113 Best customer facing Jobs in Richmond (September 2025)

BRASSERIA NOTTING HILL – Your Neighbours for Breakfast, Lunch & Dinner We’re excited to offer an opportunity to join Brasseria Family, our independent, family-run Italian restaurants located in two of London’s most iconic neighbourhoodss. Known for our warm hospitality, exceptional service, and delicious Italian food, we take pride in doing things properly. Our team is at the heart of everything we do, and we genuinely value and support those who work with us. We’re currently looking for experienced and enthusiastic waiters to join our front-of-house team. As the face of Brasseria Family, you’ll play a vital role in creating welcoming, memorable dining experiences for every guest. What You’ll Do · Deliver attentive, knowledgeable, and friendly service · Be a positive, respectful, and reliable team player · Follow all cash handling and operational procedures · Learn and maintain detailed knowledge of our menu · Set and clear tables with precision and care · Ensure a clean, safe, and guest-ready dining environment at all times · Communicate menu specials, allergens, and changes confidently · Check in with guests promptly and professionally What We’re Looking For · A love for hospitality and working with people · Flexibility, dedication, and a strong work ethic · A proactive attitude and willingness to go the extra mile · A good communicator who thrives in a fast-paced team environment · Someone who values honesty, reliability, and attention to detail Our Mission & Values "We want everyone — guests and team alike — to feel better when they leave than when they arrived." · Customers: We treat our guests like friends of the family · People: Our people are Brasseria Family — we work as one · Profit: We believe small details lead to meaningful results What We Offer · Free meals on shift · Competitive salary · Full-time role · 28 days paid holiday · Supportive, family-style work environment · Immediate start available Ready to Join? Send your CV today. We look forward to welcoming you to the Brasseria Family.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

About Us: Fast Charger is building London’s fastest-growing network of public power bank rentals. From cafés to gyms and co-working spaces, our stations keep people connected on the go. The Role: We’re looking for an After Sales Support Executive to ensure every unit works perfectly. You’ll be the main contact for our venue partners, resolving issues quickly, collecting feedback, and building strong relationships. What You’ll Do: Conduct post-installation checks via calls and on-site visits Solve operational or service issues efficiently Collect partner feedback to improve our service Keep accurate records of visits, issues, and resolutions Travel across London 4 days a week to support our venues What We’re Looking For: Experience in customer service, field support, or after-sales Excellent communication and relationship-building skills Problem-solving mindset with attention to detail Highly organised with strong follow-up skills Comfortable with extensive travel across London Able to work independently and in a fast-paced start-up Why Join Us: Be the face of our brand for valued partners Play a key role in service quality and customer satisfaction Grow in a dynamic, supportive team Travel card provided Job Type: Full-time

Barista - Toast Stores Springfield, London, SW17 About Toast Stores Toast Stores is a brand-new café and lifestyle destination set in London’s newest park, Springfield. We are passionate about great coffee, delicious food, and creating a warm, welcoming environment for our customers. Our mission is to serve expertly crafted beverages and high-quality food while fostering a vibrant community atmosphere. We are looking for an enthusiastic and skilled Barista to join our team. If you have a passion for coffee, excellent customer service skills, and thrive in a dynamic environment, we want to hear from you! The Role As a Barista at Toast Stores, you will be responsible for preparing and serving a variety of drinks and food from our coffee station. Your role will be central to delivering an outstanding customer experience, ensuring every beverage is beautifully crafted and consistently delicious. You will also educate customers and colleagues on our coffee selections and maintain a high standard of cleanliness and efficiency in the café. Key Responsibilities Prepare and serve high-quality coffee, tea, and other beverages with precision and care. Ensure consistent presentation and taste of all drinks served. Take customer orders, handle payments, and provide friendly, engaging service. Develop and maintain expert knowledge of coffee, sharing insights with customers and team members. Build relationships with both new and regular customers, fostering a welcoming café atmosphere. Maintain cleanliness and hygiene in the coffee station, ensuring all equipment is sanitised and in good working order. Follow health and safety regulations and company guidelines. Perform regular stock checks and assist in placing orders to maintain inventory levels. About You We’re looking for someone who: Has previous experience as a barista or in a similar hospitality role. Is passionate about coffee and eager to learn more about different blends and brewing techniques. Thrives in a fast-paced, customer-facing environment. Has excellent communication skills and a warm, friendly attitude. Can multitask efficiently while maintaining attention to detail. Works well in a team and takes initiative when needed. Understands the importance of cleanliness and food safety. What We Offer Competitive salary and staff benefits. Opportunities for career development and coffee training. A supportive and friendly team environment. The chance to be part of an exciting new café concept in London’s newest park. If you’re ready to bring your barista skills to Toast Stores and be part of something fresh and exciting, we’d love to hear from you!.

At Add-Olives, we’re passionate about delivering high-quality olives, nuts, and gourmet delicacies to our valued customers. As we continue to grow, we’re looking for a motivated and driven Sales Agent to join our team and help expand our customer base in London and Birmingham. Location: Office / Depot - Willesden Junction (with field travel) Salary: £12.50 per hour (40 hours/week) + 5% commission on sales Role Overview: As a Sales Agent, you’ll play a vital role in introducing our products to new clients ideal for someone who enjoys being on the move and thrives in client-facing situations. Your Responsibilities Will Include: Actively identifying and reaching out to new business opportunities. Organising and attending tasting meetings with potential clients. Building and maintaining professional, long-term relationships with customers. Visiting clients in person as well as completing necessary administrative tasks at the office. Preparing product samples (such as olives and nuts) to offer at meetings with potential clients. What We Offer: Competitive hourly rate of £12.50 (based on 40 hours per week) Attractive 5% commission on all sales generated through your customers 20 days of paid holiday + bank holidays Who We’re Looking For: Excellent communication and interpersonal skills Self-motivated, results-driven, and well-organised Comfortable working independently and managing a varied schedule. Previous sales experience (especially in the food industry) is a plus, but not essential. If you feel that this is the role for you, please do not hesitate to apply, we would love to hear from you.

Job description: Are you a passionate dog lover who enjoys spending time outdoors? Do you have driving experience and great customer service skills? Tiny’s Social Club is seeking an enthusiastic individual to join our fun team of dog carers. As our business continues to grow, we are excited to welcome another energetic person to our 6-strong team of dog walkers! The route starts off in the Clapham area and entails transporting dogs safely to and from our facilities in Earlsfield using our professionally crated vans. So you would preferably be from Clapham/Battersea area or surroundings. Key Responsibilities: • Build a strong relationship with dogs, ensuring their safety and wellbeing at all times., • Walk dogs in all weather conditions, providing them with structured exercise and mental stimulation., • Assisting with the supervision and engagement of dogs in our daycare facility., • Maintaining a clean and organized environment for the dogs. Hoover, mopping and organisational skills., • Transporting dogs safely to various locations using a company-provided van., • Maintaining a clean and hygienic doggy van (including cleaning the dogs down when it's muddy!), • Bathing, washing and towelling dogs prior to drop off., • Work to a strict time schedule, • Utilise an online booking app to manage schedules and communicate with clients. Requirements: • Ofqual regulated Level 3 qualification in Animal Care, • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 3 years driving experience., • Flexibility with working hours and availability, including weekends., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform and Muck Boots, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: 2 weeks a month Monday to Friday 2 weeks a month Tuesday to Saturday split: 8:00 AM to 5:00 PM. Hours may vary as demand grows. Job Type: Full-time Pay: £26,000.00-£30,000.00 per year Experience required: Dog Care: 1 year Driving: 3 years Ofqual regulated Level 3 qualification in Animal Care Licence/Certification: Clean, Full Driving Licence (required) Work Location: In person, Earlsfield

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

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Beauty Salon PIED-DE-POULE, 62 Old Brompton

South Kensington, London

Hairdresser-colourist. We are an international brand PIED-DE-POULE is a chain of beauty salons. We are currently looking for a master hairdresser-colourist. • If your level is intermediate, we'll outline a training plan for the year ahead., • In-house school training from the top masters of the network., • Special prices for services and goods for you and your family., • assistant, • master, • leading master, • art director

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Bustling Dinning Ltd-La Fortuna

Part time waiter/waitress

We are looking for an experienced and charismatic Waiter or Waitress to join the team at our stunning, award-winning Italian restaurant – La Fortuna, located in the heart of Kensington. As part of the experienced La Fortuna team, you will be responsible for delivering exceptional service and a memorable dining experience to every guest. What We’re Looking For: We are ideally looking for candidates who: Have a minimum of 1 year experience as waiting staff in a busy, high-quality Mediterranean or Italian restaurant Possess a genuine passion for delivering excellent customer service Are natural and confident communicators, both face-to-face and over the phone Are organised, motivated, and capable of completing tasks efficiently Are team players with a sharp attention to detail What We Offer: A part-time role: 25–30 hours per week A professional and friendly work environment The opportunity to work in a respected, high-end restaurant Convenient central location, minutes from Kensington High Street station

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The Greyhound Kew

Front of House Team Member

Front of House Team Member at The Greyhound Kew Location: Kew, London Salary: Competitive, based on experience Part and Full time roles available About The Greyhound, Kew We're not just a pub; we're a beloved local institution in the heart of Kew, and we're embarking on an exciting new chapter. We're committed to creating a warm, welcoming space that blends traditional charm with a fresh, new energy. We're searching for a Front of House Team Member to join our team and help us write this next chapter. If you're passionate about great hospitality and love working in a community-focused environment, we want to hear from you. The Role As a Front of House Team Member, you'll be the friendly face of The Greyhound Kew. You'll be the person who creates a memorable first impression, whether you're greeting guests, taking orders, or serving drinks with a smile. Your positive energy and passion for hospitality will be key to making every visit special. We're looking for someone reliable, friendly, and enthusiastic about working in a busy pub where the community is at the heart of everything we do. What You'll Be Doing * Providing warm, attentive service to all our guests. * Supporting daily pub operations, from table service to helping at the bar. * Keeping the pub clean and looking its best. * Working closely with the rest of the team to ensure smooth, efficient service. * Being proactive and helping with events and promotions. * Representing The Greyhound Kew with professionalism and a positive attitude. We're Looking For Someone Who * Has previous experience in a customer-facing hospitality role (bar experience is a huge plus). * Has a genuine passion for hospitality and enjoys working with people. * Lives in or near Kew. * Is a strong communicator and a great team player. * Is reliable, flexible, and thrives in a fast-paced environment. * Is eager to learn and grow with us. Why Join Our Team? * You'll be part of an exciting pub transformation from the ground up. * We're a supportive team with approachable leadership. * There are opportunities to grow within the business. * We offer competitive pay and a great working atmosphere. If you're ready to bring your passion for people and pubs to The Greyhound Kew, we'd love to hear from you.

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(Goges soho ltd). London labs hair

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues

Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process, • Provide exceptional service both face-to-face and over the phone, • Oversee administrative tasks related to sales and customer records, • Coordinate custom vehicle orders and aftersales requests, • Handle post-sale support, ensuring ongoing client satisfaction, • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred), • Excellent English communication skills – both written and verbal, • Well-organised, with a strong attention to detail, • Confident, polished, and customer-focused, • Able to manage multiple tasks in a fast-paced environment

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tease

Front of House Team Member

2 months ago

£12.5–£13.85 hourly

Full-time

South Kensington, London

Experienced applicants only - LONDON LIVING WAGE We are looking for enthusiastic and professional individuals to join our team who are excited and willing to grow with us as a brand. We have been making delicious creations, in house, with wellness at the heart for the last 5 years and know we have something special. We believe in our brand and our people and hope you will too! We are looking to grow into our 3rd store very soon and would love to invite you to be a part of that. We require someone that is highly experienced in customer service settings, while having knowledge of coffee, latte art and making beautiful drinks with their best face forward. We don't ask our customer's what they want, we ask them how they feel. Which is why we would love someone with a positive flair and passion to make our customers feel their best, while tasting the best drinks in London!

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