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Overview:A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team . This role focuses on delivering first-class relationship management to clients involved in Export Finance transactions , ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.Key Responsibilities:Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.Deal Lifecycle Oversight: Manage the end-to-end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.Stakeholder Collaboration: Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.Pricing & Repricing: Focus on pricing for out-of-scope events and opportunities to reprice on refinances and amendments.Requirements:Experience: Proven background in a comparable role , with a strong understanding of the Syndicated Loan Market and ECA-backed financing .Technical Skills: Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations .Soft Skills:Client-focused with a commitment to excellent customer service .Strong communication (written and verbal), time management, and presentation skills .Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.Desirable: Experience in Project and Infrastructure Finance and credit exposure.Why Apply?This role offers the opportunity to manage a complex portfolio independently , work and specialist with global ECAs , and contribute to high-value transactions in a collaborative, client-centric environment . The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.Location: LondonWorking Arrangement: Hybrid (2 days in office, 3 days at home)TPBN1_UKTJ

Account Manager Commercial Maintenance London - up to 85k + Package Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing multi-site contracts? One of the established names in the commercial building maintenance industry is looking to recruit an experienced Account Manager to look after a number of key commercial properties in and arou... ZIPC1_UKTJ

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial ... \n \n ZIPC1_UKTJ

Your role at a glanceThe Regional Specialist oversees the RFP/RFI process for sales opportunities as well as questionnaires for existing clients. Responsible for researching and responding to technical and commercial Requests for Information (RFI), Requests for Proposal (RFP) for the Sales Team, and questionnaires for the Client Success Team. The successful candidate will produce consistent, professional responses that are accurate and approved through departmental processes. This position plays a strategic role in enhancing client satisfaction and supporting business growth. The individual must be detail-oriented and experienced in managing databases, timelines, and workflows. What we are looking forESSENTIAL DUTIES & RESPONSIBILITIESWrites, edits, and collaborates with various teams consisting of technical and business development professionals to develop a response strategy, proposal outlines, and content.Works with Sales, CSMs and SMEs to answer technical and commercial Requests for Information (RFI), Requests for Proposal (RFP), and questionnaire requests.Coordinates planning, scheduling, and tracking proposal milestones & deliverables.Performs editing, formatting, compliance checks, final proposal assembly and delivery.Monitors final submission of proposal and maintains historical data of proposal results.Improves upon proposal development process based on lessons learned, corporate goals, and business objectives.Manages regional data used for responses and ensures accuracy through collaboration with SMEs throughout the company.Utilizes AI tools to generate first drafts, executive summaries and go/no go criteria evaluations on RFI/RFPs.Performs other duties as assigned.KNOWLEDGE, SKILLS & ABILITIESExpertise in writing RFP/RFIs in technical environment.Excellent communication skills with the ability to lead requirement gathering sessions and communicate with professionals at all levels of the organization.Demonstrates discretion and maintains confidentiality.Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.Able to work effectively in a team environment.Proactive, organized, with strong attention to detail and time management skills.Strong analytical and problem-solving abilities.Flexibility to work beyond business hours when necessary.EDUCATION & EXPERIENCEBA or High school diploma and experience usually obtained with 7-8 years related experience.Multiple years of experience in a sales organization, with 2 years responsibility for proposal writing, preferred.Multiple years of experience with data center operators, preferred.Excellent written and verbal communication skills.Familiarity with Responsive and AI tools such as Chat GPT, preferred.APMP certification a plus.Who we areAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.TPBN1_UKTJ

PRIVATE CLIENT TAX & TRUST SPECIALISTCentral London Accountancy FirmHybrid WorkingCompetitive SalaryVaried role with exposure to interesting and complex client workGPN Recruitment is delighted to be partnering with a well-established accountancy firm in Central London who are looking to recruit a Private Client Tax & Trust specialist to their growing team.This is an excellent opportunity for someone looking to develop their expertise across a broad range of private client matters. Unlike traditional personal tax positions, this role offers exposure to trusts, estates, inheritance tax, corporation tax and wider private wealth planning, making it ideal for someone who enjoys variety and complex client work.Key Responsibilities:Manage a varied portfolio of private client tax and trust matters.Prepare and review trust and estate tax returns.Assist with inheritance tax planning and estate administration.Prepare corporation tax returns for companies within private wealth structures.Support advisory projects involving trusts, estates and private clients.Keep up to date with changes in tax legislation and identify planning opportunities.Qualifications & Skills:Previous experience within a Trusts, Estates or Private Client Tax team.Strong understanding of trust taxation and private client matters.Exposure to inheritance tax, estate administration or trust accounts would be highly advantageous.ATT, CTA, ACCA, ACA (or equivalent) qualified, although qualified by experience candidates will also be considered.Excellent communication and relationship-building skills.A proactive approach with a genuine interest in developing within the private client field.What You'll Get:Competitive salary and benefits package.Hybrid and flexible working arrangements.Exposure to interesting and technically challenging client work.A supportive and collaborative team .If you're currently working in Trusts, Estates or Private Client Tax and are looking for a role that offers greater variety, technical exposure and career progression, this could be a great opportunity for you. Please do apply now if this role is of interest.TPBN1_UKTJ

\n Job title: Housekeeping Floor Porter \n Department: Housekeeping \n Inspired & supported by: Head Porter \n Salary: £18.60 per hour (including service charge) \n Your purpose will be: To assist the Housekeeping department in operating smoothly and efficiently by ensuring timely delivery and collection of linen and supplies, maintaining cleanliness and order in guest and service areas, and supporting the team in ... \n\n \n ZIPC1_UKCT

\n The Reservations Agent is responsible for handling all reservation enquiries, ensuring a seamless and personalised booking experience in line with Leading Hotels of the World brand standards. The role supports the execution of revenue strategies by maximising room sales opportunities, maintaining accurate data, and delivering exceptional guest service at all stages of the booking journey. \n The Rese... \n\n \n ZIPC1_UKCT

\n \n Are you ready to be part of something exceptional? Firmdale Hotels invites you to embark on an exciting journey as a Reservations Agent at our prestigious Number Sixteen Hotel. \n As a Reservations Agent, you will play a pivotal role in ensuring our guests receive the highest standard of service from the moment they inquire about their stay. Your vibrant personality and exceptional communication ski... \n \n\n \n ZIPC1_UKCT

Sales Assistant - Entry Level - Immediate Starts in Central London! \n Full Time Equivalent Availability Required \n \n Hoping to find a role offering fantastic opportunities for progression, but don't have much experience? \n Looking to start your long-term sales career with a dynamic and forward thinking team? \n \n Due to increased client demand, our client is currently on the lookout for enthusiastic and engaging C... \n \n \n \n \n \n \n \n \n ZIPC1_UKCT

Catering Account Manager – B&I/Government - London - £65k + package \n My client is looking for an energetic, financially astute, and driven Catering Account Manager, overseeing a multi-client portfolio, largely within London. \n The sites vary in size and style, with a real mix of hospitality, retail and staff feeding. There is a stable team in place, with this being a more strategic, overarching role. \n Mo... \n \n ZIPC1_UKCT

As a Doornan, you will contribute to the guest journey from welcome to farewell and ensure guests have an extraordinary stay. You will be responsible to ensure safekeeping of all guest vehicles and well-organised management of hotel forecourt. \n \n \nKey information:\n\n • Role: Doorman\n, • Salary: upto £27500 p/a + Incentive\n, • Shift Pattern: 12 hr (2 on and 2 off)\nResponsibilities:\n\n, • Greet and assist guests on arrival and...\n\n \n \n \n \n \n ZIPC1_UKCT

Opened in 2022 by Tim Lang and Rishabh Veer Vir, Caia is a restaurant, wine bar and listening space in the heart of Notting Hill. Built around a love of hospitality, music and culture, Caia is known for its warm atmosphere, produce-driven food, thoughtful drinks and carefully curated soundtrack. \n In 2025, Caia enters a new chapter with chef John Javier leading the kitchen, evolving the menu with bol... \n\n \n\n \n ZIPC1_UKCT

\n Sloane Square Hotel is a 4* Hotel in one of the chicest postcodes in London. Right in the heart of Chelsea with 100 elegant bedrooms, Lounge, and The Knox.\n\n\n \n\n\n Our reservations team manages the reservations for the hotel andspeakeasy bar,so you'll have the chance to learn two very different aspects of our business.\n\n\n \n\n\n Reporting to the Reservations Manager, the Reservation Agent is responsible for:\n\n\n \n • Day to da...\n \n\n \n ZIPC1_UKCT

Immediate Start \n Guest Services Representative – onefiftyfenchurch, Fenchurch Street, London (Day shift – Zero Hours contract) \n At Vertiq Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developin... \n \n ZIPC1_UKCT

A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you \n At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. \n The Emory \n Each suite & studio at the hotel is a modern masterpiece, created by a collection of the worlds leading interior... \n \n ZIPC1_UKCT

Senior Client Relationship Manager – client facing role in one of the world’s leading law firms managing a small portfolio of major clients. Hybrid working. \n \n This is one of the world’s largest law firms and is guaranteed to impress. As well as an impressive blue chip client base, it has always prided itself on innovation around its people meaning that you’ll enjoy working in a flexible and supportive environment. \n \n In this Senior Client Relationship Manager role, you will sit within the firm’s established client team, managing a small portfolio of priority international clients. The role is sector agnostic and most likely you will manage clients across FS, tech, energy & infrastructure. \n \n Specifically, you will: \n \n\n • Work with partners to develop and execute client plans, playing an advisory role to them; Network through key clients to develop and grow relationships and break into new areas of work; Work across different practice groups and regions across EMEA and APAC to cross-sell and create a coordinated approach to clients; Lead client feedback for your clients using learnings to improve client service; Advise and support on pricing strategy; Reporting, analysis and measurement;\n\n \n The firm takes a really sensible approach to hybrid working, meaning that you are expected to be in the office 2-3 days a week. \n \n You will have significant client relationship/key account management gained either in a major international law firm or big four accounting firm. Experience of being client facing and a track record of generating new revenue from key accounts is key to this role. \n

Your new company An award-winning accountancy practice recognised for its commitment to precision, innovation, and client success. Known for blending deep technical expertise with a refreshingly personal approach, the firm supports businesses of all sizes with services ranging from compliance and tax planning to strategic advisory and digital transformation. Your new roleAs a Client Manager, you'll be the main point of contact for a portfolio of clients, ensuring they receive timely, accurate, and proactive support. You'll oversee the delivery of accounts, tax returns, and advisory work, while nurturing relationships that help clients feel genuinely supported. Key responsibilities: \n\n • Manage a varied portfolio of clients across different sectors\n, • Act as the primary contact for client queries, providing clear and practical guidance\n, • Review accounts, VAT returns, management reports, and tax computations\n, • Coordinate workflow within the team to ensure deadlines are met\n, • Identify opportunities to add value through advisory services\n, • Support junior team members with coaching and technical guidance\n, • Ensure compliance with relevant regulations and internal quality standards\n\n What you'll need to succeed \n\n • Experience in an accountancy practice environment\n, • ACA/ACCA qualified (or equivalent).\n, • Strong communication skills and a natural ability to build rapport\n, • Confident reviewing work and providing constructive feedback\n, • Organised, proactive, and comfortable managing multiple deadlines\n, • A genuine interest in helping clients understand their numbers and grow their businesses\n\n What you'll get in return \n\n • A supportive, collaborative team culture\n, • Opportunities for professional development and progression\n, • The chance to make a real impact with clients who value your expertise\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

GERMAN SPEAKING ACCOUNT MANAGER IN SPORT \n SALARY AND BENEFITS \n £30,000 - £32,000 pa plus great benefits! \n LOCATION \n Hybrid - 3 days a week in the office (close to London) and 2 days working from home \n LANGUAGES: Fluency in German is essential \n COMPANY \n Our global client is a leading and hugely successful company with a fantastic reputation within the sports industry \n THE JOB \n Your main responsibility will be to manage and develop relationships within existing accounts in German speaking territories in order to sell and service the full range of sports products \n Responsibilities will include: \n\n • Account management to maintain the existing relationships of key German speaking clients\n, • Build rapport with clients and develop an excellent understanding of their needs\n, • Meet and exceed targets\n, • Liaise with customers by phone and email and attend shows and events in the German speaking territories as necessary\n, • Accurately input orders and update reports when necessary\n\n CANDIDATE EXPERIENCE/SKILLS \n\n • Fluent German is essential\n, • Previous experience in customer service, sales or account management is preferred\n, • An interest in sport is a strong advantage\n, • Highly motivated and results orientated\n, • Excellent communication skills\n\n SALARY \n £30,000-£32,000 pa plus amazing benefits including private healthcare, excellent pension, life assurance, 22 days holiday and more! \n This role is to start in July / August 2026 ideally \n Recruiter contact: Lisa Grimes

Media Planning Account Manager - Independent Integrated Agency \n London \n The company \n This is a really unique agency! They combine creative and media to deliver a fully integrated campaign for their clients! As an independent agency it allows them to deliver client specific line by line planning and buying and not just developing plans to meet an agency group agreement. They put creativity at the heart of everything they do and offer their employees to develop award winning work and develop a progressive career! \n \n The role \n This is a fantastic Comms Planning Account manager role and you will get the opportunity to work across a portfolio of their clients. \n\n • You will be the key point of contact for day-to-day client needs across this group of clients\n, • You will sit alongside strategists, creatives, designers and copywriters as well as media planners and buyers; getting involved at all points in the journey from brief to evaluation.\n, • You will be responsible for the strategic planning through to the implementation laydown to pass on to investment specialists but still be prepared to get involved in activation as and when needed\n, • In this role you will be building and maintaining relationships across your client base, internal teams and media owner.\n\n You \n\n • You will be an individual who challenges the status quo and sees no boundaries to what can be achieve.\n, • An expert in your field who is an inspirational leader within your area of expertise.\n, • A creative approach to solving your client's problems and the ability to take a brief and translate that into an integrated solution\n, • You will have experience in working in a media agency in a planning team\n\n Apply Now! \n You can apply for this Media Planning Account Manager by sending us your CV or by calling us now! Don't forget to register as a candidate too. \n \n Nicola LeBorgne - Senior Client Partner \n Sphere Digital Recruitment currently have a variety of job opportunities across Media Planning and Strategy so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know \n \n Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. \n Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. \n If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Italian speaking Customer Service Specialist with Spanish or French \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent Italian (plus Spanish or French) speaking Customer Service Specialist to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international export sales business. \n The role \n As a Customer Service Specialist you will provide comprehensive B2B customer support to clients, agents and distributors across Italian and French / Spanish speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n Skills / Experience needed \n\n • Fluent spoken and written Italian plus either Spanish or French (you must be trilingual)\n, • Previous experience within customer service, administration, sales or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n Monday to Friday or 9.00 to 17.00 with an hour for lunch \n If you are fluent in Italian and either Spanish or French and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

We're recruiting for a Technical Accounting Manager to join the finance team of a leading organisation within the insurance sector. \n As the Technical Accounting Manager, you'll play a key role in providing technical accounting expertise, supporting statutory reporting, leading accounting assessments for complex transactions, and partnering with senior stakeholders across the business. Key Responsibilities\n\n • Provide technical accounting guidance across UK GAAP, US GAAP and regulatory reporting.\n, • Prepare technical accounting papers for senior management, auditors and regulators.\n, • Lead accounting assessments for acquisitions, investments and other complex transactions.\n, • Support the implementation of new accounting standards and regulatory developments.\n, • Assist with the preparation and review of UK statutory accounts and legal entity reporting.\n, • Liaise with external auditors and key internal stakeholders throughout the reporting cycle.\n, • Support finance transformation and continuous improvement initiatives.\n, • Deliver reporting and accounting projects while ensuring compliance with reporting requirements.\nAbout You\n\n, • ACA, ACCA or equivalent qualified accountant.\n, • Strong technical accounting knowledge, particularly UK GAAP (IFRS and US GAAP advantageous).\n, • Experience preparing statutory accounts and technical accounting papers.\n, • Confident managing relationships with auditors and senior stakeholders.\n, • Experience working on acquisitions, investments or other complex accounting projects is desirable.\n, • Strong analytical, communication and project management skills.\n, • Able to manage multiple priorities in a fast-paced environment.\n

Your Role at Vantive\n \n As an Account Manager for Peritoneal dialysis, you take pride in representing the future of Vantive and our renal products. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to improve patient outcomes and meet the changing needs of renal services. You enjoy being out in the field, building relationships, and establishing trust with our NHS strategic partners, confidently challenging the status quo. \n Covering the South East, you’re responsible for managing and delivering sales and profit targets, as well as providing a high level of support and service to our NHS customers working closely with a Clinical Specialist. \n As our primary connection to the healthcare professionals, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. Working in partnership with our NHS customers, you will aim to positively impact improved outcomes for patients through change management and efficient patient pathways. This will be achieved by facilitating quality improvement programmes that will deliver true value. What you'll be doing\n\n • Elevating the value of Peritoneal dialysis to an extended group of stakeholders including divisional level leaders to enable change within key accounts.\n, • Presenting clinical, financial, operational data and value-based solutions to key decision makers within the Healthcare sector.\n, • Develop, implement, and review territory business plans that are aligned to a National strategy, as well as the ability to identify and act upon local opportunities.\n, • Developing collaborative relationships to defend existing business base, via customer support, service and differentiating solutions clinically and financially versus the competition.\n, • Educate Healthcare professionals on the safe, appropriate, and effective use of Vantive Products to ensure optimum patient outcomes.\nWhat you'll bring\n\n, • A successful track record of managing and driving sales within a complex hospital environment, ideally divisional level and above, as an expert in healthcare\n, • Good working knowledge of the tender management process including pre-tender focused activity, tender submission and post-tender follow up\n, • Excellent individual and group selling skills, as well as ability to negotiate consistent and transparent pricing to secure long term profitable and sustainable sales/market presence\n, • Outstanding team player with a proven record of driving a culture of collaboration, support and sharing best practice.\n, • Positive and agile work ethic that contributes to thriving in a constantly transforming external environment and seamlessly adapting to evolving business priorities\n, • Previous experience in using a CRM system for sales data and marketing analyses is a must\n, • Evidence of Quality Improvement experience and/or project management skills highly desirable\n\n Why work for us? \n\n • Competitive total compensation package\n, • Professional development opportunities\n, • High importance placed on work life balance\n, • Commitment to growing and developing an inclusive and diverse workforce\n, • Be an integral member of a high performing team\n\n

The Body Shop \n When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. \n \n The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. \n Your role in a nutshell \n As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. \n\n More about the role\n\n\n \n • Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life\n, • Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good\n, • Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service\n \n\n What we look for \n\n • Interest in connecting with customers to drive customer engagement\n, • Open availability for evening, weekend, and holiday shifts. \n\n What we offer \n\n • Comprehensive onboarding in your new position\n, • Training hours for you & your team as needed\n, • A 50% discount on regular product & 30% on Gifts\n, • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them\n, • Volunteer time so you can spend time with the causes that matter to you\n, • Ability to make connections with Community Partners to drive local activism\n, • (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good\n, • Opportunities to grow within the Brand\n, • Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network\n\n\n Talent Drivers\n\n\n \n Collaborative Skills\n \n \n Personal Conduct\n \n \n Commerciality\n \n \n Purpose\n \n

Travel consultant - Japan specialist required for this award winning travel company. They are looking for a Luxury Japan specialist, Homebased, Monday to Friday, salary between £35,000 to £45,0000 plus great comm and amazing benefitsTravel consultant -Japan specialist duties-Selling Luxury Japanese holidays, plus other areas in South East Asia -Selling all products including hotels, day tours, attractions, cruises etc-Working with high end clients looking for the best service and advise available Travel consultant - Japan specialist-Someone who comes from a tailor-made background and is experienced in designing trips to Japan-The ability to sell both packaged tours and also experienced in creating tailor-made itineraries-Well organised and has the ability to deal with a high volume of leads-Experience in dealing with luxury clients is a must-Excellent communication skills and the ability deliver outstanding customer service-A self-starter who is eager to learn and a strong team player-The ability to work under pressure and still maintain a high level of attention to detailBenefitsSome of the best benefits i have seen in the travel industry are on offer for the successful candidate. If you are interested in the above role please apply online or send your cv to quoting DT60612

Housing Complaints Manager\n Supply Staff are recruiting on behalf of our client for an experienced Housing Complaints Manager to lead their Housing Complaints & Service Improvement function within a busy Local Authority in East London. \n This is an excellent opportunity for an experienced Housing Complaints Manager with a strong background in housing complaints, service improvement and customer experience. You will lead the complaints service, ensuring compliance with the Housing Ombudsman's Complaint Handling Code while using complaint data, resident feedback and performance insight to drive continuous improvement across the housing service. Key Responsibilities\n\n • \n Lead and manage the Housing Complaints & Service Improvement Team. \n • \n Ensure complaints are managed in line with the Housing Ombudsman's Complaint Handling Code and regulatory requirements. \n • \n Oversee complaint investigations, Stage 1 responses and Housing Ombudsman determinations. \n • \n Analyse complaint trends, identify root causes and implement service improvements. \n • \n Develop customer insight frameworks that improve resident experience and service delivery. \n • \n Produce reports and performance data for senior management and key stakeholders. \n • \n Build strong relationships across housing services to embed learning and improve customer outcomes. \n • \n Lead, motivate and develop a high-performing team while promoting a resident-first culture. \nRequirements\n\n • \n Previous experience as a Housing Complaints Manager or in a senior housing complaints role. \n • \n Experience working within a Local Authority, Housing Association or social housing environment. \n • \n Strong knowledge of the Housing Ombudsman's Complaint Handling Code. \n • \n Experience delivering service improvement initiatives through complaints analysis and resident insight. \n • \n Excellent leadership, communication and stakeholder management skills. \n • \n Strong analytical skills with the ability to identify trends and implement lasting improvements. \n • \n A degree or equivalent experience. A Level 4 Housing qualification is desirable, or a willingness to work towards one. \n\n If you're an experienced Housing Complaints Manager looking to make a real impact within a progressive housing service, we'd love to hear from you. Apply today to be considered for this exciting opportunity in East London.

Digital Account Manager - Digital Planning \n \n The company \n This is a great independent agency who prides themselves on doing things differently and developing and focussed on their employees development which creates an inspiring culture. \n \n The role \n This is a fantastic Digital Account Manager and you will get the opportunity to work across a portfolio of clients. \n\n • You will run the day-to-day client needs from a digital planning perspective\n, • Your focus will be cross digital planning\n, • Reporting and presenting key findings\n, • Be active and enthusiastic as a market expert, championing work and market trends\n\n You \n\n • Experience in managing Digital campaigns including paid search, display, programmatic, paid social and emerging platforms\n\n\n, • Huge amounts of enthusiasm and a can-do attitude\n, • Experience in client management and media planning\n\n \n \n Apply Now! \n You can apply for this Digital Account Manager role now by sending us your CV or by calling us now! Don't forget to register as a candidate too. \n \n Nicola LeBorgne - Senior Client Partner \n Sphere Digital Recruitment currently have a variety of job opportunities across Media Planning and Strategy so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know \n \n \n Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. \n Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. \n If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Customer Advisor based in our Edgware dealership: 360/366 Burnt Oak Broadway, Edgware HA8 5AN \n\n • A full valid UK driving licence is required for this role.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. \n Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Role Overview: \n This is a great opportunity for you to become a key member of our Aftersales team. \n An exciting new opportunity has come up here at our Edgware dealership as we’re on the lookout for a Customer Advisor to join our team. \n It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. \n In this role you will also: \n\n • Communicate clearly with customers & colleagues.\n, • Adopt new digital systems and processes as part of our digitalisation strategy.\n, • Propose and sell-up the additional work advised through the Vehicle Health Check process.\n, • Quote & sell Service Plans to retain customers to the group.\n, • Encourage customer satisfaction feedback via exit briefing & follow-up contact.\n\n You will also be the go-to person when the customer wants us to: \n\n • Estimate repair costs and times.\n, • Resolve any concerns when we suggest repairs.\n, • Inform and update them on progress or additional works needed.\n, • Prepare and explain invoices and take payments.\n\n Let’s Work together: \n We are looking for an experienced automotive Customer Advisor. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

\n \n We are seeking an experienced and highly organised Commercial Account Handling Manager to manage a portfolio of commercial insurance clients while leading and developing a Commercial Account Handling team. \n This is a hands-on, client-facing role. You will manage and service your own portfolio of commercial insurance clients, handling renewals, mid-term adjustments and new business enquiries, and delivering exceptional client service and strong renewal retention. In addition, reflecting your seniority and experience, you will take on responsibility for overseeing a team of four Commercial Account Managers, ensuring workloads are managed effectively, service standards are maintained, and back-office processes and procedures are consistently followed. \n Working closely with senior management, you will play a key role in ensuring operational excellence and compliance with regulatory and internal standards across the Account Handling function. \n This opportunity would suit an experienced Senior Account Handler, Team Leader or Account Handling Manager who enjoys managing clients, developing people, improving processes and driving high levels of client satisfaction. \n Key Responsibilities \n Client Portfolio Management \n\n • Manage and service your own portfolio of commercial insurance clients.\n, • Build and maintain strong relationships with clients, insurers and key stakeholders.\n, • Handle renewals, mid-term adjustments, new business enquiries and general account servicing activities.\n, • Deliver a consistently high standard of customer service.\n, • Support client retention and identify opportunities for account growth and cross-selling.\n\n Team Leadership & Management \n\n • Oversee, motivate and develop a team of three Commercial Account Managers.\n, • Provide technical support, coaching and mentoring to team members.\n, • Conduct regular one-to-one meetings and performance reviews.\n, • Assist with recruitment, onboarding and training of new employees.\n, • Support the ongoing professional development of the team.\n, • Foster a collaborative, positive and high-performing culture.\n, • Manage workloads and resource allocation across the team.\n\n Renewals & Service Delivery \n\n • Oversee the renewal process across the Account Handling team.\n, • Monitor renewal pipelines to ensure deadlines and service standards are achieved.\n, • Support complex renewals and referrals where required.\n, • Ensure client documentation is produced accurately and within agreed timescales.\n, • Drive best practice in account management and client servicing.\n, • Work closely with insurers and broking colleagues to achieve positive client outcomes.\n\n Operational Excellence \n\n • Ensure all back-office processes and procedures are adhered to across the team.\n, • Maintain accurate records and high standards of administration.\n, • Monitor service levels, workflow efficiency and operational performance.\n, • Identify opportunities to improve processes and enhance team productivity.\n, • Support the implementation of new initiatives and business improvements.\n, • Produce and review management information where required.\n\n Compliance & Quality Assurance \n\n • Ensure adherence to FCA regulations, Consumer Duty requirements and company procedures.\n, • Support internal audits and quality assurance reviews.\n, • Monitor file quality and documentation standards.\n, • Ensure regulatory and compliance requirements are consistently met.\n, • Assist with the resolution of operational and compliance-related issues.\n, • Promote a culture of accountability, accuracy and continuous improvement.\n\n Systems & Technology \n\n • Champion best practice in the use of internal systems and technology.\n, • Support colleagues in the effective use of Acturis and other business systems.\n, • Work with management to improve system utilisation and operational efficiencies.\n, • Act as a key point of contact for process and system-related queries.\n\n Skills & Experience Required \n Essential \n\n • Proven experience within Commercial Insurance Account Handling.\n, • Strong knowledge of commercial insurance products and markets.\n, • Experience managing client portfolios and renewals.\n, • Previous leadership, supervisory or team management experience.\n, • Understanding of FCA regulations and compliance requirements.\n, • Excellent organisational and time management skills.\n, • Strong communication and stakeholder management abilities.\n, • Ability to prioritise workloads and manage competing demands effectively.\n, • Strong attention to detail and commitment to quality.\n, • Working knowledge of Acturis.\n\n Desirable \n\n • Previous experience as an Acturis Super User/system champion.\n, • Experience supporting, training or mentoring colleagues on systems and processes.\n, • Experience leading operational improvements and process efficiencies.\n, • Cert CII or progress towards professional qualifications.\n\n Personal Attributes \n\n • Strong relationship builder with excellent interpersonal skills.\n, • Commercially aware and customer focused.\n, • Positive and supportive leadership style.\n, • Highly organised and process driven.\n, • Proactive and solutions oriented.\n, • Resilient and adaptable in a fast-paced environment.\n, • Passionate about developing people and improving performance.\n, • Professional, approachable and collaborative.\n\n What's on Offer \n\n • A varied role combining client management, leadership and operational oversight.\n, • Supportive and collaborative working environment.\n, • Career development and progression opportunities.\n, • Competitive salary and benefits package including PMI, 25 days holiday, annual bonus, pension, commission incentives, life insurance etc.\n\n The opportunity to make a tangible impact on both client experience and team performance \n How to ApplyIf you have previous commercial insurance experience and are looking to join a growing brokerage where your contribution will be genuinely valued, we'd love to hear from you.Apply today or contact Francesca Franklin at Insure Recruitment for a confidential conversation

Technical Service Account Manager \n Watford \n £75,000 plus bonus and benefits \n We are looking for an experienced account manager who comes from a service based background. This is not a new business/business development type position. This role is working for my client who looking after a variety of technical products for 2 very large accounts. \n The role blends commercial acumen with operational discipline: tracking KPIs against contractual obligations, identifying and shaping new opportunities, and presenting clear proposals aligned to customer needs. \n The ideally candidate will be a degree educated individual who comes from a technical service background who is used to working with fixed contractual agreements. You will be managing the service level agreements and ensuring the company is providing everything in accordance to the accounts contract. \n You need to have impeccable attention to detail, you will need to know all of the clauses within the contracts and be able to seek out information quickly where needed. \n There will be travel required within this role to customer sites, so please keep this in mind when applying. \n Duties include: \n\n • Develop and maintain longstanding customer relationships\n, • Act as first point of contact\n, • Conducting review meetings with customers\n, • Prepare and present reports\n, • Identify and resolve issues quickly and efficiently\n, • Escalate complex issues to teams and follow up\n, • Monitor and track issues\n, • Identify new opportunities within customer account\n, • Develop proposals\n, • Monitor service delivery and performance\n, • Process improvement\n\n

Our client is seeking a Music loving sales person to join their amazing team in the heart of South London. You will be responsible for the growth of sales as an Account Manager selling concert tours to their clients. With a fantastic starting salary + OTE and the option for Hybrid working this role presents a unique opportunity. \n \n Job Description \n\n • Proactively identifying and contacting music teachers via targeted email campaigns to promote our portfolio of European concert tours and securing initial consultations.\n, • Developing strategies and using successful sales tools and techniques to convert prospective clients into sales.\n, • Using your own music and travel experience in advising clients on our destinations and music products.\n, • Managing warm leads and ensuring Club Europe remains the preferred choice over competitors.\n, • Maintaining and building relationships with your clients until their departure on tour, through meetings, telephone calls and emails.\n, • Meeting your sales target.\n\n \n Experience required \n\n • Desirable is a Music Degree or equivalent/ keen interest in music (maybe played/sang in an orchestra)\n, • Travel experience or sound knowledge of Europe\n, • At least one year office-based sales (retail sales would not be suitable)\n, • Administrative skills including diary management\n\n \n What's in it for you? \n\n • Basic salary of £30,000 per annum with uncapped commission (first year additional £5k estimate)\n, • Hybrid working (London office + remote working). Initial training is based in our London office 2-3 days per week. For the right candidate, we offer increased remote flexibility upon the successful completion of probation.\n, • 28 days holidays (8 bank holidays inclusive) plus 3 gifted Christmas closure days.\n, • Small, family-run company with great team spirit.\n, • Opportunities to travel abroad.\n, • Workplace pension scheme after probationary period.\n, • Private healthcare scheme (subject to eligibility and length of service - currently 3 years).\n\n \n Interested \n Please follow the instructions to apply attaching your CV. This vacancy is being managed by Harrison Blewitt. I can be contacted on or

A fast-growing international business operating in the Online/Retail space is seeking a commercially minded and trustworthy Finance Manager to take full ownership of their financial operations in a newly created first in finance position. \n This is a senior, hands-on role sitting at the heart of the business. You'll be the financial backbone — managing everything from day-to-day accounts to shareholder tax planning, dividend optimisation, and benefit structuring. You'll work directly with the Director and external accountants, and your work will have a direct impact on the strategic direction of the business. \n Financial Management & Budget Control \n\n • Take full ownership of the company's financial operations, planning and reporting\n, • Develop and monitor budgets to ensure responsible spending and optimal resource allocation\n, • Regularly review financial performance against budgets, providing variance analysis and actionable recommendations\n, • Maintain and monitor cash flow to ensure the business meets all operational and tax obligations\n, • Prepare financial forecasts and management reports for the director and shareholders\n, • Identify cost reduction opportunities and advise on profit margins and reinvestment strategy\n\n Payments & Record Keeping \n\n • Approve and process supplier invoices, purchase orders, and outgoing payments accurately and on time\n, • Manage accounts payable and receivable, keeping reconciliations current\n, • Track e-commerce transactions, platform fees, and deductions across Shopify, Amazon, and other platforms\n, • Maintain clean, accurate ledgers with all entries properly coded and reconciled\n, • Produce monthly management accounts and assist with end-of-year financial statements\n\n Taxation & Compliance \n\n • Ensure all VAT, PAYE, and corporation tax submissions are accurate and filed on time in coordination with external accountants\n, • Maintain full compliance with HMRC regulations and e-commerce tax requirements\n, • Keep accurate, audit-ready records of all financial transactions\n, • Liaise with accountants and auditors to support year-end and compliance reviews\n, • Monitor changes to tax legislation and proactively advise on implications for the business\n\n Shareholder & Director Tax Planning \n\n • Advise on and implement tax-efficient dividend strategies for shareholders, taking into account personal income, tax band utilisation and timing\n, • Support directors with personal tax planning including salary and dividend structuring, benefit-in-kind optimisation, and self-assessment obligations\n, • Identify and implement opportunities to maximise available allowances, reliefs and exemptions — including corporation tax deductions, capital allowances, and employment benefit schemes\n, • Work with external accountants to ensure shareholder and director tax positions are optimised each financial year\n\n Growth & Strategic Support \n\n • Work closely with operations, procurement, and compliance teams to align financial priorities with business objectives\n, • Provide financial insights and scenario modelling to support purchasing decisions, inventory planning, and growth initiatives\n, • Support the business in building scalable financial systems and reporting infrastructure as the company scales into major UK retail\n\n What We're Looking For \n\n • An ACCA/ACA/CIMA qualified or possible PQ/QBE accountant with 5+ years’ experience in a finance role with hands-on responsibility for management accounts, tax compliance, and financial planning\n, • Excellent commercial finance and business management skills\n, • Strong knowledge of UK accounting standards, HMRC regulations, and Director/shareholder tax matters\n, • Experience with dividend planning, benefit-in-kind reporting, and PAYE for directors\n, • Proficient in Xero and confident working across e-commerce platforms including Shopify and Amazon\n, • Strong numerical accuracy, analytical thinking, and attention to detail\n, • High integrity and discretion when handling confidential financial and personal tax information\n, • E-commerce or retail background strongly preferred\n, • A proactive, ideas-driven mindset — they want someone who doesn't just manage the numbers but actively identifies opportunities to improve tax efficiency, reduce costs, and structure the business more effectively. If you've implemented schemes, reliefs, or strategies that others missed, we want to hear about it.\n

We're recruiting for a Service Desk Shift Lead to join a leading organisation on a 6-month fixed-term contract based near Heathrow. \n This is an excellent opportunity for someone with a strong customer service background and previous supervisory or team leadership experience to lead a small team of up to seven people within a fast-paced Service Management environment. You'll be responsible for ensuring exceptional customer service, supporting and developing your team, and overseeing the smooth running of each shift. \n This is an on site role working a 4 days on, 4 days off shift pattern, covering both days and nights. What will you do?\n\n • Lead, motivate and support a team of up to seven Service Desk Analysts, ensuring high standards of performance and customer service.\n, • Act as the first point of escalation for customer queries, incidents and service issues.\n, • Oversee daily operations, ensuring all activities are completed efficiently and to a high standard.\n, • Monitor workloads, queues and KPIs to ensure service levels are consistently achieved.\n, • Coach, mentor and develop team members, identifying opportunities to improve performance and capability.\n, • Drive continuous improvement by reviewing processes and implementing enhancements where appropriate.\n, • Produce customer-facing service reports and maintain accurate documentation.\n, • Build strong relationships with internal stakeholders to deliver an outstanding customer experience.\nWhat will you bring?\n\n, • Previous experience within a customer service, contact centre or service desk environment.\n, • Experience in a Team Leader, Supervisor, Shift Lead or similar people management role.\n, • Excellent communication and stakeholder management skills.\n, • The ability to prioritise workloads and make decisions in a fast-paced operational environment.\n, • A proactive, solutions-focused approach with a passion for delivering exceptional customer service.\n, • Experience working to KPIs and service level agreements.\n, • Strong Microsoft Office, with the ability to learn new systems quickly.\n\n If this sounds like you apply today! \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Housing Complaints Manager Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n Housing Complaints Manager In-depth understanding of complaints management frameworks and best practices. \n \n Housing Complaints Manager Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Housing Complaints Manager Experience of working within housing services. \n \n Housing Complaints Manager Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain \n Build and sustain effective relationships with all internal and external stakeholders. Work in partnership with internal and external contacts to develop and maintain joint working and promote the Council position. Co-ordinate partnership working activities and internal / external working groups. Influence their decisions. Procedural Context Manage highly complex / high risk issues within a framework of policy and regulatory guidelines. Objectives and targets are developed and agreed in line with service plan. High level of discretion and use of initiative in deciding what course of action to take. Exercise expert judgement in assessing complex stakeholder requirements, potential risk and managing quality assurance of service. Significant expert knowledge and significant experience is required to resolve highly complex issues and proactively anticipate and mitigate problems. Design and develop innovative solutions which enhance the quality and efficiency of services and reputation of the council. Occasionally the post will be expected to work from other locations Key Facts and Figures Enable others to understand changes and developments in relevant area and learn new processes / procedures. Responsible for ensuring contractors / providers deliver to agreed standards. May manage project teams of both internal staff and external contractors / consultants \n \n Strong analytical skills to identify trends, conduct root cause analysis and drive continuous improvement initiatives. \n \n Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge. \n \n Experience of presenting complex statistical data to a range of stakeholders in an accessible and actionable format, strong mathematical and analytical skills. \n \n Able to act as an ambassador for the Council demonstrating professionalism and setting an example by displaying an active commitment to a culture that embraces excellent customer service. \n \n Proven experience of budget planning and management \n Lead and develop an exceptional complaints and enquiries service, prioritising customer experience and ensuring compliance with the Housing Ombudsman?s Code. \n Design and implement a continuous service improvement framework, using all sources of resident insight data and sector good practice to deliver a programme of insight driven improvements, ensuring operational services are compliant with regulatory requirements. Implement mechanisms to identify systemic issues and emerging trends, identifying root causes of issues and working with service leaders to apply learning and implementing service improvements, improving the service from the customer perspective. \n Building a strong culture of ?resident first?, ensuring that residents are supported when making complaints and positive resolutions are reached. \n Plan and ensure service delivery within a complex / diverse service area. Control operational activities within the service area and ensure professional standards are delivered. \n Manage responses to complex professional or politically sensitive issues within the area of responsibility. \n Manage key relationships with delivery partners /providers /suppliers to commission / manage / evaluate / enhance appropriate service delivery / capacity within area of responsibility. \n Develops service plans to meet strategic business goals. Ensure compliance with all internal and external standards. \n Knowledge, Skills and Experience \n \n Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n In-depth understanding of complaints management frameworks and best practices. \n \n Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Experience of working within housing services. \n \n Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain

Business Development Manager – Central Government\n Up to £90,000 + Bonus \n We're working with a growing digital consultancy that is expanding its presence across UK Central Government and looking to hire an experienced Business Development Manager. \n This is an opportunity to join a business with ambitious growth plans, helping government organisations modernise legacy services, embrace digital transformation, and adopt innovative technologies. The Role\n\n • Identify and win new business opportunities across Central Government\n, • Develop and execute strategic sales and account growth plans\n, • Build and maintain a strong pipeline of opportunities\n, • Develop relationships with senior stakeholders across government departments\n, • Attend networking events and industry conferences to generate new opportunities\n, • Create and execute pursuit plans for key accounts and opportunities\n, • Collaborate with internal teams to support successful bid and proposal activity\n, • Establish strategic partnerships to support growth and service expansion\nWhat You'll Bring\n\n, • Proven experience selling digital, technology, or consulting services into UK Central Government\n, • Strong understanding of public sector procurement and delivery models\n, • Experience building and managing complex sales opportunities\n, • Excellent stakeholder management and relationship-building skills\n, • Strong communication and presentation abilities\n, • Self-motivated with a proven track record of delivering growth\n\n Desirable: \n\n • Experience working with departments such as Home Office, MoJ, FCDO, DEFRA, or similar\n, • Understanding of cloud technologies, AI, or digital transformation programmes\nBenefits\n\n, • Competitive bonus scheme\n, • Private Medical Insurance\n, • Enhanced pension contributions\n, • Funded certifications and professional development\n, • Flexible hybrid working\n, • 25 days holiday plus bank holidays\n, • Additional wellbeing and learning benefits\nClearance\n Candidates must be eligible for UK Government Security Clearance and have lived in the UK continuously for the last 5 years. Interview Process\n\n • Initial screening\n, • Final interview\n

Our client is seeking a Customer Service and Data Entry Admin to join their busy and growing team. This is a great opportunity for someone with previous customer service experience who enjoys helping customers, working in a fast-paced environment and being part of a supportive team. \n \n In this role, you'll be responsible for processing customer orders, responding to enquiries and working closely with internal departments to ensure orders are delivered accurately and on time. \n \n Key Responsibilities \n\n • Receive and process customer orders.\n, • Acknowledge customer orders promptly.\n, • Keep customers updated on the progress of their orders.\n, • Respond to customer enquiries via phone and email.\n, • Process orders using the SAP system.\n, • Update customer information accurately.\n, • Place orders with Procurement when required.\n, • Monitor backorders and provide customers with delivery updates.\n, • Work closely with Production, Warehouse, Finance and other internal teams to ensure orders are fulfilled efficiently.\n, • Maintain accurate records and filing of customer orders\n\n \n Key attributes \n\n • Previous experience in customer service.\n, • Previous administration experience desirable.\n, • Strong communication skills and a friendly, professional telephone manner.\n, • Good IT skills and confidence using computer systems.\n, • Excellent attention to detail.\n, • The ability to manage a busy workload and prioritise tasks.\n, • A positive, proactive attitude and willingness to learn.\n, • A team-focused approach with a commitment to providing excellent customer service.\n\n \n Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. \n \n March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. \n \n Consultant: Donna Jackson

Account Manager (French Speaker) \n Location: Richmond, Surrey \n Job Type: Full-time, Office-based \n Hours: 9-5 with 4pm finish Fridays \n Salary: £60k-£80k plus OTE of £30-40k plus excellent benefits \n My client, and award winning company specialising in a niche SaaS market in Patent solutions, is seeking a new Account Manager due to being in a high growth stage and looking to enhance their team with a motivated and professional Account Manager. This role is crucial for maintaining and expanding their client relationships, ensuring the continued success in our sales and customer service efforts. \n Day-to-day of the role: \n\n • Generate sales among existing and new client accounts globally, including upselling and cross-selling.\n, • Serve as the primary and responsive point of contact for an assigned portfolio of clients in person and on the phone\n, • Develop and maintain long-term relationships with accounts, ensuring consistent service across the organisation.\n, • Ensure clients receive requested products and services in a timely fashion.\n, • Communicate client needs and demands to the IT and Support teams.\n, • Forecast and track client account metrics, identifying trends or concerns.\n, • Manage projects within client relationships to meet company goals.\n, • Identify opportunities to grow business with existing clients through a consultative approach\n, • Coordinate with staff members working on the same account to ensure consistent service.\n, • Service multiple clients concurrently, often meeting tight deadlines.\n, • Maintain records of client contracts, documentation, and all communications within HubSpot.\n, • Travel to client locations for business meetings, conferences, and trade events.\n\n Required Skills & Qualifications: \n\n • Degree level education or equivalent. \n, • Fluent French\n, • Must have experience in a SaaS role; Intellectual Property/Patent Solutions/Trademark solutions?\n, • Excellent computer skills, including proficiency in Outlook, PowerPoint, Word, and Excel.\n, • Eligible to work in the UK\n, • Ability to travel to conferences and client locations in the UK and overseas, including travel outside work hours and at weekends.\n\n Benefits: \n\n • Competitive salary and performance-related incentives.\n, • Opportunities for professional growth in a multi-cultural and dynamic environment.\n, • Participation in industry conferences and events.\n, • Office-based role with travel opportunities.\n\n How to apply: \n To apply for the Account Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. Ensure your application demonstrates your ability to perform in a high-growth environment and your commitment to maintaining high standards in client relationship management. \n This role is an excellent opportunity for a professional looking to further their career in a globally recognized company with significant growth potential \n

What a fantastic opportunity to join this luxury wellness travel company !! \n \n Do you have a passion for everything wellness , and work for a luxury travel company? If so this role would be your dream job !! \n Duties \n\n • Provide consistent, professional, courteous service\n, • Provide knowledge and experience-based advice to satisfy customer enquiries\n, • Be able to meet individual sales and service targets whilst contributing to overall company goals\n, • Manage post-sales administration and follow-up in an organised and timely manner\n, • Communicate both verbally and in writing in a professional and timely manner\n, • Accurately record key sales and customer information in databases\n, • Be able to provide clear, accurate feedback from customers and suppliers to improve the customer experience\n, • Keep informed and educated on business and developments in the spa/wellness sector, as well as the travel sector overall\n, • Participate in product training and weekend FAM trips as required\n\n About You: \n\n • Knowledge and/or personal experience in health and wellbeing, for example exercise and fitness, yoga, spa treatments, healthy cuisine, and diet, etc.\n, • Experience working with high end tour operator or luxury travel agency preferred\n, • Ability to work and contribute within a virtual team atmosphere with a flexible attitude around the needs of the business\n, • Be willing and able to meet in a central London location for team building and interaction on an as needed basis (generally once a month)\n, • Experience working in an environment with specific performance targets\n, • Above average computer skills\n, • Strong communication skills - oral and written\n, • Strong personal organisational skills\n, • Attention to detail\n, • Ability to multi-task\n, • Desire to learn and improve\n\n Benefits: \n\n • Travel to visit our destinations as part of your product education.\n, • Competitive salary and commission scheme\n, • 20 days annual leave plus including bank holidays\n, • Remote role\n, • Pension Plan\n, • The opportunity to grow professionally as the company grows.\n\n Other information:Hours are :30 Monday - FridaySaturday coverage on Saturday to be assigned on a rotating basisCoverage of out of hours client line for emergency calls, assigned on a rotating basis \n \n Interested apply here now or email

An established company are currently looking for an experienced Customer Service Administrator to join their team. The Customer Service Administrator role involves providing first class customer service to clients, managing and processing incoming orders and responding to customer queries in an appropriate and timely manner. \n\n • Salary: Up to £38,000 (OTE/bonuses)\n, • Office based \n, • Free onsite parking \n\n Customer Service Administrator responsibilities: \n\n • Answering incoming calls, understanding client needs and dealing with enquiries/orders\n, • Processing orders accurately and promptly to meet the needs of the customer\n, • Providing exceptional customer service at all times\n, • Working to set KPIs, achieving and exceeding targets for orders and calls\n, • Managing the incoming sales inbox of orders\n, • Keeping customers updated on the scheduled delivery date and any changes on products, efficiently backordering items and offering an alternative\n, • Remaining knowledgeable on a range of products to give technical advice to customers\n, • Processing balances on a daily basis using the in-house system\n, • Following through urgent orders for customers\n, • Assisting with delivery queries and following through to completion\n, • Having a thorough knowledge of how all systems and processes work\n\n Customer Service Administrator skills/competencies: \n\n • Proven experience within a similar role desirable\n, • Strong attention to detail and a “can-do” attitude\n, • Proficient in Microsoft Office\n\n Apply today!

Account Manager – Contractor Payroll / Umbrella Services \n £30,000 – £40,000 + Uncapped Commission \n Established Accounts | Award-Winning Payroll Provider | Real Growth Opportunity \n Why This Role Is Different \n This is a genuine opportunity to join a highly respected, award winning payroll provider with an outstanding reputation across the recruitment and contractor market. \n You will inherit established, active agency relationships while having the opportunity to grow accounts and increase contractor volumes meaning you can make an impact from day one. \n The business is known for its compliance, service quality, and long standing client relationships, making it a strong platform for any Account Manager looking to build a long term career in the sector. \n If you are looking for a role where you can develop relationships, grow revenue, and increase your earnings, this is worth serious consideration. \n The Role \n You will take ownership of a portfolio of recruitment agency accounts, acting as the main point of contact and driving both service delivery and commercial growth. \n This is a relationship led role with a clear commercial edge. \n Key Responsibilities \n\n • Manage and develop recruitment agency relationships\n, • Act as the primary contact for agencies and contractor queries\n, • Support onboarding and ongoing account activity\n, • Identify and deliver growth opportunities within existing accounts\n, • Increase contractor numbers and revenue across your portfolio\n, • Work closely with internal payroll and compliance teams to ensure accuracy and efficiency\n\n The Opportunity \n\n • Work with an established, high-quality account base\n, • Join a business with a strong reputation and consistent growth\n, • Clear opportunity to increase earnings through account development\n, • A role with real autonomy and ownership\n, • Long-term career progression within a stable, growing environment\n\n About You \n You will already understand the contractor or recruitment market and enjoy working in a client-facing, commercial role. \n You may come from: \n\n • Umbrella payroll\n, • Contractor payroll\n, • Recruitment (consultant or account manager)\n, • Payroll bureau or outsourced services\n\n Key strengths: \n\n • Strong relationship-building skills\n, • Commercial mindset with the ability to grow accounts\n, • Confident managing multiple clients\n, • Professional, organised, and service-driven\n\n What You Will Get \n\n • £30,000 – £40,000 basic salary\n, • Uncapped commission\n, • Established pipeline and accounts\n, • Supportive, professional working environment\n, • Clear progression opportunities\n\n Apply \n If you are an Account Manager looking to join a credible, established payroll provider with genuine earning potential, this is an excellent opportunity to step forward in your career.

As the Customer Success Manager within the Network Services Team, you will lead the day-to-day account management and existing relationship with a large Banking client. This client spans over 50 countries globally with two teams based in the UK and in India supporting the client successfully ensure that all critical infrastructure is in place and continually updated. \n Client Details \n My client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. \n As part of the wider team you will be joining 1,500 people working in over 50 markets globally. \n Their people are what really make them different. They are a growing and dynamic group of business analysts, architects, solution designers, engineers and commercially savvy business development consultants who also provide thought leadership and creative thinking. They are passionate, progressive and unafraid of challenge; their mission is to use data-driven insight to make a commercial difference. \n Description \n As the Customer Success Manager, the main role will consist of nurturing the client, continue to cement the relationship across the bank, while delivering strategic recommendations to further deliver solutions that add value at every step. \n You will be supported to write winning proposals, the ability to have a voice to influence and shape various propositions and how the company approach their work and to support the client's needs. Here are some of things you'll be achieving in your role: \n\n • Be the day-to-day contact for our key client ensuring we are proactively meeting our client needs, thinking about ways we can help them and opportunity spotting\n, • Work on broadening key stake holder relationships (depth and breadth)\n, • Be on site with the client at least 3 days a week\n, • Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times\n, • Liaising with the new business manager to ensure we are spotting and creating opportunities\n, • Utilising personal and industry contacts (using a wide range of tools such as Linked-In Sales Navigator) to raise the company's profile and generate interest in our solutions, securing meetings, presentations, and subsequent proposals with the sales lead\n, • Work with the Chief Architects and Marketing department to tailor and/or create additional product proposition and sales collateral as well as ensure internal and external communications and go-to-market plans\n, • Ensure we are forecasting accurately and reporting on activities, issues and opportunities\n, • Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities\n, • Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required as any new products or partnerships become established\n, • Understand the company's solutions to help educate and inform our client\n, • Support key RFP's, bids, and contracts to support the sales operations process and efficient close of contracts.\n, • Targets will be based on retention of and growth in existing client business streams. The new business lead will be responsible for up-sell of new opportunities.\n, • Most important of all is to always adhere to the company's Core Values - transparency, honesty, and integrity - we always do the right thing and what's best for our clients\n\n Some of the specific challenges you will help the client solve are: \n\n • Architect & Design Secure Enterprise IT Networks\n, • Identify & Supply appropriate technologies for their network environments\n, • Maintain & operate complex networks both on & off client premises\n, • Provide full suite of life-cycle managed services to meet the in life demands of their networks\n, • Consult, Design & Deploy leading automation solutions\n, • Provide Business Process & Service Design consultancy\n\n Profile \n The successful Customer Success Manager candidate will have the following qualities/experiences: \n\n • Strong listener with the ability to play client problems back to the business\n, • Persistent\n, • Commercially confident\n, • Willing to learn, be challenged and a desire to grow and develop\n, • High levels of personal motivation\n, • Excellent written/verbal English\n, • Excellent presentation and communication skills (both verbal and written)\n, • Ability to uncover and numerate business issues\n, • Knowledge of, or interest in, the specific client sector (financial services)\n, • Detailed knowledge of Network Services/IT\n, • Results driven with a professional approach to account management and a successful track record\n, • Ability to plan and think ahead and communicate the vision effectively.\n, • Strong verbal communication and interpersonal skills, with the ability to and build rapport quickly both over the phone and in person\n, • Exceptional organisational skills and attention to detail\n, • Ability to thrive in a fast-paced, target-driven environment\n, • Team player with a strong desire to contribute to a collaborative culture\n, • Tech-savvy with experience in CRM systems (preferred but not required)\n\n Job Offer \n Salary of £55-65k basic + £20k OTE \n Flexible working - 3 days/week on site with the client \n Benefits: \n\n • Pension contributions up to 5% (matched by employee and employer)\n, • Life Insurance\n, • Personal Accident Insurance\n, • Private Health Insurance from 2nd anniversary\n, • Health and Well-being Plan\n, • 25 days annual leave\n, • Working abroad policy\n, • Competitive paternity and maternity leave policies\n, • Sickness & Disability income protection from 3rd anniversary\n, • On site gym membership\n, • Training & Development/Annual Reviews\n

Interim Financial Accounting Manager (EMEA) \n London (Hybrid) \n 6-9 Month Contract \n £400-£450 p/day (Inside IR35) \n \n An established international business is seeking an experienced Interim Financial Accounting Manager to provide reliable, hands-on support to its European financial control team on a 6-9-month contract. This role requires a strong technical accountant who can step into a busy environment and quickly become a trusted member of the team, ensuring a smooth and efficient month-end close process, accurate IFRS accounting across multiple European entities, and robust financial reporting. \n The successful candidate will be a proven 'safe pair of hands' with strong financial control experience, capable of managing competing priorities and maintaining high standards of accuracy in a complex international environment. Immediate availability, or availability at short notice, is strongly preferred to facilitate a comprehensive handover. \n \n Key Responsibilities \n\n • Lead and coordinate month-end and year-end financial close activities across a portfolio of European entities.\n, • Review and ensure accurate IFRS accounting treatments are applied across multiple jurisdictions.\n, • Prepare and review complex journal entries, accruals, prepayments and reconciliations.\n, • Own balance sheet reconciliations and investigate/resolve accounting issues in a timely manner.\n, • Support the preparation of statutory accounts and provide information required for local audits.\n, • Partner with regional finance teams to ensure consistency and accuracy of reporting submissions.\n, • Review intercompany balances and assist with month-end consolidation processes.\n, • Support technical accounting matters, including interpretation and application of IFRS requirements.\n, • Ensure strong financial controls are maintained throughout the reporting cycle.\n, • Assist with financial forecasting and reporting requirements where required.\n, • Work closely with external auditors, tax advisers and corporate finance teams to support reporting obligations.\n, • Identify opportunities to improve financial reporting processes and enhance the efficiency of the close cycle.\n\n \n Skills & Qualifications \n\n • Fully qualified accountant holding ACA or ACCA qualification (essential).\n, • Strong technical accounting knowledge with proven experience applying IFRS in a multinational environment.\n, • Demonstrable experience managing complex month-end close and financial reporting processes.\n, • Experience working with multiple European entities and cross-border accounting considerations.\n, • Strong background in financial control, balance sheet management and reconciliations.\n, • Experience supporting statutory reporting and external audit processes.\n, • Advanced stakeholder management skills with the ability to influence and collaborate across finance teams.\n, • Comfortable working in a fast-paced environment and able to quickly add value in an interim capacity.\n, • Strong systems knowledge, ideally including large ERP platforms such as SAP or similar.\n, • High attention to detail with a proactive, hands-on approach to problem solving.\n, • Must be immediately available or available at short notice.\n\n \n This is an excellent opportunity for a technically strong finance professional looking to join a well-established international organisation and make an immediate impact within a high-performing finance team. \n Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. \n Please note that your personal information will be treated in accordance with our .

Transport customer service coordinatorSalary: £30,000 \n Office based - Dagenham.Hours: Monday - Friday | Rotating shifts: \n\n • 6:00am - 2:00pm\n, • 10:00am - 6:00pm\n\n 25 days holiday PLUS bank holiday, Free parking, Company pension. The Role\n We're looking for an organised and customer-focused Transport customer service coordinator to join a busy logistics operation. Working within a small team, you'll support vehicle movements, process documentation, manage customer orders, and ensure day-to-day operations run smoothly. Key Responsibilities\n\n • \n, • Welcoming visitors and drivers to site.\n, • Weighing incoming and outgoing vehicles.\n, • Creating and processing customer orders using internal systems.\n, • Producing and issuing transport and operational documentation.\n, • Maintaining accurate records and updating spreadsheets.\n, • Managing customer orders and stock information.\n, • Working with customer management systems, including SAP.\n, • Preparing regulatory and customer reports.\n, • Liaising with shipping agents, surveyors, and operational teams.\n, • Supporting vessel processing and internal stock movements.\n, • Ensuring all information is recorded accurately and efficiently\n\n \n\n • Looking for: Previous customer service or administration experience.\n\n Apply today if you're looking for a varied role with excellent long-term career opportunities in a fast-paced industry. \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Travel Consultant required for this luxury travel company based in a great location in London. They are looking for a a travel industry reservations agent who has travelled extensively and sold the Middle East or/and North Africa. Salary between 32k/36k plus up to 10k comm in your first first plus benefits. Monday to Friday with 8 Saturdays per year. Hybrid 3/4 days in the office after passing probation Travel Consultant - Responsibilities:-You will be creating memorable luxury journeys to The Middle East and North Africa, looking after the clients from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience.-You will be tailor making each trip to the clients requirements, booking products such as hotels, flights, car hire, cruises, tours, day trips, Travel Consultant - skills required- Passionate about travel, especially to The Middle East and North Africa- Excellent knowledge of the travel industry working in a luxury sales role - Experience as a senior Luxury Travel Sales specialising in the above areas would be a massive advantage - Sales driven and focusedTravel Consultant Additional information-Monday to Friday either 9am to 5.30pm or 9.30am to 6pm, 8 Saturdays per year paid-Office based, after probation the option to work 3/4 days in the office, 1/2 days from home-Fantastic benefits ranging from company pension, 25 days holidays plus bank holidays, discounted trips, discounted gym membership, life assurance, cycle to work scheme, season ticket loan and many more If you are interested in the above role and you have experience working as a Travel Consultant please apply online or send your cv to quoting DT60748

Do you have excellent customer service experience and seeking a new role? \n We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. \n The role is paying £12.94 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. \n You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed the role could also go into a standby phase as the team is at capacity and candidates must be able to commit fully if successful after interview. \n Responsibilities: \n\n • Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment.\n, • Separate those applicants with special appointments.\n, • One hour a day will be required to work outside greeting applicants/visitors\n, • You will be required to lift and move boxes of paperwork within this role.\n, • Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room.\n, • Distribute applications to the public taking into consideration of the nationality of the applicants, and if they need to complete other paperwork or not.\n, • Check all applications to make sure they are complete.\n, • Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable).\n, • Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time.\n, • Provide other information assistance to the pavilion-visiting public as necessary.\n, • Ensure that public are treated fairly and professionally\n, • Respond to any crowd control emergency and alert Mission guards as appropriate\n, • Ensure uniform is clean and of proper fit\n, • Maintain pleasant and positive attitude when dealing with the public\n, • Adhere to the security rules established by the Mission\n, • Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager\n, • Take action to improve service as necessary\n, • Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager\n, • Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager.\n, • This role does involve elements of working outdoors periodically (1 x 4 hour shift every 2-3 days) to organise queues - suitable uniform will be provided.\n, • The ideal candidate will be able to stand on their feet for longer periods, as you will be stood in the maim embassy pavilion, approaching applicants to direct and support them.\n\n Why work with Adecco: \n\n • 20 days annual leave 8 days bank holiday\n, • Perks at work - discount vouchers and points to spend\n, • Support program with 24/7 helpline\n, • Eye care vouchers\n, • Competitive pension scheme\n\n If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Trainee Account Manager \n Our client brings businesses together with communications tech in new and unexpected ways, making their clients more accessible, more productive and more profitable. Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space. \n In the last year they've experienced an exciting period of growth and have doubled in size, creating lots of opportunities! You'll join a team where there is a great scope for progression, from Trainee to Senior Account Manager and perhaps even a business leader with us in the future! \n Trainee Account Manager Package: \n\n • A competitive basic salary of £42k\n, • Y1 OTE of £42k!\n, • Comprehensive support and training - both internal and external\n, • Excellent scope for progression, earning potential, professional and personal development\n, • Regular socials in a welcoming, inclusive atmosphere and regular charity events\n, • Incentive company holidays in the snow and sun!\n, • Lucrative incentive and bonus schemes\n, • Pension\n\n Trainee Account Manager Role: \n\n • Obtain a comprehensive working knowledge of their offering and the marketplace they operate within\n, • Support senior account managers with up and cross selling into larger accounts\n, • Independently manage and sell to lower spend accounts\n, • Develop relationships, rapport and new streams of business with new clients via prospecting, LinkedIn and strategic e-mails\n, • Develop an understanding of their customers, their needs and sell back to them articulately with the correct solution\n, • After 9-12 months, you'll start going out and meeting clients on a face to face basis - directly engaging with customers and taking ultimate responsibility for business relationships\n\n Trainee Account Manager Requirements: \n\n • Educated to degree level\n, • SALES EXPERIENCE REQUIRED\n, • Possess exceptional communication and interpersonal skills\n, • Strong commercial awareness\n, • Self-motivated, with a strong desire to succeed\n, • Ambitious and determined\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. \n If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Do you have experience within Client Relationship/Development looking for a new role within a collaborative global law firm? This Client Relationship Manager role will focus on leading the key client account activities for their leading tech group, with ownership of a number of high quality clients. \n The Client Relationship Manager will work with a collaborative team to come up with innovative solutions to client's needs and offer a personal service to clients. You will look to research and target existing clients and prospective clients through product development and you will be able to make a real impact on the entrepreneurial team dynamic. \n The successful candidate will have previous Client Development/Business Development Manager level experience with a focus on technology clients from the legal sector. \n \n The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n

Account Manager (Electrical Industry) £50,000 + Company Benefits + Progression + Company Bonus Camden - Office based Are you an Account Manager from the electrical industry looking to join a growing cables company where you will manage key accounts, work on global projects, increase your earnings through a company bonus, and benefit from clear progression opportunities? This global cable supplier pro... ZIPC1_UKTJ

We're working with an established and growing technology business looking to hire a Software Implementation Consultant to join their customer delivery team. This is an excellent opportunity for someone who enjoys working directly with customers to deliver successful software implementations from project kick-off through to go-live. \n You'll play a key role in ensuring customers adopt the platform successfully by managing implementations, configuring solutions, coordinating integrations, and delivering a seamless onboarding experience. \n The Role \n\n • Lead software implementation projects for new customers from discovery through to go-live.\n, • Gather business and technical requirements to understand customer workflows and objectives.\n, • Configure the software platform to meet customer requirements and best practices.\n, • Coordinate data migrations and system integrations where required.\n, • Work closely with internal Product, Engineering, Support, and Customer Success teams to ensure successful project delivery.\n, • Deliver customer onboarding sessions, workshops, and end-user training.\n, • Manage implementation timelines, milestones, risks, and stakeholder communication.\n, • Provide post-implementation support to ensure a smooth transition into ongoing customer success.\n\n About You \n We're looking for someone with: \n\n • Experience delivering SaaS or enterprise software implementations.\n, • Previous experience in an Implementation Consultant, Implementation Specialist, Implementation Manager, Professional Services, Solutions Consultant, Technical Consultant, or similar customer-facing role.\n, • Strong project management and stakeholder management skills.\n, • Experience gathering requirements and translating business needs into software solutions.\n, • Knowledge of software configuration, customer onboarding, integrations, or data migration.\n, • Excellent communication and presentation skills.\n, • A proactive, organised, and customer-focused approach.\n\n Desirable Experience \n\n • Experience working with CRM, ERP, HR, Finance, or other business software platforms.\n, • Exposure to APIs or third-party integrations.\n, • Experience within a fast-paced SaaS or technology environment.\n, • Familiarity with implementation methodologies or project delivery frameworks.\n\n What's on Offer \n\n • Competitive salary and benefits package.\n, • Hybrid working arrangements.\n, • Opportunity to work on varied implementation projects.\n, • Collaborative and supportive team environment.\n, • Ongoing learning and professional development.\n, • Clear opportunities for career progression within a growing technology business.\n\n If you have experience delivering successful software implementations and enjoy working with customers to bring technology solutions to life, we'd love to hear from you. \n Key words: Software Implementation, Implementation Consultant, Implementation Specialist, Implementation Manager, Implementation Engineer, Technical Consultant, Solutions Consultant, Professional Services, Professional Services Consultant, Customer Implementation, Customer Onboarding, Client Onboarding.