Customer facing jobs in RichmondCreate job alerts

Solutions Principal Multicloud, Data & AI, Resiliency & Security London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. * Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. * Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security on-premise * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R270081

Are you a coffee lover? Take off with us as a Barista at Heathrow Airport!.We're looking for enthusiastic and customer-focused Baristas to join a fast-paced coffee operation at Heathrow Airport.This is a great opportunity for someone who thrives in a high-energy, customer-facing environment and take

Vehicle Technician London Up to £40250 per annum + Overtime available + Monday to Friday Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading… The Company You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles. The Ideal Candidate You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ2 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning. Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector! The Role As the Vehicle Technician, you’ll be carrying out fault diagnostics on modern diesel engines. Fully product training will be provided as Vehicle Technicians are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring. The Salary Basic salary of £35,000 per annum. This role is Monday to Friday 7am to 4pm, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard. If you are passionate about providing exceptional customer service within a Vehicle Technician role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview! Either email your CV to or call 07814890976 to discuss Please note – you must be able to prove eligibility to work in the UK to be considered for this position

Telesales Executive / Patient Booking Advisor Dental by Design – Hammersmith, London (On-site) Turn Enquiries Into Booked Appointments – Join a High-End Private Clinic Dental by Design is a modern, high-end private dental clinic based in Hammersmith. As we continue to grow, we are looking for a presentable, confident, and commercially minded Telesales Executive to handle inbound enquiries and convert them into booked consultations. This is a front-facing, client-contact role. You will often be the first human interaction a prospective patient has with the clinic, so professionalism, warmth, and presentation are essential. This role is ideal for someone from hotels, reception, reservations, private healthcare, beauty/aesthetics, or customer booking environments, where high standards and customer experience really matter. The Role You will be responsible for managing warm inbound enquiries and guiding patients confidently towards booking consultations. Key responsibilities include: • Handling inbound enquiries via phone, email, and online forms, • Building quick rapport and making patients feel welcome, confident, and cared for, • Converting enquiries into booked consultations, • Following up leads consistently to maximise conversion, • Managing a high volume of enquiries while maintaining a premium, personalised approach, • Updating CRM systems accurately with clear notes, • Working closely with reception and clinical teams to ensure a smooth handover This role is about attitude, presentation, and communication, not complex sales techniques. We’re looking for someone who: • Has B2C telesales, booking, reservations, or customer-facing experience, • (e.g. hotels, clinics, reception, call centres, beauty/aesthetics, travel, private services), • Is confident on the phone and comfortable speaking to clients about high-value services, • Is well presented, polished, and professional, • Understands how important first impressions are, • Is organised, reliable, and consistent with follow-up, • Is comfortable working to booking targets This is a high-end private clinic. Candidates must be smart, professional, and client-facing at all times. Working Hours • Monday to Saturday (Saturday is required and is one of the busiest days), • You will receive one weekday off in lieu when working Saturdays, • £30,000 basic salary, • Commission structure in place (realistic OTE around £35,000+), • High-quality inbound leads, • Structured training and support, • Clear expectations and a straightforward role, • Work in a smart, professional, client-focused environment, • Well-connected Hammersmith location, • Opportunity to grow within a private clinic setting

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

You will lead the operational delivery of a borough-wide street cleansing and maintenance contract, managing a large frontline workforce, fleet, and assets. The role is hybrid (2 days from home) and you should be located within an hour's drive of the office in Hounslow. The role carries full accountability for health & safety, environmental compliance, service performance and customer outcomes. You will operate in a public-facing, politically sensitive environment with direct responsibility for operational standards and results. What you will need • Proven experience managing street cleansing, waste, environmental or public-realm operations, • Demonstrable leadership of a large operational workforce (circa 50+ operatives), • Strong working knowledge of H&S, RAMS, COSHH, CDM and environmental compliance, • Experience managing fleet, depots, plant and operational assets, • Track record of delivering contractual KPIs, budgets and service performance in a regulated environment What’s in it for you • £51000-£65000 per year + Car allowance, • Opportunity to directly influence service quality, sustainability and community outcomes, • Senior operational role with visibility to Divisional Director and Authority stakeholders, • Stable, long-term contract environment with scope for continuous improvement and progression

The Services AI Data Solutions Principal is a customer-facing, technical presales leader responsible for driving Dell Technologies’ AI and Data Services revenue across a wide portfolio of enterprise customers and industries. The candidate will jointly lead and influence customers from initial

An established and respected ventilation solutions business is looking to appoint a Ventilation Technical Advisor to join its technical support team. This is a technical, customer facing advisory role focused on providing compliant, practical ventilation solutions for residential projects. Provide t

Sales Estimator & Installer 💷 £33,000 per annum Field-based | Customer-facing role | London A leading specialist in their field, our client is a well-established, customer-focused business seeking a Sales Estimator & Installer to join their growing team. The Role As a Sales Estimato

We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

As senior sous chef you will report directly into the exec head chef with an overall team of 11 chefs. The senior sous chef will also be happy to help the pastry chef develop pastry dishes & cakes. The successful senior sous chef will need to have an excellent customer-facing approach and a proactiv

Ideal candidates should have classical French cuisine experience, strong customer-facing skills, and a passion for creating engaging dishes with fresh, local ingredients.

This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Good understanding of security good practices. Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs.

A leading property firm is seeking a Relief Security Officer in Hounslow, United Kingdom.The role involves providing exceptional security and customer service, covering shifts as required.Candidates must hold Front Line SIA and CCTV licenses, and have excellent communication skills.Flexibility is es

This role involves being the first point of contact for tenants, handling their housing-related queries, and ensuring high levels of customer satisfaction. Ideal candidates should have experience in customer-facing roles, excellent communication skills, and a strong understanding of social housing s

Use technical and market knowledge to inspire the customer to generate future investment from suppliers / growers. Ensure all products meet ours and customer requirements for quality, authenticity, safety, and legality. Take specific responsibility for the customer artwork and new design development

A leading cloud service provider in London is seeking a Cloud Engineer to develop strong customer relationships and support Fastly's products.

Customer-facing, this role sees you harnessing your legal expertise to level with our client’s eye-to-eye, understanding their needs, diagnosing areas for improvement, and collaborating with Luminance’s commercial operations and administrative functions to continue enhancing the Lumi-client expe

This role requires experience in AI/ML workflows and a customer-facing background. A legal AI software company is seeking a Senior Python Software Engineer to work closely with enterprise customers on bespoke solutions.

A leading aerospace company in the UK seeks a Customer Quality Engineer to support NPI programs. The role involves coordinating APQP activities, acting as the primary interface for customer engagements, and ensuring alignment with internal teams.

The ideal candidate possesses a Bachelor's degree in Computer Science and over 5 years of experience in a customer-facing role, with strong proficiency in modern web technologies. A leading digital experience platform in London is seeking an experienced Senior Solution Architect to partner with inte

A cybersecurity company located in Greater London is searching for a Deployment Engineer to serve as the primary technical contact for customers. The ideal candidate will have over 4 years of experience in a technical engineering role, proficient in troubleshooting and communicating effectively with

Ideal candidates will possess a Bachelor's degree in Computer Science and over 5 years of experience in a customer-facing role, with a strong proficiency in modern web technologies. A leading digital experience platform in London is seeking a Senior Solution Architect to partner with international c

You will provide solutions to customer challenges while collaborating closely with sales teams.

An innovative AI lab is seeking a skilled individual to join as a Deployed Engineer, focusing on customer engagement and technical integration of AI products.

A leading water company in Greater London is seeking a Customer Water Quality Officer to test water samples at customers' homes and businesses. Successful candidates will have customer-facing experience, a clean driving licence, and a commitment to quality service. The role involves managing samplin

This role involves collaborating with cross-functional teams to address customer challenges and deliver impactful solutions. The successful candidate will have a strong background in software engineering, be solution-focused, and possess the ability to engage proactively with customers.

Customer-facing, this role sees you harnessing your legal expertise to level with our client’s eye-to-eye,understandingtheir needs,diagnosingareas forimprovement, andcollaborating with Luminance’s commercial operations and administrative functions to continue enhancing the Lumi-client experience

Candidates should possess experience in customer-facing technical roles, a Bachelor's degree, and fluency in both English and German.

The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess strong communication skills and a solid foundation in network design and Linux systems, with a customer-centric mindset.

Ideal candidates will demonstrate strong customer service skills and the ability to handle conflicts effectively. The role involves supporting a positive customer experience and maintaining security within stores.

This role involves working closely with customers to solve technical challenges while building and integrating solutions. With a salary of up to £85,000 plus commission and equity, this role offers significant career growth and the opportunity to influence customer outcomes directly.

A telecommunications company in Greater London is seeking a Customer-Facing Operations Manager to oversee telecom field service operations.

The role involves delivering outstanding customer service while promoting company services.

The ideal candidate will have at least 5 years of experience in a customer-facing role, strong SQL skills, and relevant IT certifications. A leading legal technology firm in the United Kingdom is seeking a technical expert to enhance customer experiences with their products.

Ideal candidates will possess a Bachelor's degree in Computer Science and over 5 years of experience in a customer-facing role, with a strong proficiency in modern web technologies. A leading digital experience platform in London is seeking a Senior Solution Architect to partner with international c

This is a customer-facing role, so excellent communication skills, empathy and the ability to find solutions to challenging problems are essential as well as the ability to work independently and take ownership of customer escalations. This role is highly customer-centric, and you will be the point

They are hiring 2 x customer‑facing, hands‑on Python Engineer / Data Scientists to join their brand new Forward Deployed team in London. Experience in a customer‑facing engineering / forward‑deployed environment. Senior Python Software Engineer (Customer Facing, FDE, Python AI Agent/LLM).

A leading retail company in the UK is seeking a Retail Assistant to deliver exceptional customer service and create a welcoming experience for our customers. Ideal candidates are passionate about customer service, excellent team players, and capable of working in a fast-paced environment.