Customer service coordinator jobs in TiptonCrear alertas

Gap Personnel is recruiting on behalf of a well-established automotive manufacturing business for a Planning & Logistics Coordinator. This is a key, customer-facing role responsible for coordinating demand, planning production, and managing the end-to-end supply chain process to ensure excellent service delivery. You will act as the central link between automotive customers, internal operations, and suppliers, ensuring customer demand is met efficiently from order receipt through to final delivery. Duties & responsibilities as a Planning & Logistics Coordinator: • Act as the main point of contact for key automotive customers, internal teams and suppliers., • Manage customer orders and schedules, coordinating the full order-to-delivery (OTD) process., • Analyse customer demand and production capacity to create aligned, achievable production plans., • Monitor and report KPIs, including On-Time In-Full (OTIF) performance and customer satisfaction., • Proactively challenge poor supplier performance and resolve service issues., • Work closely with customers to develop accurate forecasts and manage ongoing demand., • Plan and schedule supporting raw materials with suppliers to meet production and customer requirements., • Manage inventory levels, including safety stock, balancing availability with stock-hold costs., • Respond quickly to supply chain disruptions, including unplanned demand or stock loss., • Build and maintain strong working relationships with suppliers and internal stakeholders. Key skills & qualifications as a Planning & Logistics Coordinator: Essential • Minimum 3 years’ experience in a customer-facing supply chain, MP&L, logistics or account management role., • Automotive industry experience., • Strong planning capability with the ability to convert customer demand into executable production plans., • Excellent communication skills (verbal and written)., • Highly organised, able to multitask and work effectively in a fast-paced environment., • Intermediate to advanced Excel skills., • Previous experience in a production planning role (2+ years). 📩 Apply today through Gap Personnel to discuss this opportunity in confidence.

A leading recruitment agency in Wolverhampton seeks a Sales & Customer Support Coordinator. Ideal candidates should possess strong IT skills, excellent communication capabilities, and a creative mindset. The role involves providing exceptional customer service, supporting sales operations, and adapt

Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert. As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Prepare quotes and assist customers

A recruitment firm in Wolverhampton is seeking a Sales & Customer Support Coordinator to provide exceptional customer service, support the sales team, and assist with IT system implementation.

The role involves providing excellent customer service, managing fleet operations, and supporting daily branch activities. A leading asset rental business in Oldbury is seeking a Customer Service Executive for its Truck and Trailer division. The ideal candidate will have experience in customer-facin

This role is essential as the first point of contact for customers, requiring excellent customer service and communication skills to diagnose and resolve IT issues promptly. A dynamic IT service provider in the UK seeks a personable Field Service Co‑ordinator to join their team.

What you would do as our Commercial Support and Projects Coordinator. Proven experience in customer service, sales support, or commercial support roles. As our Customer Support Administrator, you would have the opportunity to be part of a team looking to provide the very best support to our customer

Location: West Midlands Salary: £50K - £60K + additional benefits Role summary: Our client are a leading logistics provider, due to continued growth they a looking to appoint a Solutions Design Project Manager. You will be the mastermind behind crafting both transportation and warehouse solutions tailored to our clients' needs. You will collaborate with customers to understand their logistical and warehousing requirements, and then design seamless, end-to-end solutions that integrate transport with warehousing operations. You then may manage the deployment of projects that involve both transportation and warehouse operations. You will be the central coordinator ensuring that our warehouse activities and transport timelines align perfectly to meet project goals. You will define project scopes that include warehousing elements, oversee implementation, and keep everything running smoothly from the warehouse floor to the final delivery. Key responsibilities Engage with clients to gather and analyse both their logistics and warehousing needs (trunking and C&D location selection, cast modelling, opened verse open networks). Design integrated solutions that include warehousing strategies such as storage optimisation, inventory management, and efficient movement of goods in and out of the warehouse (automation reasoning, pick strategy, order flow distances, storage and despatch media). Plan and manage projects that include both warehousing and transport components, ensuring cohesive execution (change management, PRINCE 2 or equivalent/experience, critical path analysis, interdependence mapping, MS project experience or equivalent). Coordinate with warehouse teams to ensure inventory management and storage solutions are integrated into the overall project plan. Monitor and report on both warehouse and transport milestones, keeping stakeholders informed of progress and any adjustments needed. Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation. Communicate, implement and maintain company policy and procedures throughout solutions designed or projects deployed. Experience: Ability to understand, summaries and using large volumes of data. Proven experience in both logistics and warehouse solution design. Strong analytical and problem-solving skills to integrate warehousing with transport solutions. Excellent communication skills to translate complex requirements into actionable plans. Strong project management experience, especially involving warehouse operations. Ability to work cross-functionally with warehouse staff and logistics teams. Excellent organisational skills and attention to detail to juggle both warehousing and transport elements. Proven record of successful customer interface and supplier management Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base to a high level as well as industry specific systems for warehouse and transport design. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role. TPBN1_UKTJ

Ocean Export Coordinator Dudley | £36,000 | Mon-Fri 08:30-17:00 | Why Apply? Monthly bonus scheme (£100-£200) Private healthcare after 6 months 28 days holiday Join a growing international freight forwarding business Stable role with progression and long-term career potential Friendly, supportive operations team The Role An established global logistics business is looking for an experienced Export Bookings & Operations professional to manage worldwide air and sea freight shipments. You'll handle export bookings, liaise with overseas agents and co-loaders, track shipments, resolve issues, and maintain high data accuracy and customer service standards. Key Responsibilities Process and manage export bookings (FCL, LCL & air freight) Liaise with overseas agents, carriers and co-loaders Track shipments, manage exceptions and provide solutions Communicate with customers throughout the shipment lifecycle Arrange customs clearance and UK deliveries Maintain accurate data entry and close jobs to completion About You Minimum 2 years' freight forwarding experience (exports) Strong communication, organisation and problem-solving skills Detail-oriented, proactive and able to work independently Customer-focused with the ability to build strong relationship WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator A rewarding opportunity for an organised Administrator with strong communication skills to provide frontline support and case management administration within a trauma-informed sexual violence support service. If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Care Coordinator, Referral Coordinator, Service Administrator, Customer Service Advisor, Support Administrator Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. SALARY: £24,761 FTE / Actual Annual Salary £14,857 + Benefits LOCATION: West Bromwich, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Wednesday to Friday 9am – 5pm (22.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for a Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator to join a specialist, trauma-informed sexual violence support service based in West Bromwich. As a Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator you will act as the first point of contact (SPOC) for victims and survivors, providing compassionate telephone support, coordinating referrals and ensuring accurate data entry within the case management system. The Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator plays a vital role in delivering an effective referral process, liaising with multi-agency partners and supporting the allocation of clients to counsellors and Independent Sexual Violence Advisors, ensuring safeguarding and GDPR compliance at all times. DUTIES Your duties as the Sexual Violence Single Point of Contact (SPOC) - Support Service Administrator include: • First Point of Contact: Receive and manage telephone and email enquiries, providing a calm, empathetic and professional response, • Referral Coordination: Process and triage referrals from agencies, stakeholders and self-referrals, ensuring timely responses, • Case Management Administration: Accurately input and maintain records on the organisation’s database and CRM systems, • Client Information Gathering: Obtain relevant information sensitively to assess support needs and safeguarding risks, • Allocation Support: Prepare case files and support the allocation of clients to counsellors and Independent Sexual Violence Advisors, • Stakeholder Liaison: Communicate effectively with multi-agency partners including safeguarding teams and statutory services, • Data Compliance: Ensure all documentation meets GDPR, data protection and quality assurance standards, • Team Support: Assist with administrative processes, reporting and induction support for new staff within the service CANDIDATE REQUIREMENTS ESSENTIAL • Educated to Level 3 or equivalent (Level 2 considered with relevant background in administration or health and social care), • Previous experience in a needs-led service providing information and advice to vulnerable individuals, • Experience with data entry, database management and maintaining accurate records, • Strong communication skills with the ability to engage sensitively over the telephone and in writing, • Proven experience of working in a professional office environment using Microsoft Office and digital systems, • Knowledge of safeguarding adults and children, confidentiality and GDPR compliance, • Ability to work independently and as part of a team, prioritising workload effectively, • A client-centred, non-judgemental approach with resilience when dealing with sensitive and distressing information, • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female., • Eligible to work in the UK DESIRABLE • Understanding of sexual violence, domestic abuse and trauma-informed approaches, • Experience of working within a multi-agency or partnership environment, • Awareness of the Violence Against Women and Girls Strategy and the gendered nature of abuse BENEFITS • 25 days annual leave plus bank holidays (pro rata), • Pension scheme with employer contribution, • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Clinical group supervision, • Time off in lieu, • Wellbeing day and annual leave buy-back scheme This role requires an enhanced DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14405 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Contract Logistics Solution Design & Project Manager Role Summary Solution Design Project Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day, and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: Reporting to the Logistics Director, you will be the mastermind behind crafting both transportation and warehouse solutions tailored to our clients needs. You will collaborate with customers to understand their logistical and warehousing requirements, and then design seamless, end-to-end solutions that integrate transport with warehousing operations. You then may manage the deployment of projects that involve both transportation and warehouse operations. You will be the central coordinator ensuring that our warehouse activities and transport timelines align perfectly to meet project goals. You will define project scopes that include warehousing elements, oversee implementation, and keep everything running smoothly from the warehouse floor to the final delivery. Engagement is key both with customers at operational and board level but with key internal departments/colleagues. Key responsibilities Engage with clients to gather and analyse both their logistics and warehousing needs (trunking and C&D location selection, cast modelling, opened verse open networks). Design integrated solutions that include warehousing strategies such as storage optimization, inventory management, and efficient movement of goods in and out of the warehouse (automation reasoning, pick strategy, order flow distances, storage and despatch media). Plan and manage projects that include both warehousing and transport components, ensuring cohesive execution (change management, PRINCE 2 or equivalent/experience, critical path analysis, interdependence mapping, MS project experience or equivalent). Coordinate with warehouse teams to ensure inventory management and storage solutions are integrated into the overall project plan. Monitor and report on both warehouse and transport milestones, keeping stakeholders informed of progress and any adjustments needed. Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation. Communicate, implement and maintain company policy and procedures throughout solutions designed or projects deployed. Measures Quality of solution design to meet customer requirements or options Conversion of solution design to contract win Accuracy of initial solution design to final operational way of working Delivery of projects to time and budget Management of project scope creep Essential criteria for this role Ability to understand, summaries and using large volumes of data. Proven experience in both logistics and warehouse solution design. Strong analytical and problem-solving skills to integrate warehousing with transport solutions. Excellent communication skills to translate complex requirements into actionable plans. Strong project management experience, especially involving warehouse operations. Ability to work cross-functionally with warehouse staff and logistics teams. Excellent organizational skills and attention to detail to juggle both warehousing and transport elements. Proven record of successful customer interface and supplier management Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base to a high level as well as industry specific systems for warehouse and transport design. Person Specification Team Player, empathic communicator, well presented, results oriented with a positive outlook and a clear focus on quality and performance. Always maintains a calm and rational presence, even when in high pressure situations. Appears comfortable and confident when dealing with other managers (both peers and superiors) and with subordinates. Can be seen to lead by example. Has the ability to challenge the norm and be creative in their approach? Have the ability and the track record to seek improvements without having to be prompted. Ability to identify problems and design deployable solutions. Able to understand basic business finance. Understanding of HGV compliance and capacities. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Private Medical Cover Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! TPBN1_UKTJ

Ocean Import Coordinator Location: Dudley Are you an experienced Freight Forwarding professional ready to grow your career in a fast-paced, international environment? Join a team in a modern, comfortable office where there's plenty of room to learn, develop, and progress. Why You'll Love This Role: Salary: £30,000 - £33,000 Perks: Private healthcare Bonus: £100-£200 per month after 6 months based on performance Environment: Modern, bright office with opportunities to learn, grow, and take your career further Type: Permanent, Full-Time Hours: Mon-Fri, 08:30-17:00 Your Role: Manage multiple customer import bookings (sea and air freight, including FCL/LCL). Liaise with co-loaders and overseas agents to ensure smooth operations. Track shipments, resolve delays or issues, and manage cross-trade bookings. Maintain accurate booking data and communicate updates to clients and suppliers. Prepare customs clearance templates for agents and close jobs to customer satisfaction. About You: Minimum 2 years' experience in Freight Forwarding . Excellent verbal and written communication skills. Self-motivated, able to work independently while following guidelines. Strong problem-solving, negotiation, and customer service skills. Highly organized, with great attention to detail. If you're looking to take your Freight Forwarding career to the next level in a supportive and professional environment, apply today WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

A leading property management firm in Birmingham is seeking a Coordinator to support their Helpdesk service.

A leading waste management company in the UK is seeking a Customer Service Coordinator for a 12-month fixed-term contract. The role focuses on providing exceptional service and building relationships with customers. Ideal candidates will have experience in customer service, effective communication s

Ecommerce Customer Service and Fulfilment Coordinator. Junior Customer Services & Operations Coordinator UK. We are seeking a proactive, detail-oriented eCommerce Customer Services & Fulfilment Coordinator to join our growing team.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A leading hire service provider is looking for a Hire Controller based in London. This pivotal role involves coordinating the hire process and ensuring customer satisfaction by liaising with various departments.

A leading asset rental company in Greater London seeks a Fleet Administration Assistant to enhance branch operations with excellent administrative and customer service skills.

Applicants should possess excellent customer service skills and a professional demeanor. A busy service-oriented company in the UK is seeking a committed individual for an office-based role. Responsibilities include managing customer inquiries, ensuring accuracy in paperwork, and coordinating delive

A leading service provider in the UK is seeking a Customer Service Representative to oversee appointment sessions at their Assessment Centre. The role involves managing customer interactions, ensuring smooth operation, and providing excellent service in line with the company values. This position is

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

A leading property services company in the UK is seeking an Account Co-Ordinator focused on customer service.

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). Ideal candidates should have some customer service experience and proficiency in IT and Microsoft Office. Some customer service experience.

A leading engineering company in the UK is seeking a full-time Out of Area Service Coordinator. This role involves coordinating breakdowns for out of area customers, maintaining high customer satisfaction, and managing various administrative tasks.

This position will see you providing excellent customer service to customers ensuring high levels of service are maintained, taking ownership of smooth order progression and making sure databases are kept up to date at all times with correct information. The customer service team are responsible for

A successful Customer Service Coordinator should have:. Customer Service Coordinator • Trowbridge, England. Previous experience in a customer service role, either customer-facing or over the phone.

Experience in customer service, sales support, or a similar coordination role.

The role focuses on delivering excellent customer service, managing bets, and supporting promotional events.

Carrying out physical audits of fully assembled kit prior to customer shipment. You’ll play a key role in ensuring that components, sub-assemblies and completed products meet defined quality standards before progressing through production and into the hands of customers.

Experience in customer service or coordination roles. You’ll be responsible for logging and tracking customer defects, coordinating operatives and subcontractors, and ensuring professional communication with customers and internal teams every step of the way. Liaise with Production, Sales, Technic

A manufacturing and distribution company based in Poole is seeking a Customer Service Coordinator to ensure excellent service delivery to customers. Ideal candidates should have experience in customer service, strong multitasking abilities, and a keen eye for detail. This role involves order process

Additional keywords: Customer Service, Logistics, Operations, Coordinator, Food and Drink, Greek Produce, Inventory Management, Order Processing, Customer Liaison, Retail, Wholesale, Entry-Level Position. Customer Services & Operations Coordinator (All Products). Customer Services & Operations Coord

This role entails acting as the main point of contact for customer enquiries, processing orders accurately, and delivering exceptional customer service. A leading recruitment agency is seeking a Customer Service Co-Ordinator based in Newbury. The ideal candidate will have previous experience in cust

A leading recruitment agency is looking for a Customer Service Coordinator to provide exceptional service in Wiltshire. Applicants should have prior customer service experience, strong organizational skills, and be proactive in resolving issues. This role involves managing customer inquiries, mainta

Provide exceptional service to a wide range of customers; build and nurture relationships with key contacts; support on multiple communication platforms; maintain knowledge of products and services; investigate and own customer complaints/enquiries from start to finish. Do you have customer service

A customer service organization is seeking a part-time Customer Services Coordinator in Liverpool. The ideal candidate has customer service experience in fast-paced environments, strong communication skills, and attention to detail. Join a supportive team committed to providing excellent service and

The role includes managing job planning, communicating with customers, and organizing team meetings while balancing home and office work. A not-for-profit organization in the United Kingdom is seeking a Gas Works Coordinator to provide administrative support for gas works.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

ACCOUNT CO-ORDINATOR - CUSTOMER SERVICE. Are you customer service focused? Do your team mates love working with you? Can you multi-task and prioritise to make sure things get done?. Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include s

Experience in a telephone-based customer service, customer relationship, customer account management or customer supporting role. Use your exceptional customer service and support skills to provide a world class customer service experience. Our Customer Service and Sales Support Coordinator Will Hav

Customer Service, Logistics, Operations, Coordinator, Food and Drink, Greek Produce, Inventory Management, Order Processing, Customer Liaison, Retail, Wholesale, Entry-Level Position. Customer Services & Operations Coordinator (All Products). Customer Services & Operations Coordinator or someone wit

As an Online Retail Customer Service Coordinator, you will be the first point of contact for our customers, providing best-in-class service across email, phone, and live chat. You’ll handle queries relating to orders, product information, deliveries, returns, and general aftercare—ensuring every

This is an excellent opportunity for a graduate looking to start a career in customer service, operations, or service coordination within a fast-growing organisation. Previous customer service or call-handling experience is beneficial but not essential. As a Booking Coordinator, you will play a key

High end customer service experience is essential, preferably within a hotel or corporate environment. Do you have a passion for delivering impeccable service?.

Excellent customer service skills and telephone manner. Have outstanding customer service skills. We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Ca

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You are able to provide guidance by keeping yourself fully up-to-speed with

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.