144 Best customer service assistant Jobs in Coulsdon (September 2025)

Benefits and Pay 0.48% minimum guaranteed pay rise per year £100 bonus per new job sourced Company van provided Uniform provided £5 lunch money offered per day £63.75 per hour before tax £408.00 per 8 hour day after tax £2,040.00 per 40 hour week after tax £8,160.00 per 160 hour month after tax £97,920.00 per 1,920 hour year after tax About Us We are a well established gardening company, expanding to hard landscaping projects based in Coulsdon; working in its surrounding areas. We specialise in domestic and commercial landscaping services. Our work includes garden design, turfing, paving, resin bound, planting and general grounds maintenance. Due to growing demand, we are looking for a skilled and enthusiastic Landscaping Team Leader to join our friendly team. Responsibilities Initial Consultation & Site Survey: Visit clients with your manager to assess the site, discuss their needs and measure the area. You Discuss: Driveway type (block paving, tarmac, (resin), gravel, etc.), layout, drainage, edging and any special features with client/ manager.You’ll assist your manager to write a quote, plan and draw a design with ai tools. Site Preparation & Excavation: Most excavation will be done with a digger and collected by a grab lorry. (In most instances) Sub-Base Installation Edging & Kerbing Surface Installation Finishing Touches & Clean-Up: Final checks for level, drainage and finish. Clean-up of debris, leftover materials and tools. Optional extras if applicable: bollards, sealants and (planting). Provide excellent customer service by addressing client inquiries regarding landscape care. Qualifications Proven experience and relevant qualifications in landscape maintenance is necessary. Strong mechanical knowledge with the ability to operate various landscaping equipment safely. Familiarity with hand tools, power tools, and machinery used in landscaping tasks. Knowledge of horticulture principles and practices is not necessary but desired. Ability to work outdoors in varying weather conditions while maintaining a positive attitude. Strong attention to detail and commitment to delivering high-quality workmanship. Excellent communication skills for effective collaboration with team members and clients. If you are enthusiastic about transforming outdoor spaces and have the necessary skills to thrive as a Landscaping Team Leader, we encourage you to apply. Join us in creating beautiful landscapes that enhance our community!

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Urban Baristas

Cafe Assistant Manager (Croydon)

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

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Lavinia

Barista and Waiter / Waitress

Are you passionate about coffee and customer service? Join our new café and help us create a welcoming space for coffee lovers in the heart of the community. We are looking for Baristas and Waitstaff (Waiter/Waitress) who bring enthusiasm, creativity, and a warm smile to every customer interaction. About Us: We’re a start-up café with big ambitions! Our goal is to offer not just great coffee and food but also an exceptional customer experience. Join our close-knit team and grow with us as we embark on this exciting journey. Your Role: As a Barista, you’ll craft delicious coffee and beverages, sharing your love for quality brews with our customers. As a Waiter/Waitress, you’ll provide warm, attentive table service, ensuring every guest feels valued and welcomed. Collaborate with team members to deliver a seamless, top-tier experience. Assist with food preparation as needed, adhering to food safety guidelines. Maintain cleanliness and follow food safety standards in all areas. What We’re Looking For: Prior experience in a café or restaurant would be required. Skills in Barista coffee making. A genuine passion for coffee, food, and customer service. Strong understanding of food safety practices. Strong communication skills and the ability to thrive in a fast-paced environment. A friendly, professional attitude with attention to detail. Flexibility to work various shifts, including evenings and weekends. Why Join Us? Free or discounted food. Flexible schedules: Part-time, or zero-hours contracts available. A supportive work environment with opportunities to grow alongside a start-up brand. Opportunities to experiment and contribute to our menu and café culture.

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CAH

Finance and Income Officer

About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.

As a Waiter/Waitress at The Truro, you are the face of our restaurant. Your role is to create a welcoming, efficient, and enjoyable dining experience for every guest, from the moment they arrive to the moment they leave. Key Responsibilities: • Greet customers warmly and guide them through their dining experience, • Take accurate orders and communicate clearly with the kitchen team, • Serve food and drinks promptly and professionally, • Be knowledgeable about our menu, ingredients, and allergens to assist guests, • Handle customer queries or concerns with patience and positivity, • Maintain cleanliness and organisation of the dining area, • Process payments accurately using our till system, • Work as part of a close-knit team to ensure smooth service, especially during busy periods What We Expect from You: • A friendly, confident, and respectful attitude at all times, • Excellent communication and customer service skills, • Ability to stay calm and focused under pressure, • Good attention to detail and personal presentation, • Punctuality, reliability, and a strong work ethic, • Willingness to learn about our Indo-African concept and menu, • Previous experience is a plus, but a great attitude and willingness to learn are more important.

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