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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £13.53 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Important Information About Driving at Luton Our Luton site provides deliveries across North London, where traffic conditions can often be busy and complex. You must be confident in your driving ability and capable of safely navigating: High-density traffic routes Urban road layouts Frequent stop-start traffic conditions Busy residential and commercial areas Applicants should be comfortable driving in these environments as a regular part of the role. Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work ANY 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Ocado Logistics, offering inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move, meeting new people and delivering outstanding service every day? At Ocado Logistics, our Customer Service Team Members do far more than simply deliver groceries. They are the trusted face of our business, helping create thousands of positive customer experiences every week. Whether it's delivering a family's weekly shop, helping a customer with their bags, or simply arriving on time with a friendly smile, our CSTMs play a vital role in building the relationships that keep customers choosing Ocado. While other companies may call this a Delivery Driver role, we see it differently. Our Customer Service Team Members combine safe, professional driving with genuine customer care. Every delivery is an opportunity to make somebody's day a little easier and a little better. You'll work independently on the road, supported by industry-leading technology that plans your routes and pre-loads your van, allowing you to focus on what matters most: delivering great service safely, efficiently and with a positive attitude. Every day you'll interact with different customers, deliver outstanding service and play an important role in communities across the region. Rain or shine, you'll be out and about making a difference to our customers, one delivery at a time. And yes, you'll still get to choose the music. Great Pay and Even Better Benefits Everyone likes their groceries at different times, so our working patterns include evenings and weekends. In return, you'll receive premiums on top of your base pay, increasing average hourly earnings to £14.01 per hour. You can also boost your earnings further through enhanced overtime rates, helping fund those special occasions or simply giving you extra flexibility. Better still, all your breaks are paid, meaning every minute you're at work, you're getting paid. That's a great deal. (Everyone's shifts will vary, but more information is included below to help you understand what your working pattern could look like.) Important Information About Driving at Luton Our Luton site provides deliveries across North London, where traffic conditions can often be busy and complex. You must be confident in your driving ability and capable of safely navigating: High-density traffic routes Urban road layouts Frequent stop-start traffic conditions Busy residential and commercial areas Applicants should be comfortable driving in these environments as a regular part of the role. A Benefits Package Designed Around You In addition to competitive pay, you'll have access to a range of benefits including: Company pension with up to 7% matched contributions after just 3 months Enhanced digital health and wellbeing support, including virtual GP appointments for you and your dependents Hundreds of discounts across high street retailers, restaurants and entertainment providers Life insurance from day one of employment 15% discount on your Ocado.com grocery shop Discounted voluntary benefits, including dental and travel insurance Excellent career progression opportunities, with 87% of salaried roles filled by internal colleagues Whether you're looking for your next role or the start of a long-term career, we'll support your development every step of the way. What Makes a Great Customer Service Team Member? You don't need previous delivery experience to join our team. What matters most is: A positive and professional attitude Strong customer service skills Confidence interacting with customers Reliability and punctuality A commitment to safe driving Pride in delivering an outstanding customer experience Our training team will teach you everything else you need to succeed. Driving Licence Requirements To apply, you must have: A Full UK or EU Driving Licence A minimum of 12 months driving experience No more than 6 penalty points No driving disqualifications within the last 5 years As some deliveries contain alcohol products, applicants must be 18 years of age or older. Because this is a customer-facing role, good communication skills are essential. How To Apply Joining Ocado Logistics couldn't be easier: Step 1 Complete a quick online application - no CV required Step 2 Our friendly Recruitment Team will contact you to complete an Online Licence Check and Right to Work checks Step 3 Attend a site tour, meet the team and take part in a relaxed interview and Q&A session Step 4 We will complete a Disclosure and Barring Service (DBS) check Step 5 Once all checks are complete, you'll receive your offer and begin your journey with Ocado Logistics Contract Information Contract Type Permanent Contract Hours 40 Hours per Week (Including Paid Breaks) Working Pattern You will be required to work ANY 5 days out of 7. Further information regarding your roster pattern will be provided during recruitment and interview process. Shift Times We operate both AM and PM shifts. You may start as early as 05:30 and finish as late as 00:00 (Midnight). Please consider your commute carefully before applying. Your rota will be provided up to 13 weeks in advance. Pay Frequency This position is paid on a lunar payroll cycle, meaning you will be paid every four weeks according to a monthly payroll schedule. Please take this into consideration before applying. Hourly Pay Rates Monday to Saturday (Basic Rate) £13.55 Monday to Saturday Evening (18:00-06:00) £14.67 Sunday Basic £14.91 Sunday Evening (18:00-06:00) £16.14 Overtime Day Rate £16.94 Overtime Evening (18:00-06:00) £18.06 Everyone Is Welcome At Ocado Logistics, we're committed to creating an inclusive workplace where everyone can thrive. We actively support equal opportunities and accessibility for people with disabilities and believe that our differences make us stronger. Whatever your background, experience or story, you'll find a place where you belong at Ocado Logistics. Ready to join us? Apply today and discover where a career as a Customer Service Team Member could take you.

Location : Uxbridge, West LondonDepartment : Category - MealsWay of Working : Office-based at our Uxbridge Head Office, with regular travel to Pilgrim's Europe manufacturing sites and customer locations.Shape the Future of the Own-Label Ready Meals Category!Pilgrim's Europe is looking for a commercially focused Senior Category Manager to join our Ready Meals Category team.This is an exciting opportunity for an experienced category professional to lead category strategy within the own-label meals sector, bringing the voice of the consumer and shopper into the business to drive growth, innovation, and customer success.Working closely with Commercial, Innovation, Development, and Operations teams, you'll use category insight to influence decision-making, shape future innovation pipelines, and support some of the UK's leading grocery retailers.Key ResponsibilitiesDevelop and deliver category strategies that drive growth across customers, channels, and categories.Provide category, shopper, and consumer insight to customer teams, helping build compelling customer plans.Act as the voice of the consumer and shopper, influencing business strategy and investment decisions.Lead category reviews, market analysis, and gap identification to uncover growth opportunities.Partner with Innovation and Development teams to create a consumer-led innovation pipeline.Lead consumer research projects and translate insights into commercially actionable recommendations.Build strong relationships with internal stakeholders, external agencies, retail customers, and site teams.Present compelling category stories and recommendations to both internal and external audiences.About YouEssential4+ years' experience in Category Management, Category Insight, Shopper Marketing, or Customer Marketing within FMCG.Experience working within own-label food categories.Strong understanding of UK grocery retailers and customer-facing category management.Excellent analytical, storytelling, and presentation skills.Experience influencing senior stakeholders and working cross-functionally.Comfortable travelling regularly to manufacturing sites and customer meetings.DesirableExperience within the Meals, Chilled, or Convenience Food category.Innovation and product development experience.Agency management experience.Food manufacturing or own-label supplier experience.Why Join Pilgrim's Europe?At Pilgrim's Europe, you'll have the opportunity to work at the heart of one of the UK's leading own-label food manufacturers, helping shape category strategy and innovation for some of the biggest names in UK retail.Benefits Include:Competitive salary and packageCompany pension schemeLife assuranceEmployee discount platformEnhanced family-friendly policiesOngoing learning and development opportunitiesCareer progression within a growing European food businessIf you're passionate about category strategy, consumer insight, own-label food, and innovation, we'd love to hear from you.Apply today and help drive the future growth of our Meals category.TPBN1_UKTJ

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Stora is building the operating platform for modern self-storage businesses. Our software helps operators manage bookings, payments, customers, facilities and day-to-day operations from one place, while automating much of the work that traditionally makes running a self-storage business unnecessarily complicated. In just over four years, we’ve helped more than 300 operators process tens of millions in automated payments. We’re recognised as innovators in our space, and we’re a fast-growing, product-led team focused on making self-storage better for everyone. We’re hiring a mid-level Software Engineer to join our growing product team. You’ll work alongside experienced engineers to build and improve our Rails-based platform, contributing to customer-facing features, internal tools and the ongoing stability and performance of the product. This role is well suited to someone with solid Ruby on Rails experience who is comfortable working across the stack, including JavaScript and CSS when needed. We work best with self-starting team players: people who take ownership, communicate clearly and enjoy working in small, focused teams. You’ll have support from senior engineers, but you should also be comfortable working independently on well-defined tasks. Build and maintain product features, taking ownership from initial discussion through to deployment. Collaborate with Product and other stakeholders to define and refine the scope of new features. Contribute to app maintenance. We aim to spend at least 20% of our time improving stability, performance and developer experience. Write and maintain tests so we can confidently deploy to production multiple times per day. Investigate, debug and resolve issues to keep the system stable as we scale. Act on monitoring insights to keep the app performant and reliable. Contribute to code reviews and team discussions. Learn from senior engineers and continue developing your skills in a collaborative environment. Backend: Rails 7, PostgreSQL, Redis, Sidekiq Frontend: Hotwire/Turbo 8, targeted React, ViewComponents, Sass, BEM Testing: Minitest, Capybara, Selenium Payments: Stripe Connect and Billing Deployment: GitHub Actions, Heroku 3+ years of professional software development experience, including at least 2 years working with Ruby on Rails. Solid understanding of Rails and its ecosystem, including ActiveRecord, background jobs and the request/response cycle. Ability to work independently on well-defined tasks while collaborating effectively with the wider team. Comfortable working across the stack, including JavaScript and CSS when needed. Familiarity with writing tests using Minitest, RSpec or similar. Comfortable debugging and troubleshooting production issues. Good communication skills, with the ability to discuss technical challenges, trade-offs and blockers clearly. Excited to work in a small, fast-moving product team alongside experienced engineers. Stora offers a collaborative environment where you’ll have room to grow, contribute and do meaningful product work. We value honesty, humility and responsibility. We encourage everyone to contribute ideas, take ownership of their role and help us improve the way we build. As part of Stora, you’ll have the opportunity to make a direct impact on our product and play an important role in a rapidly evolving industry. Competitive salary: From £50,000 (or Euro equivalent) Remote work: Fully remote within the UK or EU. Candidates must be based in either the United Kingdom or the European Union. Office access: Use of our Belfast office for those who live locally. Health and wellness: Private health insurance for you and your family. Retirement: Company pension plan. Leave: 35 days paid annual leave inclusive of public holidays (dependent on location) Professional growth: Share options, WFH budget and opportunities for in-person meetups. We’re actively reviewing CVs on an ongoing basis and will reach out if your profile feels like a good match for the role. At Stora, we’re committed to building a team where everyone feels welcome, respected and able to do their best work. We value different perspectives, backgrounds and experiences, and we’re committed to creating an inclusive environment for all employees and applicants. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marital or family status, race, religion or belief, sex, sexual orientation or socio-economic background.

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United Kingdom without employer sponsorship, now or in the future.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Flexible fieldwork with purpose.\n\n This is work for people who are happy to get out, travel, speak to others, and help make sure real experiences are heard.\n\n\n \n As a Field Interviewer, you’ll visit selected addresses across an assigned area and carry out in-home research interviews on issues that matter — including health, housing, transport, public services, and everyday life.\n\n\n \n You’re not selling anything. You’re listening. \n \n\n\n The information you collect helps governments, universities, charities and public bodies better understand people’s lives — and make decisions that can improve services and society.\n \n \n\n\n You'll visit people at their homes to carry out vital research interviews on important topics like health, housing and transport. We also undertake census-style media measurements on a national scale to help shape public-interest broadcasting. You'll guide conversations and digitally capture real experiences of daily life in Britain\nTalk to people. Capture stories. Shape real decisions.\n\n Every interview matters. Whether you’re speaking to someone in a city, town, village, coastal area or rural community, your role is to make it easier for people to share their views clearly and honestly.\n \n \n\n\n Some people may be confident straight away. Others may need reassurance. That’s where your warmth, professionalism and listening skills make the difference.\n \n \n\n\n You’ll use a NatCen device to guide structured interviews and accurately record responses. The work is purposeful, independent and people-focused — and you’ll be fully trained before you go out on your own.\nField-based work. Real support. Clear expectations.\n\n This is a travel-based role. You’ll be assigned a defined fieldwork area, with route planning support to help you manage your time and make your visits as efficient as possible.\n\n\n \n Travel times will vary depending on the interview location. You can typically expect to travel around 30–60 minutes each way. Travel is a key part of the role and you’ll need to be comfortable travelling throughout your assigned area. Some projects may also require longer journeys and occasional overnight stays. Paid travel time is available on most projects, alongside mileage reimbursement.\n\n\n \n You won’t be doing this alone. You’ll have:\n\n\n · Shadowing with experienced interviewers\n\n\n · Role-play and guided practice\n \n · Supported doorstep visits\n \n · Ongoing check-ins with a field manager\n \n · Practical support with route planning and confidence building\n \n \n What you’ll earn\n\n\n · £20–£30 per completed interview\n \n · Holiday pay + admin fees\n \n · Paid travel time\n \n · Competitive mileage reimbursement rates\n\n\n · Bonus payments up £750 in your first 12 months*\nWhat you’ll need\n\n · A full UK driving license and access to a car\n \n · Class 1 Business insurance\n \n · Right to work in the UK\n \n · Willingness to complete a DBS check\n \n · Reliable home broadband\n \n · Minimum 20 hours availability per week\n \n · Confidence using basic technology\n \n · Flexibility to work across weekdays, evenings and weekends. While you can plan your schedule, the role requires availability to carry out interviews at the times participants are available, including evening and weekend appointments.\nWho this role suits\n\n This role suits people who enjoy talking to others, are comfortable working independently, and want purposeful fieldwork that offers flexibility within participant-led interview schedules.\n \n \n\n\n You don’t need previous research experience. What matters is that you can build trust, ask questions clearly, listen carefully and represent NatCen professionally.\n\n\n \n It could be a strong fit if you’ve worked in retail, hospitality, admin, driving, sales, care or support work, community-facing roles, or other customer-facing roles.\n\n\n \n You’ll do well if you are reliable, organised, resilient, curious about people, and motivated by work that helps people’s voices be heard.\n\n\n \n\n \n \nAbout the National Centre for Social Research (NatCen)\n\n NatCen is Britain’s largest independent social research organisation. We believe social research has the power to make life better by helping organisations understand people’s lives, experiences and views.\n\n\n \n By speaking to people in their homes and recording their views accurately, you’ll help create research that informs decisions about services, policy and society.\n\n\n \n At NatCen, we believe social research has the power to make life better. By understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful role in shaping decisions that can make a difference.\nOur values\n\n We Are Curious\n\n\n We listen carefully and capture people’s experiences accurately.\n\n\n \n We Move with Purpose\n\n\n We plan fieldwork carefully and make every interview count.\n\n\n \n We Act with Integrity We treat every participant with respect, professionalism and confidentiality.\n \n \n\n\n We are proud to be a Disability Confident Committed Employer. If you require any reasonable adjustments during the interview process, please make us aware and we will endeavor to support you so you can showcase your best self during our hiring process.\n \n \n\n\n If you want flexible work with purpose — and you’re ready to travel, listen and help make sure people are represented — apply today. \n \n\n\n *All references to pay, bonuses and working arrangements are based on current projects and typical performance. Individual outcomes may vary.\n\n\n \n \n\n \n \nSkills, knowledge & expertise\n \n \nJob benefits\n \n \nAbout Sandbox

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it’s one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That’s why we created Ravio. We help many of the world’s most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. Ravio is growing fast, which means you can too. We’ve established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you’re in the right place. The role We’re looking for a Staff Software Engineer to join our engineering team and play a major role in our technical leadership during a significant platform shift. Ravio is moving from a traditional SaaS posture to a platform built around agents - parent agents fronting our compensation data, specialist agents underneath, durable workflows, an MCP-based tool layer, and an eval harness to maintain consistency. You’ll own architecture and technical design across the stack: the customer-facing web app, the agentic platform, and the shared infrastructure connecting them. You’ll bring system design depth - the kind that holds up under load, failure, and coordination across services and teams. You’ll continue to raise the bar on code quality, reliability, and the technical decisions that shape what we ship. This is a hands-on individual contributor role - leading technical decision-making and tackling the hardest problems we encounter. There are also upcoming opportunities to move into management as our company continues to grow, if you wish. Requirements 8+ years commercial engineering experience, with a track record of technical leadership during platform shifts - owning architecture, driving decisions, raising the bar through code review and design review, especially where LLM assisted engineering has become the standard System design depth as your headline strength. Concrete: durability and consistency under failure, multi-service orchestration, data platforms, performance and cost at scale, observability and ops fluency Senior-level fluency in TypeScript and Node, comfortable across the backend (PostgreSQL, GraphQL or HTTP APIs, GCP-shaped infra) Comfortable owning code in a distributed monorepo with multiple deployable services Ships fast under product pressure - we’re moving from PMF to scale and the role needs that pace Nice to have Production experience with agentic systems - tool calling, multi-step orchestration, LLM evals. Workflow engines (Temporal, Cadence, Step Functions) - even if not Temporal specifically MCP, Anthropic SDK, or other LLM platform work Building developer platforms, internal SDKs, or framework-shaped surfaces Eval-driven development, prompt engineering at scale, LLM-judge harnesses React or another modern frontend framework Our tech stack Frontend React Typescript GraphQL (Apollo Client) Playwright Jest Storybook + Chromatic Mantine GCP (Cloud Run) Backend Typescript PostgreSQL GraphQL Yoga Jest Auth0 GCP (Cloud Run, Cloud SQL, Cloud Storage + more) AI / agentic platform Opus/GPT/Gemini/and many more model families Vertex/Bedrock/Foundry - Cloud deployed models Temporal - durable workflow engine MCP servers as the tool layer AI gateway (Bifrost) for logging, routing, governance Eval harness (Phoenix) - golden queries, LLM-as-judge Memory layer (Neo4j) All the other good stuff GitHub Actions Datadog Figma Slack Linear The opportunity at Ravio right now From your perspective, there are three critical things to look for when evaluating this role: a company going places, a strong engineering culture, and a role that gives you a true opportunity to have impact as a technical leader. Ultimately it’s for you to decide whether that’s true in our two-way street interview process. Here’s a summary of where we are right now and what you can expect as a starting point. There’s a lot happening at Ravio right now. We’ve just raised our Series A led by tier 1 US investors Spark Capital, and have acquired the benchmarking business of our competitor - Compete. We’ve got new joiners starting almost every week, and we’re rapidly expanding outside of our core markets in Europe. We need you to help us maintain our velocity and continue to build a scalable org and product. Our core benchmarking product is at product-market fit, and we have a couple of new modules in the 0-1 phase. This means we’re at an exciting stage that involves 0-to-1 building in some areas, and building for scale in others. That’s true across the business, we’re continuing to expand and experiment, while systemising and doubling down on what is already working well from our seed phase. Beyond the core product, we’re building Ravio’s agentic platform - parent agents fronting our compensation data with specialist agents underneath, durable workflows on Temporal, an MCP-based tool layer, and an eval harness to maintain consistency. It’s a platform engineering effort with the same care and rigour we apply to the rest of the product. A Staff engineer joining now would help shape the foundations of how Ravio’s product is built for the next phase. We’d like to think Ravio is a great place to be a Staff engineer - we have technical leaders who know first hand the importance of creating space and focus for engineering teams to do their best work. And you’ll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why join Ravio? Shape an agentic platform from its early stages, with senior engineering peers and a high autonomy bar. Opportunity for fast-tracked professional growth at a scaleup backed by world-class investors alongside a smart, energetic team. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. While we’re very focused, we also know how to have fun in the process. Build a meaningful product that helps people get paid fairly and competitively in their careers. £110,000 - £170,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) £500 per year Learning and Development budget Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave. For more information about what we collect and how we use it when you apply for a role with us, please refer to our_ #LI-Hybrid #LI-JC1

Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive. Support is production reliability, trust preservation, and system learning. At Ema, Senior Technical Support Specialists are operators of live AI systems, not ticket handlers. The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is: A senior technical escalation role, A production debugging and RCA role, A partner to Engineering, Product, and Implementation, A role with real authority during incidents You are the last line of defense between a production issue and customer trust erosion You prevent small failures from turning into account-level crises You ensure learnings from incidents improve the product and delivery systemically Customers trust Ema because issues are handled competently and transparently AI failures are explained, mitigated, and prevented — not hand-waved Production stability improves over time, not degrades You gain rare experience operating agentic AI systems in production You build deep expertise across AI, integrations, and workflows You can grow into Reliability Engineering, Implementation Leadership, or Product-facing roles Diagnosing failures in multi-agent AI workflows Deeply understanding Ema’s platform and providing workarounds/alternate approaches to customers facing issues Debugging issues spanning: AI behavior (false positives / negatives) Workflow logic Integrations (HRIS, ITSM, IAM, Finance) Data quality Platform configuration Handling Sev-1 / Sev-2 customer specific incidents calmly under customer pressure Help Engineering & Product teams Prevent repeated incidents through disciplined RCA Converting noisy customer complaints into high-signal engineering feedback Own customer-reported issues from intake to resolution adhering strictly to SLAs Take responsibility for diagnosis, coordination, and closure; Importantly, provide workarounds to customers to unblock them while engineering fix is made Ensure no issue is “lost” between teams Act as technical owner even when multiple teams are involved Debug agentic workflows end-to-end Trace failures across agents, tools, integrations, and humans-in-the-loop Identify whether issues are caused by: Model behavior Prompt / policy logic Workflow orchestration Integration constraints Customer configuration Provide clear, actionable root cause summaries Resolve Sev 1 / Sev 2 Client issues; Escalate to the right team to help solve and close the issue. Keep customer communication calm, factual, and confidence-building Communicate during incidents without speculation or panic Explain AI failures in a way customers can understand Set realistic recovery timelines Rebuild trust post-incident through transparency and follow-through Write high-signal bug reports and incident summaries Advocate for fixes based on customer impact, not noise Help Product understand real production behavior Ensure support insights influence roadmap and quality improvement Improve runbooks, playbooks, and diagnostics Improve on-call hygiene and escalation clarity Mentor junior support engineers Raise the overall support bar at Ema Excellent debugging instincts Comfortable operating in ambiguous systems Able to isolate root cause across layers Issues do not bounce — they get owned Calm during incidents Bias toward permanent fixes Knows when to escalate and when not to Can say “we don’t know yet” credibly Communicates clearly with both engineers and customers Low ego, high accountability Truth-seeking over blame Respects both customer urgency and engineering quality 6–9+ years in senior technical support, reliability, or production engineering roles Experience supporting enterprise SaaS platforms in production Strong understanding of: APIs and integrations Distributed systems Logs, traces, and diagnostics Experience handling escalations and incidents Customer-facing experience with senior stakeholders Support or reliability roles in AI / automation platforms Experience with workflow orchestration or agentic systems Familiarity with AWS / GCP / Azure Background in high-availability, 24×7 systems Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Contribute to the design, development, and maintenance of public-facing APIs used by enterprise customers. Build and maintain integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Support shared platform services used across the engineering organisation. Write clean, well-tested, and well-documented code, and participate in code reviews. Work within large-scale multi-tenant cloud services, developing your understanding of scalability and fault-tolerance. Use Generative AI tools and coding agents in day-to-day workflows to improve code quality and delivery speed. Collaborate with teammates and cross-functional partners to solve problems and deliver customer value. Contribute to production health, including on-call rotations and incident response, in a "you build it, you run it" environment. Identify and help resolve availability, reliability, and performance issues. Bachelor's degree in Computer Science or related field, or equivalent experience. 3-5 years building reliable, performant applications and microservices. Proficiency in TypeScript and Node.js. Ruby experience is a plus. Experience across frontend (React.js), backend, and database layers. AWS experience, including core compute, storage, and networking services. Curiosity, a desire to learn, and openness to feedback. A focus on customer experience in the work you deliver. Experience with HRIS integrations, such as Workday, SAP SuccessFactors, Dayforce, or similar platforms. Experience with Kubernetes, Docker, and Helm. Familiarity with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Success Engineer About Budibase Budibase is an open-source workflow platform used by over 200,000 teams to transform their internal processes. We empower IT teams and software developers to build internal web apps, automations, and forms by connecting to their existing databases and APIs. What We Need We are looking for a skilled and proactive Customer Success Engineer to join our team. Budibase is a technical product aimed at IT and software developers, and this role is crucial for ensuring our enterprise customers can successfully deploy and manage Budibase in their own self-managed environments. This is a remote position for candidates eligible to work in the UK. Candidates living in Northern Ireland can also benefit from office space and in-person working (Belfast). What You'll Do • Debug and resolve complex issues with customer's self-managed Budibase deployments, including those using Docker, Kubernetes, and other cloud hosting platforms., • Provide expert technical support for infrastructure-related inquiries via email, GitHub, and video calls., • Help customers understand best practices for deploying and maintaining Budibase in a production environment., • Improve and update our product documentation, with a specific focus on deployment guides and technical infrastructure., • Answer L1 customer support requests to ensure our customers are successful with Budibase. Requirements • Excellent written and verbal communication skills., • Proven experience (1+ years) in a customer-facing technical role, with a strong focus on infrastructure or DevOps., • Demonstrable experience with DevOps tools and concepts, specifically Docker and Kubernetes., • Strong fundamental knowledge of Linux administration and networking., • Experience with the NodeJS/Docker packaging ecosystem Bonus Skills • A solid understanding of basic programming concepts and data structures., • Experience with Infrastructure as Code (IaC) tools like Terraform., • Experience with databases or using REST APIs., • Experience with Budibase or a similar low-code platform. Why Join Budibase • Remote & Flexible Work: Enjoy the freedom of remote work with flexible hours. We are also open to negotiating a 4-day work week., • Competitive Compensation: We offer a competitive salary of £30,000 - £50,000, depending on experience., • Equity: Every team member receives stock options and will share in the company’s success., • Open Culture: Join a friendly, open, and transparent company culture., • Home Office Budget: We provide a budget to help you kit out your home workspace., • Company Offsites: Get to know the team in person with our annual company offsites; our last two were in Lisbon and Amsterdam. Budibase is an equal opportunity employer committed to creating an inclusive environment for all team members.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

ABOUT MONEYTHOR Moneythor is an award-winning global enterprise software company based in Singapore providing banks and fintech firms world-wide with a modern technology platform to enhance their digital banking services, with a prime focus on the generation of data-driven personalised recommendations and insights for consumers and businesses. Moneythor is headquartered in Singapore and with presence in London, Paris, Dubai, Tokyo, and Sydney, with further expansion in progress. OVERVIEW Are you energised by figuring out elegant solutions to hard problems? Do you love doing great work and always going above and beyond for your clients? Have you been looking for a role where you can stretch and leverage all your skills as part of an amazing team? If yes, then this might be the perfect role for you! We have an opening for a pro-active and personable Solution Engineer with deep JavaScript, HTML, and Web development experience. This is a client-facing role where you will be the point person for our enterprise clients in the region and help them maximize the value they generate from the Moneythor solution. You will also work closely with our business development, product, and engineering teams to identify potential product enhancements and sales opportunities arising from your client engagements. This is a remote role with preference for London / UK-based (Must be fluent/native Spanish speaker). If you're keen to make a difference every day, please read on: RESPONSIBILITIES • Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision., • Provide assistance to our digital banking clients and address their ongoing technical & functional questions., • Act as technical go-to person for our customer success organization, • Leverage your deep HTML, JavaScript, Web development, SQL, and Java skills to customize our clients' implementations., • Play an evangelist role with our clients on the existing and/or new features of the solution., • Maximize platform adoption/engagement and drive new business growth through greater advocacy and reference-ability., • Understand and analyze client business requirements, and help implement, test, package and ensure the timely and accurate solution delivery., • Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities., • Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team., • Use a case tracking system to manage information, questions and answers for every client-driven request., • Identify potential opportunities to extend our relationship with clients and ensure that these are passed on to the appropriate team members., • Maintain expert professional knowledge about the market and developments in the digital banking industry., • Respond to service disruptions/incidents as part of our internal incident procedures., • Ensure accurate and timely completion of all projects and requests. REQUIREMENTS • 5+ years of experience working in a CSM/Solution Engineer role, or as a client-facing technical and business analyst with involvement in project implementation, pre-sales and support activities., • Hands-on technical experience with JavaScript, HTML, Java, SQL, Web and database technologies., • Consulting experience, including gathering requirements, translating business needs into technical solutions, and advising clients on best practices is highly beneficial., • Fluent Spanish and proficient English, with the ability to communicate complex technical concepts clearly to diverse audiences., • Excellent written and oral communication skills., • Ability to work on multiple client accounts in autonomy with little or no management oversight.

Senior Product Specialist Remote (UK) Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain. This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. Key Responsibilities Backlog Ownership & Refinement Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria Ensure backlog items are appropriately sized, sequenced, and ready for delivery Delivery Planning & Execution Lead backlog refinement and sprint planning with a high degree of autonomy and confidence Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes Contribute to release planning and coordinate dependencies across teams where required Team Enablement & Leadership (Non-People Management) Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases Proactively identify and remove blockers, improving team flow and delivery effectiveness Support and mentor Product Specialists, sharing best practices and raising overall team capability Quality & Acceptance Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD) Support and guide QA and UAT processes, particularly for complex or high-risk features Champion best practices in backlog quality, acceptance criteria, and delivery standards Stakeholder & Feedback Management Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities Facilitate discussions to refine requirements, challenge assumptions, and drive clarity Communicate delivery progress, risks, and trade-offs effectively Performance Monitoring & Continuous Improvement Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities Proactively recommend and implement improvements to processes, tools, and ways of working Contribute to scaling consistent product practices across teams Domain & Industry Expertise Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios Ensure solutions reflect industry best practice and deliver meaningful customer value Key Skills, Experience and Qualifications Product Delivery & Agile Expertise Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment Proven ability to manage complex backlogs and deliver high-quality outcomes Deep understanding of agile practices and their practical application in delivery teams Industry & Domain Expertise Deep and demonstrable expertise within the relevant industry domain Experience working closely with customers or within the industry in a hands-on capacity Ability to apply domain knowledge to solve complex problems and improve product outcomes Strong understanding of relevant regulatory, commercial, or operational considerations Recognised as a go-to expert for domain-specific knowledge and decision-making Collaboration & Communication Strong communication and facilitation skills, particularly in complex or ambiguous scenarios Ability to influence stakeholders and drive alignment without formal authority Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams Analytical Thinking & Problem Solving Advanced analytical and problem-solving skills, with the ability to handle complex scenarios Ability to use data, insights, and experience to inform decisions and recommendations Quality & Delivery Focus Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards Ability to balance delivery pace with completeness and usability Experience improving team delivery practices and outcomes Tools & Technical Familiarity Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence) Comfortable working with technical teams and understanding system architecture, constraints, and dependencies Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Edge Impulse is the leading edge AI platform, enabling companies to build smarter edge products. Our technology empowers over 100,000 developers to bring more machine learning products to market faster. Enterprise teams develop industry-specific solutions in weeks instead of years because of our robust platform with custom pre-processing blocks and deployment blocks, which make it significantly easier to put a trained model onto a device. We believe that data-centric engineering is the future of industry transformation, unlocking a positive impact on our society and environment. Have a passion for distributed systems, user interaction, accessibility, and delivering customer value? This could be your next career step. Our studio team is the glue for all user-facing Edge Impulse features. We are responsible for the polished UI and the and _. Because we build and support the overall Edge Impulse platform, we seek truly full-stack programmers who thrive on cross-organization coordination and collaboration. \n Responsibilities • Work closely with our Product team as well as with our UX, Marketing, and Solutions teams to design and develop new features that emphasize accessibility, CSS structure, and implementing user-centric designs., • Improve existing code by making it faster, idiomatic, and easier to maintain. Build systems that are reliable, maintainable, scalable, and secure., • Collaborate with our Embedded engineers to integrate new deployment targets in Studio. Experience with embedded development is nice to have, but not required. We have an amazing team to take care of the low-level aspects., • Collaborate with our world-class ML team to showcase their research through Studio. No ML background is required, but a readiness to learn is essential!, • Maintain and extend the Edge Impulse API, SDK, and CLI. We love happy developers., • Embrace an iterative approach by delivering work incrementally to gather feedback., • Lead cross-team initiatives end-to-end, including code reviews, design reviews, operational robustness, security hygiene, etc. Preferred skills and experience • A minimum of six years of software development experience with a balance of front-end and back-end technologies., • Proficiency in TypeScript, NodeJS, or similar technologies., • Strong expertise in HTML and CSS., • Foundational knowledge of UX principles and a track record of prioritizing accessibility in design., • Comfort working with data storage systems at scale, using technologies like PostgreSQL and Redis., • Experience with Docker and an understanding of containerization., • Track record of easily working on a fully distributed team. Bonus points! • Background and interest in Machine Learning and/or mathematics., • Familiarity with monitoring and observability tools like DataDog., • Experience or interest in implementing performant Web Applications and responsive design. \n£63,600 - £98,325 a yearWe base our salary ranges from compensation research using both historic and real-time salary data sets. We have a reasonable estimate of the current salary range to be GBP63K-98K + annual bonus + benefits. This range reflects the minimum and maximum target for new hire salaries for this remote position where the engineer is based in the UK. Edge Impulse targets overall compensation at the 75th quartile of the market for similarly placed companies, job families, and grade levels. Our salary ranges take into account a wide range of factors including but not limited to role, grade level, location, training, degrees, certifications, and other business needs. \n We are an equal opportunity employer. We appreciate diversity in our remote, global organization. We value inclusivity across our teams. We encourage applicants of all genders to apply for this position. We do not discriminate against any employee or applicant for employment because of race, religion, color, national origin, gender identity, sex, sexual orientation, age, marital status, veteran status, disability status, or any other federal, state, or local protected class. #LI-Remote

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. The Global Alliance Manager for Hyperscalers & GSIs exists to architect, commercialize, and scale Sonatype’s most high-leverage strategic partnerships worldwide. Positioned at the critical intersection of elite cloud ecosystems (including Amazon Web Services and Microsoft Azure) and tier-1 Global System Integrators (such as Deloitte, Capgemini, Infosys, and Cognizant), this role is the primary engine for driving partner-vetted pipeline expansion and programmatic co-sell acceleration. Operating at the Senior/Lead level, you do not manage passive referral lists; you build unassailable commercial frameworks that embed Sonatype's AI-driven DevSecOps intelligence natively into large-scale cloud modernization and digital transformation practices. This high-velocity role is engineered for a highly motivated, independent team player with deep business acumen and a proven track record of shifting seamlessly between program development and field execution. Based on the US East Coast and/or EMEA with a global coverage footprint, you will serve as the connective tissue between individual contributors, senior sales executives, and external channel leadership. You must be comfortable wearing multiple hats simultaneously operating as a program manager, business analyst, and business development manager to design joint sales initiatives, build deep technical relationships, and systematically map target accounts. Ultimately, this individual holds absolute accountability for achieving and exceeding quarterly and annual revenue objectives by unlocking new enterprise logos and maximizing cloud-spend monetization. Programmatic Co-Sell Acceleration: Establishing repeatable, high-velocity co-selling mechanics natively within the AWS ISV Accelerate framework and Azure partner ecosystems, ensuring Sonatype is attached directly to enterprise cloud-migration blueprints. Marketplace Transaction Optimization: Driving a measurable reduction in customer procurement cycle times by seamlessly structuring and executing Channel Partner Private Offers (CPPOs) to burn down existing enterprise cloud-spend commitments (e.g., AWS EDP, Microsoft MACC). Strategic Practice Integration: Successfully positioning Sonatype’s platform—including our SBOM Manager and Repository Firewall—as the default secure SDLC reference architecture within the DevSecOps and AppSec consulting practices of tier-1 GSIs. Revenue Target Domination: Consistently achieving and exceeding assigned global quarterly and annual revenue objectives through highly structured, high-yield co-selling motions. Ecosystem Capability Elevation: Developing internal and partner ecosystem training playbooks that build real-world capability, ensuring partners can independently demonstrate product value and protect the customer lifecycle. Field Alignment Synergy: Synchronizing sales cycles so that field teams across North America and EMEA experience frictionless co-selling, utilizing joint account-mapping cadences to systematically unlock new enterprise logos. Partner-originated and partner-influenced pipeline metrics meet or exceed assigned segment targets quarterly. Cloud marketplace gross transaction volume (GMV) scales continuously, making Sonatype the preferred mechanism for enterprises securing cloud-native environments. Joint value propositions and technical alliance frameworks are maintained with absolute precision, clearly differentiating Sonatype against legacy SCA market alternatives. Account mapping initiatives bridge the gap cleanly between the sales field and partner target accounts, driving targeted alignment with Sonatype sales CapDB A/B focus accounts. Alliance Architecture Strategy: Design and execute the global co-sell and commercialization roadmap for designated cloud marketplace and system integrator ecosystems. Planning & Business Review Governance: Lead and execute an annual and quarterly business planning process using a strategic planning model to identify key go-to-market strategies and clear revenue metrics. Pipeline Forecasting Rigor: Provide regular, high-integrity weekly forecasts of partner sales within your designated region, maintaining a real-time, updated view of partner pipelines, deal flow, and historical metrics. Commercial Framework Engineering: Structure, negotiate, and execute complex Cloud Partner Private Offers (CPPOs) and multi-party enterprise transaction models to close new accounts and expand existing partner revenues. Ecosystem Program Creation: Design and lead joint programs with Sonatype partners to generate net-new business in existing enterprise footprints and break into untapped vertical markets. Platform Enablement & Certification Strategy: Build, maintain, and scale the partner sales enablement framework, utilizing internal tools (e.g., Lessonly/SmarterU) to track partner certification progress, tier achievements, and training status. Product Launch Synchronization: Collaborate with Global teams to ensure all upcoming and newly launched products have appropriate partner-facing go-to-market enablement tools, communications, and marketing collaterals. Partner Assessment and Recruitment: Conduct continuous recruitment, validation, and performance assessment of partners against defined tier requirements and regional corporate growth objectives. Cross-Functional Collaboration Loops: Partner closely with Sales, Marketing, Product, Solution Engineering, and Customer Success teams to orchestrate successful cross-functional joint campaigns, webinars, quarterly webinars, and the annual Partner Summit and Awards. Cloud Marketplace & Channel Fluency: 5+ years of demonstrated success in B2B tech channel sales, software solution management, or working with Value-Added Resellers (VARs) and tier-1 partners, with an unassailable track history of exceeding quotas. Strategic Enterprise Vision: Ability to build an operational partner architecture that anticipates global business challenges 12-24 months out, applying critical thinking and sound business judgment to measure and handle the business. Multi-Persona Communication Mastery: Outstanding written, verbal, and interpersonal communication skills; highly effective at securing meetings and closing business with senior-level channel executives, while maintaining strong collaborative links with internal individual contributors. Demand Generation & Program Orchestration: Proven experience planning and managing a systematic approach to demand generation, co-marketing initiatives, and joint pipeline development loops with partners. Dynamic Role Agility: Demonstrated capacity to seamlessly pivot roles at any given time—wearing the hat of a program manager, technical business analyst, or business development lead depending on deal or ecosystem complexity. Proactive & Innovative Sourcing Logic: A proactive, creative, and innovative mindset that consistently generates net-new ideas to support and drive divisional pipeline priorities through sales programs and strategic alliances. High-Velocity Execution Mindset: High energy, enthusiasm, and independent work ethic, with the structural maturity to work cross-functionally and garner immediate support from multiple internal and external stakeholders. Things that we are proud of 2025 AI Compliance Solution of the Year - AI Breakthrough Awards 2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report) 2023 Fast Company Best Places for Innovators 2023 Gartner's Magic Quadrant 2023 Software Report's Top 100 Software Companies 2023 BuiltIn Best Places to Work 2022 Frost & Sullivan Technology Innovation Leader Award 2022 PeerSpot Silver Peer Award in Software Composition Analysis 2022 Tech Ascension Best DevOps Security Solution Award 2022 NVCT Cyber Company of the Year Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. Paid Volunteer Time Off (VTO) At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team. This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team's output and the team's growth. This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team's stack. You lead by demonstrating you can do the work at the highest level, not by title alone. The balance between hands-on contribution and leadership depends on the team's context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact. Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team's craft forward with every new capability that lands. Responsibilities Team leadership & growth • Leading a team of engineers, owning both its delivery and its development., • Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration., • You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback., • Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles. Technical leadership • Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty., • Drive the team's architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation., • Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team's components scalable and in a healthy state., • Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships. Roadmap & delivery • Own the team's commitments - what was promised, when it was promised, and the quality bar that was held., • Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat., • Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction., • Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives., • React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift. Hiring • Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats., • Recruit, coach, and - when needed - make hard calls toward the standard the team is held to., • Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench. Day-to-day communication & collaboration • Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information., • Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact., • Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment. Qualifications • 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities., • Hands-on, real-life experience building cloud-based SaaS products - running services in production on AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface., • API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform, • Strong background in databases, SQL, query optimization, and BigQuery., • A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber., • Deep technical fluency in your team's primary stack. You can read, write, and review code at a senior level, and you are current - not rusty., • Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making., • Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes., • Direct, candid communication. You give hard feedback well, and you hear it well. Bonus Points • A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality., • Hands-on experience with more than a single cloud provider., • Background in scaling teams, processes, or technical systems as the organization grows. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Development Manager (Hands On) Location: London (Hybrid) 2 days a week in office Salary: £110,000 + Benefits/Bonus Are you the kind of tech leader who still loves to build? The one who writes code, architects solutions, mentors engineers — and still gets a buzz from seeing it all come to life? Our client is looking for a Hands-On Head of Customer Identity & Loyalty Solutions — someone who blends strategic thinking with serious technical firepower. You'll own the vision and delivery of large-scale, customer-facing identity and loyalty platforms that power awesome digital experiences — not corporate IT, but the stuff millions of real users touch every day. If you believe great leaders lead by doing (and not just talking), this one's for you. What You'll Be Doing Architect and deliver the next generation of customer identity and loyalty platforms. Stay hands-on — designing, coding, coaching, and setting technical direction. Bring AI into the heart of development to boost speed, quality, and creativity. Collaborate with digital product, data, and engineering teams to create seamless, personalised user journeys. Build and grow a high-performing, inspired tech team. Ensure everything is fast, secure, and built to scale. What You Bring A track record of delivering digital identity or loyalty solutions at scale. Deep technical expertise in Azure, cloud architecture, APIs, and modern engineering. A love for clean code, smart systems, and solving tough problems. Passion for using AI to enhance development — from automation to insight. The confidence to lead from the front and the curiosity to never stop learning. Why You'll Love It You'll get the autonomy to make big technical decisions, the team to execute brilliantly, and the environment to experiment with everything from AI-powered tools to new digital architectures. It's leadership with your sleeves rolled up — tech-first, action-driven, and future-focused. TPBN1_UKTJ

By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business-facing apps. You will collaborate with other developers to build scalable solutions that make it easy to build high quality products, and you wi

Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to r

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Design, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform. Develop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Build and maintain shared platform services used across the wider engineering organisation. Write high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation. Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud. Actively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery. Collaborate across teams on industry standards and best practices to help others solve complex problems. Design future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns. Own production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a "you build it, you run it" environment. Identify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements. Partner with Product Management and Design to translate business requirements into scalable technical solutions. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices. Strong proficiency in TypeScript and Node.js. Ruby experience is a plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one specialisation: networking, security, serverless, event streams, or similar. Strong AWS experience, including compute, storage, networking, and monitoring. Excitement to build beautiful, intuitive products with a strong customer focus. Innate curiosity and a desire to learn and teach. Experience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems. Experience with Kubernetes, Docker, and Helm. Experience with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations, particularly HR Tech or regulated domains. Familiarity with ML/AI integration in production systems. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Ireland, Germany, the UK or Sweden at this time. The Opportunity: Grafana Observability builds end-to-end observability that spans application, infrastructure, database, browser, and mobile. Our Mobile Observability initiative gives mobile developers first-class instrumentation SDKs that capture traces, metrics, logs, crashes, and user sessions. Our solutions aim to be tightly integrated with OpenTelemetry and Grafana Cloud. We’re building high-performance, low-overhead SDKs that make it easy for teams to connect mobile signals to backend and infra telemetry for true full-stack visibility. We value open standards, great developer experience, and doing the hard engineering needed to ship reliable software at scale. You may not meet every requirement below. If this role excites you, please raise your hand. What You’ll Be Doing: • Build and evolve mobile instrumentation SDKs for iOS (Swift / Obj-C), prioritizing performance, stability, and a great developer experience., • Design and ship SDK features such as session tracking, crash reporting, sampling strategies, automatic context propagation, and OpenTelemetry integrations., • Own projects end-to-end., • Break large, ambiguous problems into incremental deliverables: design modular solutions, ship MVPs, gather feedback, iterate quickly., • Ensure quality: automated tests, CI, documentation, and smooth, backwards-compatible upgrade paths., • Collaborate cross-functionally with backend, frontend, product, and solutions engineering to ensure cohesive end-to-end observability workflows., • Engage with the open-source community: review PRs, discuss design proposals, and help guide external contributors., • Mentor teammates, participate in technical design discussions and help shape the mobile observability roadmap. What Makes You a Great Fit: • You’re a motivated self-starter with a bias toward action and the ability to run with poorly defined scopes. You can operate autonomously while being highly collaborative., • Strong mobile engineering experience: with iOS (Swift/Obj-C) and, optionally, Android (Kotlin/Java)., • Demonstrated experience building or maintaining mobile SDKs, platform libraries, or other developer-facing platform code used by external developers., • Experience working with performance-sensitive code (startup time, memory, network efficiency) and making pragmatic tradeoffs., • Familiarity with OpenTelemetry (instrumentation, SDKs, collectors) or experience contributing to/maintaining OTel SDKs or similar telemetry libraries., • Excellent written and verbal communication., • Comfortable working in a fully remote, globally distributed team., • Coachable, customer-focused, and passionate about developer experience, you can do more than code: you write docs, mentor others, and shape roadmaps., • Pragmatic and comfortable navigating ambiguity: you prioritize progress over perfection and iterate quickly based on feedback. Bonus Points For: • Contributions to OpenTelemetry, crash reporting libraries, or other observability OSS., • Experience with cross-platform frameworks (React Native, Flutter) or building native bindings/bridges., • Experience with mobile security, privacy, or platform integration challenges., • Prior work on crash aggregation, session replay, or sampling for mobile telemetry. Compensation & Rewards: In UK, the compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin is seeking a Principal Backend Engineer with a strong focus on backend development, particularly in Java and serverless architectures, combined with solid frontend experience. This role is ideal for engineers passionate about building scalable distributed systems, data modeling, and delivering high-performing, reliable software solutions for our award-winning educational platform. As a core contributor to our shared services team, you will play a key role in developing and enhancing the foundational systems that power both existing and new applications. This role is fully hands-on, requiring active involvement in coding, development, and implementation of technical solutions. You will also be called upon to lead more junior engineers and collaborate with other teams. Responsibilities: • Lead and design, development, and optimization of scalable backend services using Java and serverless technologies (e.g., AWS Lambda)., • Architect and implement RESTful APIs and event-driven systems to support high-performance, distributed applications., • Provide technical leadership to the team, ensuring alignment with architectural standards and best practices., • Contribute to the development and integration of user-facing frontend components when needed., • Analyze and optimize existing services to enhance performance, scalability, and cost-effi ciency., • Collaborate with cross-functional teams, including Architects, Product Managers, and engineering leads, to deliver innovative and impactful solutions., • Mentor and guide junior developers, fostering a culture of continuous learning and knowledge sharing., • Oversee the implementation and maintenance of CI/CD pipelines to ensure effi cient and reliable software delivery., • Maintain high standards of code quality through rigorous peer reviews, comprehensive testing, and adherence to industry best practices., • Create comprehensive documentation for the developed shared components, including usage guidelines and examples. Essential Qualifications, Skills, and Knowledge/Experience: • Over 10 years of experience in backend development with deep profi ciency in Java and extensive hands-on experience with serverless frameworks (e.g., AWS Lambda, Google Cloud Functions)., • Solid understanding of frontend technologies, including React and Web Components, with the ability to contribute when needed., • Expertise in designing and managing distributed systems, ensuring scalability, and advanced data modeling techniques., • Demonstrated ability to lead and collaborate effectively with cross-functional teams and stakeholders across multiple locations, including distributed teams in Europe and the USA, to deliver impactful, high-quality solutions., • Practical expertise in cloud technologies, specifically developing serverless applications on AWS using services such as Lambda, DynamoDB, API Gateway, SNS/SQS, and EventBridge., • Deep understanding of software development best practices, including design patterns, test-driven development (TDD), behavior-driven development (BDD), and clean code principles., • Experience implementing and managing CI/CD pipelines for automated build, deployment, and testing., • Familiarity with modern DevOps practices and infrastructure-as-code (IaC)., • Proven ability to conduct comprehensive system design reviews, ensuring architectural alignment, scalability, performance, and adherence to best practices., • Proven experience as a Tech Lead, with a strong track record of mentoring and coaching junior engineers, promoting skill development, and driving adherence to best practices to ensure team growth and technical excellence., • Exceptional collaboration skills, working effectively across cross-functional teams, including Product Managers, Architects, and other engineering leads., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Strong problem-solving skills, with a track record of troubleshooting and optimizing existing systems for performance, scalability, and cost effi ciency., • Ability to make strategic technical decisions while balancing project deadlines and business goals. Preferred Skills: • Experience with frontend technologies such as React, Angular, or Web Components is a plus., • Familiarity with monitoring and observability tools (e.g., CloudWatch, New Relic, Datadog)., • Knowledge of data modeling and working with both NoSQL databases., • Understanding of agile methodologies, including Scrum, XP and Kanban., • Understanding or experience with AI/ML. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! #LI-AP1

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud. Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or resolve complex issues primarily focusing on cloud environments such as AWS and Azure. The CSE is ultimately responsible for the complete life cycle of a customer issue and ensuring proper communication and resolution. Troubleshoot issues on the Qumulo product in both On-Premises or Cloud file systems, including cloud infrastructure issues, permissions problems, performance issues, and general file system issues Prioritize and drive resolution for escalated customer issues in both cloud and on-premises environments Work cross-functionally with our sales, product, and engineering teams to ensure customer issues are quickly resolved Provide feedback to engineering and product teams on product gaps and areas of improvement, particularly related to cloud offerings Collaborate with peers and mentors on complex issues Consistently grow knowledge and expand skill sets in cloud technologies Multi-lingual with English as primary customer support delivery language Excellent written and verbal communication skills Strong problem-solving skills with a can-do attitude in a fast paced environment Demonstrated working knowledge of major cloud platforms, including compute, storage, networking, and identity management services Basic network troubleshooting skills and understanding of general network technologies Familiarity with Linux & Windows operating systems Familiarity with Windows Active Directory or LDAP Understanding of file permissions and access control in cloud environments 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments Python Programming skills are a plus Relevant cloud certifications (e.g., AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate) are a plus, but not required Must have the right to work in the UK without visa sponsorship. About Qumulo: Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization’s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations. With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture. Our Values: At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation. Equal Opportunity Employer: Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit: _

Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Serve as the voice of the customer internally, collaborating with Product, Sales, and Suppo

Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learn

In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.47 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. The Team At blp, dedicated engineering teams own individual products such as invoices, customer orders, and order confirmations. The Platform Team owns what all of them are built on: shared services and APIs, the data access layer, and the component and design system that shape how the product looks and behaves. The team's focus has been the frontend platform, and we are now deliberately extending that ownership deeper into the stack. You would be central to that shift, with real influence over how the platform layer gets defined rather than inheriting someone else's blueprint. About the Role We are looking for a fullstack engineer with a strong backend center of gravity who enjoys designing reliable systems, thinking rigorously about correctness, and applying strong software fundamentals to real-world operational problems. Platform touches both client facing features as well as internal tooling. The capabilities we own are the ones our users touch most often: how workflows and dashboards are configured, how fast a screen full of exceptions loads, how consistently permissions behave, how reliably a release reaches production. When the platform is right, every product team ships better software faster, and that lands directly with the tens of thousands of people who use BLP every day. Platform decisions here are judged by what they do for our users, not by internal elegance. What You'll Do Build the Foundation: Design and develop the shared backend services and APIs that our product teams depend on, with clear contracts and abstractions that fit how they actually work. Drive User Impact: Work with product teams and business stakeholders to understand where the platform is holding them back, and turn that into concrete improvements our users feel. Own Reliability and Correctness: Build and operate systems with a strong focus on robustness, and improve them continuously through careful analysis and iteration. Managing entropy in a complex system is part of the job, and we expect you to adapt accordingly. Build Great Software: Write clean, maintainable, high-quality code across the stack. Conduct code reviews and contribute to a culture of technical excellence. Shape Architecture: Collaborate on system design, tech stack decisions, and platform boundaries, optimizing for scalability, performance, and maintainability. Lead and Influence: Guide technical direction on major initiatives such as migrations and platform capabilities, and mentor team members along the way. Promote Innovation and Collaboration: Work closely with colleagues to continuously improve processes, tools, and team practices, fostering a culture of learning and growth. The tech stack includes Golang, React/TypeScript, Python, various ML models, MySQL, F#, Docker images deployed on a Kubernetes cluster in our cloud infrastructure (GCS, AWS, or Azure), and GitHub CI/CD. Qualifications Bachelor's or Master's degree in Computer Science, Mathematics, Physics, or a closely related field, or equivalent practical experience. 5+ years of experience in a software engineering role, with a clear backend focus. Genuine fullstack capability: comfortable working in a modern React/TypeScript codebase, even if backend is where you do your deepest work. Experience with functional programming concepts or languages. Passionate about software craftsmanship: strong understanding of core engineering principles including type systems, composition, testing, Clean Code, and Clean Architecture. Product thinking: ability to translate business problems into precise requirements, specifications, and ultimately into code. Entrepreneurial mindset: link your daily work to team and company goals, balance cost and benefit, deliver high-quality solutions efficiently. Ownership: take responsibility for your technical work, for the platform we build, and for the team we shape. Abstraction and efficient communication: simplify complex systems, identify core concepts, and communicate complex ideas clearly. Nice to Have Familiarity with distributed systems, Kubernetes, or cloud infrastructure. Experience with ERP systems, finance, procurement, or supply chain processes. Background in a platform, infrastructure, or developer experience team. Experience with large-scale migrations or incremental modernization of an existing codebase. German language skills. What We Value We value engineers who think deeply about systems, care about correctness, and take pride in building a platform that is understandable, maintainable, and reliable. Because our work sits underneath every product team, we also value people who can hold both perspectives at once: the rigor to get the foundation right, and the product sense to know which foundation is worth building. This role is available on-site in Zurich, London, Barcelona or remotely within Europe.

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. Are you the right applicant for this opportunity Find out by reading through the role overview below. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but not limited to the items below: -Provide first line support for fault finding and rectification -Complete small works installations -Commission and handover of systems in line with the specification and drawings, including client demonstrations -Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements -Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for -Raise any concerns as soon as possible so they can be dealt with prior to the job taking place -Carry out daily checks as a minimum to ensure correct kit is in place for the job -Servicing and maintaining various systems, to include small works installations and fault finding -Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms -Carry out corrective and preventative maintenance of multi disciplined systems to include emergency lighting and portable extinguishers -Commission/ Handover of systems -Be part of an On Call Rota for OOH callouts and telephone support -Carry out small works installations of multi disciplined systems to a high standard of workmanship -Installation/commission of portable extinguishers -Understanding the clients' needs and fulfil all jobs required -Ensure the health, safety and welfare of themselves and their team in accordance with Company policy. To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information Required Skills: • Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers., • Network/IP based product experience is beneficial., • Good communication skills are required as the majority of the role will involve being in a customer facing environment., • The ability to work alone and effectively organise your time as well as being a good team player., • A good understanding of the Standards which relate to our Industry and the systems we install., • A good understanding of Health and Safety is essential., • Have a flexible attitude to working hours., • A full driving licence and a willingness to travel to locations across the country., • Excellent timekeeping and time management skills., • Willingness to go the extra mile., • Self motivated and a team player, demonstrating professionalism, positivity and proactiveness. Working hours are 08:30 to 17:00 with a 30 minute lunch break. xrnqpay Salary will be discussed at interview stage.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. Senior Debt & Revenue Protection Officer We're looking for a Senior Debt & Revenue Protection Officer to join our field based team supporting residential and business customers across the Carlisle area. This is a varied and rewarding role where you'll take ownership of customer visits, investigate potential energy theft, identify welfare concerns, and support customers in finding sustainable solutions to energy debt. You'll play a vital role in protecting both our customers and our business while ensuring safety remains at the heart of every interaction. Working independently in the field, you'll assess customer circumstances, identify vulnerabilities, investigate metering irregularities, and deliver the most appropriate outcome based on each individual's situation. You'll be trusted to make decisions that balance customer welfare, compliance, safety and commercial outcomes, using your judgement to deliver the right resolution first time. Salary & Benefits Salary: £35,036 basic salary + quarterly bonus of up to 16% of salary + London Weighting Allowance up to £6k. Location: Field based role coveringCarlisle Company Vehicle: Company car or car allowance provided Driving Requirement: Full UK Driving License required What you'll be responsible for: Visiting customer premises to investigate debt, welfare concerns, suspected energy theft and metering irregularities. Assessing each customer's circumstances, identifying vulnerabilities and agreeing the most appropriate sustainable resolution. Identifying and making safe immediate welfare, safety or metering concerns, including meter inspections and associated work where qualified and authorised. Completing energy consumption assessments, recording accurate customer information and supporting correct billing and ongoing account management. Discussing outstanding balances and suitable payment, smart metering and payment solutions where appropriate. Communicating difficult messages with empathy and respect, negotiating balanced outcomes, and managing or escalating first-stage complaints. Using your training and judgement to work safely, independently and de-escalate challenging situations. Ensuring every interaction complies with company policies, industry regulations and revenue protection guidance. What we're looking for: Experience within the energy industry, with a strong understanding of customer, technical and commercial processes. Knowledge of energy theft, revenue protection or related field operations, including potential gas theft and electricity abstraction. Excellent communication, listening and questioning skills, with the ability to adapt your approach and handle challenging conversations calmly. Strong empathy and a genuine desire to support customers facing challenging circumstances. Effective investigative and problem-solving skills, with the ability to gather facts, assess evidence and make sound decisions. A proactive and resilient approach, with confidence working independently in the field. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Our client is a fast-growing, design-led furniture brand. Working at the centre of a small, dynamic team including the founders, you will be joining them at the start of a period of expansion in the UK following huge success abroad. Sitting within the Supply Chain team, the role will be responsible for managing the New Product Development (NPD) pipeline from approved concept through to successful launch. You will ensure critical paths are managed effectively, development milestones are achieved and all product and launch requirements are delivered on time, and coordinate product development with manufacturing partners in China. Manage end-to-end NPD critical path from approved concept through to launch, ensuring key milestones and deliverables remain on schedule. Maintain a clear and accurate rolling pipeline of all products in development, including timelines, actions, dependencies and launch dates. Coordinate prototypes, samples, revisions, specifications, testing and approvals throughout the development process. Work backwards from agreed launch dates to ensure production, samples, photography, product information and Marketing requirements are completed at the right time. Identify risks or delays early and coordinate recovery plans with factories and internal teams to protect launch dates. Coordinate with factories to ensure product photography, imagery, dimensions, specifications and product information are completed accurately and supplied on time. Manage the handover of factory imagery and product information to Marketing for website renders, CGI, retouching and other customer-facing assets. Ensure samples and product information required by Marketing, Operations and other teams are available in line with the launch critical path. Provide clear and regular updates to stakeholders on pipeline status, upcoming milestones, risks and launch readiness. Support post-launch reviews and incorporate relevant learnings into future product development and launches. Manage day-to-day product development relationships with factories and suppliers in China. Lead regular development meetings to review the NPD pipeline, progress against critical paths, outstanding actions and upcoming deadlines. Provide factories with clear briefs, specifications, feedback and approval requirements. Coordinate factory deliverables including samples, revisions, costing, testing, product information, photography, and production requirements. Work with factories to resolve issues relating to product development, quality, manufacturing, cost and lead times. Identify supplier or production risks that could impact launch dates and elevate where appropriate. Use customer feedback, returns, product reviews and quality data to identify opportunities for product improvement. Ensure products meet relevant regulatory, compliance and internal quality requirements. Previous experience in product development, NPD, sourcing or a related product role, ideally within furniture, homewares, interiors or physical consumer products. Experience working directly with factories and suppliers in China is highly desirable. Strong understanding of physical product development from concept and sampling through to production and launch. Excellent critical path and pipeline management skills, with the ability to manage multiple products and launch dates simultaneously. Strong supplier management skills, with the confidence to follow up, challenge and elevate where required. Highly organised, with excellent attention to detail and follow-through. Proactive in identifying risks and resolving issues before they impact the critical path or launch date. Strong communication and stakeholder-management skills, with the ability to coordinate effectively across internal teams and international suppliers. • Competitive salary, • Free onsite parking, • Hybrid working (3 days Office/ 2 days WFH), • Bonus Schemes, • Annual leave entitlement + bank holidays, tailored to support work-life balance, • Employee Assistance Program (EAP) Wellbeing support, • Exclusive employee discounts across a wide range of well-known retailers and brands JBRP1_UKTJ #J-18808-Ljbffr

Brand & offline marketing: Develop and coordinate customer-facing materials including signage, posters, banners, customer information and promotional activity, ensuring everything is accurate and aligned with APCOA's brand. Agency & supplier management: Brief and manage agencies, designers, media pa

The primary role of this position is to drive the adoption of CAE’s Cyber security review both internally and externally. Based upon the SLR, the Cyber security review is a CAE service offer that involves the interpretation of SLR data to collate both technical and business relevant outputs, before presenting the findings to customers alongside sales. As well as the Cyber security review, the resource shall work with the CSO, CTO, Head of Presales and Technical Architects to deliver Palo Alto specific services that have the goal of driving new Palo Alto opportunity. This is currently under development and will continue to evolve, but is expected to include services around BPA as well as investigation into CAE’s existing install base to identify opportunities for growth and expansion into other areas of the Palo Alto portfolio. The role will also be key in developing understanding of new Palo Alto technology offers and services. Helping to drive knowledge of these within both CAE and its customers. The main duties and responsibilities of the role shall include: • Drive adoption of the CAE Cyber security review both internally and externally (internal training, customer calls etc), • Active involvement in the content and evolution of the CAE Cyber security review service, • Ownership of the CAE Cyber security output to customers and sales, • Delivery of the CAE Cyber security output to customers, • Delivery of new services created by CAE based upon Palo Alto technologies (BPA etc), • Input into new services to be created to drive Palo Alto opportunity, • investigate existing Palo Alto install base to identify opportunities for expansion and growth, • Work with customers to ensure they adopt the Palo Alto services they purchase, • Attendance to Palo Alto events to develop and maintain product and service knowledge, • Advocate CAE and its service to Palo Alto sales team to drive understanding of the value CAE can deliver to not only customers, but Palo Alto themselves, • Deploy Palo Alto Firewalls for SLR purposes, whilst we anticipate this shall be done by other resources, there may be a need to deploy and own the engagement end to end., • Palo Alto certification required, the exact level of which to be determined by experience, • Working knowledge of SLR and the outputs generated, • A full understanding of the Palo Alto Security Operating Platform and Zero Trust approach, • In this role you will need to be outgoing, highly organised, disciplined and adaptable with excellent communication skills. You are leading the engagement, so a service led approach is a must., • In addition to this you must:, • Be able to communicate at all levels of an organisation to CTO level, • Be able to adapt your communication style to the audience you are presented with, • Demonstrate the ability to build cross-departmental relationships (sales, managed services, PMO etc.), • Be able to work equally as part of a team or alone depending on the engagement type with a client, • Be passionate about the technology and able to demonstrate that passion to our customers, • Be able to work to deadlines, • Be confident and approachable, • Have a personal development mentality and be willing to cross-skill to meet customer and market demands The role would suit someone who has experience of working with Palo Alto technologies in a pre-sales environment or a post sales resource looking to grow their customer facing exposure. You must have excellent communication skills, both written and verbal and able to articulate technical considerations into business considerations. Experience of working within the IT reseller industry would be strongly advantageous. #J-18808-Ljbffr

We are looking to recruit a number of customer-facing General Leisure Assistants who will be responsible for the operation, safety, and cleanliness of sports and leisure facilities based on our school site, together with ensuring a clean and safe environment for all our members, external visitors an

Escalations EngineerSkip to main contentMotorola Solutions values your privacy Our website is set to allow cookies. We use cookies to improve your website experience, the products and services we offer and to make your digital experience personalized to you. Learn more about the cookies we use on our website using this tool. You can set your cookie personal preferences. By using our site, you are accepting our Cookie Policy.#Escalations Engineer page is loaded## Escalations EngineerApplylocations: Uxbridge, UK (ZUK131)time type: Full timeposted on: Posted 5 Days Agojob requisition id: R66938## Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## Department OverviewMotorola Solution's Video Security & Access Control Division is defining the future of the security industry through innovative award-winning end-to-end solutions. We design, develop, and manufacture advanced AI, video analytics, surveillance cameras, and access control solutions that are changing the way people interact with their security systems. Our solutions are installed around the globe spanning many industries and we are constantly pushing the envelope to deliver new leading-edge features to our customers. The Avigilon Alta Video team is responsible for the cloud video security portfolio within the Video Security and Access Control business unit of Motorola Solutions.## Job DescriptionYou will love this role if you enjoy solving complex problems! You will become the bridge between our customer-facing support team and the development team and you will quickly become critical to the business. Working alongside the hardware & software development engineers and closely with our global customer support team, the Alta Video Engineering Escalations team is the external-facing side of the R&D organization. We are justifiably proud to hire escalations engineers who are recognized as the best in the industry.Support queries are initially handled by Motorola’s partner network, with more complex cases being passed to Motorola’s global support team. The most complex issues are passed onto the relevant Escalations team for the product. Your role involves investigating, solving and managing these often difficult and challenging issues. In order to be successful you will have to work closely with the support team, R&D, product test group, sales, the documentation team and partners in replicating and diagnosing issues. You will need to meet tight deadlines, sometimes under pressure, while effectively managing priorities and communicating progress.One of the great attractions of the role is the detailed knowledge you will gain on the full functionality of our advanced cloud video security products as well as many leading 3rd party products.Responsibilities: Become an expert on all of our products, on related industry products and how they are used together. Take ownership of escalated support issues and ensure each one is managed through to the point that it is resolved to the customer’s satisfaction and within established SLA’s. Minimize development and test times by gathering accurate descriptions of environments and symptoms seen by customers and providing expert insights. Reproduce customer issues in our lab and troubleshoot complex functional and integration issues by analyzing logs by using deep inspection tools (e.g. network packet traces). Engage with the development and test teams to demonstrate how to reproduce problems Test code changes and “work arounds” to verify fixes. Provide accurate information on the status of support cases and communicate progress back to customers. Provide expert advice on our products to the sales and support teams. Contribute to an ongoing program of process improvement Assist the technical documentation group with content for the product and support documentation* Occasionally you may need to undertake site visits to customer locations## Basic RequirementsWe are looking for someone who can: Demonstrate outstanding technical ability or who has achieved excellent academic results from a recognized university in a Science, Computer Science, Networking, Telecommunications or Cybersecurity. Demonstrate a genuine interest in learning about new technologies with a passion for solving complex problems and reverse engineering things. Conduct full stack troubleshooting of the Alta Video Solution including, network, hardware and software Have a strong attention to detail. Demonstrate excellent verbal and written communication skills Able to collaborate with Engineering and Product teams to test new products and identify bugs.* Ability to write technical knowledge base articles and whitepapers.It is considered a bonus if you have: Experience with Linux, APIs, Python or other coding languages Experience of video surveillance devices and protocols such as ONVIF A good understanding of networking fundamentals and troubleshooting including HTTP/HTTPS, TLS, VLANs, TCP/IP, DNS, NAT, DHCP, firewalls and software systems. Experience working in a customer facing role but also interacting with R&D teams* Experience working with video surveillance solutionsIn return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days Well known companies discount schemes.## Travel RequirementsNone## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanYes## CompanyMotorola Solutions UK Limited*EEO Statement*Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. #J-18808-Ljbffr

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. The Cardiac Ablation Solutions (CAS) business develops technologies that support the diagnosis and treatment of cardiac arrhythmias, including advanced electrophysiology mapping and ablation systems. The Service & Repair function, part of the Customer Care & Supply Chain organization, provides technical support, installation, maintenance, and lifecycle management services to ensure customers can effectively utilize these technologies in clinical practice. This is a remote, field-based position supporting customers across the United Kingdom and Ireland, with additional support provided across Western Europe and other EMEA markets as required. The role requires extensive travel, with the majority of working time spent at customer sites. Candidates should ideally be located in Reading or Oxford or the surrounding Areas. Attendance at Medtronic facilities may be required periodically for meetings and training activities. Full measles immunization is required to meet healthcare facility access requirements. • Perform site assessments, installations, inspections, verification activities, corrective maintenance, and preventive maintenance for Affera systems., • Troubleshoot and resolve complex technical issues to maximize system performance and customer uptime., • Serve as the primary technical liaison for customers, providing expert support throughout the product lifecycle., • Maintain accurate technical documentation and service records in accordance with regulatory and quality requirements., • Collaborate with Clinical, Sales, Engineering, Production, Quality, and Field Service teams to support customer needs and product performance., • Contribute to the development, maintenance, and continuous improvement of service processes, procedures, and technical documentation., • Develop and deliver technical training programs for distributors, service partners, clinical teams, and customer representatives., • Support new product introductions by participating in design transfer, commercial launch readiness, and field feedback activities., • Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering, or related technical discipline with field service experience in medical devices, aerospace, or another highly regulated industries., • Experience servicing, maintaining, and troubleshooting complex electronic or electro-mechanical equipment., • Experience performing installations, preventive maintenance, and corrective maintenance activities in customer-facing environments., • Fluent English language skills, written and verbal., • Ability to travel extensively throughout the United Kingdom, Ireland, and wider EMEA region., • Experience supporting electrophysiology laboratories, cardiac catheterization laboratories, or cardiac rhythm management technologies., • Experience with mapping, navigation, or ablation systems used in electrophysiology procedures., • Experience developing and delivering technical training programs to customers, distributors, or service partners., • Proficiency in an additional European language., • Experience supporting product launches or new technology commercialization within the medical device industry. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: United Kingdom: 47,760.00 GBP - 71,640.00 GBP | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. #J-18808-Ljbffr

Take the Lead on Multi-Million Pound Sustainable Engineering Projects! At Envirogen Group, we deliver advanced water solutions as a premier Lifecycle Performance Company. We are seeking a high-calibre Senior Engineer to join our core engineering team in the UK though for highly accomplished professionals, flexible hybrid or remote working arrangements will be fully considered. This critical role offers an exceptional opportunity to spearhead the end-to-end lifecycle of multi-million-pound industrial water and wastewater treatment systems, transitioning seamlessly from high-level conceptual design to impactful field deployment. We value entrepreneurial execution, offering a uniquely flat structure where exceptional performance translates directly into accelerated professional development. For an ambitious engineer, this represents an unparalleled launchpad to deploy your expertise, drive visible industrial outcomes, and grow exponentially alongside our expanding UK footprint.. The Role: Drive Capital Project Success As a Senior Engineer you will hold complete technical ownership over the execution and delivery of high-impact, capital engineering infrastructure ranging from c£1M to £20M. Partnering seamlessly with our Project Management team, you will translate complex challenges into operational, high-performance systems. Key Responsibilities: • Lead Advanced System Design: Spearhead the end-to-end design lifecycle of multi-million-pound treatment systems, serving as the technical anchor for major engineering deliverables from initial concept to final execution., • Mentor & Develop Talent: Coach, mentor, and elevate the capabilities of the core engineering team, fostering a culture of technical excellence, accountability, and continuous professional growth., • Engineering Governance & Review: Serve as the definitive authority for reviewing and approving critical project documentation, including complex P&IDs, fabrication drawings, electrical schematics, and comprehensive Bills of Materials (BOM)., • High-Performance Equipment Selection: Execute advanced hydraulic calculations, precise pump design and selection, and comprehensive valve and instrumentation specifications to guarantee system performance and full contractual compliance, while supporting the sales team with precise cost, labour, and subcontractor estimates for commercial proposals., • Strategic Sourcing & Vendor Governance: Author rigorous technical data sheets, initiate RFQs, collaborate closely with key vendors, and execute data-driven procurement determinations to maintain aggressive project velocity., • Cross-Functional & Commercial Leadership: Drive critical customer- and vendor-facing technical reviews, while partnering seamlessly with the sales team to deliver precise cost, labour, and subcontractor estimates for winning commercial proposals. Why Youll Thrive at Envirogen • Exceptional Total Rewards: We offer a highly competitive base salary complemented by a comprehensive health, wellness, and retirement benefits package, alongside an impactful, performance-driven Project Incentive Plan that directly rewards your engineering successes., • An Elite, Flat Culture: Work alongside leading industry experts in a collaborative, un-siloed environment that actively rejects bureaucratic layers. Here, your technical voice is empowered, and your individual contributions directly shape project outcomes., • Global Project Horizons: Expand your engineering mastery and leadership footprint by delivering on exciting, technologically diverse industrial water and wastewater systems across the UK and key international markets Requirements Professional Qualifications • Academic Foundation: A Bachelor of Science or Bachelor of Engineering degree, with a strong preference for a discipline in Mechanical, Chemical, or Civil Engineering., • Proven Track Record: A demonstrated history of engineering success and technical achievement within the industrial water, wastewater, or fluid process industries., • Professional Attributes: A highly organized, self-directed professional who thrives in a collaborative, flat organization; possesses top-tier problem-solving acumen, exceptional communication skills, and the polished presence required for high-stakes, customer-facing technical engagements Ready to Build the Future of Water? Benefits • Supportive and collaborative culture, • Opportunity for development and career progression, • Private healthcare, • Purchase extra annual leave #J-18808-Ljbffr

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave., • Gain professional qualifications and excellent training/development opportunities., • Flexible maternity, adoption, and paternity packages., • Pension with up to 7% employer contribution with included life assurance cover., • Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. We’re looking for a Service Desk Analyst to join our team working at our offices in Watford on a hybrid basis. If you’ve got 2nd line tech support experience and enjoy helping people, we’d love to hear from you. We’re after someone who loves building good working relationships, is keen to pick up new skills, and takes a considered approach to troubleshooting. Don’t worry if you don’t tick every box on the job description, if you think you’re the right fit based on what you’ve read, go ahead and apply! • Providing a professional technical service through face to face, telephone, ticket based and or email communication to Action for Children staff and partner organisations., • Conduct the fulfilment of service requests, adhering to Technology policies, processes, procedures., • Take responsibility for incident management, to resolve technical (including complex) incidents, quickly and efficiently., • Maintain the Technology configuration management database., • Investigating and identifying trends, gathering evidence to support further investigation by the appropriate teams., • Process orders efficiently and expeditiously, ensuring payments match goods and services supplied., • Responsible for the user account administration tasks needed to set up staff transferred to Action for Children., • IS support qualification (such as MCP or A+), HND or equivalent and/or Advanced support qualification such as MCSE. ITIL Foundation qualification., • Experience of working in service support environment., • Experience of Support in a Microsoft Environment”, • Experience of using of Service Desk systems., • Experience of working in a customer facing role assisting and supporting people via email and telephone contact., • Experience of working to administrative procedures for tasks such as raising orders, invoice processing, asset recording, • Excellent communication, organisational and customer service skills. At Action for Children, we’re dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & MinorEthnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. #J-18808-Ljbffr