Customer operations jobs in United Kingdom - Page 8

HR & Talent Specialist - UK Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

With a focus on innovation and customer success, they seek a detail-oriented Sales Operations Manager to join their team and optimize sales processes for greater efficiency and performance. As a Sales Operations Manager, you will play an essential role in supporting the sales team by analyzing data,

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on fast, thoughtful service and a personal touch that builds trust and drives word-of-mouth growth. Role Overview As we grow, we’re looking for a warm, organised, proactive, detail-oriented Operations & Customer Experience Operator to help manage and grow BridgePro’s day-to-day operations. You’ll work closely with the founder to support customer service, online sales, operational tasks, marketing, logistics, distribution partnerships, and contribute to brand-building initiatives. This is a hands-on role ideal for someone who thrives in an entrepreneurial environment and enjoys wearing multiple hats. Key Responsibilities • Respond to customer inquiries with clarity, professionalism, and warmth., • Maintain accurate records of orders, returns, and feedback., • Build and assist with product listings, descriptions, and updates across platforms., • Coordinate with suppliers and logistics partners to ensure smooth fulfilment., • Monitor inventory levels and support restocking processes., • Help prepare customer support materials and training guides., • Identify opportunities to improve service delivery and operational efficiency. The Role This role offers a unique opportunity to grow within a dynamic, purpose-driven business that blends operational excellence with creative flair. • Team Work: Work closely with the founder, gaining insight into customer experience strategy, product development, and business operations., • Brand-Building Experience: Contribute to the growth of BridgePro’s product portfolio and customer engagement strategy., • Creative Freedom: Your ideas matter—whether it’s refining a support process or shaping a product listing, we welcome innovation., • Professional Development: Exposure to cross-functional projects in operations, customer service, branding, and logistics., • Positive Work Culture: We value clarity, warmth, and excellence—expect a supportive environment that encourages growth. Ideal Candidate & Qualifications • Qualification in Marketing Operations (preferred), • A “can-do” attitude and willingness to go above and beyond for customers., • Strong oral and written communication, analytical and organizational skills., • Excellent supplier relationship and negotiation skills., • Demonstrate ability to manage and motivate suppliers., • Experience in customer service and operations — attitude and adaptability matter most., • Experience with e-commerce platforms / tools and logistics (e.g. Online retail, Amazon, Shopify, Tik-Tok), • Comfortable using spreadsheets, and email platforms., • Empathetic and solution-oriented in customer interactions., • Familiarity with digital marketing tools and social media (bonus)., • Proactive, reliable, and eager to learn., • Self-starter who enjoys problem-solving and working independently. Why Join BridgePro? • Be part of a growing brand that values sustainability, innovation, and customer care., • Work directly with the founder and shape the future of the business., • Flexible hours and remote work setup., • Opportunity to grow into a larger role as the business expands. How to Apply Send your CV on why this role excites you to . We review applications on a rolling basis.

Company: Hello Klean is an indie beauty brand based in London, focused on developing beauty solutions for hard water. We have sold over 500,000 products and were featured on BBC Dragons’ Den in 2023. With 700% growth in the last two years, we are on track to becoming a £100m global beauty brand. Job Overview: We seek a highly motivated and detail-oriented Senior E-commerce Executive to join our dynamic team. The ideal candidate will manage and optimise our online presence across Shopify and Amazon platforms. This role requires a deep understanding of e-commerce operations, digital marketing, and proficiency in utilising Shopify and Amazon tools to drive sales and enhance the overall customer experience. Who You Are You know DTC. • You have a background in digital marketing/e-commerce. You know Shopify and Amazon. • That’s the channel you will be working on;) You’re analytical. • You like drawing insights from statistics. Efficiency & consistency comes hand in hand. • You are an organised project manager. This hybrid position requires a presence for a few days at our London office. Responsibilities: Platform Management: • Oversee the day-to-day operations of our Shopify and Amazon accounts., • Ensure product listings are accurate, up-to-date, and optimised for search and conversion., • Implement strategies to increase sales and conversion rates on both Shopify and Amazon platforms., • Conduct regular analysis of sales data, customer behaviour, and market trends to identify opportunities for improvement., • Enhance the overall customer experience by optimising product pages, improving the information hierarchy, and managing reviews., • Generate regular reports on key performance indicators (KPIs) such as sales, conversion rates, operations metrics and customer satisfaction., • Use data insights to make informed decisions and recommendations for continuous improvement. Qualifications: • Proven experience in managing e-commerce operations, specifically on Shopify and Amazon platforms., • Strong analytical skills and proficiency in using analytics tools to derive actionable insights., • Familiarity with Conversion Rate Optimization practices., • Excellent communication and interpersonal skills., • Detail-oriented with the ability to multitask and meet deadlines in a fast-paced environment., • Knowledge of e-commerce trends, industry best practices, and emerging technologies.

Job Role: Head of Performance and Growth – Fire Safety Services Location: London or surrounding areas Hours: 35 Hours per week, Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As the Head of Performance and Growth - Fire Safety, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. Main Purpose of Job We are seeking a commercially driven and client-focused leader to take ownership of growth in our fire door and fire asset inspection services within the residential and wider markets. The head of performance and growth will be responsible for developing and executing a clear growth strategy, winning new business, expanding existing client relationships, and positioning our business as a trusted provider of compliance-led fire safety solutions. This is a hands-on leadership role, balancing strategic direction with practical business development execution, and is ideally suited to someone with proven commercial experience in the fire safety, property services, sales development or compliance sector. Main Responsibilities Commercial Strategy & Growth • Develop and deliver a growth plan for residential fire door and fire asset inspection services., • Identify, pursue, and secure new business opportunities with housing associations, property managers, developers, and FM providers., • Deliver revenue and margin growth targets through effective pricing, negotiation, and service design., • Report on pipeline performance, forecasts, and growth initiatives to the leadership team and investors. Client Development & Market Engagement • Act as the senior commercial lead for residential sector clients., • Build and maintain long-term client relationships, ensuring customer satisfaction and repeat business., • Represent the business at industry events, client meetings, and sector forums to strengthen market presence., • Keep abreast of market trends, regulatory developments, and competitor activity. Collaboration & Delivery • Work closely with operations and delivery teams to ensure services meet and exceed client expectations., • Partner with marketing to develop targeted campaigns, bids, and client communications., • Provide client feedback and insights into service innovation and continuous improvement. Leadership & Accountability • Lead by example as a senior figure within the business, promoting a performance-driven and client-focused culture., • Establish and monitor commercial KPIs, including pipeline growth, conversion rates, margin performance, and client retention., • Support the wider senior leadership team in building value and preparing the business for its next stage of growth. Skills and Experience • Proven track record in business development or commercial leadership in property services, compliance, fire safety or other relevant markets., • Strong understanding of the residential property market and its key stakeholders (housing associations, local authorities, managing agents) desirable but not essential., • Knowledge of fire safety legislation (Fire Safety Act, Building Safety Act, fire door regulations, FRA obligations) desirable., • Excellent commercial acumen, • Strong networking, influencing, and stakeholder management skills., • Self-starter with the ability to balance strategic thinking with hands-on execution. Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

SAP GRC Security & Authorisations Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The R&A role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP R&A capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • Core SAP Roles & Authorisations Functionality, • SAP GRC, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

OneWelbeck Digestive Health Patient Pathway Administrator – Bank Job Description Main duties and responsibilities • To create a positive first and lasting impression by offering our visitors and patients a warm and professional welcome · To ensure that patient demographics are complete prior consultation with physician., • To complete registration procedures for new and follow up patients, checking existing demographics and ensuring that all forms are correctly completed, signed and registered., • To ensure that patient referrals are added to the relevant electronic care records systems and take ownership of the scheduling of patients for consultations, diagnostic testing and day case procedures, • To accurately scan and attach all correspondence to patient records, when required, in accordance with patient confidentiality policies and general data protection regulations, • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) · Keep waiting area tidy and cater for the needs of patients as required., • Answer telephone calls ensuring all enquires are handled efficiently., • To deal with all patients either on the phone or in person in a delicate manner offering support, advice and reassurance. Listen to their concerns and act appropriately. Ensure all messages are relayed as quickly as possible to the Consultant(s) and/or medical team and respond to any resulting information in a timely manner, • Maintains patient confidence and protects operations by keeping information confidential in accordance with local policies on information governance and confidentiality of care records, • Ensure patient details are correct on appropriate IT programmes/electronic care records demonstrating outstanding attention to detail, • Works effectively with the clinician practices to ensure effective utilisation of physician schedules, scheduling patient appointments and physician consultations, • To liaise with physician practice secretaries and key contacts in third party providers to ensure a seamless, integrated care pathway., • To prepare patient records in preparation for their appointments or procedures with the appropriate clinical reports and data. · To learn and understand individual patient pathways., • To manage the patient care journey through the centre efficiently and sensitively maintaining a patient centred approach at all times., • Work in collaboration with the rest of the centre team to ensure operational smoothness and efficiency · Managing transactions for any ‘self-pay’ patients. Where required, generate revenues by raising invoices, completing direct patient and third-party billing., • Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs., • Enhances centre and physician reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments and looking to exceed expectations at every point of patient contact. Profile Education and experience • Higher education (A Levels) (desirable), • Experience in a high-quality customer facing role, 5-star hospitality experience ideal, • Experience utilising MS Office (Word, PowerPoint & Excel), • Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships, • Experience with electronic care records systems (desirable)., • Experience handling confidential and sensitive information (desirable)., • Experience handling confidential and sensitive information (desirable) Key Skills • Excellent interpersonal & organisational skills, • Attention to detail, • The ability to work autonomously as well as part of a team, • The ability to work across functions and to manage pressure, • Diplomacy, • A high level of numerical and literacy skills to support providing and interpreting information Salary & Benefits £13 per hour Job Types: Temporary with possible scope to permanent Schedule: Monday – Friday depending on the requirements, this will change on a weekly basis Work remotely: No

🚀 Role: Product Manager - Operations 💰 Salary: £70,000- £80,000 (DOE) + Benefits 💼 Industry: Logistics & Technology 📍 Location: London - Hybrid Why join? Be part of a business transforming how parcels move across the UK. This is a scale-focused role, optimising existing operational workflows rather than starting from scratch. You’ll help make delivery processes faster, smoother, and more reliable for both field teams and customers, directly impacting efficiency across a national network. Key Responsibilities • Own end-to-end redelivery and redirection workflows, ensuring speed, reliability, and scalability, • Enhance operational interfaces and journeys, simplifying tasks for delivery teams, • Optimise locker and delivery processes, considering placement, accessibility, and workflow efficiency, • Refine customer-facing journeys, making redirection, rescheduling, or collection seamless while keeping operations aligned, • Scale proven processes, rolling out local successes across the network, • Collaborate with operations teams to identify pain points and prioritise workflow improvements The ideal candidate: • 3-6 years experience in designing or optimising products or processes for operational users in logistics, delivery, or field services, • Skilled at improving efficiency and usability in repeatable operational workflows, • Able to balance operational needs with customer experience, creating workflows that work for both, • Experienced in scaling processes across large networks, ensuring consistency and reliability, • Motivated by making operational workflows faster, simpler, and more effective Sound like you? CV ➡️ 📧

Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion.g If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: • Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7., • Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols., • Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence., • Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels., • Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move., • Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams., • Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence., • Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required., • Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders., • Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: • Outstanding customer service - Calm, confident, and responsive under pressure., • Team player - Collaborative, supportive, and reliable in a fast-paced environment., • Self-starter - Able to work independently and make sound decisions., • Clear communicator - Strong verbal skills and active listening., • Organised and efficient - Skilled at managing time and priorities., • Tech-savvy - Confident with ICT systems and telephony tools., • Desirable Skills & Experience:, • Experience in a contact centre or similar high-volume environment., • Familiarity with Microsoft Teams and other video call systems to set up meetings and calls., • Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Overview GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together. Role Overview GSK are looking for a Project Manager to join the team at GSK HQ in London. This role drives the FIL roadmap, manages the product backlog, and ensures integration solutions meet business needs across compliance, quality, and supply chain. This person will work closely with cross-functional teams to deliver scalable, compliant, and high-impact integrations. Key Responsibilities Strategic & Business Alignment: • Define and own the vision and roadmap for the Factory Integration Layer (FIL) supporting external manufacturing partners., • Align integration capabilities with business needs such as batch release, quality compliance, traceability, and supply chain visibility., • Act as the voice of the customer (internal business, external CMOs/CDMOs) to ensure delivered functionality provides measurable business value. Backlog Ownership & Prioritisation: • Maintain and prioritize the product backlog for FIL features, enhancements, and bug fixes., • Balance competing priorities between compliance, operations, and efficiency improvements., • Ensure stories and epics are well-defined with clear acceptance criteria. Stakeholder Management: • Collaborate with manufacturing, quality, supply chain, IT/OT, and external partner stakeholders to capture requirements., • Serve as the primary point of contact for integration needs between internal systems and external partner systems., • Co-ordinate with technical teams to facilitate cross-functional workshops for requirements, design reviews, and sprint demos. Solution Oversight: • Work closely with architects, developers, and integration engineers to ensure FIL design supports modular, scalable, and compliant integrations., • Support data mapping, interface specifications, and API strategy for seamless data exchange. Execution & Delivery: • Track and report on progress of FIL product roadmap to leadership., • Remove roadblocks and support trade-off decisions to accelerate delivery., • Support change management, training, and adoption of FIL with internal and external stakeholders. Compliance & Risk Management: • Identify and mitigate risks in external partner integrations., • Support validation and qualification of interfaces. Deliverables Support • Product Roadmap for the Factory Integration Layer, aligned with external manufacturing strategy., • Prioritised Backlog with epics, user stories, and clear acceptance criteria., • Integration Requirements & Use Cases document covering data flows, quality, batch record exchange, and exception handling., • Sprint Demos & Stakeholder Updates showcasing incremental FIL capabilities., • Compliance Documentation: validation plan, test scripts, traceability matrix, risk assessment., • Change Management Package: training materials, communication plans for users at internal sites and CMOs., • Performance & KPI Reports: availability, latency, error rates, adoption metrics of the FIL., • Lessons Learned & Continuous Improvement Backlog post go-live. Minimum Requirements • Experience using Azure., • Strong experience working within the Manufacturing industry., • Strong understanding of API strategy., • Ability to define and manage interface specifications., • Strong manufacturing experience., • Strong understanding of compliance requirements (validation, traceability)., • Strategic thinking for long-term support and future integrations., • MES Qualification (preferred). Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Inclusion at GSK GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. If you need any adjustments in the recruitment process, please get in touch with our Recruitment team () to further discuss this today. Important notice to employment businesses/agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are aUS Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting ___ site.

Job Title: Receptionist Hours of work: 37.5 hours per week, 7.5 hours per day, Monday to Sunday Role Summary The Receptionist is a vital member of the Front of House (FOH) team, acting as the first point of contact for all patients, visitors and staff. This position is responsible for delivering exceptional customer service and ensuring an efficient, welcoming and professional environment at the Hospital’s main reception. The post holder will undertake a variety of routine and non-routine administrative and security-related tasks to enhance the patient journey and support hospital operations. The role requires flexibility, a polished appearance, and the ability to work both independently and collaboratively. Key Responsibilities Reception & Administrative Duties • Warmly greet patients, visitors and staff, ensuring a positive and professional first impression., • Schedule, reschedule, confirm and manage patient appointments; maintain accurate patient records using the hospital system., • Provide accurate information regarding hospital services, procedures, and facilities., • Assist patients and visitors in navigating the hospital and accessing appropriate departments (e.g., The Library, The Study, Outpatient Clinic, Imaging)., • Operate the telephone switchboard, screen and direct calls appropriately, and take clear, accurate messages., • Maintain and update patient admission/discharge lists and distribute admission lists daily., • Register outpatient appointments and input consultant clinic lists into Compucare accurately., • Prepare patient registration forms and ensure timely check-in/check-out using Compucare., • Process patient payments (deposits, invoices) via PED or cash and handle petty cash as needed., • Take responsibility for the initial operation of emergency systems according to the Hospital policy, initiate any emergency procedures i.e. Cardiac Arrest, Fire Alert and prepare to take instructions from Senior Managers as appropriate., • Manage visitor access, including issuing badges and operating the Hospital’s paging system., • Monitor and control access to the front entrance, reception and waiting area, screening all visitors as per security protocols., • Uphold the highest standards of patient confidentiality and discretion., • Deliver consistent, high-quality customer service to all individuals., • Maintain awareness of surroundings to promote a safe and supportive environment., • Attend staff meetings and complete training as required., • Perform any additional duties as assigned by the line manager or senior team. Key Requirements • Previous experience in a receptionist or front-of-house role, preferably in a healthcare environment., • Proficient in using standard office software and patient management systems., • Excellent verbal and written communication skills with a friendly, professional approach., • Ability to remain composed under pressure and manage a busy reception environment effectively., • Strong attention to detail, organisation and time management., • Minimum of a high school diploma or equivalent; additional qualifications in office administration or customer service are advantageous., • Demonstratesgenuine care and understanding towardspatients and their families., • Collaborative and supportive, with a commitment to contributing positively to the Front-of- House team. About Us King Edward VII’s Hospital is a respected, leading independent, 56 bedded hospital in London, dedicated to delivering exceptional patient care supported by strong commercial performance. Our commitment to innovation, integrity, and compassion drives everything we do. Founded in 1899, with a history of royal patronage, we are proud to have HRH King Charles III as our current Patron. At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

Regional Director of Operations - Multi-site (Growing Dental Group) Salary: £70,000 - £85,000 Hybrid | Full-Time | Permanent Compass Associates are supporting a Privately Owned Dentistry business who are looking to recruit a dynamic full-time Regional Operations Director to support them in developing their business as they embark on a period of exciting growth. The post will oversee and manage the operations of multiple Dental Practices within the South East region covering – London, Surrey and Hampshire. The Regional Director will work closely with the Company Directors / Owners and form part of the newly established Operational role taking on full accountability for the growth and development of practices within the business. You will already be a strong leader, who builds solid plans, engages people and confidently drives performance. You will have a proven track record in excellent administration and project management. Added to this will be your ability to provide sound impeccable customer service and dedicated ongoing support to their Practices. You will be expected to contribute effectively to wider practice management activities and work closely with colleagues of all levels ensuring effective communication systems are in place. Experience in a management position within the dental sector is essential. About the Role The role will include, but not be limited to the following: • Ensuring the smooth, efficient and compliant running of the practices as a whole., • Delivery of the costs and revenue to budget across your region., • Providing and maintaining an excellent quality of service and performance in accordance with the company strategy and targets., • Providing support and direction to enhance performance, skills and knowledge of practice managers, clinicians and support staff. Responsibilities • Lead and manage a portfolio of dental practices across London, Surrey and Hampshire (8 in total)., • Drive commercial performance across the region by identifying underperformance and implementing effective improvement plans., • Ensure the highest standards of patient care and customer service are embedded across all practices., • Provide visible leadership, fostering a culture of engagement, collaboration, and respect among practice teams., • Support recruitment and retention of dentists, therapists, hygienists, and specialist clinicians to achieve practice and regional performance goals., • Manage the successful integration of new acquisitions, ensuring full contract delivery and strong operational foundations., • Work closely with Practices to monitor clinician and site performance, addressing underperformance proactively., • Ensure compliance with all Health & Safety regulations and the requirements of governing bodies including the BDA, CQC, and ICB., • Oversee regional budgets, controlling costs and embedding a culture of continuous improvement and operational efficiency. Qualifications Experience in a management position within the dental sector is essential. Required Skills You will have a proven track record in excellent administration and project management. If you are interested in this post, contact me on

As our Operations Manager, you will oversee the day-to-day operations of our leisure or golf site, ensuring that everything runs smoothly, from customer service to site management. You will be responsible for leading a dedicated team, and optimising the operational efficiency of our site through sup

Red Recruitment Groupare looking for a dynamic Branch Manager to oversee our clients Park Royal branch operations and drive business growth and enhance customer satisfaction. If you have experience in branch management and team leadership, wed love to hear from you!.

Bloom Search has partnered with a fast-growing healthcare company is hiring a Commercial Sales Lead to build the foundations of its go-to-market. This is a strategic role focused on systems, outreach plans and partnerships. It is not a hard-selling, KPI-driven job. Responsibilities • Define target customers and priority segments; understand their needs and buying steps., • Build simple, repeatable commercial processes (from first contact to handover)., • Plan outreach with Marketing: clear messages, useful content, and smart sequencing., • Identify and launch partnerships (e.g., clinics, distributors, platforms, corporate clients)., • Set up and maintain the CRM (e.g., HubSpot/Salesforce) and basic dashboards., • Create practical sales materials (talk tracks, FAQs, case notes, ROI summaries)., • Shape pricing and proposals with leadership; keep terms clear and workable., • Work closely with Product, Operations and Customer Success to ensure smooth delivery., • Review data regularly; test and learn to improve conversion and shorten timelines., • Keep privacy and data handling standards in mind across all commercial activity. What success looks like (6–12 months) • Clear target list and simple playbooks that the team can follow., • A predictable flow of qualified conversations from outreach and partners., • Faster movement through each stage and higher win rates., • Straightforward reporting the leadership team trusts. Candidate profile • 5+ years in commercial strategy, partnerships or sales operations in healthcare, digital health or a similar sector., • Proven experience building go-to-market systems (process, outreach, partners), not just closing deals., • Comfortable working with internal teams and external partners; strong written and verbal communication., • Confident with CRM tools, spreadsheets and simple analytics., • Calm, organised and practical; enjoys turning ideas into workable routines.

The Store Manager will be responsible for overseeing all aspects of the store’s daily operations, ensuring an exceptional customer experience, and aligning the in-store environment with OMNES’s sustainability and ethical values. Store Operations: Oversee the day-to-day operations of the store, e

About the Company: We are a leading supplier of aircraft spare parts and engines to commercial airlines worldwide, committed to providing exceptional service and innovative solutions to our esteemed clientele. About the Role: As an Aviation Sales Executive, you will play a pivotal role in managing and expanding our sales operations, contributing to the growth and success of our established company in the aviation industry. Responsibilities: • Experience in selling airframe rotable parts to airlines who operate A320/737NG/E-Jet in Europe., • Establish, maintain and develop business in the region with airlines and MROs., • Identify and cultivate potential pooling agreements, repair management agreements, sales and exchanges; for engine LRUs, nacelles, structures and components., • Identify and help facilitate opportunities for the acquisition of aircraft, engines and inventory from airline customers., • Assist in submitting proposals and quotations to prospective customers., • Follow up on ongoing projects and proposals and work to ensure their successful closure., • Build solid customer relations with key decision-makers in the customers' organizations who are influential in acquiring the goods and services., • Support contract negotiations and follow up on outstanding credit issues with customers., • Collaborate with Product Line Directors to ensure that those parts that are in greatest demand by customers in the region and most likely to generate sales are in stock in serviceable condition and that the customers most likely to purchase those parts are aware of this and contact preferred supplier whenever a requirement exists., • Collaborate with Product Line Directors on tactics to sell items that are in stock to airline customers in the region., • Prepare and present reports on the region as required., • Visits customers and prospects to build relationships and promote business. Travel to customers and prospects is essential to the success of this role. Qualifications: • Proven experience in selling or purchasing airframe rotable parts to airlines who operate A320/737NG/E-Jet in Europe., • Demonstrated expertise in developing and nurturing relationships, establishing partnerships, and building strategic alliances with customers., • Excellent communication and motivational skills to inspire and lead a high-performance sales team., • Self-motivated and results-oriented, with a keen focus on achieving and exceeding sales targets., • High-energy personality, meticulous attention to detail, thorough, and highly organized. Apply to Sarah-Jane Gaffney Peak Performance Recruitment Ltd. Specialist to the Aircraft Leasing & Finance Industry Email:

Demand Planning Executive (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Commercial Manager West London £60,000 - £70,000 per annum We are seeking a dynamic Commercial Manager to join our growing food retail brand based in Twickenham. This is an excellent opportunity for a commercially-minded professional with a hospitality background to take ownership of customer relationships and drive operational excellence. Key Responsibilities Commercial Management • Develop and manage pricing strategies for key customers, • Create detailed commercial reports and analysis, • Ensure all commercial agreements are accurate and properly implemented, • Monitor and analyse customer KPIs to identify improvement opportunities, • Build and maintain strong relationships with key customers and internal stakeholders, • Deliver compelling food presentations to customers and prospects, • Act as the primary commercial point of contact for assigned accounts, • Liaise directly with operational units to ensure seamless delivery, • Manage multiple commercial projects simultaneously, • Provide hands-on support where needed to drive results, • Experience: Account Management or Commercial Management background, • Industry: Hospitality or Retail sector experience essential, • Skills: Strong analytical abilities with experience in KPI analysis and reporting, • Personality: Confident presenting to customers and stakeholders, • Approach: Hands-on mentality with ability to get involved operationally, • Planning: Excellent project management and planning capabilities What We're Looking For The ideal candidate will be someone who thrives in front of customers and isn't afraid to roll up their sleeves. You'll be comfortable moving between high-level commercial strategy and hands-on operational delivery. Your hospitality background will help you understand our customers' needs, while your commercial acumen will drive profitable growth. This role offers the opportunity to make a real impact in a dynamic food retail environment, working closely with customers and internal teams to deliver exceptional results.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. This is an exciting and multifaceted role and is well suited to someone looking to

As Head of Retail Operations, you will have full responsibility for the trading performance of some of their branches throughout London supporting the local branch managers and their teams. They have an excellent reputation for customer service and a culture of loyalty, autonomy and no bureaucracy!.

Role: Senior Manager, Commercial Analytics Company Name: Vertex Pharmaceuticals Type of Role: Contract position, Inside IR35 Contract length: 14 months Location: Hybrid, 3 days on site in Paddington, London. Department: Commercial Analytics Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases. General Summary: The Senior Manager, Commercial Analytics supports and leads commercial analytics efforts for their department within the Commercial organization. The role partners cross-functionally to support key initiatives to assess and improve departmental goals and operations. Key Duties and Responsibilities: • Evolve and maintain technology/systems to enrich the end-user experience, and produce meaningful, accurate, and timely internal reports., • May lead redesign projects and manage/optimize ongoing reporting and dashboarding capabilities., • Integrate data into effective reports and resources., • Ensure integrity of data., • Support the tools and tracking of goals and department objectives., • Define and prioritize new capabilities, requirements, and processes that support departmental goals., • Gather necessary input own department and cross-functional stakeholders to inform necessary business requirements for new capabilities/technologies., • Collaborate with the broader company U.S. enterprise, GIS, and other internal/external stakeholders to ensure awareness of new capabilities, consistent benchmarking, and interactions with technology and data experts., • Establish strong relationships with vendors and manage contracts within budget. Knowledge and Skills: • Experience working with the Sales Force platform or similar CRM., • Outstanding verbal and written communication skills., • Experience with Commercial review process for resource development and utilization., • Understanding of the pharmaceutical regulatory environment., • Demonstrated ability to interpret and analyze complex data., • Proven track record of success with strong results and excellent customer relationship skills., • Able to perform in a fast-paced environment, manage multiple priorities simultaneously, and communicate complex information clearly., • Independent worker with demonstrated troubleshooting and problem-solving skills., • Understanding of emerging technologies with insight into where those technologies can be integrated into business solutions., • Proactive, thorough, well organized, and self-motivated. Education and Experience: • Bachelor’s Degree in relevant discipline required., • Relevant experience in life sciences organization or healthcare industry. Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex.

Company presentation Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Job description As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: • The organization of the sale in coordination with the brand:, • Marketing and defining invitations according to the breakdown of customer files, • Analysis of the product offer, • Study of price positioning and product segmentation, • Define the zoning and merchandising for the offer, • Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives., • Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service)., • Follow up on turnover and objectives, • Implementation of correct measures after analysis of sales indicators,, • Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner, • Daily brand reporting, • Indicator analysis and sales reporting, • Reporting detailed sales statistics to the brand partner, • Sales marketing report, • Proposal for new operations (event dates, sale structure, location, and commission rate) Profile required Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are seeking an experienced HR Business Partner (HRBP) to support both our Europe Regional Office in London and our Northern Europe operations (initially Denmark, followed by Norway and Sweden). This role combines hands-on HR support for the Regional Office with responsibility for establishing and managing HR structures in Northern Europe. The HRBP will act as a trusted partner for managers and employees, providing professional HR advice while aligning local execution with regional and global standards. The role is London-based with regular travel to Denmark and other Nordic countries to manage HR activities locally. Responsibilities 1. HR Operations & Compliance (Northern Europe): • Establish and oversee HR operations in Denmark, including payroll, benefits, compliance, and local HR policies, • Act as the main contact with local authorities, payroll providers, and external advisors, • Extend HR support to Norway and Sweden as entities are established 2. Business Partnering: • Act as HRBP for managers and employees in the Regional Office and in Northern Europe, • Provide guidance on employee relations, performance management, workforce planning, and development, • Support leaders with talent planning, succession, and organisational growth 3. Recruitment & Onboarding: • Manage end-to-end recruitment for Denmark and future Nordic markets using local job boards, direct sourcing, referrals, and talent pools, • Plan and run recruitment days and assessment centres for new store openings and seasonal ramp-ups, • Oversee recruitment and onboarding in the Nordic region, collaborating with the Europe Talent Acquisition team on Regional Office hiring, • Deliver onboarding programmes that reflect POP MART culture and values 4. Employee Relations & Culture: • Handle sensitive employee matters with professionalism and in compliance with local legislation, • Build trust with managers and employees as a reliable HR partner, • Support engagement initiatives and cultural development across both local and regional teams 5. Regional Projects & Cross-Border Collaboration: • Contribute to Europe-wide HR programmes such as performance management, compensation review, training, and HRIS roll-out., • Ensure local HR practices are aligned with regional standards while adapted to national legislation., • Act as a bridge between Northern Europe, the Europe HR team, and HQ Beijing. Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • Minimum of 5 years’ HR experience, including as a generalist or HRBP, • Strong knowledge of Danish labour law; exposure to Norway or Sweden is an advantage, • Proven track record in employee relations, recruitment, and HR operations, • Experience working in international and multi-country environments, • Strong communication and influencing skills, with the ability to partner effectively at all levels, • Pragmatic, adaptable, and comfortable working in a fast-paced, entrepreneurial environment, • Fluent in English, with proficiency in Danish or Swedish, • Willingness to travel regularly within Northern Europe to manage HR activities locally Desirable but Not Essential • Experience in the retail or consumer goods sector, ideally in international expansion or multi-country operations, • Exposure to scaling HR frameworks in growth-stage organisations, • Interest in the toy, entertainment, or broader pop culture industries, • Previous experience implementing HRIS or regional HR transformation projects If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain Data Centers (IMDC) is seeking a highly skilled and motivated Senior Design Manager or Design Manager to join our EMEA Design and Construction team. In this role, you will lead the delivery of world-class data center design projects, ranging from new builds and customer fit-outs to phased expansions and operational upgrades. You will collaborate with external consultants and internal stakeholders to ensure high-quality, innovative, and cost-effective design solutions that meet Iron Mountain’s rigorous standards. If you are an experienced design professional with a strong technical background and leadership capabilities, we want to hear from you. Your role in our mission • Lead the design process for data center projects by managing third-party consultants and ensuring alignment with Iron Mountain’s standards., • Collaborate with internal teams including construction, finance, sales, and operations to validate project scope, budgets, and timelines., • Engage with external stakeholders such as developers, consultants, equipment manufacturers, and construction managers to ensure seamless project execution., • Support due diligence efforts by assisting in the evaluation of potential data center acquisitions and assessing their feasibility in collaboration with external consultants., • Provide oversight and reporting on key design and engineering elements, including budget, schedule, and infrastructure activities, ensuring timely and high-quality delivery., • Support the sales engineering team by assessing design options to help drive business opportunities and customer solutions., • Support procurement of long lead, owner-furnished equipment for data center projects., • Promote inclusion and diversity within the Design and Construction team., • Provide professional assistance as requested in support of global projects. Valued skills and experience • University Degree in Architecture, Mechanical Engineering, Electrical Engineering, Building Services Engineering, or equivalent., • Experience in mission-critical design and/or similar hi-tech, M&E-led industries (e.g., Nuclear, Pharmaceutical, Laboratory, Food & Drink manufacturing, Oil & Gas, Energy, etc.)., • Strong leadership experience working within multi-disciplinary design teams, preferably in a leading role., • Versatile background in design consultancy, client engineering, site engineering, or contractor engineering roles., • In-depth knowledge of complex electrical, mechanical, life safety, and control systems associated with critical facilities or data centers., • Expertise in national and local building codes to ensure compliance and best practices., • Excellent communication skills with strong written, presentation, and customer relationship abilities., • Ability to build and manage relationships with key suppliers, business partners, and internal stakeholders. Discover what we offer • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation., • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging, • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities, • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness., • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.), • Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role)., • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future., • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual., • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come

Overview Bridger Photonics is a technology company making a global impact on emissions reduction. Built on the foundation of our cutting-edge aerial methane detection technology, we provide industry-leading data and analytics that empower companies to reduce emissions efficiently and strategically. As we continue to expand our solutions, we remain committed to making emissions detection simple, scalable, and impactful. Being headquartered in Montana, USA, our technology was first introduced in the USA where we quickly became a leader in methane emissions management. These results have allowed us to rapidly scale internationally. We’re a fast-growing team of innovators—from engineers and scientists to business and operations experts—dedicated to solving complex challenges. If you’re looking to apply your talents to work that enables companies making a difference, join us in shaping the future of emissions reduction. Overview of Position Bridger has established strong competitive advantages with our Gas Mapping LiDAR™ technology and we are seeking an outstanding Field Services Manager to accommodate and continue our growth. The successful candidate will work closely with our Operations Team, Hardware Team, and Sales team to plan, mobilize, and execute international and offshore field operations. The successful candidate will leverage their experience with international and/or offshore oil and gas operations and create strong relationships with our clients to support successful execution and long-term growth. Responsibilities may include, but are not limited to: • Execute most or all portions of international & offshore bid process including cost estimation, project planning, and pricing for clients, • Develop project execution plans and execute projects (end to end) for offshore deployments and international onshore deployments, • Support country entry strategies including but not limited to logistics and in country set-up, • Work with international subcontractors to support in-country execution and compliance with local requirements, • Manage existing accounts and maintain strong client relationships with both management and operations, • Deliver and effectively communicate reports, data insights and information to internal and external stakeholders, • Coordinate with other team members and departments to optimize the pre and post sales efforts, • Assist in developing and executing strategies to generate new business leads., • Design and implement operational process improvements as needed, • Monitor customers’ businesses by following industry news, networking and maintaining good communication with users, • Monitor, analyze, and gain feedback from customers’ usages of our product, • Represent Bridger at trade shows Required qualifications: • Oil and Gas offshore field experience, • International field experience, • 4+ years demonstrated account management experience or customer-facing project management experience, • Demonstrated experience with independent international project planning and execution, • Demonstrated success in developing and maintaining long-term customer relationships, • Willingness to work hard and efficiently in fast-paced environment, • Travel to international and/or offshore fields, • Outstanding interpersonal skills, • Excellent written and verbal communication skills, • Ability to work cohesively with a team of scientists, engineers, executives, and support staff Preferred qualifications: • B.S. or B.A., in hard science field, • Demonstrated experience and track record growing company revenue, • Additional Information:, • This is a full-time, salaried position, • Salary is commensurate with education, experience, and skills, • International travel required, • This position can be remote, • Bridger Photonics, Inc. is an Equal Opportunity Employer., • United States Employment Eligibility: Bridger does not offer visa sponsorships. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. For full consideration, please submit the following: (a) cover letter identifying the position you are applying for and your interest in the job, and (b) resume. Please submit application materials via email with the job title in the subject line to: Benefits Bridger Photonics, Inc. offers excellent health, dental, and retirement benefits A career with Bridger Photonics offers mission-driven work. Our teams work hard to impact the planet positively—now and for generations to come.

Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent workplace services and digital solutions to our customers. We’re always on the lookout for talented people who share our values and work ethic to contribute to our ongoing success. Our Vision & Values: • Retain a minimum of 90% of our current customers, • Grow our digital solutions offerings by 40%, • Drive growth through expanding opportunities with existing clients and through new business Key Responsibilities: • Meet and exceed your gross profit (GP) target, • Manage an existing account base and bring your own book of business and contacts, • Identify new opportunities within existing clients, regionally and via digital solutions, • Source and win new business opportunities outside the current client base, • Work closely with clients to understand their needs and deliver tailored solutions, • Complete product and solution training to a high standard, • Conduct print and process audits where appropriate, • Lead regular performance review meetings with clients, • Collaborate with internal teams to ensure client satisfaction, • Build strong client relationships across all levels, from operations to the boardroom, • Work with Client Relationship Executives to deliver service and uncover opportunities, • Maintain and update client terrain maps to grow engagement, • Keep CRM and other internal systems up to date, • Prioritise competing demands to optimise company resources, • Contribute to developing innovative solutions and team plans What You’ll Get: • A “learning company” culture, including personal development opportunities ranging from lunch & learns to classes, conferences, and courses, • Monthly commission and annual bonus, • Annual incentive trip to exciting destinations such as Dubai, Iceland, and skiing locations, • 25 days of annual leave, • Company pension scheme, • Employee assistance programme, • Private medical health insurance, • Season ticket loan, • Kudos incentive rewards, • Learning & development support, • Buy/sell holiday scheme, • Trendy London office location, • Weekly fresh fruit, • Champagne & turkey at Christmas Measurable Outputs: • Achievement of 100% annual GP target, • Accurate and up-to-date CRM entries, • Positive Net Promoter Score (NPS) from your customer base, • Completion of all required training modules, • Meeting activity targets including virtual, in-person, and external client engagements, • Team collaboration and positive contributions to the working environment What You’ll Bring: • High ambition and self-drive, • Sales-oriented and target-focused mindset, • Ability to build and maintain a strong sales pipeline, • Outstanding customer service and relationship-building skills, • Proven sales, negotiation, and influencing experience, • Resilience in a fast-paced sales environment, • Experience in Managed Print Services and Digital Solutions, • A personal book of business and client contacts, • Willingness to learn — full training will be provided

Working with JOSEPH We are looking for talented individuals for our concession store at Selfridges London. As a Store Manager, you will lead, support, coach, challenge and empower your team to achieve the Company’s objectives through example setting, clear targets, training, excellent customer service expertise and effective merchandise presentation skills. You will work to ensure that the Company’s Values and objectives are embodied to ensure a seamless shopping experience for the client. The ideal candidate will have a positive and proactive approach to store administration and operations while ensuring that store and the team are engaged and motivated to consistently meet the Company’s standards and expectations. Key Responsibilities and Duties: This will include but is not limited to: Sales & Commerciality: • Drive sales in-store, exceeding Company's expectations., • Develop strong clienteling initiatives., • Manage budgets and suggest commercial solutions., • Ensure team understands commercial objectives. Customer Service: • Lead by example with brand knowledge and service., • Maintain high sales and service standards., • Handle customer concerns effectively., • Embody luxury service and Company Values. Leadership: • Set and manage team KPIs., • Develop succession plans., • Coach and mentor employees., • Manage employee relations effectively., • Promote a professional environment and positive mental health., • Own recruitment, training, and development. Store Operations: • Maintain Model Store Framework standards., • Conduct stock take and manage stock effectively., • Ensure health & safety is maintained in store., • Manage store administration and asset security., • Maintain housekeeping and safety standards. Key Skills & Experience: • Extensive luxury retail experience., • Strategy development and commercial knowledge., • Collaboration with key stakeholders., • Strong clienteling and sales track record., • Proficiency in POS and store systems., • Exceptional organizational and managerial skills., • Performance and employee relations management., • Relationship building and effective communication., • Training and development expertise., • Resilience, positivity, and innovation., • Initiative, problem-solving, and accountability., • Excellent time management and attention to detail. JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail. Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

What you’ll do as the Head of Customer Operations:. Lead, mentor, and inspire a team of dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem-solving. Key skills and experience for our Head of Customer Operations:.

MEP Engineer – Transition into Tech Are you an MEP/ Public Health or Building Services Engineer who’s curious about stepping into the world of fast-growing technology companies? This is a chance to join a global scale-up where engineering meets innovation. You’ll bring your technical expertise into a business that’s scaling rapidly, working with major clients and exciting projects – and get exposure well beyond traditional consultancy or contracting. What you’ll be doing • Design & Technical Planning – scope and design system deployments for large-scale projects., • Client Engagement – present solutions, lead consultations, and build trusted relationships., • Site Surveys – assess installation and integration requirements on live projects., • Project Coordination – collaborate across sales, product, operations, and customer success., • Market Development – support growth in the UK and European markets while working with global teams. What we’re looking for Degree in Building Services, MEP, or Civil/Environmental Engineering Experience in MEP, building services, or water systems Strong ability to interpret drawings, schematics, and technical plans Knowledge of UK building regulations and standards Ambition, adaptability, and a start-up mentality – someone excited to grow with a scaling business Bonus if you bring: • CIBSE membership (or working towards chartership), • Plumbing systems or water management experience, • Familiarity with BIM tools (AutoCAD, Revit) Why join? • Be part of a high-growth scale-up with global reach, • Combine your engineering expertise with the energy of the tech world, • Exposure to major international projects and clients, • Work in a collaborative, fast-moving environment where your ideas have impact If this sounds like you and you're ready to broaden your horizons and make the leap into tech, this is your opportunity.

Founded in 1998 at Soho House, Cowshed has grown into a globally loved brand, bringing a playful yet purposeful approach to wellness and beauty. We’re known for our natural products, unapologetic personality, and strong brand community. As we enter our next phase of growth, digital will be at the heart of how we scale, connect, and deliver. The Opportunity We’re hiring a commercially minded General Manager to lead and scale Cowshed’s online direct-to-consumer (D2C) business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens brand connection. You’ll thrive in a fast-paced environment where creativity meets performance and work closely with the CEO as a key voice at the table. We’re looking for someone with deep D2C expertise and a strong understanding of how to build and optimise a modern digital experience. You’ll be equally comfortable shaping strategy at a senior level and getting hands-on when required. This is a role for someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You’ll have strategic and operational control across: • Cowshed.com (UK + US), powered by Shopify Plus, • CRM (Klaviyo; ~200K contacts), • Amazon (UK + US stores), • trade.cowshed.com, our wholesale self-service platform for independent B2B customers, • Community/influencer marketing strategy development, • Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a full-stack digital growth mandate. You’ll build the team, reshape the tech stack, drive performance, and partner directly with the CEO. If you're excited about scaling a lean, performance-led, tech-enabled beauty business, you’ll be in your element here. What You’ll Do Commercial Leadership • Develop the end-to-end digital strategy for Cowshed, aligned to brand and commercial objectives., • Own and scale the full online D2C P&L, driving topline growth and bottom-line contribution., • Deliver an integrated strategy across acquisition, conversion, retention, and repeat., • Lead digital performance marketing across all paid and owned channels, optimising spend and ROAS., • Optimise Cowshed.com and Amazon for growth in both the UK and US markets., • Expand the performance of trade.cowshed.com with independent B2B customers., • Partner closely with brand and creative teams to bring Cowshed’s brand to life digitally across web, social, and CRM. Team Building • Build and lead a high-performing D2C team - hiring, structuring, and coaching as needed., • Decide when to outsource vs. in-house, and reset agency partnerships as required., • Work collaboratively across the business to embed digital thinking in brand, product, marketing, and commercial plans., • Play an active leadership role in the Cowshed team, contributing to wider business strategy and decision-making., • Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution • Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed., • Use AI to scale content creation (video, static, UGC-style) across channels., • Champion technology as a competitive advantage in a traditionally analogue industry. Customer Experience & CRM • Own the digital customer journey across all touchpoints, optimising acquisition, retention, and LTV., • Lead CRM strategy and execution (Klaviyo), personalising and segmenting at scale., • Foster a test-and-learn culture around customer engagement and conversion. Data & Performance • Build the analytics backbone needed to drive decisions and growth., • Own key KPIs including ROAS, CAC, LTV, conversion rate, and retention., • Report regularly to the CEO on growth, risks, and opportunities. What We’re Looking For • Proven track record scaling a D2C business from ~£1–5m revenue toward £10m+., • Deep experience across performance marketing, e-commerce, and CRM., • Strategic and hands-on—you can zoom out and build systems, or dive in and write copy., • Digital-native operator—ideally from startup or scale-up backgrounds, not big corporate., • AI-literate and eager to deploy automation across the stack., • Comfortable owning a P&L and accountable for commercial outcomes., • Experience in beauty, wellness, lifestyle, or luxury is a bonus—but not required., • Skilled at building and leading inclusive, high-performing teams., • Strong leadership presence; ready to operate as a key member of the senior team. About You We’re not looking for corporate lifers. We’re looking for doers who’ve built and scaled scrappy, digital-first businesses. If you thrive on speed, autonomy, and real commercial impact - this is your shot. Why Join Us • Full ownership of D2C strategy, P&L, and team., • Work directly with an entrepreneurial CEO and leadership team., • Help scale an iconic brand and shape its next chapter., • Be part of a dynamic, purpose-driven culture with global ambition. We Love AMAZING People We also love to reward our teams for their hard work and after all there would be no amazing products or brands without them! Our office has always got something going on whether that’s puppy yoga, massages, bingo nights or a bake off to bring our teams together. Here is a snapshot of some of the other fantastic benefits we offer; • Unlimited Holiday, • Flexible Working, • Private Medical Insurance, • Team Events & Socials, • Wellbeing Programme, • Free Breakfasts, • Volunteering Day, • Annual Discretionary Bonus, • Amazing Product Discounts *Location: Based in London at our Tottenham Court Road HQ. Hybrid working with a minimum of 2 days per week in-office. Reporting to: CEO

Senior E-Commerce Manager – FMCG, Sports, Lifestyle £65,000 + Benefits, Cheshunt – office-based We are partnering with a thriving D2C business that is ambitious. Our client wants to scale into a world-class, high-performing channel that delivers the best digital shopping experience for the community in the UK and beyond. That’s where you come in. The Role We’re looking for a Senior E-Commerce Manager to take full ownership of our D2C channel and accelerate growth across our Shopify site, marketplaces, and social channels. This is a pivotal role where you’ll shape our three-year ecommerce strategy, roll up your sleeves to deliver, and ultimately take our brand to the next level. You’ll combine commercial acumen with digital-first execution. From optimising the customer journey and building robust international rollouts, to shaping the product mix and driving ROI through performance marketing – this is a rare opportunity to make a lasting impact in a global sport that’s only going one way: up. What You’ll Do • Own the P&L and growth strategy D2C channels., • Deliver a 30/60/90-day roadmap, optimising the site experience and digital marketing funnel., • Manage day-to-day ecommerce operations – from trading decisions to site fixes – ensuring pace and precision., • Lead traffic acquisition and conversion strategies across PPC, SEO, paid social, affiliates, CRM, and A/B testing., • Partner with the Product team to curate and optimise the product offering by channel., • Drive international expansion, ensuring logistics and operations are scalable., • Report on performance weekly/monthly, using data to shape actionable insights., • Stay ahead of D2C trends, tools, and AI-driven opportunities – always pushing the boundaries of what’s possible., • Proven success scaling a branded D2C business, ideally international (EU/US markets)., • Deep knowledge of Shopify, ecommerce tech integrations, and marketplace management., • Strong grasp of digital marketing funnels and how to activate them., • Commercially sharp with the ability to balance strategy and execution., • Entrepreneurial mindset – structured, data-led, but unafraid to roll up your sleeves., • Experience in people management, creating a high-performance culture., • Analytical and Excel-proficient, translating insights into commercial actions. This is a career-defining role. You’ll have the freedom to shape and grow a category-leading brand in a lifestyle and sport that’s rapidly expanding on a global scale. You’ll be working in a fast-paced, entrepreneurial culture where your ideas will directly shape our future. If you’re ambitious, brand-driven, and excited by the challenge of building a world-class D2C channel from the ground up – we’d love to hear from you. Apply now and help us redefine what’s possible.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Chef Manager - Sidcup £35,000 per annum Monday - Friday 8am - 4pm Are you a natural leader with a passion for food and a head for kitchen management? We’re looking for an experienced and motivated Chef Manager to lead our kitchen team and deliver exceptional food and service every day. As Chef Manager, you’ll be the driving force behind both the kitchen operations and the food offering. You’ll be hands-on in the kitchen, leading by example while also managing all aspects of food production, kitchen standards, team development, and client satisfaction. Key Responsibilities: • Oversee the day-to-day running of the kitchen, • Lead and support a small kitchen team, • Plan and deliver high-quality menus using fresh ingredients, • Manage food safety, hygiene, and health & safety compliance, • Handle stock control, ordering, and supplier relationships, • Manage budgets, costs, and wastage efficiently, • Maintain excellent client and customer relationships Our ideal candidate: • Previous experience in a Chef Manager or Senior Chef role, • Strong cooking skills and a passion for quality food, • Experience managing a kitchen team, • Good understanding of kitchen financials and controls, • Excellent communication and leadership skills If you’re a passionate chef who’s ready to lead from the front, inspire your team, and serve up outstanding food with pride we would love to hear from you. Apply now and take the next step in your culinary career! About Us We connect workplaces to mindful, flavourful & planet-positive catering At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. Job Reference: com/2909/96392001/52765374/SU #Eurest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit:___ Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: Context of The Role Reporting to the Head of Onboarding, this position will manage the end - to - end onboarding process for prospects that want to onboard with Thunes.The onboarding support will be the point-of-contact for the internal stakeholders and the future member. Responsibilities include supporting the member with the required steps and follow up internally to streamline the onboarding. This position requires a detailed-oriented and proactive individual to streamline processes, manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities • Assist prospect and BD after the qualification stage, • Onboarding Support to follow up and enhance internal processes, • Close follow up on the onboarding process (compliance, legal & technical integration) with internal & external stakeholders, • Coordinate with various internal stakeholders to remove obstacles, • Once onboarded, guide the customers through the internal Hypercare program, • Identify inefficiencies in the sales/onboarding process and implement improvements, • Monitor and update the CRM, ensuring data accuracy for internal reporting, • Work closely with internal teams, such as Finance, Compliance, Treasury, Legal and Solution Delivery to ensure all onboarding / offboarding processes are followed Professional Experience/ Qualifications At Thunes to ensure we set out clear expectations for the business and you to succeed, it is equally important for us in defining not only the nature of the role responsibilities but that the cultural fit in working style and approach is a match! So please read carefully below before putting yourself forward • ~Bachelor’s Degree in a Business, Sales or related field, • Has work experience in commercial corporate environment- ideally in Financial Services or a Tech Company, • High level of Microsoft Office Suite competency including at least intermediate Excel proficiency (Creating visual representations of data, creating & managing pivot tables, ability to organize data using SUMIF, COUNTIF, and VLookup.), • Salesforce/ Hubspot or other CRM proficiency, • Must be highly organised, independent and able to prioritise tasks, • Ability to work under pressure in a rapidly evolving fast-paced environment, • Adept at developing and executing actions synthesized from analysis issues, • Detail-oriented and a believer in value of process, • Must be flexible, self-motivated and team-oriented, • Highly adaptable, able to accept and create change, • Project management skills are desirable Key Skills & Qualifications • Bachelor’s degree in Business, Sales, Marketing, or related field., • 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment., • Strong understanding of sales processes and CRM systems (Salesforce experience is a plus)., • Excellent written and verbal communication skills with a customer-centric approach., • Strong organizational and multitasking abilities., • Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment., • Detail-oriented with strong analytical skills and problem-solving capabilities., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits • Great compensation package, including performance & company bonus, • Private Health insurance for you and your family, • Life insurance, • Mobile allowance, • Employee wellbeing & support program, • Learning & Development budget, • Work-life balance (flexibility and hybrid working policy), • Great offices in Liverpool Street, • Our team is global, you will work with 40+ different nationalities spread across 5 continents

Retail Operations and Events Manager- High Profile - Sporting Events. Create tailored store layouts for each event, sourcing fixtures and fittings as required,. Motivate and manage event staff to deliver exceptional customer service,.

We are seeking an experienced and driven Process Engineer to join our team. This role is responsible for driving end-to-end (E2E) process improvements, optimising customer journeys, and delivering high-impact change initiatives across the organization. The ideal candidate will bring expertise in process engineering, data analysis, and continuous improvement within the commercial banking sector. Key Responsibilities: • Own E2E delivery of process improvement initiatives, managing everything from initial scoping, requirements, and design through to implementation, go-live, post-implementation review, and benefits realisation., • Redesign and optimise customer journeys to deliver seamless experiences that enhance customer satisfaction and business outcomes., • Apply Lean Six Sigma tools and techniques to simplify, standardise, and strengthen business processes., • Manage relationships with third-party vendors, holding them accountable for high-quality and timely delivery., • Perform in-depth data analysis to uncover inefficiencies, assess risks, and develop innovative, evidence-based solutions., • Drive forward transformation initiatives in critical areas such as Mobile Onboarding, Holistic Servicing, e-ID & Verification, and Optimised Know Your Customer (OKYC)., • Partner with senior stakeholders and cross-functional teams to embed improvements into BAU operations and ensure sustainable impact. Key Requirements: • Proven E2E delivery track record—experience in taking ownership of change programmes from concept through to closure., • Lean Six Sigma Black Belt (preferred) or Senior Green Belt certification., • Strong background in commercial banking or financial services, with a deep understanding of customer-centric transformation., • Demonstrated success in re-engineering customer journeys and delivering measurable CX improvements., • Excellent vendor management and stakeholder engagement skills., • Strong data analysis capability with the ability to challenge, innovate, and think outside the box., • Subject matter expertise in Mobile Onboarding, Holistic Servicing, e-ID & Verification, and OKYC.

Head of Operations – Early Stage Tech Start-up | London. Set up and streamline customer onboarding & support. VAT, investor updates) with support from external accountants.

STORE MANAGER–LUXURY FASHION WOMENSWEAR | LONDON OFFERING: • Salary up to £50k - plus bonus, • Monthly commission scheme linked to performance, • Staff discount across collections, • Training and long-term career development opportunities ABOUT: • A globally recognised luxury fashion house, renowned for refined ready-to-wear and modern essentials, • Synonymous with timeless style, craftsmanship, and a minimalist aesthetic, • Operates premium retail spaces in iconic London destinations, • Collaborative and fast-paced culture with a focus on commercial excellence and client relationships RESPONSIBILITIES: • Lead daily operations to deliver strong sales performance and KPIs (sales, conversion, ATV/UPT, payroll, stock), • Ensure exceptional client experience, building long-term customer relationships, • Recruit, train, and inspire a high-performing sales team, • Maintain premium visual merchandising standards and uphold operational excellence, • Drive commercial initiatives, reporting, and effective business planning in line with brand expectations REQUIREMENTS: • Previous experience as a Store or Department Manager within luxury or premium fashion, • Proven commercial track record with strong KPI delivery, • Experienced people manager with the ability to motivate, coach, and drive performance, • Solid operational understanding (VM, stock, compliance, reporting), • Polished, client-focused approach with passion for luxury ready-to-wear Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

Enterprise Account Executive Location: Remote (UK-based, hybrid optional) Salary: £70,000 – £80,000 base + £70,000 OTE (uncapped) Department: Commercial Company Overview Our client is a leading provider of enterprise POS and integrated technology solutions for the hospitality industry, with a global presence spanning the UK, Europe, and APAC. Their in-house developed ecosystem powers everything from single independent venues to complex, multi-site enterprise groups and internationally recognised brands. Their technology underpins digital transformation across restaurants, food halls, pubs, quick service, hotels, theatres, leisure venues, and stadia. Role Overview This role blends strategic enterprise sales leadership with hands-on solution consulting. You’ll engage at board level, run complex discovery and scoping sessions, craft commercial proposals, and manage the full sales cycle through to close - before transitioning accounts to the delivery and implementation teams. You’ll focus on mid to enterprise-level hospitality operators (typically £50k+ ARR), leading digital transformation initiatives across multi-site, multi-brand estates. Enterprise Account Executive – EPOS - Key Responsibilities • Lead consultative, value-based sales engagements with enterprise hospitality clients., • Represent the company’s commercial perspective in industry discussions, customer reviews, and partnership forums., • Run discovery workshops across client functions (IT, Operations, Finance, Procurement) to map current systems and define future-state workflows., • Build tailored pricing models spanning CAPEX, SaaS, and Hardware-as-a-Service (HaaS) frameworks., • Collaborate cross-functionally with Pre-Sales, Product, Legal, and Delivery teams to ensure technical and commercial alignment., • Own enterprise RFPs and tenders, producing compelling and commercially sound proposals., • Lead solution design conversations integrating:, • CRM, loyalty, and digital ordering platforms, • Reservations and ticketing systems, • Workforce management tools, • Payment solutions (mobile, fixed, semi-attended), • Finance and ERP systems (revenue reconciliation, cost control, nominal mapping), • Support clients in achieving fiscal compliance for international operations (e.g. Austrian/EU fiscal mandates)., • Architect full-stack solutions across the platform ecosystem, ensuring scalability, interoperability, and ROI., • Act as a strategic commercial partner guiding clients through digital transformation programmes., • Manage the full enterprise sales process from opportunity discovery to contract signature. Enterprise Account Executive – EPOS - Requirements • Proven track record in consultative enterprise sales within hospitality, payments, or technology solutions., • Experience closing enterprise deals of £50k+ ARR (or equivalent total contract value)., • Strong understanding of complex integrations across finance, payments, stock, workforce, and CRM systems., • Expertise in value-based selling, ROI modelling, and commercial negotiation., • Comfort with Cap-Ex and SaaS models, subscription and leasing structures, and multi-site rollout strategies., • Technically literate - confident discussing platform architecture, APIs, and integration requirements., • Excellent communication skills with the ability to engage and influence at C-suite and senior stakeholder level., • Proficient in Salesforce (or similar CRM) for opportunity management and forecasting., • Highly organised, self-driven, and capable of managing multiple complex deals simultaneously., • Skilled in creating sales decks, business cases, and RFP documentation using PowerPoint, Keynote, or Google Slides.

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! -Celebrate your birthday with an extra paid holiday. -Build your future with support from our Lead-Inn development program. -Take the time you need to rest and recharge; Paid Breaks are on us. -Enjoy 50% off food at any of our Inns -Relax with a stay at any of our Inns during January, February, and March for just £1. -Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. -Experience a spontaneous trip away with £50 on same day bookings -It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! -24/7 confidential support is always there when you need it with our Employee Assistance Programme -Tronc (…that’s tips to me and you) -Contribute to a company that gives back through our Give-inn back scheme -Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty. You’ll Fit Right Inn As Sous Chef, you’ll be at the heart of our kitchen, ensuring every dish showcases the best of fresh, quality ingredients and reflects our high standards. Working closely with the Head Chef, you’ll help maintain consistent excellence across all areas of the kitchen, bringing both skill and creativity to every aspect of the role. From managing a talented team to contributing to menu development and costing, you’ll play a vital role in shaping the guest experience. You thrive in fast-paced environments, staying calm under pressure while meeting deadlines with efficiency. Your strong interpersonal skills enable you to build great relationships across the kitchen, front-of-house, and management teams, ensuring seamless collaboration. Beyond cooking, your role will include key operational tasks such as stock control, ordering from nominated suppliers, and overseeing kitchen cleanliness. You’ll take charge in the Head Chef’s absence, confidently managing the team and ensuring smooth daily operations. If you’re energised by a challenge, passionate about food, and take pride in delivering excellence, you’ll fit right inn... This role gave Tele the opportunity to collaborate closely with a team. Watch Tele’s video to learn more about our Kitchen team member roles. We welcome applications from Skilled Worker visa holders and can transfer Certificates of Sponsorship.

Assist the Store Manager overseeing all aspects of store operations. This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. Collaborate with the Store Manager to develop strateg

Role – Developer Contract- 12 months Location- UK/EU (remote) Position Overview: • We are seeking a highly skilled Senior Power Systems Application Developer to join our Energy Management Systems (EMS) team. The role is responsible for the advanced development, customization, and successful delivery of Power Systems Application software, ensuring alignment with corporate project and product commitments., • This position requires close collaboration with Electric Utilities, Independent System Operators (ISOs), and Transmission System Operators (TSOs) to define functional specifications and deliver high-quality software solutions. Key Responsibilities: • Lead the design, coding, testing, integration, and tuning of advanced EMS applications, with a focus on GE’s e-terra AEMS platform., • Collaborate with utilities, ISOs, and TSOs to understand system requirements and translate them into robust software specifications., • Develop and maintain C++/Java-based applications and ensure high performance, scalability, and reliability., • Support project teams in end-to-end software delivery, including deployment, configuration, and troubleshooting., • Conduct system integration and performance tuning to meet project commitments and customer requirements., • Provide technical expertise and mentoring to junior developers within the team., • Stay up to date with electric utility industry practices, standards, and emerging technologies. Qualifications & Experience: • 5+ years of work experience in customizing and delivering Energy Management Systems (preferably GE e-terra AEMS)., • 5+ years of experience with C++, Java, or other related programming languages., • 5+ years of hands-on experience in GE’s AEMS platform source design and development., • 5+ years of experience with electric utility industry practices, including power system operations, transmission management, and grid reliability., • Strong understanding of real-time systems, SCADA/EMS/DMS applications, and power system algorithms., • Proven ability to work with cross-functional teams and external stakeholders (utilities, ISOs, TSOs)., • Excellent problem-solving skills with strong analytical and debugging expertise. Preferred Skills: • Experience with real-time databases and power system modeling tools., • Familiarity with cybersecurity considerations in EMS applications., • Strong communication skills and ability to interact effectively with technical and non-technical stakeholders.

Senior Account Executive – Investment Suite (UK Sales) We are seeking a driven, intelligent, and proactive Senior Account Executive to join our UK Sales team and spearhead the growth of our Investment Suite. This is a foundational hire: you will be the first in this role, with the unique opportunity to shape our go-to-market approach and position yourself to lead the team as it expands. This high-impact position is ideal for someone who thrives in consultative, value-driven sales and is eager to influence how real estate investment managers, owners, and developers operate in a rapidly evolving market. What You will Be Doing • Drive the full sales cycle for Yardi’s Investment Suite—including Investment Manager, Investment Accounting, Debt Manager, Acquisition Manager, and related solutions—delivering measurable value to investment management firms., • Engage and influence senior decision-makers across investment managers, private equity firms, and asset managers, building long-term, trusted relationships., • Lead strategic conversations to uncover client needs and position Yardi’s suite as the platform of choice for efficiency, transparency, and ROI in investment operations., • Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities., • Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption., • Maintain precision in pipeline management, activity tracking, and forecasting through CRM best practices., • Stay ahead of innovation, mastering Yardi’s rapidly expanding product portfolio—particularly new AI and data analytics capabilities—and completing required certifications., • Represent Yardi as a thought leader at industry events, conferences, and client engagements, both virtually and in person. What You Bring • 5+ years of success in B2B SaaS sales, with a proven consultative, solution-selling approach., • A track record of new business acquisition and direct engagement with senior investment management stakeholders., • Deep expertise in the sales cycle, from prospecting and qualification to proposals, demonstrations, and contract negotiation., • Proven ability to deliver compelling product demonstrations, ideally within investment management technology., • CRM proficiency with consistent accuracy in pipeline management and client engagement., • Exceptional communication, presentation, and negotiation skills, combined with a proactive, goal-oriented mindset and strong sense of ownership., • Flexibility to travel up to 50% and work from our London office as required. Bonus Points For • Experience in commercial real estate investment, property management, fund accounting, or PropTech., • Familiarity with ERP or investment management SaaS platforms and real estate fund administration processes., • Understanding of accounting principles and financial operations, with experience selling to CFOs or finance executives., • Demonstrated success in both new client acquisition and account growth., • Working proficiency in French and/or German. Why Yardi? Yardi is a global leader in real estate technology, with over $2.2bn in annual revenue, a 20% average growth rate over 40 years, and a Forbes Cloud 100 ranking for 10 consecutive years. Thousands of clients trust Yardi to manage their most critical investment data, and we are investing heavily in AI and next-generation solutions. This role offers a front-row seat to the transformation of investment management technology. You will join a team of smart, collaborative colleagues, make a tangible impact on clients and the industry, and shape your own career trajectory. Our culture is friendly, inclusive, and balanced.

About Iris: IRIS Software Group is a leading global provider of mission critical software and services, and one of the UK’s largest privately held software companies. IRIS provides software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms that improves efficiency and productivity, taking the pain out of processes and letting professionals focus on the work they love. Through simplifying, automating and providing insights on everyday mission critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence. One in six of the UK’s workforce is paid by IRIS payroll offerings, and globally, six million employees receive their payslip via IRIS’ software every month. IRIS handles $18 billion of payroll payments annually in the U.S. and Canada. Over 12,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to connect with their children’s school; 300 million messages are delivered between schools and parents each year, and over £15 million transactional payments are processed every month. Our operational software is the invisible, but essential, beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance, to boosting engagement with stakeholders, to enhancing productivity. It’s vital these mission critical functions work first time, every time. Role & Purpose: The Vice President of Financial Planning and Analysis (FP&A), reporting directly to the CFO, will be responsible for delivering strategic insights, high-quality reporting, and comprehensive analysis to inform key business decisions. This role is essential in driving value across multiple business units, shaping strategy, enhancing profitability, and fostering sustainable growth across a diverse portfolio of products. This position offers significant autonomy and requires an experienced leader capable of managing a team of c.15 finance business partners in a dynamic, fast-paced environment. The ideal candidate will have a deep understanding of commercial finance and be skilled at presenting to key stakeholders across the organization. Core areas of focus for the role:  Leading the budgeting, long-term planning, and forecasting processes: Take ownership of the end-to-end process for budgeting, forecasting, and long-term financial planning, ensuring alignment with overall business strategy and goals. Collaborate with key stakeholders across the organization to gather input, review assumptions, and provide insights into financial trends. Establish and oversee robust timelines and deliverables to ensure accurate, timely, and actionable financial plans. Continuously assess and improve planning processes to support agility and responsiveness in a rapidly changing business environment.  Producing analysis and insights and help drive performance of the business, including through driving adoption of the data warehouse and AI: The postholder will have personal responsibility for driving the adoption of Gen-AI related tools to assist financial analysis in the business. These will include: • Revenue leakage analysis, • Churn analysis, • Customer segmentation, • Working capital analysis including Order to Cash and Procure to Pay, • Pricing agenda and strategy across the business to maximise the opportunity for new business and migrations  Defining and implementing relevant KPIs, using both internal and external data: Collaborate with business leaders to identify and define key performance indicators (KPIs) that are aligned with business objectives and provide a clear measure of performance across various functions. Utilize both internal and external data sources to develop meaningful KPIs that accurately reflect the performance of the business. Regularly review and refine KPIs to ensure they remain relevant and aligned with the evolving needs of the business.  Lead and motivate a strong team: Lead, mentor, and develop a diverse team of financial professionals, fostering a collaborative, results-driven culture and provide coaching to team members to support their professional development. Provide direction, guidance, and support to ensure team members have the necessary tools and resources to succeed. Set clear expectations and objectives, empowering team members to take ownership of their responsibilities while holding them accountable for performance. Regularly assess team skills and capabilities to ensure the right talent is in place to meet evolving business needs.  Business partnering with senior stakeholders, including the executive committee, investors, and lenders: Serve as a trusted business partner to senior leadership, including the executive committee, investors, and lenders, by providing timely, insightful financial analysis to support strategic decision-making. Collaborate closely with these stakeholders to understand their objectives, anticipate their information needs, and proactively communicate key financial information. Build strong relationships based on trust and credibility, ensuring that financial insights are integrated into business strategy and that all parties are well-informed on the financial health and performance of the organization Requirements for the role: Qualifications / Requirements • A proven leader in FP&A with demonstrable experience and leadership qualities, • Extensive FP&A Experience: A minimum of 7 years’ experience in financial planning and analysis, with a proven track record in managing budgeting, forecasting, and long-term planning processes in a corporate environment, ideally also within Private Equity backed businesses, • Business Partnering: Demonstrated experience in working closely with senior stakeholders, including executive leadership, investors, and lenders, providing them with actionable insights and financial guidance to inform key business decisions. Ability to communicate complex financial information in a clear and concise manner., • Presentation Skills: Highly skilled in presenting financial insights to senior stakeholders and executive committees. Comfortable and confident in delivering both regular reports and strategic recommendations to non-financial leaders., • Leadership & Team Management: Proven experience in leading, coaching, and developing a team of finance professionals. Ability to motivate and inspire a diverse team of qualified and part-qualified accountants, ensuring high performance and professional growth., • Data-Driven Decision-Making: Experience in driving the adoption of data-driven decision-making across the organization, leveraging advanced financial systems, data warehouses, and analytics to provide valuable business insights., • Process Improvement & Efficiency: Demonstrated ability to streamline processes and improve the efficiency of financial planning and analysis activities, ensuring that deadlines are met and operations run smoothly, including ideally experience of driving system changes and rollouts, • Commercial Accounting Expertise: Strong commercial accounting background, with deep expertise in analyzing and interpreting financial data to drive business strategy, improve profitability, and support decision-making across business units. If interested, please apply directly or reach out to Jack with any questions.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Your role in our mission: Reporting to the W&L Commercial Director in UK, Ireland, and being part of the European Commercial team, W&L Global Strategy & Solutions Design team, this role will need an experienced individual who can shape opportunities for customers to meet the demands of our growing Warehousing & Logistics Business. The role will focus on the UK & Irish markets leading the sales work to deliver our ambitious growth targets and will support other global markets and opportunities as needed to meet the corporate objectives of the W&L business. The role will provide crucial industry experience to develop and refine logistics solutions for customers, working with Operational colleagues to ensure we can meet client needs with the right commercial solution. It’s a role that spans Operations, Commercial and Product Development to ensure we are well placed to deliver the growth. • Lead the development of innovative, scalable, and cost-effective logistics solutions that meet client requirements and align with the company’s strategic goals, • Design and presentation of warehouse capital investments, processes and determination of costs involved, • Ensure logistics solutions are developed in a timely manner to meet customers’ expectations and show Iron Mountain to be a responsive and collaborative partner., • Work closely with Operational and Systems colleagues to ensure every requirement is captured and commercial risk is minimised., • Build contract mobilisation programmes to demonstrate how we bring our solutions to life., • Develop workflows for customers that balance internal standard processes with specific customer requirements, • Ensure the commercial model for opportunities fits with the customer expectations., • Work with the wider W&L team to develop our W&L Product offerings over time. Valued skills and experience: The ideal candidate will have multiple years of experience in Contract Logistics; preferably in a mix of organisations and sectors, including: • Working on large and complex projects, • Has a experience of commercial pricing and financial structures of operations and contracts, • Track record of solving and closing large, recurring deals within the Retail/FMCG, E-com, High Tech Industry customers, • Track record of developing complex logistics solutions for customers, including evaluation and selection of automation to optimize productivity and reduce labor availability risk exposure, subsequently turning into sales, • Be used to working in a global organisation and collaborative matrix structure, • Be used to working under timelines pressure and ambiguity, • Proficient in Microsoft Office Applications (Excel, Work, PowerPoint and Visio) and Google applications, • Modelling tools like CAST, CLASS, Paragon, Autocad or similar Discover what we offer: • Be part of an ever evolving global organisation focused on transformation, • Have a support system where you have a safe place to voice your opinion and share feedback, • Open space to be entrepreneurial, creative, strategize, brainstorm, and plan for the future success of Iron Mountain, • Global connectivity to learn from 27,000+ teammates across 63 countries, • Be part of a winning team who embrace diversity, inclusion, and our differences

Job title: Senior Account Executive - Cloud Services/DevOps Location: London - Hybrid (1/2 days in the office) Salary: £100,000-£110,000 x2 OTE + Benefits Would you be interested in working for an award winning, fast growth Cloud Services/DevOps business? With an impressive expanding client list, the business has scaled up by 35% YOY for the last 3 years running! You will be responsible for building Enterprise-level relationships, delivering market leading AWS DevOps, GenAI and professional services solutions, whilst owning deals end to end. This role will be a hybrid of acquiring net-new customers and driving further expansion within existing customers. The ideal candidate will be curious by nature, a strategic hunter, and possess strong relationship-building skills. You will be reporting directly into the Sales Director for EMEA Sales. With no signs of slowing down they are also on course for another record year of growth in 2025! There is a huge demand in their market at the moment for their portfolio of AWS DevOps, GenAI and professional services. They have invested heavily over the last 12 months into operations, delivery and sales. They also have some fantastic leadership opportunities, very competitive base salary/OTE + potential share options. Ideal experience you will have: • 6+ years experience selling Cloud professional services (AWS, Azure or Google Cloud), • A proven track record record in achieving and hitting quota, • Ideally experience of selling to ISVs and start-ups, • Strong presence and ability to closely partner with multiple layers of the organization, • Strong analytical background who is driven by business/customer outcomes with a growth mindset, • Ability to adapt and plan on the fly and deliver on both the customer and organizational needs, • Strong communication (both written and oral), negotiation, and presentation skills, • Demonstrated focus on execution towards desired outcomes with a track record of success under pressure If you're interested in finding out more, please don't hesitate and apply today! Please also follow the Adhesion LinkedIn page to be kept in the loop for future Senior Sales roles!

Location: London (hybrid) Role: Senior E-commerce Executive About Us UKLASH is an innovative and award-winning beauty brand that has transformed the lash and brow space, becoming the UK’s biggest and one of the world’s fastest-growing lash product brands. As we continue our journey of rapid growth, we are looking for an Senior E-commerce Executive to join our growing team and support our mission to deliver exceptional online shopping experiences for our customers. About the role As Senior E-commerce Executive, you will play a critical role in driving growth across our global Direct-to-Consumer (DTC) sites. This is a very hands-on role and will have ownership/support of site trading, merchandising, optimisation, and reporting. Working cross-functionally with Paid Performance, CRM and Marketing teams, you will ensure a seamless, branded, and high-performing customer journey while delivering against ambitious commercial goals. ⚠️ Important: If your experience is primarily managing agencies rather than being hands-on in Shopify, this role probably isn’t for you. Some of the job responsibilities but not limited to: Platform Management: • Oversee the day-to-day operations of our Shopify, Amazon and Tiktok Shop accounts., • Ensure product listings are accurate, up-to-date, and optimised for search and conversion. Strategy & Trading • Support the wider Ecommerce Team in developing and executing strategies to meet business growth objectives., • Lead preparation of weekly global trading reports, highlighting risks, opportunities, and actionable insights for senior stakeholders and trade., • Monitor and analyse KPIs (traffic, conversion, bounce, AOV, revenue), delivering regular performance updates with recommendations., • Stay on top of Ecommerce and industry trends to inform future growth opportunities. Site & App Optimisation • Oversee the end-to-end customer journey to ensure a seamless, high-converting experience., • Drive CRO initiatives and site/app enhancements., • Managing and optimising our existing subscription platform, growing our active user base and optimising cancellation and management flows., • Use data and tooling to identify optimisation opportunities., • Drive on-page SEO in collaboration with external and internal stakeholders, ensuring best-in-class performance and visibility., • Work with Shopify AI features to deploy new functionality to the existing site., • QA all new features and development projects before deployment. Merchandising & Content Management • Own merchandising and content updates across regional sites, ensuring timely product and campaign launches., • Build and optimise product pages for new launches, coordinating assets, copy, pricing, and translations., • Manage workflows in Shopify Plus / CMS tools to improve operational efficiency., • Ensure content is aligned with broader marketing campaigns for cohesive execution across touchpoints., • Support operations team with monitoring stock levels and flag risks to relevant stakeholders. Campaigns & Personalisation • Align with Performance, Growth and Marketing teams on campaign calendars and promotions., • Brief design teams (work inside Figma/Graphic Design softwares) and build/upload campaign landing pages (for promotions, launches, seasonal activations), ensuring assets, copy, and layouts are delivered accurately and on time., • Use AI (e.g., ChatGPT, Shopify AI) for copy and design creation and SEO optimisation across product pages, blogs, and landing pages., • Leverage A/B testing platforms (e.g., Visually) to drive personalisation and test new approaches., • Track and report on campaign performance, providing insights to optimise future activity. Skills & Experience • Min 3+ years experience in Ecommerce and Shopify, ideally within a DTC brand (beauty, fashion, CPG, or similar)., • Hands-on Shopify Plus experience is essential, including integrations, app management, and light coding., • Experience with Marketplace platforms (Amazon and Tiktok Shop.), • Confident in Excel & interpreting raw data., • Familiar with Figma and/or other Graphic Design software to work collaboratively with Designers, • Strong commercial acumen with a track record of delivering measurable revenue growth., • Proficiency with analytics and CRO tools (GA4, Clarity etc)., • Familiarity with review / loyalty programs, A/B testing, and personalisation engines., • Strong project management skills and proven ability to work cross-functionally., • Experience in fast-paced, high-growth environments. Personal Qualities • Proactive, hands-on, agile, and able to deliver fast under pressure., • Highly organised with sharp attention to detail., • Analytical thinker with creativity and curiosity for testing and optimisation., • Strong communicator with the confidence to present insights to senior stakeholders and in trade, • Growth mindset, passionate about ecommerce and digital innovation. At UKLASH, we believe that a great team is made up of people from a wide variety of backgrounds, beliefs, and experiences. We are an inclusive employer and welcome applications from all walks of life. If you're passionate about ecommerce and excited to help shape the digital journey of one of the UK’s most exciting beauty brands, we’d love to hear from you.