Customer service representative jobs in DurhamCreate job alerts

\n Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. \n Job description \n * As a Customer Experience Specialist, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning new things. Some key parts of the role are detailed below. \n * Customer - Help resolve customer queries on first contact whilst meeting the required quality assurance and customer satisfaction standards. Actively engage in all training, coaching and support sessions to help deliver a first-class customer experience. \n * Transformation - Dealing with a variety of ad hoc duties. Acting as appropriate on trends including customer feedback and technical issues. Proactively support with change activities to help make NS&I the UK's most trusted savings provider. \n * Compliance and Regulation: Follow all compliance, legal and regulatory requirements, completing all relevant training. \n * As a Customer Experience Specialist, you'll be responsible handling high volumes of calls throughout the day (150+ calls). \n Skills we need \n * Customer Focus: Committed to building excellent relationships with customers, based on a full understanding of their needs. Dedicated to delivering what is promised. \n * Team working: Working together by involving others in goals and plans, sharing knowledge, taking a positive role in teambuilding and collaboration with other teams. \n * Personal development: Continuously reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth. \n * Flexibility: Taking a flexible approach, revising plans and decisions considering new information and changing circumstances, dealing positively with organizational change. \n We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \n Sanderson acts as both an employment business and as an employment agency. \n Please Note: Shortlisted candidates will be contacted via Call/Email. \n Reasonable Adjustments: \n Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. \n If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Spalding. As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact for the customer. • Permanent, • Full Time The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Spalding. As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact for the customer. Reporting to the Regional Insite Manager, you will oversee all aspects of on-site performance, including inventory management, service excellence, continuous improvement and the achievement of contractual KPIs. This role blends operational leadership, customer relationship management, commercial awareness and problem-solving to drive value and strengthen our partnership with the customer. • Oversee the daily execution of the contract, ensuring compliance with service level agreements and contractual customer requirements., • Act as the primary day-to-day contact for the customer., • Build strong relationships with stakeholders across the site., • Develop trust and credibility through responsive service and problem resolution., • Attend engineering meetings and support operational discussions., • Manage the on-site supply solution and ensure smooth day-to-day operation., • Monitor and replenish stock cabinets and vending solutions across the site., • Process customer orders and coordinate product deliveries., • Ensure critical stock availability and minimise operational downtime., • Responsible for delivering the sales and margin budget whilst identifying opportunities to increase product penetration and service utilisation., • Ability to accurately forecast weekly against budget., • Collaborate with the Product Business Units to offer tailored solutions that deliver the best value to the customer., • Source products and services while maintaining margin awareness., • Prepare quotations and negotiate pricing where appropriate., • Responsible for the account profitability and commercial performance., • Respond to customer issues and coordinate effective solutions., • Work with suppliers, internal teams and engineering specialists to resolve challenges., • Identify cost-saving opportunities and process improvements., • Support initiatives such as maintenance solutions, repair services, engineering surveys and efficiency projects., • Deliver against contractual KPIs and service level expectations., • Maintain accurate reporting and operational records., • Promote a strong health and safety culture., • Identify and report potential safety concerns and operational risks., • Experience within a manufacturing, engineering, industrial or MRO environment., • Strong customer-facing and stakeholder management skills., • Experience working independently and taking ownership of operational activities., • Commercial awareness with an understanding of pricing, margins and profitability., • Strong organisational and problem-solving abilities., • Exposure to P&L responsibility, budgeting or commercial decision‑making., • Confident communicator capable of influencing decisions and building relationships., • Full UK Driving Licence, • Previous experience in operations management, engineering stores, manufacturing support, branch management or account management., • Knowledge of Kerridge K8 or similar ERP systems, • MRO (Maintenance, Repairs & Overhaul) Product Knowledge., • Experience supporting maintenance, repair and operational activities within manufacturing environments. The successful candidate will become a trusted extension of the customer's team, ensuring products and services are delivered efficiently, operational issues are resolved quickly, stock availability is maintained, and opportunities for growth and continuous improvement are consistently identified. This role would suit someone who enjoys autonomy, thrives in a customer-facing environment and has the confidence to take ownership of a strategically important site. #J-18808-Ljbffr

We sort administrative customer service representative ( from home) jobs with better pay, shorter commutes and sooner starts in mind.

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide

Join our Darlington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. About the role \n \n \n \n If you’re someone who puts custom

Drive nice cars and explore the UK and get paid for doing it.Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Become a DMN Logistics Inspector/Driver.DMN Logistics are one of the UKs leading independent vehicle collection and in

Experienced Customer Service Representative needed to handle customer inquiries, coordinate with internal teams, manage orders, and resolve issues for a growing company.

Customer Service Representative. This is a varied, customer-facing sales role where you'll manage existing relationships, understand customer requirements and identify opportunities to grow parts and service sales. Work closely with the service team to resolve customer issues quickly.

Process customer orders, quotes, and enquiries accurately and efficiently via phone and email. Track orders through to delivery, proactively updating customers.

We'll give you training on the rest so you're ready to talk confidently about all our products and services. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.

Seeking a Senior Customer Service Representative to provide excellent support throughout the service lifecycle, from initial contact to order fulfillment, contributing to a healthier, cleaner, and safer world.

Customer Care Agent role focused on responding to customer queries, supporting subscription customers, and resolving complex issues. Requires experience in customer-facing roles and effective communication.

Seeking a Customer Service Representative to onboard new contractors and provide excellent service to recruitment agency clients. Responsibilities include processing information, liaising with clients, and handling customer queries efficiently.

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. Your role will be all about building relationships and providing exceptional service

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass

Monitor service levels, contracts and performance agreements to ensure high standards of customer service. Build effective relationships with internal stakeholders, schools, external customers, auditors and partner organisations. Deputise for the Pay, Reward & Employment Services Manager when requir

The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. As an Inside Sales R

Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobi

Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an

You will be an experienced team leader and supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling xrnqpay and refuse collection services.

Sales Development Representative (SDR). Previous sales or customer-facing experience.

Become a Top-Earning Field Sales Representative - £70-100k on-target earnings!. Are you driven and looking to earn £70-100k+ per year? One of the South East's most trusted home improvement companies, with over 90,000 satisfied customers, is searching for talented individuals like you. Why this Fie

Essential Care and Support Limited is part of the National Care Group and specialises in delivering high-quality, person-centred support across supported living, outreach and day services. You will act as the front-line manager, supporting approximately 12 colleagues, while also completing essential

We sort 4 days on 4 days off warehouse operative jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

We sort adidas warehouse operative jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

Everest a brand built on values of innovation, communication, ownership, and collaboration, is now looking for field sales representatives who are eager to join a forward-thinking team, where your ambition and customer-focused attitude will be valued and rewarded.

We sort airline heathrow customer service agent jobs with better pay, shorter commutes and sooner starts in mind.

We sort agency warehouse operative jobs with better pay, shorter commutes and sooner starts in mind.Explore your options and find your next move.

Sunderland My client is a technology software and services provider delivering an outsourced professional services solution to the global business community. Consistently meet or exceed monthly and quarterly sales targets to secure new business meetings The Person 6 months of experience in a B2B sal

Work Strata are hiring warehouse operatives for our well-known engineering client based in Eye, Suffolk.Successful candidates' daily responsibilities will include working to company procedures, assisting in the packing and shipping process, transporting stock around the warehouse using delivery cage