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  • Reservation Agent
    Reservation Agent
    hace 3 días
    Jornada completa
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

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  • Hot food Sales Driver
    Hot food Sales Driver
    hace 1 mes
    £12.5 por hora
    Jornada completa
    London

    Food Junkee Jiffy job Food Junkee Catering Services has an immediate opening for hot food sales Delivery Drivers. This is not a multi-drop/manufacturer/LGV delivery driving job. We’re looking for confident, professional, and self-motivated individuals with huge personalities to join our established team as the only Afro- Caribbean hot food delivery service. Duties/Responsibilities: • Starting at 7/8 am, you will load your van full of freshly prepared hot & cold food that you then take out to sell to your set route of customers., • You will be given a route, to begin with, and your job is to maintain the sales and increase them over time by building the route and maximizing the business available in the working day., • Cold calling is a huge part of the job so you must be confident walking into a room and selling the service we provide., • You can earn more when selling more, this would be added weekly!, • You will be responsible for keeping the vehicle safe throughout the day, making sure serving areas are thoroughly clean and tidy and drinks restocked at the end of each day, and cashing up your tin accurately before debriefing each day with your manager and going home. Requirements: • Have a full clean UK driving license. (Please enquire about age restriction as it can't be posted in this job ad), • Proven Sales and Customer Service experience, • Self-sufficient with a can-do attitude, motivation and dedication must be 100%, • Must be confident with numbers and experience using a card machine is desirable but not essential Salary & Benefits: • Salary starting at £12.50ph - also weekly bonus on sales figures added to this, • No bank holiday or weekend work, • No evenings/overtime This is not a multi-drop/manufacturer/LGV delivery driving job, this is a customer-facing sales and service role that suits sociable, efficient salespeople not wanting to work in an office. Working Hours: Work starts at 8AM am to 4PM MONDAY – FRIDAY Specific days for part-time also available About Food Junkee Ltd We are a leading Afro -Caribbean kitchen who thrive on great food and great service. Our Hot meal vans were created to offer people in the work place more great food choices in which they have minimal access to in their working environment. We are very proud of our specified menu. We take pride in offering this to a specific target market which are Afro - Caribbean food lovers, millennials and those well-travelled. Now running over 2 years we aim to continue our growth of customers by a strong sales team.

    ¡Incorporación inmediata!
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  • Bartender
    Bartender
    hace 1 mes
    £12–£14 por hora
    Jornada parcial
    South Lambeth, Lambeth

    Please read before applying you will not be considered for this role if you have less than 2 years experience as a bartender you will be turned away if you are not punctual even during your trial 🍸 BARTENDER WANTED – NINE ELMS BAR & LOUNGE 🍸 📍 Location: Nine Elms, London 💷 Hourly Rate: £12–£14 (Depending on Experience) 📆 Temporary Role with Potential for Full-Time We’re on the lookout for a skilled, reliable, and vibrant bartender to join our buzzing bar/lounge in Nine Elms. This is a temporary role covering our main bartender during annual leave, but there’s a real opportunity to go permanent later this year as the current main bartender is moving on. ⸻ 🔑 The Role Includes: - Evening/night shifts — some nights finish around 3:30am, so you must be fine with late finishes and getting home safely. - You’ll be working in a fast-paced, high-energy environment — expect busy nights, loud music, and lots of cocktail shaking. - You must be able to think on your feet, stay calm under pressure, and bring joy and great service to every customer. ⸻ ✅ What We Need From You: - 2–3 years minimum experience in cocktail bartending and mixology — no exceptions. - Ideally based within 30 minutes of Nine Elms. - A reliable, punctual individual with strong time management skills — if you accept a shift and fail to turn up, you will be removed from future opportunities. - A confident, enthusiastic personality who genuinely enjoys customer interaction. - Fast learner, motivated, and able to work well with others behind the bar. - Comfortable working late hours and available as needed during the bartender’s annual leave. ⸻ 💥 Bonus if you: - Bring flair, creativity, or unique cocktail techniques. - Have great spirit and product knowledge. - See yourself growing into a more permanent I’ll aim to respond within 72 hours. Start date: ASAP — If you’re good at what you do, take pride in your work, and want to be part of a great team, we want to hear from you! – Nine Elms Bar & Lounge Management

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