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The Vacancy 🌟 Join Our Team as a Customer Service Coordinator! 📍 Location: Croydon (Responsive Maintenance Division) We’re looking for a dedicated Customer Service Coordinator to join our team in Croydon, supporting one of our social housing contracts. In this role, you’ll be the central point of contact for residents, ensuring their concerns and complaints are handled with care, professionalism, and efficiency. You’ll play a vital role in maintaining trust and satisfaction by managing customer feedback and resolving issues throughout our maintenance programmes. 🔑 Key Responsibilities • 🗣️ Act as the primary contact for residents raising complaints or service concerns., • 📞 Manage and resolve customer complaints in a timely and empathetic manner, ensuring clear communication throughout., • 📋 Maintain accurate records of all customer interactions, complaints, and resolutions using our internal systems., • 🤝 Liaise with internal teams and contractors to investigate and resolve issues effectively., • 📅 Coordinate follow-ups and ensure residents are kept informed of progress and outcomes., • 🧠 Identify recurring issues and contribute to service improvement initiatives., • 🧾 Prepare reports and summaries of complaint trends for management review. 🚗 Requirements • Proven experience in customer service, complaints handling, or resident liaison-ideally within housing or maintenance services., • Strong communication and conflict resolution skills., • Excellent attention to detail and ability to manage multiple cases simultaneously., • Proficient in IT systems and comfortable using databases and reporting tools. We welcome applicants from all backgrounds and assess any disclosed convictions individually. We’re committed to fair hiring practices and creating an inclusive workplace. 💬 Ready to make a real impact in residents' lives Apply now and become part of a team that values empathy, accountability, and continuous improvement. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Work for Wates Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.

Customer Service Coordinator (WCS) Location: Welwyn Garden City Training to be carried out at Welwyn until Feb 26 then Work from home/Hybrid. Achieves business results and adds value to the service Focuses on internal and external customers Builds and maintains effective teamwork with colleagues Emb

Lexington is an award-winning contract caterer that focus on providing great food and service to customers.

Demonstrates excellent attention to detail and customer service skills. You will handle all aspects of the guest journey, delivering maximum service delivery when doing check in and check outs, rooming and providing general London knowledge. You will respond to all guest communication professionally

We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. Working closely together with our clients we provide a besp

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Lexington is an award-winning contract caterer that focus on providing great food and service to customers.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Excellent customer service and communication skills. Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests.

We are seeking a customer-focused Receptionist/ Administrative Assistant with strong interpersonal skills to provide an efficient reception service for the Prep School. The successful candidate will play a key role greeting visitors, signing people in and out of the school, dealing with telephone ca

You will work in our Service Centre delivering great customer service to our residents, internal and external customers. Following our Newlon GOLD principles and values of service excellence, customer focus and efficiency, you will do your best to ensure that all issues and enquiries are dealt with

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. Proactively engage with customers to understand their needs, make recommendations and deliver remarkable servic

What youll doBe a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProa

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Join our multi

Here at Williams , an independent trade-only plumbing and heating merchant, we're looking for a part-time Driver & Customer Service Assistant to join our busy and friendly team in Sevenoaks ! This is a varied and active role which includes: predominantly delivery driving , and occasionally ass

Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband tech-related quer

Youll be the first point of contact for customers of regulated mortgage lenders, helping people in sensitive situations such as mortgage arrears or the risk of repossession.

Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

Benefits Guaranteed hours Weekly pay On-site parking Hybrid working – 3 days in the office, 2 days working from home Supportive and collaborative working environment Day-to-Day Duties Support the Customer Service Advisor team Report on learnings from complaints to minimise re-occurrence and improv

Key Responsibilities Respond to customer enquiries via phone, email, and live chat Build positive and professional relationships with customers across the UK Use bespoke customer management software to log and update account information Provide clear guidance on products, services, and account acti

You will be a great fit if you have: Strong customer service experience A friendly, professional manner when dealing with customers in person and by phone The ability to work well during high-pressure seasonal periods (especially February–May) A proactive, hands-on approach and willingness to supp

Service Coordinator - Salary & Benefits Basic Salary £28,000 - £30,000 DOE 09:00-17:00 Monday to Friday working hours 22 Days Holiday + Bank Holidays (Increases with time served) Profit share scheme applicable after 12 months' service Free parking Company events Service Coordinator Position Over

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they tal

Are you an experienced Service Coordinator with a background within an engineering environment? Do you have strong communication, problem solving and organisational skills? If so, this Service Coordinator could be perfect for you. This Service Coordinator role is working

This means that your role will be to make sure our customers receive an exceptional and personal service every single time. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. Join our multi

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Join our

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent Customer Service Advisor to speak both German and English. You should have: A natural ability to communicate and emp

This means that your role will be to make sure our customers receive an exceptional and personal service every single time. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. Join our multi

Day-to-day duties Acting as the first point of contact for our customers, in person and on the phone Managing a large volume of customer calls and dealing with enquiries effectively and efficiently Making sure the customer areas are kept tidy and presentable and that our customers are well looked af

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Join our

You will need to be customer engaging with a friendly, professional personality. Customer Delivery Assistant Newark £12. Rapier Employment are currently seeking Customer Delivery Assistant for our busy Home Delivery client based in Newark for ongoing work.

Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers at the heart of every d

Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?Are you fed up of having no social l. Customer service and sales assistant<

Our Client in Darlington is looking for a receptionist.You will have relevant experience within a similar post with an excellent telephone manner.You must be flexible to work between of 7.

Excellent communication and customer service skills. Job Title: ADHOC Receptionist - High-Profile Client (Cambridge) Are you professional, confident and passionate about delivering exceptional front-of-house service? We are looking for an. You will act as the face of the building, ensuring all visit

What you'll bring to the role: Experience of working with customers delivering exceptional service Strong attention to detail with a good level of numeracy to conduct accurate cash transactions Resilient and able to handle challenging customer situations A passion and drive to achieve good customer

You'll also be trained across other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential. About us We love providing our customers with a great shopping experience they won't find anywhere else. We are one of the UK's largest supermarkets, we

Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to c

Salary: £24,800 + £1,000 Russian Speaking Customer Service Advisor Russian Speaking Customer Service Advisor. What youll need Customer service experience Must be ?uent in Russian and English Effective communication skills Good knowledge of Microsoft Office suite & Pro?cient typing abilities Abilit

What you'll be doing Greeting customers and visitors in a warm, professional way Answering and transferring phone calls and dealing with basic enquiries Keeping the reception area tidy and presentable Helping with simple admin tasks when needed Working closely with the sales and service teams to sup

Benefits include: Competitive salary 25 days holiday (rising to 30 days with service) + 8 days Bank Hols Pension (Company contributions rising with service) Life Assurance Medical Cash Back Plan Enhanced Family Friendly Leave GP24/7 Employee Assistance Program Eyecare vouchers Long Service Awards Re

Medical Receptionist/Admin (Part-Time).Are you an organised, friendly, and proactive individual with experience in a busy medical or administrative environment? We are currently seeking a confident.Belfast , providing essential support to both patients and the clinical team.This position is an on-go

You'll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you're needed. We're looking for people who are equally as passionate about putting customers first as we are.

Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor. Sales and Customer Service advisors Come and join our fun, lively and exciting environment using

Previous experience in a customer focused role - telephone based would be advantageous Friendly, approachable and confident telephone manner Confident negotiation skills when working with customers to convert quotes into orders Ability to provide unrivalled customer service and work to SLA's Strong

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. What you will be responsible for Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures,

Handling inbound calls, emails, and enquiries from customers and healthcare professionals Processing orders and ensuring accurate data entry into company systems Providing product information and support to assist customers in selecting suitable equipment Supporting the coordination of repairs, retu

Customer & Supplier Communication Build effective relationships, provide timely updates, and ensure high levels of customer service for both internal stakeholders and external clients. Key Responsibilities Fleet & Service Coordinator Compliance & Governance Make sure all inspections, services and do