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Care Coordinator Location: Heywood, Lancashire, OL10 Salary: From £27,000 + bonus & on-call (DOE) Hours: Full-time | Monday to Friday About Us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values. About the Role The role of Care Coordinator is pivotal in the day to day running of our North West office. Working closely with the operational team, you will be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood, but travel across the North West region will be an essential part of this role. Therefore, we are seeking applicants who hold a Full UK Driving Licence and have access to their own vehicle. Candidates must be comfortable driving long distances and in different conditions, including motorway use. Key responsibilities include: • Act as the first point of contact for our clients, their families, and healthcare professionals, • Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes, • Monitor care delivery to ensure it meets individual care plans and quality standards, • Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions, • Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. What You’ll Need • A Full UK Driving Licence and access to your own vehicle, • Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities, • Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional., • Strong problem-solving skills and the ability to remain calm and professional under pressure, • Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners, • Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs., • A team player with a positive, proactive approach and the ability to build strong working relationships. * Experience in a previous care coordinator role is preferred but not essential* What We Offer • Progression opportunities, • 25 days annual leave, plus Bank Holidays, • Paid, shared on call allowance., • An extra day off for your birthday, • A healthy work-life balance, • Bonus scheme, • Loyalty reward programmes at 3 and 5 years, • Refer-a-friend scheme, • Workplace pension, • Paid DBS How to Apply If you have strong communication and customer service skills, office-based experience, and are motivated and compassionate, we’d love to hear from you. Please apply with your CV via this job board. If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team: Phone: 01902 327396 Email: Equality, Diversity & Inclusion At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.

Manufacturing Futures are working with a long standing client who are looking to appoint an Inside Sales Executive to their sales team. As Inside Sales Executive you will be the first point of contact with customers over sales orders and contracts and act as the internal coordinator for new business enquiries and the on-boarding of new sales wins. You will need good experience of contracts and sales, preferably in a manufacturing environment, and be an excellent organiser and communicator to regularly deal with suppliers, customers and multiple internal stakeholders. Inside Sales Executive - Role and Responsibilities - Manufacturing / Engineering / Mechanical / Electrical / Contract / Sales • To provide principle point of contact with customers for all queries relating to sales orders * To register and process into the business system all sales orders to the point of transfer of data to MRP * To ensure that all data entered into the business system accurately reflects the requirements of the sales order * To organise and assist the 3rd party customer or Sales office with the provision of customer documentation as required by the conditions of the order * To accept and review the Order Confirmation, ensuring the accuracy of all data contained within it * To liaise with all departments in ensuring that the provisions of the sales order are accurately observed at all stages of process * To provide liaison between internal departments to facilitate all aspects of customer service Inside Sales Executive - Skills and Abilities - Manufacturing / Engineering / Mechanical / Electrical / Contract / Sales • Experience in a sales or customer service focused role for a manufacturing / engineering business * Prior experience generating quotations * Excellent written English * Confident communicator with a professional phone manner * Organisational skills, able to prioritise a busy workload Inside Sales Executive, Mechanical Engineering, Electrical Engineering, Manufacturing, Contract, Sales If this role could appeal please do apply now

Role Overview The Maintenance Department Coordinator supports the efficient day-to-day operation of the maintenance team. This role ensures planned and reactive maintenance tasks are scheduled, tracked, and completed in line with company policies, health and safety regulations, and service level agreements This is an ideal position for someone looking to enhance their career in facilities, property management, or plant operations. Key Responsibilities Coordination & Scheduling * Schedule planned preventative maintenance (PPM) works. * Log and allocate reactive maintenance requests. * Liaise with contractors, suppliers, and internal departments. * Track job progress and ensure timely completion. * Administering KPI ‘s and OEE & PPM initiatives Administrative Support * Maintain accurate maintenance records and documentation. * Update computer-Aided Management software. * Raise purchase orders and process invoices. * Prepare reports for management. Compliance & Health & Safety * Assist in ensuring compliance with UK regulations including: * Health & Safety at Work Act 1974 * Fire safety regulations * Risk assessments and method statements (RAMS) * Maintain contractor compliance documentation. * Support audits and inspections. Communication * Act as first point of contact for maintenance queries. * Provide updates to stakeholders on work progress. * Support team meetings and toolbox talks. Essential * Strong organisational and time management skills * Good IT skills: -Microsoft Office – Word, Excel, Outlook * Excellent communication skills * Attention to detail * Ability to prioritise workload Desirable * Previous experience in facilities or maintenance coordination * NVQ Level 2/3 in Business Administration or Facilities Management: -preferred but not essential Personal Attributes * Proactive and willing to learn * Team player * Problem solving mindset * Professional and customer focused Salary & Benefits Days 8-4.30pm – Monday-Friday £27-£30k 30 days annual leave including bank holidays Pension scheme Death in service Scheme Critical illness Scheme Training and career development opportunities **Please note due to volume of applications, only shortlisted applicants will be contacted

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. Customer Service Coordinator Derbyshire £26-£27k Min 3 months poses Perm. You will provide customers and clients with exceptional aftersales service and management of the recti

Customer Service CoordinatorEast Midlands GatewayHybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving teamWere looking for a Customer Service Coordinator to join us at KP Snacks.

Sales Support & Customer Service Coordinator (Agricultural Machinery)THE COMPANYGM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Custome

Accurate recording of dispatches in SAP for retail, foodservice, and consignment stock customers (for example, outbound delivery, post goods issue, VLPOD etc. Report weekly on service levels to trade using the Service Level dashboard. Cultivate and maintain strong relationships with our customers, i

No previous customer service experience is required, what matters most is. Respond to reviews and help maintain excellent customer service standards. Build knowledge of the company’s products and services.

The ideal candidate will ensure smooth operations by inputting data into CRM systems, assisting various teams to meet customer needs, and providing excellent customer service. A reputable recruitment agency is seeking a skilled Sales Coordinator to work from their office in Leicester.

This position involves maintaining customer relationships, managing stock levels, and ensuring smooth logistics operations.

A leading community equipment services provider in the UK is seeking a Customer Services Coordinator to manage communications with service users and ensure optimal service delivery.

Ecommerce Customer Service and Fulfilment Coordinator. Junior Customer Services & Operations Coordinator UK. This cross-functional role bridges customer support, eCommerce operations, and fulfilment, ensuring that our customers receive exceptional service throughout their purchasing journey.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A growing technical business in Marlow is seeking a Customer Service Coordinator for a 6-month contract. Candidates should have experience in customer service, strong communication skills, and a detail-oriented mindset. The position offers the chance to work collaboratively in a vibrant team environ

A leading healthcare provider in the UK is seeking a Customer Service Coordinator to handle calls from service users regarding community healthcare equipment.

Customer Service Executive will also provide first contact point for all emergency situations that may arise and is expected to function as local PR agents and sales support to maintain existing customer relationships and to promote future business. Passionate about excellent customer service delive

A leading service provider in Manchester is seeking a Customer Service Coordinator to manage operations and enhance customer satisfaction. Ideal candidates will have prior customer service experience and excellent communication skills.

A global organization providing health services is seeking a Coordinator for their Assessment Centre in Greater Manchester. Responsibilities include overseeing daily operations, managing appointment sessions, and ensuring excellent customer service. The ideal candidate will have a GCSE in Maths and

As a Customer Service Coordinator, you will be the primary point of contact between the company and its customers. They are seeking an experienced Customer Service Coordinator to join their team at their Burton Gateway Industrial Park site. Cross‑Department Collaboration: Work with other departmen

A leading recruitment agency is seeking a Customer Service Coordinator based in Manchester. The role involves managing the end-to-end order process, maintaining customer and supplier relationships, and ensuring on-time delivery.

A leading building solutions company is seeking a Customer Service Coordinator in Manchester. The role involves scheduling service visits, dispatching callouts, and providing first-class customer service. Ideal candidates should possess excellent communication and organizational skills, and a backgr

An environmental services company in the UK is seeking to hire an individual to manage service delivery operations effectively.

As a Customer Service & Administration Coordinator, you will receive:. To be successful in this Customer Service & Administration Coordinator role, you should have:. A leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service & Administration

A catering equipment firm in Greater London is searching for an organised Service Coordinator to manage service operations. This role involves scheduling engineers, responding to customer inquiries, and ensuring smooth service delivery. The ideal candidate has experience in coordination or customer

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

A leading recruitment agency in packaging is seeking a Customer Services Administrator to support internal operations and customer interactions. This role involves account handling and collaboration with the design team for artwork changes, requiring experience in customer service and stock manageme

Act as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance. Identify service improvement opportunities and pr

Relevant telephone based customer service experience. West Sussex Community Equipment Service Centre. Day to day you will spend 90% of your time on the phone, handling calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or or

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience. Ideal candidates should have some customer

Experience in customer service or account management is required, along with the ability to prioritize tasks effectively. A leading packaging brand management company in South Yorkshire seeks a Senior Customer Service Representative to manage the artwork flow and support Account Managers. You will i

A well-established global logistics provider in Essex is seeking an experienced Import Customer Services Coordinator. You will manage ocean import shipments, ensuring high standards of customer service.

Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC To

Carinity – Shalom has an exciting opportunity for an enthusiastic Customer Service Coordinator to join the team. The Customer Service Coordinator leads the homes administration team, working closely with the Residential Manager in the provision of personal administrative support and ensuring effic

A local training provider based in Manchester is seeking an individual for a hybrid role that includes administration of training courses and customer service support.

We're dedicated to delivering the best possible standards in design, build quality, and service for our customers. The aim of the role is to provide a professional, positive and enthusiastic service to our customers. Provide an excellent Customer Journey process – Including courtesy calls, site pr

A recruitment agency in the United Kingdom is looking for a Customer Service & Administrator. The successful candidate will act as the first point of contact for customer queries and support various administrative duties. Responsibilities include managing customer communications, maintaining order r

A leading home improvement retailer is seeking a proactive Service Centre Coordinator to ensure outstanding customer service and smooth installation processes. Ideal candidates have experience in service roles with strong literacy and numeracy skills, and must be tech-savvy, with familiarity in Goog

A luxury goods company is seeking a Customer Service Administrator to enhance client satisfaction through proactive communication and management of repair processes. The ideal candidate will have experience in customer service, strong knowledge of luxury products, and excellent problem-solving skill

Join Us as a Customer Service Coordinator. At least 1 year of customer service experience. Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills keep our field operations running smoothly and our customers smiling.

We’re supporting a growing technical business in Marlow that is looking for a Customer Service Coordinator to join their team. This position acts as the key link between customers, sales, and internal operations, ensuring orders flow smoothly, issues are resolved quickly, and clients receive excep

The role includes processing sales quotations, maintaining customer relationships, and providing world-class customer service. Candidates must have previous experience in sales administration or customer service, and strong communication and time management skills are essential. A reputable UK compa

A leading service provider is looking for a Customer Service Coordinator in Newton Heath, Manchester. In this role, you will manage scheduling for service visits, dispatch callouts, and provide excellent customer service via phone and email. Ideal candidates will have solid customer service experien

A leading equipment hire company in the United Kingdom is seeking a Customer Hire and Sales Coordinator based at their customer office. Candidates should have significant customer service experience, preferably in the Construction/Hire industry, and strong administration skills. This role will invol

Customer service is central to our operation and we report regularly on our customer satisfaction ratings across the build stage. Crest Nicholson's Eastern Division are looking for a Customer Service Coordinator to join the growing team on a 1 year Fixed Term Contract basis at our office in Brentwoo

Managing the customer service email inbox. Contacting suppliers and building strong relationships to ensure seamless service to the customer. Permanent | Customer Service | Inbound Calls | Trafford Park.