Customer support in jobs in Edinburgh

Street Team Manager (Edinburgh Fringe 2024) Deadline: 27th May 2024 at 12pm Show And Tell are looking for a Street Team Manager to join us at the Edinburgh Festival Fringe, 31st July – 26th August 2024. Based in our Edinburgh office and reporting to the Marketing Manager, you will manage our small Fringe Street Team. You and your team will be responsible for hand-to-hand flyering and promotion of Show And Tell’s shows throughout the festival. Role • Line-managing and motivating a tight-knit team during the Fringe. • Flyering for between 2-and-3 hours per day of the Fringe. • Working with the onsite marketing coordinator to oversee flyer, poster and brochure levels and ensure maintenance of a good onsite presence at venues across the festival. • Attending marketing meetings with the programming team to determine priorities for upcoming shifts. • Maintaining flyer storage and communication regarding supply. • Updating flyers and posters with new information and checking status of all display print. • Keeping in regular contact with street team staff throughout their shift and providing them with a steady stock of flyers/show information. • Printing and arranging additions to flyers and posters including adding review quotes to flyers and posters and ensuring there is no damage to these additions across the festival. Person Specification • Outgoing and excited about talking to customers about our excellent shows. • Experience managing and motivating a small team. • Excellent people and communication skills. • Experience in a fast-paced and often pressurised environment. • Organised with a structured approach to a busy workload. • Experience of working in a festival or similar arts environment (desirable). • Knowledge of Show And Tell acts appearing at Edinburgh Fringe and knowledge of the wider comedy industry (desirable) Staff Benefits • Free entry to shows at Pleasance and Underbelly venues (subject to availability) Equal Opportunities Show And Tell are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Show And Tell to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation. Rate of pay: £2000 for duration of festival Please note travel costs and accommodation can unfortunately not be provided.

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