20 Best customer service administrator Jobs in Hounslow (October 2026)

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Pasta Remoli

Assistant General Manager (AGM)

Assistant General Manager – Remoli Ealing Broadway Remoli is looking for an experienced and motivated Assistant General Manager to join our team at Ealing Broadway. You’ll work closely with the General Manager to support the day-to-day running of the restaurant, lead the team on shift, maintain high service standards and help drive sales, guest satisfaction and operational performance. We’re looking for someone who is confident on the floor, hands-on, organised and able to lead by example in a busy restaurant environment. Key responsibilities include: • Supporting the General Manager with daily restaurant operations, • Leading shifts and supervising the front-of-house team, • Delivering excellent customer service and maintaining company standards, • Supporting staff training, development and motivation, • Managing opening and closing procedures, • Monitoring labour, service standards and operational performance, • Handling customer feedback and resolving issues professionally, • Supporting stock control, cash handling and general administration, • Ensuring food safety, health & safety and cleanliness standards are followed What we’re looking for: • Previous experience as an Assistant Manager, AGM or strong Supervisor in hospitality, • Confident leadership and communication skills, • Strong customer-service mindset, • Reliable, organised and proactive, • Comfortable working in a fast-paced environment, • Flexible availability, including evenings and weekends, • Right to work in the UK What we offer: • Competitive salary, • Staff meals and discounts, • Training and development, • Opportunities to progress within a growing restaurant group, • Friendly and supportive team environment Location: Remoli Ealing Broadway, London If you’re passionate about hospitality and ready to take the next step in your management career, we’d love to hear from you.

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GoTutors - Park royal

Administrative Assistant

10 days ago

Part-time

London

Park Royal GoTutors is looking for a reliable, organised and friendly Admin Assistant to support the Head of Centre with the day-to-day running and operations of our tuition centre. The Role You will play an important role in helping the centre run smoothly. Your responsibilities will include: • Supporting the Head of Centre with day-to-day operations, • Communicating with parents., • Managing enquiries and responding to messages, • Helping with student registrations, bookings and appointments, • Maintaining accurate administrative records, • Assisting with the organisation of classes and timetables, • Supporting the centre with general administrative tasks, • Helping create a welcoming and professional environment for students and parents, • Carrying out other reasonable administrative duties as required Requirements We are looking for someone who is: • Organised, reliable and responsible, • Friendly and confident when communicating with parents, • Comfortable using computers, email and basic office software, • Able to work independently and take initiative, • Professional and approachable, • Ideally has previous administration, customer service or education-sector experience Arabic speaking is required for this role, as you will need to communicate with parents who may not speak English. Fluent Arabic and Somali would be a strong advantage, particularly for communicating with a wider range of parents and supporting families who may not speak English. ###

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The White Horse, Richmond

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

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Pow Food

Administrative Assistant internship

11 days ago

Part-time

London

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

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