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Conference & Events Sales Executive - Eastwood Hall, Nottingham | Full-Time / Permanent £13.25 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Join the team at Eastwood Hall, a leading conference and events venue in the heart of Nottinghamshire. We’re looking for a driven and personable Conference & Events Sales Executive to convert enquiries into confirmed business and help deliver exceptional event experiences. In this role, you’ll manage incoming conference, meeting, and event enquiries, conduct show rounds, prepare bespoke proposals, and build strong relationships with corporate clients and event organisers. Working closely with operations and revenue teams, you’ll ensure a seamless handover from sale to delivery while consistently achieving sales targets and maximising revenue opportunities. The ideal candidate will have previous sales experience within hospitality or events, excellent communication skills, strong attention to detail, and a proactive, target-focused mindset. If you’re passionate about delivering outstanding service and thrive in a fast-paced environment, we’d love to hear from you. All about us... Eastwood Hall is a historic country house set within 26 acres of landscaped grounds in Nottinghamshire. Originally built in the 19th century and once home to the Barber Walker family, prominent figures in the region’s coal mining industry, the hall has been carefully restored and transformed into a modern conference, training and events venue. Today, Eastwood Hall blends its rich heritage with contemporary facilities, welcoming guests from across the UK for business events, meetings, and residential stays in a unique countryside setting. Conference & Events Sales Executive - The Role • Manage and respond to all conference and events enquiries in a timely and professional manner, • Convert enquiries into confirmed bookings to achieve and exceed sales targets, • Conduct client show rounds and venue tours, • Prepare tailored proposals, contracts, and detailed event quotations, • Negotiate rates in line with revenue strategy and business needs, • Proactively generate new business through outbound sales activity and account management, • Build and maintain strong relationships with corporate clients, agents, and event organisers, • Coordinate detailed handovers to the operations team to ensure seamless event delivery, • Maintain accurate records and reporting using the sales/CRM system, • Attend networking events, trade shows, and client meetings to promote the venue, • Upsell additional services and packages to maximise revenue opportunities, • Previous sales experience within hospitality, conferencing, or events, • Proven track record of achieving or exceeding sales targets, • Confident communicator with strong presentation and negotiation skills, • Highly organised with excellent attention to detail, • Customer-focused with a consultative sales approach, • Proactive, self-motivated, and results-driven, • Comfortable managing multiple enquiries in a fast-paced environment, • Strong administrative and IT skills (CRM and Microsoft Office proficiency), • Commercially aware with the ability to identify upselling opportunities, • Professional, personable, and confident conducting client show rounds, • Team-oriented with the ability to collaborate effectively across departments Not only will you be joining the Eastwood family you will also be joining Levy which is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Junior AI Developer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Developer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Technician – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\n\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\n\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\n\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\n\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\n\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\n\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\n\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\n\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\n\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\n\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\n\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\n\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\n\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\n\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\n\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £28,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Thinking About a Career Change? Why Not Choose HR?\n\nIf you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.\n\nMany of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.\n\nOur HR Career Change Programme\n\nWe specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.\n\nWhether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.\n\nPlease note that this is a training course and fees apply.\n\nWhy Human Resources?\n\nThe HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.\n\nEven entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).\n\nHere are typical UK salaries at various stages of the HR journey:\n\n * HR Administrator – £27,000+\n\n * HR Assistant – £30,000+\n\n * HR Officer – £35,000+\n\n * HR Advisor – £38,500+\n\n * HR Manager – £55,000+\n\nAnd with hybrid and remote roles increasingly common in HR, the flexibility is there too.\n\nHow It Works – Your 3 Step Journey Into HR\n\nStep 1 – CIPD Level 3 Certificate in People Practice\n\nThe CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.\n\n * Accredited by the Chartered Institute of Personnel & Development (CIPD)\n\n * Covers recruitment, employee relations, HR systems, and more\n\n * Complete in approx. 10-14 weeks at your own pace\n\nThis course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.\n\nStep 2 – Tailored Recruitment Support\n\nOnce you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.\n\nWe’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.\n\nYou’ll get:\n\n * A professionally written, HR-focused CV\n\n * Job-matching advice tailored to your experience and location\n\n * Application support, interview prep, and mock interviews\n\n * Ongoing 1-to-1 guidance to help you land your first HR role\n\nStep 3 – Start Your New HR Career\n\nMost of our candidates secure their first HR job within 3–6 months of qualifying—and often sooner if they’re based near a major town or city.\n\nAnd to give you confidence, we offer a Money Back Guarantee:\nIf we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.\n\nFlexible, Affordable, Achievable\n\nTo make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.\n\nReady to Make the Change?\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Trainee AI Programmer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Engineer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Booking Co-ordinator Full-time, Permanent £25,300 At Hamilton Cross, we pride ourselves on delivering exceptional service, supporting our healthcare professionals, and ensuring our clients receive safe, reliable staffing solutions. We are looking for an organised, confident, and customer-focused Booking Co-ordinator in NG15 (08:00-05:00pm) who shares our commitment to excellence, integrity, and putting people first. This is a pivotal role where you will connect the right professionals to the right shifts, ensuring continuity of care while maintaining the highest standards of compliance and service delivery. Working Arrangements • Office-based training for the first 6 weeks, • Hybrid working thereafter: 3 days in the office and 2 days working from home, • Participation in a shared, fair on-call rota The Role • Coordinating staff bookings and managing rotas to meet client requirements, • Building positive, professional relationships with healthcare staff and clients, • Maximising shift fulfilment while upholding compliance and quality standards, • Responding promptly and effectively to enquiries and operational challenges, • Maintaining accurate records and updating internal systems with attention to detail, • Working collaboratively with colleagues to uphold our reputation for reliability and excellence What We’re Looking For • Minimum 1 year’s experience in Care Coordination (required), • Background in customer service, sales, call handling, or rota coordination (preferred), • A confident communicator who demonstrates professionalism and integrity, • Strong organisational skills with the ability to prioritise in a fast-paced environment, • A proactive, solution-focused mindset, • Competent IT skills and ability to manage multiple systems, • A team player committed to delivering outstanding service Why Join Us? • A supportive team culture built on respect and collaboration, • Full training and continuous development opportunities, • Clear progression pathways, • Company pension, • Health & wellbeing programme, • Free Parking

Salary: £27,000 - £31746 OTE up to £55k upon completion of jobs As a Water Meter Engineer, you will install and maintain water meters for our Client – Severn Trent Water. This role will consist of working internally and externally in domestic properties and directly with Severn Trent Water customers. The successful candidate must have a minimum of NVQ level 2 in plumbing or equivalent, or significant plumbing experience. We are looking for someone to: • Make sure all work is carried out according to safe working methods and best practise procedures, • Ensure that all activities associated with the job are carried out according to laid down procedures where possible, • Identify areas that can be improved and report to Team Leader/Site Agent, • Promote a positive company image whilst at work through the wearing of company clothing, your customer service and site cleanliness, • Demonstrate initiative by constantly looking to see where improvements can be made, • Maintain the highest customer standards whilst on site, • Ensure that daily vehicle checks are carried out – to ensure cleanliness and tidiness of vehicle and the safety of the driver and passenger, • Attend ‘out of hour’ emergency repair jobs on a rota basis, • NVQ Level 2 in Plumbing or equivalent experience This role will be on a self-employed basis, through umbrella company Hudson, with a basic hourly salary and an OTE of circa £55,000. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Tester About this Role We are looking to recruit an Associate level tester to join our established Customer Outcomes Testing Team. The role will be responsible for completing journey testing to review whether our customers receive good outcomes and identifying areas of opportunity for improvement. What you’ll do * Complete Journey Testing on specific populations of customers in line with the testing scope and methodology * Document your findings accurately to enable the testing to be reviewed and also re-performed as necessary * Understand insights from a range of sources to support your findings in a broader context * Clearly communicate areas of concern, opportunity or best practice * Self manage timelines in alignment with the testing schedule * Build and manage a network of business partners to provide the context on the reasons why processes are performed in the way they are, along with any relevant risks that may be associated with the process * Look to develop the team process and results to give maximum impact to the business and our customers What we’re looking for * You’ll have a high attention to detail, able to identify areas where things aren’t as you would expect, and then be comfortable to seek to understand why * You’ll be a keen problem solver, always wanting to ask why things are done the way they are, and the impact of doing things in a certain way * You’ll be someone who is able to identify what a good outcome is for a customer, and articulate why these haven’t been achieved * You’ll have strong influencing skills with the confidence to challenge the status quo * You’ll be able to project plan pieces of work, identifying key milestones and reporting on progress against them * You’ll have great experience of Capital One processes and systems AND / OR be an experienced tester in the financial services industry for identifying good customer outcomes * You’ll drive continuous improvement and be an advocate for the team and department * Working knowledge of Consumer Duty and what that means for our business Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £28,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you’ll manage each individual situation to help find a suitable outcome for them. What you’ll do * Remain customer focused and put them at the centre of every decision * You’ll get to grips with customers’ financial situations, figuring out their budget and helping them understand what payments are affordable for them. * Use your judgement when assessing the right outcome for the customer * Credit can be complicated. You’ll help our customers understand complex information by explaining it in really clear terms. * Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities * You’ll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we’re looking for * A natural problem solver focused on getting the right outcomes for our customers * Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. * A team player that acts with integrity and treats our customers and associates with respect * We’d love it if you have first-hand experience within the Finance Industry - but don’t worry if not, as this isn’t a deal breaker! * A great communicator * A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you’ll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You’ll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you’ll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Compliance Assurance Business Partner - Principal Associate About this role We’re looking to recruit a Compliance Assurance Business Partner. In this role you would be responsible for a diverse range of areas that will support First Line risk owners in understanding compliance risks within their Business Areas and processes, and promote improvements in the quality of associated compliance controls and the delivery of good customer outcomes. The Compliance Testing and Assurance team is a trusted partner that provides effective challenge to ensure our business can deliver on their objectives. As a Compliance Assurance Business Partner, your role will require excellent communication and interpersonal skills, superb integrative thinking and problem solving, and a desire to help the business effectively manage compliance risk so we can deliver on our strategy. If you have a passion for using risk management as a competitive advantage to drive tangible improvements in the understanding and managing of compliance risk, whilst raising awareness of external factors across the industry to build into our decision making, then our Compliance Assurance Business Partner role could be the opportunity you’ve been looking for. What you’ll do Advise and partner with associates across the UK Business to ensure we can successfully deliver our business strategy while meeting our internal and external obligations in how we manage our compliance risks. You will do this by: * Partnering with the business to ensure they are aware of their Legal and Regulatory obligations and understand internal policy expectations to enable them to effectively control for them * Leading on key risk assessment activity, with a compliance lens, such as Process Level Assessments and Risk & Control Self Assessments. You will provide challenge on compliance risk and mitigating control suites * Conducting regulatory reviews on key pieces of regulation such as GDPR and Consumer Duty to ensure that compliance risk is regularly reassessed and that business partners fully understand their obligations and how to effectively control for the risk * Partnering with key stakeholders in the UK Legal department to support the team and the wider business in interpreting and understanding the compliance obligations the UK business faces * Building and maintaining collaborative relationships with business stakeholders in order to influence decisions and aid them in understanding their compliance risks What we’re looking for * A skilled risk professional experience working within financial services. * Extensive compliance knowledge of FCA, CCA, GDPR and marketing regulations and applying these to a financial organisation * Understanding of what good outcomes are for customers and how to assess these * Experience of leading or undertaking risk and control assessments and providing effective assurance and challenge to a wide range of stakeholders across different business functions. * A problem solver that can identify and recommend solutions to improve our control suites, mitigation activities and operational processes * An ability to build trusted relationships with stakeholders across the business * Effective at managing competing priorities, with a strong focus on delivering results in conjunction with considering the needs of the team * You already hold or are interested in working towards a relevant ICA or IRM qualification (e.g. ICA Certificate in Compliance or IRM Certificate in Risk Management) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to but our associates are required to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring commercial acumen and business development know-how - working internally and externally to identify high leverage growth opportunities. They will lead engagement, negotiation and due diligence to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Own the development and delivery of the UK Marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and Brand equities * Lead the execution of market leading digital marketing for new customers across existing and emerging channels * Develop and drive forwards our brand strategy - bringing to life our Capital One values * Be accountable for ensuring marketing is compliant with internal policies and regulations * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these opportunities to fruition * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting partnerships * Own risk management processes, controls and budget management for all UK Marketing activities * Sponsor internal and external growth investments - working with product managers on and a cross functional team to bring these to market * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Develop and lead and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing leader with proven track record of driving growth across the marketing funnel in a highly regulated industry * Ability to thrive in a high-performing analytical environment that encourages creativity with integrated data-led decision making * Demonstrable experience building and leading strong teams at scale in a high performance environment * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * A strong understanding of brand strategy with a clear understanding of how to drive performance across the marketing mix * Highly data literate and able to understand and optimise performance across campaigns and channels in order to drive results * Ability to balance of strong data and analytical skills, with the empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Studio We’re looking for a creative lead to head up our Studio team in Nottingham. You’ll guide our creative approach to marketing campaigns and customer comms that help our customers succeed with credit. You’ll join our wider Design team to turn big business goals into memorable customer experiences. What you'll do * Lead the team. You’ll manage 12 talented Designers (including Visual and Motion Designers), Copywriters and Design Ops. * Inspire growth. You’ll coach your team to help them do their best work while developing their careers. * Set the bar. You'll guide our approach and inspire creative excellence, consistency and innovation. * Be the customer’s voice. You’ll champion our customers' needs to develop great experiences across the entire journey, not just the parts you own. * Bridge the gap. You’ll work with business partners to understand customer needs, and influence marketing strategy. * Run the shop. You’ll manage the team’s roadmap and resources, making sure we deliver on time while still finding space to experiment. * The final word. You’ll give the final creative sign-off, ensuring all output is on-brand, legally compliant and creatively exceptional. Who you are * A proven leader. Significant experience in creative leadership, either in a creative agency or in-house Marketing or Design team. Experience in Finance or a regulatory industry is a nice-to-have, but not essential. * A creative pro. Your portfolio is packed with examples showing expertise in branding, visual identity and integrated campaign creatives. * A mentor. You know the creative process inside out and love guiding others through it. * A storyteller. You make the complex feel simple and compel your audience to act. * Open-minded. You share your points of view, but listen to others with an open mind. * Patient but persistent. You know great ideas need data and a bit of grit to get over the line Ready to lead our Studio? You can apply online right now. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Location: Nottingham Pay: £12.25 to £13 per hour. Up to £17 per hour depending on experience. Contract: 3 months on going, full time. Monday to Friday 9am till 4:30pm The role Overall Responsibility To provide a personal care & support service to a diverse range of vulnerable customers within our communities. Treating everyone with dignity and respect to meet their individual needs whilst promoting independence in a safe environment. Key Responsibilities • Empower customers to maintain and establish positive relationships in the wider community., • Provide practical support to customers for essential daily living tasks., • Be key worker for allocated customers to develop an understanding of their requirements and best meet their needs., • Assist with the creation of support plans and work with external parties in achieving the best outcomes for customers., • Encourage customers in developing and maintaining independence and emotional wellbeing., • Ensure customers are supported in a safe and caring environment with the confidence to raise issues, • Recognise changes in customer behaviours and potential safeguarding issues associated. Respond and challenge in an appropriate and empathetic manner, • Work with colleagues to maintain accurate customer records Skills/Experience • Experience in Housing, • Level 1 Health & Social Care or willingness to work towards, • Basic IT literacy, • Good verbal communication skills, • Able to read, write and understand basic English, • UK drivers' licence is desirable

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Service Desk / 1st Line Technical Support - Nottingham - £24,000 A fantastic opportunity for someone looking to start or develop their IT career. You'll be the first point of contact on a busy Service Desk, handling calls, emails and tickets while providing excellent customer service. Role Highlights: • First-line IT support for password resets, account admin, mailbox requests and basic troubleshooting., • Log and manage tickets accurately in the ITSM tool., • Escalate issues when needed and keep users updated throughout., • Strong communication skills and confidence on the phone., • Customer service experience (IT experience is a bonus). Perfect for anyone with a passion for technology and a desire to build an IT career.Apply now!

First Line Support Assistant Location: Nottingham Salary: Up to £28,000 dependent on experience Hours: 37.5 hours per week (flexible hours) A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it's team. The successful candidate will provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets. This opportunity would suit a junior IT professional looking to develop their skills, a candidate with relevant IT qualifications seeking hands-on experience, or someone with existing first-line support experience looking to progress. Salary will be dependent on experience. Key Duties and Responsibilities Log, manage, and resolve incidents and service requests in line with internal processes Ensure incidents and requests are handled within agreed service level agreements Deliver a professional, consistent, and high-quality support service Maintain a positive customer experience throughout support hours Use knowledge articles, online resources, and team expertise to achieve first-time fixes where possible Escalate issues to second- and third-line support teams or external providers when required Contribute to the service desk knowledge base, identifying gaps and submitting new or updated documentation About the Candidate Experience in a first-line or relevant roleStrong communication skills with a customer-focused mindset Enthusiastic about developing a careerOrganised, proactive, and able to work effectively in a fast-paced environment This is an excellent opportunity to join an organisation that values development and offers structured training and ongoing support.

An established UK-based engineering business specialising in machine-tool peripherals and automation solutions is looking to recruit an experienced Service Engineer to support its growing customer base. The company supplies, installs and services advanced equipment used within precision machining and manufacturing environments, helping customers nationwide. Paying a basic salary of up to £45,000, this is a key role within the service function, offering a high level of autonomy, technical responsibility and customer interaction. Service Engineer Responsibilities • Carry out on-site installations, servicing, repairs and upgrades in line with service schedules and customer requirements, • Provide first-line remote technical support via phone and email to customers and service engineers, • Support service coordination by assisting with case progression and documentation using digital systems, • Prepare materials, documentation and technical information ahead of installations, • Proven experience as a Field Service Engineer within manufacturing, machine tools, automation or related engineering environments, • Strong electrical and mechanical fault-finding skills, • Excellent organisational skills with the ability to manage multiple tasks independently, • Confident communicator, comfortable supporting customers and colleagues at all levels, • Strong IT skills and ability to work with digital service systems, • A proactive problem solver with a customer-focused mindset, • Competitive base salary, plus overtime, • Senior, autonomous field-based role within a respected engineering business, • Exposure to advanced machine-tool and automation technology, • Ongoing training and development ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Your new companyYou will work for a client-side organisation, that specialise in the hospitality sector. They pride themselves on creating fantastic spaces for people to socialise, and offer a fun and dynamic environment to work in. Your new roleYou will work as an Estates Manager and deliver accurate valuations and estate management support to regional teams and others. You'll drive income growth through proactive rent assessments, negotiations, and effective oversight of the property portfolio. You'll also manage external agents to ensure consistently high service standards, maintain full compliance across the estate, and deliver excellent customer service aligned with our company values. You will also manage rent reviews and lease renewals.What you'll need to succeedYou will have a RICS qualification, along with estate management and valuations experience. You will have experience in hospitality and leisure, along with a driving licence due to this being a field based role. What you'll get in returnYou will receive a basic salary between £65000 - £72000 as well as car allowance and bonus. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Our business is growing, and so are the opportunities for you to thrive. We’re looking for skilled Multi Trade Operatives to join our Response team, based in Nottingham and surroundingareas, carrying out reactive repairs, deliver high quality work in a fast paced, target driven environment. Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair. At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong. Competitive basic salary of £34,293 with the potential to earn up to £38,349 Your hard work will always be recognised and rewarded: • Weekly pay with a guaranteed 39 hour week and annual reviews, • Productivity bonuses, plus call out and overtime pay, • Company van, fuel card, and travel expenses, • Uniform and PPE provided, no charge, • 31 days paid holiday (including bank holidays), • Pension contributions to support your future, • Life Insurance, covering you on and off site, • Health and wellbeing support via Lighthouse Charity, • Health & Safety first - We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers., • Multi trade work -Complete second fix tasks in occupied residential properties, including joinery, plumbing, and plastering., • Customer focused - Enjoy working in domestic environments, engaging with residents and collaborating with your team., • Problem solving - Apply fault finding skills in domestic settings to resolve issues effectively. You will be qualified to NVQ Level 2 (or equivalent) in a relevant trade, ideally with experience in domestic or social housing environments, desirable, but not essential. With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

Room Leader Key InformationLocation: Lowdham, Nottinghamshire, United Kingdom Nottinghamshire NG14 7EN Contract Type: Full-timeContract Length: PermanentSalary: £13.25-£14.00 (£27,772 - £29,344 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team inLowdham, Nottinghamshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND 1 ROL

Painter and Decorator with Damp and Mould Experience I am currently recruiting for a large social housing company who require two Painter and Decorators to work on the damp and mould projects. • Temp contract initially, for 3 months, but could lead to a full time role for the right candidate., • Location- Derby/Nottingham area, • Van and Fuel card provided so must have full UK Driving licence, • £20 per hour PAYE or £22.50 per hour umbrella or CIS payments You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: • At least 25 days paid holiday and bank holidays, • Generous pension scheme arrangements, • Shared parental & adoption benefit, • Paternity and maternity benefit, • Company Bonus Scheme

Conference & Events Sales Executive - Eastwood Hall, Nottingham | Full-Time / Permanent £13.25 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Join the team at Eastwood Hall, a leading conference and events venue in the heart of Nottinghamshire. We’re looking for a driven and personable Conference & Events Sales Executive to convert enquiries into confirmed business and help deliver exceptional event experiences. In this role, you’ll manage incoming conference, meeting, and event enquiries, conduct show rounds, prepare bespoke proposals, and build strong relationships with corporate clients and event organisers. Working closely with operations and revenue teams, you’ll ensure a seamless handover from sale to delivery while consistently achieving sales targets and maximising revenue opportunities. The ideal candidate will have previous sales experience within hospitality or events, excellent communication skills, strong attention to detail, and a proactive, target-focused mindset. If you’re passionate about delivering outstanding service and thrive in a fast-paced environment, we’d love to hear from you. All about us... Eastwood Hall is a historic country house set within 26 acres of landscaped grounds in Nottinghamshire. Originally built in the 19th century and once home to the Barber Walker family, prominent figures in the region’s coal mining industry, the hall has been carefully restored and transformed into a modern conference, training and events venue. Today, Eastwood Hall blends its rich heritage with contemporary facilities, welcoming guests from across the UK for business events, meetings, and residential stays in a unique countryside setting. Conference & Events Sales Executive - The Role * Manage and respond to all conference and events enquiries in a timely and professional manner * Convert enquiries into confirmed bookings to achieve and exceed sales targets * Conduct client show rounds and venue tours * Prepare tailored proposals, contracts, and detailed event quotations * Negotiate rates in line with revenue strategy and business needs * Proactively generate new business through outbound sales activity and account management * Build and maintain strong relationships with corporate clients, agents, and event organisers * Coordinate detailed handovers to the operations team to ensure seamless event delivery * Maintain accurate records and reporting using the sales/CRM system * Attend networking events, trade shows, and client meetings to promote the venue * Upsell additional services and packages to maximise revenue opportunities * Monitor competitor activity and market trends to identify growth opportunities What we're looking for * Previous sales experience within hospitality, conferencing, or events * Proven track record of achieving or exceeding sales targets * Confident communicator with strong presentation and negotiation skills * Highly organised with excellent attention to detail * Customer-focused with a consultative sales approach * Proactive, self-motivated, and results-driven * Comfortable managing multiple enquiries in a fast-paced environment * Strong administrative and IT skills (CRM and Microsoft Office proficiency) * Commercially aware with the ability to identify upselling opportunities * Professional, personable, and confident conducting client show rounds * Team-oriented with the ability to collaborate effectively across departments * Flexible approach to working hours to meet business needs Why Join Us? Not only will you be joining the Eastwood family you will also be joining Levy which is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid We combine our spaces with a bigger family. Eastwood Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2002/94201001/52791952/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Title – Patient Advisor Hours: Full Time – 40hrs per week Salary: From £27,000 ( Involves working Saturdays and occasional Sundays ) Location: Nottingham Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities Every day will bring something new, but your day to day role will involve: • Building relationships with patients and ensuring regular communication prior to and following their treatment, • Assisting in patient consultations, • Scanning patients eyes using state of the art equipment as part of a full health check, • Assisting patients to complete health questionnaires, • Introducing patients to their optometrist, • Scheduling treatment date, • Discussing finance options, • Have a passion for providing world-class customer service, • Possess strong organisational skills, • Can communicate clearly and articulately with a diverse range of people, • Previous experience working towards sale targets and personal KPI’s

Field Service Engineer (LOLER / Medical Hoists)£32,000 - £35,000 (OTE £40K+) + Quarterly Bonus + Pension + Healthcare + Training + Progression + Overtime + Company Van + Company Benefits + 23 Days HolidayNottinghamshireAre you a Field Service Engineer or similar with experience working with medical lifting equipment?Are you looking to work for a company offering door-to-door pay, plenty of training and the opportunity to progress into a senior role?On offer is the opportunity to join a company that specialises in installing, servicing and maintaining healthcare equipment in hospitals, schools and care homes. Since they were established in 1998, they have seen significant organic growth and are looking to increase the size of their engineering team.In this role, you will be working as part of a team and independently, covering a local patch, visiting customer sites, and carrying out preventative and reactive maintenance. You will receive further training from senior engineers through shadowing and external courses to develop your skills. You will receive a company vehicle and will work from 8 am to 4:30 pm Monday to Friday.This role would suit a Field Service Engineer looking to make the step into the medical industry with further training, the opportunity to progress and excellent overtime rates.The Role: • Carrying out planned and preventative maintenance of healthcare and lifting equipment, • Conducting LOLER inspections, • Working as part of a team and independently, • Further training from Senior Engineers, • Covering a local patch, • Monday to Friday, 8:00 - 16:30, • Driving licence

First Line Analyst L2 Join a leading independent technology and services provider as a First Line Analyst (L2)! Job Overview: Once fully trained and operational, you will be working 2 days from the Nottingham office and 3 days at home. Training:Training will be on the job side by side shadowing on site in the Nottingham office for 2 weeks as a minimum until you are comfortable and able to work with minimal support. Workload:There are 6 analysts on the team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: • Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident., • We will try our best endeavours to resolve the issue at the first point of contact for the caller where is feasibly possible., • Following knowledge processes for onwards assignment., • Updating existing knowledge where processes have changed and creating new knowledge articles to close the knowledge gaps., • Queue Management, • Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call., • Excellent telephone manner and written capabilities with comprehension., • Ideally proven track record in a contact center environment but not essential., • Ability to handle conflict, • Ability to be flexible and adaptable to change, even it is a total surprise., • Focus on the customer experience., • Team player with the ability to focus on the team progression and not just your own., • Reliable with good timekeeping., • Confidence to speak up and question the Status Quo in a healthy manner., • Pattern recognition to spot trends., • Ability to learn new software., • Able to receive feedback well., • Be able to answer a call within 30 seconds across the team., • Have an abandoned call rate of less than 5% across the team., • Be able to answer an email within 1 hour across the team., • Score more than 90% on Quality Evaluations across the team., • If you are rota'd to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader., • Once fully trained and operational, you will be working 2 days from the Nottingham office and 3 days at home. Training:Training will be on the job side by side shadowing on site in the Nottingham office for 2 weeks as a minimum until you are comfortable and able to work with minimal support. Workload:There are 6 analysts on the team sharing a workload of approx. 1000 calls and 700 emails a month. Additional InformationInterview Process: Once a profile is shortlisted, then a F2F 1st stage interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4735447

Full-time | 37.5 hours | Regional role | Full UK Driving Licence required (Van provided)\nAre you a hands‑on problem solver with experience in general building maintenance? Do you enjoy working independently, travelling between sites, and making sure environments are safe and well‑maintained? If so, this could be the perfect role for you.\nWe’re looking for a Maintenance Operative to join our Property & Facilities team, supporting multiple services across the region. You’ll play a key part in ensuring our buildings are safe, compliant, and comfortable for the people we support.\nWhat you’ll be doing\n\nCarrying out a wide range of planned and reactive maintenance tasks\n(including plumbing, joinery, decoration, minor electrical work and general repairs)\nCompleting fire safety, legionella and compliance checks to ensure our services meet legal standards\nProviding excellent customer service to Service and Operations Managers across the region\nUsing our CAFM system to log, update and complete maintenance tasks\nManaging your workload independently and ensuring work is completed within agreed SLAs\nEnsuring van stock, materials and equipment are well‑managed and cost‑effective\nTravelling between services, with occasional overnight stays where requiredWhat we’re looking for\n\nExperience working as a Maintenance Operative/Handyperson, ideally in a multi‑site role\nGeneral multi‑trade skills (e.g., plumbing, joinery, basic electrical tasks)\nGood understanding of compliance, Health & Safety, and safe working practices\nConfidence using IT systems (MS Office, CAFM or similar)\nStrong communication and problem‑solving skills\nA positive, “can‑do” approach and the ability to work under pressure\nFull UK Driving Licence (essential)Desirable qualifications\n(Not essential – training can be provided depending on experience)\nCity & Guilds 2391 (Electrical Safety)\nPlumbing & Heating NVQ Level 2+\nJoinery NVQ Level 2+\nLegionella Awareness CertificateWhy join us?\n\nA varied, rewarding role where your work directly contributes to safe, comfortable environments for the people we support\nSupportive team and strong development opportunities\nAutonomy to manage your day and travel between services\nA team culture built on professionalism, collaboration, and continuous improvementIf you’re a practical, proactive multi‑trade professional looking for a role with purpose, we’d love to hear from you

Repairs and Voids Manager Job, East Midlands - ongoing interim role Repairs and Voids Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: • Leading and motivating a team of repairs operatives and support staff, • Managing voids turnaround to minimise property downtime, • Overseeing damp and mould casework and ensuring appropriate remedial action, • Handling tenant alteration requests and formal complaints with professionalism, • Ensuring contractor performance meets agreed standards and KPIs, • Maintaining accurate records and financial oversight of repairs budgets, • Supporting service improvement initiatives and contributing to policy development, • Previous work within social housing or a related public sector environment, • Familiarity with housing regulations and property compliance frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4657001

Service Support Agent Location: Nottingham, (Assessable on public transport) Salary: £24,500 per annum Contract: Permanent Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch) We are working with a growing business that is looking to recruit a Service Support Agent to join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently. Key Responsibilities: -Provide first-line service and technical support to B2B customers via phone, email, and ticketing systems -Log, update, and manage support tickets accurately, ensuring all actions are documented -Troubleshoot and resolve basic technical and service-related issues, escalating where required -Liaise with internal technical teams to ensure timely resolution of customer issues -Maintain a high standard of customer service and clear communication throughout the support process -Meet agreed service level agreements (SLAs) and performance targets -Contribute to knowledge bases and process improvements where appropriate -Work collaboratively as part of a large support team to ensure consistent service delivery Skills & Experience -Previous experience in a service desk, helpdesk, or customer support role (B2B environment desirable) -Strong communication skills, both written and verbal -Comfortable working with IT systems, CRM or ticketing tools -Ability to manage multiple tasks and prioritise effectively in a fast-paced environment -Strong problem-solving skills and attention to detail -A team-oriented attitude with a willingness to learn and develop technical knowledge Please get in touch today with your updated CV if you are interested in this role.

Temporary Entry Level IT Support – Ongoing NG7, Nottingham£13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities: * Providing first line IT support, including password resets and basic troubleshooting * Logging, tracking and escalating technical issues to second and third line support * Delivering excellent customer service to internal users * Shipping and receiving IT equipment * Updating and maintaining the IT asset register * Assisting with general IT administration tasks The Ideal Candidate Will: * Have strong customer service skills with a friendly and approachable manner * Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup) * Be organised and methodical with good attention to detail * Communicate confidently with users at all levels * Be eager to develop a long-term career within IT If you are looking to gain valuable hands-on IT experience and build your career within a supportive environment, we would love to hear from you. Apply today to be considered for this immediate opportunity. EMA25

Data Centre Automation Manager If you’re passionate about leading complex automation projects that keep the world’s digital infrastructure running, this is your next move. In this role, you’ll oversee the full lifecycle of PLC/SCADA automation projects and service contracts across cutting-edge data centre environments. From large-scale upgrades to continuous performance optimisation, you’ll ensure automation systems are reliable, efficient, and future-ready. You’ll work at the intersection of project delivery, technology, and leadership, managing skilled engineers and collaborating with global clients who demand the highest standards of performance. Midlands • £60,000 - £70,000, • Yearly Bonus, • Car Allowance, • Hybrid Working, • Pension, • Healthcare Responsibilities: • Lead the delivery of automation and control projects across multiple data centre sites in the Midlands region., • Oversee design, installation, and commissioning of PLC/SCADA control systems (Siemens, Rockwell, or Schneider platforms)., • Manage ongoing service contracts, ensuring uptime, resilience, and compliance with data centre standards., • Coordinate with internal engineering teams and external partners to deliver projects on time and within budget., • Provide technical leadership, mentoring, and direction to project and service engineers., • Develop automation strategies that improve system performance, energy efficiency, and scalability., • Act as a key client interface, ensuring customer satisfaction and long-term relationships. Required Experience: • Proven background managing automation or control system projects within data centres, industrial facilities, or other mission-critical environments., • Strong understanding of PLC, SCADA, and industrial communication networks., • Experience leading multi-disciplinary teams across project delivery and service operations., • Excellent client-facing and commercial management skills., • Strong technical foundation in system integration, commissioning, and controls design., • Ability to work autonomously, make confident decisions, and drive continuous improvement. INDUK

Job description: As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues. Responsibilities: • Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products., • Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy, • Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement, • Build relationships and maintain team working with all internal and external partners, • Adhere to regulatory requirements and company’s policies and work procedures, • Identify and escalate situations impacting customer satisfaction and/or contractual obligations, • You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience, • Ideally you will have previous field service experience where you have undertaken similar type of work., • You will have strong IT, Microsoft Office and Networking Infrastructure skills We would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company. Start the conversation now by applying online today! Additional Information: • Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites, • Essential training will part of your development centres., • Dynamic global organization with a history of innovation and strong product portfolio., • Challenging environment combined with a supportive management structure., • Career development and growth., • Competitive salary and benefit package., • Generous pension contribution, • Choice of company vehicle or car allowance, • 25 days holiday (increasing to 30 with seniority) + bank holidays, • Incentive plan, • Private medical insurance At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. Profile description: Experience and Qualifications: • You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience, • Ideally you will have previous field service experience where you have undertaken similar type of work., • You will have strong IT, Microsoft Office and Networking Infrastructure skills, • You hold a full UK driving license We offer: What we offer now and in the future: • Dynamic global organization with a history of innovation and strong product portfolio., • Challenging environment combined with a supportive management structure., • Career development and growth., • Competitive salary and benefit package., • Generous pension contribution, • Choice of company vehicle or car allowance, • 25 days holiday (increasing to 30 with seniority) + bank holidays, • Incentive plan, • Private medical insurance, • Support from our 24/7 employee assistance programme

The basics: Job Titles: Senior Quality Engineer – machining and fabrication Industry: Precision Engineering Location: Hucknall Salary: Up to £50,000 Hours: Monday to Thursday (7.30am-4.30pm) and Fridays (7.30am-2.00pm) Contracted hours: 40 per week Holidays and Benefits: 33 days holiday, Xmas shut down, 7.5% pension, x4 salary death in service. Overview: Working within modern purpose-built manufacturing facilities the Senior Quality Engineer will be working for a precision engineering business that manufacture components and fabrications for the aerospace, nuclear and defence industry. Brief overview of duties: • Support the Quality Manager in maintaining certifications., • Conduct product and system audits to ensure compliance with regulatory and customer-specific requirements., • Compile documentation packs to support product delivery and traceability., • Provide engineering support for Visual and CMM (Coordinate Measuring Machine) inspections., • Interpret engineering drawings, blueprints, and specifications to determine quality standards., • Apply First Article Inspection techniques in line with AS9102 requirements, • Identify and implement continuous improvement initiatives across the business, • Use quality tools to detect, contain, and investigate non-conformances, ensuring robust corrective actions are implemented, • Experience with data collection and analysis, • A strong background at implementing quality systems within a precision engineering environment - aerospace/machining/fabrication or similar, • Experienced in Lean/problem solving techniques (8D), Kaizen., • Knowledge of 6 Sigma process beneficial Heanor, Ripley, Alfreton, Hucknall and Surrounding areas. If you are interested in the Senior Quality Engineer role, please apply immediately due to the urgency of this role.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Administrator, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry. Role Responsibilities: • To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments., • Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels., • Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data., • Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy., • Identification of payment or data errors., • Efficiently manage your schedule and tasks to prioritise workload and meet deadlines., • Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career This role gives you the opportunity to build deep expertise in end-to-end pension processing while developing strong analytical, organisational, and customer service skills. You’ll work within a supportive team where accuracy, integrity, and learning are encouraged every day. With access to multiple pension systems and reporting tools, you’ll grow your technical capability while strengthening your confidence in managing time-critical and compliance-driven processes. You’ll also be empowered to explore new learning opportunities, take ownership of your work, and contribute to improvements that enhance the customer experience. Your Team You’ll join a dedicated and collaborative pensions team committed to delivering accurate and timely services for our customers. Working closely with Senior Pension Analysts and Team Leaders across payroll and customer support, you’ll play an important role in ensuring pension data is correct, reconciled, and compliant. Professionalism, communication, and teamwork sit at the heart of what we do. Whether supporting colleagues, escalating issues, or contributing to best practice, you will be part of a team that values shared success and continuous improvement. Your Impact In this role, you will be responsible for the end-to-end processing and reconciliation of pension services, ensuring that every submission is accurate, timely, and aligned with customer requirements. Your attention to detail and thorough quality checks will help prevent errors reaching customers or pension funds. By escalating issues promptly, liaising with senior colleagues, and resolving discrepancies, you will help safeguard compliance and maintain strong customer relationships. Your commitment to professional conduct, confidentiality, and GDPR best practice reinforces the trust our customers place in us making you a key contributor to our reputation for reliability. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

Refrigeration Supervisor Nottingham/Derby £58,543.44 (salary including on call standby 1:4) Permanent My client is on the lookout for an experienced Refrigeration Supervisor to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The Refrigeration supervisor is crucial to the delivery of PPM, reactive and testing workstreams whilst supporting with technical assistance to all maintenance teams across the estate. This role will require you to manage, supervise, influence and build strong working relationships with the customer, internal teams and regional Refrigeration engineers. Key Responsibilities – Refrigeration Supervisor • The role is responsible for effectively planning and leading refrigeration teams to ensure all services are completed to the agreed standard and comply with all regulatory and company standards., • This role is also responsible for overseeing all technical standards within the operation. You will be the technical expert and key account holder for FGas ensuring maintenance of our obligations to ensure our ongoing membership, in addition you will support and guide engineers through any training., • Managing a team of 8-12 engineers Qualifications & Experience – Refrigeration Supervisor • Educated to GCSE / Standard Grade level as a minimum, ideally NVQ Level 3/City and guilds 2078/2079., • Ability to maintain and repair a range of refrigeration equipment, • A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable; and PPM and compliance background., • Previous experience of effectively leading and supervising a team is essential., • Previous experience of developing client relationships would be advantageous., • Strong PC literacy, with experience in extracting, collating and presenting performance data along with a good understanding of the CAFM. On Offer – Refrigeration Supervisor • £58,543.44, • 40 hour week – Monday to Friday (flexibility required 24/7), • Company pension scheme (matched up to 5%), • Private healthcare (BUPA), • Company Van, tools and uniform, • Various employee discount schemes For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website