Customer service administrator jobs in HinckleyCreate job alerts

Rapid Access Ltd is expanding our team and seeking a dedicated Customer Service Administrator. As a Customer Service Administrator, you will be the primary contact for customers with delivery-related enquiries and issues. We are a company dedicated to providing impeccable customer service and believ

The role involves managing customer delivery inquiries, processing orders, and providing exceptional service to enhance customer satisfaction. A manufacturing company in the access solutions industry is seeking a Customer Service Administrator to join their team in Nuneaton.

Location: Nuneaton Salary: £30,000.00 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme Contract: Permanent, full time Hours: 08:00–16:30 and 09:30–18:00 or set shift 13:30–22:00 Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play delivering best in class customer support to our prestige automotive customer. You will play your part to deliver against business goals; through focusing on continuous improvement, quality and attention to detail. Ultimately supporting the team to build a customer service centre of excellence. We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart ‘From Gate to Great’ training and development program. As a forward thinking and people focused company, this is a fantastic opportunity to deliver outstanding service for internal and external customers alike, driving exceptional KPI performance, whilst adapting to changes in customer requirements and maximising opportunities for improvement. As part of your key responsibilities you’ll: Manage relationships and communications with retailers for all aspects of customer service and delivery Work in a fast-paced environment to address customer issues submitted via telephone, through CRM database, live chat or instant message Ensure key performance metrics are maintained and daily tasks are completed Manage client campaigns e.g. new vehicle launch, gathering stock data, issuing orders and crediting etc Assist with the creation of periodic performance reports, relating to customer service KPIs and escalate where KPIs are not achieved Take a lead in highlighting customer issues and drive improvements to prevent reoccurrence Support a culture of customer satisfaction through timely and thorough handling of queries Maintain detailed SOPs, Projects, Work Instructions and Process flows for all customer service processes Undertake regular training and development, with a clear focus on delivering exceptional customer experience Support the wider cross functional and cross regional teams, building key relationships to support query resolution and continuous improvement Ability to adapt and change in line with business needs Ensure all activities are conducted in accordance with Health and Safety policies and procedures About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! Excellent Customer Services skills supported by good commercial understanding A strong team player - confident and self-motivated Quality focused - problem solving skills with a focus on continuous improvement A commitment to self-development and team development Ability to manage multiple tasks and projects simultaneously and to cope with the demands of a fast-moving and ever-changing set of priorities Ability to manage own time effectively in order to meet targets and timescales Experience with SAP Ability to embrace change and take on new processes Our recruitment and selection process Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Customer Service Advisor, Customer Support Specialist, Customer Service Executive, Customer Service Coordinator, Customer Operations Advisor, Client Services Advisor, Customer Relations Advisor, Customer Experience Advisor, Customer Support Administrator, Customer Service Representative, Customer Care Advisor, Customer Service Officer, Customer Support Associate. REF-(Apply online only)

Used Car Handover Specialist Location:Hinckley Salary: £28,000 basic per annum plus other company benefits Hours: 42.5 hours per week, 5 working days which may include weekends Ref: 30167 Our client, a successful and rapidly growing independent car supermarket, has built a strong reputation for quality, value and outstanding service. They now seek a friendly, well-presented Used Car Handover Specialist to support customers at the most important part of the purchase journey collection day. If you are confident, customer-orientated and enjoy making a positive first impression, this is a fantastic opportunity to be part of a forward-thinking, customer-centric automotive business based in Hinckley. Used Car Handover Specialist Role: Conduct final quality and presentation checks before handover including fuel levels, cleanliness, fitted accessories and vehicle condition. Prepare and organise all handover documentation, such as sales contracts, finance agreements, service history, registration forms and user manuals. Welcome customers on collection, guide them through the vehicle handover and demonstrate key features, controls and technology to ensure full confidence in their new car. Deliver a professional, friendly and customer-focused experience at every handover, maintaining brand presentation and communication standards. Carry out post-handover follow-ups where required offering support with after-sales queries, road-tax, insurance or general vehicle questions. Work closely with sales, admin, valeting and workshop teams to ensure vehicles are prepared and ready on time, supporting smooth customer handovers and showroom flow. Used Car Handover Specialist Requirements: Full UK driving licence (no more than 6 penalty points). Previous experience in vehicle handover, delivery, or a customer-facing role within automotive or retail. Strong attention to detail and high standards for presentation. Excellent customer service and communication skills able to present vehicles confidently, explain features and paperwork to customers. Good administration and organisational skills, including handling documentation and finance/paperwork accurately. Willingness to work weekends and flexible hours (collections may occur at varied times). Ability to work both independently and as part of a team (sales, valuation, valeting, workshop, delivery teams). How to Apply If you are interested in applying for this Used Car Handover Specialist vacancy, then please in the first instance, send me your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Billy Olivier- Octane Recruitment WOOJ Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers. TPBN1_UKTJ

Genuinely fantastic company requires a Customer Service Administrator to provide outstanding service to their customer portfolio. Maintain regular communication with the Sales team to ensure alignment between the commercial strategies of Sales and Customer Service. Demonstrated relevant customer ser

I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3-month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. You'll also support with pro

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client&#

The role of Customer Service Administrator is to deliver excellence in customer service. Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar. We’re excited to welcome a new Customer Ser

Learn key admin and customer service skills, gain recognised qualifications, and grow with a supportive team from day one. Customer service specialist (level 3).

Join a forward-thinking company as a Sales Administrator, where your role will be pivotal in delivering exceptional customer service and ensuring smooth order processing. You'll manage customer enquiries, generate necessary paperwork, and coordinate deliveries, all while working in a supportive envi

A leading homeware design company in Greater London seeks a Sales & Customer Service Administrator. In this role, you will manage customer enquiries, process sales orders, and collaborate with the sales team for effective administration.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

The position involves switching between customer service and logistics tasks based on operational priorities while maintaining a high standard of accuracy and service. Logistics and Customer Service Administrator. Logistics and Customer Service Administrator.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

The Customer Service Administrator proactively communicates with clients and care platforms to ensure client satisfaction continues after-sales. Comply with the high standards of Cartier sales and service while respecting Cartier Customer Service processes & policies of the Maison. Implement Custome

Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, Customer Care Coordinator or Administrator. If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client we are looki

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team. Supply Chain

Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Communicate with customers via phone, email and chat.

The role involves supporting operations, administration, and customer service, while offering full training and progression opportunities. A repair service company in Coventry is seeking an organized and motivated individual for an entry-level position. Responsibilities include managing parts, liais

It is essential that applicants are flexible to meet service needs and are motivated to achieve all aspects of the apprenticeship requirements.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Refer patients to appropriate services, including GP, urgent care, or emergency services. Integrated Urgent Care service.

Thrive Group are delighted to be working with our professional services client in Chippenham who are looking to recruit a front of house office. Previous experience in Reception / professional services environment.

Weekends only (This is 20 hours per week, working hours to be discussed at Interview stage).Salary (SCP10) £25,793 to (SCP14) £27,747 FTE (which equates to £13,227.Local Government Pension Scheme.Oasis Restore Secure School in Rochester, Medway, Kent.Are you passionate about making a difference i

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data.

Christmas Bonus + 29 Days Holiday + Pension.Saturdays (10:00am – 4:00pm), with a weekday off in lieu; Weekday hours are 9:00am – 4:30pm.Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist.Their growth has been built on reputation, meticulous

What We're Looking For: Previous experience in a receptionist or customer service role is preferred. Working Hours: Monday - Friday Assignment Dates: Flexible, ad hoc dates to support increased demand during peak periods Join our team of reliable ad hoc Receptionists and Administrators dedica

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Strong customer service skills. Customer Service Advisor – Wakefield (WF2).

Highways Programme Engagement Administration Officer Hampshire 6-month contract £20 - £25 per hour Full time Are you an experienced Highways Programme Engagement Administration Officer for your next challenge? Our client is seeking an experienced

Come and join the Agincare family as an Bank Administrator/Receptionist.

Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload, and be proactive to manage diffe

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Commercial Assistant Civil Engineering.Lead Estimator / Senior Commercial Lead.To support the commercial and estimating function within a growing civil engineering business, assisting with costings, tender preparation, and general project administration while developing core industry knowledge.Serp

The Business Services Lead contributes directly to our client's long-term sustainability goals by delivering critical workforce enablement services, ensuring compliance, and driving efficiency through effective contract and service management. This is a great contract opportunity for an experienced

Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer serviceRequirement: The right in

Using a consultative approach, you will guide customers through available options, booking processes and additional services, ensuring they feel informed, supported and confident in their choices, while delivering a high-quality customer experience. Customer Service Advisor (French & English Speakin

This is a customer-facing role where you'll be the first point of contact for visitors, providing a professional and welcoming experience while supporting day-to-day reception duties.

We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages.

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Servi

Strong customer service skills with a desire to deliver excellent experiences. Previous experience in customer service or claims handling is an advantage, but not essential. Dutch Speaking Customer Service Advisor.

Could you be one of our Customer Service Associates?. The skills you ll learn working in our Customer Service will help you be at your best and be great at what you do. As the world s leading off-price retailer of clothing and homeware worldwide, we re all about putting our customers first.

Are you fluent in German and passionate about delivering excellent customer service? We are currently recruiting for a Customer Service Advisor to join a supportive and growing team based in Leicester. German Speaking Customer Service Advisor. Collaborate with internal teams to resolve issues effici

The firm is known for its client-focused approach, high-quality legal services, and investment in our Team’s personal and career development.

Work with third party loan administrators in setting rates, interest dates, interest payments and accruals.

Refer patients to appropriate services, including GP, urgent care, or emergency services. Integrated Urgent Care service.