000 to £39,000 (plus discretionary bonus), and is a full time, 40 hours per week position. Take the chance to build a remarkable career in a fast-growing international company - who champion career growth like no other! Includes Bonus Scheme\n\n \nBenefits\n \n\n By joining Kido you will get:\n\n\n • 20 days annual leave, plus bank holidays rising to 25 days after 5 years service\n, • Your birthday off\n, • 100% Free Childcare (Subject to availability, T&Cs apply)\n, • Up to £1000 refer a friend bonus\n, • Free Staff Lunches\n, • Annual performance-related pay increases\n, • Brilliant career progression opportunities \n, • Company awards and celebrations\n, • Access to a healthcare cash plan\n, • Early access to pay through the Hastee app\n, • Perkbox discounts and savings on thousands of retailers\n, • Cycle to work scheme\n, • Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub\n\n\n \n \n\n \nWhat We Are Looking For\n \n\n For the Deputy Nursery Manager role, it is essential that you hold a relevant childcare qualification, Level 3 minimum and have experience working within management in Early Years. Level 2 qualifications in Maths and English including functional skills are also a must if you obtained a Level 3 qualification after 2014.\n\n\n \n\n\n \n\n \nWhat you'll be doing!\n \n\n By joining Kido you will get:\n\n\n • Lead nursery operations by ensuring the smooth day-to-day running of the setting and maintaining high standards of care, education, and compliance. \n, • Manage and develop staff through supervision, appraisals, coaching, training, induction, and professional development opportunities. \n, • Act as the Designated Safeguarding Lead (DSL), overseeing safeguarding practices, referrals, staff training, and child protection procedures. \n, • Maintain health and safety compliance, including risk assessments, fire drills, medication administration, security, and adherence to Health & Safety and COSHH regulations. \n, • Build strong relationships with families, working in partnership with parents to support children's individual needs and provide exceptional customer service. \n, • Ensure EYFS and Ofsted compliance by implementing policies, maintaining accurate records, monitoring quality, and leading inspection readiness. \n, • Drive high-quality teaching and learning by supporting curriculum delivery, monitoring observations and learning journeys, and promoting best practice in early years education. \n, • Oversee staffing and resource management, ensuring appropriate ratios, effective delegation, accurate record-keeping, and efficient use of resources. \n, • Support nursery growth and occupancy through parent tours, events, collaboration with admissions teams, and maintaining excellent parent experiences. \n, • Promote a positive, inclusive culture by leading by example, encouraging teamwork, championing equality and diversity, and supporting continuous improvement across the nursery.\n\n\n What’s next? \n \n\n\n If you’re ready to seize the opportunity to join the Kido team and build a future of possibilities for the children at our Kido nursery, apply today and we’ll be in touch. You can expect an initial phone call with our recruitment team who will take you through the next stages.\n \n \n\n\n If you have any questions, don’t hesitate to reach out to us via careers@kido.school\n \n \n\n\n Find out more about each of our nurseries by visiting https://kidoschools.com/uk/\n\n\n \n Safer Recruitment \n \n\n\n All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website or see .\n \n \n\n\n Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.\n \n \n\n\n *If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website.\n \n Unlock – phone 01634 247350 text 07824 113848\n\n\n \n *Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy (available upon request) and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care, successful candidates are expected to undergo pre-employment checks including an enhanced DBS and barred lists check.\n \n \n #INDPSJ\n\n \nAbout Kido\n\n We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.\n

Employer Relations Advisor - Onsite - Wembley - Monday to Friday- Our client, based in Wembley is recruiting for a permanent employee to be welcomed into their team ER Advisor is a pivotal role in our People and Culture team where you will play a key role in providing support and administration to managers on P&C related matters across the business along with supporting the People and Culture Generalist and People and Culture Manager. To provide guidance, support, and coordination in the consistent and effective application of HR policies, procedures and practices of the People and Culture department in line with employment legislation and British Security standards (BS7858). Managing sensitive and confidential matters and protecting the security of information, data and files. Duties and Responsibilities Lead on any ER related correspondence Lead on Transfer of Undertakings (TUPE) process for all sites Support with note taking at ER meetings for example, investigations, probations, disciplinary, grievance meetings, etc. Processing and ordering uniform allowance requests Dealing and processing employee portal queries Responding and supporting to queries within the People and Culture mailbox Making sure all employee change of details are processed Administering the leaver process for all employees SIA chasing and updates – ensuring all individuals renew their SIA licences in a timely manner Supporting and processing all types of family leave (maternity, paternity, adoption) Following and administering the absence process Supporting the Long-Term Sick employees through welfare calls and Occupational Health referrals Ensuring all Return to Works meetings are completed and filed correctly Maintaining electronic filing system for company personnel files Monitor and action employee’s visa/work permits on a regular basis using the applicable HR tracker Carry out Home Office checks where applicable Arranging DBS (CRB) checks as and when required by Clients Support the department with any Audits (ACS, ISO, NSI) Sending reminders and following up with all interim and full-term probation reviews Support with the Advice & Counselling process Support with maintaining all Training ensuring this is administered through iHASCO portal, First Aid courses are booked, and everything is tracked correctly Administer the SIA reimbursement process Ensure all employees hold an ID card, and reissuing expired cards Process all loans/advance requests, ensuring the correct approvals are sought before processing Administering eye care vouchers for DSE users Processing CVF’s (pay increases) and EVFs (contract variations) Processing and supporting with the SIA watchlist on Fridays Accountable for monthly payroll process for all employees Statistical Information Provide insights and compile relevant ER statistics for monthly Board reports (for example: TUPE, redundancy and restructures, investigation, disciplinary, appeals, grievances, client removals, absence, etc) Maintaining statistical information including accuracy of information On-boarding/ Recruitment/ Audits Support the People and Culture Assistant and People and Culture Manager with security screening and recruitment as and when required Understand the BS7858 standard and screen in line with this Customer Relations create and maintain a sound working relationship with colleagues, the management/operations team and across the Company as a whole Liaising with other departments and with Company clients as and when needed Ensure adherence to the Company’s HR policies and procedures and providing guidance where necessary Experience/Knowledge Previous ER experience * intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our service in Hillingdon. Core Duties & Responsibilities as Care Coordinator: Primary role is to Roster and Template care calls using an electronic system Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota Put in place measure to comply with CQC regulations and work to achieve the best care standards possible As a Care Coordinator, you will be offered the following: Salary £26,500 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Care Coordinator to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience with Rostering care calls on an electronic system Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving License and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role

Technical Manager £75000 per annum Responsibilities: Lead, develop and coach the technical team to perform their roles effectively and maintain current technical knowledge of changes, challenges, risks, and business issues. To lead and fully understand the site HACCP and be involved in the evaluation of risk and defining controls, prior to the introduction of a new process, product, or raw material. To ensure that the requirements of HACCP are implemented, maintained, and achieved. Leads the business with management of technical audits, hosting audits as appropriate. Manages response & close out of non-conformance reports from audits as required. Work closely with other operational teams to define and maintain a clear plan for developing and continuing to improve a food safety and quality culture. Identify and promote technical business improvement practices to deliver legal compliance and competitive advantage whilst driving functional improvements. Strive to exceed customer expectations by maintaining exemplary standards of food safety and quality through the maintenance and continual improvement of robust quality management systems. Be the primary contact for customers, suppliers and third parties in technical and quality issues. Work in partnership with the buying team and develop robust supply chain. Develop strong relationships with the technical representatives of our key customers to build and maintain their confidence in our technical standards. Conduct and evaluate technical projects as part of the continuous improvement programme. Challenge and improve hygiene programmes within the business. Requirements: A minimum of 5 years’ experience in a senior technical position within high care / high-risk Food Manufacturer. Level 4 HACCAP. Effective communication skills and experience of building and maintaining relationships with customers. Strong leadership skills with experience in developing, motivating and leading a team. A keen eye for detail. Working knowledge of Microsoft Office as well as advanced literacy skills. Experience of scale-up and launch of multi component products within a manufacturing environment as well as knowledge of product development, process and commercialisation. Project management, relationship building and communication skills, along with the ability to work as part of a cross-functional team to deliver the project on time. Previous experience working in a fast-paced environment, having good food knowledge and passion as well as being numerate and analytical If this sound like your ideal role and you would like the opportunity to showcase your skills with an employer who will value and reward you, then we want to hear from you today! Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? LLW Employer - Annual pay reviews and increases 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Line management responsibilities for Lifeguards Ensuring staff attend NPLQ CPD’s, whilst ensuring record-keeping, and verification requirements are complied with at the Centre Deliver a comprehensive aquatics programme, inclusive of; swimming timetables and school holiday activities designed to meet the needs of the local communities. Coordination of events and activities like gala’s and holiday camps. Oversee the organisation of the pool timetable. Responsible for the daily, weekly and monthly pool plant operations, tasks and checks. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system. Provide first class customer service to all users of the facility. Supervise and coordinate regular maintenance and cleaning of the facility. Drive and achieve centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels. Track, measure and report on the effectiveness of aquatic programmes, including membership indicators and business plan objectives, in line with Lampton's reporting procedures. Whilst on Duty Managers shifts, responsible for opening and closing of site, overseeing the daily operation and being first point of contact for any queries, H&S incidents or accidents and safeguarding concerns. Experience and Qualifications Required First Aid at Work Qualification National Pool Lifeguard Qualification (NPLQ) Ideally hold or be able to work towards a Pool Plant Operator Qualification RLSS Trainer Assessor required, but full training can be provided Previous experience of managing operations within the leisure sector, with experience of wet side operations Previous supervisory experience The ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Site Manager (Bricklaying Background) - Pinner, Middlesex £60,000 - £70,000 + Package A respected regional house builder is seeking an experienced Site Manager with a strong bricklaying background to join their team on an exciting development in Pinner. Working under an experienced Project Manager, you will take responsibility for the day-to-day management of a 29-unit residential scheme, ensuring the project is delivered safely, on programme, to budget, and to the highest quality standards. The Role Oversee the construction of 29 new homes from superstructure through to completion. Manage subcontractors, trades, and site labour. Maintain exceptional health & safety standards. Drive build quality and ensure NHBC compliance throughout the project. Coordinate site logistics and short-term programming. Conduct inspections and quality checks at key stages. Manage customer care considerations and ensure a smooth handover process. Work closely with the Project Manager and commercial team to achieve programme milestones. About You Previous experience as a Site Manager delivering residential developments for a house builder. Strong trade background in bricklaying with an excellent understanding of traditional build methods. Proven track record of driving quality and programme performance. NHBC standards knowledge. Excellent leadership and communication skills. SMSTS, CSCS and First Aid qualified. Ambitious, hands-on and capable of leading from the front. What's On Offer Salary up to £70,000 depending on experience. Competitive package including car allowance, bonus and benefits. Opportunity to work for a well-established regional developer with a strong pipeline of work. Supportive management structure and genuine career progression opportunities

Local Housing Officer Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour (Umbrella) Job Type: Temp rolling contract (37.5hrs per week)We are seeking a dedicated Local Housing Officer to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management.Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required.To apply for the Local Housing Manager position, please submit your CV for review

Location: Hayes Hours: Part-Time – 20 hours per week Potential: Opportunity to progress to full-time as the business grows Salary -Negotiable About the Role Tezlom Homecare is looking for an experienced and ambitious Care Coordinator to take a leading role in managing and developing our domiciliary care division. This is an exciting opportunity for someone who wants to take ownership of the domiciliary care section, support its growth and development, and work towards becoming the CQC Registered Manager as the service expands. Key Responsibilities Take responsibility for the day-to-day management and coordination of the domiciliary care section Manage and coordinate care packages, clients and care staff Prepare and manage staff rotas and ensure all care calls are appropriately covered Match carers to clients according to their individual needs and requirements Support the recruitment, onboarding and management of care staff Ensure care plans, risk assessments and service user records are accurate and regularly reviewed Maintain high standards of care delivery and customer service Deal with client, family and staff queries professionally and efficiently Support the growth of the domiciliary care business and actively work towards increasing the number of clients and care packages Build relationships with local professionals and identify opportunities for business development Support and prepare for CQC audits and inspections Ensure the domiciliary care service remains compliant with CQC regulations and requirements Monitor compliance, quality assurance and service standards Work closely with senior management to develop and grow the service Work towards becoming the CQC Registered Manager for the domiciliary care service Essential Requirements Minimum of 5 years' experience working within domiciliary care, including significant care coordination experience Experience managing or coordinating a busy domiciliary care service Strong understanding of CQC regulations, compliance and quality standards Previous experience supporting CQC audits and inspections Experience with care planning, risk assessments and staff rotas Proven ability to support business growth and develop care services Strong leadership, organisational and communication skills Ability to work independently and take ownership of responsibilities Ambitious and motivated to progress towards becoming a CQC Registered Manager What We Offer 20 hours per week initially Opportunity to progress to a full-time position as the business grows Opportunity to take ownership of and develop the domiciliary care division Career progression towards becoming the CQC Registered Manager * Supportive management and the opportunity to play a key role in the future growth of Tezlom Homecare If you have the experience, ambition and drive to manage and grow a domiciliary care service and work towards becoming a CQC Registered Manager, we would love to hear from you. Apply today and join Tezlom Homecare in an exciting opportunity to develop and grow our domiciliary care division

Locations: SM, KT, SW, SE, WC, EC, W, TW, NW, N Are you a qualified Dual Fuel Smart Meter Engineer looking for excellent earning potential, structured work and the security of working directly for an established energy supplier? At Utilita, we're growing our award-winning Field Services team. Join one of the UK's fastest-growing energy suppliers and a business that has been recognised as one of the UK's Top 50 Best Workplaces for four consecutive years. What is in it for you? You'll receive a base salary of £38,993, alongside uncapped earning potential and a variety of opportunities to boost your overall earnings, including: On-call payment: Receive £330 for each on-call week, based on an average rota of one week in five. (OTE of £42,293 just with the base salary and conducting mandatory on call requirements) Industry-leading installation bonus: Benefit from an uncapped installation bonus of £25 per meter or £50 per dual installation once you have completed a minimum of four installations in a day, with additional work opportunities available to further enhance your earnings. London weighting: Receive an additional £2,000 annual allowance if you live within the M25. Enhanced overtime: Enhanced overtime rates for Sunday working. Alongside your salary and uncapped earning potential, you will receive 25 days' annual leave plus bank holidays, a healthcare scheme, mental wellbeing support, access to 24/7 GP and counselling services, and a generous pension scheme. You will also receive one paid volunteering day each year and have opportunities to win tickets to events at Utilita-sponsored arenas and football matches. Why work at Utilita? A schedule that supports your work-life balance. We understand that a great Smart Meter Engineer role is not just about salary. It is also about having a structured working day and being able to plan your life accordingly. You will be scheduled an average of 4 jobs per day, with an average travel time to jobs of approximately 35 minutes between appointments. We aim to schedule your work several weeks in advance, giving you greater visibility of your schedule. This helps you plan life outside work while still giving you the opportunity to take on additional work when it suits you. First-class training and support. Your journey will begin at our award-winning training academy in Warrington, where you will receive a comprehensive induction. You will then receive ongoing mentoring to help you strengthen your knowledge, understand our processes and confidently adapt to the Utilita way of working. A team that keeps you connected. We understand that working in the field can sometimes feel isolating, which is why creating a connected and supportive environment is so important to us. Through regular manager check-ins, access to technical experts, collaborative colleague networks and ongoing communication, you'll always have the support you need and someone to turn to throughout your working day. What you will be doing. As a Dual Fuel Smart Meter Engineer, you will represent Utilita in customers' homes, installing smart meters safely and professionally across domestic properties. You will play an important role in delivering our customer-first approach, providing a positive experience while maintaining high standards of safety, quality and service. What we need from you. To be considered for this opportunity, you will need: Smart Metering qualifications, including CCN1 or CMA1 and MET1, or equivalent. At least 12 months experience working as a Dual Fuel Smart Meter Engineer. A valid full UK driving licence. Who are Utilita? Founded in 2003, Utilita Energy was created to challenge the Big Six energy suppliers by offering a fair and flexible service that is good for both the pocket and the planet. As the first supplier to install a Smart Meter back in 2005 and kick-start Britain's smart meter revolution, we continue to invest in smart technology and look for new ways to improve our services through innovation. We are also committed to sustainability, with an ambition to become a Net Zero business by 2030. We believe everyone can make a meaningful impact through small, positive changes. Our values are simple but powerful: Fairness. Smart. Sustainability. Our employees and customers come from all walks of life. We are committed to championing diversity, creating an inclusive culture and providing an environment where you can be your authentic self. Utilita is part of the Luxion group which comprises Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. #LI-TW1

Our client is looking to add an Aerospace Planner to their expanding team. Reporting directly to the Operations Manager Monday to Friday 08.30 - 17.30 -18.00 although flexibility is essential, evening and weekend calls/emails to support drivers but this is shared between operational staff The main goal of the Planner is optimizing asset utilization, load factor and minimizing route cost while keeping customer performance high and stable for own assets. Working as part of a team with close communication between drivers and other team members. Requirements 3 years+ of experience in the field of logistics Knowledge of customs procedures Knowledge of and interest in automated planning systems Extensive knowledge of logistics and planning principles Comprehensive knowledge of driver's hours and transport legislation Basic knowledge of cost price calculations Able to express in English Responsibilities Planning of the movement of aircraft engines, related components and exceptional cargo on a 24/7, 365 bases. Interfacing with blue chip client and business professionals on a daily base. Is responsible for planned on-time performance Is responsible for providing service with a range of specialised vehicles Is responsible for the planned route cost, concerning toil and kilometres within the region. Ensuring the smooth and calm running of a very busy team Takes care of optimizing the load factor while minimizing empty running Takes care of minimizing the planned route cost by optimizing the planned route Active communication with colleagues across the EU, freight planning, customer service, truck planners and fleet service Salary range up to £35K subject to experience. Once trained up will need to be available to be on call on evenings/weekend as a back up for drivers who may have questions or need help as and when needed. * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful. TPBN1_UKTJ

Regional Customer Care Manager. At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. We're looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer

We are currently seeking an After Sales Engineer to join the Omar Group team located in the South West (West of Bournemouth / South of Bristol). Responsible to: Customer Care Manager Hours of Work: 40 hours Place of Work: Due to the nature of the job it will be necessary for you to spend the majority of your time working at our customer’s sites across the country with travel to one of the main sites within the Omar Group when requested. Main Purpose of Job: Visiting customer’s homes and attending to various after sales requirements as directed by the Customer Services Department. • Undertake repairs and modifications to park homes and luxury lodges for the Omar Group, • Act as an ambassador for Omar liaising with park owners and end customers, • Represent the company in a professional and business‑like fashion., • Multi-skilled or trade experience – plumbing, decorating, carpentry, • Willingness to learn additional skills in order to provide a better service to our customers, • A positive and friendly attitude – commitment to delivering excellent customer service, • Self‑starter – ability to manage time and materials to complete jobs efficiently, • Experience in an off‑site role with regular travel away from home is preferred, • Full driving licence, • Must be willing to travel where needed within the UK as this role will involve regular nights away from home. #J-18808-Ljbffr

Omar Group in the South West region is seeking an After Sales Engineer to visit customers' homes and address a range of after-sales requirements under the guidance of the Customer Care Manager. The role requires travelling to customer sites across the country, performing repairs and modifications to

Location: Heathrow Airport, London, UK The Shift Lead is responsible for leading a team to ensure the seamless operation of the department, meeting and exceeding safety, customer service, quality, performance and employee well-being standards. This role involves overseeing daily operations, managing performance, engaging employees, and ensuring optimal resource allocation. • Lead and coordinate resources within the department to meet operational and service commitments., • Oversee the supervisory team to ensure efficient service execution, staffing allocation, and schedule adjustments in line with key performance indicators., • Proactively engage with the team, fostering opportunities for discussion, briefings, and learning., • Collaborate with the Training team to ensure compliance with developmental pathways and mandatory training., • Actively coach and develop shift team members, providing feedback and identifying training opportunities., • Act as an ambassador for customer service, coaching staff on service standards and uniform compliance., • Liaise regularly with airline clients to ensure top-tier service delivery., • Manage airline or passenger investigations efficiently, in line with customer airline policies., • Support departmental activities as needed or requested by management., • Assist in disciplinary and grievance investigations when required., • Monitor and manage staff welfare, including attendance tracking and reporting concerns to HR., • Ensure all team members take care of company property and airport infrastructure, reporting faults promptly., • Make informed decisions aligned with company policies, proactively reporting safety or improvement opportunities., • Provide reports and updates to the Department/Service Delivery Manager as needed., • Liaise with external bodies such as HAL, taking appropriate action 6 on, 3 off schedule Shifts: 3 early shifts: 05:00 – 14:00, 3 late shifts: 14:30 – 23:30 Shifts are subject to change based on business needs. • Ability to pass airport security clearance, including:, • 5-year checkable history (employment, self-employment, education, or benefit claim)., • 5-year UK address history., • Eligibility to work in the UK (valid passport, visa, or biometric residence permit)., • Proof of National Insurance., • Recent proof of address (utility bill, bank statement, or HMRC letter dated within the last 3 months)., • Minimum 2 years of experience leading large teams in a fast-paced operational environment., • Previous experience working with unions., • Strong leadership and communication skills., • Cultural awareness and ability to work in a diverse environment., • Excellent customer service approach., • Proficiency in IT systems., • Free parking, • On-site parking #J-18808-Ljbffr

Salary range: £61,653 - £65,181 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. As Team Manager for Building Opportunities, you will take operational leadership of two day centres, each providing high quality support for autistic adults and vulnerable customers with diverse needs. This is a role for a leader who thrives in regulated care environments and understands the standards required to deliver safe, dignified, CQC aligned practice every day. You will drive a campus style service that promotes independence, inclusion and meaningful outcomes. From developing personalised life skills programmes, to ensuring robust risk assessments and support planning, you will create an environment where customers’ rights, aspirations and safety are always central. Your impact goes beyond day to day operations. You’ll expand our Autism agenda within Brent, develop innovative partnerships (such as Brent Start), support the growth of our social enterprise model, secure new funding streams, and ensure buildings are maintained to regulatory standards. With responsibility for staff development, accreditation processes, policy adherence, and a complex budget, this is a role for someone who wants to build services, build people, and build opportunities. You will be an experienced, values driven manager who knows what excellent day centre provision looks like and what it takes to achieve it. You will understand regulatory and CQC expectations, safeguarding duties, health and safety requirements, building compliance, and the responsibility that comes with supporting vulnerable adults. You will inspire confidence in staff, modelling positive approaches to behaviour and embedding a culture of continuous improvement. You will be confident leading Team Leaders and support workers, offering strong supervision, performance management, and a commitment to continuing professional development that lifts the whole service. Collaboration will be one of your strengths and you will work well with carers, families, care managers, community partners and professionals to ensure customer centred, dignified support. You will be skilled at managing risk, navigating complex situations, resolving concerns, and making evidence based decisions. Motivated, resilient and creative, you will balance compassion with high standards, and you’re ready to lead two centres where quality, opportunity and customer wellbeing are paramount. We know people achieve their best when they feed valued. At Brent, you’ll benefit from: • Up to 33 days annual leave (depending on length of service) plus bank holidays, • Excellent pension with generous employer contributions (LGPS), • Hybrid and flexible working options available for most roles, • Supportive family-friendly policies for parent, guardians, and carers, • Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme, • Financial support such as education sessions, childcare deposit loans, and season ticket loans, • Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities, • Learning and development opportunities to help you grow your career, • Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment Closing date: 22 February 2026 (23:59) If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. #J-18808-Ljbffr

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery. We are looking for a Lead Engineer to take ownership of one of HIVED’s highest-impact technical domains: the planning pipeline that powers supply-demand matching, parcel distribution, and routing optimisation. As part of HIVED’s Routing Squad, you’ll lead the team tackling some of the most complex and intellectually demanding problems in computer science — building systems that decide how parcels move through the city efficiently, reliably, and at scale. This is a rare opportunity to combine deep engineering expertise, optimisation thinking, and real-world domain understanding to shape a core strategic advantage for HIVED. You’ll own the technical direction of the squad, set a high bar for engineering quality, and lead a team of engineers working closely with data scientists, analysts, product, and operations. Your work will have a direct and visible impact: better routing, stronger planning capabilities, more efficient operations, and a delivery network you can see improving in the city around you. • Lead the Routing Squad across technical strategy, delivery, team leadership, and execution of squad goals., • Own the technical direction for systems supporting routing optimisation, supply-demand matching, parcel distribution, forecasting, and planning., • Translate business priorities and operational needs into clear technical strategy, measurable outcomes, and pragmatic execution plans., • Guide architecture and system design for scalable, reliable, production-grade optimisation and planning systems., • Work closely with optimisation engineers, backend engineers, data scientists, analysts, product, and operational stakeholders to turn complex problems into shipped solutions., • Lead the exploration and evaluation of new approaches across routing, scheduling, optimisation, forecasting, and distributed systems., • Set and uphold a high engineering bar through technical reviews, architectural guidance, mentoring, and accountability for maintainable software., • Manage, coach, and develop engineers in the squad, including hiring, performance management, development planning, and resourcing., • Foster a culture of curiosity, ownership, high performance, and continuous learning within the team., • 5+ years of software engineering experience, including backend or distributed systems development., • Experience leading engineers, either as a people manager or as a senior technical leader with meaningful ownership over team delivery., • Proven ability to translate complex, ambiguous business or operational problems into robust technical solutions., • Strong system design and architectural skills in distributed, production-grade environments., • An appetite for hard optimisation problems — especially routing, scheduling, forecasting, supply-demand matching, or other constraint-heavy domains., • Strong analytical thinking and the ability to combine technical depth with practical judgement., • A track record of setting high engineering standards and helping teams consistently meet them., • Experience working cross-functionally with product, operations, data scientists, analysts, and senior leadership., • Strong ownership mindset: you care about the strategy, the system, the team, and the real-world outcome., • Experience with routing, scheduling, optimisation, forecasting, logistics, mobility, or marketplace systems., • Experience productionising algorithms, solvers, models, or data-heavy decision systems., • Familiarity with optimisation techniques such as linear/integer programming, constraint programming, heuristics, or solver-based approaches., • Experience working in a fast-scaling operational environment where software has a direct physical-world impact., • Backend languages: Python, Go, • Tech infrastructure: AWS, CDK TypeScript, Lambda, SQS, EventBridge, RDS, DynamoDB, • Data tooling: GCP, BigQuery, Looker, Looker Studio, • Observability: Loki, Tempo, Grafana, Prometheus, • Event-driven architecture and domain-driven design, • Intro call with the hiring manager, • Live coding challenge solving a problem, • A take home case study, followed by a discussion, • On-site interview at our Shoreditch HQ (role and culture), • We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate., • We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence., • We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not., • We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., • Dynamic hybrid working environment with a diverse and driven team, • Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role, • 25 days of holiday allowance plus public holidays, • 1 Birthday Day Off + 2 Tenure-Based Additional Days Off, • Subsidised Private Medical Insurance including dental, vision & mental health therapy, • Bi-annual performance reviews and tailored development plans, • Competitive salary + EMI options scheme, • Annual compensation review, • Team lunch provided once a week, • Quarterly team socials and annual sports day (HIVED Olympics), • Enhanced maternity/paternity/adoption policy as day 1 right, • Community volunteer days, • Cycle to work scheme, • Dog friendly office and depots, • MacBook Air or Windows Laptop (depending on your preference), • Meet the team in 60 seconds: Behind the scenes with HIVED, • HIVED is B Corporation certified, • HIVED is #7 on The Sunday Times Tech 100, • Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network, • Check the Impact Reports for 2024 and 2025, • Keep up with HIVED here #J-18808-Ljbffr

Pro4orm People Ltd have partnered with a leading pharmaceutical company in the search of an experienced Key Account Manager. Our client is a scaling company, with a strong pipeline of products to launch next year and an innovative approach to speciality branded medicines, as well as being committed to improving patient care and medicines optimisation. We are looking to speak to an experienced and professional Key Account Manager to join our client’s team. This role is perfect for someone who is highly motivated, detail-oriented, with an ABPI qualification. This role will cover the South-West region including, Hampshire, Thames Valley, Bristol Devon & Cornwall. • Account Planning – accountable and responsible for leading the local creation of an account plan with all relevant functions. Make final decisions in line with assigned budgets., • Effective Customer Engagement – Accountable and responsible for successful delivery of agreed payer and clinical facing actions in the local account plan. Network horizontally and vertically across relevant customer bodies and departments., • Leadership / Stakeholder Management – Leadership across the team and cross functionally to ensure the plan is effectively locally operationalised in line with brand and customer strategies., • Market Access – Responsible for influencing key stakeholders by delivering compelling brand value proposition to ensure optimal formulary and guidelines positions across the portfolio. Work with all relevant stakeholders to support the development and implementation of brand and disease specific propositions., • Sales Outcomes – Ensure sales targets are met through account planning, excellent delivery of personal objectives and collaboration with the line manager, to ensure flawless execution. Ensure sales targets are met through advocacy management and excellence in customer facing activities., • Implementation – Ensure the team seeks to understand their customer channel preferences to utilise the appropriate resources available, to drive the best customer experience., • Excellent experience of formulary & patient pathway, • Experience in Commercial environment/Regulatory environment, • Clear understanding and experience of Account Management and regional business., • High level of analytical skills, • Up to date NHS knowledge., • Degree level education, • IT literate (MS, word, XL, PPT and Outlook), • Ideally a clean driving license with maximum of 6 points., • Full adherence to company rules, Health and Safety, and ABPI code of practice., • Competitive salary plus bonus, • Pension, 25 days holiday, Car and lunch allowance, • Opportunities for growth and development, • A supportive and collaborative team environment At Pro4orm People Ltd we are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates regardless of race, gender, sexual orientation, religion, disability, or background. #J-18808-Ljbffr

Department: Nursery Employment Type: Full Time Location: Kido Isleworth Nursery & Preschool Reporting To: Burcin Kurklu Compensation: £33,000 - £39,000 / year Welcome to the heart of Kido, where passion, ambition, and people are at the core of everything we do! As the Deputy Nursery Manager, you'll be more than just a leader; you'll be an ambassador for our values, and a gatekeeper for our vibrant culture. Kido are looking for a Deputy Nursery Manager to join the team at Kido Isleworth, 30A The Grove, Isleworth, Hounslow, TW7 4JU The Deputy Nursery Manager role offers a salary range of £33,000 to £39,000 (plus discretionary bonus), and is a full time, 40 hours per week position. Take the chance to build a remarkable career in a fast-growing international company - who champion career growth like no other! Includes Bonus Scheme By joining Kido you will get: • 20 days annual leave, plus bank holidays rising to 25 days after 5 years service, • Your birthday off, • 100% Free Childcare (Subject to availability, T&Cs apply), • Up to £1000 refer a friend bonus, • Free Staff Lunches, • Annual performance-related pay increases, • Brilliant career progression opportunities, • Company awards and celebrations, • Access to a healthcare cash plan, • Early access to pay through the Hastee app, • Perkbox discounts and savings on thousands of retailers, • Cycle to work scheme, • Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub For the Deputy Nursery Manager role, it is essential that you hold a relevant childcare qualification, Level 3 minimum and have experience working within management in Early Years. Level 2 qualifications in Maths and English including functional skills are also a must if you obtained a Level 3 qualification after 2014. By joining Kido you will get: • Lead nursery operations by ensuring the smooth day-to-day running of the setting and maintaining high standards of care, education, and compliance., • Manage and develop staff through supervision, appraisals, coaching, training, induction, and professional development opportunities., • Act as the Designated Safeguarding Lead (DSL), overseeing safeguarding practices, referrals, staff training, and child protection procedures., • Maintain health and safety compliance, including risk assessments, fire drills, medication administration, security, and adherence to Health & Safety and COSHH regulations., • Build strong relationships with families, working in partnership with parents to support children's individual needs and provide exceptional customer service., • Ensure EYFS and Ofsted compliance by implementing policies, maintaining accurate records, monitoring quality, and leading inspection readiness., • Drive high-quality teaching and learning by supporting curriculum delivery, monitoring observations and learning journeys, and promoting best practice in early years education., • Oversee staffing and resource management, ensuring appropriate ratios, effective delegation, accurate record-keeping, and efficient use of resources., • Support nursery growth and occupancy through parent tours, events, collaboration with admissions teams, and maintaining excellent parent experiences., • Promote a positive, inclusive culture by leading by example, encouraging teamwork, championing equality and diversity, and supporting continuous improvement across the nursery. All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website or see . Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed. *If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website. Unlock – phone text *Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy (available upon request) and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care, successful candidates are expected to undergo pre-employment checks including an enhanced DBS and barred lists check. #INDPSJ If you have any questions, don’t hesitate to reach out to us via #J-18808-Ljbffr

This is an exciting opportunity for an experienced Service Manager to lead the delivery and future development of Brent's Bereavement Service. Reporting to the Head of Registration and Bereavement Services, you will lead operations across the borough's cemeteries, ensuring high standards of service delivery, health and safety, grounds maintenance, memorial safety and customer care. You will oversee a diverse operational team, manage contractors and budgets, and ensure compliance with all relevant legislation and best practice. This role comes at a particularly exciting time for the service. The Council is aiming to develop a new Bereavement Strategy, investing in service improvement and transformation, and implementing a new leadership structure designed to strengthen operational delivery and management capacity. As Cemeteries Manager, you will play a key role in shaping these developments, supporting new Team Leaders, driving performance and helping to influence the future direction of bereavement services in Brent. • Lead the day-to-day management of Brent's cemeteries and burial operations, • Manage and develop a multi-disciplinary operational team, promoting high performance and continuous improvement, • Ensure compliance with legislation, health and safety requirements and industry best practice, • Support service transformation, improvement projects and implementation of the council's Bereavement Strategy We are looking for someone who • Has substantial experience managing cemetery, bereavement, grounds maintenance, or other frontline operational services, • Has a strong understanding of burial legislation, cemetery management and memorial safety requirements, • Can lead, motivate and develop operational teams to delivery high-quality services, • Has experience managing budgets, contractors and service performance within a complex organisation, • Can drive improvement, challenge existing ways of working and support service transformation, • Has excellent communication and stakeholder management skills, with the ability to work effectively with residents, elected members, contractors and partner organisations, • Understands the importance of providing sensitive, inclusive and culturally responsive services, • Is organised, resilient and able to balance strategic priorities with day-to-day operational demands Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference. Job Description This job posting is open to both internal and external applicants. Salary range: £68,571 - £72,294 per annum inclusive of London weighting Contract: Fixed term (7 months) - Maternity Cover Hours of work: 36 hours per week Location: Civic Centre and other locations from time to time, • 27 days' annual leave, rising with length of service, plus bank holidays, • Local Government Pension Scheme with generous employer contributions, • Hybrid and flexible working options available for most roles, • Supportive family-friendly policies, including carers' leave, paternity leave and compassionate leave for eligible employees, • Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme, • Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans, • Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities, • Learning and development opportunities to support your career, • Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment #J-18808-Ljbffr

Salary range: £52,194 - £55,323 per annum inclusive of London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic Centre and other locations from time to time Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference. Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. To manage, plan, control and co-ordinate the New Roads and Street Works Act 1991 To support the Head of Highways Management in delivering a co-ordinated, planned and effective response to the Highways Authority's duties imposed by the New Roads and Street Works Act 1991 (NRSWA) and the Traffic Management Act 2004. (TMA) and to minimise disruption and congestion on the roads in Brent through co-ordination of works. • Be responsible for managing a team of four NRSWA Inspectors and one technical support officer, • The role will include coordinating and delivering a wide range of challenges, developing new approaches and utilising innovation techniques to archive efficiencies and customer-focus services, • Direct and control all works on the public highway, • Overseeing the submission of permits, TTROs (temporary regulation Orders) and notices via the official Street Manager platform., • Acting as the primary liaison between utility companies, local highway authority, contractors and the public to resolve conflicts and avoid congestion., • Managing and minimising financial penalties like Fixed Penalty Notices (FPN), Section 74 (overrun charges) and defect inspections costs. We are looking for someone who: • Has experience of providing a customer focussed service in a public environment., • Good knowledge of the New Roads and Street Works Act and Traffic management Act, • Communicates clearly and works well with colleagues, customers, and stakeholders, • Has relevant experience in a similar role or a strong willingness to learn, • Is organised, reliable and able to manage priorities effectively. We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from: • 27 days’ annual leave, rising with length of service, plus bank holidays, • Local Government Pension Scheme with generous employer contributions, • hybrid and flexible working options for most roles, • supportive family-friendly policies, • health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme, • financial wellbeing support, including education sessions, childcare deposit loans, and season ticket loans, • travel support, including affordable parking nearby, a Cycle to Work scheme, and onsite facilities, • learning and development opportunities to support your career, • access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment To learn more about our benefits, visit Our offer to you. • Opportunity to lead compliant street works activity in line with NRSWA, permit schemes, traffic management requirements, and reinstatement standards., • Direct influence over reducing disruption to road users, residents, clients, and local authorities through effective planning and coordination., • Varied role involving site inspections, permit management, contractor liaison, programme coordination, and stakeholder communication., • Chance to improve safety standards across street works operations, including signing, lighting, guarding, excavation, backfill, and reinstatement activities., • Strong scope to develop leadership, compliance, and operational management skills within the highways, utilities, or civil engineering sector., • Potential access to role-related training and qualifications such as NRSWA Supervisor, SMSTS or SSSTS, First Aid, temporary works, and traffic management training where required., • Ability to make a measurable impact by helping minimise overruns, avoid penalties, maintain accurate records, and support efficient delivery of works. Applications from candidates who have applied for this role in the last 6 months will not be considered. Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome all applications from all sections of the community and encourage applicants to complete the diversity survey section of the application. We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment. The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long term health conditions, diagnosis, and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes. Brent has a positive approach to flexible working. #J-18808-Ljbffr

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. MGroup Transport (Aviation) are seeking a Survey Project Manager to join our team. We are excited to present this new opportunity for a talented Survey Project Manager Who is looking to be involved on a variety of challenging Projects. Focused on safety, compliance and delivery. With a primary focus on our key clients across aviation around the Southeast and Midlands. On occasion you may be supporting our Defence and Adjacent Markets and Rail sectors. The Survey team provides technical services to a range of construction related disciplines, including invaluable support to our divisional teams and departments within design and construction phases of projects. This role will primarily be supporting our Aviation frameworks at Heathrow and Gatwick - suitable for an existing Survey Manager looking to progress their career and lead business growth. What will you be doing? Manage commercial performance of the Survey team, effectively managing cost and delivering value. Manage the running of numerous survey projects from planning stage through to delivery of data to the end client. Being client focused, showing excellent understanding of the scope of works, ensuring excellent safety, standards and quality are maintained throughout the life cycle of the project. Maintaining excellent communication between all departments and managing expectations. Of the internal survey team and wider business units and the client. Continually strive for, and lead on innovation in the survey field. What you'll bring Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection) Good knowledge and understanding of CAD practices. Prepare survey reports containing information, conclusions and recommendations. Ideally a formal project management qualification, such as APM Project management & delivery experience within a safety critical environment Fully conversant with safety regulations (particularly CDM) Possess a strong commercial acumen with knowledge of project management and NEC forms of contract, to manage day to day contract obligations Demonstrable experience with both the commercial & project deliverables on previous projects Excellent communication and interpersonal skills with the ability to engage and motivate the people working with you Ability to work well under pressure and manage multiple projects simultaneously Ability to manage work efficiently between multiple projects. Share knowledge and coach other team members in order to support improvements in team's performance. Proven ability to lead teams and manage subcontractors CSCS Card – Black SMSTS Qualified Full Clean Driving License 5yr Traceable employment Ideally Level 5 or above QCF Certificate in Utility Mapping and Surveying Ideally Experience of using GPR scanners, GPS and RD series equipment Ideally Knowledge of N4CE survey software Ideally Basic knowledge of BIM practices Ideally Experience working within the utilities, engineering and aviation sector Ideally Degree/HND in Geospatial Sciences / Engineering or equivalent. Ideally Incorporated or chartered in relevant discipline What's in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000's retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupR&A TPBN1_UKTJ

In this role you will support service transformation, contribute to a new Bereavement Strategy, and shape the future direction of Brent’s bereavement services while maintaining high standards of customer care. Brent Council is seeking an experienced Cemeteries Manager to oversee Brent's cemeteries

Domino’s stores in the United Kingdom are looking for a Shift Manager to lead store operations during your shift, ensuring smooth service, coaching and development of team members, and maintaining high standards in food safety and customer care.