Sports Generation is a local private swimming coaching business with offices in Richmond, Surrey. We are looking for self motivated, passionate , and customer service driven candidates to apply for part time or full time roles at our head office in Richmond. Reporting into the operations and office manager the ideal candidate will manage our inbound calls, emails and respond to current clients and new client questions and queries and to ensure first class class customer service at all times. Role is for an immediate start at £15 per hour. Typical working hours would be Monday to Saturday 9am to 1pm and 2pm to 6pm with different shift patterns available weekly.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Join the Team as a Sales Representative! Are you a goal-oriented, sales-savvy go-getter with an independent spirit and a knack for exceptional customer service? If so, we want YOU! We are a modern bakery that has been delivering fresh, high-quality bread across the UK for over 20 years is seeking a dynamic, customer-focused Sales Representative fluent in both Polish and English. What You’ll Do: Coordinate Supply Chain Processes: Oversee client orders, quality assurance, sales, production, logistics, and distribution. Build Relationships: Develop and maintain strong connections with new and existing customers. Drive Sales: Identify and pursue new opportunities to meet or exceed sales targets. Provide Top-Notch Service: Handle customer inquiries and resolve issues promptly and professionally. Know the Products: Maintain a deep understanding of bakery items to make suitable recommendations. Market Analysis: Track competitors and analyze the market to stay ahead. Report & Track: Prepare sales reports and document sales activities effectively. What We’re Looking For: Education: Higher education preferred, minimum secondary school. Sales Experience: Proven track record as a Sales Representative, especially within the Polish goods sector. Industry Knowledge: Familiarity with the bakery industry and UK market. Self-Starter: Ability to work independently and as part of a team in a fast-paced environment. Customer & Result Focused: Strong orientation toward achieving results and customer satisfaction. Analytical Skills: Capable of analyzing data and tracking performance. Language Skills: Proficient in both Polish and English. Technical Skills: Proficient in Microsoft Office with strong reporting abilities. Driver’s License: Valid driving license is essential. Benefits: Employee Perks: Discounted or free food, store discount. Work Schedule: Day shift, Monday to Friday with holiday pay. Company car, mobile and laptop If this sounds like you and you're ready to bring your A-game, we’d love to hear from you! Apply now and help make a mark in the bakery industry. Apply today and let’s make great things happen together!
KLCK Ltd - Unit 5 Cypress Court, Harris Way, Sunbury TW16 7EL Sales receptionist role - Permanent Full time position. Monday to Friday 8am - 5pm (1 hour lunch break) 28 days Annual leave plus all bank holidays off and No weekends. Starting pay £25k+ We are a small unique mail order company providing our product and services to the automotive industry. Due to the nature of our work, previous experience in this field is limited, therefor training will be provided in house. A sales receptionist consists of efficiently collecting and processing all customer orders and enquiries via telephone, email or online stores/pages. You will be taking vehicle information and looking up products on our databases, filling out order sheets for order production, raising invoices as well as conversing products with existing and new customers. You will be working in a small business where you are a vital member of our office team and not just a number. Your characteristics are just as important as your capabilities. To be successful in this role you must have previous receptionist / customer service experience, to able to continually learn throughout your employment, hold and retain information well, common sense (to be able to identify and differentiate between product specifications), excellent etiquette and manner. You will need to be able to operate a computer and work with Outlook, Excel, Word etc. Fluent English reading and writing is essential.
Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.
About MSL: MSL Cabling Limited, founded in 2019 and with a combined experience in the industry of over 100 years, stands at the forefront of Sub Mains, Structured Cabling & Fibre Installation companies in both the UK & Europe. With an unwavering commitment to excellence, MSL Cabling Limited has established itself as a true industry leader, consistently delivering high quality solutions to meet the evolving needs of its clients. With a highly skilled and experienced team, and a dedication to innovation, MSL Cabling has become synonymous with superior craftsmanship, efficiency and customer satisfaction. We are looking for a highly organised Administrative Office Assistant, who will support the day to day running of the business. This is a full-time office-based role and an excellent opportunity for someone who is eager to gain hands-on experience in a fast-paced and ever-growing company. Main Responsibilities: • Support the senior leadership team with various projects and tasks as required • Handle incoming and outgoing calls • Assist with managing and maintaining company assets • Assist with booking accommodation and travel, for various projects in the UK and Europe • Perform general administrative tasks, such as filing, data entry, and document preparation • Attend meetings and other events, as required, to take comprehensive and accurate minutes • Assist with ordering any equipment as and when required and creating purchase orders About You: • A-Level’s or equivalent • Prior experience in an office support or administrative role is preferred but not required • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Excellent organizational and time management skills • Strong attention to detail and accuracy • Ability to multitask and prioritize tasks effectively • Excellent communication and interpersonal skills • Ability to think on their feet and be proactive • Disciplined and incredibly organised • A people person, with an ability to build and maintain strong relationships with the team • Team player but can also work independently as and when required • Equally personable face to face, over the phone, and in writing • Comfortable working in an early-stage business, where time is critical, and things change frequently • Languages: Fluency in English, both spoken and written. Any other European languages are a bonus The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025