Customer service online jobs in PerthCreate job alerts

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on! Immersive helps prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Cyber Security Engineer - Red Team Immersive is hiring! Could you be our next Cyber Security Engineer? Due to customer demand and increasing maturity within our platform we have an exciting and challenging opportunity for an experienced cyber professional within the offensive security sector - with expertise in conducting red team engagements - to join our Product team as Cyber Security Engineer - Red Team. If successful you will join our Cyber team working closely with our Cyber Team Leads as we embark on this exciting new phase of product development within our market leading cyber resilience platform. This isn’t an ordinary red team role - we know everyone claims this and will tell you their role is super unique…but this one really is. You are constantly researching, learning, totally geeking out on all things offensive security related, from red teaming, to the latest AI driven attacks, and then taking that knowledge and creating labs and ranges. You will be a key player in our Red Team Content team, shaping and influencing the roll out of our offensive security and AI pen test content roadmap, simulating attack paths and helping train our users to counter the latest threats. You will be educating the world of offensive security professionals on how to make sure they are secure in what they do. Now that is a pretty cool legacy to leave behind. Your mission (if you choose to accept it) is to evolve and disrupt within the Red Team space by creating emulated environments within our platform that will simulate both hacking and defending in an engaging and intuitive way for our community. You will design, build and deliver practical and theory content to gamify offensive security and make it engaging and fun for the end user. You'll shake up traditional training and teach complex concepts in an innovative way. If you have an interest in and passion for cyber security, are experienced in the area of offensive security, and want to disrupt how employees build their resilience against the latest threats we will appreciate your input and give you the space to innovate within our market leading platform, Immersive One. Your main responsibilities (we're scaling fast, so these may change as we grow): Utilising knowledge of pen test and red teaming engagements and techniques to plan, write and improve offensive security labs, challenges and online learning content on the Immersive One platform. Produce multi-format content utilising various teaching methods; practical exercises, questions & gamification Test Red Team labs and ranges to ensure they function as expected Research vulnerabilities, tools and offensive tactics and compile this research to deliver practical and theory labs to users Compile technical research into understandable concise content for both technical and non-technical audience Work with the wider Product team on new projects and product innovations and how best to deploy them Sounds good? We’d love to hear from you if you have proven experience in the following areas: A number of years of experience working in offensive security as a penetration tester or as a Offensive Security Consultant In-depth knowledge of the MITRE ATT&CK framework and how it is used to help enterprises deal with threats to their organisation. Have a strong technical understanding of networking, computing and cyber security concepts Have the ability to use examples and analogies to simplify complex subjects - your content will train real world users to identify and combat the latest threats so you need to be able to inhabit the mindset of your target audience to create realistic simulations Familiarity with Linux, Docker and Python would be beneficial Attitude and approach is just as important as technical skills for this role - you will be someone who enjoys tackling complex problems and finding the solution. You'll be a natural problem solver and 'tinkerer' who enjoys prototyping and iteration. Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. The role of Product Marketing Manager is important to us. The primary focus of the role is to translate our product and service portfolio into meaningful value propositions, defining vertical fit and developing content and collateral that supports pipeline generation. We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm. What You'll Be Doing: As Product Marketing Manager you will be responsible for development and delivery of the GTM strategy, working closely with Commercial & Product Director & Propositions team to build and implement a more customer-centric approach. This will be a hands-on role, and there will be a need to support across multiple marketing disciplines with a definite focus on supporting the delivery of the content strategy. Key Responsibilities: • Owning GTM strategy across key elements of our portfolio, adopting a full lifecycle approach to maximise revenue., • Development of value propositions aligning our technical capabilities with market needs., • Leading on our verticalisation & segmentation approach, ensuring audience relevance is central., • Plan and create product and service sales enablement collateral., • Capture and translate market insights into actions design to support revenue growth., • Working closely with the Marketing function to ensure our value propositions are translated into high impact campaigns and customer comms., • Working in-line with Product Management to translate customer need to defined product and services. What We’re Looking For: The ideal candidate will be a proven Product Marketing lead with a technology background. They understand it’s role in the wider marketing mix and bring ideas and creativity to the development of comprehensive GTM approaches. Skills and Experience: • Ability to translate market insights into actionable go-to-market strategies that drive growth for new and existing services., • Expertise in crafting compelling value propositions for Communications & IT managed services, specifically tailored to the UK market and targeting both technical and business decision-makers., • Proven experience in developing differentiated messaging that highlights key benefits and addresses customer pain points., • Experience in managing go to market in the UK, ensuring alignment between sales, marketing, and product teams., • Strong ability to create effective sales enablement content and empower the sales team to sell effectively in the UK market., • Proven track record of successfully launching and growing products and service offerings within the UK. Desirable: • Understanding of the IT managed services market, including key trends, customer needs, and the competitive landscape along with experience with core IT managed services offerings (cloud, cybersecurity, network management & IT support) Personal: • Confident and effective communicator across a wide range of stakeholders both internally and externally, • Ability to manage workload and competing priorities, leading on multiple concurrent projects and deliverables, • Strong team player, with the ability to utilise the skills of the wider team and ensure we are all working towards aligned goals., • Strategic thinker with a data-driven approach to problem-solving and decision-making., • Excellent communication and collaboration skills to effectively influence stakeholders across the organization., • Creativity and curiosity at the heart of everything you do. Not afraid to question and challenge whilst remaining open to learning and understanding from others. Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: • Pension plan, • Life assurance, • Employee fuel card scheme, • Electric Vehicle salary sacrifice scheme, • Employee assistance programme, • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum, • Time off for fertility treatment and in the event of pregnancy loss, • ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. BRS Golf, is the leading provider of online tee time booking systems to golf clubs throughout UK, Ireland and the US, with GolfNow being the world’s largest online golf reservation platform. Our technology, services and distribution help Golf Course operations increase their rounds and revenue, expand their markets and manage their businesses. Just ask the owners and operators at more than 9,000 courses in North America, the U.K. and Europe. These are exciting times for the game of golf and those who love and live it. With GolfNow we are driving forward and reshaping an entire industry- disrupting the status quo, building innovative new web based and mobile products, and assisting Golf Course operators to build profitable, sustainable businesses. Although we “keep a start-up spirit” and have an internal feel of a small agile company, we can leverage all the benefits and resources of an international corporate community. Key Responsibilities New business acquisition sits at the core of this role. This is a front-line, hunter sales position for someone who thrives on persuasion, momentum, and outperforming targets. You will be responsible for identifying, engaging, and converting new customers, building a high-quality pipeline, and consistently delivering club acquisitions across your region. Success in this role requires targeted prospecting, commercial judgment, data-led decision making, and the tenacity to move opportunities from first conversation to close. • Drive new business acquisition and take ownership of executing your regional sales strategy to consistently secure new club partnerships and support long-term growth., • Develop a deep understanding of our products, sales process, commercial models and target market., • Use a consultative sales approach to uncover customer insights and understand pain points, leveraging these to create compelling pitches that persuade and secure new club partnerships., • Develop advanced product and competitor knowledge, using this to position BRS and GolfNow as the market-leading choice through a precise, end-to-end sales process., • Build a strong industry network, engaging decision-makers through outbound activity, referrals, events, and existing relationships., • Leverage data, CRM insights, and sales resources to prioritize opportunities, forecast accurately, and optimize deal strategy., • Drive sales performance by meeting and exceeding individual targets, demonstrating accountability, resilience, and a strong work ethic., • Maintain rigorous pipeline management, ensuring accurate daily Salesforce updates, territory planning, forecasting, and reporting., • Become a trusted expert in the market and follow through on all customer commitments, ensuring a smooth internal handover and a strong foundation for retention., • When required, act as a brand ambassador, representing the business at exhibitions, conferences, and industry events to accelerate pipeline and brand presence., • Collaborate with international colleagues to support a high-performance sales culture, consistently demonstrating core values and positive, professional behaviors. Minimum Requirements The role will be based in mainland UK and suited to candidates residing anywhere within territory. It is essential that candidates have: • 5+ years’ professional sales experience, ideally within a SaaS environment, • Proven ability to execute a structured, end-to-end sales process with excellent communication and presentation skills, • Results-driven mindset with a strong track record of achieving and exceeding targets and KPIs, • Experience using Salesforce or a similar CRM platform, • Skilled in analysing, collating, and presenting data to support proposals for prospective clients, • Strong technical aptitude with confidence using web-based and cloud-based applications, • Self-motivated, adaptable, and a positive contributor to team culture, • Full UK driving license and access to a vehicle Additional Desirable Skills & Experience • Education to degree level in a relevant discipline (e.g. Business/ Marketing/ IT)., • Knowledge of the golf industry, • Established network of industry customers As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to _. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

.NET Developer - Liverpool (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for .NET Developer with excellent experience of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. There are opportunities for training into technologies such as: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Their benefits include the following: • Bonus (10-15%)., • Share options., • Private medial healthcare (family plan included)., • Company pension (15% company contribution)., • Home working opportunities., • Free subscription to the service once online., • Pluralsight subscription., • 27 days holiday. Customers come first. They want a shopping experience that is easy, accessible and supplies well-known brands hassle free. Our client believes this is achievable and wants to revolutionize the shopping experience. If you would like to explore the possibility of joining the revolution, please do apply today! Location: London, UK / Remote Working Salary: £55,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

.NET Developer - Thame, Oxfordshire (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for .NET Developer with excellent experience of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. There are opportunities for training into technologies such as: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Their benefits include the following: • Bonus (10-15%)., • Share options., • Private medial healthcare (family plan included)., • Company pension (15% company contribution)., • Home working opportunities., • Free subscription to the service once online., • Pluralsight subscription., • 27 days holiday. Customers come first. They want a shopping experience that is easy, accessible and supplies well-known brands hassle free. Our client believes this is achievable and wants to revolutionize the shopping experience. If you would like to explore the possibility of joining the revolution, please do apply today! Location: Thame, Oxfordshire, UK / Remote Working Salary: £30,000 - £45,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

itD is seeking a Sr. Software Engineer/SRE (Site Reliability Engineer). We are looking for a highly motivated Lead Site Reliability Engineer on the Observability team. You will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. The opportunity is remote in the UK. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Job Title: Senior Site Reliability Engineering for Observability Work Location: UK (Remote) Duration: 12 months Working hours: 11am to 7pm (mostly) Interviews: 2 Webex Video Rounds The Meraki cloud supports millions of customer devices from 8 data centers around the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving billions of HTTP requests per day globally. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. As a Lead Site Reliability Engineer on the Observability team you will lead the design, development and operation of large-scale, secure observability systems that make sure our services stay online and performant. We're a team of passionate software engineers that value quality and customer experience. Our team is based in the US and EMEA, and we embrace hybrid and remote work. Examples of projects our team works on: ● Design, deploy and scale our Prometheus architecture to handle 100+ million active series and beyond. ● Deploy and operate large, high-performance ElasticSearch clusters holding 2000+TB of data. ● Deploy and grow high-throughput data pipelines built on Kafka, handling hundreds of thousands of events per second. ● Design and build an alerting system that allows engineering teams to construct alerts from multiple data sources and alerting workflows. ● Write libraries and APIs that give engineers self-service access to our monitoring, logging, and other observability systems. ● Use Terraform to deploy public and private cloud infrastructure. You are an ideal candidate if you: ● Have 5+ years experience designing, deploying and operating mid to large size distributed systems on VMs or bare metal machines running Linux (we run Debian and Ubuntu). ● Have 2+ years experience developing with languages like Ruby, Python, Go, Scala, or Bash. ● Are excited by the challenge of solving difficult problems in large distributed systems that deal with huge amounts of data. ● Want to work on a highly autonomous team that cares deeply about quality and customer experience. ● Are curious, learn fast and feel comfortable diving into unfamiliar code and systems to solve problems. ● Understand the value of observability and can work with other teams to help them better monitor their services. ● Are willing to be part of a production on-call rotation. ● Have direct experience with the following technologies (or similar): Elasticsearch Logstash Kibana (ELK) stack, Kafka, Prometheus/Thanos/Cortex, Graphite, Ansible, Terraform, Consul. ● Have strong experience in building out solitons based on Software engineering best practices. Preferred Skills: Enterprise and Tech Industry experience: Cisco, Meraki, Google, ServiceNow, Meta, etc. Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Location: Colchester Office (3 days per week) About the Role As a Customer Operations Specialist at Informa, you'll be the vital link between our organization and our valued clients. You'll deliver exceptional service that enhances our reputation while supporting both internal and external Publishing and Events customers. This role offers the perfect balance of customer interaction, problem-solving, and operational excellence. Your Impact You'll create outstanding customer experiences by: • Delivering our signature 'Gold service' standard to all customers, • Resolving inquiries efficiently through multiple communication channels, • Processing orders with precision while maintaining appropriate margins, • Building strong relationships with customers and internal teams, • Managing customer access to online resources and systems Core Responsibilities • Customer Communication: Handle inbound/outbound calls and correspondence professionally, • Order Management: Process and amend customer orders with accuracy and attention to detail, • Problem Resolution: Utilize relevant systems to address and resolve customer requests, • Data Management: Record customer information with precision, maintaining quality standards, • Access Management: Support customers with online access needs directly or through appropriate channels, • Financial Processing: Handle aspects of Order to Cash, including Cash Applications and Credit Control, • Relationship Building: Develop strong connections with business teams and customers, • Customer Service Excellence: Proven ability to deliver outstanding customer experiences, • Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, Outlook) and SAP experience preferred, • Communication Skills: Excellent written and verbal communication abilities, • Problem-Solving Aptitude: Proactive approach to resolving issues efficiently, • Adaptability: Flexibility to adjust working hours based on service center requirements, • Attention to Detail: Precision in processing orders and maintaining records, • Teamwork: Collaborative mindset with ability to work effectively with diverse stakeholders We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at _ Our benefits include: • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely, • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes, • As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job _.

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

• Customer Success, • Remote working, • Hourly paid - PAYE contract up to £13.60 per hour, • 12 months, • ASAP start Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you! Certain Advantage working with a technology partner within the recruitment group and looking for a contractor to work for a year as a Customer Success professional. This is a remote based role in the UK, or potentially Ireland for a years contract and would suit a previous candidate within the customer success/sales/marketing and recruitment knowledge. The Customer Success professional is a customer-facing professional who will engage, retain and drive our customers' understanding of the product offerings, with a focus on the growing Employer Branding and Online Recruiting space. The role is key to driving retention in their book of business. The ideal candidate will be passionate about the mission and the customers they partner with, providing unique solutions and an outstanding customer experience. We are seeking • Some experience within an accounts, customer success, sales and consulting background., • Experience in Digital and Branding advertising campaigns and online recruiting would be helpful., • Basic understanding of the recruitment landscape, • CRM knowledge, ideally Salesforce and nice to have would be Customer Success Analysis tools like Gainsight., • Passion for online advertising, media, marketing and employer branding., • Consistent track record of successfully achieving customer retention goals is a plus Please apply using the link with your updated CV if interested.

NIOX® is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. At present, NIOX® provides products and services in around 50 countries. For more information please visit _. In order to support these activities, we are currently seeking a Key Account Manager. Key Responsibilities of Role: As a Key Account Manager, you will be responsible for driving sales growth and expanding market access for NIOX – our innovative FeNO testing solution – across key NHS and private healthcare settings. In this strategic role, you will develop and maintain trusted relationships with both clinical and non-clinical stakeholders, influence procurement and funding decisions, and ensure the integration of NIOX within relevant care pathways. You will lead strategic account development, optimise product positioning, and consistently exceed sales targets across your designated region and customer segments. As a key member of the UK Commercial Team, you will also contribute to broader business planning and execution, playing a vital role in supporting the growth and long-term success of NIOX across the UK. · Develop and execute tailored territory account plans aligned with business objectives, market dynamics, and customer needs. · Drive NIOX adoption by implementing strategic and tactical plans across hospitals, ICBs, PCNs, and Primary Care settings. · Engage a broad range of stakeholders, including clinicians, procurement leads, service managers, and pathway redesign teams, to build trusted, value-based partnerships. · Identify, qualify, and convert new business opportunities across Primary Care, Secondary Care, private healthcare, pharmacy, and emerging channels. · Deliver high-impact presentations, demonstrations, and training to clinical decision-makers and frontline users, effectively communicating the NIOX value proposition. · Collaborate cross-functionally with marketing, medical, and customer service teams to ensure aligned messaging and deliver value-based selling. · Identify and mobilise key opinion leaders (KOLs) and clinical advocates to raise awareness of FeNO testing and position NIOX as the preferred solution. · Prospect and initiate contact with new accounts and channels, identifying routes to access and secure business across a range of sectors including Primary Care, pharmacy, Secondary Care, and private healthcare. · Monitor competitor activity, NHS trends, and evolving market dynamics, adapting strategies as needed to maintain a competitive edge. • Maintain accurate CRM records and provide timely sales forecasts, pipeline updates, and performance reporting. · Work closely with your manager to set, track, and regularly review sales performance targets, taking proactive steps to meet or exceed objectives. · Ensure seamless customer onboarding and handover to customer service and inside sales teams, delivering a positive, consistent experience throughout the account lifecycle. · Leverage digital tools and virtual engagement, while balancing this with high-impact, face-to-face interactions. • Maintain strong commercial acumen and therapy area expertise, with up-to-date knowledge of FeNO testing, asthma care pathways, and NHS commissioning structures. Qualifications and/or experience required to perform the role: · A business or other relevant undergraduate degree, or equivalent education. · Proven track record of sales growth and success in the medical device sector, with demonstrable experience in managing and expanding key accounts. · Experience contributing to the development and execution of aligned business plans, with evidence of successful implementation and measurable outcomes. · Excellent communication, interpersonal, and relationship-building skills. · Ability to quickly understand and navigate the healthcare industry, including reimbursement processes and the payer/provider landscape in the assigned markets. · Highly motivated self-starter with a strong commitment to making a meaningful difference to patient outcomes. · Demonstrated ability to prioritise and manage time effectively, while remaining agile and adaptable to maximise impact within the designated territory. · Strong presentation skills and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). · Background or experience in respiratory therapy, physiology, or as a clinical scientist—particularly within the NHS—would be a strong advantage. Office Location This position is field based. Culture NIOX® is proud to be an inclusive employer that supports all colleagues to realise and achieve their full potential. We are a diverse organization that champions a healthy work life balance. As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported. We live and breathe our PRIDE values and ensure that we are all working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma. We value the contribution that each of our colleagues provide and recognize the difference they make to the lives of asthma sufferers every day by supporting us in working towards our goal. Application process Thank you for considering a career at NIOX®. If you would like to apply for the position, please apply online, ensuring you include the following information: · Full name, location, email address and phone number · Curriculum Vitae · Cover letter · Current salary · Required salary · Date available to start/notice period After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion. Important notice to Employment businesses/ Agencies NIOX® does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact NIOX®’s human resources department to obtain prior written authorisation before referring any candidates to NIOX®. The obtaining of prior written authorisation is a condition precedent to any agreement (verbal or written) between the employment business/ agency and NIOX®. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of NIOX®. NIOX® shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Position: Customer Support Work model: Remote (based in Greece) Location: Greece Employment type: Full-time Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction. What You’ll Do • Communicate with customers via phone, chat, and email, • Track and manage cases to ensure timely resolution, • Maintain high customer satisfaction and represent the brand with professionalism, • Build strong, positive relationships with partners and customers, • Work towards achieving personal and team targets What You Bring • Fluent Polish (both written and spoken), • Good English skills (min. B2 level), • Excellent communication and problem-solving abilities, • Basic computer skills and tech confidence, • Team spirit, adaptability, and a proactive mindset What We Offer • Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you), • Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus, • Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts, • Training & career development: full onboarding with certified instructors and clear growth opportunities, • Vibrant workplace: community activities, social initiatives, and free online Greek lessons Apply now and start your new life under the Aegean sun!

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits. Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Clarice Wale _ We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience. As a Technical Quality Analyst, you will work within the Quality Framework to: • Review and assess the most complex manual calculations and documents in PRT Client Services., • Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions., • Support technical and customer queries to ensure excellent customer outcomes. What you'll be doing: • Conduct quality assurance assessments on complex manual pension calculations and documentation, • Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements, • Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery, • Provide coaching and feedback to team members and managers based on QA findings, • Support the development of QA strategies and contribute to continuous improvement initiatives, • Mentor colleagues and help build technical knowledge across the team Who we're looking for: • Strong knowledge of Defined Benefit pension schemes and related legislation, • Experience in pension calculations, administration, and quality assurance, • Excellent analytical, communication, and coaching skills, • Ability to manage priorities and work collaboratively across teams, • Pension qualifications (e.g., PMI) or equivalent experience Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

What will you get to do in this Small Business UKI Account Executive role? As an Account Executive at HubSpot, you use outbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small and mid-sized businesses. This position would be based out of your home office working in an inside sales model, and it is a full closing role. We are actively hiring for a Small Business Account Executive; candidates are eligible to be office, flex or remotely located in the United Kingdom based on individual preference! Please check out this article for more context: _ What are the responsibilities of a Small Business UKI Account Executive? In this role, you will get to: • Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business, • Consistently close new business at or above quota level, • Nurture relationships with highly qualified opportunities at small and mid-sized companies, • Build relationships with prospects and internal stakeholders to grow new business, • Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced, • Help shape the future of HubSpot's mission with your perspectives, ideas, and skills What are the role requirements? • Candidates must be based in the United Kingdom to be considered for a remote opportunity, • 1 year of Closing Sales experience, • Fluency in English, • Unmatched consultative selling and closing skills, • Accurate forecasting and pipeline management, • Track record of being a high performer (e.g. over quota, President's Club), • A sharp focus on your goals and a strong approach for achieving them Who excels in this role? Top performers in the Account Executive position usually have: • Strong communication, time management and adaptability in order to be set up for success remotely, • Experience working in a high-growth, "scale up" environment, • Passion for helping businesses grow and curiosity about the tech industry, • Humility and enthusiasm in their work What are some of the benefits of working at HubSpot? • Generous remuneration and stock units, • Interactive employee training and onboarding, • An education allowance up to €4,000 per annum, • Pension, • Health Insurance, • Life Assurance (x4 times your annual salary), • Long term illness cover, • Free breakfast and lunch catered on-site, • 25 days holidays, • On-site gym and fitness workshops, • Amazing colleagues to learn from and enjoy company social outings, parties, and events Interested in learning more about our Remote Program? Learn more _ #LI-WQ1 We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's for details on data processing and your rights.

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

About the role If you’re passionate about policy and politics, you’ll fit right in to our enthusiastic and vibrant team. This position is for the digital, technology, culture and sport portfolio, which covers the work of the Department for Science, Innovation and Technology (DSIT) and the Department for Culture, Media and Sport (DCMS) as well as overlapping areas pertaining to retail trade and employment. Applications should refer to the role and detail any relevant policy expertise in these areas. This is an exciting opportunity to become part of a highly-respected political intelligence team, providing market-leading intelligence services to ensure our clients stay ahead of political developments. We provide fast, focused, and comprehensive information and insight on the activities of legislatures, government, and a variety of stakeholders to clients across a wide range of sectors. In a time of political turmoil, keeping our clients constantly informed is a dynamic challenge. You’ll be part of a team of fellow consultants, each of whom are experts in their respective policy areas, and will be providing finger-on-the-pulse analysis to your clients on a daily basis. You will work towards becoming a respected authority within the industry on all issues relating to your specialist policy area and key stakeholders, with the potential opportunity to write articles for media publications and participate in broadcasting and panel discussions. This role is based at our London office. Colleagues spend some of their working week in the office and some days working from home (usually 2-3 days in the office per week). If you would like to explore flexible working options, we would be happy to discuss this as part of the interview process. What’s it like to work with us? At Dods we focus on our 3C’s: Collaboration, Continuous improvement, and Customers. We live these values by offering employees opportunities to further their skills through learning and development and training, plenty of opportunities to connect across teams to network, socialise and volunteer, and by always keeping the customer at the forefront. Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement. Situated in the heart of London, the office working environment is collaborative, bright and airy with everyone together in one space. There’s always a bit of a buzz and conversation going on, and people really like to chat and help each other. The office is small enough that everyone knows everyone’s name, so colleagues work across teams on shared projects. We prize initiative and creativity in how you best provide intelligence to your hugely diverse range of clients. We invest in our consultant’s expertise and will support you in gaining new skills with dedicated funding for your learning and development. We’ve provided political intelligence for 190 years, and while we’re looking into how to leverage artificial intelligence, we know that it’s still our people and how we support our customers personally that makes us different. Work can be fast-paced – there’s an expectation that a customers can get straight through to their Consultant or Account Manager to ask a question and get a quick answer. This means that if a colleague is out-of-office, we cover for each other. It’s a very engaging environment to work in, and while it can be busy, you know that there are always great colleagues around to support you. About Dods Group Ltd Dods is a leading political intelligence business covering Westminster and the UK’s devolved parliaments. Organisations have been turning to us for pertinent information on what’s going on in Government since we first published the Dods Parliamentary Companion way back in 1832. We provide clients across the corporate, government and charity sectors with insight, intelligence and impact through our comprehensive suite of policy tools. Dods Political Intelligence is comprised of three main services: • Intelligence - _ – our platform offers real-time alerts, diaries and legislative trackers, inhouse parliamentary coverage, and a powerful historical search function of policy information., • Insight - _ – our sector-specialist consultants provide analysis, bespoke research, and impartial guidance on the latest policy developments and trends., • Impact - _ – our constantly updated database of biographical and contact information for UK parliamentarians, the digital version of the original who’s who in politics established in 1832, enables you to identify and address the right policymaking audience. For further information, please visit: _ What are we looking for? Our ideal candidate will have: • Familiarity with parliamentary procedure and the political landscape of the UK., • Excellent attention to detail and commitment to accuracy, while working quickly and to tight deadlines., • Capable of prioritising multiple tasks and managing workloads., • A proactive approach, with the confidence to hit the ground running., • A relevant degree-level qualification or relevant professional experience., • IT literate and confident in using online applications to support your work., • Ability to work well within a team but also take initiative when required. Key responsibilities The successful candidates will: • Be responsible for providing a first-rate political intelligence service to their own portfolio of clients., • This position is for the digital, technology, culture and sport portfolio, which covers the work of the Department for Science, Innovation and Technology (DSIT) and the Department for Culture, Media and Sport (DCMS) as well as overlapping areas pertaining to retail trade and employment. Applications should refer to the role and detail any relevant policy expertise in this area., • You will need an excellent understanding of parliamentary procedure and government policy, and some relevant client-facing experience., • You will have a keen interest in politics and policy, and excellent written and verbal communication skills. You need to be comfortable working at a fast pace, within tight deadlines, with the ability to analyse large amounts of information in a rapidly changing political environment. And you’ll need to love working with both clients and colleagues, with a professional attitude and ability to demonstrate initiative and commercial awareness., • Your responsibilities will include maintaining an excellent service to clients, and the provision of timely and high-quality political insight and research. You will also contribute to the development of our business through the delivery of successful trial periods with prospective clients. Why choose Dods? We are proud of the inclusive culture we have built at Dods. Our team are passionate about what they do, and we are passionate about supporting them to be their best. We understand the importance of work-life balance and offer a flexible, hybrid working environment so you can choose how and where to work. Celebrating diversity and inclusion is also an important aspect of our culture and we often have social events to bring everyone together. Here’s some more information on our benefits and ways of working: Employee Benefits (London) • 25 days annual leave plus your birthday off, with the option to buy an additional 5 days holiday per year., • Our approach to work is agile and the team currently spend some of their working week at home and in our office in London Bridge. We also offer the option to work from anywhere for up to 4 weeks a year., • Flexible working, including 4pm finish on Fridays and early finish throughout the summer holiday period so you can spend more time with your family and friends., • Opportunities to connect across teams and locations to network, socialise and volunteer., • Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement., • Continuous learning and development opportunities throughout your journey with us., • Life assurance: we hope you will never need this, but our cover is for 4 times your salary to your beneficiaries., • Enhanced maternity and paternity leave options., • Company Pension Scheme., • Discounted Gym Membership., • Cycle to work and season ticket travel loan scheme., • In-year employee bonus scheme., • Employee assistance programme. How to apply If you are interested in the role, please submit your application (CV and Cover Letter) through our Company Careers Page _. The closing date for applications is Friday 1st August 2025 with interviews to be held week commencing Monday 4th August 2025. Ideal start date: 13th August 2025

_ develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID, U.S. Department of State, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your impact The Operation Analyst (OA) collaborates with our Program Managers and assist in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs. The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued. About the team: Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member. A day in the life • Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication., • Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs, • Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner, • Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments, • Complete ad hoc projects related to our data science and data analytics training programs, • Collaborate with internal team to creativity assess and test new products, and build growth strategies, • Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work. Your expertise • 2+ years full-time professional experience, ideally in an operations or analytics role, • Minimum 4-year college degree or equivalent experience, • Experience managing cross-functional, high-impact projects with multiple stakeholders, • Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency, • Strong work ethic and the ability to work well under pressure and with minimal supervision, • Proactive approach, high attention to detail, and a quick learner, • Strong customer service ethic, with experience supporting relationships with individuals and clients, • Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel, • Familiarity with Slack and Zoom strongly preferred Time Commitment: • While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET), • Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work. Location: • Due to upcoming program geography, our strong preference for this role's location is in Jordan. How we support our people • Insurance or subsidies based on country, • Unlimited Time Off, with a minimum time off recommendation, • Company-paid holidays, • Official company-wide holiday for the last week of the calendar year, • Access to free data skills training through our programs, • A company culture that empowers individuals and embraces diversity through its core mission The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. The range only reflects the base salary and does not reflect bonus, equity or benefits. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact _. #LI-D #prNI

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. Are you a talented engineer ready to make a significant impact? Join our dynamic technical engineering team, where you'll use your software engineering skills to create innovative features, squash bugs, tackle technical debt, and streamline our processes. Your efforts will directly contribute to delivering exceptional, high-quality software that delights our customers. What you'll be doing: • Collaborating with the team to develop clean, maintainable features and resolve end-to-end issues, utilising various approaches to ensure we deliver outstanding outcomes to our customers efficiently and effectively, • Contributing to the management of technical debt, ensuring Legal & General’s systems remain secure, resilient, and reliable, • Enhancing and refining testing methodologies within the team to ensure the highest quality customer experience, with a strong focus on security, usability, and accessibility, • Participating in code reviews, emphasising both functional and non-functional requirements such as performance, resiliency, maintainability, and security, to consistently produce high-quality, safe software for our customers, • Engaging in continuous improvement efforts related to security, quality, deployment, monitoring, and operations, enabling the seamless release and operation of safe, performant, and resilient systems in production, • Actively participating in developer team meetings to keep colleagues informed and foster a culture of knowledge sharing. Communicating effectively and collaborate continuously with team members to ensure smooth delivery of development activities within the sprint timebox, • Pursuing ongoing skill development through relevant training in your role discipline Who we're looking for: • Proven hands-on experience in building microservices using Java and Spring Boot, • Solid understanding of clean code principles and architecture concepts such as SOLID and Onion, • Demonstrated expertise in crafting large-scale, well-optimised, and maintainable software features, ensuring robust and efficient solutions, • Good grasp of at least one layered backend application architecture, including three-tier, hexagonal, or onion, • Proficiency in test-driven development and familiarity with the testing pyramid., • Comprehensive understanding of Continuous Integration, Continuous Deployment, and other release strategies, • Proven ability to analyse, debug, and resolve highly complex issues, showcasing your critical thinking and technical prowess, • Excellent communication skills, with strong proficiency in both spoken and written English Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Private medical insurance (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice, • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Staff Backend Engineer - Sportsbook, to join our rapidly growing technology team, responsible for the continuous growth and support of our Sportsbook. This position will be able to come in an have a lot of ownership of the shape of the backend implementation. It is an exciting and rewarding opportunity. As a staff-level backend engineer, you will: Be a technical point of contact for various stakeholders Be technically talented, able to contribute quality code, and being passionate about the technology Be responsible for the quality, scope, and timeliness of all your deliverables Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. What are we looking for? We are looking for an engineer who is willing to tackle problems with innovative ideas and quality technical implementations. We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring / SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming technologies (Amazon Kinesis, Kafka) o Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working within an agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service and Service oriented architectures Experience with Core Services around player journeys and experiences Nice to have experience with Sportsbetting, Trading Development and Casino software Nice to have knowledge around general trading rules and feed providers Nice to have knowledge with odds feeds such-as Radar, Genius, Swich, & Simplebet What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

As a Junior Account Manager, you will oversee multiple eCRM campaigns for our Dutch client VodafoneZiggo and help them deliver amazing email communications to their customer base. This role is being offered on an initial 6-month fixed term contract and requires spoken & written fluency in Dutch (or Flemish) and English. This job will involve working closely with multiple client stakeholders to extract detailed requirements about email marketing campaigns and being able to confidently brief internal departments through a work flow management process. You will manage and deliver dynamic email campaigns and one-off requests through all stages of the process from briefing, testing and deployment. You will also need to support the Account Manager and Director with management of tracking all activities against the client’s budget. You'll thrive on transforming challenges into opportunities and providing great customer service. Communication is key with this role as you’ll be working with multiple client stakeholders, ITG’s data team, email developers and a wider deployment team. Your satisfaction will come from coordinating this activity to completion, running successful campaigns. This will be a role that will give you opportunities for growth, and you’ll be fully supported every step of the way. Your responsibilities will include: • Being in contact with our client (for example to discuss the upcoming campaigns and to receive briefings, but also to request approval for the created e-mails), • Briefing e-mail marketing campaigns to our internal teams and testing the outcome, • Planning your email marketing campaigns with all the internal teams, • Working together with all the internal stakeholders, • Campaign reporting and recommendations, • Working as efficient as possible, • To be considered, you must be fluent in Dutch and English (Flemish is also fine), • You’ll be a customer centric individual, our people go above and beyond for our clients, completing briefs right first time, on time, every time., • You can manage your own workload efficiently, you won’t be micro-managed at ITG and being able to deliver quality with speed is essential., • You perform well under pressure, this is a fast-paced role where you’ll be managing multiple campaigns at any given time. Projects may come to a close simultaneously and you can manage priorities efficiently., • You have an attention for detail and you are not afraid to speak up your mind if something doesn’t meet the quality level., • Finally, ideally you will have experience in a digital marketing environment, where you’ve worked on email marketing campaigns through an ESP, ideally in an agency environment but this may have also come from a client-side position. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time., • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing., • Pension Scheme – helping you save towards your retirement home in the sun!, • Corporate Medical Cash Plan – claim back the cost of your medical treatments., • Smart Working Options – spend up to 40% of your working week from home., • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out., • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy., • Cycle to Work Scheme – save on the cost of biking to work., • Monthly Employee Awards - Employee of the Month programme with £250 bonus, • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!, • Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in., • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions., • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

Wildlife Fundraiser No experience necessary! Are you passionate about nature and confident talking to people Looking for a rewarding seasonal role where every day feels different Join the Fundraising Team in Perth, where you'll help inspire public support for nature. Please only apply if you live within the Perth area (unless relocating), as you'll regularly travel to nearby Nature Reserves, towns, venues and events throughout the local region. If you don't have fundraising experience… don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today! Position: Wildlife Fundraiser Perth Ref: JUN20265108 Location: Perth Salary: £27,579.00 - £28,744.00 per annum Closing Date: Sun, 19th Jul 2026. We reserve the right to close this recruitment at any stage once we have made a hire. About the Role As part of the fundraising team, you'll spend your days out in the community, speaking to members of the public and inspiring support for nature conservation. Typical duties include: • Travelling to a variety of local venues and events using a company van (fuel and parking costs covered)., • Setting up engaging fundraising stands and displays., • Speaking with members of the public about the charity's work and conservation mission., • Encouraging people to support the charity through regular direct debit donations. You'll be working outdoors, meeting new people every day and making a genuine difference for wildlife. The role can be challenging at times, so resilience, confidence and a positive attitude are important, but it's also incredibly rewarding. What's On Offer: • No fundraising, wildlife or conservation experience is needed. If you're confident talking to people and enjoy working outdoors, we'll provide all the training and support you need to succeed., • A stable salary with no commission-based pay., • Company van provided for business use, with all fuel and parking expenses covered., • 34 days annual leave including bank holidays (pro rata)., • Flexible working options available, with 3- or 4-day contracts., • A supportive and inclusive team environment with a dedicated mental health assistance programme., • Full induction and training at HQ in Sandy, Bedfordshire (travel and accommodation covered). What We're Looking For We're looking for people who are: • Comfortable working towards individual and team targets in a positive and supportive environment., • Passionate about people and conservation., • Confident speaking to members of the public and asking for donations., • Positive, resilient and self-motivated., • Comfortable with working alone and outdoors in all weather., • Willing to travel locally, with journeys averaging up to one hour each way from home., • Available to work 3 out of 4 weekends per month., • Demonstrates a proactive and constructive approach to work, showing willingness to learn, adapt and contribute to achieving team objectives You'll also need: • A full UK driving licence., • Experience in fundraising, sales or customer service is advantageous. People join from a wide range of backgrounds including retail, hospitality, customer service, teaching, care, events and fundraising. Additional Information • Expected start date: 3rd of August - See pack for full list of 2026 start/Induction dates when you apply, • Please note that we interviewing and appointing on a first come, first served basis, so we encourage you to submit your application as soon as possible Recruitment Process • Online application and CV, • Short video questionnaire (or alternative assessment if requested), • Informal screening call with Recruitment Team, • Face-to-face interview with the Recruiting Manager We're committed to creating a diverse and inclusive team where everyone feels valued and supported and we particularly welcome applications from people of colour and disabled people, who are currently underrepresented across the environmental sector. This role is not eligible for UK Visa Sponsorship. Applicants must have the right to work in the UK. This is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP JTRA1_UKTJ

At Sureserve Energy Services, excellence is not just an expectation; it's our standard. With a driven team of almost 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Site Manager, who shares our commitment to quality, service, and environmental improvement. We are looking for a Site Manager in Perth to come on board and manage and supervise subcontractors, deliveries, operatives, plant and co-ordination to ensure projects are delivered within time to the required safety standards. The role... • Manage day-to-day site operations across multiple projects, ensuring accurate records, diaries, inductions, and compliance documentation are always maintained., • Lead safe, high-quality delivery by overseeing H&S standards, risk assessments, COSHH, fire strategy, permits to work, and scaffold/material inspections., • Coordinate labour, subcontractors, and plant/equipment, ensuring efficient resource use, security, and timely returns., • Track programme progress, highlight risks, drive recovery actions, and support commercial reporting including valuations, variations, and material tracking., • Implement and monitor quality management processes such as benchmarks, hold points, sample panels, snagging, and sign-off requirements., • Manage supply chain performance, competency checks (incl. NICEIC and other certifications), and resolve non-conformities., • Ensure PPE compliance, statutory signage, and adherence to SESUK's Health & Safety, Quality, and Environmental policies., • Lead subcontractor meetings, plan site logistics, maintain drawing registers and site files, and support development of O&M manuals and H&S files., • Build strong relationships with clients, residents, senior managers, and RLO/customer service teams., • Record and resolve site queries, complaints, and performance issues professionally and efficiently., • Provide mentoring to apprentices and trainees, and present the SESUK brand positively at all times., • Maintain accurate weekly timesheets, manage company vehicles/equipment responsibly, and support customer forums or presentations when required., • Commit to ongoing training and development to support safe, compliant project delivery.Skills & experience:, • Proven site/contract management experience., • IOSH Managing Safely or SMSTS qualification., • Strong ability to lead, motivate, and manage site teams and subcontractors., • Skilled in implementing recovery plans and monitoring progress., • Able to performance-manage trades and subcontractors against quality, safety, and programme targets., • Keeps up to date with relevant legislation, industry standards, and technological developments., • Confident using digital tools for programming works, reporting, and maintaining accurate site records., • CSCS Card., • First Aid Certificate.What We Offer, • £45,000 base, • Van & fuel card, • 32 days annual leave (Inc. bank holidays, Christmas and New Year Closure!), • Employee Assistance Programme with 24 hours telephone and online access, • Access to Flexible Benefits Scheme (including discount to retailers, bike to work scheme and many more).Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment. JTRA1_UKTJ

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? This is an exciting opportunity to join our rapidly growing technology team, responsible for continuous growth and support of an unrivalled betting experience for millions of sports fans everywhere. We’re looking for a Principal Mobile Engineer who will bring their creativity and experience to Hard Rock Bet to help us build software with a spark of magic. This is a role that works closely with Product Management, Design, QA, and Backend Engineering to deliver a full-featured mobile app. The candidate should have a strong track record developing React Native apps, as well as experience with iOS and/or Android apps, preferably with a background in sportsbook, gaming, or a related industry. Your responsibilities will include: Lead the Frontend technical direction of the Casino Technology unit, owning architectural decisions within the domain while ensuring alignment with the broader mobile platform. Partner with peer Principal Engineers in Core and Sportsbook units and the Technical Director for Mobile to define, evolve, and uphold shared engineering standards, patterns, and conventions. Own the architecture and evolution of Casino-domain features within a high-performance React Native application for iOS and Android, serving tens of thousands of daily users across multiple product variants and regulatory jurisdictions. Develop & improve a high-performance mobile application in React Native for iOS and Android, serving tens of thousands of daily users. Drive multi-quarter technical initiatives — legacy system migration, platform modernization, design system adoption, and build infrastructure improvements — collaborating across units to coordinate execution. Mentor and develop senior and staff engineers through architectural guidance, code review culture, and hands-on pairing on complex problems. Partner with Product Management, Design, QA, and Backend Engineering to shape roadmaps, inform feasibility, and make build-vs-buy-vs-migrate decisions for the Casino domain. Evaluate and integrate AI-assisted development tools and workflows to improve team productivity, code quality, and developer experience. Navigate the challenges of working in a highly regulated industry, ensuring compliance and stability while minimizing the architectural cost of jurisdiction-specific requirements. Serve as the escalation point for complex technical problems within the Casino unit — leading troubleshooting efforts, identifying root causes quickly, and turning incidents into systemic improvements. Champion comprehensive observability — analytics, error reporting, and performance monitoring — and use data to drive architectural and product decisions. Contribute to cross-unit technical forums, representing Casino engineering priorities and collaborating on platform-wide decisions. Employ state-of-the-art technologies and strategies to optimize content delivery, application performance, and developer productivity. Cultivate a positive engineering culture that values quality, pragmatism, and continuous improvement. What are we looking for? We are looking for a technical leader who raises the engineering bar within their unit — someone who identifies systemic problems before they escalate, makes sound architectural decisions, and multiplies the output of the engineers around them. The ideal candidate isn't just interested in what we're building right now, but wants to understand where we're going and partners with peer Principals and the Technical Director for Mobile to shape the technical strategy that gets us there — all in service of delivering the best customer experience. The ideal candidate will have: 10+ years of experience in developing mobile applications (native and hybrid), with at least 7 years focused on React Native. Bachelor's degree in Computer Science or a related field; or equivalent demonstrated experience. Deep expertise in React Native application architecture using TypeScript in strict mode, with a track record of defining patterns and conventions adopted across engineering teams. Mastery of dual state management strategies — client state (MobX) and server state (TanStack React Query) — including the judgment to enforce clear boundaries between them at scale. Comfortable working with AI-assisted development tools (e.g., Claude Code, Cursor, Codex) and interested in shaping how the team leverages them — not just as a user, but in defining conventions, guardrails, and workflows that scale. Proven experience designing real-time mobile systems using RESTful services, WebSockets, and GraphQL, with an emphasis on resilience, latency, and graceful degradation. Significant native iOS (Swift/Objective-C) and/or Android (Kotlin/Java) experience, particularly in authoring and maintaining native module bridges and managing cross-boundary data flow. Prior experience in the igaming, sportsbook, or online gaming industry, with a strong understanding of the regulatory, compliance, and geolocation constraints that shape product and architecture decisions. Experience architecting multi-variant mobile applications — managing divergent product configurations, jurisdiction-specific logic, and feature flag–driven rollouts (e.g., LaunchDarkly) within a single codebase. Ownership of cross-cutting technical initiatives such as design system creation, legacy codebase migration strategies, developer tooling, or CI/CD pipeline optimization for App Store and Play Store delivery. Comprehensive knowledge of the mobile development lifecycle — application architecture, OS-level APIs, debugging, performance profiling, security hardening, and deployment — with the ability to set org-wide standards in each area. Demonstrated ability to identify, scope, and drive multi-quarter architectural improvements — balancing long-term technical vision against near-term product delivery. A track record of mentoring senior and staff engineers, elevating team capabilities through code review culture, technical documentation, and architectural guidance. Strong cross-functional influence — able to partner with Product, Design, QA, and Backend Engineering leadership to shape roadmaps and make build-vs-buy-vs-migrate decisions. Contagious and positive work ethic that raises the bar for engineering quality across the organization, not just the immediate team. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Depot Highways Supervisor - Dundee (NMC NE) Create Safer Roads. Shape Sustainable Communities. Build Your Career. We're excited to offer a fantastic opportunity for a permanent Depot Highways Supervisor to join our NMC North East (NMC NE) team in Dundee - a role where you'll make a real difference to the safety, reliability and future of Scotland's trunk road network. Our partnership with Transport Scotland Northeast (since August 2022) places an important emphasis on delivering greener, more resilient infrastructure and exceptional service for the communities we support. Covering 593km of network, our work spans routine and reactive maintenance, bridges and structures, and road safety schemes - all while helping drive progress toward net-zero. From winter weather to unexpected traffic incidents, well maintained highways keep communities moving safely. As a Highways Supervisor, you'll play a pivotal role in leading operations, ensuring work is completed safely, efficiently, and to a high standard - no matter the conditions. This is a key supervisory role with responsibility for depot operations, resource planning, and network management across a critical geographical area - offering real ownership and impact. Hours: 40 per week, Monday-Friday, with overnight & weekend working as required. The Role As our Depot Highways Supervisor, you will: Manage and programme day-to-day depot works, ensuring efficient delivery of planned and reactive activities. Take ownership of a team of approximately 20 operatives, providing leadership, support, and performance management. Oversee the trunk road network across the Perth to Stonehaven corridor, ensuring effective network management and coordination of works across this key area, with Dundee acting as the operational hub. Operate in a predominantly office-based role, with regular site visits as required to support delivery and maintain network performance. Carry out regular site visits to resolve issues, ensure safe working practices, and verify quality against programme requirements. Deliver HSEA site inspections and maintain high safety standards across all activities. Provide technical support to crews and ensure all works are accurately recorded to support client claims and 'as-built' information. Lead toolbox talks, safety briefings, and ensure correct use of PPE. Manage depot safety, environmental inspections, and appropriate waste disposal. Engage and oversee supply chain partners, ensuring safe and high quality delivery. Process timesheets, overtime and resource planning efficiently. Quantify, order, and coordinate materials, plant, equipment, and subcontractors in collaboration with the Commercial team. Promote safe working hours in line with the Working Time Directive and drivers' hours rules. Line manage operatives, including performance management, absence recording, and PDR reviews. Arrange training in line with the training matrix. Support recruitment by interviewing prospective employees when required. We'd love to hear from you if you have: Strong understanding of client needs, service standards, and operational delivery. Excellent interpersonal and communication skills, with the confidence to engage crews and stakeholders. Experience managing teams, supply chain partners, and supervising highways construction work. Good planning and sequencing skills with a proactive, solution-focused mindset. Strong customer relations and commitment to safety. Awareness of CDM 2015 regulations (desirable). Ability to deliver effective toolbox talks. Qualifications & Requirements Desirable: NRSWA Supervisor, SVQ Level 3, or SSSTS - not essential, as we provide full development and training. Essential: Willingness to work outdoors in all weather Participation in emergency and winter service delivery A valid UK driving licence Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Career Growth: Propel your career with clear, dynamic advancement opportunities. Training Opportunities: Unlock your potential with comprehensive training, including fully funded, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford, our recruiter for this role, at (url removed). #CVL

Are you a competent, forward thinking and experienced Operations Engineer looking for a new role? Bidwells is a leading real estate adviser at the forefront of the UK’s most innovative sectors, including science and technology, sustainability, and modern living. Our team of more than 600 experts manages over £5.2 billion in property assets and provides advice across more than 4 million acres of the UK’s countryside and coastline. We are recognised leaders in forestry, natural capital, and sustainable investment. You’ll assist the development of departmental service improvements, supporting the existing IT Systems and Infrastructure landscape. You’ll also work on the security culture across Bidwells, understanding vulnerabilities threats and supporting cyber security. There will also be some interesting work around documentation, knowledge sharing and helping team members develop. What you’ll be doing Technical Leadership Become the lead in at least one of the Core business systems and ensure you have sufficient training and knowledge to provide cover to other team members where required. With support, plan and undertake project work, including design, and service improvement work. Ensure technical documentation is created and kept up to date IT Estate Management Work within the team to support the Infrastructure and Systems Operations across all sites. Ensure patch management systems are sufficiently robust. Infrastructure and Systems administration activities for Active-Directory, Microsoft 365, Exchange, Intune, HubSpot, the MRI Suite and Citrix. Administer, renew, and upgrade Systems where required, adhering to industry and security requirements, such as Cyber Essentials Plus and ISO 27001, and firm policy. Test and onboard new Systems and Infrastructure. Identify and record risks to the IT risk register, and create mitigation plans where appropriate. Work with our MSP to ensure the hosted estate, LAN and WAN infrastructure are up to date and performing correctly. Technical Support Provide technical support through Incident, Change & Problem Management procedures. Working with the Service Delivery Team and other vendors to ensure escalated tickets are dealt with correctly. Coordinate the analysis/troubleshooting of system/application issues to determine root cause and encourage future prevention. Security Monitoring and responding to security incidents using tools such as Microsoft defender, SIEM, etc Used to working a secure by design environment Managing vulnerabilities to the required timeline Contribute to the production and development of security culture across Bidwells User Support & Service Delivery Act as a point of escalation for complex incidents, ensuring timely and effective resolution. Deliver exceptional customer service, always maintaining professionalism and clear communication. Log, prioritise, and manage incidents and service requests through our ITSM platform, ensuring users are kept informed. Contribute to the creation and maintenance of IT policies, procedures, and technical documentation. About You Solid problem-solving skills, with proficient attention to detail An in depth experience of supporting the Windows desktop environment and Office 365 suite Confident in fault diagnosis across technologies & platforms and experience of rectifying faults within established SLAs Experience operating in a change managed environment Ability to competently act as the technical point contact of escalation for incidents. Experience of creating technical documentation Ability to translate Business/operational requirements into effective solutions Windows Server 2016 through to 2022, and experience of Intune, Active directory, SQL, SharePoint, Power Platform, Entra ID, Azure Cloud Services, HubSpot or MRI would be desirable. Why Bidwells? We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation and creating long-term value for our clients, communities and the environment. What’s in it for you Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living. Comprehensive Benefits: including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development: Continuous learning, study support and promotion opportunities. Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends. Family Friendly: We offer enhanced family leave policies to support individuals close to you. Work-Life Balance: We value your well-being and offer agile working to support it. Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. REF-(Apply online only)

As a Customer Service Advisor, you'll play a key role in supporting customers across multiple channels including phone, email and online platforms. Working in a fast paced environment, you will handle a wide range of enquiries, from general questions to more complex issues, always delivering a high standard of service. You'll be responsible for resolving customer concerns efficiently and empathetically, ensuring each interaction leaves a positive impression. The role requires strong communication skills and the ability to adapt your approach depending on the customer and situation. Day to day, you'll liaise with internal teams to gather information and help resolve queries, as well as identify recurring issues and highlight potential improvements to processes and service delivery. No two days are the same, and you'll need to be comfortable managing a varied workload. This position offers the opportunity to gain valuable experience working with multiple systems and communication channels, developing skills that are highly transferable across customer-focused roles. The role is full-time (37.5 hours per week) on a rota basis, including some weekend work, within standard daytime hours. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people