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S/He will help customers become self-sufficient by using Intuitives digital tools and addition to these significant customer-facing activities the Customer Success Program Manager plays an active role in internal customer advocacy driving transparency with cross-functional teams connecting internal

As a Scaled Customer Success Manager at MasterControl youll work closely with our new and existing Cloud customers to ensure that they are realizing the full value from their MasterControl solutions. You will manage a shared book of business with other Customer Success Managers with those accounts a

The Customer Service Manager (CSM) role at QAD is a critical part of QADs Go-To-Market organization focusing on revenue retention and growth within our current customer base. The CSM is expected to interact appropriately with customer personnel at all different levels from technical contributors to

CustomerSuccess&AccountManagement.

The Senior Customer Service Manager (CSM) role at QAD is a critical part of QADs Go-To-Market organization focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR)

Senior Customer Success Manager. Senior Customer Success Manager. Reporting to: Customer Success Director.

A global SaaS workforce management company is seeking a Customer Success Manager for SMBs. You will be responsible for driving product adoption and managing the success of small business customers. This includes analyzing customer data to create targeted outreach campaigns, advocating for customer n

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

A technology-driven property maintenance company is seeking a Customer Success Manager to manage a portfolio of 20-25 housing association accounts.

A leading technology firm in London is seeking an Account Manager to maintain relationships with clients and manage their recruitment advertising spend.

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. We hire people with unique identities, backgrounds, and perspectives—this balance‑for‑the‑better philosophy is key to our success. When paired with our cul

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Gather customer feedback and insights

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. Participate in internal account review meetings to align on customer strategies and success plans. Generate report and insights related to account status, customer s

It’s an exciting time to join LIMA as a Customer Success Manager, as we continue to grow and welcome new customers. Reporting to the Customer Experience Manager, you’ll focus on building strategic partnerships with customers, driving mutually beneficial outcomes, improving retention and identify

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The po

You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will also serve as the lead of a team of s-CSM focused on a portfolio and territory:. Customer Success Managers proactively

Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio. Senior Customer Success Manager. Senior Customer Success Manager.

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion opportunities. Enterprise Customer Su

Founding Customer Success Manager (AI SaaS). Founding Customer Success Manager. Owning onboarding setting customers up for success from day one.

As a Senior Customer Success Manager at Parametric Technology (UK) Limited, you will be a strategic partner for our key enterprise customers, ensuring their successful adoption, utilization, and expansion of our solutions to drive maximum value and foster long-term relationships. Mentor and guide ju

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Partner with customers to deliver proactive ABM best practices, strategies, and use cases, addressing critical success issues and executive priorities. Develop customer suc

As a Customer Success Manager, you are the strategic partner for a portfolio of B2B customers across all Spacewell products: Workplace, Energy, Asset, and Maintenance. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asset, and Mainten

Support the customer success team to ensure quality execution that drives towards the client’s business objectives and key metrics. Proven track record of successfully managing customer relationships and results delivery. Focus on customer intimacy – deliver business impact and innovative improv

You will work closely with Business Development Managers and Investment Analysts to ensure quick transitions and satisfaction. The position is remote-first with occasional travel to the London office.

A global service provider is looking for an experienced Customer Success Manager in Greater London. This role involves managing the full customer lifecycle, ensuring adoption and maximizing revenue through upsell strategies.

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

A leading SaaS company seeks a Customer Success Manager in the United Kingdom to manage the customer lifecycle and maximize ROI in their platform. This role involves driving customer adoption, consulting on best practices, and working closely with various teams to ensure customer satisfaction.

A leading recruitment platform is looking for a part-time or full-time Customer Success Specialist to support clients and ensure satisfaction. Ideal candidates will have strong communication skills, a customer-focused attitude, and familiarity with CRM tools. This remote role offers flexible hours a

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

A leading education technology startup in Greater London is seeking a Customer Success Manager to empower educators and learners.

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention. This remote role requires strong B2B SaaS experience, excellent writing skills, and the ability to manage multiple initiatives.

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A leading technology firm in the UK seeks a Senior Customer Success Manager responsible for empowering customers and ensuring their satisfaction. You will manage a multi-million dollar portfolio, drive renewals and expansions, and build strong customer relationships. Ideal candidates have over 5 yea

As a Customer Success Manager at Optro, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Familiarity with customer success tools li

Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Services (ES) solutions from the Zendesk SaaS suite with a wide array of customers. Partner with customer‑facing account teams and executives (Sales, Renewals, Advocacy, Professional Services

Our Customer Success organization is at the heart of incident. Our mission and goals go beyond satisfaction—we strive to delight customers at every stage of their journey, building and fostering long-term relationships built on trust, shared success, and mutual growth. They are the primary advocat

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Are you an experienced Customer Success lea