Customer service assistant jobs in Wembley - Page 2Create job alerts

Retail Assistant – A&R London Part-time/Full-time | Immediate Start | Competitive Pay A&R London is a vibrant and growing retail business located in the heart of the iconic Shepherd's Bush Market. We specialize in offering unique, high-quality products to our diverse and loyal customer base. We're looking for a friendly, reliable, and enthusiastic Retail Assistant to join our team and help deliver exceptional customer service. What You’ll Do: Greet and assist customers in a warm, approachable manner Handle sales transactions accurately using the till Re-stock shelves and ensure displays are tidy and well-presented Provide product information and advice Support with opening and closing duties as required Who You Are: Friendly, positive, and confident when interacting with customers Punctual, trustworthy, and dependable Able to work well both independently and as part of a team Retail experience is a plus, but not essential – we value the right attitude What We Offer: A dynamic working environment in a lively London market Training and support to help you grow Staff discounts and flexible working hours Opportunity to be part of a close-knit team with room for progression If you're ready to be part of a growing local brand with a passion for customer service, we’d love to hear from you!

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

Join our dynamic team at VICTORIA REIGN (NW9 9HJ) as a Hair Stylist and take your career to new heights! We are looking for a creative and skilled professional who thrives in a high-energy salon environment. You will have the opportunity to provide a range of premium hair services, ensuring each client leaves with an exceptional experience. Key Responsibilities: • Execute precision hair cutting, coloring, and styling tailored to client needs., • Conduct effective consultations to understand client preferences and offer professional advice., • Maintain a clean and organized workspace, contributing to a high-standard salon environment., • Increase revenue by recommending salon products and services that enhance the client experience., • Support the front desk by assisting with appointment scheduling and client inquiries as needed., • Stay updated with the latest trends, techniques, and products to deliver cutting-edge services. Experience & Qualifications: • Proven experience as a Hair Stylist in a professional salon setting is must., • Excellent customer service skills with the ability to build rapport and trust quickly., • Experience with front desk or management tasks is a plus., • A passion for the industry and a focus on personal and professional growth. Why You Should Apply: • Competitive compensation with opportunities to boost earnings through upselling., • Mentorship opportunities to further hone your skills., • Creative freedom to experiment with the latest trends and techniques., • Opportunities for career growth in a supportive, fast-paced environment. If you are passionate about hair styling and ready to be part of a thriving salon, we encourage you to apply today! We look forward to seeing the unique skills and creativity you can bring to our team.

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Bar Waiter/Waitress • Welcome customers, take food and drink orders, and provide friendly, efficient service., • Serve drinks, snacks, and meals according to customer requests., • Prepare and maintain tables, bar areas, and service stations to a high standard of cleanliness., • Process customer payments accurately using cash and card systems., • Check customer satisfaction and respond politely to questions, requests, and complaints., • Assist bartenders with preparing and serving drinks during busy periods., • Restock beverages, glassware, and other supplies as required., • Follow health, safety, hygiene, and licensing regulations at all times., • Work effectively as part of a team to ensure smooth service during busy shifts., • Maintain a professional and welcoming attitude towards all customers.

We are looking for an outstanding and talented Sous Chef to join our the team at the The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone's throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington's newest and most stylish pub. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we'll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

We are looking for a skilled and organised Sous Chef to support the Head Chef in delivering consistently high-quality food and kitchen operations. The Sous Chef plays a key leadership role within the kitchen, helping manage daily service, maintaining food quality and hygiene standards, supporting junior team members and ensuring efficient preparation and execution across all areas of production. Key Responsibilities: • Support the Head Chef with day-to-day kitchen operations, • Oversee food preparation and service to ensure consistency and quality, • Maintain high standards of food hygiene, health and safety, • Assist with stock control, ordering and supplier management, • Help manage kitchen scheduling and team organisation, • Train, mentor and support junior chefs and kitchen assistants, • Ensure allergen procedures and food safety standards are followed at all times, • Contribute to menu development and seasonal dish planning, • Monitor waste and support cost control initiatives, • Step into leadership responsibilities in the Head Chef's absence Requirements: • Previous experience as a Sous Chef or strong experience as a Senior Chef de Partie, • Strong knowledge of food safety and kitchen operations, • Ability to lead calmly and effectively in a fast-paced environment, • Excellent organisational and communication skills, • Passion for high-quality ingredients and consistent execution, • Flexible, reliable and team-oriented attitude Desirable: • Experience in high-volume workplace catering, contract catering or events, • Knowledge of nutrition, allergens and dietary requirements, • Food safety certification 9 hours shifts between 6am - 7pm The offered salary is £42.5k per year for a 45-hour work week.

General Manager – Urban Pubs, Bars & Restaurants – Multiple Brands – London We're growing, and we're looking for brilliant General Managers to join us across our family of venues. From modern British pubs and destination neighbourhood locals, to the food-led world of Salt Yard and the high-energy competitive socialising experience of Bat & Ball, there are plenty of different businesses to get stuck into. Each brand has its own personality, but the ambition is the same: great people, great food and drink, brilliant guest experiences and businesses that perform. We're after General Managers who want to take ownership, build teams and make a venue their own. You'll be the sort of person who... · Genuinely loves hospitality, you're as interested in the guest experience as you are in the numbers behind it. · Lives and breathes your venue. You know your regulars, your team, your local market and what makes your business tick. · Can lead a busy operation with confidence, whether that's a packed Saturday pub, a buzzing restaurant service or a high-energy night of competitive socialising. · Has strong food and drink knowledge and takes pride in the details, from seasonal small plates and great wine to craft beer, cocktails and a properly executed pub classic. · Leads from the floor, not the office. Your team see you, trust you and want to follow you. · Is commercial and entrepreneurial, spotting opportunities, controlling costs and always looking for ways to grow the business. What you'll actually do Run your venue like it's yours. Build, coach and look after a brilliant team. Keep standards high, the guest experience exceptional and the operation running smoothly. Own your P&L, understand your numbers and turn good ideas into great results. Whether you're leading a Pub, a Restaurant or a Bat & Ball venue, you'll be the person making the business happen day to day. Where could you fit in? · Urban Pubs, Bars – modern British pubs, bars and neighbourhood venues built around quality food, drink and genuine hospitality. · Salt Yard – distinctive Spanish and Italian-inspired restaurants, known for seasonal small plates, charcuterie, wine and a lively London dining experience. · Bat & Ball – high-energy competitive socialising, combining games and entertainment with food, drinks and big nights out. What we're Looking For: · Put your heart on your sleeve: take ownership, be bold and run the business as if it's your own. · Stay cool under pressure — calm, composed and unflappable. · Minimum 2 years' experience as a General Manager, ideally in a quality hospitality environment. · Strong knowledge of food, drink and service, with the ability to adapt to different hospitality concepts. · Strong communication and organisational skills, with an approachable leadership style. · Superb customer and floor service skills. · Solid financial, operational and commercial know-how. · Entrepreneurial flair and a genuine passion for people development. · Love to train, mentor and grow a high-performing team. · Personal Licence holder is a plus. What's In It For You · Competitive salary plus bonus. · Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues. · Comprehensive training and ongoing development to accelerate your career. · Clear paths for progression, with regular openings and opportunities to step up. · Employee discounts across our pubs, bars and restaurants. · Strategic autonomy: make meaningful decisions, own your results and be fearless. · Continuous team trips, management incentives and socials in a warm, family-like culture. · 28 days' holiday. · Employee Assistance Programme via Licence Trade Charity. · Lucrative referral scheme: earn up to £1,000 per successful referral. · Access to Stream to draw wages as needed. · Birthday day off on us. · Cycle-to-work scheme. · Enhanced maternity/paternity/adoption pay. · Workplace nursery benefit. · Length-of-service recognition rewards. Ready to lead something brilliant? If you're bold, people-centric and commercial, with a genuine passion for exceptional hospitality, we'd love to meet you. Tell us what kind of business gets you excited — whether that's a brilliant pub, a standout restaurant or a venue where the competition is part of the experience — and let's find the right opportunity for you.

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

Looking for a retail assistant who has a genuine passion for food and creativity. you will play a crucial role in creating a welcoming and enjoyable experience for our customers. Your main responsibilities will include greeting and serving customers, taking orders, and ensuring the cleanliness and organization of the café. Key Responsibilities: • Customer Interaction: Provide friendly and efficient service, ensuring customers feel valued and comfortable., • Order Management: Accurately take and process orders, ensuring timely service., • Cleanliness: Maintain a clean and inviting environment by regularly tidying the front-of-house area., • Team Support: Collaborate with team members to ensure smooth daily operations. Requirements: • A positive attitude and strong communication skills., • Ability to work efficiently in a fast-paced setting., • Previous experience in a customer-facing role is a plus but not required. Be part of a small, friendly team at The Eclectic Collection, where your contribution will be valued and your skills developed in a dynamic café atmosphere.

Pay: £13.00 per hour Hours: Full-time or part-time Shifts: Flexible availability, including weekends We are looking for a friendly and energetic assistant to join a busy, welcoming food business. This customer-facing role is ideal for someone who enjoys working with people, has an interest in food and likes being part of a busy team. Key responsibilities: • Welcome and serve customers, • Take orders and handle payments, • Prepare and serve hot and cold drinks, • Keep food counters and displays stocked and well presented, • Assist customers with menu and product questions, • Keep the deli and customer areas clean and organised, • Follow food hygiene and allergen procedures, • Support the team during busy service periods About you: • Friendly, reliable and confident with customers, • Positive attitude and good communication skills, • Comfortable working in a busy environment, • Able to work well as part of a team, • Interested in food and willing to learn, • Flexible availability, including weekends Experience in a deli, café, bakery, restaurant or food retail environment would be beneficial. Apply today with your CV for more information and consideration.

The kitchen porter position involves lifting and carrying heavy boxes and deliveries on a daily basis. Applicants should be comfortable with physically demanding work and heavy lifting. Main Duties: • Assisting with kitchen cleanliness and organization, • Washing platters, dishes, utensils, and kitchen equipment, • Supporting with deliveries and moving stock, • Keeping service and wash areas clean and tidy, • Helping run plates during service when required, • Following food hygiene and health & safety standards, • Supporting the team during busy periods Requirements: • Positive attitude and strong work ethic, • Reliable, punctual, and well-presented, • Comfortable working in a fast-paced environment, • Ability to work well within a team, • Previous hospitality or kitchen porter experience preferred but not essential What We Offer: • Competitive hourly pay, • Friendly and professional working environment, • Stable hours, • Immediate start available To apply, please send your CV and contact details.

101 West, Westbourne Grove We’re looking for a an experienced Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: • Greeting and serving customers with warmth and efficiency, • Keeping shelves and deli displays tidy and well-stocked, • Assisting with open and close cleaning routines, • Washing dishes related to the coffee bar and deli, • Monitoring stock levels and communicating with the kitchen, • Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: • You enjoy working with people and have a strong sense of hospitality, • You’re a team player with a proactive attitude, • You have a good eye for detail and cleanliness, • Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: • A positive and supportive work culture, • Daytime working hours, • Opportunity to grow with a passionate, community-focused team

We are looking for a reliable and enthusiastic Creperie Assistant to join our team (Full-Time or Part-Time available)! ​Key Responsibilities: • ​Prepare and add toppings to sweet and savoury crêpes., • ​Assist the main chef/cook with food prep and kitchen tasks., • ​Serve customers with a friendly attitude and handle orders efficiently., • ​Keep the work, kitchen, and dining areas clean, tidy, and hygienic at all times. ​Requirements: • ​Good teamwork and communication skills., • ​Ability to work efficiently in a fast-paced environment., • ​Punctual, reliable, and clean work habits., • ​Previous experience in food service or kitchen prep is a plus, but training will be provided!

We’re looking for a hands-on and enthusiastic Sandwich Maker / Kitchen Assistant to join our team at 101 West – a family-run bakery & deli in the heart of Westbourne Grove. We serve high-quality, fresh food in a friendly and fast-paced environment. This role is ideal for someone who’s passionate about food, eager to learn, and enjoys being part of a small, close-knit team. What you’ll be doing: • Preparing and assembling fresh sandwiches and deli items to order, • Supporting the kitchen team with prep for the brunch menu and deli counter, • Assisting with general kitchen duties including cleaning, dishwashing, and keeping the kitchen tidy, • Helping to maintain a smooth and organised kitchen flow, • Learning new skills and jumping in wherever needed We’re looking for someone who: • Has a positive, “can-do” attitude and enjoys being part of a team, • Works cleanly and efficiently in a busy environment, • Is reliable, punctual and ready to learn, • Has some kitchen or food prep experience – or is eager to learn if not What we offer: • A friendly, supportive work environment with room to grow, • Consistent daytime hours, • A chance to be part of a small team that loves what they do and takes pride in great food and service If you're someone who takes initiative, enjoys working with fresh ingredients, and wants to be part of a neighbourhood deli that values quality and community — we’d love to hear from you.

Looking for sales assistant to work in bakery Serve customer table service and take orders make coffee Have experience Sunday - Friday Full shift Sunday 6.00am - 12.00pm Monday 6.30am - 12.00pm Tuesday 6.30am - 12.00pm Wednesday 6.30am - 12.00pm Thursday 6.30am - 7.00pm Friday - 5.00am - 3.00pm around 40 hours Speak English

We are looking for passionate and creative chefs to join our new restaurant, Have An Avo Atelier in West Hampstead.Our concept combines modern brunch with Asian-inspired and izakaya-style dinner dishes, finished with a Mediterranean fusion touch. We’re looking for chefs who love fresh food, creativity, presentation, and working in a fast-paced, energetic kitchen.Great opportunity to grow with a new and exciting concept.