Customer experience jobs in Hartlepool - Page 2Create job alerts

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

Strong communication skills and a customer-centric attitude are essential. A luxury women’s fashion brand is seeking a Style Advisor to provide an outstanding in-store experience. Your role involves actively engaging with customers, promoting high-quality products, and handling transactions accura

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

A fintech company in the United Kingdom is seeking a Customer Experience Specialist to provide exceptional experiences for customers resolving debt accounts. The ideal candidate thrives in a fast-paced environment, has strong communication and problem-solving abilities, and can handle multiple custo

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Customer service experience in travel, hospitality, or a related field preferred. Provide responsive and professional customer support via phone, email, and online messaging. Passion for travel and creating positive client experiences.

A leading beauty and wellness platform in London is seeking Customer Experience Specialists to deliver exceptional support via various communication channels. Successful candidates will find opportunities to enhance partner experiences and drive retention.

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client operations. The role focuses on optimising customer service strategies

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

This role involves owning the customer service experience across multiple sites and driving operational excellence. Strong experience in leading customer service teams in industrial environments is essential. A leading industrial services company is seeking a Head of Customer Service for the EMEA re

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

A leading retail company in Greater London is seeking a Style Advisor to enhance customer experiences in-store. In this role, you will connect with customers, promote quality products, and ensure exceptional service. Responsibilities include assisting customers, managing transactions, and maintainin

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

A leading global apparel retailer is seeking a Key Lead in London, overseeing customer experience and providing guidance to the team. The ideal candidate will have retail experience and a high school diploma.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A leading fashion retailer is seeking an experienced Store Manager for their Heathrow airport location. Responsibilities include driving store performance, exceeding profit targets, and inspiring a motivated team to deliver exceptional customer service.

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Customer Experience Specialist – Chief Client Office UK & EMEA CIB – LevelUp. We are working with a Corporate Investment bank based in the City of London who are seeking an experienced professional to join the team in their London office. Customer Relationship Management.

Successful candidates will have leadership skills and retail management experience. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards.

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced He

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight.

A financial technology company in the UK is looking for a Customer Experience Specialist to enhance customer interactions that lead to financial fitness. You will assist customers in resolving overdue accounts using excellent communication skills. Join a team where you can make a positive impact on

This entry-level part-time position involves providing excellent customer service, ensuring store presentation, and engaging customers in an approachable manner.

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Provide organisational leadership on customer experience, acting as the expert and champion for best practice. Lead and motivate the Customer Experience team to deliver outstan

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

Ideal candidates are skilled in communication and have experience in customer service, demonstrating a problem-solving attitude. A luxury department store is seeking a Customer Service Advisor for their Contact Centre. This role involves supporting customers with inquiries and maximizing sales oppor

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id