Customer service engineer jobs in Welwyn Garden CityCreate job alerts

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: • Logging all actions and ensuring accurate documentation in ConnectWise., • Answering calls and delivering excellent customer service at all times., • Meeting individual and team KPI targets in line with Service Desk goals., • Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required., • Managing and maintaining IT Glue documentation for customers and internal use., • Collaborating with the Sales team to provide solutions and recommendations., • Supporting hosted environments and local infrastructure for clients., • Diagnosing and resolving technical issues for clients and internal teams., • Assisting in small to medium-sized IT projects as directed by the Service Desk Manager., • Applying security updates and system upgrades for clients and internal systems., • Setting up and configuring core servers for clients and internal use., • Ensuring software licensing records are maintained., • 12+ months experience in a helpdesk or IT support role., • Experience with Windows 10/11 managed support., • Printer and server management (2016/2019)., • Management of domains/DNS (GoDaddy, 123 Reg, etc.)., • Office 365 Admin Centre / Exchange experience., • SharePoint, OneDrive, and Teams support., • Networking (DNS, DHCP, TCP/IP)., • 2+ years of experience in an MSP environment., • Hyper-V / VMware., • VOIP telephony support (3CX, Horizon)., • Remote Desktop solutions (Azure WVD, RDS)., • MDM solutions (Intune, Hexnode, etc.).

Position: CAD TechnicianLocation: Hertford Salary: £35,000 - £45,000 - Depending on experience CAD Technicianrequired for a well-established manufacturer of sheet metal products based in the Hertford area. In support ongoing growth they are seeking an enthusiastic CAD Technicianto produce designs for projects with the use of AutoCAD LT. It is anticipated the successful candidate will have experience in the structural steelwork, cladding, curtain walling or façade industries. CAD Technician Position Remuneration Salary £35,000 - £45,000 depending on experience 33 days holiday, including bank holidays Private Health Insurance, following the qualifying period Pension & Death in Service benefit Monday to Friday, full-time, permanent position Training & continual professional development CAD Technician Position Overview Designing and developing enclosures and facades with the use of 2D CAD, including installation, manufacturing and general arrangement drawings Travelling to customer sites to carry out dimensional site surveys throughout the UK and occasionally across Europe. Attending design meetings with customers and stakeholders Producing designs for installation purposes* Coordinating design requirements with customers and suppliers CAD Technician Position Requirements 5+ years of experience within a CAD Engineer / Design role Proven knowledge of 2026 AutoCAD LT A background within a structural steel, facades, cladding, curtain walling industry or similar Knowledge of Revit or Autodesk Inventor is an advantage Good communication skills Full UK Driving License with a willingness to travel for work occasionally Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Its finding new ways to maintain world famous, historic buildings. It's leading and collaborating to deliver every time.And its joining the professional business behind the monarchy.This is what makes working for the Royal Household exceptional. Every year Buckingham Palace hosts a wide range of Royal events, from investitures and receptions to the historic Trooping the Colour, and it welcomes thousands of visitors through its doors. Its home to many of our specialist teams, as well as housing residents and tenants across the wider Estate.Most of the buildings are listed with some scheduled ancient monuments. Youll therefore play an important role facilitating the modern-day workings of this historic estate, while also preserving these iconic buildings for generations to come.In this role youll take a role in driving the Technical Team of Building Surveyors, who act as custodians of the London estate. The role will encompass surveys and inspections, landlord duties, building monitoring and performance, producing technical standards and specifications, a focus on heritage and conservation as well as delivery of project works.Additionally you will take a leading role in driving the emissions reduction strategy for all buildings across the London Estate, in line with the Royal Households Net Zero objectives. This will involve conducting thorough reviews of the energy performance of the buildings, developing best practice policies on sustainable materials and energy interventions, and providing recommendations to the Decarbonisation Steering Group on energy-saving initiatives. • Lead and manage the Technical Team of Building Surveyors, the highly skilled decorating team and a wide variety of contractors, directing work and driving performance., • Drive the Building Surveying strategy towards the Royal Households Net Zero goals, proactively reviewing, exploring, and implementing various approaches that support the initiative., • Develop and implement best practice approaches for the conservation, repair and maintenance of the building fabric of the estate., • Manage a portfolio of works of varying scale, from planning to completion, ensuring projects are delivered on time and within budget., • Proactively manage stakeholder relationships, communicating progress and minimizing disruption., • Ensure compliance with statutory duties and legislative requirements, promoting a culture of risk awareness and management., • Manage budgets, tender processes, contracts and contractors, ensuring value for money and high-quality service delivery., • Provide technical support on conservation, repair, and maintenance to Facilities Managers, Building Supervisors, Engineers, and Project Managers for planned and reactive maintenance., • Provide technical support including specification writing for Specialist Term Contracts to ensure compliance across the Property Section team with statutory duties and legislative requirements., • Work closely with the Head of Operations, Head of Projects, Senior Facilities Manager and Senior Engineer on 10-year planning., • Support the preparations for large scale events and functions, where required., • Proven ability to lead building surveying strategies that drive sustainability and support Net Zero goals., • Chartered Building Surveying qualification or equivalent., • Experience working within historic listed buildings and on occupied multi-site estates., • A proactive approach to improving the environment and sustainability. Considering ways to improve the energy efficiency of the buildings, source sustainable materials and in ways that are sympathetic to the heritage assets., • Demonstrable experience of statutory compliance and risk management., • Previous experience with Computer Aided Facilities Management (CAFM) and CAD Systems., • Strong project management skills, capable of managing a varied portfolio of work.Proven budget management, cost control, and contract management experience., • Exceptional stakeholder management and interpersonal skills, with the ability to remain calm under pressure, make informed decisions, and maintain a collaborative, customer-focused approach to service delivery. We know that to deliver our best work; we need to feel at our best. Thats why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.Our excellent non-contributory pension plan (well contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.Find out more about the full range of benefits available to our employeehere.

A global OEM of high-quality and innovative construction plant is seeking an experienced and motivated Field Service Engineer to support a growing customer base across the South East of England.

Gas Engineer – Domestic We’re looking for an experienced Gas Engineer to carry out servicing, maintenance, and repair works on domestic heating systems across the region. You’ll ensure heating and hot water systems are safe, efficient, and completed to a high standard, with a strong focus on customer satisfaction. Key Duties: * Service and maintain domestic gas appliances * Carry out repairs and fault finding * Complete job updates and paperwork * Ensure full compliance with Health & Safety regulations Requirements: * Gas qualifications: CCN1, CENWAT, HTR1, CKR1 (essential) * Full UK driving licence * Previous domestic gas maintenance experience * Professional, customer-focused approach...

Join Affinity Water in our Development Experience Team as a Liaison Engineer, playing a key role in a seamless customer journey from project request through to completion of new water mains and service connections delivery.

Join Affinity Water in our Development Experience Team as a Liaison Engineer, playing a key role in a seamless customer journey from project request through to completion of new water mains and service connections delivery. Youll take ownership of a variety of projects, from new connections to large multi-phase developments, ensuring they are delivered safely, on time, within budget, and to the hig... WHJS1_UKTJ

Estimating Engineer Department: Commercial / Engineering Reporting To: Lead Estimating Engineer Location: Welham Green, Hertfordshire Company Overview Davall Gears is a long-established UK designer and manufacturer of gear systems and specialist gearboxes. Established in 1880’s, the company has been long associated with the supply of precision gears to companies in various industries across the world. The company is certified to AS9100 Rev D and accredited to Nadcap special process EDM machining. Davall is a specialist in the aerospace and defence power transmission field and has an “in-house” design and technical department to call upon for the development, prototype and manufacture of systems and assemblies serving aerospace, military, medical and other industries. Davall Gears Ltd. is part of MTI Motion wholly owned by Steel Partners Holdings L.P. (NYSE: SPLP) is a global diversified holding company that owns and operates businesses in a variety of industries. Overview This is an exciting opportunity to join our growing business, to inspire our people, and ensure our vision, a positive culture and our values are fully embedded in the company. In the short-term, success will be defined by a speedy establishment of gravitas and credentials in a business that requires significant change. In the medium term, our levels of service to existing customers and onboarding of new are to lead to exciting growth. In the long term, the company is looking for the future leaders to lead the company to become market leading gear specialist and manufacturer. Why Join Us You will enjoy a stimulating, rewarding and high-profile role offering wide scope to truly add value and influence our future. There is a lot to do so, provided you enjoy a challenge, are comfortable driving change agendas and are people focused, you will thrive at Davall Gears. Our Culture at Work At Davall, we pursue excellence in all we do. Our customers, our team and stakeholders deserve our very best effort 100% of the time. We strive to exceed customer expectations, create engaging and rewarding environment for our team and deliver committed value to our stakeholders. Davall is place where ideas are heard, focus is on action, team members respect each other and make impact together. Our Values Teamwork: An ability to work together with others to accomplish a common goal that cannot be accomplished alone. Respect: Valuing something and acting in a way that shows you care about its wellbeing. Integrity: Aligning your values and actions by doing what is right, ALWAYS. Commitment: Overcoming obstacles and persistently pursuing a worthy goal. Role and Responsibilities: Prepare accurate cost estimates for customers. Prepare quotes, compile bids and assist in agreeing contracts. Create routings and BOMs in ERP for quoted products. Interpret customer requirements including technical drawings to develop subcontracting requirements and internal manufacturing routings and develop transparent cost structure liaising with procurement, engineering and manufacturing teams. Collaborate on developing the most cost-effective manufacturing methods. Assists with evaluating cost structure for existing customers. Provide cost estimates during change process. Assist with tracking actual costs vs quoted costs and provide information for pricing change / manufacturing improvements. Assist in identifying and investigating cost reduction opportunities in manufacturing processes through cost analysis review. Prepare cost analysis, reports, and other necessary documentation as required. Analyse supplier quotes and liaise with procurement targeting cost optimisation. Comply with company health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff, and visitors. Work and act in accordance with company policy and procedures. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Skills: Mechanical engineering technical skills. Planning and organisation skills. Creating routings and BOMs. Communication and interpersonal skills. Commercial awareness and financial analytics. Advanced Microsoft Excel. Ability to work and proactively contribute as a part of cross-functional teams. Assertive, resilient and welcomes change. Engages interest and participation of others and has a collaborative approach to working with others. Actively committed to development, self-aware and optimistic. Knowledge and experience with AS9100 are preferred. Knowledge of estimating software package is preferred. Essential Qualifications and Experience: Minimum three years of experience in a cost estimating position and routings / BOM creation in precision engineering CNC industry. Minimum five years of experience working in the precision engineering industry technical positions. Mechanical engineering qualification, preferably at degree level or five years of relevant work experience. Experience in working as a part of cross functional team. Previous exposure in the gear and gear actuation product sectors would be an advantage

Estimating Engineer Department: Commercial / Engineering Reporting To: Lead Estimating Engineer Location: Welham Green, Hertfordshire Company Overview Our client is a long-established UK designer and manufacturer of gear systems and specialist gearboxes. Established in 1880's, the company has been long associated with the supply of precision gears to companies in various industries across the world. The company is certified to AS9100 Rev D and accredited to Nadcap special process EDM machining. They are a specialist in the aerospace and defence power transmission field and has an in-house design and technical department to call upon for the development, prototype and manufacture of systems and assemblies serving aerospace, military, medical and other industries. They are part of MTI Motion wholly owned by Steel Partners Holdings L.P. (NYSE: SPLP) is a global diversified holding company that owns and operates businesses in a variety of industries. Overview This is an exciting opportunity to join our client's growing business, to inspire their people, and ensure their vision, a positive culture and their values are fully embedded in the company. In the short-term, success will be defined by a speedy establishment of gravitas and credentials in a business that requires significant change. In the medium term, their levels of service to existing customers and onboarding of new are to lead to exciting growth. In the long term, the company is looking for the future leaders to lead the company to become market leading gear specialist and manufacturer. Why Join Our Client You will enjoy a stimulating, rewarding and high-profile role offering wide scope to truly add value and influence their future. There is a lot to do so, provided you enjoy a challenge, are comfortable driving change agendas and are people focused, you will thrive at our client. Our Client's Culture at Work They pursue excellence in all they do. Their customers, their team and stakeholders deserve their very best effort 100% of the time. They strive to exceed customer expectations, create engaging and rewarding environment for their team and deliver committed value to their stakeholders. They are place where ideas are heard, focus is on action, team members respect each other and make impact together. Our Client's Values Teamwork: An ability to work together with others to accomplish a common goal that cannot be accomplished alone. Respect: Valuing something and acting in a way that shows you care about its wellbeing. Integrity: Aligning your values and actions by doing what is right, ALWAYS. Commitment: Overcoming obstacles and persistently pursuing a worthy goal. Role and Responsibilities: Prepare accurate cost estimates for customers. Prepare quotes, compile bids and assist in agreeing contracts. Create routings and BOMs in ERP for quoted products. Interpret customer requirements including technical drawings to develop subcontracting requirements and internal manufacturing routings and develop transparent cost structure liaising with procurement, engineering and manufacturing teams. Collaborate on developing the most cost-effective manufacturing methods. Assists with evaluating cost structure for existing customers. Provide cost estimates during change process. Assist with tracking actual costs vs quoted costs and provide information for pricing change / manufacturing improvements. Assist in identifying and investigating cost reduction opportunities in manufacturing processes through cost analysis review. Prepare cost analysis, reports, and other necessary documentation as required. Analyse supplier quotes and liaise with procurement targeting cost optimisation. Comply with company health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff, and visitors. Work and act in accordance with company policy and procedures. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Skills: Mechanical engineering technical skills. Planning and organisation skills. Creating routings and BOMs. Communication and interpersonal skills. Commercial awareness and financial analytics. Advanced Microsoft Excel. Ability to work and proactively contribute as a part of cross-functional teams. Assertive, resilient and welcomes change. Engages interest and participation of others and has a collaborative approach to working with others. Actively committed to development, self-aware and optimistic. Knowledge and experience with AS9100 are preferred. Knowledge of estimating software package is preferred. Essential Qualifications and Experience: Minimum three years of experience in a cost estimating position and routings / BOM creation in precision engineering CNC industry. Minimum five years of experience working in the precision engineering industry technical positions. Mechanical engineering qualification, preferably at degree level or five years of relevant work experience. Experience in working as a part of cross functional team. Previous exposure in the gear and gear actuation product sectors would be an advantage. TPBN1_UKTJ

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Mechanical Field Service Engineers. As Mechanical Field Service Engineer you will be responsible for mechanical maintenance and technical support to the water production team to repair and maintain water assets. United Utilities are responsible for water and wastewater services in the Northwest of E

Due to continued growth in the UK market, they are looking to recruit their first UK-based Field Service Engineer to strengthen customer support nationwide, particularly across the Midlands region. As a Field Service Engineer, you will travel across the UK installing, servicing, troubleshooting, and

Produce high‑quality service reports and customer documentation after each visit. JOB TITLE: Field Service Engineer. Be flexible with working hours to meet customer needs.

Field Service, Mechanical Engineer. This isn’t just a service role, it’s a chance to build a broad and valuable engineering skillset:. Master field-based engineering.

United Utilities delivers essential water and wastewater services to millions of customers across the North West. We’re looking for a skilled Instrumentation Field Service Engineer to support the reliability and performance of our assets across the North West. Deliver efficient instrumentation mai

Due to business growth they now seek to hire an experienced Service Engineer with minimum 2years operational experience in service /installation of compressed air products. As Service Engineer you are responsible for installation, maintenance and repair tasks on customers compressed air equipment to

Job Title: Field Service Engineer Location: Hertfordshire & neighbouring areas (Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Greater London) Also recruiting across Kent, Bristol, Plymouth & Exeter, plus an Installation Engineer in Manchester Salary: £36,000 basic + bonus structure, o

General Warehouse Operative - Waltham cross.You'll help ensure parcels are processed accurately, safely, and efficiently as part of the operations team.Sort, scan, and move parcels through the warehouse.Assist with vehicle loading and unloading.Follow all safety procedures and maintain a tidy worksp

Responsible for making sure our customers receive their orders as quickly as possible. Dispatching goods to our customers.

Are you a Field Service Engineer, Service Technician or Maintenance Engineer looking for a home-based role with autonomy, variety and strong earning potential?. Field Service Engineer Garage Equipment. Youll be working on specialist garage and workshop equipment, carrying out service, repair, maint

Warehouse Operative - Aston Clinton.Think Specialist Recruitment are delighted to be working with a growing thriving national award winning business based near Aylesbury.Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for

Junior Service Engineer (ACS / Gas Safe). This varied role will see you initially shadowing senior engineers and then working autonomously as you carry out a range of PPM in addition to some reactive breakdown work on specialist spray booths.

Fire & Security Engineer North Dorset. If youre an engineer who likes solving real problems, owning your work, and being trusted for your expertise, this role is worth your attention.

Great opportunity to work as a.Forklift Battery Specialist/Warehouse Operative.Forklift Battery Specialists/Warehouse Operatives.As a Battery Changing Operator your duties include:.Safe removal of the discharged batteries from forklifts or other MHE equipment.Battery charging and maintenance.Operati

Warehouse Operative/Afternoon loader.They are looking for a reliable and hardworking Afternoon Loader to join their team.You will be responsible for efficiently loading and unloading goods, ensuring accurate handling, and maintaining a safe work environment.With some Office duties, for example, Mani

You will act as a key point of contact for customers and engineers, ensuring service visits are scheduled efficiently, compliance requirements are met, and customers are kept informed throughout the process. Our client is looking for a highly organised Service Coordinator / Engineer Scheduler to sup

Our clients and their customers come from diverse backgrounds and so do we.

Working within a clean, modern environment, you’ll be trusted with ensuring high-value electronic components meet strict industry and customer requirements before they move any further. Pension scheme and virtual GP service. Ensure compliance with industry standards and customer specifications.

Ton Driver/Warehouse Operative (Hybrid).Interaction is recruiting on behalf of a well-established food wholesaler in Watford for a hybrid 3.This is a fantastic opportunity for a reliable and hardworking individual to join a dynamic and growing business.Ton Driver/Warehouse Operative, you will be wor

None required - full training givenNexus People are looking for Warehouse Operatives in Hoddesdon to work with our client, who is one of the UK's most popular supermarket chains.Full-time hours offering Days, Afters and Nights (working 5 out of 7 days).Picking & Packing Orders in a War

We are currently recruiting a Warehouse Operative to join a well-established industrial operation based in.This is an excellent opportunity for someone looking to enter or develop within a warehouse or industrial environment.Full training is provided, with long-term stability and progression opportu

Ensuring quantities for customers are correct .

The company hold a leading market share in the supply and maintenance of Bespoke electromechanical products The role will cover mainly the M1 corridor, so ideally you will be based around Reading, Watford or Luton Main Responsibilities: * Aiming to be onsite at your first call of the day by 9am

The Material Controller (Traceable Products) is responsible for the accurate handling, inspection, control and packaging of fully traceable electronic components in line with company procedures, industry standards and customer-specific requirements. Receive, process and control traceable electronic

Responsible for making sure our customers receive their orders as quickly as possible. Dispatching goods to our customers.

Youll work through your orders independently to help get our 2,000-plus products into the hands of happy customers, taking pride in the fact that without you, our shelves would be empty.

Our client places people at the heart of everything they do and prides themselves on creating a fun and inclusive working environment.They genuinely value every team member, regularly host free staff events throughout the year, and have even empowered employees to shape the company's core values.The

As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. Non-Negotiable Requirements of Field Service Engineer:. Requirements of Field Service Engineer:.

The Role Are you skilled in both electrical and mechanical systems? This position offers the opportunity to make a real impact as a Field Service Engineer within a growing engineering team. Inspire Resourcing Ltd are seeking a Field Service Engineer with Electrical and Mechanical skills. The role f

Laboratory Field Service Engineer £40,000-£46,000 | Company Vehicle Provided | Field‑Based Laboratory Role | Full Training Provided | 12 month FTC Salary, Benefits & Hours £40,000-£46,000 basic salary, dependent on experience Company vehicle provided Core working ho

Field Service Engineer | Home-based | £35,000 - £45,000 + company vehicle Are you a skilled Field Service Engineer seeking your next opportunity? This role involves regular travel across the South West and occasionally overseas, with some time spent away from home to support client need

Your Role as Field Service Engineer will include:. Are you a Field Service Engineer looking to maximise your earnings with door-to-door pay and unlimited overtime? This is a fantastic opportunity to join a market-leading company where your hard work is rewarded, giving you realistic on-target earnin

Working within a clean, modern environment, youll be trusted with ensuring high-value electronic components meet strict industry and customer requirements before they move any further. Pension scheme and virtual GP service. Ensure compliance with industry standards and customer specifications.

Key Responsibilities Carry out installation, commissioning, and servicing of water treatment equipment Diagnose faults and perform repairs efficiently to minimise downtime Conduct routine maintenance and system checks Provide technical support and advice to customers on-site Complete service report

Managed Print Service Field Engineer Job Advertisement: Managed Print Service Field Engineer Location: Head office located in City of London, Extensive travel to Essex and Hertfordshire locations 5 days a week from where you are located. Contract Type: Permanent Working Pattern: Full Time Are y

What you'll be doing Checking the accuracy of inbound supplier deliveries in line with the GFR programme Auditing picker accuracy for stock bound for stores, investigating any discrepancies found Carrying out load adherence checks to ensure outbound goods meet requirements Following agreed a

A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. Deliver high standards of customer service while maintaining a professional image. Candidates with previous field service or customer-facing experience, a valid dri