Customer Service jobs in , London - Page 7Create job alerts

We are an award-winning digital marketing agency, looking for an energetic and results-driven Digital Account Manager to join our growing team. A background in digital strategy delivering a range of digital services including PPC, Paid Social and SEO campaigns. Do you get a buzz out of tackling chal

Demonstrated ability to drive business growth while maintaining a client-centric approach, aligning client needs with EXL’s offerings in AI, analytics, cloud, automation, and digital operations. Develop detailed account plans that map EXL’s capabilities to client strategy and critical business c

One of the captive insurance managers in the Cayman Islands is seeking an Account Manager.The Account Manager will be responsible for preparing management and financial statements for several captive insurance accounts.In addition, responsibilities include, but are not limited to:.Provide accounting

Locala’s omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers efficiently plan, activate, and measure campaigns personalized to the local consumer.Our platform specializes in transforming complex mobility and consumer data into actionable audience insi

Planet Pharma is a global market leading staffing business within the Pharmaceutical / CRO world. Referrals increase your chances of interviewing at Planet Pharma by 2x.

The ability to manage multiple projects of varying scope and size, deploying intuitive prioritisation skills. Our three specialist practices collaborate seamlessly to help clients address these challenges and effectively communicate progress. A PR Week Top 150 consultancy, BLUE is continuously expa

Customer Experience Knowledge & Content Manager. Customer Experience Knowledge & Content Manager. We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an

Support existing and develop new relationships with private clients, having a comprehensive understanding of a client’s particular business objectives – conducting suitability reviews where needed. Acting as a key point of contact for a book of clients, regularly responding to enquiries from bot

A leading employment agency in the UK is seeking a Telephone Customer Service and Sales Advisor for their Wimbledon office.The role involves handling customer enquiries, processing orders, and providing strong support without cold calling.Ideal candidates are confident and customer-focused, with pri

As our Junior Account Manager, you will be responsible for the day-to-day communication with your delegated clients, ensuring client satisfaction and leading digital marketing projects with support from our Senior Account Manager. As our Junior Account Manager, you will be responsible for the day-to

Customer Relations Manager, london (chiswick). Open to speaking with candidates who enjoy building structure, improving processes, and driving customer satisfaction at scale.

Previous experience in customer service or administration is essential. A recruitment partner in the Crawley area is looking for experienced professionals for customer service and administration roles. Candidates should demonstrate great communication skills, be proficient in Microsoft Office, and h

Lead and develop an account management team of eight. The Head of Account Management is responsible for driving client success, strategic account growth, and team performance. Develop and implement account management strategies that deliver revenue growth and enhance client satisfaction.

A multi-brand consumer business in the Greater London area is seeking an experienced Interim Head of Management Accounting for a 3-6 month engagement. This position promises to drive process improvements while maintaining the integrity of financial operations.

Client Relationship Director: Pensions Consulting. Client Relationship Director: Pensions Consulting. Client Relationship Director – Pensions Consulting.

A leading consulting firm is seeking a Client Relationship Director to enhance strategic positioning within the Consulting market.

Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. Keeping a record of customer interactions, processed orders, and service schedules. We have created a collaborative environment that encour

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Associate role focused on delivering outstanding service to consulting clients by connecting them with industry experts.

Salary £31,350 a year Location Derbyshire Hours per week 37.5 Contract type Fixed Term until March 2027 As an IDVA Service Team Leader,youlloversee the day-to-day running of our Derbyshire IDVA Service.Youllwork with the service manager to manage and develop the team to work within a multi-agency framework to provide a quality and proactive service to people affected by domestic abuse.Youllalsobe responsible formonitoring and developing the service tomaintainpositive stakeholder relationships. Job requirements Work closely with the Service Manager to ensure customers receive a professional,timelyand coordinated service with clear, up-to-date advice on available options. Lead on advocacy for customers with criminal justice services, housing, childrens and adult services, and other partner agencies. Lead, manage and support a team to deliver trauma-informed, person-centred services, ensuring staff work safely,effectivelyand efficiently. Support daily triage, allocation of cases and high-quality case management, including audits to ensureaccuraterecords and GDPR compliance. Manage and resolve escalated customer issues and concerns. Monitor outcomes and reporting on case management systems to support service evaluation and stakeholder reporting. Participate in the Managers' on-call rota and deputise for the Service Manager whenrequired. Whatwerelooking for Relevant IDVA qualification or willingness to completeSafelivestraining. A good levelof education such as GCSE English and maths, or equivalent. Evidence of self-development or formal learning and development in sector skills. Minimum 2years experienceof supporting individuals who have experienced domestic violence, forced marriage or honour-based violence in an IDVA role or equivalent. Experience in team leadership,supervisionand case management. An understanding of domestic abuse, including the impact on those affected by it and the legal and practical remedies available to them. An understanding of safeguarding issues and procedures and legislation relating to domestic violence. Good crisis management skills and the ability to work effectively under pressure and to deadlines. IT literate and confident with Microsoft 365 and case management systems. DBS check and Police vetting. Full UK driving licence with access to own vehicle for work. Be a catalyst for change and help usimpactthe way our region addresses abusive relationships. Apply now! #DomesticAbuse #RelationshipAbuse #Derby #JobsThatGiveBack #FullTime #DomesticAbuseTeamLeader #TeamLeader #GreatBenefits #IDVA #IDVAService #DomesticAbuseIDVA Who we are Werepart ofHoneycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure,connectedand confident. Glow is the catalyst for change in our community and our sector.Wereworking to systematicallyimpactthe way ourregionand our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great. TPBN1_UKTJ

We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You'll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area. Every person we support has their own story, strengths and aspirations, and we're looking for a manager who is visible, approachable and actively engaged in daily life across the services. Lead With Presence. Make a Lasting Difference. At Creative Support, our culture is about seeing things with your own eyes, knowing service users as individuals, building trust with families, and anticipating issues before they arise. You'll lead by example, inspiring your team with a proactive, professional and person-centred approach. This is an exciting time to join Creative Support Dudley. Across our services, we're driving forward a range of community initiatives designed to promote the very best in mental and physical wellbeing for the people we support. No two days are ever the same, one day you might be dealing with a complex practice challenge, and the next you could be helping to organise a trip to the seaside. We guarantee that your role will be both fulfilling and rewarding. Shaping the experiences of the people we support and empowering your team, will leave you with a genuine sense of pride and job satisfaction. Our Mission Creative Support promotes independence, inclusion, and wellbeing. We do this by working with the people we support, their families and others to meet individual needs and aspirations in a person-centred way. We provide high quality homes and support, enabling people to say: I live my best life in a place I call home I feel listened to, respected and valued I enjoy choices and rights and have control over my life I am supported to feel safe I am doing the things that matter to me I enjoy relationships with others I am connected to my community I am supported with my wellbeing I feel able to reach my full potential Vacancy Reference Number: 83865 Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. TPBN1_UKTJ

Account Manager - Water Hygiene Equipment Sales Salary: £45,000-£53,000 basic (DOE) + car allowance + commission + bonus Location: London & South East (field-based) A well-established water hygiene and compliance business is recruiting an experienced Account Manager to join its equipment sales division. This Account Manager role focuses on managing existing client relationships while driving new water hygiene equipment sales across London and the South East. As an Account Manager, you will work closely with M&E consultants, contractors, and project teams to promote and supply water hygiene solutions. You will be responsible for securing product specifications, managing opportunities through the sales cycle, and converting projects into orders. Strong relationship management and technical understanding are key to success in this Account Manager position. Key responsibilities include: • Managing and growing an existing client base as an Account Manager * Developing new water hygiene sales opportunities * Securing specifications and progressing projects to site * Attending client meetings and delivering presentations * Negotiating commercial terms while protecting margins * Liaising with internal engineering and operations teams * Maintaining knowledge of water hygiene regulations (ACoP L8, HSG274, HTM 04-01) Requirements: • Minimum 5 years' experience as an Account Manager or in business development * Background in water hygiene, construction, M&E, or building services * Strong communication and relationship-building skills Package includes: competitive salary, car allowance, commission, bonus, pension, healthcare, and 22 days' holiday plus bank holidays. Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

Were recruiting a Communities Engagement Manager on behalf of a localauthority to help strengthen communities. This role involves developing and delivering projects that improve community engagement, cohesion, resilience, and local services. Key Responsibilities of a Community Engagment Officer: Support community initiatives and engagement with local groups, parish councils, and partners. Assess Assets of Community Value (ACVs) and maintain the statutory register. Manage and promote community funding and initiatives, ensuring compliance with regulations. Develop projects tackling local priorities, including community cohesion, resilience, cost-of-living support, and VCSE capacity building. Provide reports, insights, and updates to inform service delivery and decision-making. Represent the council at meetings with stakeholders and communities. Support safeguarding processes and manage information securely. Deputise for the Senior Communities Officer when needed. What Were Looking For: Strong communication and stakeholder engagement skills, across social housing or related sector. Experience working with communities, voluntary organisations, or local councils. Driving licence essential. Benefits of this Community Engagment Officer role: Hybrid working split your time between home andoffice. Make a real impact in local communities. Short-term contract (36 months) ideal for experienced professionals looking for flexibility. If this Customer Engagment Officer role is for you please apply or contact TPBN1_UKTJ

German-Speaking Customer Service Advisor Salary: £25,837.50 per annum Hours: 37.5 hours per week, Monday-Friday Shifts: Between 7:00am - 5:00pm Location: Interview: They may require you to attend an in person interview at their Liverpool office Initial training: 3 weeks on-site in Liverpool (transport and accommodation costs fully covered if not local) After training: Remote/home-based About the Role We are seeking a motivated and personable German-speaking Customer Service Advisor to join our client's team. In this role, you will deliver outstanding customer experiences across multiple communication channels, acting as a trusted advisor while supporting and enhancing the brand's reputation. This is an excellent opportunity for someone with strong communication skills who enjoys helping customers and wants to grow within a supportive, professional environment. Full training is provided. Key Responsibilities Handle customer interactions promptly, professionally, and in a friendly manner Support customers across multiple channels as a blended agent Deliver a high-touch, personalised customer experience Answer queries, resolve issues, and recommend services tailored to customer needs Promote memberships to non-members and advise on available services Accurately capture and maintain customer data Identify, highlight, and escalate service-related issues or trends when required Meet and maintain individual and team performance targets Skills & Attributes Fluent in German and English (spoken and written) Excellent communication and interpersonal skills Strong problem-solving abilities with a customer-first mindset Ability to work across multiple channels and adapt to changing priorities Positive, proactive, and professional attitude Previous customer service experience is desirable Brook Street NMR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Support Team Leader / Service Manager Learning Disabilities, Mental and Complex Needs, Supported Living York Salary: £30,000 - £32,000 We are currently recruiting for an experienced and passionate Support Team Leader / Service Manager to oversee a 4-bed Supported Living service in York . This Support Team Leader / Service Manager role is focused on supporting adults with learning disabilities , alongside individuals with mental health needs, complex needs, and some mobility challenges. This is an excellent opportunity for a dedicated Support Team Leader or Service Manager who is committed to delivering high-quality care and empowering individuals with learning disabilities to live independently within their community in York . The Role - Support Team Leader / Service Manager As a Support Team Leader / Service Manager in York , you will be responsible for leading and developing a team delivering specialist support to adults with learning disabilities . The Support Team Leader / Service Manager will ensure person-centred support is consistently delivered, maintaining high standards of care, compliance, and positive outcomes. Key Responsibilities Lead and motivate a team as a Support Team Leader / Service Manager , ensuring excellent care delivery for adults with learning disabilities Supervise, mentor and develop staff to maintain a strong and supportive team culture Oversee recruitment, onboarding and training within the Support Team Leader / Service Manager role Ensure compliance with CQC regulations and supported living best practice Build strong professional relationships with individuals, families and external stakeholders across services in York Review and monitor care plans to ensure individuals with learning disabilities receive tailored support Manage staffing, resources and service budgets as part of the Service Manager responsibilities About You Previous experience as a Support Team Leader , Deputy Manager or Service Manager within a CQC regulated service Strong knowledge and experience supporting adults with learning disabilities Confident leading teams and driving service improvement within supported living services in York Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards - support provided) Strong understanding of safeguarding, compliance and CQC standards Full UK driving licence and access to a vehicle Benefits Competitive salary of £30,000 - £32,000 Excellent career progression opportunities into senior Service Manager roles Ongoing training and professional development Pension scheme Employee Assistance Programme If you are an experienced Support Team Leader / Service Manager in York with a passion for supporting adults with learning disabilities , this is a fantastic opportunity to join a supportive and values-driven organisation where you can genuinely make a difference. #LEEJP TPBN1_UKTJ

We are pleased to be working on an exclusive basis with a Global leader in the food sciences sector, who due to on-going successes are looking to add 2 Export Account Managers. THE ROLE: Via the strategic guidance of the Head of International Business Development, manage the relationships with existing international distributors for the company's brands. To agree annual forecasts and investments, to achieve these agreed sales objectives and to identify opportunities for increased portfolio sales in alignment with the International Expansion and Growth strategy of the business. Achieve sales objectives and targets for relevant distributor. Coordinate with customer to ensure accurate monthly forecasting. Align customer rolling forecasts to the annual business budget process. Track forecasts against budget and predict/ highlight key gaps in the sales forecast vs annual budget. Monitor pricing accuracy and implement price increases within set time parameters to prevent claims Implement and oversee Trading Terms within the distributor. Provide monthly business updates according to agreed deadlines to management & stakeholders Ensure quality and regulatory compliance aligned to the global market that the distributor operates in Manage client relationships, develop existing accounts. THE CANDIDATE: Required as a minimum, 3+ years' experience within areas including, Sales, Account management, Business Development and managing client relationships. 2 years key account management experience in FMCG or consumer healthcare is highly desirable. Out-going nature. Comfortable on the phone. Must be a Team player and prepared to rise to a challenge. 3 or 4 days a week in the office, with Friday as a work from home day in most weeks. Multilingual candidates would be welcomed. THE BENEFITS: Salary: up to £35,000 p/a 8% Company Pension contributions Hybrid working Free onsite parking Laptop Mobile THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer. TPBN1_UKTJ

Full time permanent Remotely based with travel (UK South West/London) We're looking for a dynamic Account Manager to drive business growth across an established regional client base and develop new opportunities within our full-service offering. Reporting to the Commercial Manager (South) , you'll play a pivotal role in achieving ambitious sales and retention targets through strategic account management and new business development. This is a client-facing role requiring strong business development skills in an asset, maintenance, or housing environment, and a solid understanding of public sector procurement regulations . You'll proactively build trust-based relationships with senior stakeholders and implement lasting solutions within public sector organisations. Key Responsibilities Strategically manage multiple member accounts within your region. Deliver new business revenue growth through effective sales planning and execution. Drive growth across existing accounts and secure new opportunities. Build deep stakeholder relationships to mitigate risk and unlock high-value opportunities. Understand diverse customer needs and apply product knowledge to deliver tailored solutions. Collaborate with marketing teams to support growth initiatives. Engaging supplier and contractor to build relationships to maximise new business. Maintain accurate CRM data and produce monthly performance reports. Prepare and deliver impactful presentations and proposals. Network effectively to identify and develop new business opportunities. About You You're tenacious, driven, and highly motivated , with a proven track record of success in a sales-targeted environment. You thrive on building relationships and influencing stakeholders, and you're passionate about delivering exceptional client experiences. Essential Skills & Experience: Proven success in new business sales within complex stakeholder environments. Strong account management experience, ideally in social housing or public sector. Excellent negotiation and communication skills. Experience in value-based selling and procurement. Confident presenter with strong influencing skills. Full UK driving licence. About the company Our client proud to be a certified B Corp and a values-led organisation. They champion diversity, equity, and inclusion , and are committed to Environmental, Social, and Governance (ESG) principles. You'll join a collaborative team that celebrates differences, fosters innovation, and strives to make a positive impact on our people, communities, and planet TPBN1_UKTJ

We are a looking for an Egypt & Jordan Account Manager for a specialist DMC and tour operator to create carefully curated travel experiences across the Middle East and North Africa. The role will join the Egypt team, supporting the planning, costing, and seamless delivery of bespoke itineraries. Fully Remote The role: Plan and tailor high-end itineraries across Egypt and Jordan Prepare accurate tour budgets, ensuring cost control and healthy margins Coordinate with hotels, guides, suppliers, and local partners Manage trips from booking through to operation, including on-the-ground troubleshooting Communicate clearly and professionally with clients and partners Maintain precise and well-organised booking documentation About you: Solid experience working with Egypt travel (Jordan experience advantageous) Strong grasp of tour costing and financial accuracy Highly organised with exceptional attention to detail Confident, personable communicator Calm, solutions-focused approach under pressure Commitment to quality, care, and long-term relationships Why join the team: Play a key role in delivering distinctive, memorable journeys Join a supportive and growing team within a respected DMC Opportunity to develop your career in a creative, quality-driven environment Seniority Level Mid-Senior level Industry Leisure, Travel & Tourism Employment Type Full-time Job Functions Sales Skills Itineraries Communication Attention to Detail Account Manag TPBN1_UKTJ

Service Charge Manager London Bridge £56000 Would you like to join us as a Service Charge Manager? As a Service Charge Manager, you will lead, develop, and manage a team of service charge professionals, driving sector-leading performance whilst ensuring compliance with all legislative and regulatory requirements. You will oversee the end-to-end service charge process, from budgeting and estimate calculations to billing, reconciliation, ensuring customers are charged accurately and fairly. This is a high-impact role for a professional who thrives on outstanding customer service, operational excellence and wants to make a real difference to both colleagues and customers. What youll be doing: Ensuring that your team provide customers with an excellent service, where the customers interest is at the heart of every interaction. Lead, coach, and develop the Service Charge team, creating a culture of accountability, continuous learning, and collaboration. Manage and oversee the calculation, billing, and reconciliation of service charges, ensuring full compliance with legislation and regulatory standards. Build positive relationships with customers, residents associations, internal teams, and external stakeholders to ensure transparency and excellent service. Act as the senior point of escalation for complex service charge queries, complaints, and disputes, ensuring satisfactory resolution for all parties. Drive process improvements, identify opportunities for automation, and implement best practices to enhance efficiency and accuracy. Oversee data integrity, audits, and reporting to ensure that service charge information is accurate, timely, and fully compliant. What were looking for : Excellent customer service skills, with the experience of improving the service provided to customers. Proven experience managing a team and delivering results in service charge, rent, or related property finance functions. Strong knowledge of service charge legislation, regulatory requirements, and best practice. Excellent stakeholder management and communication skills. Analytical mindset with a focus on accuracy, attention to detail, and continuous improvement. Make a Difference A purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. Youll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. Why Join Our customers are at the heart of everything we do. Youll be part of a supportive, collaborative team where your expertise is valued and your work has real impact. We offer: Excellent pension scheme Generous annual leave Life assurance Flexible benefits package Ongoing learning and career development opportunities 35 hour working week Hybrid working- Currently two days a week in the office Were Inclusive. Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life. Were committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, were happy to provide reasonable adjustments throughout the recruitment process and in the workplace. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Transactional Finance Manager - 12-month FTC We're supporting a complex, well-established organisation as they appoint a Transactional Finance Manager on a 12-month fixed-term contract. This role is remote-first, with travel to the Bristol office around 1 day per month. This is a highly specific requirement. The only candidates of interest will have worked in a legal environment and have strong, hands-on experience using SOS (Solicitors Own Software). SOS is central to the role and day-to-day decision-making. Without it, this role will not be a fit. Why join our client Our client is a people-led organisation with a strong focus on financial control, risk management and doing things properly. They're in the middle of a significant finance systems project and need an experienced Transactional Finance Manager to keep business-as-usual running smoothly. You'll be trusted to take ownership, bring structure, and provide calm leadership during a period of change. The role offers flexibility, autonomy, and genuine impact, without constant office presence. How you'll make an impact Keep core finance operations running smoothly across billing, AR, AP, credit control and supplier payments Act as the SOS subject-matter expert, maintaining controls, workflows and reporting integrity Authorise payment runs and oversee banking activity, including daily bank reconciliations Own daily cashflow forecasting and short-term liquidity planning Lead rota planning to ensure full operational coverage across teams Oversee and sign off client and trust account reconciliations Produce management information, KPIs and financial control reporting Support complex billing issues and month-end billing cycles Provide oversight of debt, revenue control and credit control reporting Act as an escalation point, resolving issues quickly and pragmatically Why you're a great fit Essential: Proven experience as a finance lead or senior finance lead within a legal environment Extensive, hands-on experience using SOS (Solicitors Own Software) Strong understanding of legal billing, client accounts and trust accounting Confident managing financial controls, reconciliations and operational risk A steady, supportive leader who can manage teams remotely and in person Desirable: Experience supporting finance teams during system change or transformation Strong Excel skills and confidence working with detailed financial data What you'll get in return As Transactional Finance Manager, you'll join a business that values trust, flexibility and delivery. Salary of £60,000-£80,000, depending on experience 12-month fixed-term contract Remote working, with 1 day per month in Bristol Exposure to a large, complex legal finance operation A role where your SOS and legal finance experience is genuinely critical We welcome applications from all qualified candidates who believe they meet the role requirements. We're committed to equality, diversity and inclusion, and we'll provide any reasonable adjustments you may need throughout the recruitment process. If this advert sounds like you, please apply now or contact / 0117 213 0300 . Visit to view all our finance opportunities. TPBN1_UKTJ

A leading international main contractor is seeking an experienced CSA Package Manager to join a flagship data centre project in Zurich. This is a key role on a large-scale, mission-critical development, offering the opportunity to take full ownership of CSA delivery within a highly technical, fast-paced environment. As CSA Package Manager, you will be responsible for managing all Civil, Structural, and Architectural (CSA) works from design coordination through construction, commissioning, and handover. You will work closely with subcontractors, consultants, and internal project teams to ensure safe, high-quality, and on-time delivery. Key Responsibilities Manage and coordinate all CSA packages from pre-construction through to final handover. Oversee site execution of civil, structural, and architectural works, ensuring compliance with drawings, specifications, and programme requirements. Lead coordination with subcontractors, suppliers, consultants, and client representatives. Monitor progress against programme, identify risks, and implement corrective actions where required. Ensure all works meet project quality standards, European codes, and health & safety regulations. Conduct site inspections, manage snagging, and report progress to senior project management. Support commissioning, close-out, and final documentation of CSA packages. Requirements Degree-qualified in Civil Engineering, Structural Engineering, Architecture, or a related discipline. Minimum 4+ years experience managing CSA works on large-scale construction projects. Strong understanding of European construction standards, QA/QC processes, and HSEQ requirements. Proven ability to manage multiple interfaces and deliver packages to demanding timelines. Excellent communication, coordination, and stakeholder management skills. If you would like to apply for this role, please forward a copy of your CV using the email link provided. TPBN1_UKTJ

Could you be the driving force behind secure service excellence? Were looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requires current active DV clearance . Youll join a collaborative, forward-thinking team that values innovation, accountability and strong partner relationships. This role is pivotal in ensuring our services meet ITIL standards while supporting Sopra Sterias strategic goals. Youll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction of a senior delivery manager, meeting client and Sopra Steria cost, risk, quality and service performance targets. You will proactively manage service delivery to contribute to Sopra Sterias business performance, productivity, account profitability, sustainability and growth. These services typically include systems, applications, technical infrastructure, business processes and IT service provision, using multiple delivery channels. What you'll be doing: Lead the delivery and lifecycle management of secure services for Defence clients. Act as the primary point of contact for client engagement, reporting and feedback. Ensure services meet agreed SLAs, KPIs and compliance requirements. Support onboarding and offboarding of services and clients. Drive continuous improvement initiatives and service maturity uplift. Collaborate with internal teams to support major incidents and service changes. What youll bring Current active DV clearance. Proven experience in IT service delivery and managing SLAs and KPIs. Strong understanding of Defence sector requirements and secure service operations. Professional qualification such as ITIL. Assertive and pragmatic leadership skills. Ability to take accountability and ownership for delivering good service. It would be great if you had Experience in contract and budget management. Membership of a recognised professional IT body. Employment Type: Full-time Permanent. Location: Full time onsite Hemel Hempstead Security Clearance Level:Live Active DV clearance must already be in place. Internal Recruiter: Soraya Salary: Upto £60,000 Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. If youre interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application. TPBN1_UKTJ

2 x Service Operator / Representative Vending / Coffee Machines, North and South London Areas, £28,571 - £33,705 My client is a professional, established and very successful company providing business in London and the Home Counties with vending and coffee machines. They are looking for an Operator / Representative to join their team to fill, clean and maintain premium coffee & vending machines to the standard required by the customers. Responsibilities: - Cleaning and replenishing coffee and vending machines in a specified territory to ensure the hygiene, cleanliness and safe working of the machines comply with the Company and statutory regulations (full training provided). Ensuring all machines are well presented, fully stocked and stock rotated. Working with the wider team to record any breakdowns of machines to comply with company standards. Planning your day effectively to ensure you complete all your client visits on time. Have an eye for detail to ensure we capture the correct sales information from every machine using the latest in smart tech to record all stock movements. Being the face of the company, world class service and building relationships with your clients. Responsible for a company vehicle as this is your warehouse on wheels! You must ensure stock is rotated and organised at all times. Your machines are your shops. Work with your clients to ensure each machine is merchandised to maximise sales and meet the clients requirements. Role Requirements: Full UK driving licence and DBS Certificate. Excellent customer service and customer facing skills. A proactive manner and a positive attitude. Strong attention to detail. Professional and presentable with excellent communication skills. You will be required to drive a company vehicle so must hold a full clean UK driving licence. You will be required to have a clear DBS certificate, which the company can obtain on your behalf. Working Hours: Typically, 45 hours per week, Monday to Friday. Flexibility required for occasional weekend or evening work. Overtime available. If you are a proactive, technically skilled individual with a passion for customer service and problem solving this could be for you. You may currently work in a coffee shop looking to build a new career. To apply for this opportunity, you must be living in the United Kingdom with full leave to remain as sponsorship is not available now or in the future. TPBN1_UKTJ

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

A world leader in design and manufacturing of leading-edge technologies is looking for a Customer Support Quality Lead to be based at their site in East Sussex to join their growing engineering team. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and company global standards. The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. -Lead regular meetings with Business Line Managers and Customer Care Centres to communicate progress on active investigations. -Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. -Partner with Business Line Managers and Customer Care Centres to deliver accurate, high-integrity field data for investigations, continually improving the quality of information received by the technical team. A successful candidate for the Customer Support Quality Lead job based in East Sussex will have the following: -Process improvement experience -Quality engineering experience -Technical product background, ideally electrical This is a fantastic opportunity for a Customer Support Quality Lead job based in East Sussex to join a global leader offering fantastic career progression opportunities and very competitive salaries. To apply please send your CV to to or for more information contact Yuon Skelton on 01582 878829. TPBN1_UKTJ

Important - Must be Welsh speaking An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Provide specialist advice and consultancy to Welsh local authorities and schools, ensuring alignment with Welsh Government requirements (e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time is spent where needed across the supported authorities and support centres. Provide training and support where needed, including the ability to deliver in Welsh where appropriate. Conduct health checks and other proactive investigations with a specific eye to Welsh requirements and statutory deadlines. Contribute feedback to Bromcoms product and development teams on features or compliance issues that affect the Welsh education market. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Required skills / experience: Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements Education MIS exposure Excellent communication and presentation skills, with the ability to engage confidently Ability to learn and adapt as our software changes Self-organised and a self-starter Excellent people skills Desired Experience: Working in or with schools, for example in a data manager, timetabling, or technical support / training role using MIS systems. Exposure to Bromcoms suite of MIS products. Ability to communicate in both English and Welsh. TPBN1_UKTJ

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Collections Analyst , you will ensure prompt turnover of debtors into cash through proactive collection strategies whilst also ensuring the accurate and timely processing of customer payments supporting the overall efficiency of the order to cash function. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the collections and query resolution process. Key duties of a Collections Analyst: Chase customer payments via calls, emails and using Dunning process, ensuring timely collection of debt Apply customer payments in a timely manner, ensuring accuracy and compliance with company policies Pro-actively resolve unallocated cash and deductions to ensure sales ledger is accurately reflected Negotiate payment plans with customers where appropriate, ensuring that any high-risk accounts are identified and escalated Produce management commentary for key KPI's as and when required Support internal and external audits by providing necessary documentation Respond to customer and internal queries professionally and promptly and work closely with customers to resolve any outstanding queries Share any learning and support peers, specifically working with risk, billing, customer services, transport and commercial to resolve issues Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements and assist implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Have used Excel and be familiar with basic functions (pivot & filter) Working knowledge of Outlook, PowerPoint and Word preferred Fundamental literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Be able to communicate well at all levels within the business Have excellent problem solving, analytical and organizational skills Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 24 days plus the bank holidays. Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer. Life Assurance • 2x your annual salary. Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

We are looking for Regional Aftersales Manager - Commercial Vehicle to join BYD. The role will manage and support to key account customers with handling the issues in a timely manner. We are ideally looking for a dynamic and passionate sales professional who has strong commercial awareness with a customer-centric ethos to drive service excellence, growth and profit. The role requires extensive travel throughout the UK. The role reports directly to the Aftersales Manager of commercial vehicle. Working location: Field based, Scotland We offer: Performance and experience-based competitive remuneration Scottish Widow workplace pension 25 days paid holidays + public holidays Company phone & SIM provided Company car provided Car sacrifice scheme Department & company wide teambuilding events. Tasks & Typical duties/responsibilities: Schedule and manage meetings with key account customers independently and with third-party suppliers, ensuring process and support is provided to the key account, issues raised to be effectively managed in a timely manner from start to finish. Concise reporting of field aftersales issues raised, information to be disseminated to responsible parties. (Aftersales/Sales) Control and implement all technical queries / solutions between the U.K and responsible production sites. Control and manage VOR costs within SLA framework agreement. Co-ordinate and implement service recalls within the key accounts providing a structured approach ensuring correct repair methods are understood and followed by the engineering team. Increase revenue potential for downstream products and initiatives. Negotiate and manage goodwill issues within BYD aftersales framework for key account customers. Budget control for area of responsibility. Deputise in the absence of U.K workshop manager. Required skills, qualifications and experience In depth understanding of aftersales business. Competent grasp of the bus and commercial vehicle industry. Proven track record in key account management. Ability to plan, budget and manage operations in a highly professional manner. Vehicle structure, mechanical and electrical knowledge. Knowledge of warranty, maintenance, and repair contracts. Knowledge of parts process. Proficient in general IT applications. Business management qualification. Engineering qualification. Ability to work issues, initiatives, and projects through to completion within critical timescales. Ability to prioritise ongoing tasks and apply flexible approach. Willingness to travel throughout U.K and abroad where required. Eligible to work in the UK. TPBN1_UKTJ

Damp and Mould Service Coordinator Department: Housing Location: Hammersmith & Fulham Full Time, Office Based (Monday to Friday) Start Date: Ideally 16th February 2026 Duration: Ongoing temporary assignment Pay Rates: £21.52 per hour (PAYE) / £27.35 per hour (Umbrella PAYE) Reports To: Operations Manager Damp and Mould Responsible For: N/A Working in Partnership with Red PersonnelRed Personnel is proud to be working in partnership with the London Borough of Hammersmith & Fulham (LBHF) to recruit a dedicated Damp and Mould Service Coordinator . This is a vital role within the Housing department, supporting continuous improvement in the management of damp and mould issues across the Councils housing stock. The position is fully office based , offering full-time hours Monday to Friday and the opportunity to contribute directly to improving resident satisfaction and housing quality. The Role The Damp and Mould Service Coordinator will provide essential administrative, coordination, and resident engagement support to the Damp and Mould team. The post holder will help ensure that inspection and repair works are efficiently delivered, lessons learned are implemented, and all correspondence and reporting meet corporate standards. Key Responsibilities Administrative Support Manage the Damp and Mould inbox, ensuring timely responses to all correspondence. Schedule inspections and coordinate with Surveyors and contractors. Monitor job progress, raise follow-up orders, and compile aftercare call records. Prepare meeting materials, book rooms, and maintain accurate records. Contractor Liaison Review time extensions and cost variations submitted by contractors. Scrutinise completion and cancellation requests to ensure compliance. Attend performance meetings and contribute to quality and compliance discussions. Resident Engagement & Complaints Represent LBHF at resident engagement meetings, providing updates and resolutions. Make proactive contact with residents to manage expectations and prevent complaints. Support complaint responses and compile repair histories or relevant evidence. Cross-Team Collaboration Work closely with other teams to ensure joined-up service delivery. Coordinate with surveyors and housing officers to address complex or cross-service jobs. About You Experience & Knowledge Minimum 12 months experience in a social housing environment. Previous experience in a repairs or damp and mould team (desirable). Skills & Attributes Exceptional organisational and multitasking ability. Strong communication skills with a professional, customer-focused approach. Good IT proficiency across Microsoft Office applications and housing systems. A genuine commitment to equality, diversity, and inclusion in service delivery. Additional Information Full Time, Office Based: Monday to Friday Start Date: 16th February 2026 (ideal) Pay: £21.52 PAYE / £27.35 Umbrella PAYE Assignment: Ongoing temporary Location: Hammersmith & Fulham Red Personnel and Hammersmith & Fulham Council are equal opportunity employers who celebrate diversity and promote inclusion across the workforce. We welcome applications from all sections of the community and guarantee interviews for disabled applicants meeting the roles minimum criteria. TPBN1_UKTJ

Location: Central London Summary of Role A key role within the growing H&K Fire Detection team heading up the service delivery with a drive to making sure that both client SLAs are achieved and the Fire Detection service department is efficiently and inline with company standards. A capable understanding of fire systems is essential and this role would ideally suit somebody from a previous fire engineering background or experience in a similar Service Managerrole within the engineering industry. What you will be doing Leading, recruiting, developing and line managingthe engineering team. Coordinating with contractors and suppliers. Managing the resolution of any delays. Hiring and training new employees. Managing process improvements. Ensuring compliance with regulatory requirements. Managing materials and equipment budget. Ensuring quality of work carried out by engineering staff and sub-contractors complies with LPS requirements. Managing and delegating engineering escalations within the department. Attending monthly management meetings to both contribute and work with the other senior managers within the business. Meeting clients as and when required. Ensure a safe and secure working environment at all times for our own employees and those of our customers. Ensuring approved sub-contractors and suppliers are performance/compliance monitored in order to maintaining approval listing. What we will need from you Knowledge and experience gained in senior service delivery role within the fire and security industry (essential). Detailed knowledge and experience of LPS standards (essential). Experience in recruiting, managing, developing and leading a team (essential). Able to work in a fast paced environment and make decisions (essential). Proven organisational skills with the ability to meet deadlines, deliver to KPIs and service level agreements (essential). Excellent interpersonal skills with the ability to communicate effectively to both internal and external stakeholders/customers/team members (essential). Proven skills in delivering process/service enhancement and always using initiative to identify future areas for improvement (essential). Ability to build successful relationships and provide first class customer service to our existing clients (essential). What you can expect in return Salary Range competitive & negotiable depending relevant experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Car allowance Life Assurance Funded Health Cash Plan Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. About Us At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. TPBN1_UKTJ

A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every other Friday off! This exciting new job has arisen for a Customer Service Account Manager, based in Great Yarmouth, Norfolk to work for a leading design and manufacturing organisation supplying the aerospace, space & defence sectors. The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. The ideal Customer Service Account Manager, based in Great Yarmouth, Norfolk will have the following experience and skills; A background in customer service, account management or programme support role, ideally within defence, aerospace, or another regulated industry Ability to interpret contract terms and customer documentation. Familiarity with ERP/MRP systems and standard business software (eg. Excel, Word, PowerPoint). This is for a company that specialise in the design and manufacture of secure communication components and systems across the defence and aerospace sectors. APPLY NOW! For the Customer Service Account Manager job located in Great Yarmouth, Norfolk by sending a cover letter and CV to or by calling Tom Drew on 01582 878 848 quoting ref. THD1354. Alternatively, if this job is not suitable but you are looking for a job within Customer Service, please call for a confidential discussion. TPBN1_UKTJ

Role:Customer Support Engineer - WAMS Key Skills/ Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). Experience in Linux/Windows server environments, networking, and databases (Oracle/SQL). Familiarity with real-time protocols (IEEE C37.118, ICCP/TASE.2, DNP3, IEC 61850). Strong problem-solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real-time data flows and ensure integrity of phasor measurement unit (PMU) data across the grid. Support incident, problem, and change management processes in line with SLAs. Conduct root cause analysis (RCA) for critical issues and implement corrective actions. Assist customers with system upgrades, patches, and hotfixes deployment. Document technical solutions, prepare knowledge articles, and share best practices. Collaborate with product engineering and R&D teams for complex escalations. Provide customer training, workshops, and technical guidance to improve user adoption. Drive continuous service improvements to enhance reliability and reduce recurring incidents Ensure adherence to ITIL processes for incident, problem, and change management TPBN1_UKTJ

Hours: Monday to Friday, 08:00 - 17:30 (37 hours per week on rotational early/late shifts) - Office based. Start Date: 20th Jan - Temporary with potential to become permanent, - HIRING MULTIPLE CANDIDATES Salary: £12.21ph Location: St Ives Do you want to work for a family-feel company where you are truly valued? Are you passionate about making a difference? Can work-well under pressure? Interaction Recruitment is proudly partnered with a leading specialist in their market, based in Cambridgeshire, known for expert knowledge, outstanding service, and a supportive working environment. As our client is heading into their peak season, were looking for passionate and customer-focused individuals to join the team as Inbound Customer Service Advisors. Benefits: · Family-feel company culture where employees are recognised and appreciated · Free on-site parking · Modern, stylish office and kitchen area · Company parties and social events in summer and winter · Ongoing training and development opportunities · Rota provided in advance for better work-life planning · Temporary-to-permanent opportunity based on performance What will you be doing? As an Inbound Customer Service Advisor, you will be the first point of contact for our valued customers, providing prompt, helpful, and professional support. Responsibilities include: · Handling high volumes of inbound calls and emails in a polite and timely manner · Providing accurate information regarding products, orders, and deliveries · Investigating and resolving customer queries quickly and effectively · Logging interactions with precision using internal systems · Working closely with internal teams to ensure smooth customer experiences · Meeting service level targets and call quality standards Skills or Experience Required · Experience in a customer service or call centre role (preferred but not essential) · A natural passion for delivering outstanding service · Excellent communication skills - verbal and written · High attention to detail and strong organisational skills · Ability to work well under pressure and multitask · Positive, proactive attitude and strong team ethic Important to Note · You must be available for 1 full week of training · No holidays should be booked during the first 2-3 weeks of onboarding due to training · This is an ongoing temporary role, with the potential to go permanent depending on performance and business need If you are the candidate we are looking for, then apply now to be considered or contact 01733 558877 to discuss further! INDPB TPBN1_UKTJ

Central Employment are working in partnership with a leading full service marketing and creative agency, specialists in working with leading UK and international eCommerce and B2B brands. Through a team of specialists in every department we work together to turn strategy into content that gets results and everything in between. Hybrid, 2 days from the County Durham office £28,000-£35,000 DOE + bonus options post probation They have a new and exciting role for a Paid Social Account Manager, working closely with the Head of Paid Social on the executing strategic Paid Social strategies. Responsibilities of the Paid Social Account Manager: Manage a range of paid social accounts across multiple platforms, optimising campaigns and monitoring their performance. Analysing and reporting on campaigns. Liaise with clients to plan and execute the paid social strategy. Effectively collaborate with other teams (media team, social media managers, animators, graphic designers and sales teams). Ability to achieve KPI's set on accounts. Develop new strategies and methods for the team and clients. Budgeting and forecasting for paid social across daily, weekly and monthly periods. Writing creative briefs for the design team with innovative recommendations. Must Haves/experience required: A paid social specialist with experience in this field Circa 3+ dedicated experience – agency side Proven track record of delivering to target and exceeding business goals A strong attention to detail and numbers In-depth experience in paid social platforms, Facebook, X and Instagram; Working knowledge of social management and analytics systems strongly preferred TPBN1_UKTJ

Are you ready to make your mark as part of our Global Infrastructure Industry Group in our London Office? In an era of unprecedented change, the Infrastructure industry faces numerous and constantly evolving global opportunities. Global priorities to decarbonize and digitalize economies, to address climate change, as well as build resilience for critical infrastructure are driving the need for lawyers to structure and implement solutions for developers, government agencies and capital providers to address the changing global demand. The Infrastructure Industry Group is a global, cross practice group that covers clients in all infrastructure and transportation asset classes, including Digital Infrastructure, Infrastructure Funds, Water and Transportation Infrastructure and Assets. Reporting to the Business Development Associate Director for the firms Global Infrastructure Industry Group and working alongside a Specialist in New York, the Business Development Manager will advance the firms growth across the global infrastructure industries, focusing on revenue generation, client development, and brand-building. Collaborating with Global Infrastructure Industry Group leaders (based in London and New York), Business Development lead, and cross-functional teams, the Business Development Manager will implement and execute go-to-market initiatives, help manage and grow client relationships, and drive business development and marketing efforts for the wider industry group. Key Responsibilities Business Development Proactively manage industry group initiatives, including internal meetings, financial analytics and client outreach programs. Develop and leverage in-depth knowledge of the Infrastructure industry and its key markets, the firm's value proposition and its service delivery offerings relevant to clients. Collaborate with industry group leadership and business development team to position the firm to respond to high-growth business generation opportunities presented by market developments. Design and implement business development initiatives focused on increasing profitability, revenue generation and client growth as outlined in the Industry Group business plan. Identify and drive programs to internally socialize industry-driven business opportunities across practices and strategic client teams. Optimize Research, CRM, and BD systems for strategic growth analysis of key sectors presenting high business generation potential and to manage client development pipelines. Identify and pursue new workstream opportunities, and track business development engagement and financial performance. Establish accurate reporting and forecasting systems to monitor business development activities and performance. Marketing and Brand-Building Design and deploy go-to-market strategies and campaigns that deliver the best of the firms interdisciplinary offerings to Infrastructure clients in conjunction with the Marketing Content and Communications teams. Create and socialize all of the Industry Groups marketing collateral and credentials, with support from junior Marketing colleagues. Ensure an off the shelf set of materials is available for the key focus areas. Identify and implement thought leadership campaigns responsive to market developments impacting the Infrastructure industry; drive internal coordination and contributions to the industry groups online thought leadership publication Oversea relevant input on select Infrastructure -focused pitches, proposals, and RFPs. Identify and manage industry-focused client trainings, networking events, conferences, and seminars, with support from the firms Events and Communications teams. Working alongside practice BD and the BD Specialist, assist with drafting Infrastructure -focused awards, rankings, and directory submissions; assist with interview prep and client outreach efforts. Collaborate with Media Relations to elevate the firms Infrastructure profile both internally as well as in legal press and Infrastructure industry publications key markets; help lawyers develop relationships with journalists. Internal Engagement, Education and Communications Assist with internal training and upskilling programs to enhance lawyers industry knowledge. Coordinate internal industry group meetings; prepare and deliver internal communications and reports on group activity and performance Drive business development initiatives for select Working Groups supported by the Industry Group (e.g. Infrastructure Funds, Data Centers etc.). Build a network across the firms professional services teams to harness resource effectively to help lawyers anticipate, pursue and capitalize on new business opportunities Professional Development Pursue ongoing professional development and educational opportunities to grow skill-set and business development acumen. Enhance the Business Development teams internal reputation for generating profitable revenue, building client relationships and elevating our Infrastructure brand in the market. Qualifications and Skills Minimum five years experience in marketing and business development within a professional services environment. Relevant law practice, including marketing experience or a qualification in law would be a distinct advantage. Educated to degree level or equivalent in a relevant subject area. Understanding of, experience with and active interest in, the infrastructure industry would be a benefit Proven problem-solver with ability to manage multiple priorities Proactive, resilient, and highly organized; effective with peers and professionals at all levels Experienced in business development, preferably in law firms or international organisations Detail-oriented, with excellent organisational and communication skills Self-motivated, pragmatic, and flexible; effective independently and as part of a team Willingness to take on additional tasks as needed Proficient in MS Office; experience with iManage/document management systems is ideal Strong oral and written communicator with a diplomatic approach Energetic, positive outlook Effective team player with team/project management experience Skilled networker and advocate; builds strong internal and external relationships. What We Offer When you join us, youll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our valuesto be pioneering, united and humanand we believe that youll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential. We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a business development professional, and our benefits are designed to support your changing needs and priorities across different life stages. About White & Case We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many. Location & Reporting This role is based in our London office, and reports into the Associate Business Development Director of the firms Global Infrastructure Industry Group. Our standard office hours are 9:30-18:00, with a current requirement for 4 days in the office (Monday - Thursday) per week. Firm Benefits We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include: Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Life insurance Critical Illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) Equal Opportunity Statement White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firms policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please email . We will be happy to work with you. Note to recruitment agencies: Our internal Recruitment team is responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the London Recruitment team. When engaging with agencies, we are supported by our preferred suppliers. TPBN1_UKTJ

Telehandler Driver- 360 Slew - 1 Week Contract Location: North Kyme, Lincolnshire Start Date: 16th February Duration: 1 Week Employer: Barker Ross Recruitment Barker Ross are currently recruiting for an experienced Telehandler Driver with 360 Slew to work on a construction site in North Kyme, Lincolnshire , starting 16th February for a 1-week assignment . Duties will include: Operating a Roto Telehandler safely and efficiently Assisting site teams with lifting and placing materials Carrying out daily machine checks Working in line with site health & safety requirements Requirements: Valid CPCS or NPORS Roto Telehandler ticket Previous experience operating a Roto Telehandler on construction sites Full PPE Ability to get to site reliably What we offer: Competitive rates (dependent on experience) Weekly pay Support from a dedicated Barker Ross consultant If you're available from 16th February and meet the above requirements, we'd love to hear from you. Apply today by contacting Barker Ross Recruitment Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency TPBN1_UKTJ

Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Reporting to the Senior Category Manager - Category Strategy, this is a high-impact, execution-focused role at the heart of the Category Growth team. As Category Manager - Customer Communications, you will bring McCain's Customer Value Proposition to life across retail, QSR and foodservice channels-helping to drive brand preference and deliver sustainable customer and business growth. You'll own the delivery of insight-led, omni-channel customer communications, shaping how McCain shows up with customers at every touchpoint. From leading customer sell-ins and coordinating trade engagement events, to providing sharp commercial analysis that informs planning and decision-making, your work will directly influence commercial outcomes. Partnering closely with channel and environment specialists, and a broad range of cross-functional teams, you'll ensure communications are relevant, compelling and tailored to customer needs-while remaining agile to changing market dynamics. You'll also play a key role in equipping the GB leadership team with customer insight that supports effective business planning and strategic direction. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. Execute Category Strategy Initiatives Bring category strategy to life by partnering with environment and channel specialists to develop initiatives that work across multiple channels and customer types. Proactively collaborate with Commercial Operations, Sales, Marketing, Innovation and international teams to ensure strong alignment and flawless execution. Lead Omni-Channel Customer Communications Develop and deliver best-in-class omni-channel communication plans using the 3Cs framework, ensuring consistent, tailored messaging across all customer touchpoints. Create high-impact selling tools, presentation materials and communication assets that enable commercial teams and resonate with customer partners. Continually evolve how McCain communicates with customers, leveraging digital tools, data-led storytelling and new communication formats. Own Customer Sell-In Excellence Play a hands-on role in customer sell-ins, leading category and marketing input to deliver compelling, insight-rich presentations across Retail, QSR and Foodservice. Influence customer stakeholders through structured, data-driven narratives that clearly articulate the value of McCain's Big Bet initiatives. Deliver Category Insight for Commercial Planning Provide rigorous, timely analysis of category, consumer and shopper data to support commercial planning and decision-making. Develop, maintain and enhance omni-channel market tracking to support senior commercial leaders with clear, relevant insight. Utilise key data sources-including Kantar, Circana and dunnhumby (Retail); Lumina Intelligence and Circana CREST (Foodservice); alongside PowerBI, SAP BI and other tools-to deliver impactful reporting and recommendations. Track Performance Against Commercial Plans Apply market and customer insight to monitor performance versus agreed commercial KPIs. Build and maintain performance dashboards that translate data into clear, concise and actionable updates for senior stakeholders. Apply Advanced Data & Analytical Capability Demonstrate strong analytical expertise across retail and foodservice data sources, market research, loyalty data, shopper panels and operator insights. Translate complex data into practical, value-driven recommendations that support commercial action. Bring curiosity and pace to the role by exploring and adopting emerging technologies-such as AI-enabled tools-to improve efficiency, accuracy and insight quality. Qualifications: 3-5 years' experience in Category Management, Commercial Support, Insight or Data Analytics within FMCG/CPG, retail or foodservice environments. Hands-on experience with syndicated and customer data , including tools such as Kantar, Circana, dunnhumby (retail) and Lumina Intelligence or Circana CREST (foodservice). A strong analytical mindset , with a proven ability to turn complex data into clear, actionable recommendations that drive commercial decisions. Compelling communication and presentation skills , with experience creating and delivering high-quality, customer-facing selling stories. Highly organised and detail-focused , comfortable managing multiple initiatives simultaneously in a fast-paced, matrixed organisation. A collaborative and influential approach , with the confidence to engage and align a wide range of internal and external stakeholders. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience. We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Category Strategy Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Leeds* || GB - United Kingdom : England : York* Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ