Customer support executive jobs in United Kingdom

Strategic Account Leader – Building & Campus (UK South East or London) Business Unit: Building and Campus Shape the future of connectivity. Lead with purpose. At CommScope, we’re pushing the boundaries of communications technology. We design, manufacture, install, and support the hardware infrastructure and software intelligence that enable our digital society to thrive. Now, we’re looking for a Strategic Account Leader to drive growth and deepen relationships across key accounts in the UK, with a focus on our Building and Campus solutions. What You’ll Do As a Strategic Account Leader, you will: • Own and grow strategic customer relationships across the enterprise infrastructure ecosystem., • Support a team of Strategic Account Managers working across the European region to grow revenue within their portfolio of accounts., • Develop and execute account strategies that align with customer goals and CommScope’s business objectives., • Collaborate cross-functionally with product, marketing, engineering, and executive teams to deliver tailored solutions., • Identify new opportunities within existing accounts and lead complex sales cycles from discovery to close., • Represent CommScope at industry events, customer meetings, and executive briefings. What We’re Looking For • Proven experience in strategic account management, preferably in broadband, telecoms, or enterprise infrastructure., • Strong understanding of networking technologies, including fiber, copper, and wireless infrastructure., • Demonstrated ability to build C-level relationships and influence decision-making., • Excellent communication, negotiation, and presentation skills., • A strategic thinker with a customer-first mindset and a passion for innovation., • Willingness to travel across the UK and occasionally internationally. Why CommScope? • Be part of a global leader in network infrastructure., • Work with cutting-edge technologies that power smart buildings, campuses, and broadband networks., • Enjoy a collaborative, inclusive culture that values your ideas and growth., • Competitive salary, bonus, and comprehensive benefits package. Ready to lead the future of connectivity? Apply now and help shape the networks of tomorrow.

Barchester's exceptional marketing team have a rare opportunity for a New Builds Marketing Executive to join the Barchester family. Hybrid working, with regular travel into our London office as well as frequent scheduled visits to our new build homes that are due to open across the UK. Great opportunity to meet teams on site and tour our stunning new homes. As the New Build Marketing Exec you will manage processes that underpin the successful delivery of marketing for our new home openings to drive commercial performance. This will include the naming of the home, artwork creation, offline campaign implementation, through to the opening event. You will also play your part in budget control and reporting, as well as delivering clear, on-brand collateral for homes to use appropriately. Barchester Healthcare is one of the UK's market leading healthcare providers being the second largest in the UK with over 250 care homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. NEED TO HAVE: * Administration experience Ability to work concurrently on a number of different projects, ensuring projects are completed on time * Have organizational and prioritisation skills, and ability to manage own workload Excellent written and verbal communication skills Good knowledge of Outlook, Word, Powerpoint and Excel * Is a self-starter, pro-active and a can do attitude NEED TO DO: * Ensure all systems are in place and working correctly for a smooth customer journey * Set up call tracking for each home, and liaise with digital team to ensure the digital elements are in place when needed * Liaise with media, creative and print agencies, to ensure campaigns are delivered on time and messaging is on-brand * Carry out a competitor analysis for each new home and produce a presentation with an overview of key findings * Work collaboratively with other Marketing team members to ensure the Digital, PR and CX elements of the campaigns are delivered on time * Source an appropriate name for the new homes and manage the approval internally and with the local authority * Work with our signage contractor to produce temporary and permanent signage solutions for each home, with messaging on-brand Ensure the new homes have the marketing tools to promote their home locally including printed collateral and via our web-to-print system * Support with the preparation and delivery of the grand opening event for each new home including name badges for attendees, goody bags, running order and help at the event REWARDS PACKAGE * £35,000 per annum * 25 days holiday plus bank holidays * Life cover * Access to a wide range of retail and leisure discounts at big brands and supermarket * Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence * Confidential and free access to counselling and legal services As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Our Company: Highview Power is a fast-growing global organisation, leading the way towards a cleaner, more efficient, and secure energy future. We plan to become a world leader in smarter long duration energy storage, a new technology that will enable nations, cities, and corporations to achieve net zero. Our proprietary long duration, zero emissions energy storage system utilises cryogenic technology and surplus electricity; at times of low demand/low cost, to make liquid air which can be stored and later converted back into energy and released into the grid, at times of high demand/high cost. This award-winning technology has been dubbed as "the missing link" to making Renewable Green Energy sources a more resilient, reliable and cost-effective option when compared with traditional fossil fuel alternatives. Highview Power value their employees and are committed to creating a positive, inspiring and inclusive working environment. In June 2024 we completed a £300m fundraising process (£130m debt) for the construction of our first full scale plant in Manchester with new investors including Goldman Sachs, Centrica and the UK National Wealth Fund. In September 2025 we will complete a £128m fundraise for the construction a 2nd plant in Hunterston, Scotland. £70m of debt being provided by existing investors and the Scottish National Investment Bank. Over the next year we will also be seeking further funding for development opportunities in Australia, the UK and Ireland. Job Summary: The Power Systems Analyst will report to the Lead Power Systems Analyst and be part of a fast-growing team whilst developing and conducting computer modelling and analysis for transmission grids, system design studies and compliance, energy market studies, generation and load interconnection applications. The successful candidate will perform power system studies and provide technical support to connection processes. In return, Highview Power will provide the successful candidate with training and development opportunities, competitive salary and the chance to be a part of building a cleaner, greener, better future for everyone. Key tasks, activities and responsibilities of the role: • Development and analysis of full country electrical networks for GB, AUS, and Ireland for deployment of technology., • Optimal operation of powers systems (optimal dispatch and unit commitment), • Power system markets and forecasting through machine learning (still in the development phase), • Steady state and dynamic model of synchronous and inverter-based generators for power flow/stability analysis, • Perform Steady-State, Short Circuit, Transient Stability, protective device coordination, electromagnetic transient (EMT) analyses and arc flash studies using simulation tools such as Digsilent Powerfactory, PSCAD, • Voltage-Ride Through (VRT), Frequency Ride-Through (FRT) and reactive power requirements, • Provide support for the marketing and sales team (pre- and post-) to develop and simulate various use cases in response to customer site specific requirements, • Support our engineering team based in Australia, Dubai, Manchester and London., • Prepare reports, drawings, and one-line diagrams (OLD), • Process, generate and maintain data as required for other engineering-related studies, • Study alternative engineering solutions for project optimization, • Provide power systems technical support on Executive Design, • Provide technical support during design, procurement, construction and commissioning, • Familiar with equipment selection and specification taking into account technical, commercial, operational, reliability and safety aspects, • Automation and control skills in monitoring systems Essential: • Degree in Electrical Engineering or STEM Specialized in Energy Systems, • Familiarity with power systems equivalent to 1-3 years industry experience or PhD, • Strong knowledge and understanding of the grid functioning, stability and planning, • Experience with power system modelling in Electrical Engineering software, • Basic coding experience (data science), • Proactive in learning and adapting to new concepts and methodologies, • Proficient in MS Office, • Fluency in the English language, • Excellent communication and presentation skills with ability to present data analysis and simulation results internally and to customer, • Experience with DigSilent PowerFactory, PSCAD, and Encoord SAInt, • Experience with Python, • Experience in the UK energy market and understanding of how energy storage contributes, • Understanding of technical aspects of transmission and distribution systems and associated network connections, management and project development, • Experience working for a UK DNO/DSO/TSO, • Knowledge of UK transmission & distribution networks and grid code, • Private Medical and Dental Insurance, • Financial Wellbeing Support Platform, including hunting down lost pensions, access to Independent Financial Advisors, and retail discounts., • Attractive salary package, • Annual salary review at management's discretion, • 25 days of paid annual leave, • Automatic enrolment in the pension scheme after 3 months of service, with the option for salary sacrifice, • Season ticket loan available, • Opportunities for Learning and Development

About the Role: The Crowd is delighted to be partnering with a leading interior design studio renowned for its refined, elegant aesthetic and an exceptional reputation both in the UK and internationally. Based in their London studio, our client is seeking a Senior Sales Executive to join their dynamic and collaborative team. This is a key position focused on growing the studio’s customer base, both nationally and internationally. You will collaborate with the sales team to bring the brand to new audiences during an exciting period of growth through developing and targeting accounts and creating a robust strategy that will generate new leads. You will also be responsible for nurturing existing leads, answering sales queries, creating reports and ensuring a high level of customer service throughout the entire sales process. The ideal candidate is efficient, ambitious and eager to grow their career in a design-led environment. This role offers exciting opportunities for development and progression within a supportive and inspiring studio culture. Key Responsibilities: • Executing a growth strategy to expand the studio’s reach in the UK and internationally, • Assisting with the launch of showrooms and trade partners, • Build and nurture accounts, proactively following up sales enquiries via email and website, • Identify new markets and customer types to support company’s ambitious expansion plans, • Monitoring sales data to assess buying trends and creating weekly reports to assess against targets, • Scheduling client visits to sell new product launches, • 3 years’ experience within a similar role, ideally within interiors/luxury/lifestyle industries, • Proven record of meeting sales targets and KPIs, • Keen interest in well-crafted design, • Driven and commercially minded looking for exciting opportunity, • Attention to detail, commercially minded and ambitious By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Job Description Technical Program Director As a Principal Technical Program Manager at the Executive Director level within Chase UK, you will be responsible for leading and managing complex, cross-functional technology programs that help the Technology Organisation achieve its Key Objectives, as well as establishing frameworks for Technical Program Management across the bank. You will work closely with senior leadership, engineering teams, and stakeholders to ensure successful program execution and alignment with business objectives. The role will connect with the wider Program Management Chapter to establish standards. Key Responsibilities: • Program Leadership:, • Lead and manage large-scale, complex technology programs from inception to launch, understanding the key phases of a program lifecycle., • Develop and maintain program roadmaps, timelines, and deliverables, ensuring clear communication and alignment with stakeholders., • Establish standards for program management within the JPMC framework and improve these over time for the Technology domain., • Stakeholder Management:, • Collaborate with senior leadership, engineering teams, and cross-functional stakeholders to define program scope, objectives, and success criteria., • Build and maintain strong relationships with key stakeholders, ensuring effective communication and alignment throughout the program lifecycle., • Technical Expertise:, • Leverage deep technical knowledge to guide program decisions and challenge engineering planning, • Use technical knowledge to identify risks and develop mitigation strategies to help keep the project on track., • Stay current with industry trends and emerging technologies, applying this knowledge to drive innovation and continuous improvement., • Execution and Delivery:, • Oversee program execution, ensuring adherence to timelines, budgets, and quality standards., • Implement best practices in program management, including Agile methodologies, to drive efficiency and effectiveness., • Team Leadership:, • Lead and mentor a team of program managers, fostering a culture of collaboration, innovation, and excellence., • Provide guidance and support to team members, promoting professional development and growth. Qualifications: • Bachelor's or Master's degree in Computer Science, Engineering, or a related field., • Extensive experience in technical program management, with a proven track record of successfully delivering complex technology programs at scale., • Strong understanding of Agile methodologies and experience implementing Agile practices in large organizations., • Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with senior leadership and cross-functional teams., • Deep technical expertise and a strong understanding of software development lifecycle. At Chase UK, we are committed to fostering an inclusive and diverse work environment where all employees can thrive. As a Technical Program Manager at the Executive Director level, you will have the opportunity to lead transformative programs that drive innovation and deliver value to our customers. Join us and be part of a dynamic team that is shaping the future of banking. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Job Description We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. The Client Account Executive delivers excellent service to a designated set of priority clients across Beauty, Travel, Tech & Automotive . They will have oversight of the client's commercial activities within the company, including 360 partnership campaigns, and is responsible for overseeing activations from pitch to completion. About the role… • Ensure all advertiser requests are met in a timely and clear manner, • Analyse incoming advertiser briefs and strategise the most effective response together with other stakeholders. Brief-dependant: minimal response is providing a topline budget feasibility, maximum is working on a media plan, collaborating with relevant teams (creative strategy, project management, production etc), • Plan (integrated & digital) media & partnership proposals, determining appropriate deliverables matching the agreed creative strategy, allocating budgets, working out KPI goals to meet most attractive offer for clients/agencies & Hearst's commercial business targets, • Build understanding of past campaign performance to inform recommendations for new proposals, • Supporting on chasing IOs, ensuring these are accurate & reflect the media plan as required, • Ensure expected campaign delivery through regular reporting and communication on performance with key internal and external contacts, • Support on Post-Campaign Analysis, influencing the campaign narrative and providing provocation for future advertiser spend, • Day to day tasks include: keep track of media planners for digital display takeovers & newsletter activity for individual pitches, check inventory across all proposed elements on media plan with various internal stakeholders, • Strong written and verbal communication, • Attention-to-detail at all times, • Flexible, personable attitude with ability to develop professional relationships with all level of personnel, • Commercial awareness, • Customer service, • Time management and prioritisation, • Collaborative attitude, • Strategic thinking, • Negotiation, • Proactivity and self-motivation (Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life. Hearst Exclusives - Only for You! • Get adventurous with GHI Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink., • Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support., • Get active and stress-free with discounted gym memberships and the Cycle to Work scheme., • Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it., • Take time to give back with a Charity Day and access wellbeing resources whenever you need them., • Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting., • Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.

Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team.

Our client is a global SaaS provider that specialises in automating and streamlining cash and equity incentive plan management. Their award-winning, web-based platform is trusted by hundreds of companies across multiple regions and supports hundreds of thousands of participants worldwide. With a focus on compliance, automation, and user experience, they help organisations reduce risk, improve reporting accuracy, and gain Real Time insights. Role Overview As Business Development Manager, you will drive revenue growth and expansion by identifying, engaging, and converting new clients. You'll act as the face of the business for prospective customers-particularly HR, Finance, and Reward leaders-demonstrating the value of replacing manual processes with a seamless, compliant SaaS solution. Key Responsibilities * Lead Generation & Prospecting * Identify and target high-potential accounts across industries such as finance, technology, mining, and professional services. * Conduct outbound outreach and secure meetings with senior decision-makers. * Leverage marketing content and testimonials to support engagement. * Solution Selling * Present the company's integrated platform, covering plan design, valuation, administration, and reporting. * Highlight automation, compliance, and enhanced participant experience as core value drivers. * Tailor solutions to address client-specific challenges, including global scale, compliance, and complex valuations. * Stakeholder Management * Partner with internal sales, marketing, and implementation teams to deliver compelling proposals and demos. * Collaborate with technical and migration specialists to scope deployment strategies and timelines. * Pipeline & Forecasting * Build and manage a healthy pipeline using CRM tools. * Provide accurate forecasting and oversee deals through the full sales cycle. * Brand & Market Growth * Represent the company at industry events, webinars, and networking opportunities. * Use customer success stories to enhance market positioning and credibility. About You - Ideal Qualifications * Experience: 3-7 years in B2B SaaS sales, preferably in HR tech, Finance, RegTech, or related solutions. * Skills: * Proven track record of closing mid-market and enterprise deals. * Strong consultative selling, presentation, and communication abilities. * Confidence in engaging with executive-level stakeholders. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook. Influence Executive Department: PR & Influence Location: London Contracttype: Fixed-Term (12 months) Full Time/Part time: Full Time Reporting into: Client Partner About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos,, Mondel–z International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their75thanniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity,Nudgestock– now in its12thyear. The Role: As an Influence Account Executive, you will play a crucial role in developing, managing, and executing both paid and seeding influencer marketing campaigns that cover a broad spectrum of Influencer work. You will be responsible for Influencer identification, executing Influencer campaigns that integrate into the overall Influencer strategy, including seeding, paid love and paid media campaigns. You will collaborate with your Senior Influencer Executives and Account Manager to deliver best-in-class paid and seeding campaigns for L’Oreal. You will be responsible for identifying and nurturing client-appropriate talent opportunities and relationships with support from your Influencer Manager. Additionally, you will need to stay up-to-date and on top of cultural and social trends and customers' views and attitudes to ensure that our Influencer campaigns are relevant and effective. Key Responsibilities: • Develop, manage and execute Influencer marketing campaigns for clients across L’Oreal business within a focus on beauty, lifestyle and fashion creators., • Be responsible for day-to-day running of influencer campaigns, from identification, outreaching, negotiating and content management to overseeing seeding lists and reporting., • Owning creation of Influencer briefs and Traackr campaigns., • Ensuring Traackr is constantly up to date, being responsible for obtaining crucial reporting metrics per campaign., • Identify and nurture client-appropriate talent opportunities and nurture relationships to help deliver Influencer campaigns on behalf of L’Oreal., • Maintain and build successful client relationships, suggesting creators and content ideas in quick turnaround and high-pressure environment., • Be able to present creative and sell content solutions to internal senior management, IM’s, ID’s., • Manage the Influencer paid database and ensure it is kept up-to-date., • Stay up-to-date with cultural and social trends and customers' views and attitudes., • A passion for Influencer Marketing and social media., • Demonstrated experience in building consistently productive client relationships., • The ability to remain optimistic and calm under pressure., • Strong experience with Influencer communication and negotiation., • A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology., • Proven experience of integrating digital and social media in campaign activity., • Self-motivated, action-oriented and ambitious with a positive 'can-do' attitude., • A keen interest in all things social and an avid follower of relevant news and trends. Benefits, • 25 days annual leave + 1 Volunteer Day, • Bupa Healthcare, • Enhanced Maternity, Adoption and Shared Parental Leave, • We have a Flexible Working Model with core working hours: 10am – 4pm, • A 1.5:1 Matching Pension Structure, • Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year, • Season Ticket Loan and Cycle to Work Scheme At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

THE DRUM We believe that marketing can change the world for the better! Our MISSION is to help marketing professionals around the world to learn, make better decisions, produce better marketing, and be more successful. Our VISION is to be the world's leading destination for marketing knowledge, by focussing on our audience, providing data and insights, and creating a platform for recognising success. Our global awards programme, TV channel and innovative product range will support the foundation of our industry - creativity. DATA TEAM: The Data and Lead Generation team is critical to The Drum, expertly combining strategy and execution. It not only ensures we are reaching and engaging with the correct audience, but it gives us the ability to better understand, research and report on them, and the wider market, as well as provide valued information for our customers and clients. Data touches all aspects of the business, supporting our products and services, and helping sales reach and respond to prospects and customers. The role has specific responsibility for the lead generation activities within the business; this requires an analytical, commercially minded, action-orientated approach and skill with working in a matrix-type environment. ROLE: 12 month Fixed-Term Contract - Maternity Cover The Data and Lead Generation Executive is responsible for sourcing and providing leads for The Drum and our clients. This involves working closely with the Client Services and Sales teams, translating their briefs into Ideal Customer Profiles (ICPs) and Target Account Lists (TALs) using either 1st party or 3rd party data. The Data and Lead Generation Executive is also responsible for negotiating with 3rd party data providers to secure the best rates for external data, where required. They need to review and check data reports to check that the requirements of the ICP and/or TAL have been met, in terms of the required lead profile and volume. They will also need to provide clear and timely communication with the Client Services and Sales teams to update them on the status of progress with projects. Once leads have been generated, the Data and Lead Generation Executive is responsible for checking they meet the ICP and/or TAL before they are delivered to the client. Requirements • Source and provide leads for The Drum and its clients., • Work closely with Client Services and Sales teams to understand briefs and translate them into Ideal Customer Profiles (ICPs) and Target Account Lists (TALs)., • Utilise both 1st party and 3rd party data to build ICPs and TALs., • Negotiate with 3rd party data providers to secure the best rates for external data when required., • Review and validate data reports to ensure they meet the defined ICP and/or TAL in terms of lead profile and volume., • Maintain clear and timely communication with Client Services and Sales teams regarding project status and lead delivery timelines., • Conduct quality checks on generated leads to confirm they meet ICP and/or TAL criteria before delivery to clients., • Accurately record details of projects for other stakeholders to access., • Ability to deliver projects to internal clients on time and to specification., • Experience in managing partnerships with 3rd party providers., • Experience in data management., • Knowledge of digital marketing, lead generation, website reporting and campaign tracking., • Experience with database systems and processes., • Great interpersonal skills, • Good verbal and written communication, • Analytical and numerate, • Self-disciplined and self-motivated, • Organised and calm, • Self-confident, • 28 days holiday, • Pension, • Company-wide discretionary bonus scheme based on business performance, • Enhanced above industry standard family leave package, • x2 paid volunteering days a year, • Company-wide mentoring programme, • Employee referral bonus, • Company social events, • Hybrid working, • Early finish on Fridays, • Dog friendly offices, • Eye care vouchers and contribution towards glasses, • Learning & Development fund/opportunities, • EAP support

General Description: The role of Partner Alliance Manager is to expand and grow the Alliance Program through sales enablement, partner development, and partner ecosystem maturity leading to additional revenue growth. Year-over- year, TEKSystems has been recognized on Fortune#500’s “100 Best Companies to work for”. TEKsystems Global Services’ is seeking a hands-on Business and Technology leader to be a part of the development and management of the formal Partnership structure to help our customers achieve their goals while gaining credibility to enable revenue generation. The successful candidate will have a proven track record of established business relationships with Industry Leaders in targeted, specific solutions and technologies. They will ideally have consulting leadership experience with formal alliance management. Key Accountabilities and Priorities: (to include above and some or all of the following) • Drive and manage a formal partnership program management structure including new relationship development, business growth, contributing to alliance channel process and methodology, and developing strategic plans to drive ongoing maturity for the partnership, • Grow, maintain and deepen relationships within key Partner Organization, • Define and manage execution of partner training and certification programs, costs and timeline, • Facilitate practice alignment and mapping our leaders and teams to the greatest areas of value for our partners, • Define and elevate TEKsystems Global Services differentiation and positioning within the Partner’s ecosystem, • Directly improve TEKsystems Global Services ability to generate long term revenue growth, • Lead strategic and tactical planning for partnership internally and externally, • Develop and implement partnership management leading practices and continual improvement, • Collaborate with sales and practice leadership to identify gaps and opportunities within strategic partnership(s), • Leverage existing assets and relationships to expedite value generation and reduce opportunity discovery time for our existing customer base and targets, • Create go-to-market strategies in collaboration with Global Services Sales Leadership as well as the partner sales organization, • Identify and implement partner programs such as joint marketing campaigns and funding programs as examples, • Work closely with TEKsystems Vertical Leadership to develop partner strategies by Industry, • Lead and facilitate partner team meetings including ongoing program lead calls, executive business reviews, joint account planning sessions, and partner presentations, • Own and report on partner performance during quarterly business reviews and annual operating plan meetings, • Codify partner playbooks and drive the execution and adoption of them, • Accountable for partner network portal administration, • Assess and enable pipeline growth and management within Salesforce/Connected, • Monitor partnership compliance, commitments, and objectives ensuring that TEKsystems Global Services maintains good standing, • Work closely with other regional alliance managers to support overall AWS partner strategy and joint co-sell engagement plans, • Manage internal communications and content via newsletters, Center of Excellence (COE), and team sites, • Support internal activities including productization, sales enablement, training, and certification, • Achieve annual revenue generation and growth targets Required Education and/or Experience: • Channel Development: 3-6 years’ experience building or managing formal partnerships, • Key partnership experience: AWS, Azure, GCP, Snowflake, Red Hat and other complimentary partnerships, • Business Process Skill: 3-6 years’ experience in working with Channel Partnership organizations and business process mapping across key business and industry segments., • Sales enablement: Proven track record of building, driving and managing sales campaigns and sales engagement, • Problem Solving: Deep experience demonstrating understanding of business concepts being discussed, with the ability to facilitate discussion and flush out the details required to enable successful outcomes, • Consulting: Experience managing, delivering and administrating professional services agreements. Personal Characteristics: • Strong organizational skills – leadership, management, process, relationship management. Understands organizational interdependencies and cultural nuance and can leverage them to build relationships that span a broad spectrum of organizational levels. A change agent who can constructively challenge peers and executives in an appropriate fashion., • Strong communication skills – verbal, written, listening. Articulate, expressive, engaging, inspiring. Can deliver value-added assessments and sound advice, good news and bad, in a relevant, concise and clear manner tuned to the audience and with a high level of credibility at the top., • Broad strategic thinker. Understands the big picture and business issues. A quick thinker who can hold his/her own in the company of thought-leaders and other high-performance professionals., • A flexible problem-solver. Can manage a large and diverse portfolio of projects and issues and rapidly assess situations with multiple outcomes and consequences., • A confident, proactive self-starter. Can work autonomously. Strong attention to detail., • Unquestionable integrity and discretion. Committed to core values and ethical business conduct and has the backbone to stand up for what is right and necessary., • Mature, with high professional integrity and honesty - able to separate people from issues.

Role Title: Compliance Manager – Regulatory Engagement Reports to: Global Head of Regulatory Compliance Location: London / Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional payments provider. As an issuer and processor, we deliver smart, flexible alternatives to banking — from reloadable to non-reloadable cards — all tailored to fit. We move fast, think big, and partner closely with our clients to make it happen. Innovation is in our DNA. We’re built on collaboration, driven by curiosity, and focused on doing things better every day. At EML, you won’t be asked to fit in — we’ll help you stand out. The Team The Risk & Compliance team at EML believes in rolling up their sleeves and getting things done. At EML, we don't subscribe to ivory tower compliance – the organisation seeks a hands-on leader who will engage across the organisation and understand the practical impacts and outcomes of their work. The Risk & Compliance team at EML is divided into two overarching teams: • Country Risk & Compliance – hold broad responsibilities within their countries/regions and where applicable hold designated titles (such as SMF or PCF designations). They are supported in the execution of their functions and activities by a global team of specialists but maintain ultimate decision-making authority and control via oversight of all parts of programmes and activities that impact on their country/region., • Global Risk & Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Regulatory Engagement is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for an experienced and proactive individual to lead and support our global regulatory engagement efforts. Based in London, this is a critical role that will help shape and manage the company’s ongoing interactions with regulators and banking partners across multiple jurisdictions. Reporting to the Global Head of Regulatory Compliance, this role will act as the central coordination point for regulatory engagements, communications, and relationship management, ensuring a consistent, transparent and professional approach across the business. What You’ll Do Regulatory Engagement Leadership • Lead preparation of materials (e.g. briefings, presentations) for regulatory interactions and support Country Risk & Compliance during these engagements., • Lead regulatory correspondence management including tracking, filing, and response coordination across all regions ;maintain centralised records of all regulatory communication, feedback, and outcomes, ensuring timely responses and follow-ups., • Support license applications and variation/renewal processes across global jurisdictions, working closely with Legal and local teams; maintain global license registers and monitor ongoing obligations, conditions, and renewals., • Lead regulatory consultation responses and industry engagement activities globally., • Lead and coordinate regulatory examinations, banking partner reviews, and independent audit engagements including planning, evidence collation, response development, and post-exam follow-up., • Maintain a robust documentation and recordkeeping framework for all regulatory interactions and reviews. Regulatory Reporting Management • Lead and coordinate comprehensive regulatory reporting across all regulatory domains and global jurisdictions including UK, EU, APAC, and North America., • Establish regulatory reporting calendars, schedules, and submission tracking systems for all regions., • Coordinate regulatory data collection, validation, and quality assurance processes across global operations., • Lead preparation and submission of regulatory returns, notifications, and ad-hoc reporting requirements across multiple jurisdictions., • Coordinate regulatory notification requirements for businesschanges, incidents, and material events across multiple jurisdictions., • Maintain comprehensive regulatory correspondence records and documentation systems for all global operations. Regulatory Change Management Support • Support regulatory change impact assessment and implementation planning., • Coordinate regulatory change communication and stakeholder engagement activities., • Lead regulatory change documentation and procedure updateprocesses., • Coordinate regulatory changeproject management and delivery activities., • Monitor regulatory developments and assess impact on reporting and engagement requirements., • Support regulatory horizon scanning and emerging requirement identification., • Coordinate regulatory intelligence sharing across compliance teams., • Work with Legal and Country Risk & Compliance colleagues to track and report on regulatory feedback, expectations, and emerging trends. Coaching and Development • Lead team development and capability building initiatives., • Provide day-to-day guidance to team members and lead resource planning as needed. Stakeholder Management • Work closely with senior stakeholders from all three lines of defence., • Coordinate with business units on regulatory reporting data provision and validation., • Support Legal function on regulatory matters, enforcement actions, and compliance issues., • Collaborate with Risk Management teams on regulatory risk assessment and reporting., • Support Finance function on regulatory capital and financial reporting requirements., • Support executive and board communication on regulatory engagement and reporting activities., • Lead internal stakeholder briefings on regulatory developments and requirements. What You’ll Bring • Regulatory Experience: Deep understanding of the financial services regulatory landscape, with proven experience in engaging with multiple regulators., • Environment: Demonstrable experience in global, matrixed environments, including coordinating across time zones, cultures, and reporting lines; preferably in a payments or fintech environment., • Knowledge: Understanding of multiple regulatory frameworks across key jurisdictions (EU, UK, APAC and US), including the ability to interpret and apply common principles across jurisdictions. Deep knowledge of regulatory reporting requirements and best practices across multiple regulatory domains. Experience with license applications, regulatory reporting, and regulatory authority interactions acrossmultiple jurisdictions. Professional certifications such as from the International Compliance Association (ICA), or other relevant credentials preferred., • Technical: Strong project management skills with experience coordinating regulatory and examinations. Proficiency in data management and validation. Outstanding written and verbal communication skills with strong attention to detail with the ability to synthesise complex regulatory themes into actionable insights and clear communications., • Team: Engagement: Excellent communication and interpersonal skills with the ability to influence and partner with senior leaders, regulators and cross-functional teams; experience managing a small team on a day-to-day basis, prioritising work to meet deadlines, and coaching more junior team members to help them develop and ensure they deliver high-quality work. What’s in it for You • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe, • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme*., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme*, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. *Some benefits are subject to eligibility criteria. Company Culture and Values At EML, we move fast, think big, and build smart. We’re a fintech that thrives on fresh ideas, bold thinking, and getting things done — together. We’re powered by four values that keep us focused, fast, and fearless: • One Team – We back each other, move as one, and win together., • Openness – We share ideas, speak up, and stay curious., • Awesomeness – We bring the spark — bold thinking, great energy, and pride in what we do., • Simplicity – We cut through the noise and focus on what matters.

Head of Ops/Chief Operating Offer/Chief of Staff role. Career maker. Claimer is looking for a talented startup operator/second in command to the CEO, to help run and scale the business in our next phase of growth. 🏛🚀 About Claimer We’re an AI-native product that augments corp tax advisors/tax specialists in their processes. We’re in stealth on a major customer-led pivot (involving a new brand and product, market size goes up 40x), to be launched soon, leading to significant scaling in the following 6 months. We’ve spent 6 years and 2 major pivots to get here, and we’re now at a tipping point in terms of product/market fit with the customer engagement and traction to prove it. We’re working closely with enterprise design partners to ensure what we’re building works very well, then another 60+ existing customers waiting to buy what we’ve developed (each with ACV representing 50-100% our current ARR). The wider market opportunity ($100m+) is the corporate tax advisory/professional services market in the UK, US, and beyond. The team is remote-first/hybrid, but is tight-knit with a huge level of built-up trust, which enables us to move quickly without any personnel drama and politics. ✍️ The Role This role is suitable for a Head of Ops/COO/CoS that wants to get into the ground floor as we scale super quickly next year, and has the energy for that (as it won’t be relaxing, but this is a career maker). This preferably means startup experience in fintech, and someone that has made a load of mistakes and can help us not make the same ones, and frankly can get sh*t done, quickly identifying the correct area of focus at any given time. 🌎 Key skills/responsibilities: You will work alongside the CEO to manage the business day to day. • Self-assured/confident in their own abilities, safe pair of hands, self-starter. The business should be comfortable to put this person in front of reps from large enterprise customers and investors without supervision., • KPI driven with a knack for quickly identifying the bottleneck in company processes and eliminating it and/or systemising a necessary process to make it repeatable., • ⁠⁠Sufficiently technical to do their job, e.g. able to work out how to put together automated dashboards. Comfortable with using AI to help them get things done., • ⁠⁠IQ: knowing what they need to know vs not need to know within the domain. Able to gain sufficient knowledge of product but knowing they don’t need to be a developer, and when they just need to delegate or hire someone else., • ⁠CEO second in command: Could run the company if the CEO was out of action for a month. Banging the daily/weekly/monthly/quarterly drum, and keeping people on track. This includes being empowered to offset me/my cofounder shiny object syndrome. Realistic, pragmatic, getting things back to progress/goal orientated discussion without being obnoxious (i.e. EQ). “These ideas are great. But what part of that can we implement this week to help us solve Y?”, • ⁠Ability to plate spin on a broad range of variable length-running threads without losing their mind. Aware of the details within the company - the fires we’re letting burn vs those we need to fix Example areas of responsibility: Strategic planning with founders, Customer Support, Metrics & Reporting/Investor relations, Compliance, People Ops, Supplier Management, Events. The role has access to an Executive Assistant to help with logistical/admin tasks. 💪 Things we’re looking for It’s a chance to grow quickly, solve problems creatively, and shape an evolving company. You should be happy to dive into diverse responsibilities with energy and enthusiasm. • Proven experience in an operations, chief of staff, or generalist role, ideally in a startup or fast-paced environment., • Strong organisational and project management skills, with the ability to juggle multiple priorities., • A problem-solver who takes initiative and can run with projects independently., • Comfortable working with data and tools to track metrics and build reports., • Familiarity with compliance frameworks (e.g. ISO27001, GDPR) is a strong plus., • Excellent communication and people skills, with the ability to work across teams and with external partners. 🏖️ Why join us / Benefits Working closely with a passionate team in a fast-growing SaaS startup, you’ll be able to make a huge impact to the business and our industry. Expect to do hard work, autonomy, rapid learning, and exposure to various aspects of the business. • Career making founding team member joining at the tipping point of scale, with generous share options., • Work closely with the founders and gain exposure to all areas of building and scaling a startup., • Remote-first role, will need to come into the office a few times per year. Healthy trust based culture with extremely low churn., • Powerful Macbook + the set up you need to do your job well, • London a few times per year for on-site meetings/team away days, • £60-100k depending on experience, pension contribution, • 36 days holiday (inc. BH).

Directorate: Marketing, Education, Events and Membership Reports to: Events and Education Manager Salary range: £ 26,521 - £33,456 per annum, depending on experience Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff) Contract: Permanent, full-time (31.5 hours over 5 days) Job Purpose BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. Main responsibilities Event & Course Management • Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials., • Support course logistics including venue sourcing and management, accommodation and travel, catering and AV., • Support stakeholder management at education courses, including communications with patients, sponsors and event supporters., • Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery., • Coordinate the education bursary programme, including promotion, application management and financial reconciliation., • Coordinate CPD accreditation of educational activities., • Manage events inbox and education team enquiries, delivering excellent customer service., • Input into education budgets by monitoring progress against income and expenditure for owned projects., • Support with BSR Committee liaison and logistics., • Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives, • Can work efficiently on a variety of digital systems and quick to pick up new programs, • Have the confidence to manage stakeholders at all levels and to deal with external contacts, • Have confident time and project management skills, you’ll be working on a lot of projects simultaneously, • Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

You will working closely with 1 other sales executive or 4 members of the internal sales team a long with the technical support team. Field Sales Executive - Engineering. Understanding and educating the Company about customer needs and market developments.

🚨 Operations Exec – Personal Care🚨 💸 £30 – 32k 📍 London (hybrid – 1 day in office per week) At MKJ Ignite, we partner with the most exciting challenger brands in FMCG to find the people who make things happen. Right now, we’re working with a fast-scaling brand that’s looking for an Operations Executive to keep their fulfilment engine running at full speed. In this role, you’ll be the heartbeat of customer fulfilment, making sure every order, whether it’s heading to a major retail partner or a direct-to-consumer customer, is processed flawlessly, dispatched on time, and tracked through to delivery. You’ll work with warehouse partners, courier companies, and the Ops & Projects Manager to keep things moving, solve problems before they escalate, and make sure the data is spot-on. What you’ll be doing: 📦 Process retail and online orders in Unleashed and other systems, ensuring accuracy and timeliness 📑 Prepare all required documentation (packing lists, delivery notes, export invoices) 🚚 Book shipments, arrange courier collections, and track deliveries proactively 🏭 Liaise daily with warehouse partners to confirm dispatch and resolve issues 🔍 Maintain accurate order, product, and customer data in all systems 📈 Support OTIF and fulfilment performance reporting 🚀 Coordinate orders for new product launches to ensure flawless execution 💡 Suggest and implement process improvements to make fulfilment smoother and faster We’re looking for someone who: 🕒 Has experience in order processing, fulfilment, or customer operations (FMCG or e-commerce a plus) 🎯 Is detail-obsessed, organised, and thrives in a fast-paced environment 💻 Is confident using inventory/order management systems like Unleashed (or similar) 🤝 Communicates clearly and solves problems before they become bottlenecks ⚡Can juggle competing priorities without dropping the ball What’s in it for you: 💰 Competitive salary package 🏡 Hybrid working with flexibility to suit your lifestyle 🌴 Generous holiday allowance (plus your birthday off!) 🩺 Private healthcare plan 💷 Pension scheme 🛍️ Discounts on the brand’s products 🚀 A fast-growth challenger brand where your work directly impacts customer experience 📈 Opportunities to grow and progress as the team scales Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office and meet the wider team 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

Job Title: Operations Executive Department: Central Operations Location: London SE1, onsite About Us At Lean Kitchen Network (LKN), we're not just making food - we're redefining the culinary landscape. We partner with global brands like Twisted, Heinz, Doritos, PepsiCo, and Unilever to create and scale innovative food concepts. With over 300+ locations serving our brands, we work with kitchen operators, hotels, universities, and retailers to enhance customer experiences and drive profitability. By joining LKN, you'll be part of a fast-growing, industry-leading company that turns everyday spaces into culinary destinations. The Role We are seeking a highly organised and detail-oriented Operations Executive to join our Central Operations Team. This role plays a key part in supporting supply chain activities, onboarding processes, system builds, and ongoing administrative functions that ensure the smooth day-to-day running of operations. The ideal candidate will be proactive, analytical, tech-savvy, and comfortable working in a fast-paced environment with multiple stakeholders. Key Responsibilities: Supply Chain Support • Monitor stock availability and raise purchase orders (PO) to maintain healthy inventory and supply., • Assist with forecasting and integration processes between suppliers and internal systems., • Prepare and submit aggregator onboarding submissions., • Assist with technical setup for store integrations, aggregator platforms, and middleware connections., • Contribute to system builds for operational processes., • Maintain and update ordering lists to ensure accuracy and usability., • Provide first-line technical support for operational platforms and tools., • Pull and compile data lists and operational information as required., • Prepare and maintain SOPs, forms, and templates for internal and external use., • Support Business-As-Usual (BAU) activities such as promotions setup, SBO management, and scorecard updates., • Maintain and develop the Knowledge Hub for internal process documentation and resources. What We’re Looking For Essential: • Proactive and solution-oriented., • Analytical and data driven - happy to work with numbers., • Strong communication skills with the ability to work across teams as well as working independently., • Flexible and adaptable to changing priorities and able to manage multiple tasks under tight deadlines., • Strong organisational skills with exceptional attention to detail to deliver high-quality work., • Excellent proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace., • Comfortable working with multiple systems and platforms. Desirable: • Experience in a supply chain, operations, or administrative role., • Familiarity with POS systems, aggregator platforms, or middleware., • Basic technical troubleshooting skills. Grow with LKN! If you're ready to take the next step in your career in a supportive and fast-growing company, we’d love to hear from you! 📩 Apply now and start your journey with LKN!

Job Title: Operations Director Location: London (or within a commutable distance, flexibility available for the right candidate in surrounding areas) Contract: Full-Time, Permanent Reports to: Chief Executive Officer Salary: Competitive + Company car or car allowance + Performance Bonus About Busy Bees Busy Bees are a global leader in early years education. We’re a values-driven organisation built on care, quality, service and people. With over 1000 centres globally, and ambitious growth plans in the UK and Europe, there’s never been a more exciting time to join our leadership team. We’re now looking for a proven senior operations leader to take on a pivotal role within our UK leadership team as Operations Director, with responsibility for driving performance across a large, high-profile region that includes our London centres. About the role As Operations Director, you will be accountable for the overall performance, quality, compliance, and leadership of multiple early years education centres. This is a strategic and delivery-focused role that will work closely with the CEO and wider UK and European leadership team to drive growth, performance and transformation across your region. What you will do • Lead and inspire a team of senior operational leaders across a portfolio of centres, • Ensure operational excellence, safeguarding, compliance, and high-quality education delivery, • Be accountable for regional P&L, budget delivery and resource optimisation, • Drive performance across occupancy, compliance, engagement and profitability, • Shape and implement initiatives across employee engagement, retention and talent development, • Scope and support the rollout of tech solutions, new processes and acquisition integrations, • Collaborate cross-functionally with HR, L&D, Finance, and IT to deliver best-in-class services, • Act as a change leader, embedding a culture of high performance, care, and continuous improvement Who We're Looking For We are looking for a high-performing individual who is either currently operating at this level or above but ready to progress into a more complex, fast-paced, and high-growth environment. Someone highly commercial, people-focused, and operationally rigorous. You’ll be confident making decisions at pace, navigating complex stakeholder environments, and delivering measurable results across a large, dispersed, service-based organisation. Essential experience • Substantial leadership experience at Operations Director/COO level, • Demonstrated success managing multi-site teams and senior direct reports, • Background in retail, healthcare, childcare or other regulated service environments, • Strong understanding of the London market including cost dynamics, workforce supply, and customer expectations, • Proven experience leading transformation and strategic initiatives, • Strong track record in budget ownership, financial performance, and KPI delivery Key capabilities • Exceptional leadership and coaching skills, you get the best from your people, • A commercial mind, with a strong grasp of cost, value and performance levers, • Data-driven decision making and proven experience using insights to drive change, • Excellent communicator, able to engage at every level from frontline teams to Board, • Strategic thinker with operational discipline and attention to detail, • Passion for early years education, safeguarding, and improving outcomes for children., • Flexible approach to working hours, including travel across the UK and occasional European visits If you're ready to bring your experience to a purpose-led, high-impact leadership role we want to hear from you!

Building Services Contract Manager M&E Service Provider Commercial Building - City of London £65-68,000 Salary Car Allowance Annual Bonus Pension Etc Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held commercial multi-tenant buildings in the City of London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, and any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment. Person Specification • Experience as an operational and serviced focus leader, in a similar role, • Possess solid understanding of contract commercials, • Be innovative & have proven capabilities to develop & grow contracts / portfolio, • Experience at interfacing at all levels throughout an organisation, • Able to command credibility and can influence a broad range of stakeholders, • High level of personal credibility, customer relationship management, networking and interpersonal skills, • Proven change management experience in the development & implementation of strategic plans, • Exceptional collaboration and community building skills, • Understanding of contracts and commercial models in the market, • Understanding of Industry knowledge and trends Based in the City of London, the building comprises landlord services as well as some tenant/shared areas with tenants of the building being typical of the City, mainly financial / professional services firms. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.

Monetisation Product Manager – Arqiva Rate: £570 - £700pd (Negotiable) | London (Hybrid) | Fixed-Term Contract Arqiva is seeking a dynamic Monetisation Product Manager to lead the development and execution of our monetisation strategy across DTT, OTT, and Audio landscapes. You will play a pivotal role in shaping how Arqiva delivers value to the market, drives revenue growth, and strengthens customer engagement. Key Responsibilities: • Define and Drive Strategy: Develop and articulate a clear, compelling monetisation product strategy for Arqiva, aligned to market trends and business objectives across DTT, OTT, and Audio., • Market Advocacy: Act as the voice of the market, identifying opportunities and challenges in the media and broadcast space to inform product decisions., • Customer Engagement: Build and maintain strong customer relationships to capture insights, validate concepts, and support the development of new business opportunities., • Product Innovation: Lead the design, development, and enhancement of products and capabilities, collaborating with partners to advance the monetisation roadmap., • End-to-End Product Management: Drive the full product lifecycle—from ideation and discovery to launch—working closely with software engineering, architecture, operations, marketing, and other stakeholders., • Portfolio Prioritisation: Manage and prioritise a complex, evolving product portfolio, ensuring focus on high-impact initiatives., • Data-Driven Performance: Define and track monetisation KPIs, monitor performance, and take proactive steps to optimise product outcomes., • Foster Innovation: Encourage a culture of experimentation and creative problem-solving within product management teams., • Risk Management: Identify potential risks and challenges for products and services, implementing effective mitigation strategies., • Commercial Development: Develop revenue opportunities through effective pricing models and cost optimisation., • Content and Communication: Create and deliver compelling content for enablement, executive briefings, marketing, and thought leadership initiatives. What We’re Looking For: A strategic thinker with a strong commercial mindset, exceptional communication skills, and a proven track record of driving product success in media, broadcast, or digital monetisation. You thrive in dynamic environments and can turn insights into actionable product strategies that deliver measurable business impact.

Hybrid - 3 Days A Week Interim - Inside IR35 Local Government Experience ESSENTIAL (Local Authority) The Director of HR is a senior leadership role, integral to the organisation’s Resources Leadership Team. This role will drive the people and culture agenda, ensuring that HR functions enable the delivery of corporate strategy, foster an inclusive and high-performing workforce, and place communities at the heart of organisational delivery. Operating in a complex environment, this role requires collaborative leadership, strong stakeholder engagement, and the ability to deliver modern, effective HR services that support organisational transformation, cultural change and continuous improvement. Key Responsibilities: Strategic Leadership • Provide vision and leadership for HR & OD, ensuring services are modern, effective and aligned to corporate priorities., • Shape and deliver a comprehensive ED&I strategy covering leadership, recruitment, progression, pay, reward, and workplace culture., • Act as an ambassador for the organisation, building strong partnerships regionally and nationally, and deputising for the Executive Director of Resources where required. Organisational Development & Culture • Embed a performance-driven culture based on accountability, innovation and continuous improvement., • Promote employee engagement, wellbeing, and development to ensure staff feel supported and able to reach their potential., • Champion diversity and inclusion, ensuring services and policies actively address inequalities., • Drive culture change programmes that modernise ways of working and improve organisational resilience. People & Service Leadership • Lead a high-performing HR & OD division, motivating staff to achieve excellence., • Deliver efficient, customer-focused HR services grounded in best practice and employment law., • Provide senior-level advice and guidance to Members, the Executive Management Team, and managers across the organisation., • Develop policies, processes and services that improve equality outcomes and employee experience. Financial & Risk Management • Lead the HR & OD budget, ensuring financial discipline, efficiency, and value for money., • Oversee wider staffing budgets, ensuring they align with organisational priorities., • Anticipate and manage risks relating to workforce, legal compliance, and industrial relations. Essential Experience • Senior HR leadership in a large, complex (public) organisation with a proven record of strategic impact., • Successful delivery of organisational transformation, modernisation and culture change., • Strong track record in ED&I, including measurable improvements to workforce outcomes., • Experience of building and sustaining effective partnerships with trade unions, elected members, executive teams and external stakeholders., • In-depth knowledge of employment law, HR best practice and organisational development., • Strategic thinker able to balance vision with operational delivery., • Influential leader with exceptional communication, negotiation and stakeholder management skills., • Proven ability to inspire trust and confidence at the highest levels., • Innovative problem-solver with resilience and political acumen., • Financially astute, with a record of effective budget management., • Strong commitment to personal leadership, professional development and values-based working.

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead the operational strategy and execution across our growing banking platform. Reporting directly to the CEO and serving as a key member of the Senior Leadership Team, the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering scalable, resilient, and client-centric operations that are fit for the digital age. Key Responsibilities: Strategic Leadership • Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions., • Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage., • Lead all banking operations, including critical third-party and outsourced service providers, ensuring seamless service delivery and adherence to SLAs., • Design and optimise processes for operational efficiency, quality, control, and regulatory compliance. As first-line owner of financial crime risk management and controls, the COO will ensure efficient and compliant operational execution across the following risk areas: • KYC & Customer Due Diligence (CDD): Oversee end-to-end KYC lifecycle, including onboarding, periodic reviews, and trigger-based updates., • Client Onboarding: Deliver compliant, efficient onboarding journeys aligned with risk appetite and regulatory requirements., • Transaction Monitoring: Ensure timely, effective investigation and escalation of alerts, including SAR management., • Sanctions Compliance: Oversee screening and escalation processes for sanctions adherence across clients, payments, and vendors., • Anti-Fraud Controls: Implement and oversee fraud detection and prevention frameworks across all customer channels., • Surveillance: Monitor for market abuse and misconduct through robust communications and trade surveillance., • Governance & MI: Deliver actionable financial crime metrics, ensure first-line ownership of controls, and provide insight into emerging risks., • Act as the senior first-line lead for Consumer Duty, ensuring all customer journeys deliver good outcomes and fair treatment across the product lifecycle., • Embed Consumer Duty principles into operational processes, MI, complaints handling, and service design (price & value, consumer understanding, product suitability, support)., • Lead delivery of customer outcome testing and ensure operational ownership of resulting action plans and improvements., • Drive a culture of accountability for conduct and customer outcomes within the operations function., • Lead the delivery of high-integrity, real-time payment and settlement services across multiple channels and currencies., • Ensure compliance with payment system rules, internal policies, and applicable regulatory standards (e.g., Faster Payments, BACS, CHAPS, SWIFT)., • Maintain a strong first-line control environment, aligned with enterprise risk frameworks and regulatory requirements and expectations, including the safety of client assets (segregated, safeguarding, CASS etc.), • Ensure ownership and effective execution of first-line risk and control responsibilities, including RCSA, control testing, and incident management., • Provide timely and transparent operational risk reporting to the Executive Team and Risk Committees, including emerging risks and remediation status., • Ensure adherence to enterprise-wide risk policies, with clear accountability for first-line execution., • Lead the development and execution of the Bank’s operational resilience strategy, including scenario testing, impact tolerances, and disruption readiness., • Ensure comprehensive and regularly tested Business Continuity Plans (BCPs) are in place and tailored to the Bank’s critical business services., • Lead operational planning and budget management, ensuring alignment of resources to strategic priorities., • Inspire, lead, and develop a high-performing operations team aligned with the Bank’s mission, culture, and values., • Continuously assess the operating model and talent requirements to ensure capability, agility, and succession readiness., • Develop clear partnership, sourcing and location strategies to optimise business performance., • Serve as an active member of the ExCo, contributing to enterprise-level strategy, planning, and performance oversight., • Bachelor's degree in Finance, Business, or a related discipline; MBA or equivalent postgraduate qualification preferred., • 15+ years of progressive leadership experience in banking or financial services, with proven expertise in operations, payments, and risk control environments., • Deep knowledge of operational frameworks, payment systems, and regulatory standards (e.g., AML, KYC, CASS, PSD2, Consumer Duty)., • Demonstrated success leading large, multifunctional teams in complex, regulated environments., • Experience embedding regulatory principles into scalable operational processes., • Visionary and results-driven, with excellent judgment and commercial acumen., • Strong communicator and cross-functional collaborator, including at Board and ExCo level., • Pragmatic leader with high integrity, resilience, and a deep sense of accountability. This is more than a senior leadership role — it’s a chance to shape the operational backbone of a future-forward financial institution. As COO, you’ll be instrumental in defining how we scale, serve our customers, and respond to a rapidly evolving regulatory and operational landscape. Join us in building a platform that is efficient, resilient, and designed around fair customer outcomes. Location · London (5 days per week in the office) · Travel to other locations may be required on occasion. Diversity Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? • Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred., • Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus 1–2 global trips per year., • 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment., • Demonstrated experience coaching or managing small technical teams and leading cross-functional project work., • Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance., • Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage., • Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations., • Proven ability to read the room, calibrate communication style, and influence outcomes with board‑level stakeholders., • Organizationally and cross‑culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives., • Track record of spotting white‑space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics)., • Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms)., • Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments)., • Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva)., • Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required • Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred., • Experience in broadcasting, streaming, and videography is an asset., • Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset., • Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? • Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness., • Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy., • Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security., • Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption., • Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams., • Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences., • Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions., • Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads., • Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

A highly regarded independent Commercial Broker are currently looking to add home based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. This is a remote position with occasional visits to the office. About the role: • To deliver high quality and efficient service to clients., • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers., • Customers will range in size and shape, from smaller clients up to large corporate sized risks, • Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate., • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key skills/experience required: • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge., • Good communication, decision making and problem-solving skills., • Excellent relationship building skills., • Previous experience working with Acturis, • The ability to work under pressure and assimilate large quantities of information quickly, • Influencing and negotiation skills, • Commercial awareness, • An eagerness to progress with your CII qualifications would be supported, but is not essential Salary/Benefits Information: • Salary to £45k, • Remote / home based, • Market leading benefits package, • 31 days holiday (+ bank holidays), • Excellent opportunity for career development and progression Contact: David Harries Reference: DH/86860 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Role: Salesforce Functional Consultant – CPQ Focus Location: London – Hybrid (2–3 days in office) Salary: Up to £70,000 + Bonus + Full Benefits Package HD-TECH are exclusively supporting a rapidly expanding digital consultancy that has built a strong reputation for delivering sophisticated Salesforce solutions across both domestic and international markets. With an impressive track record of end-to-end Salesforce rollouts, they are now looking to bring on board a talented Salesforce Functional Consultant with hands-on CPQ project experience to join a major greenfield transformation for a high-profile client. This consultancy is known for delivering multi-cloud implementations across a range of sectors and is frequently among the early adopters of emerging Salesforce innovations—including cutting-edge AI and automation tools. The business has seen outstanding success over the past year, delivering several major implementations and earning industry recognition for customer satisfaction and solution excellence. As a result, they are scaling again and looking for experts to help lead from the front. In this role, you will: • Be part of a collaborative UK-based delivery team, engaging in full lifecycle Salesforce projects, • Work directly with enterprise clients, gathering requirements and leading on CPQ configurations, • Gain mentorship from some of the most accomplished Salesforce minds in the ecosystem—ranging from Solution Architects to Executive-level leaders, • Follow a defined progression pathway, with real opportunities to step into senior roles within 12 months, • Demonstrated experience as a Salesforce Consultant with a strong track record on CPQ projects, • Experience across core Salesforce Clouds (e.g. Sales, Service)

Our client: • Leading food organisation working across all out of home sectors both public and private sector, • Fantastic culture focused on personal development that offers flexible hybrid working, • Clear strategy focused on sales and profit growth. Research & insights are at the centre of decision making The role: • As category executive you will support the category managers and the development of growth campaigns to increase market share and drive revenue with customers., • The category executive will analyse market trends and customer insights to inform product and category strategies, • The category executive is responsible for identifying new growth opportunities and developing category management plans to meet customer and business needs, • The category executive will collaborate cross-functionally with Buying, Sales, and Suppliers to ensure effective execution of category strategies, • You will also coordinate with the campaign & activation team for effective promotions, • As category executive you will be involved in supporting both own brand and branded business across various channels. Ideal candidate: • Proven experience in a commercial setting or a related role, preferably within the food or retail industry, • Strong analytical skills with the ability to identify trends and opportunities in data, • You will be a creative thinker with a flair for innovation and “thinking outside the box”, • Excellent relationship-building and stakeholder communication skills, you will also have strong negotiation skills and have a result focussed mindset towards delivering success., • Passion for food and understanding of consumer needs are advantageous, • Confident in working cross-functionally with internal departments and external suppliers Benefits & details: • £Competitive base, • Hybrid Working – 2 days a week in the office, 3 days a week from home, • Pension, • Genuinely lovely culture with low staff turnover and a collaborative environment Please send your CV using the form on this page, quoting reference 16/17432/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Management Consultant, Digital Transformation The Company Stratt is a consultancy firm specialising in sustainably responsible, enterprise digital transformation. We partner with executive teams from some of the world’s most recognisable brands to design, build and manage transformative enterprise capabilities. We believe in healthier business for people and our planet. We are ranked by EcoVardis in the Top 7% of the world’s most sustainable business and aspire for B-Corp accreditation later this year. After continued success, we plan to expand our consultancy team to support our growth. The Role We are seeking a highly commercial, expert and ambitious management consultant to join our Life Sciences business consultancy practice. As a life sciences digital transformation consultant, you will be instrumental in shaping the business of our clients in the life sciences sector. Your expertise will guide commercial biotech and pharmaceutical executives through market analysis, commercial strategies, operational business design and new technology implementation to deliver rapid commercial outcomes for their international teams. This role offers accelerated career growth for ambitious individuals and presents a unique opportunity to join an ethical and profitable scale-up with ambitious plans for growth. Responsibilities • Lead the design and implementation of market, competitor and customer analysis to derive unique insight that informs strategic, operational and technological unmet needs, • Oversee the development of client reports, authoring succinct business insight and commercial recommendations that steer client capability investment priorities, • Act as a subject matter expert for internal content marketing, sales and growth activities, contributing towards campaign execution and amplification where appropriate, • Author expert thought leadership that reflects unmet client needs and the evolving enterprise capability landscape, championing business transformation with client teams, • Author evidence-based recommendations that drive commercial strategy and business performance in the life sciences sector, leveraging market trends to inform your decisions, • Author commercial strategies and tactical roadmaps designed to steer the advancement of international competitive capabilities, supporting client presentations where required, • Architect new client business models, operational governance and measurement frameworks designed to ensure the performance of international cross-functional teams, • Leverage expert knowledge of enterprise CRM, CLM and analytical platforms to design business strategies and operational governance that maximises client investments, • Author governance tools that elevate and embed new operating standards to ensure uniform and expert decisioning for client teams, • Serve as an expert client advisor and, in collaboration with executive leads, oversee internal cross-functional teams throughout the entire project lifecycle, • Demonstrate the highest professional standards and ensure quality control across all business and client materials, supporting junior teams to uphold these standards, • Contribute towards new business efforts and client account strategies, designed to forecast and maximise the value we provide to existing and prospective client teams, • Provide line management support to team members, offering counsel and nurturing their career development as appropriate, • Contribute towards company ESG initiatives, taking an active and independent role in having a positive impact on people, the environment and our planet. Candidate Profile • BSc/MA in Science, Technology, Engineering or Mathematics (STEM) field, • 5-8 Years consultancy experience, with a focus in the Life Sciences transformation, • Expertise of the life sciences product lifecycle, with a focus on Commercialisation, • Experience of enterprise CRM, CLM and Analytics platform technologies and their use, • An entrepreneurial and data-driven mindset, able to critically examine business challenges, • A well organised individual able to uphold professional quality standards independently, • A problem-solver, with high emotional intelligence and fast-track leadership potential, • Someone seeking the freedoms and opportunities to lead in a scale-up environment, • Someone seeking to make a positive impact on people and the planet, • Proficient in MS Office with advanced use of MS Excel (MS PowerBI experience preferred) Compensation & Benefits • 30 days holiday plus bank holidays, • Competitive salary and pension based upon experience, • Annual personal plus company performance bonuses, • Personal development allowance that can cater to your learning preferences, • Accredited B-Corp offices, plus hybrid and flexible working offered as standard, • Onsite fitness studio with various classes that include Yoga, Pilates, HIIT etc., • Tuesday afternoon tea and cakes, monthly breakfast club plus separate networking drinks, • Subsidised specialty coffee plus daily healthy lunch options onsite, • Central London location, with large open air rooftop terrace overlooking the skyline, • Various summer and winter socials, parties and calendar events. We are an Equal Opportunity Employer, and our people are everything to our business. We encourage each team member to be fearlessly human and we welcome their entire person. We proudly base our employment, promotion and evaluation decisions solely on qualifications, merit and business need.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers., • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention., • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports., • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes., • Inspire and attract top talent to your team. Account Health Management & Customer Outcomes • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region., • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography., • Accountable for executive engagement, account health, and risk mitigation., • Oversee customer planning, deployment, account-level reviews, and escalations., • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success., • Handle all escalations, executive engagement, and at-risk account interventions., • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams., • Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization. Cross-Functional Collaboration & Business Leadership • Lead the communication channel into the business, manage business change, and drive process improvements., • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals., • Engage with Professional Services for implementations and extended expertise deployments., • Partner with Sales and Product field leaders to drive adoption and retention., • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support., • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area., • Ensure consistent application of global playbooks per product., • Provide field feedback and interlock with Product/Engineering., • Align with Support, which is globally owned but locally deployed. Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity., • Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations., • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction., • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams., • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions., • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps., • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict., • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements., • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs., • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success., • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred., • Client-focused program management expertise preferred., • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred., • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel., • Fluent English. Any additional European language will be a plus. Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Architect (SC Clearance Required) Job Type: Permanent Location: London (Onsite) Number of hours: 40 hours per week – full time Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role • Should own the Architecture responsibility (end to end), Designing complex On premises and cloud solution., • Overall governance of Azure Infrastructure and Platform., • Design and Architecture knowledge for Azure Landing zone., • Closely working on IAAS and Platform projects aligned with different support teams, Technical Architect, Security Team, Service Manager through a DevOps board., • Management of Azure Landing Zone subscription hosting Infrastructure components., • Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions., • Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services., • Deliver secure way of network routing using Application Gateway, Azure Firewall, Network Security Group., • Design and Configuration of point-to-site and site-to-site for high secure VPN connectivity from end user’s device and Sizewell C various offices and sites., • Configuration of Data Lake storage, ensuring security hardening. Compliance of backup and restoration., • Integration of IAAS, PAAS and SAAS application with Microsoft Entra ID (AAD) for secure access through SAML SSO., • Maintain the lifecycle of Enterprise Application and App registration certificate., • Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc., • Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic managed via AZFW., • Password management, disk encryption management through Azure Key Vault limiting access. Working with Vodafone network team and Site IT to ensure smooth go-live of new Sizewell C sites and ensure internet and print functionality., • Closely working with Lead Architect, Technical Architect to review the design and implement resources based on the approved design., • Third party vendor Management mostly Microsoft Azure Support. Working with TAM and dedicated Solution Architect to ensure new features and updates are discussed and implemented based on requirement., • Working with many different support organizations carrying out Auditing, Costing, Governance etc ·, • DevOps and IAC ( Terraform ) Key responsibilities: • A good understanding and exposure to Microsoft enterprise services frameworks and practices, • The role must have strong on premises and Cloud Integrations skill, • Good understanding of competitive technologies to properly assess feasibility to integrate with customer solutions and understanding of Agile life-cycle, • Should be Core On premises, Azure Solution Architect and have high experience in solution designing., • Should have excellent communication skills, the role is to work along with customer, understand their business/technical requirement and design Domain Merger, Identity management, solutions which is best suited for the environment, • Should be well versed in creating issue documentation and technical FAQs, • Experience in architecting significant infrastructure and must have worked as Azure Technical Architect, • Good overall understanding of IT infrastructure design, IT operations and Experience in developing High Level and Low-Level Designs to meet Customer requirements, • Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project., • Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems, • Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud architecture, including hands-on deep dive when required., • Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents, • Experience of working on both SAFE / AGILE project delivery Your Profile Essential skills/knowledge/experience: • MS Azure solution architect certified, • Strong knowledge on designing azure infrastructure and platform., • Designing expertise on Azure landing zone using DevOps, Github and Terraform., • Strong Expertise on Azure and Cloud network, • Facilitate and lead client configuration planning meetings and articulate pros & cons of design/architecture decision across a wide spectrum of factors, • Experience with PowerShell, • Strong working experience on Windows Servers 2019, 2022, • Good to have hands on working experience upgrading Windows server operating system., • Certification and Experienced Architecture Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Client Delivery Executive The Client Delivery Executive (CDE) is the primary point of contact for clients, ensuring the seamless delivery of services and maintaining a high-quality client experience. This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management * Act as an ambassador and advocate for clients. * Own and lead the end-to-end client service experience. * Build and maintain strong, trusted relationships through regular engagement. * Work with leadership to shape long-term service strategies. Client Management * Understand client strategies and timelines to support effective planning and delivery. * Lead client onboarding and transition activities post-contract. * Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. * Ensure transparent and timely communication with clients at all times. Order Management * Support clients in placing orders and defining requirements. * Coordinate internal teams to ensure accurate pricing, quotations, and fulfilment. * Manage non-standard client requests and challenge assumptions to deliver better outcomes. * Keep clients informed of progress, timelines, and potential risks. Continuous Improvement & Support * Identify opportunities to enhance the client experience. * Innovate in service delivery methods and engagement approaches. * Support proposals, audits, site tours, workshops, bids, and negotiations. * Review and interpret performance reports, highlighting exceptions and driving resolution. Skills, Experience & Qualifications * Strong commercial and operational awareness. * Proven experience in service delivery, ideally within technical infrastructure, data centre, or related environments. * Skilled at building and managing client relationships at all levels, including C-suite. * Excellent communication skills, both written and verbal. * Detail-oriented, analytical, and highly confidential. * Proficient in Microsoft Office applications. * Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract Management Continuous Improvement Commercial Awareness Microsoft Office Service Delivery / Client Delivery roles Account Management or Customer Success in B2B environments Technical Infrastructure / Data Centres / Cloud Services IT Services or Managed Services Providers (MSPs) Telecommunications / Network Services Operations Management with client-facing responsibilities Escalation Management Onboarding & Implementation SLA Management Business Development Support Project Coordination Executive-Level Engagement

Associate Product Manager (Mobile) £40,000 - £50,000 + 10% bonus + benefits London (2 days per week in the office) Our client Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue. With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury retailers and brands including Harrods, Selfridges, John Lewis, Liberty’s, Apple, Cartier, De Beers, Hermès, Rolex, Dior and Jimmy Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing native iOS & Android app. The focus of the team is to ensure a consistent and seamless user experience, ultimately leading to a single, unified self-service platform across both web & mobile. As APM, you will oversee A/B and MVT to drive improvements and optimise user experience. Through analysis of data, the APM will generate insights that lead to innovative ideas and product enhancements. As Assistant Product Manager, you will: • Own the planning, development, and backlog of all native app features., • Brief internal stakeholders (Data, Engineering, Production) to ensure alignment on timeframes, requirements, and impacts., • Oversee the execution of A/B and MVT optimise product performance., • Collaborate with the Data team on app analytics to identify new areas of focus., • Support Product Managers with providing customer engagement data to local markets for business reviews., • Collaborate with local markets to understand website traffic and identify customer pain points., • Work closely with your Technical Product Manager counterpart who in turn will schedule sprints with the engineering team. To apply, you should have • Experience working as an Associate Product Manager, Assistant Product Manager, Product Executive, or similar., • Experience working on native mobile products (iOS & Android)., • Worked on the product strategy & delivery of a consumer-facing digital product., • A strong understanding of UX & design., • Overseen A/B or MVT in the past, drawing from these results to improve UX., • Demonstrable experience using data to inform insights along with an analytical mind., • Strong planning, communication and project management skills. The perks • 25 days holiday + bank holidays., • An extra day off for moving to a new house, • 2 days off for your wedding, • 3 days off for charity / community days., • Private healthcare and medical cashback plan., • Perkbox., • Competitive pension plan., • Virgin gym membership. Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

Heriot Brown is supporting a fast-growing, listed fintech pensions provider with the appointment of a Senior Legal Counsel. This is a chance to join a small, high-impact legal team at a mission-driven company reshaping how people manage their retirement savings. The role Reporting to the Chief Legal Officer & General Counsel, you’ll support continued growth and regulatory responsibilities with exposure at Board and Executive level. You will: • Ensure compliance with UK pensions law and regulation, partnering with Compliance and Risk., • Handle complex customer matters (e.g. death benefits, complaints, FOS/POS)., • Manage pensions/consumer litigation., • Support the CLO/GC on committees, governance, commercial negotiations, and deputise when required., • Develop policies, practices, and precedents to strengthen compliance and operations. About you UK-qualified solicitor with experience across some of: • UK DC pensions (death benefits, PSOs, KYC/AML, HMRC guidance, ITEPA)., • Inheritance/guardianship/family law aspects of pensions., • Financial services regulation (ideally pensions/FCA; DWP/TPR exposure welcome)., • Consumer Duty and consumer protection., • Data protection (UK GDPR/ITEPA) and privacy., • Excellent drafting and communication, simplifying complex issues for non-legal teams., • A proactive, problem-solving approach beyond strictly legal work., • Comfort in a fast-paced, non-hierarchical environment., • Ownership of projects and contribution to long-term compliance infrastructure. Why join? • Mission-driven business with strong growth and an inclusive, transparent culture., • Remote-friendly with London office access., • Collaborative, outcome-focused team where legal has a clear voice. Interested? For an informal call, click ‘Quick Apply’ or reach out directly to Stephanie Jones — .

• Customer Success Executive, • £35,000 base salary, • 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: • Be the customer’s first point of contact and provide feedback loop to the product team to help improve the platform, • Identify opportunities for growth by relaying information back to the Account Management team, • Respond to support queries, provide answers and be the go-to guide, • Promote the value of the product, • Assist in creating training courses and educational materials, • You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: • Possesses an entrepreneurial spirit, • Proven work experience in a Customer Success role, • Exceptional ability to communicate and foster positive business relationships, • Technical skills required, as they relate to the use of the product or service, • Possess a strong work ethic and relentless attitude to achieve success, • Open to a culture of innovation, professional development and collaborating with others in a team What the Customer Success Executive will get in return: You will receive a basic salary of up to £35,000, hybrid working, all the latest tech and 25 days holiday. What do next: Apply now and get in touch with Alex.

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

Employer: DWS Group Title: Corporate Legal Asset and Portfolio Fund Management professional Location: London About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Team / division overview: This role will sit in the DWS Private Equity Infrastructure business (“DWS Infrastructure”), which acquires and manages Equity investments in businesses that provide essential Infrastructure services across the transportation, energy, digital and social infrastructure sectors. With investment teams located in Europe, the business has a strong European footprint and is focused on managing infrastructure portfolios that can meet the needs of institutional investors and private clients worldwide. The division has funds under management of c.€24.4 billion. DWS Infrastructure is looking for a London-based corporate qualified lawyer to join the team on a permanent basis to support the asset management activities of the DWS Infrastructure business. The candidate will support the full lifecycle of asset management for DWS Infrastructure’s portfolio companies. Role Details: As a Corporate Legal Asset and Portfolio Fund Management professional you will be providing support to the investment and asset management teams on a variety of legal aspects of asset management and portfolio company related matters. We currently have c. 17 assets under management, with that number growing as we continue to deploy capital: • Providing support for our portfolio companies on key commercial contract negotiations eg. project agreements, standard form services or customer agreements including liaising with management teams and legal teams in our portfolio companies, • Providing support on the recruitment process for management team members including review and negotiation of service contracts and employment arrangements, engagement letters with recruiters and appointment of non-executive directors, • Liaising with external counsel on the implementation of management incentive plans including amendments to shareholders agreements, articles of association, share issuances and capitalisation of funding, • Assisting with execution of arrangements for new joiners and leavers to management incentive plans, • Assisting with corporate governance matters for our portfolio companies including liaising with outsourced corporate service providers, • Attending Investment Committee meetings and preparing records of the meetings, • Providing a first point of contact for and managing the relationship with our outsourced service providers and the investment team on negotiations of NDAs, release letters and engagement letters and managing the relationship We are looking for: • At least 4 years PQE experience at a national or international law firm of repute with experience in general corporate and/or commercial contract law matters, • Experience working with infrastructure fund clients preferred, but not essential, • In-house experience preferred (including secondments), but not essential, • Ability to manage and progress workstreams independently, whilst also working within a team environment, • Strong workload management and prioritization skills, • Good communication skills, including ability to distil complex legal matters for the communication and discussion with the investment team members, • Qualified in England and Wales; dual qualification in any European civil law jurisdiction would be beneficial, but not essential, • Language requirements: English (fluent); proficiency in any other European language would also be beneficial What we’ll offer you: At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone. Some of our core benefits: • 30 days’ holiday + bank holidays, with the option to purchase additional days, • A non-contributory pension scheme, up to 10%, • Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders, • Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance, • The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our commitment to equal employment opportunity Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. DWS is an equal opportunities employer and we welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations. We are committed to providing a working environment free from harassment, discrimination and retaliation.

About Us: Supporting Education Group (SEG) is a purpose-driven, private equity-backed organisation on a mission to make a meaningful difference in the world of education. Through our School Business Services (SBS) brand, we deliver expert finance and operations support that helps schools and academies run efficiently - so they can focus on what matters most: delivering excellent outcomes for children. With over £10m in revenue and more than 100 dedicated professionals, SBS is a cornerstone of our growing professional services practice. About the Role: We are looking for a commercially minded business leader with experience in school finance - but this is not a Finance director role - your focus will be on meeting the challenges of schools and multi-academy trusts to grow our highly regarded SBS business. As the senior leader for this business unit, you'll combine strategic vision with hands-on leadership to drive commercial growth, operational excellence, and service innovation. Reporting to the Managing Director for Professional Services, you will shape and deliver our strategy, inspire your teams, and ensure exceptional client experiences that have both educational and commercial impact. Key Responsibilities: * Lead the strategic direction, growth, and profitability of the SBS business unit. * Develop innovative, tech-enabled service propositions that meet evolving customer needs. * Build and nurture a high-performing 100+ person team with an empowering leadership style. * Foster a strong customer-first culture and ensure high levels of client retention and satisfaction. * Collaborate with sales, marketing, and product teams to deliver successful go-to-market strategies. * Oversee operational models that improve efficiency, support investment in people, and enable scaling. * Act as a sector thought leader and ambassador for SBS within the education community. What We're Looking For: * A senior leader with proven success in growing and scaling commercial operations. * Strong experience in leading high-performing teams and delivering operational excellence. * Commercial acumen and experience managing significant P&L responsibility. * A customer-focused, entrepreneurial mindset with the ability to drive innovation and transformation. * Essential: experience in the education sector, with knowledge of Multi-Academy Trusts (MATs) and schools. * Skilled in strategic planning, stakeholder engagement, and cross-functional collaboration. * Executive presence, strong communication skills, and the ability to inspire confidence at all levels. Desirable: * Schools and MAT finance experience. * Experience in delivering professional services, ideally subscription-based. * A tech-savvy approach to service innovation and operational improvement. Why Join Us? At SEG, you'll be part of a values-led, ambitious organisation making a tangible difference to schools and education providers across the UK. You'll work alongside talented, purpose-driven colleagues in a collaborative environment where innovation and growth are celebrated. We offer: • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays, • Private medical scheme, once you've passed probation, • From day 1, free life insurance covering up to x4 your salary, • We'll both add money into your pension pot after 3 months, • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn, • Learning and development opportunities, • Performance-based bonus and an opportunity to participate in an EBT share scheme This is a rare opportunity to lead and grow a respected, values-driven brand in the education sector - with the autonomy to shape its future and the backing of a successful, ambitious group. You'll work alongside a talented leadership team, drive meaningful change for schools, and make a tangible impact on outcomes for children. If you want to lead a high-profile business unit where your strategic thinking, commercial drive, and sector expertise will shape the next chapter of success, we'd love to hear from you.

Membership Development Officer Location: London (hybrid, with UK travel) Salary: Up to £29K Start: ASAP Duration: Until December 2026 We are delighted to be working with a leading professional membership body to recruit a Membership Development Officer. This is an exciting opportunity for a motivated and proactive individual to play a key role in driving membership growth, engagement, and retention. The Role As Membership Development Officer, you will: • Support the delivery of the organisation’s membership recruitment and retention strategy., • Promote the value and benefits of membership to prospective and existing members, industry stakeholders, and partner organisations., • Develop and deliver engaging membership communications and campaigns across digital, print, and events channels., • Represent the organisation at key events, exhibitions, webinars, and workshops across the UK., • Provide first-class support to members and prospective members, handling enquiries with professionalism and diplomacy., • Contribute to the management of CRM records, membership applications, subscriptions, and renewals. This is a varied, hands-on role where no two days will be the same, from presenting to prospective members and supporting national events, to producing engaging membership marketing content and building strong stakeholder relationships. About You We are looking for someone with: • Experience in a membership, professional body, or customer-focused environment., • Excellent communication skills with the ability to engage and influence at all levels., • Strong organisational and administrative skills with keen attention to detail., • A proactive approach to building relationships and identifying growth opportunities., • Confidence in using digital tools, CRM systems, and Microsoft Office., • Experience in marketing content creation, events support, or professional registration processes would be advantageous, though not essential. The Offer • £29K, Life Insurance, 8% Pension, Healthcare Scheme, Training & Development & Staff Socials, • Flexible, blended working (Central London office + home working), • Opportunity to travel and represent a respected professional body across the UK, • A supportive team environment with real scope to develop your career in membership To apply for the role of Membership Development Officer , please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a Customer Relations Executive. The role reports to the senior customer relations position and is responsible for providing great experience for our customers who require support. The primary function involves responding to customers efficiently across various channels, including email, social media, written correspondence , and telephone. Responsibilities include providing professional, appropriate, and timely responses to all customers, following the Comments & Complaints Handling Procedure, Passenger’s Charter, and National Rail Conditions of Carriage. Key accountabilities: • To facilitate prompt and comprehensive investigation of customer complaints by collaborating effectively with all relevant departments within the organisation., • To deliver excellent customer service based on a fair, reasonable and empathetic understanding of customer needs and our customer standards., • To ensure targets for meeting customer standards and contractual commitments are consistently met., • Respond to telephone calls, written correspondence, compensation claims and emails to resolve customer enquiries and complaints., • Provide professional customer service for assisted travel booking, • Provide customers with an after sales service for all tickets sold through all channels including smartcards to encourage repeat business., • Treat all customers with respect and empathy putting yourself in their shoes even when industry policies prevent you from agreeing with the customer’s expectation., • Take personal responsibility for answering customer questions or solving problems, using the most up-to date knowledge and information and the most effective means including emails, calls, letters, and c2c’s social media platforms, • Respond to customer’s queries on a pro-active basis as appropriate through Twitter or other Social Media channels as required, • Ensure all customer responses are of a high quality and a minimum number of contacts responded to per day as determined by the departmental guidelines, • Refer for investigation all serious issues, including specifically those that relate to staff, safety, race, disability, claims for lost, damaged property or personal injury and where an issue requires immediate corrective action, • Analyse and record the key issues of all cases to ensure accurate reporting for quality purposes., • Ensure that all issues raised in any customer contact are properly addressed to achieve first time resolution. Immediately escalate any issue to the Senior Customer Relations Executive or other Manager, which is likely to cause regulatory concerns or negative publicity., • Assess and award compensation, where appropriate, in line with departmental guidelines, • Record and administer any refunds of unused tickets in accordance with company guidelines, • Support the work and responsibilities within the Customer Experience team from time to time as required, including customer engagement activities. Experience, knowledge and qualifications required: • Ability to compose responses to customers to a professional standard for the purpose of clear and effective answer to all contacts, • Excellent telephone manner and ability to deal with customer issues., • Ability to remain calm and professional under pressure when dealing with passengers whose expectations have not been met, • Experience of delivering excellent customer service and meeting targets in a fast-paced, • A track record of building positive relationships with multiple stakeholders, • Understanding of rail industry and fares and ticketing desirable but not mandatory, • A pro-active “can do” approach to resolving customer issues, • Excellent people and communication skills with ability to deal with people and problems effectively and with ease at all levels, • Desire to work in an environment of rapid growth and an ability to not get frustrated with last minute changes

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Transformation Consultant Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting challenge to work with senior client executives to identify and articulate transformation opportunities? We have the perfect role for you – Transformation Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Opportunity to work for one of the Big 4 Professional Services firm., • Senior Role giving opportunities for career profile growth., • Opportunity to work with cutting edge technology like AI & Data. The Role As a Transformation Consultant, you will work with major airlines, hotels, transport operators, and hospitality brands to solve their most complex business challenges through a combination of strategic thinking, proof-of-concept development, and capability building. You will help clients discover the right problems to solve and build internal capabilities for sustained transformation. As a transformation consultant you will be instrumental in developing our enablement methodology - moving beyond traditional consulting to create lasting change through stakeholder engagement, value demonstration, and organisational capability building. Key Responsibilities: • Problem Discovery & Framing - Work with senior client executives to identify and articulate transformation opportunities that deliver measurable business impact., • Proof of Concept Development - Design and deliver rapid prototypes and pilots that demonstrate value before large-scale investment., • Stakeholder Engagement & Alignment - Build consensus across complex organisations, managing competing priorities and driving decision-making., • Value Demonstration - Create compelling business cases and ROI models that secure executive buy-in and funding for transformation initiatives., • Capability Building - Transfer knowledge and skills to client teams, ensuring sustainable transformation beyond project delivery., • Strategic Blueprint Design - Define target operating models, customer journey maps, and transformation roadmaps that balance ambition with practical delivery., • Workshop Design & Facilitation - Lead collaborative sessions that generate insights, align stakeholders, and drive actionable outcomes., • Practice Development & Innovation - Contribute to our enablement methodology, thought leadership, and reusable assets that differentiate TCS in the market, whilst driving innovative approaches to transformation challenges., • Team Leadership - Guide diverse teams combining strategy, technology, and change expertise to deliver integrated solutions. Essential skills/knowledge/experience: • Professional experience of business/digital transformation., • Travel, Transport, and/or Hospitality sector expertise., • Deep understanding of industry dynamics, customer expectations, and operational challenges., • Problem-solving methodology - Proven ability to break down complex business challenges into actionable components and solution pathways., • Stakeholder engagement & organisational navigation - Track record of building relationships across C-suite, middle management, and operational teams, with proven ability to operate effectively within hierarchical, culturally diverse environments and complex networked ecosystems., • Value demonstration expertise - Experience creating high level business cases and proof-of-concept approaches that secure executive commitment., • Transformation methodology & innovation mindset - Familiarity with design thinking, agile, change management (PROSCI or equivalent), and transformation frameworks, combined with ability to pioneer innovative approaches to complex business challenges., • Workshop facilitation skills - Ability to design and lead collaborative sessions that generate insights and drive decision-making., • Excellent communication skills - Outstanding written, verbal, and presentation skills with ability to adapt messages for different audiences., • Technology fluency - Understanding of CRM, eCommerce, automation, AI, and digital platforms (implementation experience a plus)., • Business acumen - Commercial awareness with ability to understand client business models, competitive pressures, and growth imperatives. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

• Business: emap, • ___: Property Week, DFNI Magazine, Frontier Magazine, AV Magazine, Packaging News, Retail, Quality Food, Motor Trader Magazine, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £25,000 + Bonus About the Company and the Brand: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight, and bespoke marketing solutions. emap’s Emerald division consists of exciting B2B brands and over 30 events annually including the Frontier Awards, DFNI Cruise Conference & UK Quality Food Awards to name just a few. The events portfolio is made up of conferences, awards, and exhibitions taking place primarily in the UK & a few internationally. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions, and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail along with the ability to multi-task to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brand to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Liaising with the production/AV supplier in pre-production and assisting with all aspects of the staging requirements for the events., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • On-site event support – specific responsibilities are allocated by the Event Manager, including overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree Desirable, • Experience of events/customer service, • Proficient use of the latest version of Microsoft Office, • Proven ability to handle multiple deadlines, • Excellent communication skills, • Experience in managing events websites – desirable, • Attention to detail Core Competencies: • A driven individual with excellent planning and organisational skills, • Proactive and confident, • Flexibility in working hours during events, • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines, • Able to read and interpret data effectively, • Takes a creative approach to everyday challenges, • Enthusiasm and willingness to change and innovate processes, • Ability to multitask and prioritise workload effectively, • Represent the brand and business as a positive ambassador, whilst onsite at events and in communications Personal Attributes: • Able to use initiative and be proactive, • Calm and professional under pressure, • Deadline driven and results orientated, • Creative, • Punctual, • Positive and enthusiastic, • Team player, • Organised, tenacious and committed, • Passion for events What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

The Opportunity For our London office, known for its casual, social and international culture, we are seeking an exceptional Senior Principal (SP) to join our Leadership Team. The SP will lead a portfolio of life sciences consulting accounts, driving both delivery excellence and business growth. You will bring with you a proven track record of selling and leading large-scale, high-impact programmes, preferably in the life sciences sector, along with significant experience in data analytics, business intelligence, quantitative research, and automation solutions. This role will be pivotal in managing and expanding DT’s book of business. The successful candidate will be responsible for client delivery, team leadership, business development, and life sciences focused thought leadership across Digital Strategy & Transformation and Customer Experience topics. About Us DT Consulting, an Indegene company, is a strategy consulting firm. We drive transformation by building capabilities required to help life sciences companies thrive in the digital age and create meaningful impact with both health care professionals and patients. Our focus on digital and customer experience transformation has made DT Consulting the trusted advisor of many Tier-1 life sciences firms in the US, Europe, and Asia. We have a global team of talented consultants and life science specialists, with first-hand knowledge and deep experience in strategy and execution gained both inside and outside the life sciences industry. Our clients face complex questions every day; we as a team, help them to find the right answers. Together, we get to the root cause of issues, formulate practical recommendations, and deliver tangible results. DT is a growing and evolving company where innovation and agility drive our success. As a key part of our team, you will have ample opportunity to shape the future of our consulting capabilities in a dynamic environment that embraces change and encourages continuous improvement. Join us to work on cutting-edge projects with leading clients and be a key player in our journey of growth and transformation. Indegene are a global, digital-first, life sciences commercialisation company. We help biopharmaceutical, emerging biotech and medical device companies develop products, get them to the market, and grow their impact through the life cycle in a more effective, efficient, and modern way. We bring together healthcare domain expertise, fit-for-purpose technology, and an agile operating model to provide a diverse range of solutions. These aim to deliver, amongst other outcomes, a personalised, scalable and omnichannel experience for patients and physicians. It’s what drives our team and our purpose to enable healthcare organisations to be future ready. About You As a Senior Principal, you are passionate about leading and delivering high-impact, data-driven solutions for life science clients. You thrive on orchestrating multidisciplinary teams, fostering collaboration across business units, and inspiring a culture of innovation and excellence. You are accountable for the strategic growth and health of a large client portfolio, proactively shaping propositions, driving business development, and ensuring delivery standards are consistently exceeded. With a strong focus on strategic vision, stakeholder engagement, and talent development, you provide thought leadership and empower teams to deliver measurable value and sustainable results. The Role As a Senior Principal at DT Consulting, your primary focus will be the growth and development of our client portfolio, leading the sale of strategic consulting projects that combine the strengths of our people and our unique expertise. You will partner with Indegene leaders to conceptualise, enable, and accelerate life science’s critical transformations. Specifically, you will: • Shape and oversee high-impact consulting engagements, ensuring they meet the highest standards of client satisfaction and business value., • Provide strategic direction and thought leadership, anticipating future trends and proactively developing new propositions that create competitive advantage for DT Consulting., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner., • Foster collaboration across business units and functions, building strong relationships with clients and internal stakeholders to deliver integrated, value-driven solutions., • Mentor and develop consulting teams and our future leaders, modelling transformational leadership and a commitment to continuous learning and growth., • Maintain full accountability for outcomes, including financial targets, client impact, and the ongoing development of DT’s capabilities and reputation in the market. You will thrive in this role if you are passionate about strategic growth, possess deep domain expertise in data and analytics for life sciences, and are energised by leading teams to deliver measurable, sustainable impact in a dynamic, client-focused environment. Key Responsibilities Client Delivery & Excellence • Lead delivery status management sessions across active projects, • Shape and uphold delivery standards aligned with DT’s Centre of Practice (COP) and knowledge frameworks, • Drive renewals, extensions, and upselling across existing accounts, • Manage a portfolio of accounts with clear revenue and margin targets, • Coach and develop consulting teams, including direct reports, • Mentor Consulting teams and fostering a culture of excellence, • Lead proposition development aligned with DT’s strategic priorities, • Share insights from delivery to evolve go-to-market strategies, • Represent DT externally through public speaking and client facilitation Essential Requirements • Significant experience (typically 10+ years) in data analytics, business intelligence, quantitative research, and automation solutions, with a proven track record of leading large-scale, high-impact programmes, preferably in the life sciences sector., • Demonstrated expertise in designing and delivering complex analytics and research solutions, including survey design, advanced data visualisation, and automation, • Advanced proficiency in Excel and PowerPoint for data manipulation, analysis, and executive-level presentations., • Strong understanding of LLMs (Large Language Models), GenAI, and emerging analytics technologies, with the ability to drive their adoption and optimisation for enterprise and client applications., • Strategic product and portfolio management mindset, with experience defining solution roadmaps, managing lifecycles, and ensuring alignment with business objectives., • Exceptional problem-solving, communication, and project leadership skills, with the ability to translate complex data into actionable insights and influence senior stakeholders in matrix environments., • Recognised as a trusted advisor, strategic thinker, and inspirational leader, with a strong commitment to ethical standards, diversity, and inclusion., • Demonstrated ability to lead, mentor, and develop high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement., • Ability to work autonomously and collaboratively within a global, cross-functional leadership team., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner. Desired Skills • Extensive experience in the life sciences industry, ideally within a consultancy, agency, or global capability centre environment., • Expertise in building and maintaining automated data pipelines and scalable analytics infrastructure to support strategic decision-making and business operations., • Proficiency in statistical concepts, machine learning algorithms, and advanced quantitative research methodologies., • Experience with cloud platforms (AWS, Azure, GCP) and modern data architectures., • Demonstrated entrepreneurial mindset, with a passion for delivering outstanding client outcomes and driving business growth. You will be based in our London office. International travel will take up a small, ad-hoc amount of your time. All candidates must be eligible to work in the relevant location. DT Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or any other characteristic protected by applicable law. Those with criminal histories will be considered in a manner consistent with British law.

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Job Title: Contracts Manager, UK/Spain Location: London or Madrid + Flexible/Hybrid working About Envision: Envision Energy is the only 100% fully integrated OEM for utility-scale energy storage systems. As pioneers in the industry, we manufacture our own cells (AESC), DC storage systems, bi-directional inverters (PCS), transformers, PPC, EMS, and SCADA. We then connect these components seamlessly to construct power plants fuelled by batteries, displacing traditional coal and gas generators. This shift enables sustainable viability for renewable energy sources like solar and wind. About the role: The Contract Manager is a member of the European Commercial operations of Envision Energy, focusing primarily on Grid Scale Battery Storage projects, onshore wind projects and customers in Europe. Some work on Green Hydrogen is also anticipated in the future. This position is preferably based within UK (London) or Spain (Madrid) but consideration will be given to excellent candidates in other cities. The role is a customer facing one, so hybrid working with intermittent travel to customer locations across Europe is to be expected. The Contract Commercial Manager is responsible for managing the contacts that have been signed and handed over to the Project management team for execution. He/ She will lead contractual negotiations post contract signature and work alongside the project director and project manager to manage contractual variations, claims, liquidated damages etc. He/she analyses and assesses project situations and works across the organization to coordinate the overall risk and financial mitigation plans He/she drives the execution of optimized strategies to ensure projects can be delivered on-time and at budget. Key responsibilities: • Review of contract documents and implement contract management systems, procedures and processes for effective contract commercial-risk management., • Work across the organization, demonstrate strong teamwork skills, lead virtual deal teams and coordinate the overall project contract execution strategies, with a focus on the commercial aspects of the project in close cooperation and partnership with the Project manager and other functions such as legal, commercial finance, services and solution engineering., • Support the front end commercial teams with relevant inputs related to contract & risk Analysis, bid clarifications etc, • Keep front line team informed of relevant contract execution impacts for key accounts., • Provide comprehensive contract management support from project start-up to closeout, including processing and management of excusable event claims, variation orders and claims entitlements., • Support the project manager with drafting of contract/ subcontract documents, agreements and contractual notices, memos & correspondence as required., • Work with global contract management teams to build out effective tools and processes for contract management., • Lead risk management strategies for projects under execution., • Work with project financial teams to ensure projects hit their target budgets and outcomes., • Ensure that contracts are duly performed and closed, with all contractual issues, fully resolved /settled., • Manage project insurances as per contract requirements to ensure that these are duly complied with and submission, monitoring and settlement of insurance claims are processed in accordance with the policies., • Support timely collection of cash for projects, • Take informed decisions regarding the project contract, present proposal summaries including a commercial risk and mitigation plan to the risk review board and obtain management approval for all critical items of each transaction., • Support the project execution team in post contract related modifications related to notices, change /variation orders etc., • Frequent Business trips within the region are to be foreseen. Qualification and expertise: • Bachelor's degree from an accredited college or university, • Fluent in English plus at least another European language, in speaking and writing. (Working knowledge of Chinese is a plus), • Enthusiasm for working with customers, • Legal training is valued, • 10+ years’ work experience and 5+ years’ first-hand exposure in Contract Management roles in large complex infrastructure projects/businesses; EPC projects and Turnkey Power/Substation projects experience will be an advantage., • Experience in Contract Management, claims preparation and dispute resolution., • Strong process analysis, problem solving and strategy development skills, • Ability to take critical decisions in the face of limited or conflicting data and under time pressure, • Understanding of project risk management, planning, and controlling., • Willingness and ability to travel and work intensively during negotiation periods, • Excellent communication skills and confidence with executive level presentations, • Demonstrated teamwork skills and proven leadership skills in virtual project teams, • Ability to manage multiple complex activities simultaneously, • Dedicated to details while keeping the bigger picture in mind Desired Characteristics • Strong technical skills and enthusiasm for renewable energy, • Influencing skills, intercultural skills, analytical skills and strong interpersonal skills., • Experience in negotiating project-financed deals., • Experience in the Battery Storage or Renewable Energy Sector., • Track record in negotiating multi-million Euro contracts., • Experience of working in a matrix organization structure. Others No Relocation assistance

Demand Planning Executive (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

📍 Hybrid | Commutable to Chelmsford and London At Eurobase, we’re passionate about building lasting partnerships with our clients in the reinsurance and financial services sectors. We’re now looking for a dynamic Head of Customer Success to join our Senior Leadership Team and lead the way in shaping, growing, and delivering an exceptional customer journey. In this pivotal role, you’ll take ownership of the entire customer lifecycle - from onboarding through renewal and expansion! Ensuring our clients achieve maximum value from our solutions. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. What you’ll be doing: • Designing and delivering a clear customer success vision and strategy, • Leading, mentoring, and developing a high-performing customer success team, • Acting as a trusted partner and executive sponsor for key clients, • Driving customer adoption, retention, and expansion within reinsurance and financial services, • Collaborating across Product, Sales, and Engineering to ensure client needs shape our roadmap, • Embedding a customer first culture across Eurobase What we’re looking for: • Proven leadership in customer success within a SaaS/software environment, • Deep knowledge of the reinsurance industry and its challenges, • A track record of transforming support into proactive customer success functions, • Strong analytical, communication, and stakeholder management skills, • Experience with customer success tools, data, and metrics This is a fantastic opportunity for an experienced leader to make a genuine impact - shaping our customer success strategy, building lasting relationships, and driving measurable outcomes for both our clients and our business. 📩 Ready to take the lead? Apply now and help us shape the future of customer success at Eurobase!