Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*
We're looking for an operations manager to help in the running of the day to day in the 3 pizzerias, Richmond, Barnes and Putney. If you think you may be the right person to join our team then please get in touch with me!
We are looking for like-minded, enthusiastic and energetic individuals to join this exciting project. It is a fast paced environment but a fun place to work. This is more of a factory run operation rather than an artistic cake making environment. Looking for someone to work as back of house decorating cakes and other products and front of house customer service. Experience is not required as training is provided. It is also for front of house. Experience of working in a customer service role could be beneficial. Future progression opportunities are avaliable. looking to fill full time and part time roles. Requires to work weekends.We require the keen attitude &willingness to
Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs
GENERAL MANAGER – SONNY'S ROOFTOP BAR / KINGSTON RIVERSIDE Rooftop terrace. River views. Big energy. Sonny’s is a brand-new independent venue from the teams behind Tap Tavern and Bone Idyll, bringing bold drinks, good vibes, and standout hospitality to Kingston. We’re looking for a passionate and driven General Manager to lead our launch and beyond someone who builds great teams, delivers strong financials, and creates unforgettable guest experiences. WHO YOU ARE You are a proactive and accountable leader who thrives in a high energy environment. You bring joy to your team and guests alike and have a true understanding of what it takes to lead a venue with creativity and purpose You love hospitality and people in equal measure. You take pride in high standards and bold ideas, and you want to build something that stands out. WHAT YOU BRING - Experience leading high-volume, premium venues (ideally new openings) - Full ownership of ops, team development, guest experience & financials - Commercial confidence & decision-making skills - Passion for atmosphere, service, and standout guest care - A coaching mindset and commitment to growing people. - A commitment to safety standards and guest care across the entire operation YOUR ROLE - Lead day-to-day ops & team performance - Drive guest satisfaction & venue consistency - Own KPIs & financial goals - Build a high-performing, motivated team - Shape music, service, and atmosphere - Lead from the front and adapt fast BENEFITS + BEST BITS - Transparent TRONC + performance bonus - Free therapy & mental wellness support - Team celebrations & staff discounts - Paid sick leave & flexible working - Enhanced family leave & extra holidays after 2 years - Pension Scheme - Real opportunities to grow with Sonny’s and our family of sister venues WE VALUE INCLUSION We're building a diverse, creative team and welcome everyone. Need adjustments in the process? Just ask. READY TO LAUNCH SOMETHING SPECIAL IN KINGSTON? Let’s talk.
Sports Generation is a local private swimming coaching business with offices in Richmond, Surrey. We are looking for self motivated, passionate , and customer service driven candidates to apply for part time or full time roles at our head office in Richmond. Reporting into the operations and office manager the ideal candidate will manage our inbound calls, emails and respond to current clients and new client questions and queries and to ensure first class class customer service at all times. Role is for an immediate start at £15 per hour. Typical working hours would be Monday to Saturday 9am to 1pm and 2pm to 6pm with different shift patterns available weekly.
We are recruiting a assistant restaurant manager with relevant experience in high quality restaurants. The Assistant Restaurant Manager will be responsible for: ·Restaurant set-up operations ·Lunch & Dinner service ·Restaurant closing operations ·Orders & stock management ·FOH rota ·Bookings & Events ·FOH staff recruitment & training ·Labour cost control If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
**Up to £48,000 per year + service charge | Full-time | Career growth opportunity** Take the reins of one of West London’s most exciting new venues, overseeing all aspects of Lil’ Nashville. Lil’ Nashville is a high-energy, live music restaurant and bar, offering a taste of Southern BBQ and honky-tonk spirit in Chiswick. With live country music, mouthwatering food, and a lively bar, we’re quickly becoming a local favourite, and we’re just getting started. We’re now looking for an experienced and passionate General Manager to oversee all operations and take full accountability for the venue’s day-to-day running, revenue, and success. What’s in it for you: - Salary up to £48,000 per year (depending on experience) - Additional service charge/tips - Free or discounted food - Staff discounts & company events - A leadership role in an exciting, fast-growing business - Genuine career progression opportunities The Role: As General Manager, you will oversee every aspect of Lil’ Nashville, taking full accountability for operations, revenue, and people management. You'll work closely with the owners, lead the team, manage the venue’s financials, and have an input in marketing, supplier relationships, and event management. Key responsibilities: - Lead all operations, including front of house, back of house, and financial management - Build and manage a high-performing team, from recruitment and training to team motivation - Take ownership of revenue targets and drive performance through effective cost management and sales strategies - Oversee the booking system, ensuring smooth management of reservations, private hires, and special events - Develop and implement strategies for guest experience, including resolving complaints and gathering feedback - Work closely with suppliers and contribute to menu and product offerings - Manage health & safety, fire, and licensing compliance across the venue - Actively contribute to marketing efforts, ensuring Lil’ Nashville’s voice is loud and clear across digital platforms - Set and monitor KPIs, ensuring exceptional service while maintaining operational efficiency - Report directly to the owners on business performance and strategic decisions Who we’re looking for: - Proven experience in a senior leadership or General Manager role in a high-quality, high-volume restaurant or bar - Strong business acumen with experience managing operations, revenue, and people - A confident leader who can motivate and inspire a diverse team - A hands-on, problem-solving approach with the ability to remain calm under pressure - Experience working with booking systems, event management, and supplier relationships - Passionate about hospitality, live music, and delivering memorable guest experiences - Familiar with budget management, cost control, and achieving sales targets - Flexible and available to work hospitality hours (Weds–Sun, including evenings) About Us: Lil’ Nashville isn’t just a restaurant. It’s an experience. We bring together Southern BBQ, live country music, and an atmosphere of pure fun. As we continue to grow, there’s never been a better time to join our dynamic, energetic team. Ready to make an impact? Apply now and be part of something special.
Job description Company Overview With over 20 years of trusted service across London's government, commercial, educational, and retail sectors, Odesa Limited is seeking an experienced Area Cleaning Supervisor to help lead our dedicated team. Since 2003, we've built our reputation on reliability, clear communication, and consistently exceeding client expectations while maintaining the same trusted staff at client sites to ensure quality and consistency. As a people-first employer, we believe our staff are central to our success and provide comprehensive training, job security, and the tools needed to excel. We're looking for a supervisor who shares our commitment to excellence, environmental responsibility, and delivering tailored cleaning solutions that keep our clients' spaces at their best. Join a company where your experience will be valued and your work makes a real difference to London's business community. Summary As an Area Cleaning Supervisor, you will play a key role in managing and supporting cleaning operatives across multiple client sites in SW London. You’ll report directly to the Company Director and be responsible for amongst other things, ensuring high cleaning standards, training staff, conducting risk assessments, and providing cover cleaning when needed. This is a hands-on supervisory role that requires a proactive, professional, and disciplined individual. You will have access to a company van for work-related travel, so a valid manual UK driving licence is essential. Responsibilities - Supervise and support cleaning operatives across multiple sites - Ensure cleaning standards are consistently maintained and improved - Train staff on cleaning procedures and health & safety requirements - Complete and review risk assessments and method statements (RAMS) - Manage inventory and coordinate cleaning supply deliveries - Provide cover cleaning when needed (including early mornings) - Operate cleaning equipment such as carpet cleaners, floor scrubbers, and steam cleaners - Maintain clear and professional communication with clients and team members - Accurately complete reports and schedules using computer systems - Review and develop site specific documentation - Manage day-to-day cleaning schedules and one-off cleaning requirements on as an needed basis About You Essential: - Previous experience supervising cleaning teams - Strong technical knowledge of cleaning methods and equipment - Excellent organisational and communication skills - Fluent in English and computer literate - Strong leadership skills, reliable, professional, and disciplined - Ability to work independently and take initiative - Valid UK driving licence (manual) - Right to work in the UK Desirable: - Enhanced DBS certificate - Experience working across multiple sites - Health & Safety training or certification - Working Hours - Primarily weekday afternoons from 3pm typically - Early morning work (5:00 – 7:45am) required periodically - August deep cleans involve daytime hours - Occasional weekend work may be required Benefits - Competitive hourly rate: £14.50 – £15.50 - 25 - 35 hours per week with paid holiday - Use of company van for work purposes - Uniform and PPE provided - Ongoing training and development - Supportive, people-focused work environment How to Apply If you're a motivated and experienced Cleaning Supervisor who thrives in a team-focused and professional environment, we’d love to hear from you. Apply now with your CV and a short cover letter. Job Types: Part-time, Temp to perm Contract length: 6 months Pay: £14.50-£15.50 per hour Expected hours: 25 – 35 per week Benefits: - Company pension - Free parking - On-site parking - Schedule: - Monday to Friday - Weekend availability Experience: - Supervising: 2 years (required) - cleaning: 3 years (required) - Language: English (required) - Work Location: In person Reference ID: Area Cleaning Supervisor - Commercial Expected start date: 01/07/2025
Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.
Construction and building trades supervisors oversee and coordinate the work of construction and building trade workers. They ensure that projects are completed safely, on time, and within budget while meeting quality standards. This role involves supervising site operations, managing teams, liaising with clients, contractors, and suppliers, and ensuring compliance with building regulations and health and safety requirements. Key Responsibilities: • Supervising and coordinating the work of tradespeople (e.g., bricklayers, carpenters, plumbers). • Planning work schedules and allocating tasks. • Ensuring work is carried out according to plans and specifications. • Inspecting completed work and ensuring standards are met. • Enforcing health and safety regulations on site. • Ordering materials and managing equipment. • Liaising with site managers, architects, engineers, and clients. Typical Employers: • Construction companies • Civil engineering firms • Housebuilding contractors • Local authorities and councils • Self-employed/contracting opportunities Skills and Qualities: • Strong leadership and communication skills • Good organisational and problem-solving abilities • Understanding of construction methods and safety regulations • Ability to read and interpret technical drawings Entry Requirements: • Experience in a construction trade is essential
Job Title: Office Manager Location: London, United Kingdom | On-site Job Type: Full-Time Visa: Skilled Worker visa sponsorship available Salary: 40,000 Per Year Role Overview: We’re hiring an Office Manager to keep our operations running smoothly. You’ll handle admin tasks, manage supplies and vendors, support HR and finance, and help create a positive work environment. What We’re Looking For: • Experience in office management or administration • Strong communication and organizational skills • Proficient in Microsoft Office/Google Workspace • Knowledge of HR or budgeting is a plus What We Offer: • Competitive pay and benefits • Friendly, collaborative team • Skilled Worker visa sponsorship • Growth opportunities Apply Now: Send your CV and a short cover letter
Organize and oversee restaurant services, directing staff to meet specific customer needs. Oversee the day-to-day operations of the restaurant, including opening and closing procedures. Discuss and plan customers’ requirements for special occasions and dining experience. Create and manage staff schedules, ensuring adequate coverage across shifts. Manage the restaurant’s budget, including cost control, purchasing, and waste management. Decide on the range and quality of meals and beverages to be provided, ensuring they align with customer preferences Purchase food and drinks from the supplier, ensuring the quality meets the restaurant’s standard.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
A fast food team member typically has a variety of responsibilities aimed at providing excellent customer service and maintaining efficient operations in a fast food restaurant. Below is a comprehensive job description for a fast food team member: --- Job Title: Fast Food Team Member Reports To: Shift Supervisor / Store Manager Job Summary: A Fast Food Team Member plays a key role in ensuring customer satisfaction by preparing food, serving customers, and maintaining a clean and friendly environment. This role requires efficiency, attention to detail, and excellent customer service skills. Key Responsibilities: 1. Customer Service: - Greet customers warmly and provide a welcoming atmosphere. - Take accurate food orders from customers and enter them into the POS system. - Handle customer inquiries and complaints in a professional manner. 2. Food Preparation: - Prepare and cook food items according to the restaurant’s recipes and standards. - Assemble sandwiches, burgers, and other menu items as ordered. - Ensure food items are properly stored, rotated, and maintained for freshness. 3. Cash Handling: - Operate the cash register and handle cash transactions accurately. - Process credit/debit card transactions and provide correct change. - Balance cash drawers at the end of shifts and report any discrepancies. 4. Cleaning and Maintenance: - Maintain cleanliness and organization of the dining area, kitchen, and restrooms. - Follow sanitation and safety procedures, including proper food handling and storage. - Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces. 5. Team Collaboration: - Work closely with other team members to ensure efficient service and a positive work environment. - Assist in training new employees as needed. - Communicate effectively with managers and peers. 6. Inventory and Supplies: - Monitor inventory levels and notify management of low stock. - Assist in receiving and storing deliveries. - Restock items as needed throughout the shift. Qualifications: - Previous experience in a fast food or customer service environment (preferred). - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent communication and interpersonal skills. - Basic math skills and ability to handle cash transactions accurately. - Availability to work flexible hours, including weekends and holidays. Physical Requirements: - Ability to stand for extended periods. - Capability to lift and carry up to 25 pounds. - Comfortable working in a hot, noisy environment. - Manual dexterity to handle food items and operate kitchen equipment.
The Property Manager is responsible for the overall management, maintenance, and profitability of residential, commercial, or mixed-use properties. This role ensures properties are well-maintained, tenants are satisfied, and operations comply with legal, safety, and financial regulations. Conduct regular inspections and ensure all properties meet health, safety, and housing standards Organise routine maintenance, repairs, and refurbishment work. Monitor income and expenditure, prepare financial reports, and advise on rent setting. Produce regular management reports for property owners or governing bodies. Oversee the letting of properties, including marketing, viewings, and tenant selection. Resolve tenant issues, complaints, and disputes effectively and promptly.
Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, on boarding, and training of new employees. · Ensure a smooth post-sale process (titlework, registration, loan processing). · Ensure all sales and finance contracts are completed accurately and legally. · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Maintain records of vehicle inventory, sales, and trade-ins. · Coordinate with IT support to ensure that office technology and systems are functioning properly. Process deals, titles, and vehicle registrations accurately. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree