Customer chat support jobs in United Kingdom

WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex technology solutions using our proven accelerators to create long-term competitive advantage.Our clients include the world’s leading investment banks, investment managers, fintech and capital market service providers. With offices in London, New York, Barcelona, Montreal and Manila, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions with a global reach. We are now looking for a Senior/ SRE engineer to join our team!YOU ARE: A great team player who loves sharing knowledge and learning from othersA great communicatorExcited about learning new things and keeping up to dateHave a passion for maintaining operational stability. YOU HAVE:Extensive Troubleshooting Skills & Coordination skillsDemonstrated skill in deploying and supporting large-scale, customer-critical systems.A strong understanding of AWSStrong knowledge of LinuxStrong knowledge of automation technologies.Strong understanding of common network protocols.Strong understanding of Terraform and cloud automation toolsGood knowledge of scripting languages (Python, Bash);Good knowledge of DockerExperience in building, deploying and managing stateful services (Database, RAFT Cluster, etc)YOU WILL BE : Guiding the development team in best practice CI/CD, and full system testing.Supporting projects solutions and support teams, maintaining the infrastructure, and using lessons learnt to improve best practices.Troubleshooting cloud infrastructure, identifying issues and assisting in their timely resolutionMaintaining strict adherence to the security policies of the organisationEnhancing cloud services operations and monitoring to be as proactive as possibleDesigning maintenance procedures and operational guideTesting, evaluating and implementing new technologiesMaking this project easy to deploy and manage, through automation & standardisation.Participating in best practice definition for project installations.WHY US: To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting elegant solutions to complex technical problems but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive) You can learn from anyone here, which is the beauty of itTo take part in the growth and development of a great companyOur teams feel free to speak up, make suggestions and raise concerns.Collaborative team environment: we all work together, respect each other, and pitch inGreat consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). The balance between professional and personal life is extremely important to us.We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes.WHAT DO PEOPLE THINK OF US ðYou can check ourGlassdoor page ðBENEFITS (What we offer in return // what you’ll get )We create benefits with YOU in mind. Permanent employees:25 days holidayFamily medical and dentalLife insurance and long term disability insuranceGym subsidyPension with a 5% matchSeason ticket loanCycle schemeTHE PROCESSLong interview processes are stressful and boring, and that is not us ðWe want to make sure that everything runs smoothly.So here you will have three stage interviews:1- A chat with one of our great recruiters.2- A zoom chat with one of our DevOps colleagues where they will ask you detailed questions about DevOps knowledge and your experience3- A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a simple technical task to do.But don’t worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is extremely important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc DIVERSITY AND INCLUSION: ðDiversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their rolesBackground check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive

Want to be a part of a company that’s making a difference?We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliversolutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels and regions, with a strong focus on delivering responsive, high-quality support experiences.Our vision is to create a seamless digital support experience where customers can easily access help through the channel of their choice, resolve simple issues through self-service and AI-assisted experiences, and reach the right expert quickly when human support is needed. This role will be instrumental in shaping and delivering that vision.Key Responsibilities:Customer Experience & Channel TransformationLead the implementation and optimisation of chat and digital support channels.Introduce AI-enabled capabilities that improve customer self-service and routing experiences.Identify opportunities to improve customer journeys across digital touchpoints.Customer Feedback & InsightDesign and deploy CSAT surveys and feedback mechanisms across support channels.Analyse customer feedback and channel performance data to identify improvement opportunities.Measure and report on customer satisfaction, adoption and experience trends.Continuous ImprovementOwn the day-to-day optimisation of digital channels and self-service experiences.Work closely with Support Operations Managers and the Knowledge Manager to improve content, knowledge and support processes.Use data-driven insights to prioritise enhancements and measure success.Stakeholder ManagementPartner with Support Operations, IT, Business Applications, Product and Customer Success teams.Coordinate delivery activities across multiple stakeholders and suppliers.Provide regular progress updates and recommendations to Support leadership.Technology & ToolsSupport administration and optimisation of digital customer engagement tools.Ensure effective integration between support platforms and customer experience technologies.Contribute to technology selection, testing and implementation activities where required.What we're looking for:3-5+ years' experience in Customer Experience, Digital Customer Support, Customer Operations or a related role.Experience delivering digital customer engagement initiatives in a SaaS, technology or customer support environment.Experience implementing customer feedback programmes such as CSAT, NPS or Voice of Customer initiatives.Degree level qualification preferred, or equivalent practical experience.Managerial SkillsStrong stakeholder management and influencing skills.Ability to lead initiatives through collaboration and influence rather than direct management authority.Experience working across multiple teams and business functions.Technical SkillsExperience with CRM and customer engagement platforms.Understanding of omnichannel support environments.Experience with Salesforce, Amazon Connect, Intercom or similar platforms is desirable.Comfortable working with reporting, analytics and customer experience data.Our Benefits:We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process. Generous Paid Time Off Extended Parental Leave️‍ð¹ Robust Health Coverage Accelerated Learning Pathsð§‍️Team Wellness Initiatives Company-wide Events Employee Resource Groups️ Recognition awardsEcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.While EcoOnline may occasionally partner with professional recruitment agencies, we will never ask or require candidates to pay for CV writing, career coaching, recruitment services or any part of our hiring process.If you are contacted by someone claiming to represent EcoOnline and are unsure whether the opportunity is legitimate, please exercise caution and verify the communication through our official careers page or by contacting us directly.At EcoOnline, we may use AI-assisted note-taking technology during interviews to help capture key discussion points accurately and allow interviewers to focus on the conversation. AI is used only as an administrative support tool. All candidate assessments and hiring decisions are made by trained recruiters and hiring managers. We are committed to handling personal information responsibly and in line with applicable privacy regulations.#LI-Hybrid

Escalation Resolution Associate - Tripadvisor Core | TripadvisorAbout Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.Job Location: HybridThis role is a hybrid position that requires 1-2 days per week in our London office.What You’ll DoAs a Escalations Resolutions Associate at Tripadvisor, you are accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience, and clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key Responsibilities: Customer Engagement & Support DeliveryLead end-to-end customer resolution across phone, email, chat, and social media channels for EMEA and global markets.Respond promptly and courteously to inquiries, ensuring all interactions display Tripadvisor’s core values and focus on maximum customer satisfaction.Handle and resolve customer complaints, sensitive cases, and escalations to target turnaround time.Cross-Functional Coordination & EscalationsAct as a key liaison between travelers, hotel properties, Online Travel Agencies (OTAs), and internal business unit stakeholders.Conduct proactive outbound calls and written communications to external partners to resolve booking details and operational inquiries.Address escalations from offshore agents, troubleshooting bugs and reporting technical problems to management and product teams.Quality, Compliance & Performance TrackingMaintain personal performance standards across key service metrics, including customer satisfaction (CSAT) surveys, quality scores, average handle time, and productivity.Record accurate booking details, customer interactions, and specific actions taken into internal CRM software (e.g., Salesforce, Zendesk).Follow up on customer interactions consistently to ensure issues are resolved to completion.Process Improvement & Special ProjectsProvide consistent and timely product feedback derived from daily customer interactions to improve the overall user experience.Participate in special product or operational projects as required to support team growth and platform updates.Maintain strict discretion and confidentiality around sensitive customer and partner information.Minimum Qualifications & ExperienceFluent in English (written and spoken); knowledge of an additional European language is a distinct advantage.Proven experience in customer service, operations, or reservations within the online travel industry.Strong proficiency with web-based content management systems and CRM tools (e.g., Salesforce, Zendesk) alongside standard productivity applications (Google).Solid familiarity with the Tripadvisor platform, including forums, user membership, and review submission processes.Basic technical background and familiarity with IT functions and social media management applications (e.g., Facebook, X/Twitter).Willingness and flexibility to work in a 7-day environment, including shift patterns, weekends, and bank holidays (with days back in lieu)Skills & Experience Customer-Centric & Empathetic: Excels at actively listening, empathizing, and understanding the needs of both property Owners and travelers.Communicative: Possesses professional telephone, email, and chat etiquette, simplifying complex travel procedures into clear steps.Organized & Multitasking: Demonstrates strong time management and prioritization skills when juggling multi-channel inquiries simultaneously.Collaborative: Works effectively in a team environment, actively anticipating operational blockers and suggesting collaborative solutions.Solution-Oriented: Proactively troubleshoots technical issues, addresses member concerns, and resolves root causes with patience and discretion.Impact-Driven: Motivated by meeting quality metrics, delivering high customer satisfaction scores, and helping travelers and owners succeed.Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.Proven ability to operate effectively with a global-first mindset What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses“Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.Donation matching. Give back? Give more! We match qualifying charitable donations annually.Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.Travel perks. We believe that travel is employee development, so we provide discounts and more.Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.Health benefits. We offer great coverage and competitive premiums.Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.Our Cultural Pillars:Traveler firstWe exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edgeWe act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed togetherThe best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!#LI-JP#LI-Hybrid

Your Company: \n NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer. This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. \n With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills. \n Your Role and Responsibilities While in this position, your duties may include but are not limited to: \n\n • Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions.\n, • Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales.\n, • Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system.\n, • Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector.\n, • Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact.\n, • Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs.\n, • Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements.\n, • Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions.\n, • Working closely with engineering and project management teams to develop and deliver customised solutions.\n, • Preparing and presenting proposals, quotations, and technical solutions to customers.\n, • Following up with customers throughout the sales process and providing appropriate after-sales support.\n, • Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams.\n, • Preparing regular sales forecasts, pipeline reports, and performance updates for management.\n, • Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth.\n, • Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities.\n, • Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business.\n\n What You Will Need to Apply: \n To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. \n An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. \n You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. \n A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. \n You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. \n A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required. \n What You Will Get in Return: \n In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. \n The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. \n If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. \n To express interest in this role and have a confidential chat, please reach out to: \n Christina Smith - Senior Talent Acquisition Specialist \n M: E:

Barista 30 Hours Free Parking on Site \n At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store’s. \n Why Costa \n\n • £13.12 – £14.12 per hour (location dependent)\n, • 50% discount on all food and drink in Costa-owned stores\n, • Matched pension up to 10%\n, • Coca-Cola share scheme\n, • Financial Support Fund\n, • More perks at: https://costaperks\n\n We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally. \n What you’ll do \n\n • Serve great coffee and deliver an energising customer experience\n, • Master our menu and maintain high standards\n, • Keep the store clean, welcoming and running smoothly\n, • Work collaboratively as a team player to make the store the best it can be\n\n Who you are \n We’re looking for someone with: \n\n • Resourcefulness, adaptability, and a positive, can-do attitude\n, • Accountability and pride in delivering quality\n, • A calm, composed approach and great communication skills\n, • A genuine people focus and enthusiasm for working with others\n\n Apply through a quick Sapia.ai chat. – \n When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. \n For adjustments, contact:

Enjoy being the person students can turn to when they need an answer? Are you confident managing varied enquiries while providing a welcoming and helpful service? Signature Recruitment is recruiting a Student Services Advisor to join a busy Student Hub within a well-regarded higher education institution. \n This temporary, full-time opportunity is based in South East London and is fully office based. Starting immediately, the role is initially for three months with potential to extend. You’ll work Monday to Friday, 35 hours per week, earning £17.32 per hour plus holiday pay. \n Working within the Student Hub, you’ll be a key first point of contact for students throughout their academic journey. You’ll respond to enquiries face-to-face and through email, telephone and live chat. Whether answering a straightforward question, explaining a university process or connecting someone with specialist support, you’ll make sure students receive clear and timely information. \n You’ll also maintain accurate student records across different systems and help keep online information useful and up to date. Your work will help students navigate university services with confidence while supporting the smooth day-to-day running of the Student Hub. \n You’ll join a friendly, collaborative team where good service and communication are central to the working day. Training and support will be provided, offering a great opportunity to build higher education experience while developing your customer service and administration skills. \n Student Services Advisor - Key Responsibilities: \n\n • Respond to Student Hub enquiries face-to-face, by email, telephone and live chat\n, • Resolve routine student queries and refer complex matters to specialist teams\n, • Explain university services, processes and support options clearly and accurately\n, • Maintain accurate student information across internal systems and databases\n, • Update online guidance, FAQs and self-service information for students\n, • Support colleagues during busy periods to maintain a responsive Student Hub service\n\n Student Services Advisor - Key Skills: \n\n • Strong customer service skills with experience handling varied enquiries\n, • Clear written and verbal communication with a professional, helpful approach\n, • Excellent attention to detail when maintaining records and information\n, • Good IT skills with confidence learning systems and working collaboratively\n\n If you enjoy helping people, solving problems and providing a positive service, we’d love to hear from you. Apply today for this Student Services Advisor opportunity in London and become part of a busy and supportive Student Hub. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion, but we will keep your details for potential future opportunities. \n Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.SIG-T10827

Job Title: Commercial Associate Graduate Scheme \n Today, our client partners with thousands of companies across the UK and Europe. With yearly growth of 40%, they're a thoroughly exciting proposition for any candidate looking to start their career. \n Uniquely positioned within their market verticals, they're immediately recognisable the world over, a truly gigantic brand! \n They're now looking for a brand new team of Graduates as they look to expand their presence in the UK! \n Commercial Associate Graduate Scheme Package: \n\n • A competitive basic salary of £30k, with OTE taking your total package up to £40k in year one\n, • 2 weeks of dedicated, soft skills training and digital learning\n, • An inclusive, dynamic environment with regular socials\n, • Excellent personal and professional development with a rapidly growing, fast-paced business - becoming a senior member of the team, leader or moving into a senior role with more technical responsibility are all potential avenues of progression\n, • Fantastic L&D options and courses made available by the business\n\n Commercial Associate Graduate Scheme Role: \n\n • Obtain a thorough knowledge of the business's offering to engage with prospects confidently\n, • Get in touch with inbound prospects and look to build business relationships with potential clients\n, • Manage your own territory with autonomy and integrity, visiting client and prospect sites regularly\n, • Negotiate, close and sign contracts with key decision makers and influencers\n, • Act as the interface and a central point of contact between Customer, Sales, Delivery, Legal and Product departments\n, • Liaise closely with existing customers on any contractual changes\n, • Incentive company holidays rewarding team success\n\n Commercial Associate Graduate Scheme Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication, listening and interpersonal skills\n, • Self-motivated, with a strong desire to succeed\n, • Comfortable in a target driven environment, with strong commercial acumen\n, • Work well independently and the team environment, composed under pressure with the ability to think logically\n, • Proven ability to learn new things and adaptable\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalised "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK \n Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Digital Marketing Manager - National Charity \n Full time. Permanent \n Salary: £45,000 to £47,000 per annum \n Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. \n About the role \n Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. \n You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. \n You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. \n About you \n You will need: \n\n • Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;\n, • Significant experience of management of websites, SEO and content programmes;\n, • Experience of developing marketing strategies, plans and budget setting and maangement;\n, • Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;\n, • Experience of line management.\n, • Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience\n, • Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;\n, • Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;\n, • Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;\n, • Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;\n, • Legal right to work in the UK.\n\n What you will get in return \n You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. \n You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. \n About Missing People \n Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change \n Find out more and apply \n If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. \n To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. \n Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. \n Interviews: 7th or 8th September 2026 \n You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc. \n

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingAbout the rolePersonal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans.Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. With years of building credit models, customer journeys, operational infrastructure and significant originations - the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world.We're hiring a Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end.What you'll be doing This isn't a "write tickets and attend standups" PM role. You'll own real problems such as:Getting credit models into production - working with data science to turn research into real lending decisionsDesigning and personally building automations that make our operations team dramatically more efficientUsing data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volumeA/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repaymentImproving the post-origination experience - payments, customer support, and everything that happens after a loan is fundedLeading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speedYour teamYou'll report to the Head of Product and collaborate closely with the Managing Director of US Loans. You'll join three other PMs and work most closely with your own cross functional team engineering pod. The team spans our London office, European remote engineers, and our Arlington, Virginia office near DC.AI at Lendable - we're seriousWe want to build the most AI-forward financial services company in the world.Our PMs don't just manage products. They use AI to push the boundaries of what one person can achieve. Today, PMs at Lendable write python and SQL to generate analytical insights that used to need teams of analysts. They commit PR's to production for straightforward features. They build their own agent workflows to automate repetitive work.The PM role here is genuinely expanding in all directions, and we expect you to be excited about this. You've been tinkering already - side projects, personal agents, AI-assisted analysis, building tools with Claude Code or similar. You don't wait to be told what AI can do; you've been finding out yourself.If you want to work somewhere that treats AI as a force multiplier for ambitious people - not a bullet point on a slide deck - this is it.What we're looking for3+ years in Product, Strategy, or Analytics; at least 1 in a PM role1+ years in fintech, financial services, or a strong grasp of lending and creditYou’re a highly curious, systems thinker who connects dots and thinks through end-to-end impactYou've built with AI - agents, workflows, code generation, analysis. Show us what.Track record of shipping products that moved real business metricsVery comfortable with data, analysis and SQL - you know what questions to ask, and you answer them yourselfBonus: high-growth startup or scale-up experienceDon’t worry if you don’t quite meet all of these criteria, we’d love to have a chat with any great candidates!Your objectivesYou break complex problems into shippable piecesYou decide under ambiguity and own the outcomeYou communicate crisply - to the MD, to engineers, in a specYou build cross-functional relationships and pull the right people togetherYou move fast, default to action, and course-correct when neededCompensationStrong base salary benchmarked to market, scaled to your experience and levelEquity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next.Interview processWe respect your time and move quickly: 1. Intro call (remote) - 30 min with our talent team 2. Product chat (remote) - 45 min with the Head of Product to discuss your background and how you think about product 3. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief 4. Final round - typically CPO, US Loans MD, and Engineering Manager, Head of Product (30 minutes each)Life at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEngineering & Product

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

💰£70,000 – £85,000 (dependent on experience) \n 📍 London - 3 days in office per week \n 🏦 Fintech | Pensions \n \n Actus Search are supporting a leading Investment Platform organisation who are seeking a Product Manager to join their team in London with a focus on owning, shaping and prioritising the SIIP product. \n \n This is an opportunity for someone who enjoys genuine ownership. Looking for a proactive Product Manager who brings ideas, energy and conviction, can make decisions with imperfect information and knows how to bring stakeholders with them. \n \n What you’ll be doing: \n • Own and drive the Pension product roadmap from concept through to delivery. \n • Work closely with senior leadership to shape the Pension product strategy. \n • Lead product discovery, ideation and concept refinement alongside dedicated Engineering and Design partners. \n • Define clear product requirements and make well-reasoned decisions that balance customer, commercial and technical priorities. \n • Use AI tools throughout the product development lifecycle to support research, prototyping, specification and iteration. \n • Manage relationships with third-party providers, including SIPP providers and platform integration partners. \n \n Key Experience: \n • Product Management experience, - experience within fintech, investments, wealth management or pensions. \n • A proactive, ownership-driven mindset with the confidence to make decisions and drive products forward. \n • Strong product management fundamentals, including customer discovery, roadmap ownership, requirements definition, prioritisation, UX decision-making and delivery. \n • A data-driven approach with experience defining meaningful product metrics and using insights to inform decisions. \n • Strong commercial awareness and the ability to consider revenue, cost and business model implications when making product decisions. \n • Experience using AI tools as part of your day-to-day product development process. \n • Strong stakeholder management skills with the ability to influence and communicate effectively at senior and executive level. \n \n If this opportunity sounds of interest, please apply to arrange a confidential chat. \n \n 📧 nathan.maguire@actussearch.co.uk

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design. Supplying furniture, lighting and accessories from world-leading designers and manufacturers. \n \n We are looking for a proactive and detail-oriented E-Commerce Content Assistant to join our growing team. The ideal candidate will have strong organisational skills, excellent communication, and a flair for copywriting. You will play a key role in ensuring that website content is accurate, optimised, and engaging. \n With a keen eye for design and a problem-solving mindset, you'll collaborate closely with the wider e-commerce team and work effectively across departments in a fast-paced, dynamic environment. \n \n 37.5 Hours, working 5 days per week, Monday - Friday, 9.15am to 5.45pm. \n On-site, based at our River Street shworoom. \n \n Key responsibilities: \n \n Content and administration \n\n • Upload new product ranges, ensuring all products are accurately presented, with SEO-friendly, informative copy that improves visibility and drives traffic.\n, • Maintain accuracy of the entire online catalogue, monitor stock levels and deliveries, and implement new pricelists.\n, • Assisting in the visual merchandising of collections and edits.\n, • Provide a high level of communication regarding orders and enquiries between customers, suppliers and colleagues.\n\n \n Sales and customer service \n\n • Communicate with customers in a confident and friendly manner, responding to customer emails, telephone queries and web chat enquiries and complaints in a professional, timely and well-informed manner.\n, • Support the Customer Services team.\n\n \n The ideal candidate will have: \n\n • An enthusiasm for design, twentytwentyone, and our products \n, • Strong organisational and administrative skills, with attention to detail and accuracy \n, • Familiarity with Shopify or a similar CMS is desirable \n, • Excellent written English - copywriting experience is essential. \n, • Strong computer skills, including Photoshop \n, • An intrinsic understanding of customer service \n, • Strong initiative and problem-solving skills \n, • Experience in selling high-end, made-to-order furniture/lighting would be an advantage. \n\n \n Please send a CV and covering letter outlining your suitability for the role to jobs@twentytwentyone.com. \n Please note that we are only able to respond to candidates shortlisted for interview. \n \n Please also note, this is not a digital marketing or web development role.

About Us \n Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. \n \n The Role \n We are looking for a Customer Service Associate to engage with our customers across multiple channels, including telephone, email, social media, and Trustpilot. \n \n We are looking for a candidate that will provide a consistently high level of service, ensuring a seamless and positive experience for all customers. The role requires exceptional written communication skills, a professional telephone manner, and strong interpersonal abilities. \n \n Responsibilities & Duties \n\n • Respond promptly to customer inquiries via email, chat, phone, and social media\n, • Assist customers with orders, returns, exchanges, and product information\n, • Resolve customer complaints efficiently while maintaining a professional tone\n, • Maintain up-to-date knowledge of products, promotions, and company policies\n, • Collaborate with internal teams (logistics, marketing, e-commerce) to resolve issues\n, • Accurately document customer interactions in the CRM system\n, • Identify opportunities to improve customer experience and provide feedback\n\n \n Requirements \n\n • Previous experience in customer service, preferably in retail or fashion\n, • Strong written and verbal communication skills\n, • Ability to multitask and manage time effectively in a fast-paced environment\n, • Familiarity with CRM systems and customer support tools\n, • Problem-solving mindset with attention to detail\n, • Flexible availability, including weekends or peak retail periods\n\n \n Personal Attributes: \n\n • Collaborative and clear communicator\n, • Detail-oriented with strong prioritisation\n, • Proactive and ownership-focused\n\n

Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package \n \n This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade. \n \n We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business. \n \n This role will be 5 days per week in the West London office. \n \n What this business offers: \n\n • A competitive salary and performance-based bonuses.\n, • The chance to work with globally recognized brands in an exciting and dynamic industry.\n, • A collaborative and supportive work culture.\n\n \n Customer Service Manager responsibilities include: \n\n • Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.\n, • Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.\n, • Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.\n, • Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.\n, • Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.\n, • Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence.\n\n \n The Ideal Customer Service Manager candidate: \n\n • Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.\n, • Previous experience working with systems such as Business Central (Bevica)\n, • Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.\n, • Data-driven mindset with experience using metrics to improve performance.\n, • Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.\n, • Highly organised, proactive and comfortable working in a fast-moving growth business.\n\n \n If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.com \n \n COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. \n To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. \n\n • Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram\n\n

\n Senior Sales Director EMEA \n CDM Media operates at the intersection of global enterprise transformation and the technology leaders driving it. \n We partner with the world’s most recognized technology brands — including AWS, IBM, Google, Dell, Microsoft, Okta, and Salesforce — to deliver high-impact executive engagement platforms. Through curated Live & Virtual Events, VIP Executive Dinners, Digital Marketing Services, Custom Experiences, and Advisory Services, we connect senior enterprise decision-makers with innovative technology partners. \n Our focus is quality over volume — strategic conversations with senior executives inside large-scale enterprises. \n Our live events/summits, virtual gatherings, digital marketing services, VIP dinners, and other custom marketing services let C-Level executives cut through the noise and get down to business. If you want to be a part of the fastest-growing sector of the global economy, on the cutting edge of the next wave of game-changing technologies and spend your days speaking to the most successful and brilliant executives in their fields, let’s have a chat. Key Tasks & Accountabilities:\n \n • Responsible for a portfolio of C-Suite Tech Summits throughout the EMEA region\n, • Implementing strategy to achieve group sales goals in line with company-wide goals\n, • Hire, train, nurture and lead a London based Sponsorship Sales team\n, • Manage team in developing and maintaining relationships with key accounts\n, • Develop and leverage relationships with the Customer Success, Relationship Management and Event Operations departments\n, • Strategize with other BU's to assist in onsite and cross selling opportunities\n, • Work collaboratively with the SVP Sales and CEO to implement new revenue generating opportunities\n, • Manage a continuous and consistent sales training program for the Events Sales Team\n, • Support the Performance of BDMs and support/create individual development plans/succession plans\n, • Manage weekly/monthly sales reporting, roll-up forecasts and commission calculations\n, • Work with Marketing and outside partners to develop sales tools for the sales team\n Knowledge & Skills Requirements\n \n, • At least 8 years of experience in sales with a proven track record of selling high level sponsorship media packages to the C-suite.\n, • 4 years+ of Senior Sales Management experience, recruiting, developing and managing inside sales teams.\n, • A proven closer with strong relationship building skills.\n, • Proactive, energetic, self-starter looking to have significant impact on business success and all-hands on deck attitude.\n, • Extremely self-motivated with a strong ability to organize, prioritize and manage others to meet revenue targets.\n, • New business hunter mentality with competitive drive and upbeat attitude that is contagious across your sales team.\n, • Excellent verbal, written, presentation and negotiation communication skills.\n, • You have plenty of determination, passion and drive to get the job done.\n CDM Media offers you:\n \n, • A very competitive salary based on experience\n, • Fantastic individual contribution commission & incentive structure\n, • Override & Bonuses for achieving group & team targets\n, • 20 days’ holidays, plus bank holidays\n, • an additional day of holiday for your birthday when it falls on a weekday\n, • Sales incentives & prizes throughout the year for you and your team\n, • European and USA travel\n \n #J-18808-Ljbffr

Location: Our offices are in Central London, along with several of our customers. Travel to our customer sites is required, the frequency of which will vary from customer-to-customer. You need to be able to travel onsite to London up to 3 days per week, although onsite requirements will vary week-to-week and customer-to-customer from 0 to 3 days. Salary: Competitive (DOE) Defence/SC Clearance Requirements: SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. DV clearance may be required for certain roles, so the ability/willingness to pass DV clearance is advantageous but not essential. We are hiring a Head of Migrations to lead all migration work across the business. You will be the single accountable owner of our migration pipeline, created in direct response to the volume of AWS Migration Acceleration Programme (MAP) engagements now running across our client base. The remit goes wider than MAP workload migrations. You will lead data centre exit programmes and landing zone migrations too, building a repeatable set of methodologies and delivery assets for each rather than running every engagement bespoke. This is a role that grows with the offering. You start by proving demand and defining how we deliver. Once the investment case lands, you recruit and lead the team. In time you own a standalone unit with full profit and loss accountability. The person does not change as the offering matures. What changes is what you are accountable for. • Own Cloudscaler’s MAP relationship, making sure engagements are registered, funded and tracked through Assess, Mobilise and Migrate, with funding claims that are accurate, evidenced and defensible., • Lead data centre exit programmes end to end, from estate discovery and dependency mapping through to decommissioning and contract exit., • Own our end-to-end migration methodology: portfolio discovery, application assessment using the 7 Rs, wave planning, execution and post-migration validation., • Own the migration assessment tooling as subject‑matter expert, defining what it captures, how findings map to migration patterns, and how a business case is built from the output., • Support the commercial team on proposals, workshops and MAP funding conversations, and build trusted adviser relationships with client CTOs and infrastructure leads., • Deliver against a six-month revenue plan, report monthly KPIs from month one, and build the investment case for a ring-fenced team., • Recruit, lead and develop that team once the case is approved, working to a team gross profit model., • Drive AI and automation across the migration lifecycle to cut manual effort and improve the accuracy of migration business cases., • Represent Cloudscaler publicly through speaking, blogs, white papers and partnership activity with AWS., • Proven leadership of large-scale AWS migration programmes, with real accountability for outcomes., • Working knowledge of AWS MAP, including funding, credits and the evidencing discipline the programme demands., • Experience of data centre exit and landing zone migration, not just application moves., • The ability to build a TCO model and a migration business case that convinces both an architect and a board., • Commercial fluency: revenue, gross profit, utilisation and pipeline are part of the job, not someone else’s problem., • Credibility with senior client stakeholders and a track record of building trust through delivery., • Experience hiring and leading delivery teams, and setting the standard for quality., • Comfort working without an established playbook. You will write it., • Taking an organisation through AWS competency attainment., • Regulated sector experience: financial services, public sector, utilities, healthcare or defence., • Modernisation delivery, including containerisation and server-less refactoring., • P&L ownership for a practice or business unit., • Productising delivery assets into reusable, versioned intellectual property., • Hands-on use of AI tooling to accelerate discovery, assessment and reporting., • Discretionary bonus, • Discretionary security clearance bonus for those holding certain clearance, • Periodic offer of share options schemes, • 25 days’ annual leave, • 5 additional days per year towards training, certifications, or charity work, • Option to buy additional annual leave up to 5 days per year, • Public holidays opt-out scheme, the option to work on public holidays creating the flexibility to enjoy your time off when it suits you, • Certifications and training expensed, • Life Assurance, • Long Term Disability cover, • Employee Assist Programme for employee advice and support (including legal and counselling helpline), • Health, Mental Health, Wellbeing, Financial and Legal support, • 24/7 GP access, • Pension auto‑enrolment and contribution, • Employee referral scheme, • Client referral scheme, • Cycle to work scheme, • Travel expenses policy, • Chat with Talent Team, • Remote interview with Hiring Manager, • Technical interview (remote), • Final in‑person with Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact talent@cloudscaler.com at the earliest opportunity. #J-18808-Ljbffr

Join the rebellion against bland. We’re on a mission to rid the world of generic sentiment. To make it more thortful. One brilliantly specific card at a time. Rulebook? Shmulebook. We’re not looking for followers. We’re looking for smart, opinionated, high-performing humans who challenge the status quo. Kindly. People who: • Back themselves., • Push ideas further., • Take smart risks (not reckless ones)., • Have strong opinions, lightly held., • And are, crucially, good to work with. (No brilliant jerks. Life’s too short.) We’re transforming a category. That takes ambition, focus and character. If you want to hide in the middle, we’re not your people. If you want to help shape what comes next, pull up a chair. Who we are We’re thortful, an online greetings card marketplace powered by 6,000+ independent creators. With 85,000+ brilliantly original cards (and some properly good gifts), we help people find that “so us” connection, from milestone birthdays to “congrats on the boob job” moments. We’re not just another disruptor (ugh). We actually mean it. • We back real humans – Every sale puts real money into the pockets of independent creators., • Born in Sheffield – Our print-on-demand model means no warehouses full of waste. Every card, like Sean Bean, is born in Sheffield., • Recyclable as standard – 100% recyclable. Even though they’re good enough to frame., • Vegan inks – Because David Attenborough raised us better than that., • Carbon-conscious – Through our sustainability partner Ecologi, we’ve funded 4,450 trees and avoided 630.04 tonnes of CO₂e. We also use lower-carbon delivery partners, including DPD and Royal Mail. We care about people. We care about purpose. We care about proper lovely bits of folded paper. Who we’re looking for The challengers. The smart risk‑takers. The go‑getters who know progress beats perfection. The ones who’d rather ask “why not?” than “are we allowed?” Who speak up with honesty, clarity and kindness. Who do what they say they’re going to do. Brave and thoughtful. Ambitious but decent. Fearlessly original. Endlessly curious. Collaborative. Low ego. High standards. If you’re tired of being a cog in a faceless machine and want to actually make a dent, we should talk. Let’s make the world more thortful. The role Customer Happiness - 3 days/week • Keeping our customers happy across all our channels (email, phone, chat, WhatsApp, and social media) with warmth, speed, and real problem-solving flair., • Working collaboratively with your Customer Happiness teammates to troubleshoot trickier queries and share support., • Liaising directly with our Sheffield print partners and suppliers to manage orders and fix any supply chain hiccups., • Partnering with our tech team to report system bugs and suggest slick product improvements., • Speaking up and sharing your ideas to help us continuously improve how we serve our customers., • Learning, growing, and building a deep understanding of what makes our customer community tick. Moderation Admin - 1 day/week • Keeping our catalogue accurate and up to date, supporting the moderation team with the day-to-day admin that keeps things running smoothly., • Reviewing titles, descriptions, and tags on products, with a sharp eye for detail to make sure everything's correctly merchandised. Who you are • A challenger. A smart risk‑taker. Someone who’d rather ask “why not?” than “am I allowed?”, • You bring a positive, solution-oriented mindset and thrive in a fast-paced environment., • You are an empathetic communicator who genuinely cares about stepping into the customer’s shoes., • You have fantastic attention to detail and can think on your feet when handling unpredictable issues., • You’re organised, proactive, and happy working both independently and as part of a close-knit team., • You hold yourself to high standards, maintain a healthy sense of humor, and bring low ego to your work., • You care deeply about our mission to rid the world of generic, Hallmark-style sentiment. The logistical bits • Hours: 30 hours per week across 4 days (Monday–Thursday including bank holidays); 7.5-hour shift rota with variable start times between 8:30 and 9:30. Paid overtime is required during our major occasion peaks., • Location: Hybrid working model with options for flexi-time; Wednesday and Thursday in person., • Fixed Term Contract: 10 months Some of the thortful perks • Hybrid working model, • Flexi time, • One work from anywhere week per quarter, • 25 days annual leave plus bank holidays (increasing with length of service), • Private health insurance with Vitality, • Life Assurance, • Sanctus coaching for personal and professional development, • thortful credits worth £300 per year, • A minimum of 4 learning and development days per year, • Departmental learning and development budget, • Cycle to work scheme and interest free travel loan, • Salary Exchange Pension, • Staff discounts and employee referral scheme, • Regular team socials, • Enhanced parental leave (subject to length of service), • Birthday wheel of thortune Excited about this role but worried that you don’t meet all the criteria? As with our creative marketplace, we’re after voices from all different walks of life who are united by a truly thortful outlook on life. So if your past experience doesn't perfectly align to the job description, apply anyway! Even if we haven’t considered it, your work history could still be ideal for this role, or maybe suit another elsewhere in our team. If you might need some adjustments, feel free to reach out to us so we can help you get the most out of your application.

BMS Service Manager Location: London, with travel to the Colchester office as required Salary: £60,000 – £70,000 + Benefits The Role My client is a specialist BMS company looking for an experienced BMS Service Manager to lead and develop their service department. This is a key management position, responsible for overseeing service delivery, leading a team of engineers, maintaining strong client relationships and ensuring the commercial performance of the service function. You will play a hands-on role in driving operational standards, improving processes and supporting the continued growth of the service division. Key Responsibilities Team Leadership Lead, manage and motivate a team of BMS Service Engineers Set clear performance expectations and conduct regular reviews and appraisals Identify training and development requirements across the service team Support engineers with technical and operational challenges Manage escalated issues and promote a collaborative, high-performing team culture Assist with recruitment and onboarding of new service engineers where required Service & Operational Management Take overall responsibility for the delivery of PPM, reactive maintenance and remedial works Ensure service contracts are delivered within agreed SLAs, budgets and quality standards Manage engineer workloads, utilisation, scheduling and resource allocation Monitor service performance and identify opportunities to improve efficiency Review service reports, quotations and technical documentation Ensure all works are delivered in line with company procedures and health & safety requirements Work closely with project and commissioning teams to ensure a smooth handover of new systems into service Client & Commercial Management Act as a senior point of contact for key service clients Build and maintain strong, long-term customer relationships Manage service contracts, renewals, variations and associated commercial activity Monitor departmental revenue, costs, margins and profitability Ensure accurate and timely invoicing across the service department Identify opportunities for additional works, upgrades and service growth Support the sales team with client development and new business opportunities Attend client meetings and site visits where required About You The ideal candidate will have a strong background within the BMS industry, combined with proven experience managing service teams, contracts or operational functions. You will be technically credible, commercially aware and confident dealing with both engineers and senior client stakeholders. The role would suit an experienced BMS Service Manager, Senior Service Engineer, Service Supervisor or Contracts Manager looking to take the next step in their career. Requirements Extensive experience within the BMS/BEMS industry Proven experience managing engineers, service contracts or a service department Strong understanding of BMS service, maintenance, fault finding and remedial works Good technical knowledge of platforms such as Trend, Tridium Niagara, Siemens, Schneider or similar Experience managing PPM and reactive maintenance contracts Strong understanding of SLAs, KPIs and service delivery Commercial awareness, including budgets, margins, invoicing and contract profitability Excellent communication and client relationship management skills Strong leadership, organisational and problem-solving abilities Full UK driving licence and willingness to travel as required What's on Offer £60,000 – £70,000 salary, depending on experience Company car allowance Health insurance Pension 25 days annual leave plus bank holidays Ongoing professional training and development Opportunity to play a key role in the growth of an established BMS business Clear long-term career progression opportunities If interested apply with your CV or contact Damien on (phone number removed) for a confidential chat. SER-IN

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you! We pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat. Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy. As a Lead Value Solution Engineer, your primary responsibilities will include • Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value., • Effectively articulate the gap between where the client's current state is vs their desired state., • Create analytical models and custom executive presentations for key accounts., • Provide thought leadership and expertise on business value, • Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral, • Collect and measure key Freshworks and industry metrics to establish trends and benchmarking, • Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings., • Assist in the production and delivery of executive-level presentations in the field. Qualifications • 5+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting., • Deep financial analysis and modelling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics., • Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!, • A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy, • Ability to influence executives and C-Suite with credibility, passion and charisma., • High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives, • Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions., • Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus., • Fluent in English Additional information These are some benefits you can expect from us in return: • Company funded Life & Long-Term Disability insurance, • Learning & Reading budget of up to £1.000 per year, • Fitness budget of up to £30 per month, • Free yoga classes twice a week, • Cycle to work Scheme, • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options, • Company Funded Employee Assistance Program (EAP) for both you and your family, • 25 days annual Paid-Time-Off (PTO), • Discounted Tax Support Services At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

DescriptionStarling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.Our Data EnvironmentOur Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech.We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.What you’ll be doingModernize and Scale the RDS Fleet: Ensure the rock-solid reliability of our existing RDS footprint. You will architect automated strategies for seamless, multi-version upgrades and proactive performance tuning to minimize downtime across hundreds of instancesArchitect Cross-Cloud Portability: Use CNPG and cloud-native patterns to ensure our database layer remains provider-agnostic, allowing seamless deployment across AWS and GCPEvolve Observability & Monitoring: Build deep, proactive monitoring and alerting for our global database fleet. You will ensure we have the visibility to detect performance regressions and health issues before they impact our customersSupport Replication & Mobility: Support data streaming and "Zero-Downtime" migration strategies, ensuring data consistency and availabilityFortify Business Continuity (BCP): Design and implement rigorous Business Continuity Planning and Disaster Recovery strategies. You will build the automation that ensures data durability and rapid recovery across regions, guaranteeing that database remains resilient in the face of any failuresRequirementsPostgreSQL & Kubernetes Expert: You have an extensive experience working with Postgres and a passion for running stateful workloads natively on Kubernetes. You are excited to leverage CNPG to manage persistence, high availability, and automated failoverSystems Thinker: You have a natural "reluctance for manual implementation." You believe infrastructure should be managed entirely via code, using Terraform to provision the foundation and custom APIs to handle the orchestrationDistributed Systems Enthusiast: You are excited by the challenge of "multi-everything"—multi-tenant, multi-region, and multi-cloud—while ensuring rigorous data integrity and mobilityA Security & Observability Mindset: You believe security is paramount. You focus on building deep observability (Prometheus/Grafana/OpenTelemetry/Humio) and automated guardrails so the fleet is secure by design without requiring manual interventionEngineering via Code: While you are a systems expert, your primary delivery mechanism is code. You leverage Java to build the robust, testable backend services that orchestrate our data layer, taking pride in clean relational modeling and performant DDLInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Stage 1 - 30 mins with one of the teamStage 2 - Take-home challengeStage 3 - 60 mins technical interview with two team membersStage 4 - 45 min final with two data executivesBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: CCC0F3F287Department: Technology, DataType: full time

DescriptionEngine by Starling, was born out of Starling: the UK’s first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be ‘good with money’. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world.Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success.At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done.Hybrid WorkingEngine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement.About the RoleThe role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine’s clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases.Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently.What you'll get to doDriving and defining the end-to-end execution plan of Engine’s market entry in geographies with high potential for digital banking transformationDeveloping and managing senior relationships with banking and ecosystem stakeholders, across your allocated clusterProgress and close opportunities using Engine’s established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiationsEnsuring consistency across Engine’s messaging, positioning and deal motion across geographiesCo-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local marketProviding structured, region-specific market feedbackScaling a local integrated team in alignment with business pipelineRequirementsYou possess 8+ years of senior enterprise or platform business development experience, across multiple marketsYou have a track record of closing complex deals, which engage multiple stakeholders across the businessYou have experience operating within centrally governed or matrixed organisationsBanking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformationYou have existing, trusted relationships with bank executives within the regionYou have experience in managing and scaling teams Your skillsYou possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other)Speaking a range of European languages is a strong plusYou are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled teamYou are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team’s ways of workingYou have a proven track record of strong stakeholder management across an array of cultures and valuesYou are disciplined, resilient, and approach your work in a structured, logical mannerInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Interview and introduction to Engine’s VP - European Business Development (1 hour)A subsequent interview with Engine’s Chief Commercial Officer, with the potential to host the session in our London office (1 hour)An informal introduction to a portion of Engine’s European Business Development team (45 minutes)Final interview with Engine’s Chief Executive Officer (45 minutes)Benefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: F406FC2C3ADepartment: Engine by Starling, Business DevelopmentType: full time

Who are we?Smarkets: Predicting the Future of BettingSmarkets runs one of the world’s most sophisticated prediction markets, handling over 29 billion in volume since 2010 and engaging 200,000+ traders globally. We’re a technology company that happens to revolutionise betting - from sports to political markets, to delivering the sharpest prices and the fairest odds.Our stack is designed for scale, reliability, and speed: Linux, Kafka, Postgres, Kubernetes, with Python 3, Rust, C++17, and React powering our platform. We build infrastructure that institutions trust while keeping trading accessible to everyone. Our edge? We’ve thrived through every market cycle, competitor, and industry revolution.At the heart of our success are our people. We create a high-performance environment where exceptional talent can thrive, blending deep business experience with a commercial mindset to drive strategic growth.If you’re ready to help shape the future of prediction markets with cutting-edge technology and a customer-first philosophy, Smarkets is where you belong.ResponsibilitiesLead the design, development, and optimisation of backend services written in Python and RustArchitect and build scalable, distributed systems to meet the evolving needs of the platformEnhance system reliability through robust monitoring and alerting systemsDrive and enforce best practices in code quality, testing, and continuous integration/delivery (CI/CD)Collaborate with product managers and engineering teams to define and deliver complex, high-impact projectsMentor and guide engineers across the team, fostering a culture of technical excellence and growthDrive technical decision-making and contribute to the evolution of our backend architectureEnsure the performance and stability of critical services by implementing improvements with a forward-looking mindsetRole Requirements6+ years of experience in software engineering, with a focus on backend systemsFamiliarity with Python or at least one compiled language (Java, C++, Rust, Go) and are keen on learning RustProven experience designing and building distributed systems in modern cloud environments (AWS, GCP, or similar)Deep knowledge of DevOps practices and tools, including GitLab and Kubernetes (K8S)Strong experience with message queuing systems (e.g., Apache Kafka) and relational databases (e.g., PostgreSQL, MySQL)Previous experience in Sports Betting or Finance industries is a plusExcellent communication skills, with a proven ability to collaborate effectively with cross-functional teamsDemonstrated leadership in driving complex technical projects to successful completionOur ValuesOur values are at the heart of everything we do - guiding how we work, collaborate, and innovate. They reflect what we expect of ourselves and each other to deliver the best results, while fostering a positive, high-performing environment:Push to Win: We set ambitious goals and relentlessly pursue them, always striving for excellence.Make Others Better: We lift each other up, share knowledge, and celebrate team success over individual achievement.Give a Shit: We care deeply about our work, our users, and the impact we make.Be a Pro: We take ownership, act with integrity, and consistently deliver to a high standard.Bring the Energy: We bring positivity, curiosity, and enthusiasm to everything we do, inspiring those around us.Culture Fit: These values define how we succeed as a team. If this isn’t you, this may not be the right place. We hire people who thrive in a fast-paced, collaborative, and ambitious environment.Perks & BenefitsWe offer a competitive salary and benefits package, alongside a dynamic, collaborative environment where your work truly makes an impact and your voice is heard. Our team is diverse, driven, and ambitious - united by a strong work ethic and a hunger to innovate and win.Our benefits are designed around Health, Wealth, and Development, supporting you both professionally and personally.These include:Stock Options: Vest over 4 years, your success is our success.Pension Scheme: Competitive plan via Aviva, with up to 6% matched contributions if you opt in.Health Insurance: Comprehensive coverage to keep you and your family healthy.Enhanced Parental Leave: Enhanced maternity and paternity leave to support you through life’s most important moments.Stay Fuelled: Enjoy fresh, chef-made breakfast and lunch every day, plus a constant supply of fruit, snacks, tea, coffee and soft drinks, because great work starts with great food.Cycle-to-Work Scheme: Support for sustainable commuting and staying active.Learning & Development: 1,000 annual education budget for courses, conferences, books, or training.Holiday: 25 days paid leave + bank holidays, with the option to carry over 5 days.Flexible Working: Hybrid model with 3 days in the office and 2 days from home to fit your lifestyle.Global Working: Work from anywhere in the world for up to 20 days a year.Team Energy: Regular socials, hackathons, and events — because collaboration and fun go hand-in-hand.What happens nextWe aim to have a simple and speedy hiring process, and we want to make sure that we are right for you as much as the other way around.CV application review: We will review it as quickly as possibleLet’s chat: Quick chat with our team about your experience and the roleTechnical Interview: Live Coding + System Design Experience and Mindset Chat: with an Engineering ManagerIn Office Interview: Lunch with other colleagues in the team + LT chatDiversity & InclusionWe’re an equal opportunities employer and celebrate diversity in all its forms. If you need any adjustments during the recruitment process, please let us know — we’re happy to accommodate your needs.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentTech

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is seeking a Senior Worldwide Specialty Seller to drive our Connect partner go-to-market (GTM) strategy for Amazon Connect solutions across Europe, Middle East, and Africa.Amazon Connect services work backward from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As a Senior Worldwide Specialty Seller, you will strategically build mind share and adoption of Amazon Connect practices across our strategic existing and new partners in the EMEA market.You will own and drive GTM strategies for Amazon Connect partners in your assigned EMEA territories. You will be responsible for developing and implementing key programs and initiatives to drive revenue and user adoption, ensuring new customers select AWS as their cloud provider for customer experience solutions via these partners.You will strategically identify Connect customers and opportunities, build and manage pipeline, lead Connect solution discussions for partners and customers, collaborate with our regional Connect teams to qualify and validate how and when we deliver our services via a regionally specific partner, oversee successful customer implementation of the solution, and own sales cycle and business goals for your territory. By establishing and growing business and technical relationships at senior levels, and managing strategic interactions with these stakeholders, you will drive top line revenue growth and overall end customer adoption and value through partners.You will work independently with our EMEA partner, go-to-market strategy and business development leaders to develop and implement strategic support, co-programming, and portfolio engagement to increase middle and tail of funnel outcomes and accelerate seller cycles in the field. You will also lead collaboration with cross functional teams in marketing, solutions architecture, and business development to execute a consistent coverage model, go-to-market strategy, and goals for the AWS business in Europe, Middle East, and Africa.Key job responsibilities Drive Customer Obsessed partner business strategies in the EMEA market. Develop and implement AWS go-to-market strategies with Connect partners in your assigned EMEA territories. Build and maintain strategic relationships with senior partner stakeholders. Accelerate customer adoption with partners by developing and executing comprehensive sales and business plans, leading well-developed sales engagements and successful GTM activities. Design and implement scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth. Create operational planning documents and serve as an Amazon Connect subject matter expert for the EMEA market. Ensure customer and partner satisfaction through strategic engagement and relationship management. Expect moderate travel throughout Europe, Middle East, and Africa.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic qualifications- Experience working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services- Experience in Go-To-Market, Business Development, Sales, or Consulting- Experience developing strategies that influence leadership decisions at the organizational level- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or StoragePreferred qualification - Experience selling to Fortune 1000 or Global 2000 organizations- Experience as a founder or executive focused on related segments, or as a practice leader or business unit ownerAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

LondonSales – New Business /Permanent - full time /HybridAt PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.The Purpose:Join our dynamic team and play a pivotal role in our fintech scale-up's growth story! As a Sales Executive focused on new business, you'll be instrumental in expanding our footprint across the UK & Europe, specifically within the local payments landscape. This is an exciting opportunity to source leads, build valuable relationships, and convert promising opportunities within the enterprise merchant space. We're looking for an ambitious and driven individual ready to make a significant impact. You'll be a key player in identifying, prospecting, engaging with, and ultimately signing potential enterprise merchant partners and PSP's to help them optimize their payment solutions using our expertise in local payment methods. This is an individual contributor role where you'll build and manage your own pipeline, drive revenue against targets, and contribute to product adoption. Your impact in this role:Own the full sales cycle: Identify, prospect, and close new mid-market merchant contracts in the UK & European markets, with a strong focus on local payment solutions.Hunt for new business: Actively generate and qualify leads, building a robust pipeline of opportunities.Build strategic relationships: Cultivate strong connections with key influencers and decision-makers, including C-level executives, fostering trust and identifying short and long-term opportunities.Achieve and exceed targets: Deliver consistent revenue against new business goals, driving product adoption and customer satisfaction.Provide expert guidance: Work closely with Sales Engineering teams to ensure effortless client onboarding, and collaborate with Client Success and Marketing teams to deliver effective customer training and activation sessions.Seamless handovers: Develop comprehensive customer plans for efficient transition of accounts to the Account Management teams post-sale.Become a local payments expert: Continuously develop a deep understanding of the UK & European payments landscape, specifically alternative and local payment methods, and clearly articulate how our solutions strategically address merchant needs.What would make you a great fit: Proven sales experience: A track record of successful sales or direct partnership experience, ideally within the payments or fintech industry, with a clear ability to close deals.Knowledge of the FinTech payments space: A broad view of how and where we fit within the payments ecosystem, particularly regarding local payment methods, and how that is strategically important to our future positioning.Results-driven: A proven record of high performance and achieving outstanding results against targets.Commercial and analytical acumen: Strong commercial, analytical, and quantitative skills are essential, with the ability to leverage data and analytics to back up assumptions, suggestions, and drive actions.Strong sense of ownership: Demonstrated ability to independently build and manage your pipeline and maintain high levels of productivity with minimal supervision.Exceptional influencing skills: Comfortable engaging with diverse customer types, including technical and C-level stakeholders, and adept at customising messaging based on the audience.Fluent in English Excellent written and verbal communication skills are essential.Additional European languages are a significant advantage!What's in it for you?Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.Workplace Nursery Scheme - Save on childcare through salary exchangeGym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletMental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.Pet-friendly office- Because work is better with your paw-tners by your side Our Principles:We get things done: We are courageous; we take ownership, make decisions and get things done.We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intentWe put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.Job DescriptionThe Junior Product Manager plays a key role in shaping and enhancing a cloud-based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external partners, this role drives the delivery of capabilities that optimize customer outreach strategies, improve agent effectiveness, enhance customer interactions, and increase operational efficiency.The successful candidate will translate business objectives into actionable product requirements, prioritize and manage the product backlog, coordinate feature implementation, and leverage data-driven insights to continuously improve platform capabilities and business outcomes. This role offers the opportunity to influence the evolution of a critical customer engagement platform that enables seamless and efficient customer experiences across a global organization. Responsibilities:Support the Product Manager in executing the product roadmap for the Five9 Dialer platform.Partner with Contact Center Operations, Technology, Workforce Management, Compliance, Risk, and Analytics teams to gather business requirements and define product enhancements.Translate business requirements into user stories, acceptance criteria, and prioritized backlog items.Participate in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives.Coordinate the delivery of new features, enhancements, upgrades, and production releases.Support user acceptance testing (UAT), defect triage, production validation, and release readiness activities.Monitor product performance and operational metrics, identifying opportunities to improve dialing strategies, agent experience, campaign effectiveness, and customer outcomes.Collaborate with Five9 and internal technology partners to troubleshoot issues, prioritize enhancements, and support platform stability.Assist with implementation of new dialing capabilities, automation, integrations, and workflow improvements.Develop product documentation, process guides, release communications, and training materials to support adoption.Analyze user feedback and operational insights to recommend product improvements and future roadmap opportunities.Ensure platform capabilities align with regulatory, security, and compliance requirements.Going to Office in London or Brighton 3 days a week.Qualifications6+ years of experience in Product Management, Business Analysis, Project Management, Contact Center Operations, or a related discipline.Experience working with Five9 Cloud.Knowledge of outbound dialing technologies, predictive dialing, preview dialing, progressive dialing, and campaign management.Experience with CRM integrations, IVR, call routing, or workforce optimization platforms.Understanding of contact center KPIs, including connection rates, occupancy, average handle time, abandonment rates, and campaign performance.Familiarity with Agile methodologies, including writing user stories, managing product backlogs, and participating in sprint ceremonies.Experience working with cross-functional teams across Product, Technology, Operations, and Vendor organizations.Proficiency with Jira, Azure DevOps, Confluence, or similar Agile delivery tools.Nice to have:Experience working with Genesys Cloud, NICE CXone, Amazon Connect, or other cloud contact center platforms.Experience supporting digital servicing channels such as voice, chat, SMS, or messaging.Familiarity with customer authentication, identity verification, or fraud prevention solutions.Experience using analytics and reporting tools such as Power BI, Tableau, SQL, or Excel.Exposure to regulated industries such as financial services is a plus.Additional InformationWe offer:Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.Work From Anywhere Culture: make the most of the flexibility that comes with remote work.Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.Miratech is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries The Role: As a Lead Product Manager, you are a seasoned product leader who is passionate about experience innovation and eager to push the boundaries of what’s possible. You bring the experience and credibility to lead our most complex, ambiguous work, and to shape the direction of our wider Product practice. You will thrive in this role if you are: A confident, strategic problem solver who challenges the status quo and shapes direction for others A collaborative leader who values teamwork, mentorship and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies, consulting and stakeholder leadership A confident user of AI tools and technologies, who champions how AI can improve product management practice and outcomes for clients and users Role Responsibilities: Valtech are looking for an experienced, highly motivated, entrepreneurial and dedicated Lead Product Manager to join our team. This role comprises leadership across our most complex and ambiguous agile projects and programmes, often spanning multiple teams and disciplines. Our Product Managers work with our expert in-house teams of developers, designers and testing engineers to deliver innovative, high-quality products. Product Managers at Valtech work at the intersection of disciplines, to create products that unlock value for users and capture value for clients. We work across the full lifecycle of a product, from hypothesis and execution, to growth and optimisation. As a Lead Product Manager, you will be responsible for ensuring our teams are building the right thing; products that meet business objectives, deliver value to users and have a strong, commercially viable business case. You’ll work in close collaboration with designers, engineers, strategists, delivery leads and partner with senior and C-suite client stakeholders to define the product and service strategy, clarify priorities, validate hypotheses, align around measures of success, and more, to go from idea to successful implementation. Our Lead Product Managers take on our most complex projects and typically work in a product leadership role within a programme team, guiding other Product Managers as well as the wider delivery team. You'll be actively involved in commercial activities, playing a leading role in pitching, proposals and business development. You'll play a pivotal role in defining our practice strategy, improving our craft and capabilities, and coaching colleagues to support their learning and development. You'll also lead by example in how we use AI: embedding it into your own day-to-day practice as a Product Manager, championing better ways of using AI across your team, and helping design and deploy AI-powered products and capabilities with our clients and their users. Must have qualifications: To be considered for this role, you must meet the following essential qualifications: Passionate about creating world-class digital products and services A track record of planning and delivering successful end-to-end products and services, with a demonstrable history of results and the impact they’ve made Experience working closely with, and influencing, senior and C-suite level stakeholders Enjoy working collaboratively with colleagues and clients Have a “test and learn” mentality, and show a desire to constantly improve their skills Balancing different, and often competing, senior stakeholder needs and priorities to drive work forward Comfortable with ambiguity and switching between big picture and individual workstreams depending on the focus needed Experienced in using AI tools and technologies in your day-to-day practice as a Product Manager, and confident championing AI-enabled ways of working across your team Experience building and deploying AI-powered products or capabilities with organisations and their users Experience building your own tools, scripts or workflows that extend AI capabilities beyond a standard chat interface Nice to have qualifications: A breadth and depth of experience across the full product/service lifecycle, from discovery and strategy, to product build, run and optimisation, preferably in the Commerce domain. A depth of experience in at least one part of the product lifecycle, or an industry Experience selling work or gaining investment for product ideas Experience leading teams in large scale, ambiguous, or otherwise challenging environments Experience coaching and turning underperforming teams into high-performing agile teams Ability to zoom out, see the bigger picture and breakdown silos. To understand complex systems and identify points of leverage. Experience mentoring or line managing other Product Managers If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. The benefits This is a permanent position based in the UK.Beyond a competitive compensation package, we offer: Hybrid working Career advancement, with international mobility and professional development programs Learning and development, with access to cutting-edge tools, training and industry experts Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

Account Executive at ArdoqOwn a UK territory, win new business, and become the advisor who helps growing organizations turn digital complexity into a clear path forward.The Ardoq storyArdoq is the AI-powered Enterprise Architecture platform that turns enterprise complexity into connected intelligence. Built out of Oslo and now genuinely global, we help big companies move like small companies: seeing their enterprise clearly, simulating change before it happens, and making smarter decisions through a living, connected model of their business.We're a 5x Gartner Magic Quadrant Leader, trusted by more than 400 of the world's most complex organizations, including British Telecom, Marks & Spencer, Carlsberg Group, and ExxonMobil. We're backed by leading global investors including EQT and One Peak, which gives us the stability of a mature company with the speed and soul of a startup.Why this role mattersThe companies in your territory are all wrestling with a version of the same problem: more systems, more data, more AI projects, and no clear view of how any of it connects. Their IT leaders can't easily say what technology they own. Their teams are buried in spreadsheets that are stale the moment they're saved, and they're being asked to modernize and move faster than their own systems will allow.That's the gap you help close. As an Account Executive, you own a defined UK territory: finding the right accounts, running consultative, value-based conversations, and helping leaders find signal in the noise and make change with confidence instead of guesswork. You'll carry a number and build the pipeline to hit it, with real ownership over how you win.What you'll doOwn the full cycle: Lead and manage the sales cycle from discovery through signed agreement and a clean handover to Customer Success.Hit your number: Deliver against your assigned ARR quota and keep a rolling pipeline at four times your quarterly target.Plan your territory: Run focused territory and account planning to identify and prioritize high-value target accounts.Sell on value: Build clear business cases and value models that show measurable customer benefit, not just features.Win as a team: Partner with BDRs, internal teams, and partners to create and convert opportunities.A typical dayYou start with your territory plan: which accounts are heating up, which need a fresh angle, and where your next quarter of pipeline is coming from. You run a discovery call and listen for the real business goal underneath the stated ask. You sync with a BDR on the accounts you're targeting together and shape the outreach that will actually land.Later you build a value model with a prospect, turning a vague ambition into a number their leadership will care about. You keep your CRM and forecast honest, because your number is a commitment, not a hope. And you make time to swap notes with a teammate on what worked in your last win, because the whole territory gets stronger when the team does.Who you areWe're looking for someone who pairs real new-business hunger with a humble, team-first mindset. The behaviours come first; the tools can be learned.Action-oriented: You move opportunities forward quickly and clear small obstacles before they grow, adjusting as customer priorities shift.Collaborative: You work openly with BDRs, partners, and customers, sharing information and asking for input so everyone can deliver a consistent experience.Customer-focused and candid: You build trust by understanding what the customer is trying to achieve, and you'll say the honest thing when it helps them or the business.Results-driven: You follow through on commitments, balance quality with urgency, and keep moving deals to the next step.On the skills side, you bring:Experience leading enterprise sales engagements with multiple stakeholders through structured discovery and consultative selling.Strength in account and territory planning that balances quick wins with longer-term growth.Value-based selling and business case development that connects to measurable outcomes.Discipline with CRM and forecasting tools to keep pipeline health and forecast accuracy visible.Comfort working with partners to get introductions and move deals forward.A persuasive, data-driven approach, comfort making sense of complex information, and AI fluency to keep your work sharp and efficient.The 'Ardoq Way'We live by three values that define how we work, how we treat each other, and how we win.BOLD: We raise the bar and start from a place of "what if I could?" We act decisively even when the information isn't complete, and we choose forward motion and learning over waiting for the perfect answer.CARING: We care enough to be candid, giving direct, kind, timely feedback that helps teammates grow. We operate as one team, share knowledge openly, and put collective success ahead of individual wins.DRIVEN: Everyone here has a stake in the outcome, including stock options. We act like owners, measure success by impact rather than effort, and stay focused on the highest-value work at pace.Why Ardoq?We believe that high performance is powered by wellbeing. You’ll have access to a competitive package that supports performance, wellbeing, and long-term success.Employee stock options, so you share in Ardoq's success as we grow together25 days annual leave offered globallyEnhanced parental leave available globally to support you and your familyRetirement and insurance benefits, including travel, health, disability, and life insuranceAnnual learning budget to support your growth and developmentCycle-to-work scheme and office lunchesA hybrid working policy: 2 to 3 days per week from our centrally located London officeHow to ApplySend us your CV - we’d love to hear from youOur hiring process typically includes 3 - 4 interview stages:Intro screen chat with hiring manager case interview values interview.Final NoteAt Ardoq, every teammate has a voice. Whether you love tackling enterprise-scale challenges or improving how companies run, you’ll not only belong, you’ll impact, grow, and make work meaningful.#LI-Hybrid

Field Enterprise Account ManagerThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:Field Enterprise Account ManagerHPE Networking (UK, Home‑Based)Why HPE Networking:HPE Networking empowers organisations to modernise, secure, and simplify their digital infrastructure. We deliver AI‑driven, cloud‑managed, and highly automated networking solutions spanning wired and wireless connectivity, SD‑WAN, SASE, security, and edge‑to‑cloud architectures.Backed by Hewlett Packard Enterprise’s global scale and innovation leadership, we help customers build the networks that power their business today—and prepare them for tomorrow. At HPE Networking, you’ll join a team focused on solving real‑world challenges through simplicity, intelligence, and customer‑first design.The Role:We’re looking for an experienced Field Enterprise Account Manager to drive growth for HPE Networking across a portfolio of named UK enterprise account within the Enterprise & Manufacturing market.You’ll own strategic account relationships, expand networking footprint, and drive adoption of our full portfolio, including:AI‑driven networking and automationWired and wireless LANSD‑WAN and edge connectivityZero Trust security, SASE, and policy enforcementCloud‑managed networkingEdge‑to‑cloud infrastructure solutionsThis role is ideal for a strategic, consultative seller who thrives on building long‑term customer partnerships and influencing technology transformation at scale.What You’ll Do:Grow and manage relationships with senior enterprise stakeholders, including IT leaders and C‑suite decision‑makers.Lead account strategy, planning, pipeline development, and forecasting.Position HPE Networking’s differentiated solutions across connectivity, security, automation, and hybrid architectures.Work closely with pre‑sales, technical specialists, channel partners, and HPE teams to deliver customer success.Deliver compelling presentations, proposals, and business cases.Maintain disciplined forecasting and CRM accuracy.What You’ll Bring:Proven success selling networking, cloud, security, or IT infrastructure solutions intomanufacturing or enterprise customers. Strong understanding of enterprise networking technologies (switching, wireless, automation, SD‑WAN, security, cloud networking).Ability to build and execute strategic account plans in complex customer environments.Excellent communication, relationship management, and negotiation skills.A consultative, customer‑focused approach with the ability to simplify technical value.Strong references demonstrating consistent performance in enterprise accounts.Why You’ll Love Working Here:Be part of a global networking business driving innovation and transformation.Sell solutions that genuinely differentiate through simplicity, security, and automation.Thrive in a culture built on trust, collaboration, and empowerment.Enjoy autonomy, career growth, and the support of HPE’s worldwide ecosystem.At HPE Networking, this isn’t just a sales role—it’s a chance to shape the future of enterprise connectivity.What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedkingdom#networking, #salesJob:SalesJob Level:MasterHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Recruitment Fraud AlertWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.SummaryLocation: Winnersh, Berkshire, United Kingdom; London, London, United KingdomType: Full time

LondonSales – Payment Partnership /Permanent - full time /HybridAt PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.The Purpose:We are seeking an experienced and proactive Payment Scheme Compliance Manager to establish and lead our scheme compliance function. This is a role with a high degree of autonomy, responsible for designing and implementing processes to ensure compliance with multiple payment scheme rules across our European portfolio. Initially operating as a standalone role, there is potential to expand the team with additional resources within 12–18 months.Key ResponsibilitiesEstablish and manage a robust compliance process or a diverse portfolio of European payment methods, each with its own set of scheme rules.Develop efficient processes to ingest, interpret, and monitor scheme rule changes, ensuring the business remains fully compliant.Act as the subject matter expert on scheme rules, providing guidance and training to internal teams.Collaborate cross-functionally with Product, Legal, Risk, Compliance, Operations, and Commercial teams to ensure rule changes are operationalised effectively.Maintain proactive relationships with payment schemes to stay ahead of upcoming changes, requirements, and potential impacts.Identify, escalate, and manage compliance risks, including the ability to challenge or lobby against rules where necessary to protect commercial and operational interests.Build the function’s infrastructure, including documentation, monitoring tools, and reporting frameworks.Support the long-term growth of the scheme compliance function by defining resource requirements and onboarding future team members.Skills & Experience RequiredStrong understanding of the payments industry, particularly local payment schemes and their governance frameworks.Demonstrable experience interpreting and applying scheme rules in a commercial or operational setting.Proven ability to develop and implement compliance processes from the ground up.Excellent stakeholder management skills, including experience liaising with external scheme representatives.Strong analytical and problem-solving skills, with the ability to interpret complex rules and translate them into actionable requirements.Confident communicator with the ability to influence at all levels of the business.Self-motivated and comfortable working independently in a role with significant autonomy.What We OfferOpportunity to shape and build a new function from inception.High-impact role with direct influence on strategic and operational decision-making.Collaborative and supportive company culture.Competitive salary and benefits package.What's in it for you?Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.Workplace Nursery Scheme - Save on childcare through salary exchangeGym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletMental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.Pet-friendly office- Because work is better with your paw-tners by your side Our Principles:We get things done: We are courageous; we take ownership, make decisions and get things done.We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intentWe put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Senior Manager, Onboarding to join our Customer Experience team at Pleo!. In this role, you'll lead the strategy, operating model, and team responsible for onboarding Pleo's largest, most complex, and strategically important customers. You'll ensure enterprise customers move from contract signature to successful implementation, adoption, and measurable value through a structured, relationship-driven onboarding experience. You'll lead a team responsible for complex customer program that may involve multiple business units, entities, countries, technical integrations, senior stakeholders and change-management requirementsWho you’ll be working with and reporting to You'll report to our Director, Customer Success and work closely with leaders and team across customer success and support, sales and account management, product, and others. You'll lead a team of 4 enterprise onboarding managers responsible for delivering high-touch onboarding programs to Pleo's largest customers. What you’ll be doingAs a Senior Manager, Onboarding you will: Lead the team and the strategy: Set the strategy for onboarding our biggest, most complex customers, and lead the team that delivers it.Manage and grow a team of Enterprise Onboarding and Enablement Managers. Give them clear goals around customer outcomes, quality, and time-to-value.Run the end-to-end onboarding model: from discovery and implementation planning through configuration, integrations, enablement, go-live, and handover to Customer Success.Build relationships that matter: Build trust with senior stakeholders, CFOs, finance leaders, transformation leads, IT leaders, and executive sponsors.Keep every onboarding conversation focused on business value, not just technical delivery. Connect what Pleo does to what the customer is actually trying to achieve.Lead executive conversations on progress, value, risk, and readiness, and hold your own in technical conversations with Product, Engineering, Solutions, and Security, without losing the bigger picture.Keep programmes on track:Set clear governance for every programme: scope, milestones, owners, decisions, dependencies, and risks.Build a steady rhythm of steering calls and reviews for the programmes that matter most.Spot risk early, stalled decisions, low engagement, technical blockers, changed stakeholders, and lead recovery plans when a programme needs one, with clear actions, owners, and timelines.Strengthen the handoffs: Work with Sales before and during handover to confirm requirements, complexity, timelines, and what we've committed to, so nothing gets lost in translation.Work with Product and Engineering to unblock integrations, technical issues, and customer-specific implementation risks.Build a strong handover to Customer Success, so goals, relationships, risks, and open items carry over cleanly.Drive adoption, not just go-live:Build enablement programmes that help admins, finance teams, managers, and employees actually use Pleo well.Tailor how you enable different people, a finance admin needs something different from an employee submitting expenses.Help customers manage the change: preparing users, building champions, and making new ways of working stick.Use data to keep improving: Track onboarding health, timelines, capacity, and go-live confidence, and forecast what's coming.Use what you learn to improve the model, spot patterns, and cut out unnecessary complexity.Be the voice of the enterprise customer inside Pleo, make sure recurring blockers and product friction get seen by Product, Engineering, and leadership.Keep raising the bar for how Pleo supports its most complex customers, from the first conversation to real value realised.What you bringYou’ll thrive in this role if you have:8+ years of experience in customer onboarding, enterprise implementation, customer success, customer enablement or a related customer-facing function4+ years leading people, ideally in enterprise onboarding, implementation, solutions, or customer success teamsA track record of delivering onboarding or implementation programmes at enterprise tech companiesExperience with large, complex customers, multiple stakeholders, regions, entities, workflows or technical dependenciesA relationship-first leadership style, and the ability to earn trust with senior customer stakeholders quickly. Real executive presence: you're comfortable presenting to CFOs, finance leaders, technology leaders, and executive sponsors. Experience leading technical conversations with Product team covering integrations, security, data or configurationExperience building enablement programmes for different audiencesStrong people-management and coaching skills, with a record of building high-performing, customer-facing teams.Commercial awareness: you understand how onboarding quality affects adoption, retention, customer confidence, revenue, and account growth over time.Strong cross-functional leadership, you can influence teams and leaders even without direct authority over them.A data-driven, disciplined approach: you use metrics, forecasts, and customer signals to guide decisions.Comfort with fast-paced growthWhy is this role a good fit for youThis role is a good fit for you if:You think in outcomes, not tickets. You want onboarding to prove value to the customer, not just tick off a technical implementationYou like leading a team through complexity, juggling multiple stakeholders, competing priorities, and the occasional at-risk programme doesn't rattle you, it's where you do your best work.You'd rather be in the room with a CFO than behind a project plan, you enjoy building trust with senior stakeholders and leading high-stakes conversations, not just coordinating tasks.This role is not a good fit for you if:You prefer a narrower, more predictable scope, this role spans strategy, people leadership, executive relationships, and hands-on risk management, all at once.You'd rather stick to the technical side of implementation, this role needs you to hold the business case as tightly as the technical detail, and move fluidly between the two.You're looking for a purely individual-contributor role, leading and developing a team is core to this job, not a side responsibility.How you’ll develop in this role In your first 6 months at Pleo, you’ll:Build a mature and repeatable enterprise onboarding and enablement operating model.Deliver measurable improvements in time-to-value, go-live success, adoption, and customer satisfaction.Establish stronger relationships and governance across Pleo’s largest customer implementations.Reduce implementation delays caused by unclear ownership, technical dependencies, or stakeholder misalignment.Improve how customer value is defined, positioned, measured, and transferred into ongoing Customer Success plans.Be recognised as a key leader in how Pleo launches, enables, and retains large enterprise customers.The locationPlease note: We can hire on a hybrid set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.Show me the benefits!Your own Pleo card (no more out-of-pocket spending!)Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MédisWe offer 25 days of holiday + your public holidaysFor our Team, we offer both hybrid and fully remote working optionsWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Hiring Manager Interview: 45 mins interview to go deeper on your experience and how your profile can fit to the rolePleo Challenge and Panel Interview: We will send you a take home test and invite you to present it during a 60 mins team interview. This is an opportunity to show us how you would handle the day to day of the roleFinal Interview: A final interview with a Senior LeaderTransparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!Last time we hired a similar role, we received a vast number of applications but only a few were selected for an intro call. Some of the key reasons why previous candidates didn’t make it past the application screening stage include:CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background!Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondon; Lisbon; MadridEmployment TypeFull timeLocation TypeHybridDepartmentCustomer Experience

Systems Engineer - Service ProvidersThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:As part of the HPE Networking sales team, you will drive the technical sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected set of Tier 2 service provider customers, bringing together HPE Networking capabilities across routing, switching, security, automation, assurance and cloud operations.Successful Systems Engineers combine deep networking expertise with hands-on technical credibility, commercial awareness and the ability to communicate clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing, and a working understanding of adjacent domains such as data centre networking, security, network automation, virtualisation and cloud. You will build trusted, long-term relationships with technical decision-makers by understanding each customer’s strategy, architecture, operational model, organisation and buying process.AI-native operations, assurance, automation and sustainability are increasingly important in customer strategies and tenders. You should be comfortable leading discussions, presentations, demonstrations, workshops, evaluations and proof-of-concept activities in these areas, supported by HPE specialists where appropriate.This is a UK-based role with regular customer engagement and close collaboration with Systems Engineers, Account Managers, specialists, product teams, partners and other colleagues across HPE. Travel within the UK, and occasionally internationally, will be required.Key responsibilities:Own and drive the technical sales strategy and technical account plan for assigned customers, aligned with the account team and the customer’s business priorities.Discover and qualify customer requirements, operational challenges and desired outcomes, then translate them into clear solution architectures and value propositions.Design and propose HPE Networking solutions across routing, switching/DC, security, automation, assurance and cloud operations, drawing on the wider HPE portfolio and partner ecosystem when relevant.Engage and influence customer technology strategies through executive and technical presentations, whiteboarding, architecture workshops, demonstrations, events, evaluations and proofs of concept.Build, develop and maintain trusted relationships with technical decision-makers, architects, operations teams, procurement stakeholders and the partner community.Lead technical responses to RFI, RFP and RFQ processes, including solution compliance, high-level designs, bills of materials, risk identification and technical validation.Coordinate specialists and internal resources across HPE to deliver a consistent customer experience and the strongest possible technical outcome.Capture new customer requirements, market trends and competitive insight, and provide structured feedback to product management and business units.Maintain accurate opportunity and activity information, identify technical risks early and support the account team through the full sales cycle.Continuously develop your technical, industry and competitive knowledge, and share expertise with colleagues and customers.Preferred qualifications and experience:Typically 6+ years of relevant experience with service provider networks in a technical pre-sales, Sales/Systems Engineering, consulting or network architecture role. Equivalent depth of experience is equally valued.Bachelor’s or Master’s degree in Engineering, Computer Science, Information Technology or a related field, or equivalent practical experience.Relevant industry certifications, for example JNCIP/JNCIE, CCNP/CCIE, CISSP or HPE technical certifications, are beneficial but not mandatory.Expert-level understanding of IP routing technologies and protocols. Strong knowledge of MPLS and segment routing is essential.Demonstrable hands-on capability in service provider routing, with useful experience in one or more adjacent areas: data centre switching, network security, automation, network virtualisation, cloud networking or observability and assurance.Experience designing resilient, scalable and operationally supportable network solutions, and the ability to explain architecture choices and trade-offs clearly.Knowledge of network automation and programmability using technologies such as Python, Ansible, NETCONF, YANG, REST APIs, JSON and OpenConfig is desirable.Understanding of service provider security, DDoS protection, zero-trust principles or secure managed services is an advantage.Good awareness of service provider market trends and emerging use cases, including AI infrastructure, network-as-a-service, sustainability and operations automation.Knowledge of HPE Networking products and solutions is desirable. Strong experience with relevant competitive platforms is also valued.Ability to build and deliver demonstrations or proofs of concept that showcase routing, switching, assurance and automation capabilities.Strong written, verbal, presentation and whiteboarding skills, with the ability to communicate complex topics to audiences ranging from network engineers to senior technical and business leaders.Self-motivated and collaborative, able to work independently, prioritise effectively, keep multiple activities moving and perform well in a fast-paced environment.What success looks like:Customers recognise you as a trusted adviser who understands both their network and their business.Technical strategies are clear, differentiated and aligned with customer outcomes.Opportunities progress with well-managed technical validation, risk and stakeholder alignment.You expand HPE’s relevance by connecting service provider networking requirements with the broader HPE portfolio and specialist capabilities.You contribute actively to the wider team through knowledge sharing, coaching and reusable technical assets.Other information:Job location: United Kingdom.Working model: Home-based, with customer and team travel as required.Relocation: Not available for this position.What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedkingdom#networkingJob:SalesJob Level:TCP_04HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Recruitment Fraud AlertWe have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.SummaryLocation: London, London, United Kingdom; Manchester, Lancashire, United Kingdom; Bristol, Avon, United Kingdom; Winnersh, United KingdomType: Full time

DescriptionAt Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.That’s where you come in...At Zego we are revolutionising insurance and Sales Executives play a key role in Zego’s growth. You'll be part of our wider sales team, you'll be the first point of contact to customers are they go through the sales process. This role will offer basic salary and uncapped commission structure.What you'll be doingYou will work through the new and existing business leads by making outbound calls to prospective customers, helping them through the sales process. You'll deal with incoming sales calls, mid-term adjustments, renewals and returning customers. You will assess customers insurance needs and advice on appropriate Zego insurance products, whilst always following compliance guidelines. You will ensure customer satisfaction and provide professional customer support over phone, live chat and email.You will maintain a positive, empathetic and professional attitude towards customers at all times and build productive trust relationships. You will respond promptly to customer inquiries whilst making sure all communication is documented and logged in our internal system. You will follow GDPR guidelines and processes in all communication with customersWhat you will need to be successfulYou will have proven skills working within a high performing target-driven customer call centre- sales and service environment, ideally in a call centre setting. You've worked in a high target environment, high revenue, daily call targets.You are obsessive about customer experience and act as an advocate for our customer’s needs. You're able to listen to customers and be able to give advice and support. You have an ability to multitask, set priorities and manage time effectively. You will have a good understanding of GDPR rules and regulations and be able to use multiple systems at the same time. Ideally, you will have experience in insurance or an FCA regulated business. What’s it like to work at Zego?Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.How we workWe foster a flexible approach that empowers every Zegon to perform at their best. Your training will be delivered in our London office for the first 1-2 weeks, after that, you will be able to work mostly remote. We'll ask you to attend our team and company-wide events, normally once every couple of months. We will provide a contribution to help pay towards travel costs when attending company and team events.Our approach to AIWe believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.#LI- Hybrid#LI-AH1Job SummaryID: DDE8A5B9E5Department: Customer SupportType: temporary time

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.Job DescriptionAs a Solutions Architect, you will need expertise in CX platforms (e.g., Genesys, Google, Five9, TalkDesk, Amazon, NICE) across various applications such as inbound, outbound, WFM, and other integrated technologies within the CX space (CRM, speech analytics, omni-channel CX). The purpose of the role is to lead the design and architecture of cloud-based CCaaS ecosystems that transform customer experiences. To enable clients to achieve operational excellence and business value by integrating intelligent, scalable contact center solutions with their core technologies.Responsibilities:Serve as the subject matter expert on modern CCaaS and CX platforms, working with enterprise clients to understand their challenges and goals, and developing customized solution proposals that clearly articulate the benefits and technical approach.Analyze complex business requirements and design comprehensive technical architectures that integrate CCaaS solutions with CRM systems (e.g., Salesforce, Service Cloud), AI/analytics tools, WFM, and other customer experience technologies.Create detailed project estimates, including costs, timelines, and resource needs, for the implementation, migration, and optimization of cloud contact center solutions.Develop complete solution designs covering telephony architecture, omnichannel routing, digital integration, data flows, and security considerations to guide successful deployments.Support sales teams by answering deep technical questions, proposing innovative CX solutions to client challenges, and enhancing our technical proposals.Stay at the forefront of CX and CCaaS innovations, evaluating and incorporating new features from leading platforms and AI services to continuously improve our solution offerings.Perform other duties as may be required consistently with the purpose of this role.Qualifications10+ years of experience selling products and services within CX/Contact Center ecosystems.5+ years of professional services experience with Genesys Cloud and at least one of the following CCaaS products. (Amazon, Five9, Google, NICE, TalkDesk)Experience with cloud platforms such as GCP and/or AWS.2+ years of experience with AI tools and technologies (i.e. Voice/Chat BOT, Agent Assist, Automated QM, etc)Proven expertise across multiple CX applications (Inbound, Outbound, WFM) and integrated technologies (CRM, Speech Analytics, Omni-Channel CX).Excellent presentation and communication skills for engaging both internal teams and clients effectively.Highly organized with strong time management skills, a self-starter attitude, and the ability to thrive in fast-paced environments.Additional InformationWe offer:Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.Work From Anywhere Culture: make the most of the flexibility that comes with remote work.Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.SummaryType: Full-timeFunction: EngineeringExperience level: Mid-Senior LevelIndustry: Information Technology And Services

DescriptionAccount Executive _ Civica Election ServicesHybrid (2 days per week preferred in the Clarendon Road, London N8 office)DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you'll love this role of Account ExecutiveThis is an exciting opportunity to join Civica Election Services (CES), supporting public and private sector organisations across the UK. As an Account Executive, you will play a key role in driving growth through account management, business development, campaign support, and stakeholder engagement.Working closely with senior leaders, sales teams, marketing, and customers, you'll help identify opportunities to expand services, support tender submissions, and develop strong customer relationships. You'll gain exposure to the democratic services sector and have the opportunity to make a meaningful contribution to the delivery of elections and democratic processes across the country.If you're commercially minded, enjoy building relationships, and have the drive and determination to help grow a successful business, this role offers excellent opportunities to develop your sales and account management career within a market-leading GovTech organisation.Key Responsibilities• Support the delivery of account management strategies to achieve sales and growth targets across CES• Build and maintain strong relationships with existing customers, identifying opportunities to upsell and cross-sell products and services• Research accounts, identify key stakeholders, and generate new business opportunities• Support targeted sales and marketing campaigns, including lead nurturing, follow-up activity, and performance reporting• Prepare quotations, proposals, information packs, and tender responses in line with Civica commercial policies• Coordinate tender and proposal activity from initial draft through to successful submission• Maintain accurate records within Salesforce and other sales platforms, ensuring opportunities and customer activity are tracked effectively• Gather and communicate customer feedback to support product development and service improvements• Monitor market trends, competitor activity, and sector developments, providing market intelligence to the wider business• Arrange and coordinate customer meetings, account visits, and follow-up actions• Attend customer events, exhibitions, and conferences as required• Support customer satisfaction initiatives, including Net Promoter Score surveys• Collaborate closely with operational, support, marketing, and leadership teams to deliver excellent customer outcomes• Support quality assurance activities during election delivery periods and unscheduled elections• Leverage tools such as Copilot, Salesforce, Highspot, and Slack to improve efficiency and drive sales performanceRequirements• Previous experience in account management, sales support, business development, customer success, or a similar customer-facing role• Strong stakeholder engagement skills with the ability to build relationships at all levels• Excellent verbal and written communication skills with confidence presenting information to customers and colleagues• Commercially aware with a passion for delivering excellent customer service• Highly organised with the ability to manage multiple priorities and deadlines• Strong problem-solving skills and the ability to respond quickly to changing situations• Experience producing quotations, proposals, tenders, or sales documentation would be advantageous• Comfortable using CRM platforms and sales enablement tools• Proactive, committed, hard-working, and tenacious approach to achieving results• Strong research skills with an interest in market trends, customer challenges, and industry developments• Ability to work effectively both independently and as part of a collaborative team• Experience working within Local Government or the wider public sector would be beneficial• Interest in politics, governance, democracy, or digital technology would be advantageousWe Want You to Bring Your Whole Self to WorkThere is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.Why You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:BenefitsTime Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering.Financial Well-being & Security Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – 25,000 lump sum (extendable to dependants).Health & Perks Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.Job SummaryID: 4B58788F97Department: DAG - UK

Air Conditioning Engineer London and the Home County £50-55k including travel package Are you a Air Conditioning Engineer with a passion and experience of working on VRVs, this company are recruiting due to work load and a new contract. As a VRV Engineer, you will play a crucial role in the installation, maintenance, and repair of VRV (Variable Refrigerant Volume) and VRF (Variable Refrigerant Flow) air conditioning systems. You will work on a wide variety of commercial, industrial and residential projects, ensuring that systems are operating efficiently and effectively while providing high-quality service to our clients. Key Responsibilities: Install, maintain, and repair VRV/VRF HVAC systems. Conduct troubleshooting, diagnosis, and repairs for system malfunctions. Perform system testing and commissioning. Carry out regular inspections and preventative maintenance. Provide technical support and training to junior engineers and staff. Work closely with clients to ensure their HVAC needs are met. Complete reports and documentation for all work completed. Ensure that all work complies with safety and industry standards. Qualifications: Proven experience in the installation, maintenance, and repair of VRV/VRF systems. Strong understanding of HVAC principles and electrical systems. Relevant qualifications (e.g., City & Guilds, F-Gas, or equivalent). Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Good communication skills and customer service experience. Full UK driving license (or applicable local license). Desirable Skills: Experience with a variety of VRV/VRF manufacturers (e.g., Daikin, Mitsubishi Electric, etc.). Knowledge of refrigerant handling and related regulations. Ability to read technical drawings and schematics. Benefits: Competitive salary with performance-related bonuses. Company vehicle and fuel card. Ongoing training and professional development. Pension scheme. Health and wellness benefits. Opportunities for career progression within the company. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH TPBN1_UKTJ

Mobile Electrician - Fixed Wire / EICR testing M5 Corridor between Taunton and Bristol Mobile role £40-45k depending on experience 4 days per week on the road and 1 day remote / office based to complete paperwork Are you a fully qualified Electrician that enjoys doing fixed wire / EICR tests within both domestic and commercial sites, Due to continued growth, we are looking for an experienced Fixed Wire / EICR Tester to join our expanding electrical team. Working for a well-established building services and maintenance company, you'll be responsible for carrying out Electrical Installation Condition Reports (EICRs) across a diverse portfolio of commercial and domestic properties. This is an excellent opportunity to join a business that prides itself on delivering high-quality electrical compliance and maintenance services while offering long-term career progression. Key Responsibilities • Carry out Electrical Installation Condition Reports (EICRs) across commercial and domestic properties., • Inspect, test, and certify electrical installations in accordance with the latest BS 7671 Wiring Regulations., • Identify faults, defects, and non-compliances, providing clear recommendations for remedial works., • Complete accurate certification and inspection reports using digital reporting systems., • Carry out fault finding and electrical testing where required., • Ensure all work is completed safely and in line with current Health & Safety regulations., • Deliver a professional and customer-focused service at all times., • Manage your own workload and travel efficiently between client sites., • Support remedial works where required following inspections. What We're Looking For, • Fully qualified Electrician (NVQ Level 3, City & Guilds, or equivalent)., • City & Guilds 2391 or 2394/2395 Testing & Inspection qualification., • Proven experience carrying out Fixed Wire / EICRs across commercial and/or domestic properties., • Strong fault-finding and diagnostic skills., • Excellent knowledge of BS 7671 Wiring Regulations., • Strong communication and report-writing skills., • Full UK Driving Licence., • A professional, reliable, and self-motivated approach. Desirable Experience, • Experience within Facilities Management, Building Services, or Electrical Maintenance., • ECS Gold Card., • Experience carrying out remedial electrical works., • Familiarity with digital certification and compliance software. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH JBRP1_UKTJ

We are looking for a maintenance engineer to join a forward-thinking and innovative engineering business operating within an exciting and rapidly developing industry. The company is focused on developing new technologies, improving processes and delivering high-quality solutions for a growing customer base, with a strong emphasis on sustainability and long-term growth. With continued investment in people, technology and production capabilities, this is an excellent opportunity for a maintenance to join a business with ambitious plans for the future. The company encourages new ideas, continuous improvement and a hands-on approach, giving employees the opportunity to make a genuine impact as the organisation continues to grow and evolve. Maintenance Engineer Role Benefits: Salary £43,000 Premium OT. 28 days holiday (rising with service). Life assurance scheme, paying 4x base salary. Private health insurance Employer Contribution Pension Scheme 6%. Sick pay. Uniform and vending key. Maintenance Engineer Duties: Days. (08:00-16:30). Maintain machinery and instrumentation equipment. Electrical fault finding. Attend machine breakdowns. Planned and routine maintenance. Complete maintenance reports. Ensure health and safety standards are met. Maintenance Engineer Requirements include: Recognised engineering qualification. Electrically qualified. 18th edition (desirable). PLC knowledge (advantageous). Experience working in an industrial maintenance environment. Pneumatics experience. A great opportunity to join a fantastic company with loads of benefits. If you like the look of this role, please apply to find out more details. This Maintenance Engineer position is commutable from: Wolverhampton, Walsall, Dudley, West Bromwich, Birmingham, and surrounding areas. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994 TPBN1_UKTJ

CNC MACHINIST Birmingham Permanent £44,000 Shifts Friendly supportive team Fast-paced, environment Unrivalled progression True full life-cycle engineering Want to work with high value and serious industrial machinery? Were looking for an experienced CNC Machinist to join our manufacturing team, working on a continental shift pattern and machining products to exacting customer specifications. This is a hands-on role where precision, mechanical ability and attention to detail really matter. Youll be setting and operating a range of CNC and conventional machinery, producing high-quality products in a fast-paced manufacturing environment. Commutable from: -Birmingham, Walsall, Sutton Coldfield, Moseley, Halesowen, Aston, Willenhall, Wednesbury, Dudley, Solihull, Kingswinford and Tamworth Duties Set and operate CNC milling and turning equipment, alongside other machinery. Machine and cut products to detailed drawings and specifications. Set tooling, adjust machine parameters and check equipment is correctly calibrated. Carry out dimensional and quality inspections using approved measuring equipment. Identify and record material and product references to maintain full traceability. Carry out routine machine checks, basic maintenance and fault finding. Safely handle and move materials using forklifts, cranes and lifting equipment full training provided where required. Shift working Days and Nights Requirements Experience setting and operating CNC milling and/or turning machines in a manufacturing environment. Ability to read and understand engineering drawings. Experience with tooling selection, machine set-up and dimensional measurement. Strong attention to detail and a commitment to producing quality work. A good understanding of machining techniques and manufacturing best practice Forklift and/or crane experience would be advantageous, but full training can be provided. Happy to work shifts, days and nights Why this role? This is a great opportunity to join an established manufacturing operation where youll be working with specialist products, advanced machinery and demanding engineering standards. If youre a CNC Machinist who enjoys hands-on machining, precision work and working with challenging materials, wed like to hear from you. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994 TPBN1_UKTJ

The Company Able Bridge Recruitment are delighted to be working with a prestigious accounting firm in the heart of the Scottish central belt in the recruitment of a payroll professional. Benefits include Income protection Life assurance (x4 of your annual salary) Outstanding pension scheme 4% employee up to 10% employed Holiday entitlement with the option to buy or sell Free parking Discretionary bonus scheme Private healthcare options This vacancy, the result of growth will report into the payroll manager and will be office based for at least 3 days per week. The team is collaborative and supportive with the hiring manager being focused on developing the team around her. The Responsibilities The purpose of this role is to manage a portfolio of clients and process their payroll requirements within agreed timeframes. You will be customer facing and working on a wide range of client portfolios to ensure UK statutory compliance is maintained as well as ensuring first in class customer service is delivered. On a day-to-day basis you can expect to be responsible for the following; Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements Service multiple clients as part of a team effort to deliver excellent service to our clients Manage payroll deadlines and requirements of your own personal portfolio of payroll clients Ensure you have up to date knowledge of statutory and legislative regulations by attending in-house training courses Manage import/export of new employee and timesheet data onto the payroll platform, including: Starters Leavers Absences and work plans Variations and adjustments Salary changes Changes to benefits and allowances and different contract types Child Care Voucher schemes Pension deductions Process statutory payments Generate payroll reports, P45s etc., using our in-house systems and Microsoft Excel Distribute payslips to multiple platforms Submit reports to HMRC via RTI Manage client billing Ensure procedures and key control documents are kept up to date for auditing purposes Any other ad hoc duties as required The Requirements We are looking for a payroll professional who has a minimum of 2 years of experience working within an accountancy practice/providing bureaux payroll services. We are looking for candidates who are locally based or who are able to travel to our client who is based near Denny on a daily basis. We are also looking for candidates who have exceptional attention to detail and who are strong communicators in both written and verbal form. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me. TPBN1_UKTJ

Job Introduction We have a fantastic opportunity for a Vehicle Technician to join our MG Dealership in Solihull. The hours of work are Monday to Friday, 8:30am to 5pm, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic salary up to £40,000 with a bonus OTE up to £46,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a MG Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers CUPRA Worcester. The hours of work are Monday to Friday, 08:00 to 17:30, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic salary up to £35,000, with an OTE up to £38,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a CUPRA Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Join the RAC. Together, were going places. A competitive base salary of £40,170, with on-target earnings of up to £52,000 A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities 40 hours per week, with core hours from 8:30 am to 5:00 pm , and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, youll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, youll deliver first-class service without the constraints of a traditional garage. Well equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Nows the time to join a company thats redefining roadside repair. If youre a skilled, practical mechanic looking to be part of something big, this is for you. Where youll work Youll be part of the Warrington cluster, covering areas like Warrington, Widnes, Runcorn, Newton-le-Willows, Leigh, Golborne, Ashton-in-Makerfield. Youll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly. No CV required when you apply it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, youll get benefits that go the extra mile: Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Heres what were after: You're someone who gets people. This isnt just spanners and enginesour mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. Youre not just in the RACyou are the RAC. Every fix, every chat, every driveway visit shows what were all about. You like mixing things up. Every days a little differentservicing, diagnostics, repairs, and checks. But it doesnt stop there: youll manage your stock, do your reporting, and keep those customer conversations flowing. You think on your feet. Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What youll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years experience or 5+ years experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Were Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, its this restless drive for better thats earned the trust of over 12.5 million members and its why were on a mission to be the UKs number one motoring services provider. That commitment to excellence isnt just felt by our members, its echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. Were all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and youre invited to bring your full self to it. TPBN1_UKTJ

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Reconomys complete global compliance offering Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team. About the role The Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them with their data submissions relating to our clients obligations under the Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional data requirements with the commencement of EPR. The SEA will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts. The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage with the members supplier base. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emails To provide telephone and live chat support to clients and suppliers when collecting packaging weights information Conduct webinars regarding the process of data submission on our platforms Data cleansing and maintenance To use in-house computer software to process packaging evidence information To use MS Excel and CRM applications to check and improve accuracy of data within supplier database To analyse submitted Plastic Tax evidence under HMRC criteria Collection of packaging, WEEE and batteries data To contact the suppliers of Data Insights clients to gain weights information by email To encourage and support supplier data submission through email and phone chases Understanding of the packaging, WEEE, and batteries regulations To receive in-house training on the packaging, WEEE and batteries regulations To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions Valpak company policies To work within the guidelines of Valpaks ISO accreditation and Risk Management Policies To adhere to all of Valpaks Health and Safety Policies Improvement and development To identify efficiencies to the engagement process where procedures can be more proactive To identify any potential anomalies in the Data Hub and feedback to Development team Key areas Provide excellent customer service when dealing with clients and clients suppliers Develop a good understanding of Data Insights services and processes Provide a high standard of accuracy in collection and management of data What we need from you Experience, skills Task Driven Confident working with data via MS Excel Experience of working in an office environment using email and telephone is desirable Experience of analysing and manipulating large volumes of data is desirable Must have high standards of accuracy and attention to detail Must have excellent communication skills, both verbal and written Must be a confident individual who can work well on their own or as part of a team Must have high level of professionalism An interest in environmental issues is desirable Qualifications Full UK Manual Driving License Minimum: Grade C in Mathematics and English GSCE/O Level standard Desirable: Educated to at least A level standard or equivalent What we offer Dual Location / Hybrid worker Status Participation in our annual Incentive Plan (VIP) - up to 10% bonus 25 days annual leave plus bank holidays, volunteering day and your birthday off! Option to buy and sell up to 9 days annual leave Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes Pension scheme up to 8% employer contribution Access to reward & discount platform Wellbeing initiatives TPBN1_UKTJ

Honest, respectful, fun, kind - if that sounds like you, this could be the job for you. Whether your background is retail, hospitality, warehouse work, or an office job, the skills you've already built - patience, people skills, reliability, keeping your cool under pressure - are exactly what we need. At MacIntyre, we hire for values first. Our vision is simple: for every person with a learning disability to live a life that makes sense to them - full of connection, choice, and their own gifts, skills and passions put to good use. We call it living a gloriously ordinary life, and as a Support Worker, you'll help make that happen every single day. A typical day: Every day is different. One day you might be helping someone get ready for a swimming trip, the next you're out for lunch together, or celebrating a goal they've worked hard to reach. It's about building real relationships and helping people connect with their community. Some positions include occasional sleep-in shifts (overnight stays where you're on hand if needed), paid at £60 per night in Warrington. Still weighing it up? Call us for a no-obligation chat on 01908 357016. We're happy to answer any questions and help you figure out if MacIntyre is the right fit for you. #IND About you Experience isn't always necessary to become a Support Worker If you have the right attitude, good customer service skills, share our values and are willing to learn, you're likely to be a great fit. We are looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected. You must be a driver with a UK manual licence About us MacIntyre is a national charity supporting more than 1,400 children, young people and adults who have a learning disability or are autistic. For 60 years, we've worked alongside people to build lives filled with opportunity, connection and belonging. Whatever your role, you'll help make that possible. Pay and Benefits Alongside your salary, you'll enjoy a range of benefits including: 6 weeks' annual leave per year including public holidays Pension scheme Paid DBS check Health and wellbeing support, including an Employee Assistance Programme Shopping discounts through Blue Light Card and our staff discounts scheme Ongoing training and career development See the full range of benefits on the Careers page of our website. How to Apply Click Apply to complete a short application and upload your CV. We may close this vacancy early if we receive enough applications, so we encourage you to apply as soon as possible. Please note: we do not offer Skilled Worker visa sponsorship. You must already have the right to work in the UK. Safer Recruitment We are committed to safeguarding the children, young people and adults we support. If we offer you a job, we'll work with you to complete the appropriate pre-employment checks. Equality, diversity and inclusion We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we work in. If you need any adjustments during the recruitment process, we're happy to help, call us on 01908 357016. Our recruitment website also includes accessibility tools such as translation, OpenDyslexic font and display options. TPBN1_UKTJ

MOT Tester Nottingham Up to £37,000 | Full-time, Permanent Nottingham A long-established automotive group is expanding across Nottingham and is looking for an experienced MOT Tester to join their growing team. With new sites recently opened and continued investment in people, training and facilities, this is an ideal opportunity for someone who wants stability, development and a positive workshop culture. Working Hours Monday Friday: 08:30 17:30 Saturday (bi-weekly): 08:30 13:00 No Sundays or Bank Holidays Why This MOT Tester Role Stands Out Salary up to £37,000 OTE Performance-related bonus scheme Modern workshop with the latest diagnostic equipment Genuine career progression as the business continues to grow Full support with annual MOT training and assessments Pension scheme Staff discounts on MOTs, servicing and repairs Long-service and loyalty incentives Cycle-to-work scheme Company social events Free on-site parking The Role MOT Tester You will: Carry out Class 4 & 7 MOT tests in line with DVSA standards Complete MOT documentation accurately Identify and report vehicle defects Advise customers on repairs and maintenance Support workshop operations when required Maintain high standards of quality, compliance and safety What Youll Bring DVSA-approved MOT Tester Experience in a busy workshop or autocentre Full UK driving licence Strong attention to detail Professional, customer-focused approach Reliable, organised and able to work independently Commitment to maintaining high standards Apply Today If youre an experienced MOT Tester looking for a stable, well-run Nottingham workshop with genuine progression and a supportive team, apply today for a confidential chat. Consultant: Kalum Green Octane Recruitment Ref: KGVT 30633 Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. TPBN1_UKTJ

CRM Implementation & Journey Manager Location: Welwyn Garden City, hybrid working with two days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building and optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information they need, when they need it to enable them to make the right decisions for their family and childs needs. You need to be somebody who can combine CRM/marketing and customer journey skills with a very hands-on implementation capability getting into the platform, helping build the initial journeys and workflows, working through the data/technical dependencies and reducing reliance on the wider tech team wherever possible. Youll demonstrate solid stakeholder management skills and a desire to get things delivered. Working across a range of teams including marketing, creative, operational and senior stakeholders, managing activity through to implementation. The platform youll be working with is Zoho, and its worth noting this is not a strategy role from a blank page, and it is not a heavily technical development position either. It is about implementation, project management, testing and optimisation. What youll be doing Youll manage the delivery of CRM journeys across email, web, telephone and other customer channels, working with internal teams, external agencies and developers. Your responsibilities will include: Managing the implementation plan, milestones, risks and dependencies The build and rollout of automated customer journeys, including developing wireframes Translating existing journey maps into clear delivery requirements Coordinating stakeholders, developers and platform partners Manage the A/B testing of new campaigns and customer journeys. Looking to ensure they deliver a seamless experience and required outcomes, such as new customer conversions, retention, or enhance customer value Defining how journey and channel performance will be measured Monitoring conversion, engagement and customer drop-off Building reporting that supports commercial and operational decisions Experience youll bring - Youll have delivered CRM, customer journey or marketing automation projects within a multi-site, multi-location or multi-brand organisation. - Are comfortable taking an agreed strategy through technical build, test, launch and optimisation, while coordinating a range of stakeholders and delivery partners. - Experience of Zoho would be useful, although experience with Salesforce, HubSpot, Microsoft Dynamics or a similar platform may also be relevant. - Youll also need a practical understanding of workflows, automation, segmentation and CRM reporting, without needing to be a developer. - Good knowledge of test and learn, as well as how to implement a measurement framework for CRM to understand how its performing across channels Want to Apply? Heres how: You can share your Linkedin profile or email me a CV it doesnt have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree | Recruiter Blue Pelican 01892 507122 TPBN1_UKTJ

hackajob is partnering directly with Perk to hire for this role. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, were on a mission to power real work, with real impact. Were trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and were tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. About the Role We are seeking dedicated Travel Experience Specialist that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What Youll Do Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. Support and engage with our customers with their global business travel requirements Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues. Exceed customer expectations e when managing bookings, queries and requests. Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who Have great communication skills, fluency in English, both written and spoken is essential. Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude. Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Are great problem solvers. Since we dont always have immediate answers, you should relish the process of discovering them. Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction. Embody our values, add to our company culture and are passionate about travel. Are comfortable with an office based environment and have shift flexibility. What Were Looking For Native or fluent level of English. Experience in a customer facing role whether that be retail or call centre environment. Experience supporting customers via email, live chat, and phone are a benefit. Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit. What we offer Receive competitive compensation and equity ownership in Perk Perk offer the real living wage for this role Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that youre covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview Process Talent Acquisition Interview - 30mins Virtual Team lead and Team manager interview - 90 min IRL Final interview - 30mins virtual Working Hours & Conditions Based at our Birmingham City Centre office 3 days per week, with the flexibility to work from home for the remaining 2 days once you're fully onboarded. Working hours are on a rotational basis between 8am - 7pm Weekly working hours will be 37.5 You'll work 1 weekend in every 7, with your schedule shared well in advance so you can plan around it. AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. Were an equal opportunity employer, which means youre welcome at Perk regardless of how you look, where youre from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid TPBN1_UKTJ