Customer operations jobs in United Kingdom - Page 7

Retail Project Manager Retail store refurbishments and renewals Location: London Salary Up to £60,000 The role: We are seeking an experienced Project Manager to oversee the delivery of retail store refurbishments, renewals, and fit-out programmes across a national retail estate. The ideal candidate will bring proven expertise in managing multi site projects from concept through to completion, ensuring brand consistency, commercial optimisation, and enhanced customer experience. This role requires strong commercial acumen, stakeholder management, and the ability to deliver complex projects on time, within budget, and to the highest quality and compliance standards. Key responsibilities: • Manage end to end delivery of store refurbishments, renewals, and new store openings across the UK estate., • Lead layout optimisation and space planning to maximise commercial effectiveness and customer experience., • Coordinate and supervise contractors, suppliers, and trades, ensuring alignment with brand guidelines and regulatory compliance., • Partner with internal teams (property, operations, VM, facilities) to ensure project alignment with business strategy. Experience: • Proven experience managing multi-site retail fit-out or refurbishment projects., • Strong knowledge of project management methodologies (Prince2 Practitioner preferred)., • Expertise in stakeholder engagement across property, operations, and external partners., • Track record of delivering projects to strict budget, programme, and compliance standards., • Skilled in supplier management, contractor coordination, and procurement processes., • Proficient in project management software and reporting tools. Desirable Experience: • Background in interior design, spatial planning, or store layouts., • Experience delivering customer experience-focused upgrades across retail environments., • Ability to balance creative design input with commercial project delivery.

🚀 Role: Product Manager - Customer Journeys 💰 Salary: £70,000- £80,000 (DOE) + Benefits 💼 Industry: Logistics & Technology 📍 Location: London – Hybrid Why join? Join a fast-growing logistics business transforming the way customers access and collect parcels. With core customer journeys already in place, this role focuses on scaling what works, optimising processes, and building next-generation services across a national network. Key Responsibilities: • Own end-to-end customer journeys for parcel drop-offs and collections, • Develop new services that work seamlessly across web and mobile platforms, • Manage the product roadmap and backlog for integrations with external partners, • Implement capacity management systems to ensure availability for customers, • Lead user journey mapping and stakeholder collaboration across customer-facing and backend teams, • Drive continuous improvement based on usage data and customer feedback using Agile methods The ideal candidate: • 3-6 years experience owning products end-to-end across multiple technical teams, • Skilled in user journey mapping and scaling customer-facing digital experiences, • Comfortable managing technical integrations and third-party partnerships, • Knowledgeable about logistics, fulfilment, or delivery operations at scale, • Able to balance a customer experience perspective with technical execution Sound like you? CV ➡️ 📧

Job Title: Pharmacy Dispenser 📍 Location: LIPS Healthcare 🕒Working Hours: Full Time – 40 hours per week - including alternate weekends (1 in 2). Shifts start at 8:00 am 📅 Reports To: Pharmacy Director 🔹 Job Purpose To support the safe and effective delivery of pharmaceutical services by preparing, dispensing, and managing prescriptions under the supervision of a registered pharmacist, while providing excellent customer service and ensuring compliance with pharmacy regulations. 🔹 Key Responsibilities • Accurately prepare and dispense prescriptions, ensuring correct labelling, dosage, and packaging., • Provide excellent customer service at the counter and over the phone., • Offer basic advice on over the counter (OTC) medications within scope of training., • Ensure that all medication storage, handling, and disposal is in line with safety and legal requirements., • Receive, unpack, and store pharmaceutical stock safely and securely., • Assist in stock control and inventory checks, including expiry date monitoring., • Maintain accurate patient records and prescription logs using pharmacy systems., • Support the pharmacist in day-to-day operations and regulatory compliance., • Uphold confidentiality and data protection standards at all times. 🔹 Requirements Essential: • Completed NVQ Level 2 in Pharmacy Services (or equivalent)., • Strong attention to detail and accuracy in handling prescriptions., • Good communication and customer service skills., • Basic IT skills for operating pharmacy software and records. Desirable: • Experience working in a community or retail pharmacy., • Knowledge of NHS prescription processing (if applicable). 🔹 Competencies • Ability to work under pressure in a fast-paced environment., • Team player with a proactive attitude., • Ethical, responsible, and committed to patient safety. Salary: starting at £13.80 per hour and includes 4 weeks of paid annual leave.

ROLE DESCRIPTION: Supply Chain Manager The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth. The Opportunity We are seeking a highly skilled and commercially astute Supply Chain Manager to lead the development and optimization of our global supply chain for turnkey retail display equipment and component supply across metalwork, joinery, plastics, and print. This role is pivotal in ensuring cost-effective, high-quality, and timely delivery of materials and finished goods to support our clients’ needs. The Role: Supply Chain Manager Responsible for developing and managing a global supply chain for turnkey retail display equipment and component materials including metalwork, joinery, plastics, and print. The role focuses on supplier identification, cost optimization, quality assurance, and strategic sourcing to support scalable, high-quality retail solutions. Collaboration with cross-functional teams and supplier partners is key to ensuring timely, cost-effective, and compliant delivery of goods. Location: London or Fleet in UK, Mijdrecht in Netherlands or Lodz in Poland Key Responsibilities • Strategic Supplier Development:, • Identify, evaluate, and onboard suppliers capable of delivering turnkey retail display solutions and individual components., • Build long-term partnerships with manufacturers across metalwork, joinery, plastics, and print disciplines., • Supply Chain Optimization:, • Working closely with the estimating teams, develop and implement sourcing strategies that reduce cost, improve quality, and ensure supply continuity., • Drive regional and global sourcing initiatives to support scalability and responsiveness., • Cost Management & Negotiation:, • Lead commercial negotiations to secure competitive pricing and favorable terms., • Analyze cost structures and identify opportunities for savings across the supply base., • Quality & Compliance:, • Collaborate with QA teams to ensure supplier compliance with product specifications, sustainability standards, and regulatory requirements., • Monitor supplier performance and implement corrective actions where necessary., • Cross-Functional Collaboration:, • Work closely with design, engineering, project management, and operations teams to align sourcing strategies with project requirements., • Support new product development with early supplier involvement and feasibility assessments., • Market Intelligence & Risk Management:, • Stay abreast of market trends, material innovations, and geopolitical risks affecting supply chains., • Develop contingency plans to mitigate supply disruptions. Key Skills and Experience · Proven experience in strategic sourcing or procurement within retail display, furniture, or fixtures · Strong knowledge of manufacturing processes in metalwork, joinery, plastics, and print. · Excellent negotiation, analytical, and project management skills. · Ability to travel internationally and manage cross-border supplier relationships. · Proficiency in ERP systems and sourcing tools

Security Solution Architect Location: London (Hybrid) Practice: Technology & Security – Albany Beck Deployment: Immediate placement with a globally recognised Insurance client About Albany Beck Albany Beck are a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional career and personal development. The Role We are seeking an experienced Security Solution Architect to join our Technology & Security Practice, with an immediate deployment to one of the world’s most globally recognised insurance organisations. The Security Solution Architect will be responsible for translating business requirements into secure, scalable, and compliant solution designs, supporting the realisation of the client’s target Enterprise Security Architecture state. This role combines strong security expertise with technical solution design capability, producing end-to-end architectures that underpin major Security Transformation Programmes. You will act as a trusted advisor across security domains, influencing strategy and embedding robust security principles into enterprise-wide initiatives. Key Responsibilities • Develop high-quality security solution architectures and supporting design documents for transformation programmes., • Work closely with Enterprise Security Architects to ensure alignment with strategy, standards, and architectural patterns., • Ensure solution designs meet defined business requirements, compliance policies, and customer expectations., • Partner with CIO, CDO, and CISO functions to ensure solutions comply with technology, architectural, and security standards., • Define and embed appropriate security controls within solution designs to mitigate threats and manage risk., • Influence and promote the adoption of security architecture principles across programmes and teams., • Participate in governance forums, ensuring architectural decisions and key attributes are captured and reported., • Collaborate with the Lead Security Architect and wider client security teams to align with strategic direction and operational needs., • Support the continuous improvement of the Security Architecture service through effective workflow, escalation handling, and governance adherence. Key Skills & Experience • Ability to conceptualise, develop, and author end-to-end IT security architectures across multiple views (application, technology, data, and security)., • Apply structured approaches to real-world security challenges, ensuring solutions meet business outcomes., • Proven experience applying methodologies (e.g. STRIDE, DREAD) to inform risk-based design decisions., • Ability to explain security concepts and risks clearly to both technical and non-technical stakeholders; strong influencing and consensus-building skills., • Experience leveraging frameworks and re-usable architecture building blocks to guide design and transition states., • Ability to interpret and apply policies, standards, and regulations within transformation contexts. Experience Required • Broad expertise in enterprise security architecture, with deep knowledge across at least two or more domains (e.g. network, endpoint, data, application, operations, workload security)., • Expert-level knowledge in at least one security architecture domain, with demonstrable leadership of technical elements in transformation projects., • Strong understanding of security capabilities such as firewalls, IDS/IPS, network segmentation, and access controls., • Hands-on experience with operating systems (Windows, Linux, UNIX) and their security requirements., • Proven experience with cloud security architecture; direct Azure expertise preferred, AWS and GCP experience beneficial., • Strong knowledge of security frameworks and standards (e.g. NIST 800-53, ISO 27001/27002, CSA CCM/CIAQ, MITRE)., • Developed understanding of the cyber threat landscape and ability to apply threat modelling approaches., • Experience working with Enterprise Risk Management frameworks, risk assessments, and standards compliance processes.

About ALTA MediSpa ALTA MediSpa is a doctor-led, award-winning clinic with locations in London and Los Angeles, specialising in premium, non-surgical aesthetic treatments. We are committed to delivering the highest standard of personalised care, combining medical expertise with a luxury experience. Every treatment is performed with precision and discretion, ensuring that our clients feel safe, confident, and valued. We are now seeking a Patient Coordinator to join our London team. This role requires both impeccable customer service skills and strong organisational ability, as you will be responsible for ensuring a seamless client journey from first enquiry to aftercare, while also supporting our medical team in maintaining the highest professional and regulatory standards. ⸻ The Role As a Patient Coordinator, you will be the first point of contact for clients, setting the tone for their entire ALTA experience. You will guide them through every stage of their treatment journey, from consultation through to follow-up, ensuring they receive consistent 5-star care throughout. Your responsibilities will include: • Acting as the main liaison between patients and the clinic, providing advice, information, and reassurance on treatments., • Managing consultations, appointments, and treatment schedules to ensure a smooth clinic flow., • Assisting our doctors and practitioners during consultations, including taking notes, preparing client files, and coordinating treatment plans., • Maintaining CQC-compliant patient records to the highest standard, ensuring accuracy, confidentiality, and timely updates., • Overseeing patient payments, records, and administrative tasks with precision., • Following up with clients after consultations or treatments, ensuring they feel cared for and supported., • Building strong, professional relationships with patients while reflecting ALTA’s ethos of trust, luxury, and discretion., • Identifying opportunities to recommend additional or complementary treatments where appropriate. ⸻ What We’re Looking For • Sales-focused, with a proven ability to convert enquiries into consultations and treatments., • Excellent communication and customer service skills, with experience in luxury hospitality, aesthetics, or private healthcare., • Highly organised and able to manage multiple priorities in a fast-paced clinic environment., • Confident working under pressure and maintaining professionalism at all times., • Strong knowledge of Botox, dermal fillers, and advanced aesthetic treatments is an advantage., • Previous experience working in a CQC-regulated clinic is desirable. ⸻ Essential Skills & Attributes • Warm, welcoming, and professional manner in both face-to-face and phone interactions., • Exceptional organisational skills with strong attention to detail., • Proficiency in clinic software and IT systems., • Ability to build trust and rapport quickly with clients of varied backgrounds., • Enthusiastic, motivated, and passionate about the aesthetics industry., • Flexible approach to working hours and willingness to support the wider clinic team. ⸻ Benefits • Competitive salary with commission opportunities., • Employee treatment benefits and family & friends discounts., • Private clinic events and advanced training opportunities., • Luxury working environment in central London. ⸻ If you are passionate about aesthetics, luxury service, and medical excellence, and have the skills to ensure both outstanding patient care and CQC-compliant clinic operations, we would love to hear from you.

Interim Finance Operations Lead Up to 6 months Up to £700/Day West London Partner Financial is collaborating with a dynamic, London-based international media business that is entering an exciting phase of accelerated growth. Backed by substantial investment and a clearly defined strategic roadmap, the company is focused on expanding its presence across key global markets. With content, distribution, and digital innovation at the heart of its strategy, the business is scaling rapidly to meet growing demand. Reporting directly to the Finance Director, the successful candidate will be instrumental in reviewing, documenting, and enhancing finance operations processes, including related business workflows, to drive efficiency across the team and wider business. Your work will directly support the Finance Operations team's objectives of ensuring accurate financial records, enabling timely and precise payments but also streamlining processes, improving scalability, and ensuring the function is fully equipped to support ongoing international expansion and commercial agility. Responsibilities • Leading the end-to-end automation and optimisation of transactional finance (AP & AR), ensuring scalable processes are in place to support rapid growth and future acquisitions., • Developing and embedding standardised processes and financial controls to ensure the smooth integration of acquired entities., • Designing and implementing streamlined AP and AR processes, including invoice workflows, vendor onboarding, billing, collections, and dispute resolution., • Establishing and embedding evolving payment processes to align with business changes, ensuring efficient and accurate execution., • Restructuring the existing Finance Operations team to align with business needs, creating clarity around roles, responsibilities, and performance expectations, • Establishing robust credit control policies, cash collection procedures, and customer risk assessment frameworks to support a growing, diversified revenue base., • Partnering cross-functionally to ensure finance operations can flexibly support new business models, product launches, and market expansion., • Supporting Finance with ad-hoc projects and business-as-usual responsibilities where this is required. Candidate • Qualified Accountant (ACA, ACCA, CIMA or equivalent), • Experienced in integrating acquired businesses into core finance operations, including aligning systems, processes, and reporting standards., • Experience in fast-scaling, acquisitive business environment., • Hands-on experience setting up or scaling transactional finance functions, including implementing new team structures, systems, and controls., • Continuous improvement and hands-on mindset, with the ability to critically assess existing processes and deliver sustainable, scalable solutions., • Comfortable operating in a high-growth, fast-changing environment, with the agility to manage competing priorities and tight timelines., • Proficient in financial systems and tools, with strong Excel skills; experience with Microsoft Dynamics or Sage Intact is highly valued. Interested candidates should send their CV to Vas Karadimas. We will be contacting candidates with the closest match to the client's selection criteria within 48 hours of application to arrange an initial meeting. If you have not heard from me within these timescales, thank you for your interest but please consider your application unsuccessful on this occasion. If you would like to have a confidential discussion about your current situation, then please feel free to give us a call to discuss.

ROLE DESCRIPTION: Services (Installations) Project Manager-Beauty The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth. The Opportunity We are looking for a detail-oriented and commercially aware Services Project Manager to drive the installation of retail display projects. This role will work closely with the commercial team The Role: Services Project Manager The Services Manager is responsible for leading and coordinating installation operations across the Beauty vertical and manages a robust network of existing and new installation partners. The role ensures the successful execution of project installations, while also owning the strategy and delivery of spare parts and maintenance programs across the region. Job Title: Services Project Manager - Beauty Location: Fleet, Hampshire or London UK Key Responsibilities Project Oversight • Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards are met, • Implement best practices and continuous improvement initiatives across the installation function & process Partner Network Management • Maintain and expand a reliable network of installation partners across EMEA, • Evaluate partner performance and ensure compliance with company standards and project requirements, • Negotiate contracts and service level agreements with new and existing partners Spare Parts & Maintenance Programs • Develop and manage EMEA-wide spare parts logistics and inventory strategies, • Oversee preventive and reactive maintenance programs to ensure long-term project sustainability, • Collaborate with internal teams to optimize parts sourcing, distribution, and cost efficiency Cross-Functional Collaboration • Work closely with Sales, Operations, and Client Services to align installation plans with client expectations, • Provide technical and logistical support during pre-sales and project scoping phases, • Ensure accurate reporting and documentation of installation activities and KPIs Key Skills and Experience · Proven experience in managing installation projects across multiple countries in EMEA · Strong leadership skills with experience managing teams and external partners · Excellent organizational and communication abilities · Familiarity with spare parts logistics and maintenance program design · Fluent in English; Polish and other European languages are a plus · Willingness to travel across EMEA as required Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

The Opportunity Want to make a real impact in a fast-paced, high-growth company? To work in a dynamic environment where your insights drive strategy and performance? You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of our business reporting and analytics across key functional areas - ensuring Safetykleen continues to evolve and excel in meeting the future needs of our customers' and supports our vision of making our planet Safer and Kleener! As a key member of our Reporting & Analytics team, you will design and manage scalable analytical models, dashboards, and KPI reports that empower our leadership team with clear, actionable insights with a focus on core areas such as Revenue, Invoicing, Profitability, Inventory, and Materials Tracking. About You You’re someone who’s driven by impact and thrives in a fast-paced, ambitious environment where your work directly influences business strategy. With a background in business analytics and a solid track record of delivering insightful reports, you bring both technical expertise and strategic thinking to the table. You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You’re collaborative, inquisitive, and ready to take on high-profile projects that offer professional development, European travel, and the opportunity to make a tangible impact. About Us Safetykleen is a leading provider of Parts Cleaning, Waste Collection and Environmental Advisory services to businesses across Europe. We are inspired to make our planet Safer & Kleener and provide peace of mind to our customers. We employ over 2,000 people and serves over 50,000 businesses in 16 countries. We deliver over 1 million services per year through our unparalleled branch network. Our headquarters are based in London, and we are backed by Apax, a leading Private Equity firm. The Package • £60,000 - £70,000 salary per annum., • Company Bonus., • 30 days holiday plus Bank Holidays., • 5% Contributory Pension scheme., • Family Life assurance of 3 times life cover salary., • Private healthcare scheme from day 1., • Enhanced maternity and paternity pay., • Cycle to work scheme., • We provide support and access to a range of internal and external courses to help and progress your career with us., • Employee recognition program., • Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership – and Gymflex., • Taste Card Membership discount., • Discount and cashback at many retailers., • Employee Assistance Program with 24/7 confidential helpline support for employees. Into the Detail Business Reporting & Analytics Ownership: • Take full ownership of business reporting and analytics requirements across key functional areas., • Ensure KPIs and performance measures are defined at a granular level, aligned with ERP implementation and evolving business needs., • Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them., • Become a Subject Matter Expert in functional areas to deliver actionable insights and drive continuous improvement., • Build analytical data models that support a flexible and scalable reporting approach., • Lead and enable data resources across the wider Safetykleen organisation., • Act as a key member of the team championing the benefits of data and analytics., • Play a central role in driving a truly data-driven culture across the organisation. We look forward to hearing from you!

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

About Us Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness. About the Role We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience. As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills. This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential. Responsibilities • Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer., • Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service., • Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving., • Assist with training and onboarding new team members, fostering a supportive and collaborative environment., • Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines., • Support with store performance monitoring, KPI tracking, and implementing improvement strategies., • Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values., • Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly. We Are Looking For • Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare., • Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly., • Strong leadership and interpersonal skills, with the ability to inspire and support a team., • Excellent communication skills, both with customers and team members., • Highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs. Why Join Us • Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store., • Work alongside a passionate, supportive team who share your love for skincare., • Enjoy a collaborative and positive working environment where your contributions truly make an impact., • Competitive salary based on experience., • Employee discount and the opportunity to try new products before they launch., • Invitations to company events and team dinners. All candidates must be eligible to work in the United Kingdom. If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!

Role Purpose Using the relevant company and customer purchasing and inventory systems, as Materials Controller you will be responsible for ensuring that all materials are ordered and effectively managed within the required timescales, meeting internal and external customer requirements, specifications and schedules. Stakeholders • Internal: Colleagues, Line manager, Support functions, • External: Customers, Suppliers, Auditors, HMRC Key Responsibilities • Internal and external customer and supplier liaison, ensuring correspondence surrounding departmental tasks is communicated appropriately, • Process all duty free and duty paid deliveries into the warehouse, ensuring documentation is controlled and maintained in line with departmental processes, • Process orders and returns for both internal and external customers, ensuring documentation is controlled and filed appropriately, • Manage all documentation and processes in line with HM Revenue & Customs, CAA and company requirements, • Manage and maintain all customer portals, including stock submissions and confirmations upon receipt, • Keep the operation informed on product issues and set up par levels, • Keep HMRC updated on inventory status and ullage notifications, • Investigate delivery failures and implement corrective actions, • Carry out stock takes as necessary and use information to manage ordering levels and prevent shortages, • Liaise with operations regarding menu and product changes promptly, • Ensure any quality issues are resolved with minimal customer impact, • Ensure period-end stock takes are completed and entered onto SAP, • Ensure all goods are received in line with due diligence and compliance targets, • Audit deliveries to ensure compliance standards are met as defined by the Vendor Rating System, • Maintain security processes to safeguard equipment, personnel and stock, • Undertake “housekeeping” activities as required, • Design, monitor and review plans to implement changes to customer requirements, • Receipt deliveries and ensure correct stock rotation to prevent product expiry, • Ensure packing operatives have the correct stock available This list is not exhaustive. Accountabilities may vary depending on locality or role complexity and may include other duties considered reasonable by the line manager. What you’ll have Essential • Experience of leading a team of employees within a fast-moving and changing work environment such as FMCG, manufacturing or logistics, • Ability to deliver within set targets with an understanding of cost and control management, • Ability to solve problems, generate innovative solutions and make justified decisions that influence key stakeholders, • Strong planning, organisation and delegation skills, with attention to detail and a logical approach, • Ability to multi-task in a pressured environment and work to tight deadlines, • Effective communication skills – able to communicate at all levels with good verbal and written English, • Team player and role model who leads by example, • Driven to operate to the highest standards, especially during periods of change Desirable • Driving licence, • Knowledge of Excel and Word What you’ll show • Evidence of behaviours aligned to company values

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. About the Job We are seeking an experienced Product Owner (PO) to join our Digital Business Services-Banking division, working with leading banking and financial services clients in the UK and Ireland. This role focuses on Financial Crime transformation programmes, ensuring delivery squads support regulatory obligations, risk-based controls, and client digital modernization goals Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects, and delivery leads to translate requirements into actionable features and user stories, ensuring alignment with client governance frameworks, data quality expectations, and global regulatory standards. Key Responsibilities Strategy • Own the product journey and roadmap for Financial Crime (KYC & AML) across the lifecycle., • Align backlog priorities with client compliance strategy and regulatory frameworks (FATF, Wolfsberg, EU AMLD6, UK MLR, POCA, SAMLA)., • Work with compliance and risk stakeholders to define and deliver backlog items across key Financial Crime domains, which may include KYC and Onboarding, CDD/EDD, Transaction Monitoring, Sanctions Screening, and Suspicious Activity Reporting., • Translate regulatory and business obligations into epics, features, and stories with clear acceptance criteria., • Ensure backlog prioritisation balances regulatory compliance, operational efficiency, and business ROI., • Own and refine the Financial Crime backlog; lead backlog grooming, sprint planning, and PI planning., • Collaborate with architects and engineers to ensure solutions meet both regulatory and operational requirements., • Support data quality, MI, and reporting initiatives to strengthen AML/KYC risk coverage and audit readiness., • Foster collaboration across compliance SMEs, technology teams, and delivery squads., • Promote Agile ways of working in Financial Crime transformation., • Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration., • Align product delivery with the client’s operational risk and governance standards., • Provide input and evidence during client-led governance, audit, or compliance reviews., • Support governance forums by ensuring backlog priorities, dependencies, and delivery outcomes are clearly communicated., • Demonstrate awareness of UK and EU regulatory frameworks (FCA, PRA, GDPR, PSD2/PSD3)., • Ensure backlog items and product features comply with relevant laws and internal client policies., • Business stakeholders across banking services., • Architects, technology leads, and delivery squads., • Contribute to proposals, RFPs, discovery workshops, and solution options for Financial Crime initiatives., • Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution., • Support change management, training, and release readiness for business and operations teams., • Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap., • Bachelor’s or Master’s degree in Business, Technology, or related field., • Agile/Product Owner certification preferred., • 8–12 years of experience in product ownership, business analysis, or delivery in banking or financial services., • Strong knowledge of Financial Crime processes, including KYC, CDD/EDD, Transaction Monitoring, Sanctions Screening, and Suspicious Activity Reporting., • Familiarity with Financial Crime platforms such as Pega CLM/KYC, Actimize, Fircosoft, Mantas, and Fenergo., • Skilled in Agile/SAFe delivery, backlog refinement, sprint and PI planning., • Strong business analysis skills, including requirements gathering, process mapping, stakeholder workshops, and documentation., • Demonstrated awareness of UK and EU regulatory frameworks, including FCA, PRA, GDPR, PSD2/PSD3, and international standards (FATF, Wolfsberg)., • Data and analytics skills: SQL or query tools, data lineage, data quality assessment, and using data insights to validate rules and measure effectiveness., • Technical fluency: APIs, integration patterns, system data flows, and architecture considerations in AML/KYC platforms., • Experience in migration and modernisation projects, including legacy platform upgrades and cloud adoption., • Understanding of performance metrics in Financial Crime systems (throughput, latency, false positive rates) with ability to drive backlog improvements., • Commercial awareness: ability to balance compliance obligations with cost considerations and business ROI., • Strong stakeholder management, negotiation, and influencing skills across compliance, risk, technology, and business stakeholders., • Effective communication and interpersonal skills for cross-functional collaboration and conflict resolution., • Proficiency in English, spoken and written, to a professional business standard., • Flexibility to work core UK business hours

Senior Analyst – Sustainability & Advanced Analytics Central London (Hybrid: 3 days in-office) Up to £80,000 Are you passionate about using data to drive meaningful change? Join this business at the forefront of sustainability as they harness advanced analytics to shape a greener community. I'm looking for a Senior Analyst to play a pivotal role in their data-driven journey, working across customer, marketing, commercial, geospatial, and operations datasets to uncover insights that matter. What you’ll do: • Lead advanced analytics projects, including modelling, forecasting, and deep-dive insights, • Translate complex data into actionable recommendations for business leaders, • Work across diverse datasets – from customer journeys to operational performance and geospatial intelligence, • Partner with cross-functional teams to embed data-driven sustainability strategies, • Drive innovation in how we use analytics to achieve commercial and environmental impact Experience required: • Strong experience in SQL and Python for data manipulation, analysis, and modelling, • Proven background in advanced analytics, forecasting, or predictive modelling, • Ability to connect data with business strategy, delivering clear and actionable insights, • Experience with commercial, marketing, or operational data (geospatial a bonus), • A collaborative mindset, comfortable influencing stakeholders at all levels Why join? • Competitive salary up to £80,000, • Hybrid working (3x a week in our Central London office), • Chance to apply your technical expertise to a mission with impact – advancing sustainability and shaping a more responsible future, • A dynamic, forward-thinking team where your work will be seen, valued, and acted upon

Job title: Commercial Change Executive Location: London, Job Type: Permanent/ full-time (37.5 hours per week) Responsibilities: • Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented., • Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity., • Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved., • Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance., • Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements., • Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding, updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships. • Drive strategic communications, including the development of presentations and materials for internal and external stakeholders., • Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function. Candidate Profile: We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment. Key Stakeholders: Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer (CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers Skills & Experience • Excellent organisational skills and ability to manage multiple projects simultaneously., • Strong communication skills, both written and verbal., • High level of attention to detail and commitment to accurate record keeping., • Proficiency in Excel and PowerPoint., • A proactive approach to problem-solving and stakeholder engagement., • Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives., • Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage. Why Apply? • Full exposure to the Commercial function, • Be part of a business that puts customers and outcomes at the centre of everything, • An informal, meritocratic and friendly working environment, • Modern office in Waterloo, with flexibility to regularly work from home What are the Benefits? • Bonus Scheme: Discretionary annual bonus, • 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including the original 25-day entitlement) • Life Cover: 4x basic salary, • Dental Scheme: reimbursement of pre-agreed limits (up to family level), • Cycle to Work Scheme, • Pension Scheme: salary sacrifice scheme, 5% company’s contribution, • Perk Box: 100’s of discounts on well-known brands and lots more, • Help @ Hand: Access to free GP & counselling support services, • Private Medical Insurance: Provided by Bupa, up to a family level, • Income Protection, • Generous Family Leave, • Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities, • Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience, • Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Role: Sales Operations Administrator Location: West London Hybrid: 3 days per week in office, 2 days remote Duration 12 Months We are looking for an analytical, tech-savvy, and detail-oriented Sales Operations Administrator to join our European Sales Operations team. You will be responsible for key tasks in Direct Imports and support the regional Sales Operations team in delivering centralized tasks for the markets of Europe, the Middle East, Africa, and often Asia and Pacific markets too. Sales Operations overseas fundamental processes such as Ranging, Pricing, Compliance Certificates, Direct Imports, Product Information, Asset Delivery, and Sales Forecasting. Key skills needed include proficiency in Excel and PowerPoint for reporting and data presentation, problem-solving, attention to detail, numerical accuracy, and a passion for helping people and teams succeed. Key Responsibilities: • Identify and resolve unprocessed orders, • Report on order book gaps, • Conduct key customer forecast and pricing checks, • Receive and process customer asset requests from the sales team and customers, • Deliver a variety of assets, including lifestyle images, pack shots, videos, eCopy, listing and quote sheets, and new line forms, • Maintain compliance with On Shelf Dates and handle IP-sensitive data securely, • Identify and address gaps in data or missing assets, • Sales Forecasting (guide) Produce sales forecast and order gap reports, • Contact Sales team to report explanations on biggest forecast changes, • Ensure key activations have a forecast from all key customers, • Complete requests for missing items/pricing to be set up, • Advanced proficiency in English (verbal and written), • Numerical accuracy, • Attention to detail, • Strong organisation, • Proficiency in Excel (e.g., VLOOKUP, SUMIF, AVERAGEIF) and confidence in handling data and reporting, • Adaptability to work in a fast-paced, evolving role with changing priorities

Job description: Working for NRG is game changing, if you are ambitious, driven with a strong work ethic, we want to hear from you. We are recruiting for a strong Gym Manager to join our growing team. Description: The Gym Manager position is a high-profile leadership position that is responsible for the gyms overall direction, coordination, operation, and success. The Gym Manager will ensure the Gym exceeds financial goals, while providing remarkable leadership in areas of customer service, sales, in-gym business performance, and member retention. The Gym Manager will provide daily support to a team of staff and offer on-going leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding staff accountable to the NRG gym expectations. The Gym Manager will also act as the club ambassador to provide each member an unforgettable experience. Manage membership acquisition and retention, revenue and expenses on a daily basis. Manage financial budgets with planning, forecasting, and revenue generation from various club needs Review monthly reports for club revenue reconciliation, non-revenue. Calculate rotas to payroll monthly. Member & Team Member Relations Act as "The ambassador of your Gym" by greeting members, cultivating relationships, and encouraging connectivity by promoting an engaging and welcoming environment. Manage a team of Personal trainers and staff Provide exceptional customer service by assisting members with their suggestions and concerns. Perform a daily walkthrough to ensure that all areas of the club are clean, tidy and safe. Demonstrate a positive attitude and ensure staff and team members are providing the highest level of customer service, cleanliness, and performance at all times Authorise all employee status changes, new hires and terminations. Develop appropriate succession plans. Attend weekly calls and live meetings monthly. Qualifications & Experience: Proven & successful management experience within the Leisure Industry, with a focus on fitness operations Reps Level Three Personal trainer qualification. 3+ years’ experience in fitness, Leisure hospitality, or retail industries. Experience providing customer service and dealing with customer concerns Sales or fitness management experience highly preferred. Track record of success in a performance-driven work and sales culture Have broad oversight over all elements of the Gym events and promotions that drive revenue and contribution performance. Knowledge, Skills and Abilities • Experience interviewing and hiring department managers and front line team members, • Excellent supervisory, interpersonal communication, and time management skills, • Decision making, problem solving, strategic planning, and data analysis skills Proven conflict management skills, • Knowledge of standard office procedures and computer software Excellent customer service skills, • Ability to build relationships with members Excellent verbal and written communication skills, • Ability to effectively multi-task with tight deadlines both independently and within a team environment Ability to define problems, collect and analyse data, establish facts, draw valid conclusions and recommend solutions, • Ability to effectively build teams, • Ability to make decisions easily and quickly, • Excellent supervisory, presentation, and time management skills, • Knowledge and passion for the health and fitness industry Job Type: Full-time Additional pay: • Gym membership, • Health Hero cover

Department Manager | Amazing Multi-product retailer | Salary up to £27,000 + Bonus and Benefits We have a fantastic opportunity for a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products! We are looking for a Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store. We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive! As Department Manager, your responsibilities will include the following: • Assist the store manager in leading and developing a great store team, • Driving customer service standards in your store., • Driving sales in store and ensuring site profitability., • Ensure company and product brand standards are maintained as well as adhering to H&S guidelines., • Achieving store and company KPI's., • Keeping up with current trends, including competitor analysis. Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment. In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential! Please apply now for this exciting Department Manager role with your most up to date CV Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics BBBH34606

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

Hospitality Manager – Flagship Leisure Venue Brent, North London Up to £36,000 basic + performance-related bonuses An exciting opportunity has arisen for a talented and driven Hospitality Manager to join a brand-new, flagship site opening later this year in Brent. This is more than just a management role — it's a career-defining position for someone who thrives in a dynamic, high-energy environment where no two days are the same. With over 30 successful venues already across the UK, this leading leisure operator is continuing its rapid growth, offering unrivalled progression opportunities for ambitious hospitality professionals. If you're ready to step into a key leadership role with clear potential to progress into General Management, this is the opportunity you’ve been waiting for. What You’ll Be Doing: • Driving performance across all commercial KPIs – including payroll control, revenue generation, and GP%, • Leading, coaching, and inspiring a high-performing team to deliver outstanding guest experiences, • Planning and executing engaging events that boost customer satisfaction and revenue, • Maintaining full compliance with all health, safety, and hygiene regulations – from kitchen to cellar, • Taking a hands-on approach as Duty Manager across the full operation, • Creating and maintaining an operational environment that’s seamless, efficient, and unforgettable for every visitor What We’re Looking For: • Proven experience managing busy bar, food, or catering operations – ideally within high-volume venues, • A commercial mindset with strong knowledge of budgets, payroll, and cost control, • A natural leader who thrives on building and developing a motivated, customer-focused team, • Comfortable taking a strategic view while being hands-on in daily operations, • A passion for hospitality, events, and creating memorable guest experiences, • Food Hygiene Level 3 and Personal Licence (BIIAB Level 2) qualifications are desirable What’s On Offer: • A competitive salary of up to £36,000 plus performance bonuses, • Full-time permanent role (42.5 hours per week), including evenings and weekends, • A genuine opportunity to progress into a General Manager role in the near future, • A fast-paced, fun, and inclusive working culture with real development opportunities Whether you're currently a Duty Manager, F&B Manager, Assistant Manager, or Operations Lead, this role is ideal for those looking to take the next big step in their hospitality career within a rapidly expanding leisure business. Ready to make your mark in one of the most exciting venues to open this year? Apply now and take your hospitality career to the next level.

Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Recognized by the Financial Times as one of the UK’s Leading Management Consultants 2024, Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences – helping them to positively transform into modern, innovative organizations that thrive in a sustainable way. In 2024, we received the UK’s Great Place to Work accreditation, and we are proud to have been recognized in the following Best Workplaces categories: Large Organizations, Wellbeing, Development and Best Workplace for Women. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • Thought leadership & proposition ownership – Being a key voice in our architecture community and externally, developing architecture related propositions, approaches to common client challenges, sharing knowledge, and creating thought leadership and marketing materials that support sales efforts., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proficiency in leading strategic Transformation Programmes and strong technical acumen enhancing advisory credibility., • Ability to manage complex programmes and projects, ensuring effective transformational leadership., • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London. At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Location: On-site at our bakeries, and our team office in Shoreditch Salary: £38,000 Reports To: CEO & Operations Job Type: Full-Time Summary of role As our Product Quality & Training Manager, you will be the single source of truth for how Humble Crumble products are made and served. You’ll own all training materials, ensure managers are equipped to train their teams, and deliver specialist workshops where needed. You’ll also safeguard food quality and allergen compliance across all sites, ensuring consistency as we grow. This is a brand-new position created to invest in our people and their careers - an exciting opportunity for the right person to mould the role and make a lasting impact. It’s a super important role with direct influence on how our people learn, grow, and deliver excellence across all our bakeries. Our mission is to be the best dessert company in the world by providing the highest-quality product, exceptional customer service, and creating a positive work environment for our teams. Who we are Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always striving to be the best in our industry. We pride ourselves on focusing on one thing so that we can perfect it. We also believe deeply in investing in our people and the skills they develop in their careers with us. That’s why we’ve created this new role - to give our teams the best training, support, and opportunities to grow with the business. Who you are You’re a technically skilled baker with a strong understanding of food quality management and training. You are an excellent communicator - in person and virtually - able to inspire confidence in managers and team members alike. You’re highly organised but also creative, finding fun and engaging ways to deliver training. You’re proactive, confident leading teams, and able to translate technical expertise into accessible, effective guidance. You’re also comfortable creating professional, visually engaging training resources using tools like Canva or Adobe Express. Most importantly, you’re motivated by the chance to develop people and shape their skills and careers, knowing the impact this role will have across the business. Essential skills • Minimum 2 years in a commercial bakery or kitchen setting, • Strong technical baking skills and attention to detail, • Proven experience in food quality management or a product technical team, • Strong understanding of food safety systems, allergens, and traceability, • Level 2 Food Hygiene qualification, • Experience creating, maintaining, and delivering training materials, • Comfortable leading training sessions and presenting on camera, • Excellent communication (verbal, written, and virtual), • Highly organised with strong time management skills, • Creative approach to training design and delivery, • Confident using tools such as Canva or Adobe Express to create training content Desirable skills • Familiarity with costing, stock systems, shelf life testing, food labelling, and supplier management, • Confident using Google Sheets, • Experience working in a multi-site food business, • Level 3 Food Hygiene qualification Key responsibilities Training • Own and update all training materials for Humble Crumble, ensuring clarity and consistency., • Create professional, engaging training resources using software such as Canva or Adobe Express., • Train bakery managers on how to train their teams, supporting them in rolling out effective training on-site., • Deliver monthly in-person training sessions at each bakery, focused on the monthly special (created by the CEO) and any bakery specific training that is needed., • Run ad-hoc workshops — e.g. piping masterclasses, customer service training, or product presentation., • Ensure bakery managers are consistently using training materials and following best practices., • Support video-based training (YouTube/online guides) by presenting, demonstrating, or overseeing content creation. Quality Management • Be the single source of truth for how Humble Crumble products should be prepared and presented., • Conduct regular visits to bakeries to monitor product quality, taste and team execution., • Lead quarterly quality control seminars and train quality champions at each site., • Monitor and address recurring customer complaints linked to product quality., • Manage and update allergen information for all menu items, ensuring accuracy and compliance., • Maintain supplier specification sheets and allergen matrices, communicating updates to managers., • Test and evaluate products from new and current suppliers to ensure top product quality., • Arrange shelf life testing and maintain supporting documentation for audits., • Oversee compliant food labelling and packaging information for all retail products. Weekly work schedule • Monday to Friday role, with weekend work during key launches, events, or site specific needs., • Based primarily at Old Spitalfields Market and our team office, with monthly visits to each bakery., • Flexibility required during new bakery openings — this may involve staying near the new site for several weeks to train the full team on-site. New locations may be anywhere in the UK and could also include Europe or the US., • Balanced schedule of in-person training, quality checks, and administrative work. Benefits • A consistent work schedule (Monday–Friday, occasional weekends), • Access to unlimited CBT and therapy through our wellbeing provider, • Private healthcare (opt-in) after probation, • Free crumble, • 28 days holiday per year, including bank holidays, • Ongoing training and professional development To Apply Please email your CV, cover letter and bakery portfolio to: 📩

Head of Existing Customer Analytics – Financial Services Hybrid working – 2/3 days in SW London offices preferred £Salary negotiable dep on experience Reference J13014 Brand new opportunity offering great scope to ’make the role your own’ … As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. You will lead the analytics strategy across the end-to-end service journey, from digital claims and repair booking to engineer visits and post-service feedback, across the UK and EU. You will lead customer value optimisation and risk management, informing fraud detection and prevention strategies and strategies to deepen customer relationships, reduce churn and maximise lifetime value using advance analytics and technology. Your work will directly shape the customer experience and operational strategy, helping them deliver faster, smarter, and more effective and cost-efficient service across all channels. This role is both strategic and hands-on, blending advanced analytics with commercial acumen to support key business decisions and long-term value growth. Can you offer: • Strong background in customer analytics, service operations, and lifetime value modelling., • Proven expertise in using advanced analytics (segmentation, predictive modelling, regression, clustering) to solve commercial problems., • Knowledge of Insurance or similar regulated Financial Services sectors is highly desirable., • Deep understanding of customer churn dynamics, complaint drivers, and fraud behaviours., • Strong SQL skills or similar is a plus., • Excellent data visualisation and storytelling skills (e.g., Power BI)., • Strong commercial acumen with a pragmatic, delivery-focused mindset. If you are keen to hear more and feel the following statement resonates, please apply without delay - Foster a collaborative, inquisitive and delivery-focused culture that blends technical rigour with commercial awareness.

Job Title: Quality Management Specialist Location: Northolt, West London Salary: £DOE – Competitive Key Skills: Quality Management, Engineering, Manufacturing, Production, QMS, Compliance, Planning, Continuous Improvement, Budgets, Final Approval We are seeking an experienced Quality Manager to take ownership of our Quality Management System (QMS) and drive continuous improvement across our operations. This is a critical leadership role where you will collaborate with cross-functional teams to enhance processes, improve product quality, and ensure we consistently exceed customer expectations. Key Responsibilities as the Quality Management Specialist: • Work closely with all site functions to identify and implement effective process improvements., • Lead, deploy, and maintain the Quality Management System (QMS), ensuring compliance and effectiveness across the site., • Develop and maintain quality planning systems, including control plans and related documentation., • Align site quality objectives with budgets, staffing, and ongoing continuous improvement initiatives., • Review corrective actions submitted by the team, providing final approval and ensuring long-term resolution., • Conduct analytical reviews of the QMS to reduce scrap, rework, and warranty claims., • Evaluate costs, risks, and capability of processes to meet or exceed customer requirements., • Act as a quality champion, fostering a culture of accountability, efficiency, and operational excellence. What you will bring as the Quality Management Specialist: • Proven experience in quality management, ideally within automotive, aerospace, or manufacturing, • Strong knowledge of QMS standards and quality planning tools - control plans, FMEA, root cause analysis, • Demonstrated ability to drive process improvement initiatives with measurable results., • Excellent analytical, problem-solving, and decision-making skills., • Strong leadership and communication skills, able to influence and collaborate across functions., • A results-driven mindset with the ability to balance quality, cost, and customer satisfaction. Perks and Benefits: • Competitive Salary: Attractive compensation package based on experience and expertise., • Comprehensive Benefits: Health, dental, and retirement plans to support your well-being., • Professional Growth: Opportunities for continuous learning and career advancement., • Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry., • Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting. If you are a results-focused quality leader with the drive to make a measurable impact, we want to hear from you. Apply today and play a key role in shaping the future of our operations. Current Security Clearance (SC) or the ability to gain is required to be considered for this opening

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team is built by highly technical professionals that work together with customers, partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact • Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption, • Product Expert - Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests, • Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products, • Drive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use cases, • Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience • Experience as a Security Incident Responder or SOC analyst/manager, • Experience with development and maintenance of scripts in Python, • JavaScript or PowerShell is a plus, • Experience with security design and architecture, content development, workload automation and use-cases, • Experienced with technologies such as EDR, SIEM, SOAR, NGFW and their ecosystems, • Familiarity with cloud technologies, providers (such as GCP, AWS, Azure), • Familiarity with attack surface management is a plus, • Experience in customer-facing roles (internal or external) is a must, • Self-learner able to drive business outcomes independently, • Excellent collaboration in fast-paced, matrix environment, • Ability to work under pressure, and prioritize tasks accordingly, • Fluent English is a requirement - Any other language is a plus, • Bachelor's degree or equivalent military experience required, • UK Public sector exposure, preferred Additional Information The Team Our customer success team is critical to our success and mission. As leading this team, you enable our Customer Success Architect to provide support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in building and implementing the team and processes, implementing new products, transitioning from old products to new -in fact, you'll lead the team that ensures our customers are getting value from the product they purchased. We identify technical requirements, provide guidance and assistance and drive our customers to success. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for an Application Consultant to join the SAP S/4HANA Cloud practice at NTT Data Business Solutions. The ideal candidate will have a strong background in SAP Materials Management and Procurement. Knowledge or certification in SAP S/4HANA Public Cloud is a significant advantage, with familiarity in versions such as 2208, 2302, or 2308 being highly beneficial. Familiarity with S/4HANA On-Premise or SAP ECC is also desirable. This role will focus solely on mid-market projects in the UK. Duties/Responsibilities: • Provide functional-level SAP consultancy on client projects., • Pursue certification in SAP S/4HANA Cloud., • Travel to client sites within the UK as required., • Offer input on pre-sales opportunities when needed., • Work remotely based on client requirements., • Potential for occasional international travel. Required Skills/Abilities: Technical: Proficiency within the following SAP Modules - • SAP Supplier Management, • Materials Management, • Sourcing & Contract Management, • Operational Procurement, • Supplier Invoice Management, • Procurement Analytics, • Central Invoice Management Non-Technical: • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • A university degree or equivalent technical/IT education., • Significant experience in SAP ECC., • Considerable experience with S/4HANA On-Premise., • Ideally, several months of experience with S/4HANA Cloud versions such as 2208, 2302, or 2308. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

• Retail Grocery Distribution - Food & Drinks, • Fast paced, highly pressurised food & drinks distribution centre based in Dagenham., • Looking for an experienced General Manager to drive perforamance and productivity with a strong focus on building a culture of continuous improvement. EA First have exclusively partnered with a leading Grocery Retailer in their search for a General Manager within flagship operation in Dagenham. Fantastic opportunity to join a business that is looking for a proven site leader to take ownership of the logistics operations. • Reporting to the Senior Logistics Director, you'll use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives., • Providing leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day-to-day basis., • Proactive in driving a continuous improvement culture; seeking out and driving improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets., • Developing productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer term plans., • Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations, • Promote a culture of continuous improvement in order to improve both colleague and customer satisfaction, • Responsible for achieving the overall resource plan that meets both the current and future business needs of the company., • Work with site leadership teams to develop schemes for improvements within each department - maintaining optimum use of resource at all times., • Proactive in seeking out initiatives that ensure the contract supports the customer's business plan and supply chain strategy as well as the contract logistics strategy., • A Logistics Distribution and Supply Chain background., • A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level., • Previous contract logistics experience within Food, Drinks, Wholesale or FMCG is essential., • Experience on managing budgets up to £10m pa., • You will be confident and able to build rapport, develop relationships with customers both internal and external., • You will be able to recognise opportunities and synergies to enhance the relationship with the customer and be able to maintain and develop business growth opportunities., • You must have the energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non-negotiable., • Have managed in excess of 150+ employees indirectly., • You should be able to demonstrate skills in the delivery of continuous improvement initiatives using lean processes., • IOSH and NEBOSH qualifications., • Experience of Six Sigma / Prince2 methodologies would be advantageous., • Live within a commutable distance to Dagenham. £80,000 - £90,000 + benefits. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service. Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering. This is a newly created role in a fast growing business. An amazing opportunity! The following skills / experience is essential: • Proven background in Banking Operations, • Strong Loan administration experience, • Retail Banking experience, • Any experience with Mortgages / Secured Loans is highly desirable., • Excellent communication skills Salary: Up to £60,000 + bonus + package Location: London (good work from home options available) If you are interested in this Customer, Loan, Deposit & Operations Lead position and meet the above requirements please apply immediately.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are seeking an experienced HR Business Partner (HRBP) to support both our Europe Regional Office in London and our Northern Europe operations (initially Denmark, followed by Norway and Sweden). This role combines hands-on HR support for the Regional Office with responsibility for establishing and managing HR structures in Northern Europe. The HRBP will act as a trusted partner for managers and employees, providing professional HR advice while aligning local execution with regional and global standards. The role is London-based with regular travel to Denmark and other Nordic countries to manage HR activities locally. Responsibilities 1. HR Operations & Compliance (Northern Europe): • Establish and oversee HR operations in Denmark, including payroll, benefits, compliance, and local HR policies, • Act as the main contact with local authorities, payroll providers, and external advisors, • Extend HR support to Norway and Sweden as entities are established 2. Business Partnering: • Act as HRBP for managers and employees in the Regional Office and in Northern Europe, • Provide guidance on employee relations, performance management, workforce planning, and development, • Support leaders with talent planning, succession, and organisational growth 3. Recruitment & Onboarding: • Manage end-to-end recruitment for Denmark and future Nordic markets using local job boards, direct sourcing, referrals, and talent pools, • Plan and run recruitment days and assessment centres for new store openings and seasonal ramp-ups, • Oversee recruitment and onboarding in the Nordic region, collaborating with the Europe Talent Acquisition team on Regional Office hiring, • Deliver onboarding programmes that reflect POP MART culture and values 4. Employee Relations & Culture: • Handle sensitive employee matters with professionalism and in compliance with local legislation, • Build trust with managers and employees as a reliable HR partner, • Support engagement initiatives and cultural development across both local and regional teams 5. Regional Projects & Cross-Border Collaboration: • Contribute to Europe-wide HR programmes such as performance management, compensation review, training, and HRIS roll-out., • Ensure local HR practices are aligned with regional standards while adapted to national legislation., • Act as a bridge between Northern Europe, the Europe HR team, and HQ Beijing. Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • Minimum of 5 years’ HR experience, including as a generalist or HRBP, • Strong knowledge of Danish labour law; exposure to Norway or Sweden is an advantage, • Proven track record in employee relations, recruitment, and HR operations, • Experience working in international and multi-country environments, • Strong communication and influencing skills, with the ability to partner effectively at all levels, • Pragmatic, adaptable, and comfortable working in a fast-paced, entrepreneurial environment, • Fluent in English, with proficiency in Danish or Swedish, • Willingness to travel regularly within Northern Europe to manage HR activities locally Desirable but Not Essential • Experience in the retail or consumer goods sector, ideally in international expansion or multi-country operations, • Exposure to scaling HR frameworks in growth-stage organisations, • Interest in the toy, entertainment, or broader pop culture industries, • Previous experience implementing HRIS or regional HR transformation projects If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: 💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve. ✨ Be brilliant: We show up with curiosity and energy, always striving for better. 🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do. 💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role We are looking for a visionary and dynamic Head of People to lead and execute our people and culture strategy, reporting directly to the COO. This role is integral to shaping our organisational culture, driving employee engagement, and ensuring our talent strategy aligns with our mission and growth goals. The ideal candidate will be both a strategic thinker and a hands-on leader who thrives in a fast-paced, innovative environment. An individual who is proactive in driving initiatives forward, and demonstrates resilience and adaptability in navigating uncertainty. Key Responsibilities People Strategy & Leadership • Develop and implement a holistic people strategy that supports the company’s mission, cultural values, and regulatory requirements., • Act as a trusted advisor to the COO and broader leadership team on all people related matters; providing insights on organisational design, talent management, and culture., • Design and implement leadership development initiatives and programmes., • Lead, mentor, and inspire the People team to deliver exceptional service across all functions. Talent Management • Oversee end-to-end talent acquisition, ensuring the recruitment of top talent aligned with company needs., • Design and implement programs for employee onboarding, development, and retention., • Drive succession planning and leadership development initiatives to build a strong talent pipeline. Culture & Engagement • Foster a positive culture of high performance, compliance, inclusion and employee engagement, reflecting the company’s values., • Champion diversity, equity, and inclusion initiatives across the organisation., • Develop strategies to measure and enhance employee engagement and satisfaction. HR Operations • Oversee the development and execution of HR policies, procedures, and compliance programmes., • Oversee and manage reward, compensation and benefits structures, ensuring equity, competitiveness and regulatory compliance., • Leverage HR/people analytics to provide insights on workforce trends, productivity and engagement, to inform decision making Required Skills & Experience • Experience: 5+ years of HR leadership experience, including strategic planning, talent management, and employee engagement, preferably in a fast-paced or growth-oriented environment., • Education & Certification: Bachelor’s degree in Human Resources, Business Administration, or related field; CIPD Level 5 or higher preferred., • Skills: Strong leadership and interpersonal skills, with the ability to influence and inspire teams., • Expertise in HR best practices, strategic planning, organisational design, workforce development and diversity and inclusion initiatives., • Ensures HR practices comply with employment law, governance standards and industry regulationsAligns people strategy with business goals, regulatory requirements and future workforce needs., • Builds credibility and trust with leadership and employees; acts as a trusted advisor., • Builds trust, empathy, and psychological safety while balancing business demandsSkilled in using HR systems and analytics to drive informed decision-making., • Mindset: Growth-oriented and adaptable, with a proactive, can-do attitude and a strong commitment to fostering a culture of innovation and collaboration. The ideal candidate inspires and empowers others, bringing people along the journey to drive meaningful change. Why Join? At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝. We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing. Here’s what you can look forward to: 🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work. 🌍 Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world. 📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals. 🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote. 🩺 Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy. 💼 Enhanced Pension Scheme – Helping you plan and save for a secure future. 👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments. 🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success. If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you. Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Consultancy Group are working with a global Retail brand with a rich heritage and a forward-looking mindset. As our Accounts Receivable Accountant, you will play an important role in ensuring the smooth running of daily cash and credit control processes, while developing your expertise in an international, fast-moving business environment. Responsibilities • Record and reconcile daily cash receipts, ensuring all cash transactions are accurately posted and aligned with related sales or return entries., • Monitor and manage store cash balances, coordinate cash collections, maintain floats, and investigate discrepancies., • Oversee gift card operations for both retail and e-commerce, including reconciliations for gift cards, store credits, and customer reward programs., • Take responsibility for designated balance sheet accounts, ensuring timely and accurate reconciliations., • Process and reconcile monthly department store settlements covering loyalty programs and e-commerce activities., • Provide financial support for store openings and closures, ensuring smooth transitions., • Contribute to credit control tasks by preparing customer invoices, uploading data to client portals, and allocating incoming payments. What we are looking for Knowledge: • Strong grasp of accounting fundamentals, including double-entry bookkeeping and reconciliations., • Proficiency in Microsoft Office, with advanced Excel skills (e.g., pivot tables, XLOOKUPs, reconciliations)., • Knowledge of SAP or similar ERP systems considered advantageous. Benefits • Salary of £30,000–33,000, • Clothing allowance (taxable benefit), • 50% discount including sale items (25% in outlets), • 25 days annual leave plus Bank Holidays, • Extra day off for your birthday, • 2 paid volunteering days per year, • Enhanced pension contributions, • Enhanced maternity and paternity pay

Sales Operations Analyst (Contract) • Contract: £375/day (Inside IR35), • Hybrid: 3 days in London office / 2 days remote, • 12 Months Contract min We’re looking for a Sales Operations Analyst to join a leading global SaaS company at the forefront of helping businesses thrive. With well-known products used by millions worldwide, this is a fantastic opportunity to make an impact in a dynamic and fast-paced sales environment. 💼 The Role As part of the EMEA Sales Operations team, you’ll partner with sales leadership to make our sellers as efficient and effective as possible while ensuring the best experience with sales tools and processes. You’ll play a key role in: • Streamlining sales processes and optimising sales operations, • Driving incentive compensation, pipeline management, deal desk support, and productivity management, • Delivering insights through data analysis and operational experience to guide sales strategy, • Partnering with technology and analytics teams to implement tools, reporting, and automation, • Supporting both in-house and outsourced sales teams across multiple brands, • Exploring innovative ways to deliver value, leveraging AI and automation This role requires a self-starter who can handle the day-to-day with precision while also identifying transformational opportunities for sales productivity. 🔑 What You’ll Bring Must-Have Skills • 5+ years in Sales Ops / Rev Ops roles, • Proficient in SQL and Python (Pandas, PySpark), • Strong experience with cloud data platforms (Databricks, Snowflake, GCP), • Background in building ETL/ELT solutions and data modelling, • Advanced Excel / Power BI / VBA skills, • 2+ years’ experience with Salesforce (essential) Preferred Skills • Experience launching CRM/tools into sales organisations, • Exposure to BI tools (Tableau, Qlik, Power BI), • Familiarity with tools such as Gong, Outreach, Seismic, • Knowledge of GitHub workflows 🌍 Why Join? This is a chance to join a high-impact team within a global tech leader supporting millions of businesses. You’ll work on meaningful projects that shape the future of sales productivity while collaborating cross-functionally with finance, marketing, and customer success. 📌 Details • Contract: £375/day (Inside IR35), • Hybrid: 3 days in London office / 2 days remote

Job Title: Business Operations Manager Salary: £50,000 + £10,000 bonus Reports to: Managing Director Location: W4 5PY, West London (hybrid up to 2 days per week after probation) Contract Type: Full-time, Permanent About Us We are a leading publisher of video-based training resources and eLearning for the social care sector. With a growing team in West London, we are expanding rapidly, launching new products and having recently introduced a new eLearning portal. This is an exciting opportunity for an experienced Business Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service, and product teams. Key Responsibilities 1. Systems & Infrastructure • Manage the company LMS (support team, sales enablement, marketing enablement, data maintenance)., • Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts., • Manage IT setup and support (with external IT provider)., • Ensure GDPR, data protection, and compliance across systems. 2. Data & Reporting • Own and maintain company data lists., • Partner with sales and marketing to ensure data accuracy and accessibility., • Use SQL, Retool, Zapier, APIs, webhooks and JavaScript for reporting, automation, and building MVP solutions., • Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership • Manage the Customer Service team to deliver excellent client support., • Manage Sales Operations, set targets, and report on performance., • Supervise freelance consultants, developers, and designers., • Step in for the MD to manage office operations when required. 4. Finance & Compliance • Support the company budgeting process, ensure accountability., • Maintain oversight of insurance cover, postal services, telephone, and other operational logistics., • Ensure Health & Safety, GDPR, and other legal compliance requirements are met., • Maintain manuals and develop clear operational and procedural documentation. 5. Product • Manage development of LMS platform improvements, • Support bug fixing and issue escalation with technical expertise, • Act as a point of escalation for key clients, • Develop off product solutions for clients and internal use, • Develop product roadmap and ensure delivery in line with business goals Experience Required (Essential) • Managing a range of 3rd-party hosted websites and services., • IT management (with external IT support)., • Leading and managing teams., • Delivering services in a customer-focused organisation., • Budgeting and financial accountability., • Managing multiple concurrent projects., • SQL for reporting and automation. Experience Preferred (Nice-to-Have) • Managing a hosted software system (e.g., LMS)., • Experience managing software development projects and familiarity with development cycles., • Understanding of APIs/webhooks and ability to use them for automation and reporting., • CRM management (ideally HubSpot: workflows, data pipelines, ticketing)., • Experience supporting SaaS products in a dynamic environment while maintaining customer retention., • Aircall + HubSpot ticketing., • Reporting and KPI/OKR setting across multiple business units., • Experience using Retool and/or Zapier to build automation and reporting systems. Skills & Attributes • Strong communicator, comfortable engaging with stakeholders at all levels., • Fluent spoken and written English., • Proactive, takes initiative, and supports team collaboration., • Able to juggle competing priorities in a fast-paced environment., • Efficient, organised, and detail-oriented record-keeper., • Excellent problem-solving skills and ability to think strategically and operationally., • Skilled in Microsoft Word, Excel, Outlook, SharePoint, CRM systems, and cloud accounting tools. Requirements • Bachelor’s degree or equivalent (preferred)., • Right to live and work in the UK; UK residency required., • Ability to commute to West London (role is office-based with hybrid potential). Schedule • Monday to Friday, • 9:00am – 5:30pm Benefits • Comprehensive induction and commitment to ongoing learning and development, • Contributory pension scheme, • Relaxed work environment, • Regular staff social activities, • Sick pay, • Potential for 1-2 days hybrid working per week after completing probationary period. Work Location: W4 5PY (potential for hybrid working up to 2 days a week after probationary period) Please do not apply if unable to commute to West London.

Job Title: Operations Executive Job Type: Full-time, permanent 37.5 hours per week Location: Wapping - hybrid (three days in office, two remote) Reporting to: Head of Operations About First News: First News, established in 2006, is the original and leading source of news for children. Available via home and school subscriptions in print and digital, we reach millions of children every week with our award-winning newspaper, app and suite of news-based ed-tech learning solutions. In today’s world, where misinformation is prevalent, our mission is more important than ever. We equip young people with the knowledge and confidence to engage with current affairs and have their voices heard, while also supporting educators with the tools and resources they need to build media and information literacy, critical thinking and debate in the classroom. We are looking for a proactive and highly organised Operations Executive to join our small, friendly team on a hybrid basis in Wapping. In this role, you’ll be at the heart of our operations and customer service, ensuring that our award-winning print and digital products are produced, distributed, and supported efficiently. The ideal candidate is detail-oriented, a strong communicator, and ready to step in wherever needed to keep things running smoothly. Responsibilities Operations: • Manage the weekly print order and distribution, including liaising with external partners and ensuring accuracy of mailing instructions., • Provide first-contact support for production and distribution queries., • Maintain IT equipment records and coordinate new hardware acquisitions., • Oversee advertising insert deliveries and ad-hoc print or stock requests., • Track print runs, back issues, and e-commerce orders to ensure timely fulfilment., • Some responsibilities are shared with the Head of Operations; in their absence, you will be expected to cover all duties. Customer Service: • Work with external Subscription Bureaus to manage queries from both family and school customers., • Investigate and resolve complaints, delivery issues, and digital subscription queries., • Monitor customer service processes, update templates, and provide guidance where needed., • Liaise with internal teams, including Marketing, Finance, and Development, to resolve issues and improve processes., • Attend regular quality control and bureau meetings, highlighting recurring issues and patterns. About you: • You have at least 1 year of relevant experience in customer service or publishing., • You are highly organised, process-driven, and detail-oriented., • You can work effectively under pressure, managing conflicting deadlines and priorities., • You have exceptional communication skills, able to provide clear, professional, and accurate responses to both customers and colleagues., • You are collaborative and flexible, naturally willing to support the team and step in wherever needed., • You are happy to work at our offices based in Wapping 3 days a week (2 from home.) What we offer: • Auto enrolment into our workplace pension., • 25 days holiday + bank holidays (plus option to buy up to an additional 5 days)., • Long service holiday increase – after 3 years’ service holiday increases by 1 day a year (up to 28 days)., • Work abroad – up to 5 days per year from anywhere worldwide., • Emergency leave – up to 5 days unpaid emergency leave per year., • Paid carers allowance – up to 5 days paid leave to care for a loved one or relative., • Season Ticket Loan., • Cycle to work scheme., • Flexible working To apply please send your CV and covering letter describing your suitability to the role to Please note that applications sent without a covering letter will not be accepted.

Air Export Operator I’m currently working with a well established freight forwarder in Dartford that’s looking for an Air Export Operator with AOG experience to join their growing team. This is a fantastic opportunity for someone who thrives in a fast-paced, time-critical operations role and wants to work with a company that truly values its staff. Location: Dartford, UK Salary: £28,000 - £35,000 The Role You’ll be responsible for handling time-critical air export shipments with a strong focus on AOGs and urgent logistics. This role requires quick decision-making, excellent communication, and the ability to manage high-pressure situations while ensuring shipments are delivered on time. Key Responsibilities • Manage full-cycle air export operations, specialising in AOG and urgent shipments, • Liaise directly with airlines, ground handling agents, and overseas partners to secure uplift, • Prepare and issue Air Waybills and all export documentation, • Complete UK customs export entries via CDS, • Track, trace, and proactively update customers on urgent movements, • Troubleshoot delays and provide rapid solutions to keep freight moving, • Ensure compliance with aviation security, export, and industry regulations, • Handle job invoicing, costings, and maintain accurate records What My Client Is Looking For • Experience in air freight exports, • Proven background in AOG/time-critical logistics, • Knowledge of UK export customs systems & processes (CDS), • Ability to stay calm under pressure and solve problems quickly, • Strong communicator with excellent customer service skills, • Highly organised with exceptional attention to detail, • UK-based freight forwarding background (essential) No sponsorship is available — applicants must have the right to work in the UK. If this sounds like the next step in your career, send me a message or apply directly — I’d be happy to talk you through the company, culture, and what makes this opportunity stand out.

Our Client We are working with a leading financial services market data business who are looking for their Lead Lawyer in the 10+PQE level range to join their legal team. This is a strategic, high-impact position offering autonomy and visibility across the business. You will be the dedicated legal advisor for the business, working closely with senior stakeholders and coordinating legal support across EMEA. Key Responsibilities: You will be the primary legal contact for the business, supported by a team of subject matter experts and one direct report based in New York. • Draft, review and negotiate Master Data Services, and other market data agreements across a range of locations ., • Draft, review, and negotiate a wide range of commercial contracts, including supplier agreements. vendor contracts, outsourcing agreements and customer terms and conditions., • Draft, review, and negotiate tech specific contracts incl. SaaS agreements, • Identify potential legal risks and provide strategic advice to mitigate these risks, ensuring the company’s operations align with legal requirements., • Advise on data protection and intellectual property matters., • Working in multidisciplinary teams across various departments, including product development, marketing, and human resources, ensuring that all business activities comply with applicable laws and regulations. Qualifications: • Qualified lawyer with 10+ years PQE, ideally with experience in market data, financial services, or technology., • Strong understanding of data licensing and regulatory frameworks., • Commercially minded with excellent stakeholder management skills., • Comfortable operating autonomously in a fast-paced, global environment., • Experience in leadership or management roles, even if informal., • Strategic thinker with the ability to influence and advise at senior levels. *Candidates with equivalent experience outside of the PQE will be considered for this role.

About JD.com JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Learn more: ___ Learn more: The Opportunity We are seeking a proactive Product Manager – Post-Purchase Journey. This role will focus on building scalable systems and customer-centric processes across returns, refurbishment, resale, and disposal. Based in the UK, you will work with cross-functional teams to deliver product solutions that improve customer satisfaction, operational efficiency, and the competitiveness of the Joybuy platform. Key Responsibilities • Define and own the product vision and roadmap for after-sales and reverse logistics in Europe., • Translate business and operational requirements into product features, workflows, and system enhancements., • Partner with supply chain, operations, marketing, and customer service teams to deliver seamless product adoption., • Monitor customer behaviour, partner feedback, and performance metrics to drive product iteration and continuous improvement., • Contribute to long-term product capability planning to support scalable cross-border e-commerce growth. Requirements • Bachelor’s degree or above, fluent in English;, • Previous experience in e-commerce operations or spare parts/after-sales management preferred., • Strong customer focus with the ability to design policies, implement standards, and drive cross-team projects., • Commercially minded, results-driven, with strong communication skills and ability to perform under pressure. What We Offer • A key role in shaping JD.com’s spare parts and after-sales operations in Europe., • Competitive compensation package, including performance bonus and benefits., • Career development opportunities within a high-growth, international organisation., • Hybrid role in Europe with collaboration across European markets., • Dynamic and multicultural work environment that values innovation, execution, and performance. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We bring a commercial mindset to the public sector, and our Quantity Surveying team plays a vital role in ensuring that every pound spent delivers real value for our residents and leaseholders. We put local people at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. Working together and in partnership with everyone that has an impact on the lives of our residents, we strive to learn from each other, and continually adapt. We're a local authority with a private sector mentality, and our Quantity Surveyor team add rigour to the process of procuring contractors and consultants to work for the residents and leaseholders. Your Next Role You'll be responsible for the commercial and cost management of a large-scale (£374M) capital housing investment programme, ensuring value for money, compliance, and high-quality delivery. This includes overseeing procurement, financial monitoring, contractor management, and supporting project teams from inception to completion. • Cost & Commercial Management: Oversee all financial aspects of planned works, including accurate valuation, cost control, and reporting., • Procurement Support: Assist with tendering, contract administration, and supplier performance monitoring., • Team Leadership: Line manage and develop junior commercial staff., • Stakeholder Collaboration: Work closely with procurement, operations, planning, and project management teams., • Risk & Value Management: Identify risks, analyse costs/benefits, and drive service improvements., • Contract Management: Prepare, review, and advise on contracts, claims, and variations., • Compliance: Ensure adherence to health & safety, financial, and contractual regulations. What You'll Need • Degree in Quantity Surveying., • MRICS (or working towards it)., • At least 5 years in cost management of large, complex programmes (preferably in housing or similar sectors)., • Experience with contract administration and EU procurement (desirable)., • Strong commercial awareness and attention to detail., • Excellent written and verbal communication., • Strong organisational and multitasking abilities., • Experience with financial systems (e.g., SAP) and IT., • Ability to lead, motivate, and develop a team., • Good judgement, decision-making, and a positive, proactive attitude., • Demonstrate productivity, ambition, collaboration, and enterprise., • Commitment to equal opportunities, customer care, and high-quality service delivery., • Leadership qualities: lead by example, motivate others, and drive continuous improvement. What you'll get in return: • Annual Leave: Generous leave entitlement, increasing with length of service., • Sick Pay: Enhanced sick pay provisions based on years of service., • Family Leave: Maternity, paternity, adoption, and shared parental leave with enhanced pay options., • Competitive Pay Scales, salaries are reviewed annually and progression through grades is based on performance and service., • Pension Scheme: Membership in the Local Government Pension Scheme (LGPS) which includes employer contributions and death-in-service benefits., • Interest-Free Travel Loans: For season tickets and commuting costs., • Purchase of Additional Leave: Option to buy extra annual leave., • Retail Discounts: Access to employee discount schemes., • Flexible Working: Support for hybrid and flexible work arrangements., • Training Opportunities: Access to professional development and career progression., • Performance Appraisals: Annual reviews to support growth and reward performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. To strengthen our IT department, we are currently looking for a Cybersecurity & Compliance Manager. This is a key role focused on ensuring the security and regulatory compliance of our systems and processes. The position offers flexibility and can be fulfilled either remotely (within the Greater London area) or in a hybrid setup from our office in Dudley. Position purpose The Cybersecurity & Compliance Manager will lead Tosca’s efforts to ensure adherence to NIST CFS 2.0, ISO 27001, and other standards. This role focuses on developing security protocols, maintaining documentation, conducting risk assessments, and ensuring regulatory compliance. Responsibilities include managing security infrastructure, incident response, and promoting cybersecurity awareness. The position requires collaboration with Global IT, cross-functional teams, and third-party partners. Key qualifications include experience in cybersecurity and compliance, strong knowledge of NIST and ISO standards, risk management expertise, and effective communication skills. This is a full-time role, with travel up to 30% of the time. Responsibilities • Implement security protocols and manage information security programs, • Report performance, exceptions, and outages to all audiences transparently., • Align disaster recovery with business continuity plans., • Ensure compliance with ISO27001, NIST CFS 2.0, and maintain ISMS., • Identify risks, develop a comprehensive security plan., • Test cyber-attacks regularly to address vulnerabilities., • Monitor security trends, adapt strategies., • Oversee incident monitoring, detection, response via SOC and MSSPs., • Manage security tools like SIEM and endpoint protection., • Lead incident response and post-incident analysis., • Enforce policies for data privacy (GDPR & NIST)., • Conduct regular security audits., • Manage vendor relationships and negotiate contracts., • Report service performance to stakeholders., • Coordinate with other Tosca functions for effective implementation., • Other relevant responsibilities as required. Requirements, Experience & Education • Bachelor's degree in Computer Science, Information Technology, Information Security, or a related field; a Master's degree is preferred., • At least 5 years of experience in information security, specifically within security operations, with proven experience in a leadership or management role., • Relevant certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or CISA (Certified Information Systems Auditor) are highly desirable., • Strong knowledge of security frameworks (e.g., ISO 27001, COBIT), security technologies, tools, and best practices across EU, UK, and USA, • Proficiency in risk management processes, vulnerability assessments, and incident response strategies., • Current technical and hands-on experience with security tools and technologies, including Rapid7, Rubrik, Sentinel, and endpoint protection solutions like Microsoft Defender., • Excellent analytical, problem-solving, and decision-making skills, with the ability to conduct post-incident analysis and implement corrective actions., • Strong communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders., • Ability to stay current with security trends, emerging threats, and best practices in the cybersecurity landscape., • Experience of manufacturing and/or supply chain industry is preferred., • Able to operate in a multinational corporation with several locations. Competencies • You have expertise within Customer/Relationship Management., • You have excellent communication skills. You excel in conveying ideas clearly and effectively., • You possess specialized knowledge and skills in your field., • You have a collaborative spirit. You thrive in teamwork and enjoy working with others., • You can analyze situations and make informed decisions, • You think ahead and plan for long-term success. Our Offer You will have a permanent contract with a competitive remuneration package in line with your knowledge and experience. We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Freshminds has partnered with a leading entertainment brand looking to hire a Commercial Analyst / Group Business Partner to drive key strategic initiatives within its Operations and Retail functions and support its Executive team. Working closely with senior management and reporting to the Director of Commercial Finance, you’ll provide data-driven insights to enhance operations, improve sales, and drive customer experience. What you’ll be doing: • Developing reports and analysis to support operational and retail performance., • Creating business cases for investments and strategic initiatives., • Identifying trends, risks, and opportunities using advanced analytics. Requirements: • Strong data and analytical skills (SQL, Advanced Excel, Power BI with Python/Amazon RDS desirable), • Experience in operations, retail, or multi-site businesses., • Proven consulting skill-set, • Ability to translate complex challenges into actionable insights. If you have a passion for data-driven decision-making and commercial strategy, we’d love to hear from you!

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: Salary: £45,000 - £55,000 This is more than just a job; it’s a mission. As a Senior Safety Engineer, you’ll have the chance to provide safety assurance on the design, development, and maintenance of cutting-edge infrastructure for naval vessel Platform Management Systems – including both surface ships and submarines. You will play a crucial role in both the development of the product and the provision of support to mission-critical naval operations. Reporting to the Product Safety Manager and as a valued member in the Safety Engineering team. Safety engineering activities including Hazard and Operability Studies (HAZOPs), Functional Failure Analysis (FFA), Fault Tree Analysis (FTA), Failure Mode, Effects and Criticality Analysis (FMECA) and Layer of Protection Analysis (LOPA). Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Report to the Product Safety Manager, under the guidance of Principal Safety Engineers., • Undertake safety activities required by the programme., • Generate safety requirements for the system to ensure that the customer’s safety targets, and derived safety targets can be met by the system design (e.g. random hardware failure probabilities; systematic safety integrity level (SIL) targets for hardware, software and firmware)., • Deliver safety products and activities on a complex project, supporting project milestones and safety objectives., • Supporting safety audits at internal and external design reviews and safety committee meetings., • Producing technical documentation to a high standard in accordance with company/customer procedures, • Undertaking analysis that positively impacts the design decisions and solutions propose by the engineering teams., • Supporting the generation of safety arguments to internal and external stakeholders in order to influence their consideration of safety decisions., • Working collaboratively within multi-disciplined teams to enhance NGs reputation by generating high quality and well-reasoned outputs., • Travelling to customer and sub-contractor sites in the UK, occasionally overseas, as required Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Relevant work experience in a safety-related engineering environment, • Understanding and awareness of international and defence standards such as IEC 61508 and Def Stan 00-056, • Awareness of safety assurance of COTS PE based systems or high integrity software, • Ability to understand hardware and software failure modes, causes and effects, • Experience in safety/reliability analysis techniques: hazard identification and analysis, FMECA, FTA, Functional Failure Analysis, • Awareness of the tools and techniques used in Risk Assessments and developing ALARP justifications, • Ability to work in a multi-disciplinary team (e.g. systems, hardware, software and ILS engineers, project management, customer and supplier engineering teams), • Master’s degree, Degree, HND or HNC in Engineering or Safety Management related discipline Security clearance: You must be able to gain and maintain relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of control systems products, playing a critical role in ensuring the safety, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Diverse Technology Stack: application of safety techniques and arguments on complex IT/OT architecture., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Data Project Manager - Hybrid - £550 - £650- Outside IR35 - Events The company is a leading events business, recognised for delivering world-class exhibitions, conferences, and live experiences. With a strong commitment to digital transformation, it is investing heavily in its data strategy to enhance customer engagement, streamline operations, and unlock new commercial opportunities. The Role The organisation is seeking an experienced Data Project Manager to lead the delivery of data and system integration projects across the business. The role will play a pivotal part in shaping the company’s data landscape, with a strong focus on Azure, Databricks, and enterprise-wide integrations. The successful candidate will collaborate with technology teams, business stakeholders, and external partners to ensure projects are delivered on time, within scope, and aligned with strategic objectives. Key Responsibilities • Leads end-to-end delivery of data projects, including platform builds, migrations, and integrations., • Manages projects leveraging Azure and Databricks platforms, ensuring alignment with architectural standards and business goals., • Coordinates system integration initiatives across CRM, ERP, marketing, and event management platforms., • Works closely with business stakeholders to capture requirements and translate them into actionable project plans., • Builds and maintains project governance, including budgets, timelines, and risk management., • Collaborates with cross-functional teams (data engineers, analysts, architects, vendors) to drive successful delivery., • Ensures that data projects support compliance, scalability, and future growth. Skills & Experience • Proven track record of delivering complex data or integration projects, ideally within Azure and Databricks environments., • Strong understanding of system integration principles and data platform architecture., • Experience working within structured project methodologies (Agile)., • Excellent stakeholder management skills, with the ability to influence at all levels of the business.

We are seeking a Revenue Assurance Analyst to support and enhance our revenue assurance capabilities. You will play a critical role in protecting revenue by identifying unbilled usage, correcting errors, and driving improvements across billing systems and processes. This role spans the full customer life cycle and requires a strong understanding of B2B energy supply, including complex contracts, metering arrangements, and industry data flows. Key Responsibilities: • Validate that all customers are fully and accurately billed for all energy usage and contracted services., • Investigate and resolve anomalies such as incorrect account or meter setup, missing or incorrect tariffs, or unbilled consumption on the system., • Collaborate with Sales, Operations, and Customer Services to identify and address root causes of billing issues., • Extract, clean, and analyse billing data to detect anomalies, monitor trends, and ensure billing completeness., • Prepare and contribute to regular reporting on billing assurance activities, and risk mitigation actions., • Troubleshoot system and data issues that may lead to revenue leakage., • Support UAT and regression testing during capability rollouts and system changes. Essential Skills and Experience: • Proven experience in billing, revenue assurance, or data analysis within the UK energy sector., • Strong understanding of industry-specific processes including metering, settlements, and data flow management., • Proficient in excel and data analysis tools such as SQL, Power BI, or Python., • High attention to detail, with strong problem-solving and reconciliation skills., • Excellent communication skills and ability to work with both technical and non-technical stakeholders. What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers, • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention, • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports, • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes, • Inspire and attract top talent to your team Account Health Management & Customer Outcomes • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region, • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography, • Accountable for executive engagement, account health, and risk mitigation, • Oversee customer planning, deployment, account-level reviews, and escalations, • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success, • Handle all escalations, executive engagement, and at-risk account interventions, • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams, • Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization Cross-Functional Collaboration & Business Leadership • Lead the communication channel into the business, manage business change, and drive process improvements, • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, • Engage with Professional Services for implementations and extended expertise deployments, • Partner with Sales and Product field leaders to drive adoption and retention, • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support, • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area, • Ensure consistent application of global playbooks per product, • Provide field feedback and interlock with Product/Engineering, • Align with Support, which is globally owned but locally deployed Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity, • Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations, • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction, • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams, • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions, • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps, • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict, • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements, • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs, • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success, • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred, • Client-focused program management expertise preferred, • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred, • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel, • Fluent English. Any additional European language will be a plus Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.