Customer service coordinator jobs in CambridgeCreate job alerts

Job Title: Logistics Coordinator Salary: £28,000 - £30,000 Location: Cambridge Hours: 40 hours per week (9:00am-5:30pm) My client is a fast-paced courier and logistics provider, specialising in domestic, international, and same-day delivery services. The company is focused on delivering reliable, time-sensitive solutions while maintaining high levels of customer service and operational efficiency. T... ZIPC1_UKTJ

Job Title: Logistics Coordinator Salary: £28,000 - £30,000 Location: Cambridge Hours: 40 hours per week (9:00am-5:30pm) My client is a fast-paced courier and logistics provider, specialising in domestic, international, and same-day delivery services. The company is focused on delivering reliable, time-sensitive solutions while maintaining high levels of customer service and operational efficiency. The Role: We are seeking a proactive and customer-focused individual to join a dynamic team, supporting domestic, international, and same-day delivery operations. This role involves coordinating shipments, handling customer enquiries, and ensuring smooth day-to-day logistics processes. You will play a key part in maintaining service excellence, resolving issues, and supporting both internal teams and external clients. Key Responsibilities: • Answer incoming calls and provide excellent customer service, • Process domestic and international shipments using carrier software, including weighing, • consignments, printing labels, and issuing tracking details, • Assist with quoting customer enquiries, • Manage and respond to enquiries via email, live chat, and telephone, • Take bookings and liaise with same-day controllers, • Allocate jobs to drivers and third-party suppliers, • Process jobs and proof of deliveries using intern...

Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment. Youll be responsible for scheduling repairs, managing appointments, and acting as a key point of contact for residents and operatives. This is a great opportunity for someone looking to develop their career as a Planner, or for an experienced Planner who enjoys working in a busy, fast-paced environment. Wed love to hear from anyone with a background as a Planner, Repairs Scheduler, Maintenance Coordinator, Administrator, or Customer Service Advisor, particularly within Social Housing, property services, or a similar environment. As a Planner, you will be: Scheduling responsive maintenance works for operatives Managing diaries and booking repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with operatives, contractors, and internal teams Updating internal systems with accurate job and ...

Job Title: Logistics Coordinator Salary: £28,000 - £30,000 Location: Cambridge Hours: 40 hours per week (9:00am-5:30pm) My client is a fast-paced courier and logistics provider, specialising in domestic, international, and same-day delivery services. The company is focused on delivering reliable, time-sensitive solutions while maintaining high levels of customer service and operational efficiency. The Role: We are seeking a proactive and customer-focused individual to join a dynamic team, supporting domestic, international, and same-day delivery operations. This role involves coordinating shipments, handling customer enquiries, and ensuring smooth day-to-day logistics processes. You will play a key part in maintaining service excellence, resolving issues, and supporting both internal teams and external clients. Key Responsibilities: • Answer incoming calls and provide excellent customer service, • Process domestic and international shipments using carrier software, including weighing, • consignments, printing labels, and issuing tracking details, • Assist with quoting customer enquiries, • Manage and respond to enquiries via email, live chat, and telephone, • Take bookings and liaise with same-day controllers, • Allocate jobs to drivers and third-party suppliers, • Process jobs and proof of deli...

The Role Assist the manager with the Procurement of Terminal and Port Services in the Europe and African Region. Primary Job Responsibilities and Measurement Strategy implementation and optimisation • Execute and enhance procurement strategies for Alliance and non-Alliance services based on GHQ policy and directions., • Ensure ONE has access to second-to-none rates and services by maximising leverage., • Support and participate in regular performance review meetings with Terminal and Port Services related operators., • Based on policy and directions of GHQ, coordinate Terminal and Port Services vendor negotiations, provide the organisation with Terminal and Port Services market intelligence and any business opportunities., • Handle OOG Terminal handling pricing., • Maintain ongoing relationships with main vendors and local Country Organisations to find the best balance between cost optimization and service quality., • Identify cost saving initiatives., • Supervise reporting structure and guide to work towards appropriate targets., • Optimise and communicate free pools., • Identify and report avoidable costs., • Ensure contractual rebates and incentives are reported., • Support Budget control., • Monitor KPIs for internal and external stakeholders., • Ensure that all transactions in relation to vendor procurement and control are fully compliant with company rules and regulations such as UK Bribery Act., • In conjunction with the Manager and Assistant Manager, Terminal Procurement, work along set budgets for all relevant cost elements related to Terminal and Port Services., • Day to day monitor the correctness and validity of data allowing front lines to organise pricing in the most efficient way, including average cost calculations in conjunction with the Cost Control Coordinator., • Where requested update or validate concluded Tariff Agreements in the system., • Preferably educated to a minimum of degree level., • Three or more years procurement and operations experience pan Europe preferred., • Strong operational/commercial awareness (essential)., • Ability to forge working relationships both internally and with external vendors at multiple levels., • Analytical and methodical (essential)., • Ability to work within a team (essential)., • Create, direct and lead workgroups as appropriate., • Business Awareness., • Customer Focus., • Communication., • Problem Solving., • Planning and Organisation., • Innovation and Improvement., • Teamwork., • Paid annual leave of 25 days per annum plus UK bank and public holidays., • Hybrid working arrangement., • Membership of the Companys Group Personal Pension Plan., • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review., • Permanent Health Insurance., • Death in Service., • Private Medical Cover (BUPA) after two years service., • Employee Assistance Programme, with free independent confidential support and virtual GP services., • An interest free annual travel season ticket loan., • Family leave policies enhanced above statutory., • Enhanced company sick pay policy., • Medical health check., • Annual eye test and contribution towards glasses for VDU prescriptions. The closing date for this vacancy is 22ndMay 2026. Applicants must have an existing right to live and work in the UK.

Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment. Youll be responsible for scheduling repairs, managing appointments, and acting as a key point of contact for residents and operatives. This is a great opportunity for someone looking to develop their career as a Planner, or for an experienced Planner who enjoys working in a busy, fast-paced environment. Wed love to hear from anyone with a background as a Planner, Repairs Scheduler, Maintenance Coordinator, Administrator, or Customer Service Advisor, particularly within Social Housing, property services, or a similar environment. As a Planner, you will be: Scheduling responsive maintenance works for operatives Managing diaries and booking repair appointments efficiently Communicating with residents to confirm appointments and provide updates Liaising with operatives, contractors, and internal teams Updating internal systems with accurate job and appointment details Supporting the wider team with administrative and coordination tasks Id love to speak to any Planner who has: Strong customer service experience, ideally within a housing or repairs environment Confidence speaking on the phone and dealing with residents Good organisational and communication skills Previous experience in planning, scheduling, or administration (desirable but not essential) The ability to work effectively in a fast-paced environment Key requirements for this Planner role: Strong IT skills and the ability to update internal systems accurately A reliable and proactive approach to work Ability to work in an office-based environment in Hitchin A positive and team-focused attitude The role is offering the following benefits: Competitive hourly rate (£18.37 per hour) Short-term temporary contract with immediate start available Opportunity to gain experience within a Social Housing environment Supportive and collaborative team environment Valuable experience within a busy repairs and maintenance team Travel & Location This Planner role is based in Hitchin, supporting housing repairs across the Cambridge area. The office is well connected, with easy access from surrounding areas including Stevenage, Letchworth, and Cambridge via major road links and public transport routes. If this Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at or on 0121 798 3287 for more information.

Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. What you’ll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to de

Citysprint UK Ltd is seeking an Operations Coordinator to help manage day-to-day operations in Waterbeach. Successful candidates will have customer service experience, be confident communicators, and possess good organizational and multitasking skills. The position offers 25 days' annual leave plus

CitySprint is seeking an Operations Coordinator in Waterbeach, UK, to oversee daily operations, coordinate couriers, and ensure service level agreements (SLAs) are met. Join a supportive environment focused on efficient service delivery.

Customer Service Coordinator (Sales Administrator) page is loaded## Customer Service Coordinator (Sales Administrator)remote type: Site Basedlocations: Belpertime type: Full timeposted on: Posted Todayjob requisition id: R-13604About the roleThe DS Smith customer service team are a dyn

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

BCT Resourcing is seeking a Customer Service Advisor/Coordinator to work remotely from Greater London. The ideal candidate must possess excellent customer service and communication skills, be computer literate, and have good attention to detail.

We're looking for a confident and well‑organised Customer Service Desk Coordinator to join our Customer Services team at our Alarm Receiving Centre in Bristol. Experienced with at least 2 years in an admin or customer service role. Consistently delivering a high standard of customer service.

A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. Customer Service & Logistics Coordinator. Previous experience in logistics, customer service, or spare parts/aftermarket environment.

Speedy Hire Plc is looking for a Service Co-ordinator in Erith to manage mobile Service Engineers' schedules and ensure excellent customer service. You'll interact with customers, process orders, and resolve service issues. Ideal candidates will have a strong customer focus, excellent organizational

Candidates should promote a customer-led service and act as the first point of contact.

As a Customer Service Coordinator for the Primary Ocado operation you will be responsible for producing reports to daily and weekly deadlines, ensuring accuracy of all data input and highlight relevant issues to on duty Team Managers. Provide feedback to various department and customers on investiga

A leading manufacturer in the UK is looking for a customer service coordinator to handle inquiries and coordinate tasks with engineers, suppliers, and customers.

Huntress is seeking a Customer Service & Logistics Coordinator for a 12-month maternity cover role based at Stockley Business Park, Uxbridge. Ideal candidates will have experience in logistics/customer service, strong IT skills, and the ability to resolve issues effectively. The role is vital in del

This role involves supporting Service Planners, handling customer queries, and coordinating logistics for service delivery. Record UK Ltd is seeking a Service Planner Assistant in South Yorkshire, England.

Wolverine Worldwide seeks a Customer Account Coordinator in Greater London. The ideal candidate will have a minimum of 2 years in customer service and strong communication skills. Key responsibilities include order processing on SAP, monitoring account activity, and ensuring high customer satisfacti

A well-known global manufacturer in the United Kingdom is offering a role for a Sales Administrator or Customer Service Coordinator. Key responsibilities include reviewing order quantities, preparing invoices, and ensuring clarity in customer service tasks. The position involves processing contracts

A leading equipment rental provider in the UK is seeking a Customer Sites Co‑ordinator to enhance their customer services. In this role, you'll be responsible for ensuring service consistency, managing communications, and handling damage and loss information. Join this FTSE100 company and contribu

The Global Studies Coordinator (based in the United Kingdom) is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient trav

Responsibilities include managing queries, coordinating with internal departments, and maintaining high customer service levels. Ideal candidates will possess strong communication skills and experience in customer service or administrative roles. T2P Recruitment Ltd is looking for a Service Centre R

A recruitment agency seeks a motivated Customer Service Administrator to join an enthusiastic team in Minchinhampton, Gloucestershire. Benefits include a contributory pension and healthcare after one year of service, as well as free parking and refreshments. The role involves sales order processing,

As an Operations Coordinator, you’ll help keep things moving day to day coordinating couriers, supporting the control team, and ensuring collections and deliveries meet customer SLAs. Experience in a busy operational or customer service environment. Extra family‑friendly days for key life moment

DFDS UK & Ireland is seeking individuals to join their team in customer service roles. Responsibilities include delivering exceptional customer experiences during check-ins, using systems like Seabook and Phoenix for operations, and ensuring passenger safety and efficiency during vessel loading.

Support in new ideas/ procedure to improve the quality of after care service in line with the Tilia Homes Customer Journey. Track SLA’s and report to Senior Coordinator & Customer Care Manager. We're dedicated to delivering the best possible standards in design, build quality, and service for our

Mizkan is seeking a Customer Service & Logistics Coordinator in Chiswick (Hybrid). Ideal candidates will have 1-2 years experience in customer service or supply chain, strong communication skills, and proficiency in Excel. In this role, you’ll handle UK sales orders, manage stock issues, and ensur

We’re looking for a proactive and customer-focused individual to join our team as a Customer Service Coordinator. As a Customer Service Coordinator, you’ll be at the heart of our operations, ensuring customer orders are processed accurately and efficiently. This is a varied role that combines cu

As an Outsource Coordinator, you will play a key role in delivering excellent customer service while finding effective rental solutions for customers both within and outside traditional operational areas. As an Outsource Coordinator, you will be responsible for coordinating reservations, liaising wi

As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. To deal with customer service matters received by email or phone, and address customer issues in a p

Veolia | UK is looking for a Senior Service Coordinator (Transport) based in Derby. This full-time role involves assisting the Operations Manager and coordinating service delivery while ensuring compliance with transport regulations. The ideal candidate should have experience in a customer-centric e

DS Smith is seeking a Customer Service Coordinator based at our site in Belper, United Kingdom. This full-time role involves managing customer orders, coordinating artwork, and resolving complaints to ensure customer satisfaction. Ideal candidates will have experience in a customer-facing role, exce

A Warehouse Customer Service Representative is responsible for handling customer inquiries related to warehouse operations, order status, shipments, returns, and delivery issues. Experience in customer service, warehouse, or logistics (1–2 years preferred). The role ensures smooth communication be

This permanent role demands exceptional customer service, liaison with clients and internal departments, and support for the Account Manager. Arcus FM is seeking a Contract Coordinator for their Cirencester site.

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

This vital role involves managing customer orders and ensuring communications between customers and production teams. Ideal candidates should have experience in customer service, strong organizational and communication skills, and proficiency in Excel. Conduco Resourcing is hiring a Customer Service

First Choice Staff is seeking a Transport Administrator & Customer Services Operator in Halesowen, West Midlands. You will handle paperwork for drivers, liaise with customers and manage data entry tasks in a busy transport team.

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

As an Operations Coordinator, you’ll help keep things moving day to day coordinating couriers, supporting the control team, and making sure collections and deliveries meet customer SLAs. CitySprint is a UK‑wide logistics business delivering same‑day and time‑critical services for customers w

Mole Valley Farmers Limited is looking for a Customer Service Coordinator in Huntworth Mill. This full-time permanent role emphasizes delivering exceptional service while coordinating customer orders and liaising with various teams. The ideal candidate will have experience in customer service, be de

Gist Limited is seeking a Customer Service Coordinator for our Spalding site. Strong communication and customer service skills are essential. You will monitor delivery reports, assist with customer queries, and track performance metrics.

Harrison Scott Associates is seeking a Customer Services Representative. The role involves close liaison with sales teams and clients for estimating, booking work, and managing customer accounts.

Vistry Group is seeking a Customer Service Coordinator for their Warrington office to manage customer inquiries and coordinate with subcontractors. Responsibilities include resolving customer service issues, issuing contractor instructions, and ensuring compliance with service level agreements. The

A well-known global manufacturer in Coleshill is seeking a Customer Service Coordinator to ensure top-tier customer service and process orders efficiently. This role involves maintaining relationships with new and existing customers, meticulous attention to detail in handling contracts, and effectiv

As Customer Service Coordinator, you will take ownership of customer orders from the moment they come in through to the point they are received by the customer. Customer Service Coordinator (Supply Chain). Customer Service Coordinator (Supply Chain) | Lincoln | On-site | £28-35,000.