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Enterprise Customer Success Manager - Procurement Analytics. Customer Success or Account Management SaaS role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, D

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

Candidates should have a strong understanding of customer success processes, experience with CRM systems, and a results-oriented mindset. This full-time position offers remote work flexibility and a chance to make a significant impact on client success and business growth. A leading energy solutions

The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters’ legal products. Reporting to a Manager of CSMs, the CSM will collaborate with cro

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness of

Senior Customer Success Manager - AI & Data SaaS Scale-Up. Senior Customer Success Manager. Customer Success or Account Management in a B2B SaaS business.

This position will focus on our Marketing Cloud Signature Success customers, driving customer advocacy and reducing attrition by collaborating with Sales partners, growing our Signature coverage, consuming Signature entitlements, and by making strategic customer investments that develop trusted grow

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

Are you an outgoing, data savvy and analytical, self-starter with a background in sales, account management or customer success within the customer insights or business intelligence sector? Do you have a proactive and solutions-oriented mindset, and do you enjoy solving challenges? If so, apply now,

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You work with internal teams and customers to drive adoption, engagement and growth.

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

A fast-growing SaaS startup is looking for a Customer Success Manager to lead post-launch engagements with enterprise customers. Successful candidates will have substantial experience in account management within SaaS, demonstrating exceptional organizational skills and a focus on customer retention

As the Team Manager of Customer Success - International at Copado, you will oversee a team of Customer Success Managers (CSMs) who are the primary advocates for our EMEA & APAC customers, and ensure the successful revenue retention and customer expansion. Deep understanding of customer success princ

A leading recruitment company is seeking a Head of Customer Success to lead strategies for Salesforce SaaS clients. You will drive customer satisfaction and retention, utilizing your experience in the SaaS environment.

Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization — contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full custome

A VC-backed proptech startup is seeking a Customer Support/Success Manager in London. This role involves providing multi-channel support to estate agents, buyers, and sellers while developing training materials and driving customer engagement.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy

As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! The purpose of this role is to guide ACI Customers through their payments journey ensuring they achieve their desired outcomes. Customer Focus: b

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. In this remote role, you will drive client retention, adoption, and growth by fostering a customer-centric culture. The ideal candidate has over 5 years of experien

We know success is built on collaboration, both internally and with customers. I love the puzzle of trying to get the right value to customers fast, while also making sure the work is engaging and motivating for the team. I really enjoy turning customer problems into machine learning problems and br

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Customer Success Account Manager II (12 month fixed term contract). Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage s

Customer Success Manager, to discuss your background within customer success and accounting. Customer Success Manager - Accounting,. Years of SaaS Customer Success Experience.

Support new business sales processes by presenting the value of the post‑go‑live phase and long‑term customer success. Conduct Customer Business Reviews with high- and medium-tier accounts, translating customer data and process insights into clear business outcomes. This role combines deep cus

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

A leading technology company in Greater London seeks a Customer Success Manager to oversee client relationships, increase adoption and revenue across accounts, and ensure satisfaction through dedicated support.

A leading healthcare company in Greater London is seeking an OptiRad Radiologist Success Manager. Responsibilities include client travel for training and demo sessions, managing customer relationships, and providing feedback to product management.

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Customer Success Manager (F/M/X). Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers th

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. Lead, coach, and develop the EMEA Customer Success team to achieve departmental goals, KPIs, and consistent global performance standards. Manage and resolve customer escalations, removin

Develop training materials, thought leadership, and customer‑facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition. This team will work collaboratively with cross‑functional partners to address customer needs, develop

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

A leading technology firm in Greater London is seeking a Customer Success, Service Delivery, and Account Manager to develop and manage strategic customer relationships. The role emphasizes service excellence, operational delivery, and account growth, ensuring customers receive consistent value. Idea

As a Senior Customer Success Manager you will be responsible for driving long‑term success and value for our clients. Senior Customer Success Manager. You will own all Customer Success activities for your assigned clients including new user/new account onboarding, user support and training, and cl

A leading database provider in Greater London is seeking a Customer Success Manager passionate about technology to join their team. They will act as a key point of contact for customers, resolving critical issues and driving customer strategy. The ideal candidate will have over 5 years of experience

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are a team of Customer Success professionals

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

We are seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. Monitor and analyze customer utilization trends, providing proactive recommendations based on identified risks and the evolvi

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH. Role can be remote/hybrid/office based.

A global provider of technology solutions seeks a Customer Success Manager in Greater London. The ideal candidate has proven experience in Customer Success and knowledge of enterprise-scale environments, especially in finance. Responsibilities include monitoring customer health and translating goals

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

A growing e-commerce platform is seeking a Customer Success Manager to help clients maximize profit. You'll conduct meetings to understand their goals, optimize success processes, and analyze customer data. The ideal candidate needs excellent communication skills, problem-solving abilities, and expe

The Customer Success Team is at the heart of ACI customer experience. Drive success for ACI customer with fast, simple, and secure payments, from around the world. Function as a customer’s single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitme

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Partner with customers who are CS pro