72 Best customer facing Jobs in Richmond (July 2026)

We're looking for someone who doesn't just want another hospitality job, but wants to help build one of Fulham's most exciting new independent gelaterias. Café Team Leader / Duty Manager Become the Face of La Gelateria della Luna La Gelateria della Luna is a brand-new independent Italian gelateria opening on Fulham Road. Our vision is simple, to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing. Key Responsibilities • Lead the team with confidence and professionalism., • Deliver exceptional customer service at every opportunity., • Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts., • Support, coach and motivate a young team., • Open and close the gelateria independently., • Operate the EPOS system, • Oversee stock levels, deliveries and daily organisation., • Ensure food safety and hygiene standards are maintained at all times., • Resolve customer enquiries professionally., • Take ownership of the day-to-day operation of the business. Our Standards At La Gelateria della Luna, cleanliness and organisation are non negotiable. The successful candidate will lead by example and ensure that throughout every shift: • Customer areas remain clean, welcoming and presentable., • Counters, coffee stations and preparation areas are spotless., • Floors are checked and cleaned regularly., • Toilets are inspected, cleaned and restocked throughout the day., • Cleaning schedules are completed correctly., • The café is fully prepared for the following day's service before closing. This is a hands-on leadership role. We are looking for someone who is just as happy making coffee, serving customers and helping with cleaning as they are leading the team. About You You will ideally have: • Previous café, restaurant or hospitality management or supervisory experience., • Excellent customer service and communication skills., • A positive and professional attitude., • Strong leadership skills., • Confidence working independently., • High standards of cleanliness and organisation., • Availability to work evenings and weekends., • A genuine passion for hospitality. What We Offer • A friendly and supportive working environment., • The chance to make a real impact and grow with the business., • A workplace where initiative, reliability and hard work are genuinely valued. If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.

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We are looking for an enthusiastic and passionate assistant manager that is happy to work in both our Barnes and Putney locations. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Kool Cakes is a local cake shop in Heston specialising in delicious occasion cakes. We are looking for a enthusiastic Sales Assistant to join our team and help us deliver exceptional service to our valued customers. As a Sales Assistant, you will be the face of our bakery, providing a warm and welcoming experience to everyone who walks through our doors. Your main responsibilities will include assisting customers with their cake selections, handling transactions, managing online orders and maintaining the appealing presentation of our product and premises. Key Responsibilities: • Greeting customers and providing friendly, efficient service., • Assisting customers with product information and recommendations., • Operating the till and processing sales accurately., • Ensuring the bakery display areas are clean, tidy, and well-stocked., • Helping to maintain overall cleanliness of the shop., • Contributing to a positive and supportive team environment. What We Offer: • A friendly and supportive working environment., • The opportunity to work with delicious baked goods., • Training and development within a local community business. What We're Looking For: • A passion for customer service and a positive attitude., • Excellent communication skills., • Reliability and a strong work ethic., • Ability to work effectively in a busy environment., • Previous retail or food service experience is a plus, but not essential.

South Kensington, London

Restaurant Manager We are looking for an experienced, ambitious, and inspiring Restaurant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations, finance, and a passion for delivering outstanding customer experience. Ideally, you'll have two years of experience as an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

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TA'MINI Lebanese bakery

Front of House Team Member

As a Front of House Team Member, you will be the welcoming face of our Lebanese bakery, ensuring every customer has a delightful experience. Your responsibilities will include: • Greeting and assisting customers with their orders and inquiries, providing friendly and efficient service., • Accurately taking food and beverage orders and processing payments using our point-of-sale (POS) system., • Preparing and serving a variety of delicious bakery items, coffee, and other beverages to high standards., • Maintaining exceptional cleanliness and hygiene across all front-of-house areas, including tables, service counters, and display cases., • Assisting with the replenishment and presentation of products to ensure our offerings are always fresh and appealing., • Collaborating effectively with the kitchen and other team members to ensure smooth and timely service. We are looking for someone with a positive attitude, strong communication skills, and a passion for customer satisfaction to contribute to our family-run business.

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The Pot London

Founding Area Lead — Brand Ambassador Team

Company: The Pot London Location: London Type: Self-employed opportunity Pay: Commission, bonuses and future retainer potential Start Date: Immediate / Pre-launch stage The Pot London is building its first London ambassador team, and we are looking for one confident, experienced person to come in early as a Founding Area Lead. This opportunity is for someone who can sell, lead, recruit and build momentum. The Pot London is a fresh weekly meal subscription service delivering proper home-style food to households, offices, care homes and local businesses across London. We are now building our first sales and ambassador team to help grow pre-orders, business accounts and local awareness. This is not a normal flyer role. This is an opportunity to help build the first team behind a growing London food brand. What You’ll Be Doing You will help The Pot London grow by: • Promoting our meal subscriptions to households and businesses, • Approaching offices, salons, clinics, nurseries, gyms, care homes and local businesses, • Helping secure paid pre-orders, subscription sign-ups and business enquiries, • Introducing our corporate lunch packages and tasting boxes, • Helping recruit and support new brand ambassadors, • Helping ambassadors understand the script, the offer and the correct customer approach, • Tracking leads, referrals and results so opportunities can be followed up properly, • Helping The Pot London build strong local coverage across London Who This Is Great For This opportunity would suit someone aged 18+ who is confident, organised and comfortable speaking to new people. It could be a great fit for: • Someone with sales, field sales or promotions experience, • Someone who has worked in recruitment, events, hospitality, customer service or team leadership, • A confident self-starter who wants flexible earning potential, • Someone who wants to get involved early with a growing London brand, • Someone who enjoys speaking to both households and businesses, • Someone who is good at motivating others and building a team You do not need to be perfect. You do need confidence, consistency, good communication and the ability to follow up properly. Earning Structure This is a self-employed, commission-based opportunity during the first stage. For the first 4–6 weeks, you will earn through: • Your own customer sign-ups, • Business accounts you bring in, • Corporate tasting box bookings, • Approved ambassador referrals, • Performance bonuses linked to confirmed results After the first 4–6 weeks, we will review performance. If you have shown strong results, professionalism and leadership potential, you may be offered a confirmed Area Lead position. A confirmed Area Lead position may include: • A monthly base retainer, • Team override commission, • Recruitment bonuses, • Continued personal sales commission The starting retainer will depend on performance, team activity and confirmed results. What We’re Looking For We are looking for someone who is: • Confident speaking to people face-to-face, • Comfortable approaching businesses and introducing the brand professionally, • Reliable with communication, • Able to follow up leads properly, • Able to recruit, encourage and support other ambassadors, • Professional and respectful, • Self-motivated, • Serious about earning and growing with the brand Important This is a self-employed opportunity. You choose your own schedule and approach, but all promotion must be professional, honest and respectful. We do not allow: • Pressure selling, • Misleading claims, • Harassment, • Spamming, • Aggressive behaviour How to Apply Please send a short message with: • Your name, • The area of London you can cover, • Any sales, promotion, recruitment, customer service or leadership experience you have, • Whether you are comfortable approaching businesses, • Whether you are comfortable helping recruit ambassadors, • When you can start We are looking for someone who can move quickly, take initiative and help build something from the ground up. The first people in will have the biggest opportunity to prove themselves.

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Chango Empanadas

Barista - Customer Service

Join our vibrant team at Chango Parsons Green, where we're not just about great coffee but also the amazing world of Argentinean empanadas! We're a close-knit, multicultural crew passionate about delivering memorable experiences to our customers. We're on the lookout for enthusiastic individuals to be part of our team. As an Empanada Maestro, you'll be the friendly face of our brand at the Parsons Green (Fulham) shop. Your role will include heating up delicious empanadas, taking orders, engaging with customers, and maintaining a clean and inviting atmosphere. Requirements: • A love for empanadas., • Exceptional customer service skills., • Basic knowledge of empanada hospitality operations., • Flexibility to work shifts, including mornings, afternoons, evenings, and weekends. If you have a passion for tasty empanadas and enjoy providing outstanding service, join us! We can't wait to meet you soon!

Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that a flawless daytime experience starts with an exceptional barista. The Role: Barista We are looking for a passionate, skilled, and hospitality-driven Barista to join our founding team. As the face of our morning and daytime service, you will be responsible for crafting premium specialty coffee, managing the hot drinks station, and delivering a warm, welcoming experience to the Kew community. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: • Coffee Craft and Consistency: Dial in espresso recipes daily, texture milk to a silky micro-foam standard, and pour high-quality latte art consistently under pressure., • Bar Management: Keep the coffee station, grinders, and espresso machine spotlessly clean, organised, and fully stocked throughout the shift., • Guest Hospitality: Greet guests warmly, take orders accurately, and share your knowledge of our coffee blends and daytime menu with enthusiasm., • Workflow and Speed: Maintain a fast, efficient workflow during peak morning rushes without compromising on drink quality or presentation., • Hygiene and Maintenance: Execute daily and weekly deep-cleaning protocols for the espresso machine (backflushing, steam wands, grinders) and comply with all food safety regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served smoothly together. Requirements: • Proven experience working as a barista in a fast-paced specialty coffee shop or premium restaurant environment., • Solid technical skills, including espresso extraction, milk texturing (dairy and plant-based), and basic latte art., • A warm, engaging personality with a natural passion for customer service and local community building., • Reliable, punctual, and thrives in a bustling, high-energy morning environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritse internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment and high-quality artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a focus on building a sustainable, respectful, and friendly team culture.

South Acton, Hounslow

We’re looking for enthusiastic, friendly, and reliable waiters/waitresses to join the BASE team. As the face of BASE, you will help create a warm and memorable experience for every guest, from the moment they arrive until the moment they leave. This role is ideal for someone who enjoys working with people, stays calm in a busy environment, and takes pride in giving great customer service. Shift availability required: Tuesday, Wednesday, Thursday, and Friday morning and evening shifts. Important: Please only apply if your commute to work is no more than 45 minutes.

Experienced Bartender – The Northcote Saviour, Northcote Road, Battersea Full Time £13.50–£17.50 per hour The Northcote Saviour sits proudly on Northcote Road — one of Battersea’s busiest and best-loved high streets, known for its independent bars, restaurants, and strong local community. As part of the growing Saviour Bars group, The Northcote Saviour is thriving, and we’re now expanding our team. Saviour Bars is an independent and ambitious group, owned and led by one of the most respected names in the bar industry, with a clear focus on quality, consistency, and genuine hospitality. This is a role all about customer engagement - we talk to our customers; learn about them, and turn them into regulars. Seats at the bar (remember them?!) - and a casual but vibrant atmosphere. A modern pub, not a restaurant -but with the charm and warmth of an old favourite.... About the role This is a guest-facing role in a lively, neighbourhood-driven location. Northcote Road attracts a mix of loyal regulars, local professionals, and weekend crowds — which means great energy, great conversations, and a fast-paced but rewarding service environment. You’ll be instrumental in creating the relaxed, confident atmosphere The Northcote Saviour is known for, delivering excellent drinks alongside warm, attentive service. What we’re looking for • A confident, experienced bartender with a genuine passion for hospitality, • Someone who enjoys engaging with guests and building rapport with regulars, • A calm, professional approach during busy services, • Strong product knowledge, or enthusiasm to deepen it across cocktails, wine, and beer, • High standards of presentation, cleanliness, and attention to detail, • A positive, team-focused attitude What you’ll be doing • Delivering friendly, attentive service to a diverse and busy guest base, • Preparing and presenting drinks to a consistently high standard, • Supporting smooth and efficient bar operations during peak trading times, • Maintaining cleanliness, stock control, and compliance standards, • Bringing energy, personality, and professionalism to every shift Why join Saviour Bars At Saviour Bars, we care deeply about people — our guests and our teams. You’ll be joining a business that values professionalism, individuality, and pride in great hospitality. As a growing group, we offer real opportunities for development and progression, within a supportive and well-run environment. If you love working in vibrant locations, enjoy being part of a local community, and take pride in doing things properly, we’d love to hear from you. Apply now to join the team at The Northcote Saviour and be part of the continued growth of Saviour Bars. Due to the high number of applications, we’re unable to respond individually. If you haven’t heard from us within three working days, please assume your application has been unsuccessful.

Wandsworth, Wandsworth

Front of House Team Member – 35+hours / week 📍 Meet Quarter – European Steakhouse & Restaurant, UK Are you confident with customers, a strong team player, and ready to join a small, friendly team? Meet Quarter is on the lookout for enthusiastic Front of House staff (waiter/waitress) to help deliver exceptional dining experiences in our bustling European steakhouse. 🔍 What We’re Looking For: • Minimum 1 year (!) of experience in a customer-facing role, • Advanced English speaking and comprehension skills, • A positive, easygoing personality who thrives in a team, • Confident in handling customers with professionalism and warmth, • Right to work in the UK, • Willing to work weekends

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