Customer Service jobs in LondonCreate job alertsPart-time

Join a leading boutique accountancy firm renowned for its specialist work in the music, entertainment, and creative industries. As Accounting Manager, you’ll take ownership of a high-profile portfolio of music and entertainment clients, delivering bespoke accounting, tax, and advisory services. Ma

Processing sales and purchase orders.

Assistant Reservations and Events Manager Victoria.Our client is an iconic, independent restaurant and event venue group, renowned for delivering exceptional dining experiences across two highly successful locations.Well-established in London, the group has ambitious plans to expand its portfolio i

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Join us as a Customer Assistant in our Borehamwood Club offering a 25 hour contract. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Leaders Club Hotel of the Year Award 2025. A Leading Hotels of the World member. Support the Central Reservations Manager in leading and supervising a centralized reservations team handling bookings and enquiries for three hotels and apartment properties, including F&B and Spa services.

We are delighted to be working with a well-established accountancy firm who are seeking a qualified Audit & Accounts Manager to join their team.

Accounts Manager | Leading Accountancy Practice | Hybrid Working.

Customer Service job based in Croydon.You will be working for a well renowned organisation as part of a larger customer service team.You will be delivering excellent customer service booking in maintenance and repairs to property and trouble shooting challenges while giving excellent customer servic

Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service. Customer Service Assistant - London.

You will be a qualified accountant with proven audit and accounts experience.

If you are a dedicated and results-driven individual with a passion for the restaurant industry, we invite you to apply for the position of Reservations agent at Thesleff Group. As a reservations agent, you'll be responsible for offering our restaurant guests impeccable service via our contact chann

As Luggage Porter you will be one of the first smiling faces that our guests see as they approach The Ned. Do you want to join one of the best places to work in hospitality?. Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality exp

Customer Service Executive job (Sales Administrator) paying £30,000 - Richmond - Ecommerce Business. A fantastic opportunity is available for a Customer Service Executive/Sales Administrator to work for a creative Ecommerce business in the Richmond area. Your new role will be to work with niche ret

Recoveries Account Manager 6 month FTC.

The Major Account Manager partners with our customers to secure their entire digital experience. As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer. Leverage prospect stories to create a compe

Takara Bio Europe SAS, the EMEA subsidiary of the Japanese multinational group Takara Bio Inc. Through various networks, our teams serve academic and clinical research organizations, biopharmaceutical companies, and bio-industries based in Europe, the Middle East, and Africa. Maintain and grow busin

You’ll take ownership of Google Ads accounts while also advising on campaigns across Meta, LinkedIn, and YouTube. A key part of your role will involve supporting pre-sales – auditing prospect accounts and shaping proposals that win business. Managing PPC accounts with a primary focus on Google A

The average employee spends approximately six months in the Recruiter role before enrolling into either Account Manager Training (AMT) or Professional Recruiter Training (PRT). Upon promotion, Account Managers and Professional Recruiters receive a base salary increase to £40,000 annually. Once prom

Real Estate Account Manager – Build Something New. We’re looking for a technically skilled Account Manager who thrives on responsibility and wants to make an impact from day one. This is more than just another Account Manager position.

Channel Renewals Account Manager (Nordic Market) – Join a Global Tech Growth Engine!.Swedish OR Norwegian OR Danish OR Finnish.B2B sales & marketing agency — we’re the.From Adobe and SAP to HP and Dell, global technology leaders trust us to scale smarter, sell faster, and grow their market sha

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

Extremely successful, global market leading consumer brand, with £multi billion turnover.Customers first choice in the sector they operate, highly innovative with extremely high levels of consumer engagement across all channels.Supply Chain Account Manager is a dynamic role with responsibility for

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Undertake travel reservations and amendments for Click Travel cus

Space has partnered with a rapidly growing Fintech that provides embedded financing solutions for Marketplaces, Ecommerce platforms, Payment Service Providers, Neo-banks, and other Tech Platforms.They embed/integrate into these large platforms and leverage on their capital product onto the Platforms

Provide directions or general information to guests or patrons as may be required; aware at all times of all hotel services, hours of operation, locations, etc. Leaders Club Hotel of the Year Award 2025. A Leading Hotels of the World member.

If you're passionate about technical accounting and want to make a real impact on a growing business, we’d love to hear from you. Technical Accounting Manager - Insurance - London (Hybrid) - £110,000 - £125,000. A dynamic and forward-thinking insurance group is seeking a Technical Accounting Man

A University degree at or above a 2:1 in a liberal arts or Humanities subject or modern languages.

This role would be ideal for an Account Executive looking for a step up or an Account Manager looking for a new challenge.

Our work includes leadership due diligence, assessment and referencing, team alignment and acceleration, individual and team performance optimisation, developing the next generation of leaders, and supporting leaders to optimally manage an exit.

They are expanding their EMEA team and are looking for a talented Account Manager to take ownership of key enterprise relationships across Southern Europe. This is a fantastic opportunity for a motivated and ambitious Account Manager to join a business that is passionate about customer success.

This is a unique opportunity to work directly with production platforms that power financial markets worldwide. You’ll be the bridge between clients and technology, providing hands-on technical client support, ensuring uptime in fast-moving trading environments, and managing projects from onboardi

As an Account Manager, you will serve as the primary point of contact for clients, ensuring exceptional service, timely delivery of projects, and high-quality standards in all aspects of print and direct mail production. Provide forecast view of monthly activity including 3 month horizon based on ma

We are delighted to announce a live opportunity for a Digital & Social Account Manager to join the team.

As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments. Leverage prospect stories to

This role would be ideal for an Account Executive looking for a step up or an Account Manager looking for a new challenge.

Are you ready to take the next step in your Paid Media career, with greater client exposure and the opportunity to grow into team leadership? Join a dynamic agency where you’ll run end-to-end campaigns, build strong client relationships, and continually develop your skills with dedicated training

Account Manager / Project Administrator – Reports and Comms projects in Corporate Social Responsibility - £30,000 - £36,000 p/a We’re looking for an Account Manager or Client Facing Project Manager to manage and administrate project timelines, resourcing and costs around CSR / Sustainability reporting and related communications projects for some of the world’s leading brands and global organisations. Our client is an award winning and creative consultancy / agency who offer Sustainability and CSR strategy to clients alongside reporting /editorial, campaign and content for a diverse client roster. The agency is well established and has built a reputation based around its strategical approach, creative output and the emphasis is places on truly understanding the brands that they work with and their goals with regards to Sustainability & Corporate Social Responsibility Reporting and Communications. This allows them to produce exceptional work that is executed to the highest standard and has meant that they have retained clients as well as winning new ones year on year. Working across a handful of important accounts you will lead the coordination of projects and act as a driving force for work through the agency. The Account Manager / Project Administrator will need to be extremely strong with project administration as this is highly important in the role - confident in estimating, quoting and scheduling communications projects and setting up project plans from scopes of work overseeing timing, resource and budgets. You’ll support Senior Account Directors and Consultants who will lead relationships with clients, ensuring everything is in place on projects including setting up meetings, schedules of work, and managing feedback and approvals. You'll make sure projects are able to run smoothly (timings and budget wise) working with the various resource managers to deliver work through the agency departments including Strategy, Copywriting, Creative / design and Production to delivery. This role will suit and extremely proactive, detail orientated, organised, and personable Account / Project Manager who thrives under pressure! They are looking for someone who is intelligent and positive and keen to work within a sociable team as you act as the linchpin on your accounts and ensure the best possible work can be delivered. You'll also need to enjoy administering projects and be strong with Excel and systems putting together project documentation for internal depts. and clients. Any keen interest or experience in Corporate Social Responsibility / Corp Comms projects would be a definite advantage. Key requirements: · Developing close and strong working relationships · Creating estimates and timing plans for digital and print projects · Strong administrative skills - use of office 365 including Excel, Word as well as other workflow or project finance systems · Project Managing editorial / reporting or communications projects · Confident inputting on client calls · Owning Project Administration and ensuring internal teams have everything they need to deliver Key personal traits: · Thrives under pressure and in a busy role · Passionate about Corporate Sustainability / CSR / Corp Comms · Bright, proactive, ambitious and organised · Collaborative and good at problem solving · Approachable, positive and a confident leader The agency is at an exciting point in is juncture and will offer the chance to develop and progress. You’d also be joining a great agency team that gets on well and where there are no ego’s. If this sounds interesting and you have relevant account and project administration / management experience, please apply now.

Our client is a trusted market leader within the travel services sector. Supporting the Chief Legal Officer. They are seeking a talented and commercially minded Vice President of Legal to join their high performing team. In this pivotal and wide-ranging executive role, you will provide complex legal expertise with people leadership and strategic business partnering, directly managing a team and supporting the Chief Legal Officer in shaping and delivering the legal strategy. The VP Legal is pivotal in overseeing legal governance, risk management, and supporting business transformation across international regions, ensuring compliance with their legal, governance and regulatory obligations across multiple jurisdictions. About the Role: • Proactively support the business’ goals through timely legal, governance and risk management services., • Act as a strategic partner and deputy to the Chief Legal Officer, helping to implement the vision, structure, and goals of the global Legal Team., • Develop and maintain strategic partnership with all areas of the business, to develop a best-in-class function., • Lead and implement the group’s legal strategy and provide legal oversight across all operational and strategic initiatives across jurisdictions., • Support the transformation of the business by ensuring legal frameworks, governance, and risk management align with evolving global operations., • Collaborate closely with senior stakeholders to influence both day-to-day operations and long-term strategic direction. Who You Are: • A qualified solicitor with a minimum of 10+ years of experience in both private practice and in-house roles., • Demonstrated leadership experience, including direct management and support of executive-level decision-making., • A natural leader with excellent judgement, strategic vision and a results-oriented approach., • Strong commercial and strategic mindset, with the ability to partner effectively with business leaders to enable growth and transformation., • Proven experience of translating global and regional legal strategy into local execution, ensuring operational effectiveness and business alignment., • Experience gained within the services or travel logistics industry or similar environment., • Strategic thinking with a keen eye for future trends., • A proactive, commercially focused mindset and ability to translate legal complexity into clear pragmatic guidance with a “get things done” attitude A resilient and commercially driven mindset is critical, as well as the ability to operate autonomously within a dynamic, fast-paced commercial setting. This is an exceptional opportunity to make a significant impact in a rapidly changing ambitious environment. If you are a highly motivated legal professional seeking a challenging, transformational, and rewarding role, we encourage you to apply.

Our client is a trusted market leader within the travel services sector. Reporting into the Chief Legal Officer. They are seeking a talented and commercially minded Head of Legal to join their high performing team. In this pivotal and wide-ranging role, you will provide comprehensive legal support and strategic direction across all areas of the business, with an emphasis on the operational oversight of the legal function. Ensuring high levels of service across a range of Commercial, Governance and Regulatory services ensuring compliance with their legal, governance and regulatory obligations. About the Role: • Proactively support the business’ goals through timely legal and governance services., • Lead and implement the group’s legal strategy and provide legal oversight across all operational and strategic initiatives., • Oversee and lead a wide range of commercial contracts and provide end-end legal support on corporate transactional activity. Who You Are: • A UK qualified solicitor with a minimum of 10+ years of experience in both private practice and in-house roles., • Proven experience managing legal affairs across complex commercial contracts, supply chain arrangements, corporate, governance and regulatory compliance., • Translate global and regional legal strategy into local execution, ensuring operational effectiveness and business alignment., • Experience gained within the services or travel logistics industry or similar environment., • Strong leadership and management skills, confident in supporting C-suite stakeholders., • A natural leader with excellent judgement, strategic vision and a results-oriented approach., • Strategic thinking with a keen eye for future trends., • A proactive, commercially focused mindset and ability to translate legal complexity into clear pragmatic guidance with a “get things done” attitude A resilient and commercially driven mindset is critical, as well as the ability to operate autonomously within a dynamic, fast-paced commercial setting. This is an exceptional opportunity to make a significant impact in a rapidly changing ambitious environment. If you are a highly motivated legal professional seeking a challenging, transformational, and rewarding role, we encourage you to apply.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE You will take the lead in managing and supporting several Digital Executives, overseeing the day-to-day execution of digital campaigns, and ensuring seamless client communication. Reporting to an Account Director (Digital), you will be responsible for delivering high-quality work and driving performance across key accounts. This role is primarily focused on Display and Video, and Paid Social, but you will also have the opportunity to work across other digital channels, including Search, Programmatic, and Partnerships, offering a well-rounded and strategic approach to campaign management. This position presents a defined career trajectory, with opportunities to drive digital innovation and development across several key clients. These clients are in an exciting period of transformation, with ambitious growth plans, and this role will be instrumental in shaping their future. You’ll work on a blend of Brand and Performance campaigns, gaining exposure to both digital and offline channels and developing a deep understanding of integrated media strategies. WHAT YOU’LL BE DOING • Leading response to briefs and management of day-to-day media planning and activation for display and social strategy across your key clients., • Manage delivery of day-to-day client leadership across digital campaigns and activations, owning the end-to-end campaign set-up process, including QA, budget pacing and timely delivery of campaign reports., • Lead weekly optimisation cycles, using platform data and insight to provide recommendations to improve channel performance and deliver client outcomes., • Management of Digital Executives, ensuring delivery of best-in-class client communication and best practice digital activation., • Deliver accurate and detailed media plans and support annual planning across digital channels, including display and video and paid social channels. Including providing reasoned rationale and performance projections based on client/platform data., • Support Account Directors in building and presenting strategic recommendations to clients to help them achieve their long term objectives, whilst also continuing to raise the bar and constructively challenging media plans to drive growth for clients., • Lead the set up of tracking for digital campaigns including placing pixels. Running tests to ensure tracking is set up correctly and conversion events are accurately reported., • Support digital squad initiatives, encouraging adoption of agreed processes, ways of working and frameworks, providing guidance to Digital Executives., • Support new business development initiatives, as required. WHAT WILL YOU BRING TO THE ROLE Essential Skills • Expertise in Display, Video and Paid Social activation is crucial, including DV360 platform experience, alongside proficiency in Google Analytics and a strong understanding of measurement and tracking., • Proven ability to train and develop Account Executives, ensuring best-in-class processes and campaign performance., • Strong interpersonal and communication skills, with the ability to collaborate effectively as part of a client planning team., • Previous line management experience, with a track record of guiding and developing junior team members., • Highly numerate and able to set and monitor budgets across multiple campaigns. Nice to Have • Experience with planning tools such as TouchPoints, TGI and YouGov., • Exposure to broader digital channel planning and activation, and offline channels.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. THE OPPORTUNITY We are hiring for a Digital Account Manager to play an integral role within one of our Client Planning teams, requiring deep experience and understanding of digital paid media activation, specifically Search. This role will serve several key clients across various digital channels, including but not limited to paid search, display and online video, as well as some paid social campaigns. This role requires a strong understanding of how to set up, monitor and optimise digital campaigns and be able to report back to clients on key trends. The position offers significant room for growth and career progression with training provided to cover any knowledge gaps. The primary focus of this role is across Google Ads, however, if you have broader digital experience, this role offers an opportunity to utilise your channel knowledge or learn new channels. You will be responsible for managing large digital budgets, with a strong emphasis on activation. Ensuring best practices are in place and delivering strong performance will be key aspects of the role. YOUR ROLE AND IMPACT: You will be working across two key accounts in the retail and financial services sectors, driving best-in-class digital performance strategies; with varied budgets from £3mil to £20mil. One client operates globally across Europe, Canada and Australia, while the other is undergoing an exciting transition from a performance-led model to a brand-focused approach, making this the perfect time to join. This role, whilst focusing on search, offers the opportunity to work across multiple channels, including Social and Display/Video. In addition, there will be the opportunity to get involved in new business, which is growing due to new client wins and growth within the current client set. WHAT YOU WILL BRING TO THE ROLE: Must Have Skills • Expert skills in paid search activation is vital. This should be complimented with the ability to use tools like Google Analytics and strong working knowledge of measurement and tracking. • You will be working closely as part of a client planning team with daily interaction, so we require strong interpersonal and communication skills. • Performance delivery experience. Nice to Have Skills • Line management experience where you have managed and developed Account Executives, ensuring that they are given the direction and skills to exceed client expectations. • Experience with planning tools such as: Touch points, You Gov would also be a plus. • Experience working across Social and Display.

Reception & Reservations Manager - LUSO NEW OPENING! £45-50k Role Overview: The Reception & Reservations Manager is responsible for overseeing all aspects of the reservations process and guest experience management. This role ensures seamless service from the point of booking through to post-dining feedback, while maximising reservations efficiency and maintaining best in class hospitality. This is a restaurant-based role that leads host teams, manages booking platforms, and works closely with restaurant managers to optimise guest satisfaction and repeat business. Salary: Up to £45K per annum Reception & Reservations Manager Key Responsibilities: • Lead and train the host teams to deliver a warm, professional, and consistent guest experience in line with MJMK ethos., • Manage booking platforms including SevenRooms, ensuring accuracy and optimisation of table turns., • Monitor reservations pace, trends, and availability to maximise occupancy and revenue., • Act as the first point of contact for special requests, and high-profile guests., • Manage pre- and post-dining communication with guests, including handling enquiries, complaints, and feedback., • Maintain and grow guest database, ensuring accurate profiles and preferences are logged., • Work with restaurant managers to align front-of-house operations with guest experience objectives., • Collaborate with marketing and events team to maximise covers., • Lead the team of hosts and support restaurant operation, including checking in on tables, showing the restaurant space and being part of the guest experience., • Connecting with guests during service and creating returning guests for the restaurants. Reception & Reservations Manager Skills & Competencies: • Strong background in reservations, guest relations, or front-of-house management in restaurant operation., • Excellent communication and interpersonal skills, with a natural ability to build rapport with guests and staff., • Knowledge of reservations and CRM systems (SevenRooms preferred), • Strong organisational and problem-solving skills, with the ability to work under pressure., • Leadership qualities with experience in training, coaching, and motivating teams., • Commercial awareness, with an understanding of revenue management and guest retention., • Calm under pressure, with a solution-focused approach to guest complaints and operational challenges. What We Offer Our Reception & Reservations Manager: • 50% discount across all MJMK restaurants, • Opportunity to develop your career growth with MJMK Restaurants, • Mental health & well-being support with Hospitality Action who can offer free advice and counselling, • Company Sick Pay after a year with us, • Enhanced maternity and paternity pay after your first year with us, • Extra day’s holiday every year you’re with us, up to 33 days, • Enhanced pension plan after 5 years with us About LUSO Opening September 2025 on Charlotte Street, Luso is a contemporary Portuguese restaurant developed in collaboration with acclaimed chef Leandro Carreira, known for his bold, ingredient-led approach and time at the legendary Mugaritz. Taking the place of Lisboeta, Luso celebrates Portugal’s Iberian Atlantic coastline where land, sea, and centuries-old wood fire cooking traditions come together. Expect refined, modern expressions of iconic dishes alongside a wine list showcasing the richness of Portugal’s terroirs. Luso is the latest chapter from MJMK Restaurants a proud evolution that honours Lisboeta’s legacy while shaping a bold new future for the team and space. About MJMK Restaurants: MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, and has remained in the Worlds 50 Best Restaurants list 3 years in a row. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50.

Role Overview: Salary: £28,000 per annum Hours: 0900 – 1730, Monday to Friday, fully onsite role Location: Holborn, London Contract: Full Time and Permanent Role Summary: Mamedica are looking to recruit an experienced Patient Support Representative who will be responsible for ensuring a high level of customer service in supporting our private patients. Role Duties may include: • Courteously receiving incoming telephone calls, offering support, and/or taking messages as required, • Answering patients’ questions regarding processes and providing suitable information as required, • Liaising with the wider team to ensure a smooth and efficient service for patients, • Liaising with patients with their queries and to offer appropriate levels of support., • Helping the wider team when needed, and other duties as reasonably required Qualification/Experience for Role: • Suitable experience within a suitable call centre or relevant customer services role required, • Interest or background within medical cannabis desirable, • Experience within a customer-facing role within a healthcare setting desired, • Experience with dealing with customer queries and the ability to help solve queries/issues required, • Proactive and enthusiastic approach About Mamedica: Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Additional Information: Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible. Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.

Job Title: Account Manager – Special Projects Line Manager: Head of Special Projects Location: Remote home working with in-person get togethers with the team in Newcastle & London. This role also requires international travel as needed for the delivery of projects. Position Type: Full Time, 12 month Fixed Term Contract Company Overview Black Tomato is an award-winning luxury, bespoke travel company that delivers imaginative, cutting-edge travel experiences around the world. Our Special Projects team at Black Tomato is dedicated to imagining, planning, and delivering some of our most ambitious and high-profile journeys. These often include large-scale, multi-generational family adventures, milestone celebrations, and corporate retreats—experiences that demand exceptional creativity and meticulous attention to detail. We are looking for an Account Manager to provide 12 months maternity cover, to support a small and dynamic team in the creation and delivery of complex and unique projects. The successful candidate needs to be outgoing and will be involved in multiple accounts. Directly supporting the Head of Special Projects in the post booking and planning phase of each project; ensuring regular updates and amendments to itineraries are communicated to the relevant parties, as well as creating content for client documentation, and anything other administration or logistical need connected to managing the account. There is a client-facing role to be played and there will also be requirement to travel internationally as required to host and help deliver the special project on-site. Extremely close attention to detail and a keen aesthetic eye are required. It is a role suited to someone who is highly organised with the ability to prioritise, problem-solve and multi-task who is operational and logistical minded. In turn, you will gain an insight into a diverse range of functions within a multi-award-winning international travel company. What you’ll be doing: • Working with a small, dedicated team to help coordinate complex and unique travel experiences and events, for a select and exclusive portfolio of clients, • Guide and motivate the operations team to deliver flawless events from concept through execution, maintaining the highest standards of quality, • Liaising with the Special Projects sales team and local partners in each destination to collate information and ensure each itinerary detail is accurate, well-presented and communicated in a timely manner, • Manage the event build up and be the main point of contact for that project with our local partners in the build-up. Creatively pushing boundaries with our partners and ensuring each event incorporates Black Tomato values, • Manage budgets and financial objectives while analysing event performance to maximize profitability, • Accurately recording client information in self-designed client facing documents as well as our CRM system, whilst developing the ability to navigate CRM system fluently, • As necessary, conduct site visits and host events. Skills required: • A passion for operations and genuine interest in the luxury travel market and event management, • Excellent attention to detail, • A strong track record of planning, managing, and delivering exceptional events on both a large and small scale, • Strong time management and organisational skills to ensure you can meet tight deadlines., • Demonstrates commercial insight, with expertise in managing budgets and achieving financial targets, • Clear communicator who can communicate effectively with the clients, the internal team and external suppliers / in-country partners, • A ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together, happy to share ideas and take constructive feedback, • Fully proficient in Word, Excel and PowerPoint, • Copywriting / Adobe InDesign experience desirable What we offer: • Competitive salary and bonus, • A ‘familiarisation trip’ each year – experiencing a Black Tomato destination/product (after probation), • Personal travel allowance, • 25 days holiday increasing with length of service plus bank holidays, • Ability to roll over 5 days holiday per year, • Birthday off, • Day off for volunteering every month, • Two days off if you move home, • Curiosity courses – access to a fund for personal development, • Family leave – six months off fully paid after a year of service if you are welcoming a child to your family, • Access to a healthcare plan, • Mental Health Hour – an extra hour every Wednesday to focus on yourself, • Friday 4pm finish, • Black Tomato Birthdays – adding money towards your personal travel allowance each year, • Gym subsidy, • Referral bonus if you successfully refer someone for a role within the company A note on our values: At Black Tomato, we strive to live by our company values. This isn’t typical corporate speak – it’s a genuine embodiment of core personality traits. Our world is fueled by curiosity and innovation. We won’t do something just because it’s always been done that way, but because we believe it’s the best way to do it. We constantly ask questions of ourselves and are brave in everything we do. We are also a thoughtful bunch – we do not rush to judgements – and we are a company of thinkers who believe it’s what’s right, not who’s right, that matters. We also strive to be humble in everything we do. We do not get caught up in the hype, and we give our absolute best. We rely on one another to make the remarkable happen – we are the sum of many parts, and we are strong enough to be honest about our weaknesses, rather than hide them through ego. We take these values seriously, and character assessment forms a big part of our hiring process. Get to know us a little better at ___ Get to know us a little better at

Project Account Manager (Fluent German Speaker) Location: Poland St, London Status : FTC 3 Months Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators. We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients. We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from. In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency. Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society. JOB DESCRIPTION We are seeking an experienced Senior Project Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards. The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle. JOB DUTIES • Client Engagement & Relationship Management, • Serve as the primary point of contact for key client accounts, ensuring clear communication, proactive updates, and consistent relationship management., • Understand client business objectives and translate them into effective creative production solutions., • Build long-term trust with clients by providing strategic guidance and reliable delivery., • Project Management, • Lead end-to-end project management from scoping and budgeting through to delivery and post-project review., • Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned., • Monitor project performance, proactively identifying risks and implementing mitigation strategies., • Drive operational efficiency through consistent processes, tools, and reporting., • Creative Production Oversight, • Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines., • Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats., • Oversee quality control at all stages of production., • Commercial Management, • Own project budgets, ensuring accurate scoping, forecasting, and financial management., • Identify opportunities for account growth and expanded services in partnership with business development leads., • Leadership & Team Collaboration, • Mentor junior project managers and coordinators, fostering best practice in client service and delivery management., • Champion collaboration across internal teams and external suppliers/partners. JOB QUALIFICATIONS • Proven track record (7+ years) in project management within a creative production, marketing production, or advertising environment., • Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships., • Solid understanding of creative production processes (film, digital, print, or integrated campaigns)., • Exceptional project planning, organisational, and problem-solving skills., • Strong financial acumen: able to scope, manage, and reconcile project budgets., • Ability to manage multiple complex projects simultaneously in a fast-paced environment., • Skilled in negotiation, conflict resolution, and stakeholder management., • Excellent communication (written and verbal) and presentation skills. COMPETENCIES • Client-centric mindset with a consultative, solutions-driven approach., • Resilient, adaptable, and calm under pressure., • Collaborative and team-oriented, with strong leadership capabilities., • Commercially minded, with an eye for growth opportunities., • Passionate about creative production and innovation in the sector. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Reservation Booking Agent London – Office Based Up to £32,000 We are excited to be working with a boutique accommodation business who support their clients across the creative industries. Their close-knit team works in a fast-paced, high-trust environment where confidentiality and attention to detail are essential. The company is growing steadily, offering excellent long-term progression and hands-on training. The Individual: As booking agent, you will have experience across reservations from hotels, agencies or airlines etc. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality. Key Responsibilities: • Manage end-to-end accommodation bookings for high-net worth clients, • Handle serviced apartments, hotels, and private lettings, • Maintain detailed client records and booking information, • Work across various client timelines and needs simultaneously, • Uphold confidentiality and comply with anti-money laundering protocols, • Work closely with a diverse team of junior and senior members Requirements: • 2–3+ years in a booking/reservations/travel agency role, • Able to multi-task, remain organised, and perform under pressure, • Strong communication and memory skills—note-taking and attention to detail are key, • Backgrounds in hotels, airlines, production, or admin all welcome, • A team player who fits into their fun, eclectic, and motivated team culture, • MUST be able to work rotating shifts between 9am and 6:30pm If you are keen to discuss the details further, please apply today or send your cv to