Trabajos customer service coordinator en BootleCrear alertas

Permanent / Training Coordinator / Full Time / Monday to Friday / Liverpool City Centre / Hybrid Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional Training Coordinator to join their team on a permanent basis. Working from contemporary offices with excellent transport links in and out of the city, you will be joining a forward-thinking team that value your input. Your new role The position is offered full time Monday to Friday, working hours from 09.00am until 17.30pm with an earlier finish on a Friday. There is also a hybrid model in place, working from home on Mondays and Fridays. The Training Coordinator plays a critical role in shaping the capability, confidence, and performance of staff. This role blends traditional training delivery with digital learning design, administration of course and exemplary service to internal customers.Some of your duties will include but not limited to Deliver a modern, engaging induction experience for new starters Coordinate with HR, Team Managers and SMEs to ensure onboarding is consistent, up to-date, and aligned with role expectations. Build strong relationships with SMEs across the business Engage external partners such as brokers and dealerships where training impacts external customer experience Work with individuals and teams to assess learning progress and reinforce capability.Support continuous improvement initiatives by simplifying complex processes and embedding best practice into training.Partner with Team Managers to build targeted development plans that reduce repeat errors.Provide structured training on core systems (Dynamics, LeaseSoft, MIDOS, Resistant AI, etc.), products and processes.Create high quality digital learning content, including video modules, OneNote learning guides, assessments, and scenario-based exercises. Lead the rollout and ongoing improvement of Copilot training across the business, supporting colleagues in adopting AI ‑ assisted workflows. Maintain and continuously improve all product, process, and system training materials in accessible, interactive formats. What you'll need to succeed Strong understanding of financial products and operational processes Excellent communication style verbally and electronically Ability to present complex information clearly and simply Highly organised with strong planning, coordination, and time management skills. Skilled in digital content creation: PowerPoint, OneNote, video tools, Forms, SharePoint, Power Apps. Strong analytical mindset with experience using data to identify trends, training needs, and opportunities for improvement What you'll get in return Great city centre location with superb transport links Contemporary offices Hybrid working Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772337

Training Coordinator £30,000 - £34,000 Liverpool – Hybrid Do you know financial services inside out and enjoy helping others succeed? Are you the go-to person for systems, processes, and training new starters properly from day one? A well-established financial services business is looking to appoint a Training Coordinator to join its Operations team. This is a key role for someone with strong internal knowledge of financial services who enjoys delivering induction training, system training, and helping teams perform at their best. The role plays a central part in shaping how people are onboarded, trained, and supported across the business, combining hands-on training delivery with digital learning, coaching, and continuous improvement. The Role The Training Coordinator will support colleagues across operations and sales by delivering structured induction programmes, system training, and ongoing development. The role focuses heavily on products, processes, systems, and regulatory awareness, making strong internal knowledge essential. Key Responsibilities • Deliver engaging and structured induction and onboarding for new starters, • Provide training on core systems, products, and operational processes, • Create and maintain digital learning content, including guides, videos, assessments, and learning resources, • Work closely with team managers to identify skills gaps using QA, QC, and performance insights, • Deliver refresher and remedial training to improve accuracy and first-time-right outcomes, • Support system upgrades, new tools, and regulatory changes, translating them into clear, practical training, • Coach individuals and teams, adapting training to different learning styles, • Collaborate with internal stakeholders including operations, sales, IT, and subject matter experts, • Engage with external partners where training impacts customer or broker experience What They’re Looking For • Strong working knowledge of financial services operations, products, and processes, • Experience delivering induction, system training, or operational training, • Ability to explain complex information clearly and confidently, • Comfortable delivering training to both individuals and groups, • Strong organisational and planning skills, • Confident using digital tools to create learning content, • Proactive, adaptable, and confident working in a fast-paced environment Salary & Package • Salary up to £34,000, depending on experience, • Generous Leave: Benefit from 25 days of annual leave, in addition to bank holidays, giving you the time you need to recharge., • Hybrid Work Model: Embrace a hybrid work environment with the freedom to work from home two days a week and collaborate in the office three days a week., • Annual Bonus: Get recognised for your hard work with an annual bonus to boost your earnings., • Peace of Mind: Enjoy the security of a death-in-service benefit, ensuring your loved ones are looked after., • Pension Perks: Take advantage of a matched pension scheme to help you save for your future., • Opportunity to play a key role in improving training quality and operational performance If you’re passionate about developing others, confident delivering system and process training, and take pride in helping teams succeed, this is the role for you.

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWhat we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone mannerAbout Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role

Training Coordinator £30,000 - £34,000 Liverpool – Hybrid Do you know financial services inside out and enjoy helping others succeed? Are you the go-to person for systems, processes, and training new starters properly from day one? A well-established financial services business is looking to appoint a Training Coordinator to join its Operations team. This is a key role for someone with strong internal knowledge of financial services who enjoys delivering induction training, system training, and helping teams perform at their best. The role plays a central part in shaping how people are onboarded, trained, and supported across the business, combining hands-on training delivery with digital learning, coaching, and continuous improvement. The Role The Training Coordinator will support colleagues across operations and sales by delivering structured induction programmes, system training, and ongoing development. The role focuses heavily on products, processes, systems, and regulatory awareness, making strong internal knowledge essential. Key Responsibilities Deliver engaging and structured induction and onboarding for new starters Provide training on core systems, products, and operational processes Create and maintain digital learning content, including guides, videos, assessments, and learning resources Work closely with team managers to identify skills gaps using QA, QC, and performance insights Deliver refresher and remedial training to improve accuracy and first-time-right outcomes Support system upgrades, new tools, and regulatory changes, translating them into clear, practical training Coach individuals and teams, adapting training to different learning styles Collaborate with internal stakeholders including operations, sales, IT, and subject matter experts Engage with external partners where training impacts customer or broker experience What They’re Looking For Strong working knowledge of financial services operations, products, and processes Experience delivering induction, system training, or operational training Ability to explain complex information clearly and confidently Comfortable delivering training to both individuals and groups Strong organisational and planning skills Confident using digital tools to create learning content Proactive, adaptable, and confident working in a fast-paced environment Salary & Package Salary up to £34,000, depending on experience Generous Leave: Benefit from 25 days of annual leave, in addition to bank holidays, giving you the time you need to recharge. Hybrid Work Model: Embrace a hybrid work environment with the freedom to work from home two days a week and collaborate in the office three days a week. Annual Bonus: Get recognised for your hard work with an annual bonus to boost your earnings. Peace of Mind: Enjoy the security of a death-in-service benefit, ensuring your loved ones are looked after. Pension Perks: Take advantage of a matched pension scheme to help you save for your future. Opportunity to play a key role in improving training quality and operational performance If you’re passionate about developing others, confident delivering system and process training, and take pride in helping teams succeed, this is the role for you

Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional Training Coordinator to join their team on a permanent basis. Working from contemporary offices with excellent transport links in and out of the city, you will be joining a forward-thinking team that value your input. Your new role The position is offered full time Monday to Friday, working hours from 09.00am until 17.30pm with an earlier finish on a Friday. There is also a hybrid model in place, working from home on Mondays and Fridays. The Training Coordinator plays a critical role in shaping the capability, confidence, and performance of staff. This role blends traditional training delivery with digital learning design, administration of course and exemplary service to internal customers.Some of your duties will include but not limited to Deliver a modern, engaging induction experience for new starters Coordinate with HR, Team Managers and SMEs to ensure onboarding is consistent, up to-date, and aligned with role expectations. Build strong relationships with SMEs across the business Engage external partners such as brokers and dealerships where training impacts external customer experience Work with individuals and teams to assess learning progress and reinforce capability.Support continuous improvement initiatives by simplifying complex processes and embedding best practice into training.Partner with Team Managers to build targeted development plans that reduce repeat errors.Provide structured training on core systems (Dynamics, LeaseSoft, MIDOS, Resistant AI, etc.), products and processes.Create high quality digital learning content, including video modules, OneNote learning guides, assessments, and scenario-based exercises. Lead the rollout and ongoing improvement of Copilot training across the business, supporting colleagues in adopting AI ‑ assisted workflows. Maintain and continuously improve all product, process, and system training materials in accessible, interactive formats. What you'll need to succeed Strong understanding of financial products and operational processes Excellent communication style verbally and electronically Ability to present complex information clearly and simply Highly organised with strong planning, coordination, and time management skills. Skilled in digital content creation: PowerPoint, OneNote, video tools, Forms, SharePoint, Power Apps. Strong analytical mindset with experience using data to identify trends, training needs, and opportunities for improvement What you'll get in return Great city centre location with superb transport links Contemporary offices Hybrid working Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Shipping Coordinator - Global FMCG Business - Competitive Salary + Benefits - Site Based in Merseyside Futures are representing a fast-growing FMCG organisation with an impressive portfolio of health & wellness products. With a rapidly growing portfolio, ambitious International growth plans and a strong focus on operational excellence, they are expanding their logistics function and seeking a highly organised Logistics Coordinator to join the team. The Role The Logistics Coordinator will play a vital role in ensuring the efficient, accurate, and timely movement of goods across supply chain. You will be responsible for managing outbound shipments, liaising with carriers and internal teams, and maintaining compliance across all shipping documentation and processes. Your work will directly support product availability, customer satisfaction, and the smooth flow of FMCG operations. Key Responsibilities * Coordinate and manage the import and export of goods, ensuring compliance with UK and international trade regulations. * Prepare, review, and manage all shipping and export documentation, ensuring full accuracy and compliance. * Liaise with freight forwarders, carriers, and third-party logistics partners to book transport and resolve shipping issues. * Monitor shipment status and proactively communicate any delays, risks, or discrepancies to internal stakeholders. * Support customs processes, including declarations, duty calculations, and compliance checks (if applicable). * Collaborate with supply chain, warehouse, sales, and customer service teams to ensure alignment on priorities and timelines. * Maintain accurate shipping records, track KPIs, and provide reports on freight costs, carrier performance, and delivery metrics. * Assist with continuous improvement initiatives to streamline shipping processes and enhance efficiency. * Ensure packaging, labelling, and pallet configuration meet customer and retailer specifications. About You * 2 experience working in an Logistics Coordinator or Shipping Coordinator role * Experience within a fast-paced manufacturing or distribution environment * Experience working with freight forwarders, customs brokers and local Chambers of Commerce. * Strong knowledge of customs procedures, documentation, and international trade compliance. * Proficiency with MS Office and logistics software. * Excellent communication and negotiation skills. * High attention to detail and ability to work under pressure. * Strong organisational and time management skills. What We Offer * Competitive salary and benefits * Exciting opportunity to work for a market-leading health & wellness business * Exceptional opportunities for career development and progression within supply chain and operations. * Supportive team culture and collaborative working environment. Apply for more information on this exciting Shipping Coordinator role

Strong customer service and stakeholder management skills. Deliver service in line with KPIs and contractual standards.

A good understanding of written English GrammarAbility to touch-typeMore about the Customer Service Coordinator role…To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA’s to ensure a positive customer jo

The role includes engaging with customers, managing service schedules, and ensuring a high level of service is delivered. A leading automotive company in the United Kingdom is looking for a motivated Customer Service Advisor for their Purfleet location. Candidates should possess strong communication

More about the Customer Service Coordinator role…To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA’s to ensure a positive customer journey. Customer Service Coordinator - PeterboroughJob Type: Full tim

We are seeking to recruit a proven Project Engineer to join a busy, fast‑paced manufacturing plant that supplies globally.You will join the current team of two to lead all phases of project management for a particular product at the site.In this pivotal role, you’ll drive projects from initial c

A leading asset rental company in Greater London seeks a Fleet Administration Assistant to enhance branch operations with excellent administrative and customer service skills.

We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistent

Customer Service & Sales Coordinator - Start Immediately!. Ready to bring your customer service skills to life in a vibrant, fast-paced environment?. Maintain detailed records of customer interactions, orders, and service issues.

The Audiology Customer Service Triage Coordinator serves as the first point of contact for patients, ensuring efficient handling of inquiries related to audiology services. Are you a caring individual looking to start your career as a Customer Service Coordinator? You’ve come to the right place. A

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A leading healthcare provider in the UK is seeking a Customer Service Coordinator to handle calls from service users regarding community healthcare equipment.

MTrec Commercial are proudly representing our prestigious client on their search for a Customer Service Coordinator. Strong interpersonal skills with the ability to diffuse potential confrontational situations with customers. To support the logistics coordinator with managing supplier links.

A leading employment agency in England is seeking a Customer Service & Sales Coordinator to start immediately in Burgess Hill. Ideal candidates will have previous customer service experience, excellent communication skills, and a proactive approach to problem-solving. This temporary role requires ma

A service organization in Greater London is seeking a customer service coordinator for a 3-month contract. A proactive approach to customer service is essential for success in this role. Responsibilities include scheduling service appointments and handling inquiries via multiple channels.

A leading construction company in the UK is seeking a Customer Service Coordinator to join their team. This role is central to ensuring exceptional service to customers, involving ownership of enquiries and collaboration across departments.

Advanced Associate, Customer Service(Program Coordinator). Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. Advanced As

A leading packaging brand management company in South Yorkshire seeks a Senior Customer Service Representative to manage the artwork flow and support Account Managers. You will interact with customers and internal teams to ensure efficient processes, contributing to a world-class service experience.

Reporting to the Customer Services Manager the primary function of this role is to ensure the customer is provided with a first class service at all times. Customer Service Coordinator - Aerospace. Ensuring Aerospace guidelines and procedures are adhered to at all times, seeking the Team Leader and

Reporting to the Customer Services Manager the primary function of this role is to ensure the customer is provided with a first class service at all times. Customer Service Coordinator - Aerospace. Developing a comprehensive knowledge of all aspects of customer service including company objectives,

Customer Service Coordinator | Poole | £30,000. Rubicon are supporting a long-standing UK business supplying specialist products, on their search for a hands‑on, Customer Service Coordinator to support with business growth. You'll work closely with colleagues across different departments, ensurin

A global leader in testing services is seeking an Advanced Associate, Customer Service (Program Coordinator) in the Greater London area. In this hybrid role, you will handle customer inquiries, ensure high-quality service, and collaborate with diverse teams. The ideal candidate will have a Bachelor'

A recruitment agency is seeking a Customer Service Advisor for a temporary opportunity in Radstock. This role requires a proactive attitude and excellent customer service dedication. Responsibilities include managing administrative tasks, coordinating engineers' workloads, and acting as the first po

The ideal candidate will ensure smooth operations by inputting data into CRM systems, assisting various teams to meet customer needs, and providing excellent customer service. A reputable recruitment agency is seeking a skilled Sales Coordinator to work from their office in Leicester.

Relevant telephone based customer service experience. Care and respect for our colleagues and service users. Enhance our service users’ lives.

A prestigious client in Greater Lincolnshire is seeking a motivated Customer Service Coordinator to manage the sales order process, liaise with clients, and ensure operational efficiencies.

A leading inclusive employer in Greater London is seeking a Customer Service Representative to coordinate daily operations at their Croydon Assessment Centre. The role involves managing appointment sessions, providing exceptional service to customers, and collaborating with various teams to ensure s

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience. Ideal candidates should have some customer

Customer Service Executive will also provide first contact point for all emergency situations that may arise and is expected to function as local PR agents and sales support to maintain existing customer relationships and to promote future business. To process and confirm all service bookings effici

Coordinate with service contractors and customers to schedule service appointments. Handle customer enquiries through multiple channels, including phone calls, emails, Live Chat, WhatsApp, and walk-in customers, ensuring timely and professional responses. Minimum 3 years of relevant after-sales cust

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

A leading equipment hire company in the United Kingdom is seeking a Customer Hire and Sales Coordinator based at their customer office. Candidates should have significant customer service experience, preferably in the Construction/Hire industry, and strong administration skills. This role will invol

We're currently looking for a dedicated Customer Service Coordinator to join our team and play a key role in delivering exceptional service to our valued customers. The role of Customer Service Coordinator is a Monday – Friday role with a rostered Saturday AM in rotation. Demonstrate first‑class

Junior Customer Services & Operations Coordinator UK. This cross-functional role bridges customer support, eCommerce operations, and fulfilment, ensuring that our customers receive exceptional service throughout their purchasing journey. Ecommerce Customer Service and Fulfilment Coordinator.

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. Customer Service Coordinator Derbyshire £26-£27k Min 3 months poses Perm. You will provide customers and clients with exceptional aftersales service and management of the recti

This is a fantastic opportunity for someone with strong administrative and customer service skills who thrives in a f. We are seeking a highly organised and proactiveCustomer Sales Coordinatorto join our team in New Mills.

Are you seeking an interesting varied Customer.