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Delivery Support Manager Company: Albany Beck Location: London (Hybrid) Engagement: Permanent About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is seeking a Delivery Support Manager to support the ongoing growth and success of our consultant base across key client accounts. This role is central to ensuring high levels of Consultant performance, engagement, and well-being, while also strengthening client relationships and identifying commercial growth opportunities. The successful candidate will act as a key interface between Consultants, Clients, and internal stakeholders, ensuring service excellence, effective communication, and alignment to Albany Beck’s strategic objectives. This role requires a balance of people management, client engagement, and commercial awareness, with a proactive approach to problem solving and continuous improvement. Key Responsibilities • Manage an allocation of Consultants, conducting regular performance reviews, including monthly well-being and career conversations, • Own and deliver the Albany Beck Performance Cycle for assigned Consultants, • Manage the full probation lifecycle, including structured monthly 1:1 onboarding support, • Handle disengagements and terminations in line with company processes, • Run bi-weekly group catch-ups on client site to understand project progress, challenges, and opportunities, • Conduct monthly client check-ins to review Consultant performance, address concerns, and identify development needs, • Build and maintain strong relationships with client stakeholders to ensure a high standard of service delivery, • Report key insights and updates to Delivery, Business Management, and Sales teams, • Ensure internal systems and Consultant records are accurate and up to date, • Support Account Managers with client engagement initiatives, including social events to enhance Consultant integration, • Leverage Consultant relationships to identify opportunities for on-site client growth, • Promote internal initiatives (e.g. Partnership Programme) to drive network-based business development, • Gather commercial insights, leads, and referrals from Consultants and share with the Sales team, • Support Sales with strengthening client relationships and facilitating new client introductions, • Identify bench risks and proactively support redeployment opportunities, • Collaborate with the Business Manager on ad hoc projects and strategic initiatives, • Engage effectively with internal stakeholders including Delivery, HR, Finance, Sales, and Talent Acquisition Key Skills & Experience • Proven experience in a people management, engagement, or client-facing role within a consultancy or professional services environment, • Strong organisational skills with the ability to manage multiple priorities effectively, • High emotional intelligence with the ability to build and maintain strong relationships, • Experience supporting performance management and development conversations, • Ability to work under pressure while maintaining a high standard of service delivery, • Strong stakeholder management and communication skills across all levels Desirable Experience • Experience within Financial Services or consulting environments, • Exposure to performance management frameworks and employee lifecycle processes, • Project management experience or involvement in change initiatives, • Proficiency in Microsoft Office tools including Excel, Word, and PowerPoint Personal Attributes • Proactive, self-sufficient, and solutions-oriented, • Strong interpersonal and relationship-building skills, • Commercially aware with the ability to identify growth opportunities, • Detail-oriented with a structured and organised approach to work, • Positive attitude with a strong sense of ownership and accountability, • Adaptable and resilient in a fast-paced environment

About the job Role:Account Manager Location:Luton / London - Hybrid Are you a relationship-driven B2B professional ready to shape the future of aviation data? Do you have a proven track record of growing and developing client accounts within the Data, SaaS, or tech space, or experience in aviation recruitment? Are you skilled at consultative engagement and translating complex data solutions into meaningful customer outcomes? Do you want to work for a world leader whose insights power the global travel ecosystem? We are seeking a proactive Account Manager to nurture and grow a portfolio of mid-market clients, driving long-term value through strong partnerships and strategic account development. You will be responsible for: • Owning and delivering revenue growth across a defined portfolio of existing accounts, identifying opportunities for expansion and upsell., • Building and maintaining strong, trusted relationships with key stakeholders, acting as a strategic partner to your customers., • Managing the full account lifecycle, from onboarding through to renewal and growth., • Identifying customer needs through regular engagement, and aligning solutions to deliver measurable business value., • Partnering with Marketing and Sales to support targeted campaigns and account-based initiatives., • Leading commercial discussions around renewals, expansions, and contract negotiations., • Maintaining CRM excellence by accurately managing account activity, pipeline, and forecasting within Salesforce., • Collaborating cross-functionally with Pre-Sales, Product, and Customer Success to ensure an exceptional client experience., • Developing deep product and industry expertise to provide informed guidance and stay ahead of market trends.

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . Who do we need? The Agency Account Manager is responsible for identifying, establishing, and building strong relationships with strategic partners to drive topline growth, enhance the value of Monotype brand solutions and extend market reach. The ideal candidate is someone who is eager to drive the agency side of Monotype’s business while developing strategic sales skills and driving overall revenue for Monotype. Key Responsibilities: • Partner with team to own agency relationships that align and support Monotype growth and market expansion. This includes the creation of detailed account plans to track agency progress and achievement to revenue and milestone goals, you will be working on the following with leadership oversight:, • Research and qualify new relevant agencies based on revenue potential, time to revenue realization, and strategic significance., • Drive educational measures to grow revenue through joint strategic planning that encompasses product, marketing, and sales initiatives., • Further Develop Holding Company relationships at both the agency level and parent/holding company., • Build and facilitate strong cross-functional relationships with Monotype business leaders and account personnel to engage on target agencies, strategize on holistic solutions, and ensure optimization of cross business opportunities., • Maintains Salesforce CRM, including adding new leads, maintaining a qualified pipeline, and recording interactions and contacts relevant to the organization. What we’re looking for: • 2-4 years’ experience in an advertising agency or high-tech industry (preferably enterprise software) in the following roles: Business Development or Sales, Account Management, Product Marketing., • You are highly organised, autonomous, self-starter with a focus on results, • Comfortable with public speaking, • Fluency in English is required; French, German or Italian is a plus #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

PUBLIC RELATIONS ACCOUNT MANAGER Our client is an dynamic PR agency with a creative approach. Specialising in traditional PR communications and influencer relations they help clients challenge perceptions and increase brand awareness for their range of exciting consumer brands that spans food & drink and hospitality sectors. They are looking for a talented Account Manager, with a PR agency background in b2b and b2c who is smart and driven. Working as part of a creative family the role is perfect for someone who is keen to get stuck in and play an integral part in this agency’s continued success. Role and Responsibilities… • Produce client plans using insights as well as a solid industry understanding based on your client’s business and marketplace, • Ensure you have solid media contacts across a variety of b2b and b2c titles and build a clear understanding of their requirements, developing rapport with key influencers and mid-level press contacts, • Input creative ideas into feature plans, continue to achieve appropriate feature coverage and learn to place case studies in the media, • Provide regular, accurate and concise progress reports back to your client, • Plan, coordinate and execute assigned elements of your clients PR plan (e.g. launches, press trip) to a high standard, adhering to deadlines and budgets., • Ensure you are the client’s day-to-day point of contact to cement a strong relationship, • Attend all client meetings and conference calls; offer up ideas and insight, • Work closely with your ASD on new business goals and make appropriate suggestions, • Oversee events, including planning, team management, budgeting, execution and analysis, • Keep your team updated on the progress work and provide assistance to your junior team Skills and Experience… • Excellent writing skills and experience of working on multi-layered brand campaigns, news generation as well as running press office/s, • Have a passion for media relations - with proven media contacts, • Experience of drafting consumer media strategies and sell-in plans - managing sell-ins, • Experience of working and briefing talent/ influencers teamed with an understanding of marketing channels, • A keen interest in current affairs and able to take an educated point of view on news stories that relevant to your clients, • A proactive, positive and confident approach to problem solving, • Demonstrate creative thinking to identify ideas, trends and newsjacking opportunities – enjoy contributing to brainstorms, • The desire to understand the business and build strong commercial awareness, • Strong IT skills - Microsoft Outlook, Word, Excel and Powerpoint

Customer Service Administrator | High-End Interiors Brand | London Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team. Responsibilities: • Generating orders and quotations, • Managing the end-to-end order process including providing details regarding dispatch and delivery., • Meeting clients to discuss their brief and requirements, • Working closely with the sales and production teams to ensure a positive customer journey, • Greeting clients, running showroom tours, • Responding to client queries, • Administrative duties What we need to see (essential): • Previous admin experience, • Experience communicating with suppliers and clients, • Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing, • Proactive and enthusiastic attitude, • Excellent communication skills, • A genuine interest in furniture and design What we would like to see (bonus): • Current experience in a Luxury Design or Furniture company, • B2b / B2c exposure would be beneficial Salary: £30,000-£33,000 + commission Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression Start date: ASAP Location: Central London If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested. Follow us on twitter: @HarmonicGroupHQ At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Global Client Relationship Manager An international law firm with a major global presence is expanding its client programme and is looking for a talented Client Relationship Manager to shape and lead a newly designed broker initiative. This role is ideal for someone who understands the insurance market and thrives on building strategic, senior‑level relationships. It blends global client account management with a strong broker‑focused remit — offering visibility, influence and the chance to genuinely make an impact. You’ll take ownership of a new global broker programme, working closely with an engaged lead partner, a well‑connected Client Relationship Director, and colleagues across the global BD and Client Account Management teams. Alongside the broker programme, you will also manage several clients within the firm’s wider Global Client Programme. You’ll play a key part in embedding the programme internationally, improving coordination, gathering insight, and ensuring the firm maintains strong and productive relationships with both brokers and clients. Key responsibilities: • Lead the global Client Account Management on the new broker initiative, ensuring it becomes fully embedded across regions., • Build relationships with senior broker and client contacts, including claims, legal, procurement and C-suite stakeholders., • Develop and deliver global client and broker plans with clear commercial and strategic objectives., • Create and maintain relationship maps, account plans and market intelligence., • Identify opportunities for revenue growth and support cross‑selling across jurisdictions and practice areas., • Support partners in broadening their networks and deepening relationships using market insight and thought leadership., • Monitor pipeline activity, identify at‑risk work and support planning to protect and grow revenue., • Provide insights for pitches and support consistent global delivery on client and broker opportunities. What’s needed: • Strong understanding of the insurance market, ideally including broker relationships., • Client Account Management / Relationship experience within a professional services environment – such as Legal or Insurance, • Excellent stakeholder management and relationship‑building abilities., • Highly organised, proactive, and confident managing multiple workstreams.

Job Title: Account Manager (ambitious Senior AE’s welcome) Location: Hybrid - up to 3 days in the office, (Triton Street) Reports to: Account Director The role: To support the Account Director (and Senior Account Manager) in the development of integrated communications for a global healthcare brand. Working with the client and internal teams to support in the strategic thinking, creative ideation and design development with local implementation across shopper channels including instore and online. You will need strong communication skills and have the ability to work across multiple levels of our organisation and the clients’ business. You should be passionate about shopper marketing and have some experience in working with strategic partners. You should be highly familiar with international retailing and preferably have worked in a client facing role in a creative agency where you have managed and facilitated communication across consumer and trade marketing channels. We are seeking a motivated Junior Account Manager who is eager to develop their skills and advance into a Senior Account Manager position as part of their career growth. Responsibilities: Account and Project Management • Drafting and consolidation of client briefs, • Managing timing plans to include hand off from our strategic partners, through to ideation and concept development and into assets and toolkits finalization, • Status reporting on projects and pro-active communication to ensure clients are fully informed of project progress, • Understand and familiar with a broad range of printed and digital shopper formats, • Ensure all output meets and exceeds client expectations and meet timelines, • Understanding of the brand portfolio and their respective global brand guidelines, • Organising and scheduling work with the team’s creative resources Financial Management • Supporting the Account Director and Senior Account Manager in the monthly performance and profitability analysis, • WIP and billing management, ensuring work is billed correctly and timely, • Monitoring and reporting levels of work to ensure efficient use of team time Client Development • Develop, maintain and extend client relationships, building trust and confidence in our capability, • Develop a deep understanding of the client’s business and brands, • Retention and expansion of work streams across specific categories, • Manage client expectations in relation to project objectives, creative standards, timelines and budgets Functional Competencies: • Strong collaboration skills, • Good problem solving and decision-making skills, • Excellent communication and persuasion skills, • Ability to judge and evaluate creative concepts, • Thorough understanding of clients and their business/industry, • Excellent communication skills Skills and Experience required: • 3+ years' experience in a shopper marketing/ retail/ integrated agency or similar environment., • Passionate and personal interest in Shopper Marketing, international retailing, innovation and trends., • An individual with strong commercial awareness and with the ability to build and maintain solid client relationships., • Ability to juggle numerous tasks at once and deliver all effectively., • Demonstrate management skills, including administration, planning, cost/budget and project management, status reporting., • Excellent communication skills, both oral and written, must be shown for both internal and client proposals, presentation and training, together with good PC skills., • A friendly, positive team player with strong interpersonal/communication skills., • Be proactive and take initiative to get things done., • Committed to high-quality output and service, with a strong attention to detail., • Display confidentiality at all times with regards to Tag business. Measures of Performance: • Time and cost management on projects, • WIP billing to be minimized as much as possible, • High customer satisfaction scores, • Working relationship and reputation with clients and internal stakeholders

Job Title: Account Manager Location: London, UK Company: BoConcept – Trade & Contract Division Reports to: Trade Sales Manager About BoConcept Born in Denmark in 1952, BoConcept is a global premium lifestyle brand, designing, producing, and selling contemporary furniture, accessories, and lighting for private homes and commercial spaces. Our Trade & Contract division specialises in delivering tailored solutions to clients across the residential, workplace, and hospitality sectors. Role Overview We are seeking a professional and results-driven Account Manager to join our London-based Trade & Contract team. This role is ideal for an ambitious sales professional with a strong ability to manage a high volume of quotations while also building long-term client relationships. You will be responsible for managing and growing an existing portfolio of trade clients. Key Responsibilities • Generate new opportunities through existing client base, showroom meetings, and industry networking., • Build and maintain strong relationships with key trade clients., • Generate and manage quotations with proactive follow-up to secure conversions., • Provide accurate sales forecasts, pipeline updates, and account reporting to management., • Maintain up-to-date knowledge of market trends, product developments, and competitor activity., • Support clients with tailored customisation options of products., • Collaborate with internal sales support teams to offer interior design, logistical, and installation solutions. Candidate Profile • Minimum 3 years of experience in account management or sales, within the furniture, interiors, or A&D industry., • Strong business acumen with a proven ability to meet or exceed sales targets., • Excellent communication skills, confident in client engagement by phone, in person, and virtually., • Highly organised, self-motivated, and proactive in managing multiple priorities., • Highly proficient in CRM (Hubspot, Salesforce, Pipe drive preferred) systems and Microsoft Office Suite; knowledge of design software is an advantage. What We Offer • Very Competitive salary with commission and bonus structure, dependent on experience and performance., • Opportunities for professional growth within a global brand., • Private healthcare after probation., • Pension scheme., • Employee discounts on BoConcept products., • Access to industry events and continuous training.

Calling bold, creative B2B Tech/Industrial PR professionals who love solving complex communication challenges. Do you want to take your career to the next level? Join our award-winning team at The Think Tank, a dynamic 40-person integrated marketing agency in the heart of London. About Us Our results-driven team thrives on securing exceptional media coverage for our clients. We’re all about: • Delivering outstanding work that grows our clients’ businesses, • Cultivating a supportive, respectful culture that encourages personal development, • Being seen as experts in the industries our clients are targeting The Role As our new PR Account Manager, you'll be: • Involved in media relations campaigns for B2B tech clients, from start-ups to Fortune 500 businesses, • Managing key client relationships and project deliverables, • Collaborating on campaign strategies with senior team members, • Contributing to new business – by attending pitches and contributing to presentations What We're Looking For • 3+ years in a PR agency or busy press office, • Proven track record in B2B technology PR and social media, • Exceptional writing and communication skills, • Strong media contacts and project management abilities, • Passion for current affairs and "newsjacking" opportunities, • Self-starter mentality with a team-oriented approach What We Offer • Competitive salary and benefits package, • Career growth opportunities in a supportive environment, • Ongoing professional development through The Think Tank Academy, • CIPR membership, • Health Insurance Requirements • Right to work in the UK, • Excellent written and spoken English, • This is a full-time, hybrid role with two days a week spent at our Holborn offices We want to hear from you if you’re keen to build your career in B2B Tech PR! Send us your CV, covering letter and portfolio. We’re committed to fostering a diverse and inclusive workplace, so we encourage applications from candidates of all backgrounds.

Account & Operations Manager - £35k-£40k Open to full & part time Crucible is a digital agency based in London, focused on the property and construction sector. We deliver WordPress builds, ongoing website support, and performance marketing. We're looking for an Account Manager to own relationships across the business. You'll be the glue between clients and our delivery team, keeping projects moving, clients engaged, and the work exciting. Day to Day Your time will be split between client calls, responding to emails, and managing an active backlog of support and improvement work. You'll proactively identify opportunities to improve clients' websites, pitch those ideas back to clients, and brief them through to our development team for delivery. Some content changes you'll handle directly yourself, no dev knowledge needed. On larger projects, you'll be involved from design through to QA, keeping the client informed and enthusiastic throughout. The goal is simple: make working with Crucible an enjoyable experience. What We're Looking For: • A strong communicator, clients should enjoy hearing from you, • Real interest in digital: websites, SEO, design, how things work online., • Agency experience preferred but not essential, • Organised and proactive, comfortable owning a portfolio independently, • No coding required, but you should care about how websites are built and why

Location: London (Hybrid – 2 days office) About the role - We’re looking for an experienced Enterprise Account Manager to join our London team and drive growth across broader EMEA market. In this role, you’ll partner with senior technology and business leaders to deliver high‑impact research, advisory, and consulting solutions that help organisations make better decisions, faster. This is a senior, quota‑carrying role suited to someone who thrives in complex, consultative sales environments and enjoys engaging at C‑suite level across IT and the business. You’ll be a great fit if you… • Bring 10+ years’ experience in enterprise or complex B2B sales, ideally selling technology‑led or advisory solutions to senior decision‑makers, • Have a proven track record of consistently meeting or exceeding sales targets in a structured, metrics‑driven environment, • Are comfortable operating in a modern sales organisation, with hands‑on experience using CRM platforms such as Salesforce or Microsoft Dynamics, • Enjoy continuous improvement and value regular 1:1 coaching, structured training, and peer learning, • Are confident building trusted, value‑based relationships with C‑suite executives (CIO, CTO, CDO, CFO and business leaders alike), • Take a consultative approach to selling, focused on long‑term client outcomes rather than transactional wins Key responsibilities • Own and represent the full portfolio of Info‑Tech Research Group products and services, positioning an integrated value proposition to both prospective and existing clients, • Drive consistent monthly prospecting and pipeline generation, targeting the appropriate buying centres using a combination of digital tools, research, and marketing‑led activity, • Qualify and progress inbound and marketing‑generated leads, conducting warm outreach within your territory to secure high‑quality sales meetings (both onsite and virtual), • Prepare for client engagements by tailoring presentations and materials to align with each prospect’s industry, maturity, and strategic priorities, • Lead high‑impact sales meetings that demonstrate strong product knowledge, commercial acumen, and adherence to Info‑Tech’s sales methodology, • Effectively manage opportunities through the pipeline, maintaining accurate forecasting and CRM hygiene, • Actively participate in ongoing sales coaching, training, and performance reviews, with a clear commitment to professional development, • Provide structured client and market feedback to senior leadership to inform sales strategy, marketing effectiveness, and product innovation, • Collaborate closely with Research and Advisory teams, involving relevant analysts in client conversations where appropriate to add depth and credibility Key selection criteria - • Demonstrated experience selling to IT and senior business leaders within mid‑to‑large organisations, • Experience selling IT research, advisory, consulting, or subscription‑based services is highly desirable, • Strong understanding of the Europe/ Germany enterprise market, with prior experience working in these markets., • Proven ability to build and sustain long‑term, trust‑based relationships at executive level, • Skilled in leading value‑based, insight‑driven sales conversations, • Collaborative mindset with excellent listening, communication, and critical‑thinking skills, • Comfortable operating in a dynamic, growth‑oriented environment with evolving priorities, • Naturally curious about how technology and digital strategy impact the broader business landscape, • Willingness to travel across EMEA for client meetings, • Bachelor’s or Master’s degree, • Valid passport, • Full, valid driving license, • German language proficiency is a strong advantage and will be supported where required Working model - This role follows a hybrid working model, with 2 days per week based in our London office Equal opportunity statement Info‑Tech Research Group is an equal opportunity employer committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and do not discriminate on the basis of any legally protected characteristic. Reasonable accommodations will be provided throughout the recruitment process upon request.

ACCOUNT MANAGER WHAT YOU WANT TO KNOW • £40,000 -£45,000, • Promotional Merchandise Supplier, • Sourcing Premium Branded Merchandise, • Office Based South London ROLE DETAILS • Client Relationship Management, • Build and nurture long-term partnerships with purpose-led clients, • Advise on ESG-compliant merchandise strategies aligned with client sustainability goals, • Identify growth opportunities within existing accounts and prospect for new business, • Present innovative, eco-conscious product solutions that deliver brand impact, • Project & Account Delivery, • Manage full project lifecycle: quoting, artwork approval, production, and delivery, • Oversee VIP client webstores in collaboration with our digital and logistics teams, • Source products from our global network of certified sustainable suppliers, • Ensure all outputs meet our high standards for quality, ethics, and sustainability, • Strategic & Team Contribution, • Support client pitches and presentations with sustainability insights, • Collaborate on marketing campaigns that showcase our environmental impact, • Mentor junior team members on sustainable sourcing and best practices, • Contribute to sales strategy meetings with ESG-focused insights ESSENTIAL EXPERIENCE • Proven experience in a Account Manager role, • Promotional Merchandise Industry in Mandotory, • Proven track record in delivering sales results, • Prior experience with ERP and CRM systems, • To be self-motivated and driven, • To be willing to learn and with a positive and helpful attitude, • Reliable, honest and trustworthy

Digital Account Manager (Paid Media) Salary: £45,000–£55,000 Channels: Paid Social & Paid Search (Meta, TikTok, Google, LinkedIn) Hybrid: 2 days in Central London, 3 days WFH Clients: E-commerce & performance-led brands Are you a performance-driven marketer who lives and breathes paid media? We’re working with a fast-growing digital agency in London looking for a Performance Marketing Manager to take ownership of multi-channel campaigns and drive measurable growth across a portfolio of e-commerce clients. This role is hands-on with a strong strategic edge, perfect for someone who can execute, optimise, and scale. 🎯 The Role As Performance Marketing Manager, you’ll take ownership of paid media activity across key accounts, driving performance across paid social and paid search. You’ll be responsible for campaign execution, optimisation, and strategy, working closely with senior stakeholders to deliver growth and efficiency. 📌 Key Responsibilities • Own day-to-day management of paid media campaigns across Meta, TikTok, Google, and LinkedIn, • Plan, launch, and optimise campaigns to hit core KPIs including ROAS, CPA, and revenue growth, • Analyse performance data, identify opportunities, and implement improvements at pace, • Build and scale campaigns across audiences, creatives, and channels, • Collaborate with creative, CRO, and data teams to improve full-funnel performance, • Manage budgets effectively, ensuring efficient spend and strong returns, • Support senior stakeholders with reporting, insights, and strategic recommendations, • Stay up to date with platform changes, trends, and new growth opportunities ✅ What You Bring • 3–5 years’ experience across paid media, ideally within an agency environment, • Hands-on experience across both Paid Social and Paid Search, • Strong understanding of e-commerce performance metrics, ROAS, CPA, attribution, • Confident managing budgets and scaling campaigns, • Analytical mindset, comfortable diving into data and turning insight into action, • Strong communicator, able to manage clients and internal stakeholders 💷 Salary & Benefits • £45,000–£55,000 per annum (DOE), • Hybrid working (London office 2–3 days per week), • Clear progression into Senior Performance Manager / Head of Performance, • Fast-paced, high-growth agency environment, • Strong culture of testing, learning, and autonomy, • Competitive benefits, training budget, and team socials 📩 To apply, send your CV to

We’re hiring an Account Manager to join the team at Pump Street. This is a role for someone who loves building relationships, understands the food and hospitality world, and is excited by the opportunity to represent an independent business making some of the world’s finest craft chocolate. Based primarily in London, the role will involve working closely with our retail, restaurant and coffee shop partners, developing new relationships, and helping us continue to grow thoughtfully and sustainably. Pump Street began as a bakery in the village of Orford, Suffolk, and today we continue to make all of our chocolate from bean to bar ourselves - with quality, transparency and craftsmanship at the centre of everything we do. We’re looking for someone who is: • Experienced in sales or account management (ideally in food or retail), • Organised, commercially minded and confident communicating with a wide range of people, • Passionate about food, hospitality and storytelling, • Excited to spend time with customers, at tastings and events, and immersed in the world of specialty chocolate The role includes time in our London office, regular travel to customers and events, and one day per fortnight at our factory near Woodbridge, Suffolk. We strongly encourage applications from women, people of colour, people with disabilities and members of the LGBTQ+ community. To apply, please send your CV, cover letter and two references to .

Our client is looking to hire a Reserving Manager to join their team in London. They do 3 days per week in the office. This role is open to candidates who have experience in SII and TPS, FIA Qualified, and who have had exposure in the Lloyd's/London Market. You don't necessarily have had to have management experience of direct reports in the past. This role will give exposure to a variety of lines of business. For more information please do get in touch via email at Eames Consulting is acting as an Employment Agency in relation to this vacancy.

About the Company Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. About the Role Key responsibilities of the role are: • Responsible for client satisfaction and responding to incoming calls and emails., • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you., • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service., • Maintain database for all clients and ensure all information is up to date., • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams., • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones., • This position will see you contacting lapsed clients with the aim of becoming active customers again. Qualifications • Advanced level of Microsoft Office skills., • Ideally have previous exposure to the Waste Management and Recycling industry., • Essential to have previously worked in a Customer Service environment. Required Skills • Be self-motivated with an analytical mind and a keen eye for detail., • Ambitious dynamic go-getter with a real can-do attitude., • Confident communicator, both verbal and written., • Good team player as you will be required to work with a range of personnel internally and externally., • Work well under pressure and to set timelines in a professional manner., • Experience of working in a fast-paced environment.

In search of Professionals passionate about Privacy, AI and Risk Why Now We are growing. Privacy and AI compliance has moved from a back office concern to a board level priority, and our clients are asking more of us because of it. Every week brings a new regulation, a new enforcement decision, or a new product launch that needs a privacy lens before it ships. This demand is an opportunity for us. We are building Lex Dinamica for what comes next in this work, and we are looking for the people who want to build it with us. This role is how we turn that demand into the client relationships that will carry us forward. The Work Lex Dinamica is a consulting firm that provides Privacy, AI and Risk solutions. Our advisory, technology and DPO services help clients address regulatory challenges worldwide and deliver compliance driven value. Our clients range from FTSE 100 companies and global multinationals to government contractors and high growth scale ups, and they come to us for advisory work, DPO support delivered as a service, AI governance, and privacy technology programmes including OneTrust, where we are a certified implementation partner. The Customer Success Representative role is our front door. You will be the first commercial conversation a future client has with us, and the connective tissue between our marketing, partnerships and consulting teams. The Role In this role, you will: • Originate new client relationships through outbound prospecting and partnership channels, • Own the customer relationship end to end, from first conversation to handover, • Build and grow a pipeline of self originated leads, • Nurture and develop relationships with prospects, partners and existing clients In practice, that means filling the top of our sales pipeline and helping turn that pipeline into qualified meetings. You will originate leads through outbound prospecting. Building target account lists, researching the people who matter inside them, crafting outreach that gets read, and running the cadences that convert cold contacts into conversations. This is the heart of the role. You will activate our partnership channels. Lex Dinamica works with technology partners including OneTrust, alongside referral relationships across the privacy ecosystem. You will help turn those partnerships into leads, supporting joint campaigns, tracking referrals, and making sure no warm introduction goes cold. You will support marketing campaigns end to end. Webinars, thought leadership pushes, IAPP events, sector specific outreach. You will help shape who we target, follow up on engagement, and convert campaign attention into pipeline. You will qualify inbound leads and book discovery meetings. When a prospect raises a hand through the website, a referral, or a campaign, you will be the first call. You will qualify their fit, understand their need, and pass well briefed meetings to the consulting team. You will keep our sales tooling clean and useful. Apollo.io, the CRM, sequences, lists, and reporting. Good data is what lets us scale this function, and you will own the quality of it and the process. Who We're Looking For Must haves • One to two years of experience in a sales, business development, or commercial role, ideally at a B2B SaaS company, professional services firm, or comparable environment. You have made outbound calls, sent outbound emails, and have stories about what worked and what did not., • A genuine interest in privacy, AI governance, and the wider compliance technology space. You do not need to be a privacy expert. You do need to be the kind of person who finds it interesting and is willing to learn quickly., • Strong written communication. The first impression most prospects have of Lex Dinamica is an email you wrote. It needs to land., • Resilience and self direction. Outbound is a numbers game on top of a craft. You need both the patience to do the work and the curiosity to keep getting better at it., • A right to work in the UK. Nice to haves • Hands on experience with Apollo.io. You have built sequences, run cadences, segmented lists, and used the data to make decisions., • Experience with HubSpot, Salesforce, or similar CRMs., • Exposure to a partnership or channel sales environment, where the sales motion runs through alliances rather than direct prospecting alone., • Familiarity with the privacy or compliance SaaS space, even if only as someone who has followed it from the outside., • Event experience, whether helping run a stand, organising attendee follow up, or working a conference floor., • A relevant degree or recognised qualification, though we care more about what you have done than what you have studied. About Lex Dinamica Lex Dinamica was built from day one to solve the problems that organisations face when data, regulation, technology and trust all have to hold together at once. That focus is what we are, and it is what we lead with from the first client conversation to the final deliverable. Headquartered in London and supported by delivery centres across the EU, US and India, we partner with clients from FTSE 100 companies and global multinationals to government contractors and high growth scale ups. Our work spans more than fifty jurisdictions and over one hundred and fifty delivered projects. Our founders came out of Big Four consulting. The firm they built deliberately keeps what works about that model, the rigour, the breadth, the client discipline, and strips out what does not, the layers, the politics, the pace. We are a firm of curious people, fast learners, and genuine team players. We are selective about who we hire, because the people already here are worth working alongside. Working With Us You will be based in our London office with hybrid working, spending two days a week in the office and the rest of your week wherever you work best. The pattern flexes around events, partner meetings, and the moments where being together matters most. For someone one to two years into their career, time in the room makes a real difference. Outbound is a craft, and you learn it faster sitting next to people who already know how to do it. The hybrid pattern gives you that exposure while respecting that focus work and outreach often happen best somewhere quieter. What we offer • Salary: Competitive base plus commission, • 26 days of annual leave, with the option to accrue additional days over time, • Hybrid working as standard, • Private pension contributions, • Optional private health insurance, • A work from anywhere policy that lets you work abroad for defined periods each year How to Apply If this sounds like the role you are looking for, send us your CV. For more information, or for part time opportunities, get in touch with our team via LinkedIn. Our Screening Process Our screening process assesses candidates' qualities, capabilities, experience, fit, vision, and ambition to ensure they align with our needs. We conduct comprehensive evaluations and in depth interviews to identify top talent. The data you provide us with will be processed exclusively for recruitment purposes and assessing your application against our requirements. You may withdraw your application at any time by getting in touch with a member of our team, via LinkedIn or the contact details found on our website. You may ask us to keep your information on file for any future opportunities. Lex Dinamica is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organisation. Employment at Lex Dinamica is based on substantive ability, objective qualifications, and work ethic, not an individual's background, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

Technical Account Manager – Latin America (Spanish Speaker) This hire will be London (hybrid based) focusing on Latin America is responsible for driving end-to-end acceptance health across a portfolio of Key Merchants who are accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution, the Technical Account Manager leverages transaction analytics, identifies gaps versus expected baselines, and influences acquirers, processors, and partners to resolve issues efficiently. What You’ll Be Responsible For: • Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling., • Lead root cause analysis and remediation of payment failures across POS and e-commerce environments., • Act as the primary point of contact for acceptance issues, coordinating with internal technical teams (“remediators”) and external partners., • Influence acquirers, gateways, and processors to prioritise and resolve breakages impacting transaction performance., • Partner with Country Managers and senior stakeholders to drive visibility, accountability, and resolution at all levels., • Support market expansion and acceptance enablement initiatives across Latin America., • Deliver clear, tailored reporting to both technical teams and senior leadership, highlighting risks, progress, and wins. Regional Focus: • Primary market - Mexico, • Broader scope - Latin America (LatAm), • Requires strong understanding of regional payment ecosystems and local market dynamics. What Makes You Successful in This Role: • Acquirer Influence - Able to confidently engage and challenge acquirers and partners to resolve technical acceptance issues., • Technical Acumen - Strong understanding of payment flows, authorisation, routing, and common failure points., • Data-Driven Mindset - Comfortable analysing transaction data, identifying anomalies, and driving root cause insights., • Stakeholder Management - Able to communicate effectively from engineers to senior executives, adapting messaging accordingly., • Ownership & Autonomy - Proactively drives issues through to resolution in a complex, cross-functional environment. Requirements: • Fluency in Spanish and English (essential) – ability to operate effectively with regional partners across Latin America., • Strong experience in the payments ecosystem, ideally within a card scheme, acquirer, or acceptance-focused role., • Proven track record in technical acceptance, payment optimisation, or transaction performance management., • Experience working with acquirers, gateways, and merchant integrations., • Advanced skills in Excel/data analysis, trend analysis, and root cause investigation., • Strong presentation and communication skills, with experience engaging senior stakeholders.

Account Manager – Performance Media Location: Hybrid (2 days per week in London office) Reporting to: Account Director Contract Type: Fixed Term for 6 months (with potential to become permanent) About the Company WePlay, part of the rEvolution family, is a global sports marketing agency built to drive measurable business growth. We sit at the intersection of creativity, culture and performance, helping brands and rights holders turn audience attention into commercial impact. We partner with some of the most ambitious organisations in sport to shape how they show up, how they connect with fans, and how they convert that engagement into revenue. Our work spans brand and campaign development, content and production, and performance led media, all connected through a single, outcome focused approach. Operating globally with teams embedded in key markets across Europe, the US, the Middle East and Asia, we combine local cultural understanding with global scale. Our partners include Emirates, adidas, Paris Saint-Germain, UFC, IRONMAN, AC Milan, Major League Cricket and SailGP. About the Role We are looking for a client-focused Account Manager with a strong background in Performance Media to join our team. This role is ideal for someone who has previously worked hands-on in paid media campaign delivery and optimisation, but who now thrives in a client-facing environment, building trusted partnerships and leading campaign conversations. As the key link between clients and the Performance Media team, you will translate business goals into effective media strategies and ensure campaigns are delivered smoothly, on time, and to a high standard. You will confidently communicate performance insights, challenge thinking where needed, and help clients understand the “why” behind media decisions and results. While this is not a specialist activation role, you should be comfortable jumping into platforms when needed, understanding campaign performance at a granular level, and supporting troubleshooting, optimisation discussions, and strategic recommendations. You will collaborate closely with internal specialists across media, strategy, creative, analytics, and client services to deliver integrated campaigns that drive measurable business outcomes. Roles & Responsibilities Client Services (35% of role) • Build strong, trusted relationships with client stakeholders and become a key day-to-day contact., • Develop a strong understanding of client business objectives, KPIs, audiences, and challenges., • Lead regular client communications including status updates, campaign reviews, reporting calls, and strategic discussions., • Translate complex media performance data into clear, compelling, and actionable insights for clients., • Bridge the gap between clients and the Performance Media team, ensuring expectations, priorities, and recommendations are aligned., • Confidently challenge and advise clients using performance data and platform knowledge., • Identify opportunities to grow client partnerships through new ideas, channels, or services., • Support Account Directors with presentations, QBRs, pitches, and strategic recommendations., • Manage client expectations proactively, ensuring high levels of service and communication throughout campaign delivery., • Attend relevant client events, meetings, or industry sessions where appropriate. Campaign & Performance Management (40% of role) • Oversee the successful delivery of performance media campaigns across paid search, paid social, display, video, and programmatic., • Work collaboratively with internal media specialists to ensure campaigns are executed effectively and optimised against KPIs., • Understand campaign setup, targeting, optimisation approaches, and platform best practices across key media channels., • Be confident navigating platforms such as Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, TikTok Ads, or DV360 when required., • Review campaign performance regularly and provide data-driven recommendations to improve results., • Support troubleshooting and problem-solving when campaign or delivery challenges arise., • Ensure campaigns remain on track against timelines, budgets, and scope of work., • Manage asset briefing into the creative team, and ensure all assets are platform ready before seeking approvals from client., • Collaborate with strategists and analysts to interpret performance trends and identify growth opportunities., • Support testing strategies and innovation initiatives across campaigns., • Maintain awareness of wider market, platform, cultural, and competitor trends that may impact campaign performance. Team Collaboration & Leadership (15% of role) • Build strong working relationships across client services, media, strategy, analytics, and creative teams., • Support and mentor junior team members where appropriate., • Encourage collaboration and knowledge sharing across departments., • Act as a positive role model within the team, contributing to a supportive and solutions-focused culture., • Help improve internal ways of working, processes, and communication between teams., • Escalate risks or resourcing concerns proactively to the Account Director. Planning & Commercial Awareness (10% of role) • Support campaign planning, timelines, and workflow management to ensure efficient delivery., • Maintain awareness of client budgets, pacing, and commercial priorities., • Contribute to media planning discussions with an understanding of channel strengths and performance expectations., • Stay informed on industry trends, emerging platforms, and evolving performance media best practices., • Identify opportunities for innovation and continuous improvement in campaign delivery and client experience. About You • Previous experience working in a hands-on Performance Media role, with strong understanding of paid media channels and campaign delivery., • Current experience in an Account Management, Client Services, or client-facing role within an agency or media environment., • Strong understanding of key performance marketing metrics such as CPA, ROAS, CTR, CPC, conversion rate, and attribution., • Confident discussing campaign strategy and performance with both clients and technical media specialists., • Comfortable navigating media platforms and understanding campaign structures, even if not executing campaigns day-to-day., • Excellent communication and presentation skills, with the ability to simplify complex information., • Highly organised with strong attention to detail and project management skills., • Commercially minded with a proactive and solutions-focused approach., • Collaborative team player who thrives in a fast-paced environment., • Passionate about digital media, marketing trends, and continuous learning., • Love of sport is useful! About the Benefits • Flexible working environment (hybrid with 2 days per week in our London office), • 30 days holiday per year (pro rata), • Access to WePlay Academy training and external knowledge shares, • Monthly socials and opportunities to attend industry events, • Enhanced maternity and paternity policies, • Access to the Calm App for mental wellness Equal Opportunities WePlay is committed to building a workplace where inclusion is valued and diversity is embraced. All qualified applicants will be considered regardless of age, disability, gender identity, ethnic background, marital status, race, religion, sex, or sexual orientation. We encourage applications from diverse backgrounds, including those who may not meet every requirement in the listing, as we are focused on finding the best fit for the role and our team.

BMS Account Manager Location: London Salary: £45,000 - £55,000 (£75,000 OTE) + Car Allowance, Mileage, 28 Days Holiday Entitlement, Pension, Hybrid Work + More Are you a passionate and driven BMS professional with a knack for building strong client relationships? Are you ready to take the next step in your career with a company that values innovation, expertise, and customer excellence? If so, I want to hear from you! About The Company: Join a company that is redefining the standards for Building Management Systems (BMS) in London. With a reputation for excellence and innovation, we are dedicated to delivering outstanding solutions to their clients. They are expanding their team and looking for a dynamic BMS Account Manager to help them elevate their game even further. The Role: As a BMS Account Manager, you will play a pivotal role in strengthening client relationships and identifying new opportunities for growth. This isn't just a sales role — it's about being the trusted advisor who understands clients' unique needs and offers tailored solutions that drive value. Your technical expertise, commercial awareness, and passion for customer satisfaction will be at the heart of everything you do. Key Responsibilities: • Develop and nurture strong, long-lasting relationships with existing clients, and proactively identify opportunities for new PPM contracts, minor works, and project opportunities., • Understand and assess the technical and commercial requirements of customers to ensure seamless project execution., • Provide expert guidance on the capabilities and functionalities of BMS systems, demonstrating value and innovative solutions., • Collaborate with the sales team to drive business growth and expand our client base. I am looking for a dynamic individual who thrives in a fast-paced environment and is excited by the opportunity to make a real impact. To succeed in this role, you will have: • A strong background in Building Management Systems (BMS), whether technical or sales oriented., • Excellent communication skills and the ability to build rapport and trust with clients., • Commercial awareness with the ability to identify and act on new business opportunities., • A proactive, ambitious mindset with a desire for continuous learning and professional growth., • Exciting Projects: Be part of high-impact projects that are transforming the way buildings are managed and maintained., • Career Growth: Access to extensive professional development opportunities, training programs, and a clear path for advancement., • Work-Life Balance: Enjoy a hybrid work environment, a generous holiday package, and a suite of comprehensive benefits designed to support your well-being. If you are excited about this opportunity and ready to bring your expertise to a team that values your input, I’d love to hear from you! Apply now with your CV or call Damien on 01254 781300.

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Contract Solutions Consultant - Delivery and Account Management (London, Moorgate) Join a high-performing global team managing and delivering contract talent solutions across multiple specialist markets. Are you a relationship-driven recruiter who enjoys working closely with both clients and contractors? Do you thrive in a fast-paced environment where no two days are the same? If you’re looking for a role that blends delivery, account management and contractor care, this could be your next move. 🚀 About Us At the iPA Talent Group, we bring together three market-leading brands: i-Pharm Consulting, Apollo Solutions and Parallel Consulting, each specialising in their respective sectors across Life Sciences, Technology and Corporate Governance. With offices in London, New York and Sydney, we’re a truly global business offering our people world-class training, market-leading tools and an ambitious yet supportive culture that celebrates success at every level. 💼 The Opportunity This is a unique opportunity to step into a warm, established desk, inheriting a portfolio of active contractors and client accounts across multiple regions. You’ll take ownership of contractor care and client relationships, while also delivering on live roles and identifying opportunities to grow existing accounts. This role is ideal for someone who enjoys the relationship and delivery side of recruitment, with a focus on long-term account value rather than cold business development. 🔑 What You’ll Be Doing • Manage and support a portfolio of active contractors across the UK and Europe, • Act as the main point of contact for clients, • Oversee contractor life cycle including timesheets, payments and general queries, • Work on live roles from existing accounts - sourcing, screening and managing candidates through the full recruitment lifecycle, • Identify opportunities to grow and maximise existing client accounts, • Collaborate with internal teams across i-Pharm Consulting, Apollo Solutions and Parallel Consulting 🎯 What You Bring • Previous experience in recruitment delivery and account management, • Strong relationship building and management skills – confident speaking with both clients and candidates, • Experience managing contract placements, • A proactive, organised, and solutions-focused approach, • Ability to manage multiple priorities in a fast-paced environment, • Interest in working across multiple sectors (Tech, Life Sciences) 🌍 What We Offer • Fast-track career progression - clear paths to leadership and management, • Competitive commission structure - earn on every deal you close, • Exceptional mentorship - learn from some of the industry’s best leaders, • Exciting incentives - from quarterly lunch clubs to international trips to Tokyo, LA, Vegas, Europe, Cape Town (just to name a few!), • Comprehensive learning & development - ongoing professional growth at every stage tailored to your journey, • Vibrant culture - inclusive, supportive, ambitious, and ‘human’, • many more – Enhanced annual leave, your birthday off, monthly wellness budget, flexible working arrangements etc! 📩 Ready to Take the Next Step? If you’re looking for a role where you can own relationships, make an impact and work across a truly global platform, we’d love to hear from you. Please contact Amelia Grocock for more details at

Major Account Manager (Nordics) £105,000-£130,000 base + Double OTE (uncapped) London Hybrid We are working with a rapidly scaling international technology business expanding its EMEA sales function due to sustained growth and increasing demand across enterprise markets. This is a high-impact opportunity to take ownership of a strategic territory and directly influence revenue growth within a well-established yet evolving organisation. Our client is a globally recognised innovator within software solutions, trusted by developers and enterprises to improve quality, security, and efficiency at scale. As a Major Account Manager (Nordics), you’ll sell a product that is already highly regarded with it's client base, giving you a strong platform to build relationships and close meaningful deals. You’ll collaborate with a high-performing, international team while maintaining autonomy over your accounts and pipeline. The Major Account Manager will drive revenue growth by expanding existing accounts across the Nordic markets. Role Highlights – Manage and grow a portfolio of enterprise accounts – Drive upsell and cross-sell opportunities to exceed targets – Build relationships with technical and commercial stakeholders – Maintain accurate pipeline forecasting using CRM tools, with strong renewal rates You Will Need – 7+ years’ success in B2B SaaS or subscription sales – Experience selling technical solutions to technical buyers – Strong track record managing enterprise-level clients – Proven ability to build pipeline and close complex deals Why You’ll Love It – Hybrid working with flexible structure – International, collaborative team environment – High-demand product with strong market reputation – Ongoing learning and development opportunities – Supportive culture that values autonomy and ideas – Exposure to global enterprise clients Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Crunch is a leading motorsport consultancy, working with some of the biggest brands in global sport. We are different and we’re proud of it. People who know us all comment on how we’re…well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have proven experience working on large-scale event and hospitality programmes for high-profile brands or organisations within F1, with four-plus years’ experience in client servicing and onsite event management. In this role you will be the central day-to-day contact for a high-profile F1 client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to a senior member of staff. You will develop and maintain strong relationships with clients and their partners to understand their needs and expectations and ensure seamless and exceptional service throughout the hospitality programme. The candidate will thrive on multi-tasking in a fast-paced environment, enjoy working in sponsorship activation, display exceptional attention to detail and excellent communication skills both spoken and written. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and offsite, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Central management of the account and event-programme, from start to finish overseeing all deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, hotel and logistics’ management, guest transport matrix etc., • Onsite event lead; accountable for onsite programme deliverables at select F1 races, • Host guests onsite in the Paddock Club if required, delivering client-facing service excellence. Keeping guests well informed throughout the day, facilitating all scheduled guest activities and managing the itinerary, troubleshooting where required, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Full quality control over the account’s project management documentation and client-facing documents (planners, logistics, budgets etc.). Project management documentation is essential, • Monitor and manage the client’s accreditation portal and facilitate the processes where required, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Source, utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, catering, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Ensuring any content is brand compliant, • Source merchandise/gifting goods, assess pricing/production times, procure and manage the inventory throughout the season including storage and onsite distribution, • Coordination of other sponsorship activation tasks within the project scope, • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Ability to plan and prioritise own workload, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Take ownership of and manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client/Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes and activity in the F1 Paddock is essential, • Familiar with F1 accreditation management (guests, vehicles and staff), • Happy to travel globally to races, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment, able to multi-task and prioritise to meet deadlines, • Understanding of brand compliance processes (e.g.design VI stipulations), • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with event budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferrable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch…? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally and help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • We recognise the importance of a welcoming and engaging working environment. While we offer the flexibility of remote working, our central Wimbledon office remains available to work in five days a week and is the heart of the company - you may be asked to come in to attend team meetings when required as well as for our monthly all-agency catch up, • Plus, we have a great benefits scheme and pay an industry-competitive salary

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE Using discretion, judgment, and industry knowledge, takes the lead in managing projects that have a broad impact on the functions of the U.S. National Accounts & Global Client Service Team as well as other parts of broader organization. Makes recommendations and implements processes/procedures to reduce risk, enhance service, and increase effectiveness. Directs and performs client service functions for a dedicated group of clients by developing key relationships and providing value added services. Works together with Relationship Managers and other areas of MFS to service clients and ensure strong team communication on relevant matters. Takes the lead as the client's liaison for administrative and operational matters. Responsible for initiating, developing, and maintaining organizational structure/systems/ processes to ensure client needs are met on a consistent, accurate and timely fashion and in compliance with all relevant MFS policies. WHAT YOU WILL DO • Takes the lead independently through managing assigned projects that have a broad impact on the functions within the U.S. National Account & Global Client Service business, the clients, and other parts of the organization. Executes project plans and coordinates the completion with various groups across the company., • Represents the Global Client Service team and serves as a resource in firm wide projects and initiatives focused on integrating regional business, market and vehicle requirements, and processes into MFS' overall business model. Working in a collaborative and professional manner, identifies functions that can be owned by other groups and functions that should/would be owned by our team., • Implements, maintains, and monitors the Global Client Service platform and associated business standards based on information solicited through ongoing feedback from internal partners and the best practices in the marketplace., • Acts as a technical resource for the Global Client Service team; Maintains up-to-date knowledge of market trends and compliance issues; understands and implements any required changes to regulatory disclosures. Trains staff where necessary to ensure consistency of standards in client service., • Facilitates the documentation of services for unique client requirements. Acts as a workflow resource to members of the team. Communicates with employees from other departments. Leads efforts to document and maintain processes and procedures., • Responsible for a designated book of business. Partners with the appropriate Relationship Managers and regional business heads to effectively handle all transitions associated with the assigned book and ensures client reporting, processing and ad hoc servicing needs are met., • Partners with Relationship Managers to prepare for client meetings, including providing a status of relationship and update on completed and ongoing matters; leads the effort to prepare and finalize portfolio review materials. May lead or participate in meetings at MFS or at client sites as appropriate., • Updates Client Relationship Managers with all relevant client touch points. Maintains client records, client contracts, and correspondence in firm databases as requires. Ensures work meets department standards and initiates procedures to improve processes and overall quality control., • Provides direction to and mentors existing Client Service Managers., • Assumes additional responsibilities as requested.WHAT WE ARE LOOKING FOR, • Bachelor's degree required, • Fluent Italian required, • Substantial relevant experience in the financial services industry, • Solid understanding of separate account and commingled product structure, operations and regulations in the covered markets., • Deep understanding of the transition management, amendments and flows processes within the firm., • Strong management skills and sound business judgment. Ability to work independently across different time zones and markets as required., • Demonstrated ability to have a measurable impact on the organization. Proven track record as a team player., • Excellent oral and written communication skills and decision-making abilities. Ability to work well with personnel at diverse organizational levels., • Knowledge of product design, regulatory issues, compliance, vehicles and investments that promotes credibility when working closely with sales, relationship management, investment specialists, and operational areas of the firm., • Very strong analytical, organizational, project management, communication and influencing skills. At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. What we offer: At MFS, we view our employees as family - and like you, we want our family happy and healthy. That's why we provide competitive benefits programs and family-friendly policies which support the work-life balance needs of our employees. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting . If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

We're looking for a Account Manager to join the JustGiving team on a 12-month FTC who will work with a portfolio of leading UK charities. Identify, qualify and close new opportunities, including wider platform adoption and digital services.

\n We are seeking an experienced Account Manager based in Leeds to join our team!\n \n\n As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts. \n As part of this role frequent travel between sites will be required.\n \nDuties & Responsibilities:\n\n\n\n • Maximise the profitability of assigned contracts and deliver required results. \n, • Develop and maintain strong relationships with clients and internal stakeholders, which enables the delivery of client KPIs in line with business efficiencies. \n, • Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process. \n, • Complete on-site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved. \n, • Ensure awareness of all competitive activities within accounts and prevent attrition. \n, • Resolve any personnel or performance issues before they are escalated. \n, • Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated.\n, • Work flexibly as contracts demand (may include overnight or weekend working & extensive travelling). \n, • Prepare and complete information for reports within agreed time scales. \n, • Demonstratable experience in a similar/equivalent role\n, • Strong commercial Acumen\n, • Excellent communication and reporting skills \n, • IT literate, with experience of using Microsoft and CRMs\n, • 20 days holiday plus bank holidays\n, • New modern office with on-site gymnasium\n, • Access to training and development programs\n

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality.With the name that's synonymou.

Rapport is looking for an experienced and inspiring Account Manager to lead a high-profile Front of House operation within a premium corporate environment.

Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection.

Salary: 33,205 per annum Please Note: We are actively recruiting for our talent pool, if you are already in the talent pool for this location, your position will not be impacted. Are you passionate about delivering exceptional customer service? We're currently recruiting for dedicated and customer-focused individuals to join our front-line Customer Operations team. The Role As aCustomer Service Advisor,you will be responsible for ensuring a safe, efficient, and welcoming environment for all customers across our busy station or bus interchange. You will be responsible for providing clear communication and consistent support throughout each stage of the customer journey. You may be assigned to any of the following key areas: • Assisting customers buying tickets at our ticket offices, self-service ticket machines or via our app;, • Monitoring ticket gate barriers, checking tickets, and issuing penalty fares where appropriate., • Assisting customers on the platforms and overseeing the safe and timely dispatch of trains. Essential • Excellent communication skills, • Excellent organisational skills, • Customer Focused, • Be flexible in approach, • Ability to deal appropriately with difficult situations, • Ability to provide a consistent high-quality service to customers, • Ability to work alone and as part of a team Welsh Language Skills While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. EqualOpportunities We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels." Who we are Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling. Next steps See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our ___. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Contract type: Permanent Hours: Full Time , 35 hours per week Location: Beeston, NG9 Salary: Starting at25,000 , with progression to25,500 once fully competent. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Our client, an established firm of Chartered Accountants in Central London is looking to recruit an Accounts & Audit Manager. Due to continued growth and new business wins, they are seeking an ambitious Accounts & Audit Manager to take ownership of a client portfolio and contribute towards the smoot

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. This role suits: • An experienced complaints or quality assurance specialist seeking full ownership and autonomy, • A senior claims professional looking to specialise and help build a function from the ground up What you’ll be doing: • Managing complaint investigations end-to-end, • Reviewing outcomes, customer journeys, and regulatory considerations, • Building and improving processes, templates, and workflows as the function develops, • Supporting operational teams with complaint handling best practice, • Identifying trends, root causes, and performance insights, • Working with internal stakeholders and external partners, • Maintaining accurate audit, compliance, and reporting standards What we’re looking for: • 2+ years’ experience in insurance complaints, QA, customer resolutions, or regulatory/compliance roles, • Strong written communication and decision-making ability, • Comfortable working independently in a fast-paced environment, • Data-aware with an ability to interpret trends and performance metrics, • Organised, proactive, and customer-focused mindset, • Leadership, coaching, or mentoring exposure is a plus, • Experience in scaling or evolving operational environments is beneficial What’s on offer: • Competitive salary, • Performance-related bonus, • Benefits package including healthcare and pension, • 28 days annual leave, • Strong progression opportunities, • Exposure to a modern, technology-enabled claims environment UK or Ireland work authorisation required. For a confidential discussion, feel free to message directly.

As the Client Relationship Manager. The successful Client Relationship Manager will have the following related skills / experience:. The successful candidate will manage and develop key client relationships, acting as the main point of contact and working closely with internal teams to ensure a high

We are recruiting on behalf of a well-established organisation seeking a personable and proactive.The successful candidate will manage and develop key client relationships, acting as the main point of contact and working closely with internal teams to ensure a high level of service delivery and cust

German speaking Accounting Manager. The main focus of the job will involve overseeing ongoing work-in-progress and accounts receivable duties management and ensuring highly efficient client invoicing and accounting. Manage the engagement accounting process of the team.

We are looking to a recruit an experienced Customer Services Advisor for our client based in Thamesmead/ Erith/ Belvedere borders.The hours and days required to work for this role are based on a shift pattern and.Weekend shifts are WFH ; Hours ;.This role is a full customer services role and will co

To succeed in this role, you will be a customer-focused professional with experience in B2B customer service, wholesale operations, and order processing. Previous experience in online customer support, Wholesales customer service, sales administration, client support, or order management. Our client

Our client is arelooking for an experienced and highly capable Customer Service Representative to join their growing support team. You will have: A minimum of 2 years’ experience in a phone-based customer service or support role Proven experience handling complaints and managing high-pressure

Previous experience in customer service or sales roles (essential). Rewarded for sales results, with on-target earnings of £5,000 per annum. If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you.

Senior Customer Service Representative. Manage key customer accounts and deliver exceptional service. German Speaking Customer Service Representative.

Temporary Customer Service Representative - Wandsworth (Part Time). Customer Service Representative. Handling customer queries and complaints with diplomacy and confidence.

Due to continued growth and an increase in customer demand, they are looking to hire multiple Customer Service Advisors to join their fully remote contact centre operation. Previous experience in customer service, retail, hospitality, or call centres is helpful but not essential. If you’re looking

Self-motivated and reliable when working remotely.

We're working on a confidential search for a Head of Property Management Accounts within a specialist commercial property asset management environment. Head of Property Management Accounts. Work closely with Property Asset Management and Facilities Management teams.