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Fenwick is seeking a People Coordinator to support Human Resources administration, employee relations, and policies, helping deliver a positive colleague experience. If you’re passionate about HR and ready to make a real impact, we’d love to hear from you! When you join Fenwick, you’ll receive; • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (typically Thursday & Friday working from home) About the role Fenwick is looking for a People Coordinator to join our People team and provide hands-on support across the employee lifecycle. This role combines people advisory, policy management, and administrative responsibilities, offering the chance to work on a variety of HR activities while ensuring a positive experience for colleagues across the business. You will report to the People Systems Lead and work closely with senior People team members to support day-to-day people operations. In this role, you’ll assist with employee relations and people advisory work, providing first-line guidance to managers and colleagues, supporting absence management, performance, disciplinary, and grievance processes, and preparing related documentation. You will also take ownership of people administration, including contracts, onboarding and offboarding, right-to-work checks, payroll support, and maintaining accurate employee records, while helping identify opportunities to improve processes and systems. Additionally, you’ll be responsible for maintaining and updating People policies and procedures, ensuring they are compliant, current, and aligned with Fenwick’s values. You’ll act as a key user of the People system, generating reports, auditing data, and supporting wider People initiatives. This role suits someone with HR experience, strong organisational skills, and a proactive, solutions-focused approach who enjoys balancing advisory, policy, and operational responsibilities in a fast-paced, multi-site environment. What we are looking for in a candidate... Essential: • Previous experience in a HR / People / Personnel role, ideally within a retail or customer-facing environment., • Strong excel skills., • Sound understanding of UK employment law and HR best practice., • Experience handling people administration and employee lifecycle processes., • Strong attention to detail with a high level of accuracy., • Confident communicator, able to build effective working relationships with managers and colleagues., • Organised and able to manage multiple priorities in a fast-paced environment., • Comfortable working with HR systems and handling confidential information. Desirable: • Experience supporting employee relations cases., • Experience creating or updating HR policies and procedures., • CIPD qualification or working towards (Level 3 or above)., • Experience working in a multi-site or retail environment. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Project Support Officer\n\nSector - Design and Installation of Professional Kitchens, Shopfitting, Light Construction and Interior Fitout\n\nJob Type: Permanent\n\nLocation: Office in Newcastle upon Tyne, candidates living in the North East commutable from Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee \n\nPost Code: NE1 8AX\n\nSalary: £30,000 to £35,000\n\nStart Date: ASAP\n\nGreat opportunity! A clear career path into Project Management for individuals that want progress in that direction.\n\nYou will join an established firm involved in the design and installation of Commercial / Professional Kitchens across the North of England and Scotland. Your role will be to support the Sales and Projects Teams with estimating of both single items and full schemes, general administration / customer support and ensure equipment is available when required for projects on site.\n\nYour role as a Project Support Officer you will involve;\n\nAnswering telephone calls and make outgoing phone calls\nHandle and co-ordinate service calls\nUsing Exell, prepare purchase orders, client acknowledgements, delivery notes and invoices\nLiaise with suppliers to ensure goods are available to meet 'on site' dates, on a "just in time basis"\nPrepare accurate estimates for single items through to full schemes.\nAbility to read scaled design drawings and prepare specifications for estimates\nPrepare O&M Manuals\nPrepare RAMS\nAccept delivery of goods and supplies\nCheck for damaged or missing items.\nStore goods appropriately\nPick and pack orders for dispatch.\nMove stock around either by hand, using lifting equipment.\nLoad goods for dispatch\nCarry out stock counts as and when required. \n\nSkills and Attributes:\n\nAt least 2 years commercial experience in a similar role, supporting projects in the Installation of Commercial Interiors, Shopfitting, Light Construction, Interior Fitout or related sectors\nKnowledge of CAD software (beneficial, not essential)\nAble to work well as part of a team.\nAbility to work accurately and methodically.\nGood numeracy and IT skills\nGood communication skills\nAbility to plan and organise work.\nAbility to accurately complete paperwork and count stock items\nAn understanding of health and safety requirements\nFlexible approach to duties and tasks\nGood understanding of customer deliverables and the impact of failure/cost of poor quality \n\nThe role will suit individuals currently working as a Sales and Project Support, Sales Administrator, Project Coordinator, Contract Administrator, Warehouse Support and be living within a commutable distance of Newcastle upon Tyne, Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee or be willing to relocate.\n\nPlease forward your CV by clicking Apply Now

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