Trabajos customer service home en Richmond - Page 2Crear alertas

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London. Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities. The Role As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector. You will be working in occupied properties, therefore excellent customer service and communication skills are essential. Key Responsibilities • HIU commissioning, servicing, maintenance and fault finding, • Diagnosing and repairing system faults efficiently, • Producing accurate site reports using a PDA system, • Delivering a professional and courteous service to clients and residents, • Participating in manufacturer and internal training programmes, • Ensuring health and safety standards are followed at all times, • Occasional travel or short periods working away when required Salary & Benefits Basic Salary: £35,000 - £45,000 (DOE) OTE: Up to £60,000 including overtime and call out Working Hours 45 hours per week - Monday to Friday (8am – 6pm) Call out rota - 1 in 4 Benefits Package • Competitive salary package, • Company pension scheme, • Life assurance, • 28 days annual leave including bank holidays, increasing annually up to 33 days, • Enhanced maternity, paternity and adoption leave, • Additional family-friendly policies including carer’s leave, neonatal leave and fertility support, • Retail discounts platform with thousands of offers, • 24/7 Virtual GP service for employees and immediate family, • Employee Assistance Programme (EAP) available 24/7, • Cycle to Work scheme, • Home and electronics salary sacrifice purchase scheme Requirements Essential • Full UK Driving Licence, • NVQ Level 2 in Plumbing & Heating, • Previous plumbing and/or heating experience, • Strong customer service skills, • Good communication and teamwork skills, • Strong time management and prioritisation abilities Desirable • NVQ Level 3 Plumbing & Heating, • Experience with Heat Networks, • Previous experience with HIU commissioning, servicing and repairs, • Interest in low carbon or energy efficient technologies Equality & Recruitment Process Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks. Reasonable adjustments can be made during the recruitment process for candidates who require them. Apply today through Example Recruitment Group Ltd to find out more about this opportunity

SUMMARY OF POST: To provide high quality care and support services that enable customers to live the lives they choose as far as they are able. The Registered Care Manager is directly accountable to the Operations and Compliance Manager, Operations Director and to the regulatory body for domiciliary care. Key responsibility Efficiently manage the day to day running of the extra care contract. Allocate resources and monitor performance to deliver high quality care and support to customers. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities Manage the safety and quality of the business Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Be prepared to work flexibly to ensure the safe delivery of the extra care service Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality care and support services within extra care. Keep all information about customers and their families secure and confidential Lead and manage staff Manage the effective recruitment, induction and training of the scheme coordinator(s), supervisor(s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent Attend external meetings and represent the service in a positive manner Responsibility for Emergency of out of hours phone cover for your staff This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements. Personal attributes Caring and compassionate towards people in need of care and support Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Professional, smart appearance Knowledge and understanding Excellent understanding of the needs of people who require care and support at home and the provision of care services within extra care schemes in line with best practice Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification Understanding of systems to maintain confidentiality in relation to customers, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience and skills Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy Experience of care services, risk assessment and person centred care and support Ability to plan and organise workloads effectively so customers receive the services they expect Good administrative skills and computer literacy Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff Ability to maintain clear written and electronic records and to follow statutory reporting procedures Experience of financial management desirable Ability to implement Care Support policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure Full drivers licence Desirable criteria Experience of managing the delivery of social care services as a registered manager Train the trainer qualifications Knowledge of business management and business start up

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Customer Service Specialist for Nordics Do you speak 1 or more Nordic languages? Are you experienced in leading a market and dealing with complex customer service queries? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we have an exciting opportunity for you to join our client as a Nordic Customer Service Specialist. Location: Kingston with on-site parking, 3 days in office, 2 days at home Salary: £30,000 - £33,000 plus medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic on-site facilities including pay day pastries. Start Date - ASAP As the Nordic Customer Service Lead, you will be the backbone of all my client's business in the Nordics, delivering world-class customer service to hospitals, clinics, and healthcare partners. Your proactive mindset and attention to detail will ensure that every order and delivery runs smoothly, ultimately contributing to the continuity of patient care. Key Responsibilities: Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution. Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centres. Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges. Cross‑Functional Collaboration - Work closely with all departments and support commercial teams. Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives. Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements!What We Are Looking For: Language Proficiency: Ideally fluent in at least one Nordic language (Swedish) and English Experience: Strong customer service skills Technical Skills: Good knowledge of Windows Office and Salesforce ideally or similar CRM; proficiency in technology is essential. Interpersonal Skills: Strong ability to communicate at all levels and build relationships. Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude. If you're ready to take ownership of customer inquiries and deliver exceptional service, we want to hear from you! Join our client's dynamic team and help shape the future of customer service in the Nordics. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier), • Managing bookings, collections, transport, and liaising with overseas agents/customers, • Preparing and processing shipping documentation, • Submitting import & export customs entries, • Building strong relationships with customers, suppliers, and partners to deliver excellent service, • Providing quotations, pricing jobs, and raising invoices accurately, • Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- • Imports or exports (or both) within the freight forwarding industry, • Excellent customer service skills with a professional telephone manner, • Highly organised, detail-oriented, and able to work to strict deadlines, • Ability to thrive in a fast-paced, time-critical environment Benefits:- • Annual and Performance bonuses, • Additional payments (on call once trained), • Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Social Housing Assessment and Lettings Officer for the 3 months ongoing, at the rate of £28.19 per hour umbrella Job responsibilities To investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications. 2. The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties., 3. Contribute to meeting the Organisations best use of its stock objectives as well as managing the applicant's expectations for social housing., 4. To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties., 5. To make appropriate nominations and allocations to all social housing accommodation that the organisation owns or has nomination rights to. To do so within agreed timescales to minimise voids periods and potential financial loss to the Council., 6. To provide accurate advice to households regarding their offer and consequences of refusals., 7. To develop and maintain a detailed knowledge of complex legislation, case law and government guidance concerning the Organisation's statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Daley Recruitment are seeking Van Driver's for a removals companies based in the Park Royal for temp to perm positions Role: Commercial and Residential removals and clearances Pay: From £13.50 per hour Shifts: Shifts available Monday to Sunday, day and night, early and late Hours: 8 - 12 hour shifts per shift , Minimum of 8 hours pay per shift What we’re looking for from Van Removal Drivers: • Previous experience in home and office removals - Excellent customer service and teamwork skills - Physically fit and reliable - Full UK driving licence - Good knowledge of packing, lifting, and handling items carefully Duties include: - Loading and unloading vehicles safely and efficiently - Packing and unpacking household or office items - Driving to and from job locations - Communicating politely and clearly with clients - Working closely with a team to ensure smooth operations Skills Required Removals Keywords Removals

Daley Recruitment are seeking multiple removal porters for a removal company based in the Feltham for temp to perm positions. Role: Commercial and Residential removals and clearances Pay: From £12.71 per hour Shifts: Shifts available Monday to Sunday, day shifts, 07:00 Start time Hours: 8 - 12 hour shifts per shift , Minimum of 8 hours pay per shift What we’re looking for from Drivers Mates: • Previous experience in home and office removals - Excellent customer service and teamwork skills - Physically fit and reliable - Good knowledge of packing, lifting, and handling items carefully Duties include: - Loading and unloading vehicles safely and efficiently - Packing and unpacking household or office items - Communicating politely and clearly with clients - Working closely with a team to ensure smooth operations Skills Required Removals Keywords Removals, HGV 2

Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast-paced sales environment. We're looking for commercially minded individuals who can build strong relationships, influence buying decisions and exceed sales targets. We can offer you a successful career as a Kitchen Sales Designer, and you don't need previous design experience. We'll provide you with comprehensive design and sales training to create exceptional kitchens for our trade customers and their clients. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Full CAD, product and sales training via our Ready to Trade Programme Competitive Pension Plan up to 12% company contribution Up to 32 days annual leave per year including bank holidays, rising with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week working every other Saturday morning. No Sunday or Bank Holiday working Career progression opportunities into sales management roles Virtual GP access and wellbeing support for you and your family What we are looking for: Results driven with experience of reaching sales targets and KPI Ability to build trusted relationships with our trade customers and their client Excellent communication skills, able to convey your ideas clearly and effectively Full UK Driving license with access to your own vehicle for home visits Strong attention to detail and an eye for design CAD skills are preferred, but not essential as you will receive training What you will be doing: Driving sales performance and profit by achieving your depot targets Building strong customer relationships through professional design support Delivering exceptional customer service throughout the project Conducting home visits to measure, assess and understand your client's needs Negotiating prices confidently while protecting margin and design integrity Planning and creating inspirational and practical designs utilising your strong product knowledge to advise customers and resolve queries throughout the process About Us: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 950 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.4 billion turnover. How to apply: If Howdens sounds like the kind of place where you can build and develop your career as a Kitchen Sales Designer, then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. #LI-LO1 #CVL INDKSD #Reed

Join a team that keeps thousands of homes safe, comfortable, and well‑maintained. You’ll play a key role delivering reactive repairs, planned maintenance, and disrepair works, supported by modern digital systems that keep jobs flowing smoothly and help you focus on doing quality work. The Role As an Electrician, you’ll install, service, and maintain electrical systems and appliances across domestic and commercial properties. You’ll work to the highest standards and in full compliance with the latest IET Wiring Regulations, ensuring every home you visit is safe and fully functional. What You’ll Do Carry out on‑site Health & Safety risk assessments before starting work. Complete routine maintenance, servicing, and repairs to electrical systems and appliances. Identify and report any faulty installations or appliances that don’t meet current regulations. Replace sockets, switches, fittings, and other electrical components. Read and interpret job tickets and digital work instructions accurately. About You You’re a technically strong, detail‑driven professional who takes pride in doing the job right first time. You understand the importance of safety, compliance, and high‑quality workmanship — and you’re confident supporting others and upholding professional standards. You’ll bring: 18th Edition (essential) NVQ Level 3 in Electrical Installation (essential) AM2 (essential) 2391 Testing & Inspection (beneficial) Strong knowledge of electrical regulations and safe working practices A proactive, reliable approach and commitment to excellent customer service

Installations Manager Field-Based Sharps Furniture Group - Sharps Fitted Furniture, Clever Closet & Fittingly Location: North & West London & Home Counties About Us: Sharps Furniture Group is the UKs market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties The Role: In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: Recruiting, managing, and motivating a team of professional installers Ensuring installations meet the highest standards of customer service, health & safety, and quality Delivering projects on time and on budget Resolving any customer issues with a practical, hands-on approach Working independently while maintaining strong communication and motivation for your team You will be target-driven, self-motivated, and have proven planning and organisational skills. Strong interpersonal skills are essential, as you will need to encourage and communicate confidently with both your team and customers. What Were Looking For: Experience in people management, ideally within a trade or installation environment A practical, flexible, and customer-focused approach Ability to work remotely while still motivating your installers across all 3 brands Positive, driven, and solution-oriented mindset Additional Information: All employees represent Sharps in customers homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. Job Type: Full-time Benefits: Company car Employee discount Life insurance Bonus scheme TPBN1_UKTJ

Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan A long‑established and reputable installation business within the home improvement sector is seeking an experienced Office Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll manage office operations, coordinate installations, and lead a team of four. This is a hands‑on role that will involve learning the product range and occasionally assisting with lifting and moving goods. Key Responsibilities Leading, supporting, and developing a team of four Managing customer enquiries and product sales Handling incoming calls and emails Providing face‑to‑face customer service Processing orders and scheduling installation work Checking deliveries against paperwork and maintaining stock accuracy Ensuring the office runs efficiently and professionally Some heavy lifting involved as part of the role Essential Skills & Experience Previous supervisory or management experience Strong sales and customer service background Excellent communication skills (written and verbal) Confident managing workload and prioritising tasks IT literate High attention to detail Team‑focused approach Full UK driving licence (up to 3 points acceptable) Desirable Backgrounds Garage doors Construction Home improvements Builders’ merchants Installation‑based or product‑led environments What’s on Offer £35,000–£38,000 basic salary (DOE) Monthly, quarterly, and annual bonus scheme (OTE £3,000–£4,000) Company car Company mobile phone 5 weeks holiday + bank holidays Health cash plan Company pension Supportive working environment and full training #INDEI (url removed)

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Service Engineer | Competitive Hourly Rate | Overtime x1.5 | Paid Travel | Van | Career Progression A leading manufacturer, currently expanding across the UK, is strengthening its workforce to meet growing demand, and is now looking for a Service Engineer. From day one, you'll receive one to one training, a competitive hourly rate, premium overtime for all hours worked, including travel, a company vehicle, and clear opportunities for progression. Whether you're experienced or seeking a fresh start, this is a genuine chance to build your career with a busy, forward-thinking business. Overview of this position - Covering the West London area, you'll buddy up with engineers on-site, replacing parts and helping to keep customer fleets moving with minimal disruption. Service Engineer responsibilities include - Buddy up with an experienced service engineer and travel to clients. Swap out service-ready components on electric vehicles as part of scheduled maintenance. Carry out changeovers on air conditioning, HVAC, refrigeration, and heating/cooling systems. Utilise a handheld PDA system for logging work, tracking tasks, and team communication. Service Engineer desirable skills and education - Experience in a similar role - MOT tester, vehicle technician, mechanic, automotive technician. Time served, or Mechanical / Electrical educated (IMI, FGAS, BTEC, HNC, or degree desirable). Basic hands-on experience with mechanical assembly (study, home projects, or work-based). Ability to follow technical drawings, instructions, and assembly procedures. Full UK driving Full UK driving license (max 6 points).Service Engineer benefits include - Competitive hourly rate and package (permanent). Readily available premium overtime @ 1.5. Paid overtime @ 1.5 for local travel. Company Van and Fuel Card. Buddy up system and certified training if required. Clear career progression opportunities. Working for a leading business and ever-growing industry.If you'd like to know more about this Service Engineer position, please apply through this advert immediately. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication* Act as a first point of contact for resident enquiries across phone, email and digital platforms.* Provide clear and timely responses, making sure queries are followed through to resolution.* Log and manage enquiries and service requests within property management or CRM systems. Complaints Management* Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures.* Maintain accurate records.* Escalate more complex or sensitive issues where needed.* Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination* Coordinate resident service requests with property managers and contractors.* Support the management of maintenance requests and operational service queries.* Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently.* Maintain accurate records of resident communications and service requests. Resident Experience* Support the delivery of a consistent and positive resident experience across the portfolio.* Assist with resident engagement initiatives and community activities where required* Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration* Use operational systems to track enquiries, complaints and service requests.* Keep resident information and service records are accurate and up to date.* Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have:* Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration.* Experience handling resident or customer enquiries and complaints, including investigation and resolution.* Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a Psychology graduate (or early in your career) looking to apply your knowledge in a meaningful, real-world role? Join one of the UK’s largest charities and help people improve their mental health by supporting them into work. We’re recruiting for roles across Ealing, Hammersmith & Fulham, and Brent. The Role: You’ll train as an IPS (Individual Placement and Support) Employment Specialist—an evidence-based, clinically-informed model that helps people with mental health conditions into employment. This is not a therapy role; your focus is on supporting people into work, a key part of recovery. You’ll manage a caseload of around 25 people, deliver 1:1 support (CVs, job search, interviews, in-work support), work alongside NHS teams, Jobcentres, and local partners, and engage employers to create job opportunities. This is a community-based role (no office/home working), meeting people across local sites. You’ll be working with vulnerable individuals, many of whom may have experienced significant challenges in their lives, so the charity classifies this as a high-risk environment. There will be safeguarding incidents to manage as part of the role. It’s a challenging, community-based role where you’ll be managing your own diary, working to targets, and juggling multiple priorities. Full training and ongoing support are provided, and while there is a high level of lone working, check-in systems are in place to ensure your safety. Being organised, resilient, and able to manage your own wellbeing is key. Training: Full IPS training provided, including online learning, shadowing, and ongoing support from your Team Leader. This is a practical, real-world role where you’ll gain direct experience supporting people with mental health needs, and a chance to build a career in the employment support space. What We’re Looking For: Either experience supporting vulnerable people (paid or voluntary) or 12+ months in a target-driven role (e.g. sales, recruitment, customer service), plus strong communication skills, empathy, and the ability to work independently. Details: Full-time, Mon–Fri (9–5). Community-based (no home working). Interviews: 18th May (in person). Start within 2–6 weeks from offer (not suitable for Sept starters)

Quality Customer Service Executive Are you passionate about product quality and customer satisfaction? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we want you to be a part of this mission-led organisation dedicated to serving people and the planet! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, core hours from 8:30am to 4.30pm Hybrid working - 3 days in the office, 2 at home Salary: £28k to £30k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills My client is a leading company in the UK, with over 30 years of experience in providing high-quality products. They are a family-run business, committed to sustainability through diverse brands, reaching customers in over 40 countries! As a Quality Customer Service Executive, you will play a vital role in enhancing customer experience by: Handling customer queries via telephone and email with a friendly, professional touch. Logging and updating our complaints database to ensure all issues are tracked and resolved. Investigating complaints and conducting trend analysis to identify areas for improvement. Coordinating insurance and supplier credit claims efficiently. Supporting product recalls and withdrawals, ensuring compliance and safety. Completing supplier questionnaires and ensuring certifications are up to date. Engaging in continuous improvement initiatives within the quality team. Supporting cross-functional requests to enhance overall service delivery. What We're Looking For: Customer Service experience or similar Passion for quality and customer satisfaction. Familiarity with QA/QC systems is beneficial but not essential. Experience with Zendesk or similar platforms would be advantageous. If you're ready to embark on a fulfilling career and be part of a mission-driven organisation that values sustainability, we'd love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Prime Jobs Recruitment is looking for a reliable and professional Driver to join our team on a temp-to-perm basis. This is a fantastic opportunity to become part of a growing company, covering a wide range of services including: * Corporate Contracts * Home to School Services * Rail Replacement * Private Hire Shift Pattern: You will be required to work any 5 days a week Monday to Friday weekend work available. Pay: £19 per hour At the 12-week mark, you will be required to sign over to us on a permanent basis. Requirements: * Full Cat D Licence with Manual Entitlement * Valid Tacho Card with proven experience * Enhanced DBS (Up to Date & Clear) * Must live local to Barnet * Reliable means of commuting at any time of day What we're looking for: * Professional and punctual individuals * Flexibility to cover a variety of services * Strong commitment to safety and customer service If you meet the requirements and are looking for a rewarding role with excellent pay, apply today with Prime Jobs Recruitment to join our team. Job Type: Full-time Licence/Certification: * PCV Licence (required) * CPC Licence? (required) * Digital Tachograph ( Tacho)? (required) * Enhanced DBS? (dated with in the last year) (required) TPBN1_UKTJ

Are you a graduate or early in your career and want a role where you can genuinely make a difference? Join one of the UK’s largest charities and support people with mental health or physical health challenges back into work. The role: You’ll train as an IPS Employment Specialist, supporting people in the community to find and sustain employment. Manage a caseload of ~25 participants Deliver 1:1 support (CVs, job search, interview prep, in-work support) Work alongside NHS teams, Jobcentres, and local partners Engage employers to create job opportunities There are vacancies in Ealing, Brent and HillingdonThis is a community-based role (no office or home working). You’ll work across partner sites such as Job Centres, council offices, and NHS services. Important to know: You’ll be working with vulnerable individuals, many of whom have experienced significant challenges. The charity classifies this as a high-risk environment, and safeguarding is a key part of the role—you may encounter safeguarding concerns in your day-to-day work. It’s a challenging role where you’ll manage your own diary, work to targets, and juggle multiple priorities. There is a high level of lone working, but check-in systems are in place to support your safety. Being organised, resilient, and able to manage your own wellbeing is essential. Training & development: Full IPS training is provided, including online learning, shadowing, and ongoing support from your Team Leader. This is a practical, real-world role where you’ll gain hands-on experience supporting people with mental health needs, and build a career in the employment support sector. What we’re looking for: You don’t need direct experience, but you should have one of the following: Experience supporting vulnerable people (paid or voluntary), or 12+ months in a target-driven role (e.g. sales, recruitment, customer service)You’ll also need strong communication skills, empathy, and confidence working independently. Details: Full-time, permanent (Mon–Fri, 9am–5pm) Community-based (no home working) Interviews: 18th May (in person) Start: 2–6 weeks from offer (not suitable for September starts)

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Job Title: Head of Resident Experience Location: Perceval House, Ealing Directorate: Housing & Environment Department: Landlord Services Contract Details: * Type: Temporary * Pay: £450 per hour day Umbrella * Location: Perceval House, Ealing * Working Arrangements: Hybrid - 2 days per week from home * Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the Role The Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities * Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service * Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights * Monitor and analyse service performance data, identifying trends and implementing improvements * Provide strategic leadership, fostering a culture of continuous improvement and excellence * Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation * Develop and implement strategies to enhance customer experience and meet regulatory standards * Oversee Tenant Satisfaction Measures and deliver associated improvement plans * Manage budgets, ensuring financial compliance and value for money * Build strong relationships with internal teams, stakeholders, and community partners * Ensure compliance with legislation, policies, and safeguarding requirements * Prepare reports, briefings, and presentations for senior leadership and stakeholders * Lead on risk management, business continuity, and service resilience planning Key Requirements * Extensive experience in resident engagement, customer experience, or housing services * Proven leadership experience managing and motivating teams * Strong understanding of performance management, data analysis, and service improvement * Excellent communication and stakeholder management skills * Experience working within a regulatory or compliance-driven environment * Ability to drive cultural change and continuous improvement * Knowledge of housing legislation, consumer standards, and best practice * Degree-level education or equivalent experience * Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information * This role is subject to a Disclosure and Barring Service (DBS) check * Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults * The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Administrator - with Construction experience Hybrid (3 days office / 2 days home) The Role Our client is looking for a motivated and organised Sales Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service Experience in construction/building supply Understanding of B2B sales processes Strong organisational and communication skills Comfortable with admin systems and multitasking Proactive, detail-oriented, and eager to learn Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Y Duties:- • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier), • Managing bookings, collections, transport, and liaising with overseas agents/customers, • Preparing and processing shipping documentation, • Submitting import & export customs entries, • Building strong relationships with customers, suppliers, and partners to deliver excellent service, • Providing quotations, pricing jobs, and raising invoices accurately, • Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- • Imports or exports (or both) within the freight forwarding industry, • Excellent customer service skills with a professional telephone manner, • Highly organised, detail-oriented, and able to work to strict deadlines, • Ability to thrive in a fast-paced, time-critical environment Benefits:- • Annual and Performance bonuses, • Additional payments (on call once trained), • Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) - paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Marks Consulting Partners are currently looking for a Home Finder Officer to work with one of our Local Authority clients in Middlesex. What the Job Will Be Doing • Procuring private rented sector (PRS) properties to support homelessness prevention, relief and temporary accommodation duties, • Building and maintaining strong relationships with landlords, letting agents and private sector partners to increase housing supply, • Negotiating with landlords and managing agents to secure suitable accommodation for residents, • Supporting residents to access PRS accommodation, reducing reliance on temporary accommodation, • Ensuring all properties meet required standards, compliance and legislative requirements, • Carrying out property inspections prior to acquisition and during use, • Maintaining accurate records of landlord engagement and property procurement activity, • Working collaboratively with internal teams to meet housing demand and deliver statutory duties, • Meeting targets for securing accommodation and contributing to service performance, • Providing advice and guidance to landlords and promoting the benefits of working with the Council, • Supporting placements into temporary accommodation where required and participating in duty rotas, • Contributing to service improvement and identifying opportunities to increase efficiency and housing supply, • Working on a hybrid basis, with 2–3 days per week in the office What You Will Need • Experience working in a customer-focused housing or property role, • Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act 2017, • Experience working with private landlords or within the PRS market, • Strong negotiation and influencing skills, • Ability to manage a busy workload and work to targets, • Excellent communication skills with the ability to build relationships with a range of stakeholders, • Good understanding of housing standards, compliance and landlord responsibilities, • Ability to work independently and as part of a team, • Full UK driving licence and access to a vehicle

Branch Manager Outskirts of New Malden £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment. This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you. This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact. Branch Manager Key Responsibilities Lead and manage a small branch team Oversee day-to-day branch operations and workflow Handle customer enquiries and support sales activity Manage incoming calls, emails, and general communications Coordinate installation schedules and job planning Provide face-to-face customer support when required Monitor and check incoming deliveries (quantities and condition) Support stock handling and general goods-in processes Assist with hands-on operational tasks as needed Maintain high standards of service, organisation, and efficiency Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience Previous experience in a supervisory or management role Strong background in sales and customer service Proven ability to lead, motivate, and support a team Excellent communication skills (written and verbal) Strong organisational and time management skills Ability to manage multiple tasks in a busy environment Confident handling customer and supplier interactions IT literate (email, systems, and basic Microsoft Office) Strong attention to detail and accuracy Full UK driving licence Comfortable with a hands-on, operational role when requiredDesirable The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage. Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

We are hiring Full Time METER READERS in your postcode now! Role: Meter Reader (gas and electricity only) - working close to home no experience is required. Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.45 - 14.80 per hour basic pay (weekly payment) · Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm. · £27,000 to £31,000 average annual earnings. · Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas and Electric Engineer, Field Assistant manager, Field Manager. · Weekly Bonus scheme with earnings up to £250 weekly. · Overtime rates at manager's discretion. · Business expenses reimbursed at 30.05 pence per mile. · Company pension enrolment. · No previous experience required. · Up to 28 days holiday per year. · Full uniform and PPE provided. · Full training will be provided. · Double pay on Bank Holidays What you will need to apply Essential requirements for the role: · UK Driving Licence with no more than 6 points Physically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 3-5 miles a day. Happy to work in all weather conditions. Clear DBS check (no unspent criminal convictions) Previous Customer Service experience (preferred not essential)· Access to your own vehicle · Basic Business insurance. Duties: Retrieving data from domestic, commercial, and industrial sites for Gas and Electric Meters, full training will be given.· Carry out visual inspections of associated metering equipment. Charge Point Surveys. Drive and motivation to work in an independent role. Friendly personality with a professional approach to work. Adhering to Health and Safety guidelines at all times.Training: Training is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. If interested, please click apply to get started. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. Home Palace: Hampton Court Palace Status: Established/Permanent Salary: £28,909 per annum Days/Hours of work: Full time, average 36 hours per week (5 days out of 7 per week, including occasional weekends) About the role and about you We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. To find out more, please visit our strategy page found on our website. Hampton Court Palace’s world-famous gardens include 60 acres of spectacular formal gardens and 750 acres (304 hectares) of parkland, all set within a loop of the River Thames. Our gardens are home to the world's oldest puzzle maze, a record-breaking grape vine, three National Plant Collections, and over one million flowering bulbs in the Wilderness. The role of Gardener is to provide a high standard of horticultural maintenance in the gardens and landscapes belonging to HRP. This includes maintaining a safe working environment, engaging with visitors and helping or guiding others in the team when required. A Gardener for HRP would have an interest in historic gardens and be dedicated to their sympathetic upkeep and interpretation to the wider public, delivering a customer service in keeping with our royal standard at all times. We are looking for someone with creative flair and an eye for detail to work primarily in our formal ‘South’ gardens. They should have knowledge of a wide range of plants, formal garden features and other planting styles, experience using a range of horticultural machinery and equipment, always prioritising safe working practices. In addition, they should be confident working independently or as a team and have experience of this ideally within a public garden. An interest in sustainable gardening in a historic setting is desirable. In addition to demonstrable professional horticultural gardening experience, you will also hold a recognised horticultural qualification at RHS Level 2 or equivalent. A NPTC spraying certificate and driver’s licence are both desirable but not essential. Closing Date: Sunday 3rd May 2026 Expected Interview Date: w/c 18th May 2026 Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. We are also committed to high quality Safeguarding practices and to ensure everyone is kept safe in our palaces. We have procedures in place to ensure this commitment is delivered and will deal firmly and swiftly with anyone representing our charity who does not meet our required standards You may have experience of the following: Gardener, Estate Gardener, Historic Gardens Gardener, Formal Gardens Gardener, Horticultural Gardener, Parkland Gardener, Public Garden Gardener, Assistant Gardener, Skilled Gardener, Amenity Gardener, Heritage Gardener, Botanical Gardener, Garden Maintenance Technician, Landscape Gardener (Heritage), Grounds Gardener, Grounds Maintenance Gardener, Garden Operative, Garden Technician. REF-(Apply online only)

Assistant Hospitality Manager - GTech Community Stadium, Brentford FC Full-Time / Permanent £40,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a hands on Assistant Hospitality Manager to join our passionate and dedicated team at Brentford GTech Community Stadium, a state-of-the-art conference and events venue and home of Brentford Football Club. In this exciting Assistant Hospitality Manager role you will play a key role in supporting with the catering operation on-site at this buzzing stadium across hospitality lounges on matchdays, and the planning and delivery of Conference and Events (C&E) business on non-matchdays. As Assistant Hospitality Manager you will ensure that all aspects of the lounge and C&E operation are delivered in a quality, customer focused manor combining attention to detail and experience excellence whilst striving to exceed guest expectations. This is an amazing opportunity for a food and beverage professional, who loves to share and absorb knowledge. If this sounds like you we can't wait to hear from you! We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Hospitality Manager • The role Working closely with the Head of Hospitality to deliver and plan hospitality focused events for match days, conferences, and events. Facilitating day to day operations, ensuring that we are striving to exceed client and guest expectations. Management of all allocated C&E events as required and rostered, ensuring operational P&L and system paperwork is completed (e.g UBEYA, RTS, POS). Overseeing and delivering the set up of all match day hospitality lounges, including management of variable team and hands on delivery within a Hospitality lounge for all home games. Inspiring your team members as an ambassador for the business, delivering exceptional service to our clients and guests. Supporting the wider events team handling the development of our people to ensure we have the right people in the right roles Driving innovation across products, customer journey, food/market trends, competitor analysis Creating SOP's for all event deliverables Ensuring allergies and specific dietary requirements are held as a priority when liaising with kitchen and staff are briefed accordingly Maintaining and developing key relationships with both internal and external clients and co-workers alike What we're looking for Previous experience working in a hands on conference and events focused hospitality role within luxury hotel or venue. A real people person with strong leadership qualities - an excellent communicator with previous experience in managing multiple team members. Positive and passionate focus on food - a natural flare for hospitality. Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems. Credible, champions and grows guest and client relationships. Standards and quality driven hands on management style. Effective team player, with a "can-do" attitude. Assertive, calm, works well under pressure. Motivated by a passion and desire for quality and great service delivery that add to the guest experience. A background in stadium or event catering is a bonus! Personal circumstances must allow working flexible hours to align with stadia activity. What you'll get in return: Competitive salary with discretionary bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. TPBN1_UKCT

Flexible People Ltd are currently recruiting 7.5t Home delivery drivers for a well known client of ours, based in Greenford. This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities. This role involves working with a Drivers Mate to deliver large goods to residential properties. The type of goods you will be delivering are TV's, flat pack furniture, gym equipment, white goods etc. Due to the weight of the products you are delivering you MUST be physically fit. The company offer the customer a 'room of choice' delivery, you will be fully trained on how to do this. Upon successful application, all new drivers are subject to a driving assessment and multiple choice highway code/tacho exam. This will then be followed the next day with a subsequent induction day. The company operate 7 days a week, you will be offered a 5 or 6 day rota. Weekend work will be involved. Shift timings are 06.00 start, shifts last roughly 8-10 hours. Pay rate - £19.56 per hour. There is an overtime rate of £22.97 per hour (applicable after 48 hours in the working week). After 12 weeks, you can be offered a contract directly with the company. Once you become a full time member of staff, you will be entitled to an award-winning range of benefits including- Free on-site parking Free confidential 24/7 GP service Hundreds of discounts (including retail, childcare + gym) Affordable loans & enhanced pension scheme Competitive annual salaries 24/7 employee support service for you (+ family) with access to free counselling and much more Our client will happily accept newly qualified drivers. Please note that drug tests can be carried out at anytime, at the clients discretion. A drug test will also be carried out at assessment. You must have a valid UK License, CPC and Digitacho, no more than 6 points on your driving license. No DD, DR or NI convictions. The right candidate will be: Reliable and organized Have good communication skills and a good level of customer service Be fit and healthy and able to lift heavy goods Have your own steel toe cap safety boots and a high vis vest Due to the high level of applications please only apply with your CV only and we will be in contact if you have been shortlisted for the position. TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Kingston-Upon-Thames • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £34,720 - £39,310 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • HPWJ Water Ticket • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ