Offres customer service administrator à BasingstokeCréer des alertes d'emploi

A global energy solutions provider in Hellaby is seeking a customer service administrator to enhance service provision and improve customer experience. Candidates should have effective communication skills, experience in customer service, and familiarity with SAP. The role involves managing specific

Scheduling Administrator (Urdu Speaking) - Basingstoke - Temporary 12‑month role - £14.35 per hour - Office based Monday to Friday We are looking for a highly organised and proactive Scheduling Administrator to join a fun and friendly growing team. In this role, you will be responsible for arranging and managing appointments for a busy team of surveyors, ensuring efficient use of their time and delivering an excellent experience for clients. This is a key operational role requiring strong coordination, communication, and problem‑solving skills. Please note: The successful candidate must be able to speak Urdu to support communication with a portion of the client base. Key Responsibilities of the Scheduling Administrator Schedule and coordinate appointments for surveyors, considering travel time and appointment duration. Maintain well‑structured calendars and optimise daily routes. Communicate with clients and surveyors to confirm appointments and resolve any scheduling conflicts. Deliver exceptional customer service and provide clear, professional communication. Adjust schedules as necessary to accommodate changes or unexpected situations. Produce reports on appointment volumes, cancellations, and no-shows. Collaborate with internal teams to ensure smooth operational flow.Skills and Experience Ability to speak Urdu is essential. Excellent verbal and written communication skills. Strong organisational ability with high attention to detail. Able to manage multiple tasks independently. Confident using scheduling systems and Microsoft Office Suite. Experience in scheduling, coordinating, or administrative roles (preferred Flexibility with hours is idealPlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Overview The role: We are seeking a part-time Facilities Administrator to support our afternoon operations, working up to 16 hours per week. Responsible for the daily administration of our Commercial/Infrastructure departments, Internal Managements Systems & Supply Chain. Working as part of the team to deliver to our high values of customer service. Assisting the team key measures and service level agreements are maintained. Reporting into the Facility Manager to ensure our departments projects and deadlines are met. Responsibilities Provide administration support for Commercial and Infrastructure Department. Accurate data input for technician timesheets to enable effective review. Managing the facilities inbox including the processing of invoices and PO numbers. Utilise our internal management tool to submit improvements and potential developments to support the teams efficiency. Allocating pre-approved works for sites/projects and collating project costs. Communication across our sites within the business with our teams and management. Ensure adequate procedures and documentation from the business & suppliers including obtaining RAMS, qualifications and Health & Safety. Effectively and timely order plant and materials to enable works to be completed on time and to a high standard.Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access.At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days

Administrator/ Coordinator Location: Basingstoke (Hybrid option of 1 day a week from home available) Salary: £13.50 per hour Hours: Full-time, Monday to Friday Contract Type: This is a temporary assignment for 12 weeks, with possibility to remain further. About the Role We are seeking a proactive and detail oriented Administrator/ Coordinator to join a specialist team based in Basingstoke. This is an excellent opportunity for someone who thrives in a fast-paced environment. As a coordinator you will be working with the service team who have a backlog You will assist them with working through safety checks - contacting customers to gain access and complete them . This requires a good communicator with the ability to adapt to various customer types as well as someone well organised to coordinate the checks being completed. Key Responsibilities: To work within the service team assisting with booking in safety checks Raise and manage internal and external work orders for servicing Ensure that the bookings are costed, closed, and processed accurately and within set timeframes Liaise with customers via the telephone to book in service visits Liaise with third party providers and clients to schedule in work to be completed Co-ordinate diaries and visits Process purchase orders and data using excel Generate regular reports Respond to telephone and Microsoft Teams enquiries in a professional manner Carry out general administrative tasks The ideal administrator / Coordinator will have / be Experience in an office or administrative environment Proficiency in Microsoft Office (Outlook, Word, Excel be well organised an able to multitask Be a good communicator Be available and happy to commit asap To apply, please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed)

Our Basingstoke based client is seeking a detail-oriented Mortgage Administrator to join their team . The successful candidate must have experience supporting mortgage applications from submission through to completion. Skilled in managing application pipelines, handling inbound and outbound broker calls, chasing documentation and supporting underwriters to ensure cases progress efficiently and accurately. You will be known for delivering excellent customer service, maintaining strong regulatory compliance and working collaboratively with brokers, solicitors and internal teams to meet service levels and completion targets while ensuring customers are treated fairly. Key responsibilities: • Process mortgage applications, • Be the first point of contact on the telephone for the Intermediary panel, providing quick and clear responses., • Make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met to the Underwriter responsible for the case, Senior Underwriter or Underwriting Manager, • Provide technical assistance to the Intermediary panel in respect of the Broker Portal & Global Iris, payment collection services, • Ensure you challenge yourself and the underwriters you are supporting, to ensure the company only ask for the correct documentation and information required to make a lending decision and no more. To ensure the accuracy of all notes, requirements and conditions added to an application, • Manage a pipeline of mortgage applications from receipt through to completion, ensuring telephone calls are made to chase up or obtain clarification of information, • Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production, • Work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers to questions and points of clarification they may raise, • Assisting with the production and preparation of monthly reporting Skills and experience: • Experience of manually writing mortgage applications, rather than decision backed systems, • Excellent telephone manner and customer service skills, • Experience of working within a busy team environment, • Experience in managing own workload and bring flexible where required in the approach to day-to-day activities., • Strong analytical skills and attention to detail, • Working in in line with the agreed Lending Manual & Processing Manual and process documents, • Build relationships with the external Sales Business Development Team

I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3-month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. You'll also support with pro

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client&#

Genuinely fantastic company requires a Customer Service Administrator to provide outstanding service to their customer portfolio. Maintain regular communication with the Sales team to ensure alignment between the commercial strategies of Sales and Customer Service. Demonstrated relevant customer ser

The role of Customer Service Administrator is to deliver excellence in customer service. Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar. Join Our Team: Customer Service Administrator

Logistics and Customer Service Administrator. The position involves switching between customer service and logistics tasks based on operational priorities while maintaining a high standard of accuracy and service. Logistics and Customer Service Administrator.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

Join a forward-thinking company as a Sales Administrator, where your role will be pivotal in delivering exceptional customer service and ensuring smooth order processing. You'll manage customer enquiries, generate necessary paperwork, and coordinate deliveries, all while working in a supportive envi

Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, Customer Care Coordinator or Administrator. If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client we are looki

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team. Proven exper

Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Communicate with customers via phone, email and chat.

The Customer Service Administrator proactively communicates with clients and care platforms to ensure client satisfaction continues after-sales. Comply with the high standards of Cartier sales and service while respecting Cartier Customer Service processes & policies of the Maison. Implement Custome

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A leading homeware design company in Greater London seeks a Sales & Customer Service Administrator. In this role, you will manage customer enquiries, process sales orders, and collaborate with the sales team for effective administration.

Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, New

It is essential that applicants are flexible to meet service needs and are motivated to achieve all aspects of the apprenticeship requirements.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

As a Receptionist working with our Front of House Team, you will excel at providing guests with first-class service, ensuring a smooth check-in/out service and dealing with any enquiries swiftly and efficiently. To ensure the Guest Service & Switchboard Staff are managed, directed and motivated at a

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

You'll earn a salary of £26,500 to £27,500 plus circa £1,500 service charge.

Previous experience in sales, direct marketing or customer service is not required; however previous retail, call centre, hospitality, front oh house, care, warehouse, customer service or sales experience is welcome. Entry Level Sales and Customer Service Role - Full time equivalent - No Experience

Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload, and be proactive to manage diffe

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Strong customer service skills. Customer Service Advisor – Wakefield (WF2).

Thrive Group are delighted to be working with our professional services client in Chippenham who are looking to recruit a front of house office. Previous experience in Reception / professional services environment.

To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an eff

Come and join the Agincare family as an Bank Administrator/Receptionist.

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages.

Christmas Bonus + 29 Days Holiday + Pension.Saturdays (10:00am – 4:00pm), with a weekday off in lieu; Weekday hours are 9:00am – 4:30pm.Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist.Their growth has been built on reputation, meticulous

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data.

Record customer feedback and suggest areas for improvement to increase customer satisfaction. Previous experience in customer service and/or sales support, ideally within Manufacturing sector. French Speaking Customer Service Representative.

Weekends only (This is 20 hours per week, working hours to be discussed at Interview stage).Salary (SCP10) £25,793 to (SCP14) £27,747 FTE (which equates to £13,227.Local Government Pension Scheme.Oasis Restore Secure School in Rochester, Medway, Kent.Are you passionate about making a difference i

For this Head Receptionist role you would have preferably worked in a four star hotel before in the guest services department. Along with a competitive salary there is a service charge and other staff incentives and perks. Liaising with Housekeeping and all other departments ensuring excellent guest

The Business Services Lead contributes directly to our client's long-term sustainability goals by delivering critical workforce enablement services, ensuring compliance, and driving efficiency through effective contract and service management. The Business Services Lead leads the delivery and contin

Commercial Assistant Civil Engineering.Lead Estimator / Senior Commercial Lead.To support the commercial and estimating function within a growing civil engineering business, assisting with costings, tender preparation, and general project administration while developing core industry knowledge.Serp

You'll earn a salary of £26,500 to £27,500 plus circa £1,500 service charge.

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Using a consultative approach, you will guide customers through available options, booking processes and additional services, ensuring they feel informed, supported and confident in their choices, while delivering a high-quality customer experience. Customer Service Advisor (French & English Speakin

What We're Looking For: Previous experience in a receptionist or customer service role is preferred. Working Hours: Monday - Friday Assignment Dates: Flexible, ad hoc dates to support increased demand during peak periods Join our team of reliable ad hoc Receptionists and Administrators dedica

This is a customer-facing role ideal for someone who enjoys building relationships, delivering exceptional service, and supporting members with their savings, mortgage and digital banking needs. Provide outstanding face-to-face customer service within the branch. Promote and support digital services