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Paraplanner In this role, you will provide comprehensive paraplanning support to our advisers, including provider and product research, portfolio analysis, and suitability report writing. You’ll play a key part in delivering high-quality advice solutions and ensuring a seamless client experience. We Offer Salary up to £41,200 p.a. dependent on experience plus profit-related bonuses 33 days annual leave (including Bank Holidays) increasing with length of service 10% non-contributory pension, optional personal pension contributions via salary sacrifice, 4 x life assurance Excellent working environment including free onsite parking, breakfast cereal and fresh fruit, small onsite gym Key Responsibilities • Conduct provider and product research, fund performance and risk analysis, and cashflow modelling (using FE Analytics or similar tools)., • Prepare bespoke, compliant suitability reports tailored to individual client needs., • Interpret Fact Finds and KYC documentation to identify appropriate client outcomes and solutions., • Support senior staff and advisers with technical analysis and evidence-based recommendations., • Manage complex cases from inception to completion, resolving technical queries and providing suitable remedies., • Maintain your own workflow, working independently to meet deadlines and service level agreements., • Communicate effectively with clients and colleagues via phone, email, and written correspondence., • Collaborate with team members to ensure consistent service delivery and provide cover during absences when needed., • Maintain and update the back-office system to ensure client records accurately reflect the advice provided and all related actions undertaken. Skills & Experience The ideal candidate will have: • Proven experience in paraplanning and report writing within financial services., • Strong technical knowledge of pensions, investments, and retirement planning., • Ability to extract and interpret relevant information from Fact Finds to produce cohesive reports., • Experience with:, • Fund performance and risk analysis, • Cashflow modelling, • Various platforms and providers (preferred but not essential), • A client-focused approach, with a commitment to excellence and relationship-building., • Exceptional attention to detail and adherence to compliance and quality standards., • Excellent organisational and time management skills, with the ability to prioritise and manage a high volume of tasks under pressure., • A minimum of 3 years’ industry experience is essential., • Ideally qualified to Level 4 Diploma in Regulated Financial Planning (DipPFS) or currently working towards completion.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do * Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) * Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements * Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board * Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business * Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) * Manage relevant corporate filings to companies house and FCA as appropriate * Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies * Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing * With support from external counsel, maintain statutory books, including registers of members, directors and secretaries * Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules * Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations * Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for * The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment * Track record of strong stakeholder management and an ability to influence * Excellent organisational and drafting skills and an eye for detail * Strong communication skills * A desire and ability to shape, lead and drive change, including supporting key stakeholders through change * Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance * Confidence in building new relationships and connections, both internally and externally * An ability to work autonomously and effectively manage conflicting priorities * Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do * Process Management: * Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business * Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business * Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions * Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate * Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team * Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term * Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives * Stakeholder management: * Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Design effective reporting catering for a wide stakeholder audience * People Leadership: * Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. * Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Strategic Alignment: * Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data * Great attention to detail to understand systems and technology, as well as operational processes * Preferable: Experience of using LEAN or Six Sigma methodology * Knowledge of conduct risk and compliance requirements * Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results * A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions * A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus * Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: * Wealth & Future: Competitive pension and performance-based bonus schemes * Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. * Health: Access premium care through our private medical insurance. * Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available___. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you’ll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). You will share when you learn from your day to day role with your peers by using these forums. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks * Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders * A credible track record of governance, reporting, improving the effectiveness of delivery, * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Engineering Project Manager - Automation\n\nto £60k plus benefits\n\nEast Midlands - commutable from Nottingham, Leicester and Coventry \n\nOur client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke automation and robotic systems, and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced Engineering Project Manager to oversee the activities of a highly professional solutions division and lead the delivery of a range of exciting special purpose machinery-based projects ranging from £200k to £2m each. \n\nBased near Leicester and tasked with ensuring the successful completion of multiple assigned projects both on time and within budget, as Engineering Project Manager you will manage the scope of all projects and control any deviations as necessary, communicating effectively at every stage of the project with the customer and operating as the technical lead for projects to ensure a consistent high standard of machine design through to project delivery.\n\nYou will be responsible for the accurate planning of resources to ensure that projects can be completed successfully and will create quotes for and agree upgrades outside of the scope of projects as required, managing the resolution of any issues that may arise at various stages and planning appropriate aftersales support as well as ensuring safe working practices are adhered to and relevant documentation and CE certification are presented to the customer at the handover of each project. \n\nOther responsibilities for this varied and challenging role will include maintaining and updating specifications as necessary, defining and controlling budgets, completing project plans and attaining design approval with full customer agreement, planning and leading internal design reviews to ensure the highest standards of machine design, actively developing and driving product development and standardisation programs across the portfolio of solutions and successfully completing IAT, FAT and SAT on every project machine. \n\nYou will approve and handover mechanical and controls BOMs to the purchasing teams and agree dates whilst identifying potential cost savings for manufactured and bought-out items and ensure that customer information and component requirements are clear and arrive on time before arranging the delivery and installation of projects as required. \n\nTo be considered for this business-critical Engineering Project Manager position it is essential that the successful candidate can demonstrate proven project management skills, and ideally a background that has allowed considerable exposure to PLC control software and multi axis Robotic systems within any manufacturing environment. \n\nAn excellent benefits package and genuine scope to progress your career into a management position supervising a team of control software and service engineers is available for the right candidate - so if you believe you possess the relevant skills and experience for this position, in the first instance send your cv to or call the Projects team on (phone number removed) for further details

Senior Asset ManagerLocation: LeicesterSalary :£45000 to £54495We are seeking an experienced and commercially astute senior property surveyor to provide decisive leadership and drive value from a diverse portfolio of land and buildings.This is a senior role with responsibility for leading people, optimising asset performance, delivering revenue growth and capital receipts, and ensuring assets support wider organisational, economic, and environmental objectives.About the RoleReporting at a senior level, you will lead the operational asset management function for a substantial and varied property portfolio. You will source, initiate, and deliver value-added asset management initiatives across acquisitions, disposals, redevelopment, and investment activity.You will set direction, inspire high performance, and work collaboratively with internal and external stakeholders to ensure assets are aligned with strategic priorities and deliver maximum financial, social, and environmental return.Key ResponsibilitiesLeadership & People Management • Lead, motivate and develop a small team of professional staff, • Create a clear sense of purpose, setting objectives, monitoring outcomes, and holding teams accountable for delivery., • Lead operational delivery of the Strategic Asset Management Plan and Corporate Estate Strategy, • Identify and progress opportunities for redevelopment, disposal, investment and income growth, • Develop asset business plans across the full lifecycle, managing revenues, costs and risk, • Provide research, analysis, modelling and due diligence to support property acquisitions and disposals, • Ensure assets are managed sustainably, efficiently and in line with legislative requirements, • Lead negotiations on acquisitions and disposals, ensuring timely delivery and value for money, • Build strong relationships with managing agents, developers, investors and public sector partners, • Represent the service at senior forums and external meetings, • Significant experience in property asset management, real estate or commercial property within a complex organisation, • Proven track record in acquisitions, disposals, investment, development and asset business planning, • Experience managing external professionals and agents, • Strong leadership experience with a demonstrable impact on performance and outcomes, • Relevant Degree in business, finance, accounting or corporate real estate / asset management, • Chartered or industry-recognised accreditation (e.g. MRICS, FRICS,, • Expert knowledge of strategic asset management, property legislation and compliance, • Excellent leadership, influencing and negotiation skills, • Ability to operate confidently within a political and strategic environment, • Strong written and verbal communication skills, including presenting to senior audiences, • Commercial mindset with the ability to manage competing priorities and deliver at pace. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Asset ManagerLocation: LeicesterSalary :£51356 to £54495We are seeking an experienced and commercially astute senior property surveyor to provide decisive leadership and drive value from a diverse portfolio of land and buildings.This is a senior role with responsibility for leading people, optimising asset performance, delivering revenue growth and capital receipts, and ensuring assets support wider organisational, economic, and environmental objectives.About the RoleReporting at a senior level, you will lead the operational asset management function for a substantial and varied property portfolio. You will source, initiate, and deliver value-added asset management initiatives across acquisitions, disposals, redevelopment, and investment activity.You will set direction, inspire high performance, and work collaboratively with internal and external stakeholders to ensure assets are aligned with strategic priorities and deliver maximum financial, social, and environmental return.Key ResponsibilitiesLeadership & People Management • Lead, motivate and develop a small team of professional staff, • Create a clear sense of purpose, setting objectives, monitoring outcomes, and holding teams accountable for delivery., • Lead operational delivery of the Strategic Asset Management Plan and Corporate Estate Strategy, • Identify and progress opportunities for redevelopment, disposal, investment and income growth, • Develop asset business plans across the full lifecycle, managing revenues, costs and risk, • Provide research, analysis, modelling and due diligence to support property acquisitions and disposals, • Ensure assets are managed sustainably, efficiently and in line with legislative requirements, • Lead negotiations on acquisitions and disposals, ensuring timely delivery and value for money, • Build strong relationships with managing agents, developers, investors and public sector partners, • Represent the service at senior forums and external meetings, • Significant experience in property asset management, real estate or commercial property within a complex organisation, • Proven track record in acquisitions, disposals, investment, development and asset business planning, • Experience managing external professionals and agents, • Strong leadership experience with a demonstrable impact on performance and outcomes, • Relevant Degree in business, finance, accounting or corporate real estate / asset management, • Chartered or industry-recognised accreditation (e.g. MRICS, FRICS,, • Expert knowledge of strategic asset management, property legislation and compliance, • Excellent leadership, influencing and negotiation skills, • Ability to operate confidently within a political and strategic environment, • Strong written and verbal communication skills, including presenting to senior audiences, • Commercial mindset with the ability to manage competing priorities and deliver at pace. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Role: Residential Childcare Tutor / AssessorLocation: East Mids (Nottingham, Derby, Leicester)Salary: £31,000 - £34,500 (DOE and Qualifications)Contract: Permanent Any unqualified candidates will be put through assessors award and IQA award, salary uplift will be at the top of the bracket upon completion. Role Overview We are seeking a passionate and experienced Residential Childcare Tutor / Assessor to deliver high-quality teaching, learning, and assessment to adult learners working towards Residential Childcare qualifications up to and including Level 5. This hybrid role combines remote delivery with occasional face-to-face learner visits, depending on caseload location and learner needs. Assessors typically conduct up to three in-person visits per month, with flexibility for learners based further afield. You will provide learners with an engaging, personalised, and compliant learning journey, supporting them from induction through to successful completion.We would also like to consider candidates with strong occupational competence for the role, full training will be provided in this instance but salary will be reflective (£31,000 salary or £26,500 + £4500 car allowance).Key Responsibilities • Deliver engaging, high-quality teaching, learning, and assessment in Residential Childcare up to Level 5., • Support and motivate learners to achieve timely progression and successful completion., • Conduct initial assessments to identify starting points and create individual learning plans., • Provide tailored support through a blended model of face-to-face and remote delivery., • Monitor learner progress, maintain accurate records, and ensure compliance with regulatory and awarding-body requirements., • Develop learners' knowledge, skills, and behaviours relevant to the Residential Childcare sector., • Participate in internal quality assurance processes to uphold high delivery standards., • Promote safeguarding, equality, diversity, and inclusion across all learning environments., • Work collaboratively with colleagues to share best practice and continuously improve provision.Essential Criteria, • Recognised teaching or assessing qualification (TAQA, CAVA, A1, D32/D33 or equivalent)., • Level 3 or higher qualification in Residential Childcare., • Experience delivering or assessing Residential Childcare qualifications., • Strong organisational skills with the ability to effectively manage a caseload., • Confident using digital platforms such as Microsoft Teams and e-portfolio systems., • Full UK driving licence and willingness to travel for learner visits.Desirable Criteria, • Level 4 Internal Quality Assurance Award (IQA) or equivalent., • Experience delivering apprenticeships or adult learning qualifications up to Level 5., • Occupational competence within Residential Childcare settings., • Experience delivering learning through blended or hybrid models.Benefits The comprehensive benefits package includes (but not limited to):, • 25 days' holiday plus public and bank holidays, Birthday day off, Paid volunteer day, • Pension scheme & KPI bonus scheme, • Length-of-service additional holidays/vouchers, • KPI bonus scheme, • Financial support towards eye tests and glasses, • Refer-a-friend bonus, • Shopping discount & cash-back platform, • Access to Health Assured - Employee Assistance Programme, • Costco Card - access to cheaper fuel, • Student NUS Card, • Blue Light Card, • Gifted days at Christmas, • Management development programmeHow to Apply For more information or to apply, please contact:Robert Rowe -

About the Role We are seeking an experienced, creative, and enthusiastic Registered Manager to lead our children’s home. This is a rewarding opportunity for someone who is passionate about making a genuine difference in the lives of young people. You will be responsible for creating a safe, nurturing, and inspiring environment where children can thrive and reach their full potential. Key Responsibilities • Provide strong, compassionate leadership and lead by example in all aspects of care and practice, • Ensure the home operates in full compliance with relevant legislation, regulations, and quality standards, • Develop and maintain a positive, child-focused culture that promotes wellbeing, resilience, and growth, • Support, mentor, and inspire staff to deliver outstanding care, • Build effective relationships with external professionals, families, and stakeholders, • Oversee care planning, safeguarding, and risk management processes We are looking for someone who is: • Experienced in managing within a children’s residential setting, • A natural leader who leads with integrity, empathy, and professionalism, • Creative in their approach to problem-solving and care delivery, • Enthusiastic, motivated, and committed to achieving the best outcomes for young people, • Kind, patient, and resilient, with a genuine passion for supporting children, • Relevant qualification in childcare or social care (e.g., Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent), • Strong knowledge of safeguarding and regulatory frameworks, • Proven leadership and team management experience, • Competitive salary and benefits package, • Ongoing training and professional development opportunities, • A supportive and forward-thinking organisation If you are a dedicated and inspiring leader ready to take the next step in your career, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role Application Form will be sent upon receipt of CV Closing date: 1st June 2026 Interviews: Week commencing 15th June 2026 Join us in creating a safe and empowering environment where every child can succeed.

MRICS L&T surveyor- corporate landlord - Interim contractProperty ServicesHybrid Working________________________________________We are seeking a highly experienced estate surveyor - Corporate Estate, to assist in the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will support the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment.________________________________________Key ResponsibilitiesSupport the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met. Support the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities. Assist in the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Cultivate and embed best practice in estate management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience Required Lease Management & Administration • Drafting, negotiating, and agreeing commercial leases, renewals, and variations, • Interpreting lease terms (rent review clauses, break clauses, repairing obligations), • Conducting rent reviews (open market, index-linked, or fixed increases), • Negotiating rental values with tenants or their agents, • Handling lease renewals, including:, • Market appraisals, • Negotiation of new terms, • Acting as the main contact for commercial tenants, • Handling tenant queries, disputes, and negotiations, • Supporting tenant retention and reducing voids, • Monitoring performance of the council's commercial property portfolio, • Identifying opportunities to:, • Increase income, • Improve occupancy levels, • Enhance asset value, • Interpreting and enforcing repairing obligations in leases, • Managing:, • Dilapidations claims at lease end Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Role: Regional Employer Account Manager Location: Leicester & Hinckley Salary: £29,000 - £31,500 Contract: Permanent, full-time Hours: 37.5 hours per week Role Overview We are recruiting an experienced and proactive Regional Employer Account Manager to support delivery across Employability programmes, covering Leicester and Hinckley, and working closely with the Employer Service Consultant c... ZIPC1_UKTJ

Starting on £32,000 you will increase £1,000 each time after completing 6 and 12 months of service to £34,000 per annum Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freig... ZIPC1_UKTJ

Medical Field Service Engineer X-ray Imaging Systems £40K - £43K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training Midlands: Nottingham, Leicester, Birmingham, Coventry, Wolverhampton, Walsall and surrounding areas. An excellent opportunity for an Electronic Service Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market leading manufacturer in sophisticated medical imaging systems, offering first class product training and unsurpassed opportunities for career development The Company – Medical Field Service Engineer, X-ray Imaging Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare equipment sector, and includes medical imaging diagnostics, critical care and anaesthesia delivery, healthcare informatics, molecular imaging and patient monitoring systems. Offering 'best in class' solutions across a wide range of equipment modalities, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. They employ thousands of people globally and are an integral part of an instantly recognisable worldwide technology group. The Role - Medical Field Service Engineer, X-ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Medical Field Service Engineer, responsible for the service, repair, breakdown and maintenance of their range of highly advanced X-ray Medical Imaging Systems, located at hospital and healthcare centres throughout the Midlands. Your Background - Medical Field Service Engineer, X-ray Imaging Systems Applications are encouraged from field service engineers from a wide range of electronic sectors, including medical device, medical imaging, laboratory device, semiconductor, ex HM Forces Engineers (RAF, REME, Navy), industrial / commercial imaging or other areas of electronic manufacturing and services. You must have impeccable customer service skills and a confident and professional manner in customer facing environments. The Benefits - Medical Field Service Engineer, X-ray Imaging Systems This is an excellent opportunity to join a world class medical imaging systems organisation. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles. In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company car, bonus, overtime, healthcare, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation. This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.

THE ROLE As our Holding Leicester Highcross Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. WHATS IN IT FOR YOU: • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service., • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust DIVERSITY & INCLUSION STATEMENT We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Company Description Stadia Utilities, a leading UK-based utilities and waste management consultancy, has been delivering cost-saving and energy-efficient solutions for businesses for over 16 years. Guided by a mission to place clients' needs at the core of its operations, Stadia Utilities simplifies the complexities of utilities management, offers tailored solutions, and drives business goals. Serving a diverse range of industries, including commercial property management, care, manufacturing, logistics, and retail, Stadia Utilities specialises in providing scalable services for both single-site and multi-site businesses. Strong partnerships with a wide network of suppliers enable the company to secure competitive pricing and customised services for its clients. Role Description The Utilities Account Manager is a full-time on-site role based in Leicester. In this position, the individual will be responsible for managing and nurturing client relationships, identifying cost-saving opportunities, and delivering tailored utilities and waste management solutions that align with client goals. The role includes analysing consumption data, liaising with suppliers to negotiate contracts, and ensuring exceptional service delivery. Additional responsibilities include project management, reporting, and delivering strategic insights to improve operational efficiency for clients. Qualifications • Strong client relationship management, communication, and interpersonal skills, • Analytical and data-driven capabilities, including experience with Excel, reporting tools, and utilities-related data analysis, • Experience in account management within the utilities or waste management sectors, • Proven ability to negotiate and manage supplier contracts effectively, • Excellent organisational and time-management skills to handle multiple priorities and tasks, • Ability to work independently and as part of a team in a dynamic environment, • Understanding of the utilities sector and experience in fostering B2B relationships

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Area Operations Manager leads and develops Club Managers, ensuring consistent execution of brand standards, cleanliness, service delivery and operational processes, while driving performa

Company: Elizabeth School of London Position: Student Finance Officer Location: ON-SITE, Leicester, UK Salary: £26,500 Per Annum Employment Type: Full-Time Working schedule: Monday to Friday, 9am-5pm About Us The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under- represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve. Full Job Description The Student Fees and Financial Support Team at Elizabeth School of London pride itself in supporting our students with information and advice on student finance matters to help make informed choices whilst ensuring financial sustainability and growth of the University. We are committed in the promotion of enhanced student experience and success by providing financial support and awareness with the means of tailored resources. In seeking to achieve our objectives, we work in close partnership with key external and internal stakeholders across the university including Faculty academic and professional staff as well as professional services staff and students. The Student Finance Officer role will be central to ensuring that the team operates effectively, coherently and consistently in achieving its objectives. Key Responsibilities • Support in the delivery of all student finance related activities., • Provide professional advice and information to student and prospective students., • Be conversant with student finance regulations., • Support the development and enhancement of Student Finance systems and processes., • Coordinate student finance information and communications including the student finance web pages, calendar and training activities., • Develop and maintain systems to ensure oversight of the operation of student finance processes., • Deliver advice with casework on areas including tuition fees, payments, registration, funds and bursaries., • Provide financial support by signposting, referring students to appropriate services within and external to the University., • Support in maintaining a strong proactive customer-focused service to student. Candidates will have experience of working in higher education, or a similar environment and should have • Experience of working under pressure and managing priorities., • Experience of providing advice to student and applicants, • Experience of using Microsoft packages such as Word, Excel, Teams, OneDrive and PowerPoint., • Excellent interpersonal skills and the ability to communicate effectively., • The ability to organise your own work, and the work of others, prioritising workload to meet key deadlines., • A high degree of accuracy and the ability to pay close attention to detail., • The ability to remain calm under pressure., • The ability to build and maintain relationships with key stakeholders in a professional manner., • The ability to analyse and interpret data. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Knights is a listed, UK based legal and professional services business, operating over 30 locations nationwide. For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to translon from a traditional partnership model to a corporate structure. We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication. We are now looking for someone to join our growing Records Operations team. As a Records Coordinator at Knights, you will pay a pivotal role in working with clients to establish that we hold their documents and follow the process of verifying our client entitlement for retrieval of requested information and support our clients through the retrieval process. You’ll work closely with our clients and the wider Records Operations team, contributing to the delivery of high-quality services and supporting our business goals. Reporting to the Records Operations Manager you will be responsible for effective verbal and written communication with our clients by telephone and email regarding clients’ requests to retrieve Wills, Deeds and other documents we hold in storage. You’ll bring effective communication skills, accuracy, attention to detail as well as having a problem-solving attitude and effective time management skills and a commitment to continuous improvement. As Knights continues to grow and evolve, this role will adapt to meet changing operational needs. This is an opportunity to be part of a developing Records Operation function in a fast‑paced business where autonomy, clarity and care are valued. Key Responsibilities: • Service delivery - Manage core processes and tasks, ensuring accuracy, consistency and professionalism, • Planning & Organisation – Manage workload, priorities and deadlines effectively., • Confidentiality & Compliance – Handle sensitive information with care, ensuring compliance with relevant standards., • Digital document retrieval – Identify documents from our Case Management System to request and extract from storage., • Digitisation of documents – Prepare, scan and index documents., • Data Entry – Prepare and input document details into our Case Management System - to enable future location and extraction., • Maintaining records – Create and update our Records Case Management System to keep data secure and accurate., • Communication - Paying full attention to the caller for information of a sensitive nature and striving to exceed client or colleague expectations, • Digital data Review – Navigate and search our Case Management System to locate requested documents. What you will bring to the role: • Organisation – Strong planning and coordination skills., • Knowledge & Experience – An understanding of records management systems, particularly within the Private Client area, is desirable but not essential., • Communication – Confident and professional written and verbal communication., • Proactive & Innovation – Solutions-focused mindset with a drive to improve., • Attention to detail – High level of accuracy and consistency., • Team Ethos – Collaborative and respectful approach., • Adaptability – Ability to remain calm and flexible under pressure., • Systems Confidence – Proficiency in Microsoft Office. We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team based environment. Most excitingly of all, you have the opportunity to help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency, provides a great platform for the right people to take their careers to the next level If you would like to make a positive difference to your career get in touch with our Recruitment Manager, Michael Appleby for a highly confidential and informative discussion about why Knights is different. Michael can be contacted on 07805 819860 or by email at

Our client is a top global agency specializing in presentations and communication, serving businesses of all sizes, from startups to multinational enterprise tech giants. As they expand their studio, they are seeking a skilled Midweight Creative Project Manager to join their dynamic team. If you’re solution-oriented, eager to work with high-profile global clients, and thrive in a fast-paced environment, this role is for you. Their Leicester-based office offers a hybrid working model (3 days in-studio, 2 days remote). The Role As a Creative Project Manager, you will oversee the delivery of creative projects, collaborating with designers, writers, account directors, and other team members to ensure high-quality work is delivered on time, within budget, and to client satisfaction. more consistently. What you’ll deliver You’ll project manage a mix of digital and physical outputs, including: • Presentations and keynote materials, • Video and motion outputs, • Digital campaign assets and marketing collateral, • Event-related creative and communications, • Large-scale physical print, • White papers and long-form documents, • Micro-sites and online self-service communications Key Responsibilities • Project planning – Own project plans, milestones, and delivery comms from brief to sign-off., • Client communication – Run day-to-day client communication and keep briefs, timelines, and expectations clear., • Cross-team coordination – Coordinate smoothly across teams and share information early to prevent blockages., • Prioritisation – Manage multiple workstreams with confident prioritisation and forward planning., • Tools and workflow – Maintain strong delivery excellence in trackers (Scoro), comms plans, and file structures., • Ownership mindset – Take initiative, act on feedback, and follow through on commitments., • Commercial awareness – Work with commercial awareness and protect time, value, and resource impact., • Clear communication – Communicate clearly in writing and verbally, adapting to different audiences., • Team contribution – Contribute positively to team culture and support colleagues to succeed., • Quality and improvement – Uphold high quality standards and suggest practical improvements., • Problem solving – Solve routine problems independently and keep delivery moving. What We’re Looking For • Experience managing creative or digital projects in an agency or professional services environment., • Excellent organisational skills with the ability to plan, prioritise, and deliver multiple projects simultaneously., • Strong communication and coordination abilities, with confidence managing cross-functional teams., • Proficiency in project management tools (Scoro experience ideal but not essential)., • Strong attention to detail, with a commitment to maintaining quality and process standards., • Ability to interpret briefs and translate them into actionable project plans and timelines., • A proactive, collaborative attitude with a desire to learn and grow within a creative business. If this sounds like the right role for you, please send your CV along with your salary expectations.

The Sales & Experience Consultant is responsible for delivering end-to-end sales performance and exceptional in-club member experience, owning the full sales journey from lead generation through to membership close, while also playing a key role in member retention and day-to-day service delivery. S

About Us: Piping Rock is a leading global manufacturer and distributor of vitamins, supplements, and health products. With a vertically integrated model and a commitment to innovation, we bring high-quality wellness products directly to consumers worldwide. Role Overview: We are seeking an experienced and commercially driven Senior Buyer to lead sourcing and procurement activities for UK & EU markets. This role goes beyond traditional buying - it plays a key part in product development, supplier innovation, and cross-functional leadership, ensuring we bring competitive, high-quality products to market efficiently. Key Responsibilities: -\tLead end-to-end procurement for assigned categories, including supplier sourcing, negotiation, and contract management -\tPartner closely with Product Development, Marketing, and Technical teams to bring new products from concept to launch -\tIdentify market trends, customer needs, and innovation opportunities within the health and wellness sector -\tDrive supplier collaboration to support new product development (NPD), reformulations, and cost improvements -\tManage and mentor NPD teams or cross-functional project teams where applicable -\tOwn pricing strategies, margin optimisation, and cost-saving initiatives -\tEnsure compliance with UK/EU regulations, quality standards, and internal policies -\tMonitor supplier performance and mitigate supply chain risks -\tWork closely with Supply Chain, Planning, and Operations teams to ensure continuity of supply, effective inventory management, and successful product launches Key Skills & Experience: -\tProven experience as a Buyer or Senior Buyer, ideally within FMCG, supplements, or health products -\tStrong background in supplier negotiation and strategic sourcing -\tDemonstrated experience working with or leading product development / NPD projects -\tAbility to influence and lead cross-functional teams without direct authority -\tCommercially astute with strong analytical and decision-making skills -\tExcellent stakeholder management and communication skills -\tExperience managing multiple projects in a fast-paced environment -\tKnowledge of UK/EU regulatory requirements in supplements or consumer goods (desirable) Leadership & Product Development Capabilities: -\tExperience guiding products from concept through formulation, sourcing, and launch -\tAbility to align technical, commercial, and customer perspectives -\tStrong project management skills with a hands-on, delivery-focused mindset -\tComfortable acting as a bridge between suppliers, internal teams, and innovation strategy What We Offer: • 33 days annual leave and birthday off, • Early finish Friday's, • Company pension, • Death in service at 6 months, • Hours are 37.5 per week, • 50% staff discount

Head of Operations / Operations Director Multi-site role- with HQ based in Leicester Package: £65,000 - £70,000 per annum plus performance-related bonus, company car, medical insurance, etc. An established and growing technical services business is seeking an experienced and commercially focused Head of Operations / Operations Director to lead and scale operational delivery across a multi-site operation. This is a senior leadership opportunity for an ambitious operations professional who thrives in fast-paced technical or engineering-led environments and is passionate about building high-performing teams, improving operational efficiency, and supporting business growth. About the Business The company is a well-established provider of specialist testing and technical services supporting major infrastructure, construction, and civil engineering projects across the UK. Operating both on-site and through a network of technical facilities, the business has built a strong reputation for delivering high-quality, responsive, and safety-focused services. As part of a larger international group operating within the Testing, Inspection, Certification and Compliance (TICC) sector, the business is entering an exciting phase of expansion, investment, and operational development. The Opportunity Reporting directly to the Managing Director, the Head of Operations will take responsibility for leading operational delivery across multiple locations, ensuring projects are delivered safely, efficiently, and right first time. The role will also play a key part in shaping and embedding scalable operational processes to support future growth, including new site openings and acquisitions. Key Responsibilities • Lead operational delivery across multiple UK sites, ensuring consistent standards, productivity, and customer service, • Develop and implement operational KPIs and reporting frameworks to drive performance and accountability, • Oversee planning and mobilisation of projects, including RAMS, resourcing, equipment readiness, and access arrangements, • Support and develop site leadership teams through coaching, mentoring, and performance management, • Drive operational improvements that increase productivity, utilisation, efficiency, and margin, • Lead integration activities for new sites and acquisitions into the operating model, • Maintain oversight of equipment compliance, calibration, maintenance, and asset utilisation, • Strengthen technician capability, onboarding, and workforce development programmes, • Provide strong leadership across health, safety, and compliance activities, • Work closely with commercial and operational teams to ensure smooth project delivery and customer satisfaction About You We are looking for a confident and capable operational leader with experience managing multi-site operations within technical, engineering, construction, laboratory, utilities, manufacturing, or field service environments. You will bring: • Proven experience leading operational teams across multiple locations, • Strong operational planning, scheduling, and performance management capability, • Experience driving operational improvement and scalable processes, • A hands-on leadership style with the ability to develop high-performing teams, • Experience supporting growth, acquisitions, or operational integration projects, • Strong communication and stakeholder management skills, • A data-driven and solutions-focused approach, • The ability to remain calm and decisive in a fast-paced environment Requirements • Full UK driving licence, • IOSH Managing Safely (preferred), • CSCS or equivalent site credentials (desirable), • Strong Microsoft 365 and operational systems knowledge The opportunity to play a key leadership role within a growing and ambitious business If you are an experienced operational leader looking for the opportunity to make a genuine impact within a growing organisation, we would love to hear from you.

Regional Senior Reward Manager UK&I Reporting to: Global Reward Director Location: In region, requirement to be in the Leicester office 2-3 days per week with less frequent travel to London. Welcome to Hays! Hays is a market leader in specialist recruitment and workforce solutions worldwide. With over 50 years’ experience across 29 different countries within 21 different industries. But joining Hays isn’t just about being part of a global business leader; here your ambition, collaboration and performance will be celebrated. Hays offers clear progression pathways, continue your recruitment career with us at Hays! Role Purpose: Support the effective implementation of the Hays’ global reward strategy across the region, ensuring globally anchored, performance-orientated, affordable, competitive, consistent and simple compensation and benefit practices. Implement global frameworks grounded in the Willis Towers Watson (WTW) Global Grading System (GGS) and informed by WTW remuneration, benefits, and market practice survey data. Key Responsibilities: • Deliver the regional reward strategy, ensuring alignment to global principles and standards across both sales and enabling functions. This involves translating global directives into regionally appropriate practices, maintaining consistency whilst addressing local needs, and supporting performance-driven reward structures that reflect the company’s culture and objectives., • Lead the design of sales compensation schemes, applying global guidelines to create frameworks that drive motivation, retention, and achievement. Take responsibility for implementing global principles, ensuring that compensation plans are competitive, compliant, and accessible, whilst also providing guidance on adjustments required by local market conditions., • Localise global pay structures by utilising Willis Towers Watson (WTW) survey data and adhering to statutory requirements. Adapt these frameworks to fit regional nuances, benchmarking against local market rates, and making necessary modifications to ensure fairness and compliance. Collaborate with key stakeholders to ensure that pay structures remain relevant and effective., • Support the delivery of global annual processes within the region, including base pay reviews, the administration of short- and long-term incentive programmes, and the renewal and enhancement of employee benefits schemes. Provide insight and guidance to ensure that these processes are conducted efficiently, transparently, and in line with both global and regional policies., • Advise the People & Culture team and business leaders on compensation-related matters such as new hire offers, employee promotions, and organisational restructures. Offer in-depth expertise to ensure decisions are made in accordance with reward policies, market benchmarks, and statutory requirements, contributing to the attraction and retention of talent., • Oversee the provision of regional employee benefits and manage vendor relationships, ensuring that offerings remain competitive, cost-effective, and compliant. Conduct regular reviews of benefits provision, negotiate with providers, and handle queries or issues that arise, maintaining a high standard of service for employees., • Ensure that all reward practices and policies comply with local legislation and regulatory requirements. Conduct periodic audits, keep abreast of legislative changes, and proactively advise the business on necessary updates to maintain compliance and mitigate risk., • Manage, develop, and mentor the regional reward team, fostering a collaborative and high-performing environment. Provide coaching and guidance to enhance team capabilities, support professional development, and build succession plans. Encourage knowledge sharing and continuous improvement to ensure the team delivers exceptional results. Experience: • A deep understanding of sales compensation ideally in the recruitment industry., • Experience of leading a small regional reward team., • Strong regional reward knowledge and labour market insight., • Ability to manage stakeholders across multiple countries and/ or multiple levels of seniority., • Expertise in compensation, benefits, and reward governance., • Strong understanding of WTW, or similar, job evaluation and survey methodologies. Skills and Competencies • Able to effectively manage and influence stakeholders at all levels., • Analytical Agility - financial modelling and data interpretation skills to forecast the impact of complex incentive designs., • Ability to act as a trusted advisor, navigating sensitive and high-profile situations with complete discretion and confidentiality, • Commercially astute and able to align reward design with business performance and company culture, • Pragmatic: able to deliver guidance in a fast paced, complex environment, • Communicates clearly and openly to win support and challenge the business., • Highly organised, can work under pressure and to deadlines, • Demonstrates behaviours that support and reflect the Hays valued behaviours, • Collaborative with a good appreciation of both global and local needs, • Good attention to detail, • Ability to spot issues and identify solutions independently before they become a blocker, • Resilient At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

£21,000–£26,500 salary, full-time permanent role, and sensible working hours with an earlier finish on Fridays. This is a junior-level position that gives you real exposure to the commercial engine of a vehicle leasing business, not just box-ticking admin. You will sit at the centre of the sales-to-delivery process, seeing deals through from order to handover. It suits someone who likes order, clarity, and seeing things finished properly. You will deal with customers, suppliers, and internal teams daily, building confidence and commercial awareness as you go. The role offers genuine progression for someone who wants to grow within sales support, operations, or account management. You will be trusted with responsibility early on, supported by a close-knit team, and given the space to learn the industry properly rather than being thrown into the deep end. What You’ll Be Doing • Managing vehicle orders from signed deal through to delivery and post-delivery paperwork, • Liaising with customers to guide them through finance documentation and delivery timelines, • Coordinating deliveries with suppliers once vehicles are ready and funded, • Handling invoicing, PCNs, end-of-contract processes, and accurate system updates What You’ll Need to Bring • Strong attention to detail and confidence handling multiple tasks at once, • Clear and professional communication, written and verbal, • Solid Microsoft Office skills and comfort working with systems and data, • A reliable, organised approach and the confidence to deal with customers directly Who They Are The business is a well-established vehicle leasing specialist with a reputation for doing things properly. They operate in a fast-moving, customer-focused environment where accuracy matters and service levels are taken seriously. Growth is steady, systems are structured, and junior hires are developed rather than left to drift.

MRICS L&T surveyor- corporate landlord - Interim contractProperty ServicesHybrid Working________________________________________We are seeking a highly experienced estate surveyor - Corporate Estate, to assist in the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will support the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment.________________________________________Key ResponsibilitiesSupport the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met. Support the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities. Assist in the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Cultivate and embed best practice in estate management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience Required Lease Management & Administration • Drafting, negotiating, and agreeing commercial leases, renewals, and variations, • Interpreting lease terms (rent review clauses, break clauses, repairing obligations), • Conducting rent reviews (open market, index-linked, or fixed increases), • Negotiating rental values with tenants or their agents, • Handling lease renewals, including:, • Market appraisals, • Negotiation of new terms, • Acting as the main contact for commercial tenants, • Handling tenant queries, disputes, and negotiations, • Supporting tenant retention and reducing voids, • Monitoring performance of the council's commercial property portfolio, • Identifying opportunities to:, • Increase income, • Improve occupancy levels, • Enhance asset value, • Interpreting and enforcing repairing obligations in leases, • Managing:, • Dilapidations claims at lease end Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Nursing Manager - Pre-Assessment | Spire Leicester Hospital | Oadby | Full Time | Permanent | Excellent Benefits\nSpire Leicester Hospital is looking for an experienced and driven Nursing Manager to lead our Pre-Assessment service. This is a high-impact leadership role where you'll shape a vital part of the patient journey, ensuring every patient receives safe, seamless, and high-quality care before their procedure.\nYou'll take ownership of a fast-paced, multi-disciplinary service - leading your team, driving performance, and continuously improving how we deliver care.\nWhat You'll Be Doing:\nAs Nursing Manager, you will:\n * Lead the Pre-Assessment service, setting high standards for safe, effective, patient-centred care\n * Drive team performance through strong clinical and operational leadership\n * Oversee the full patient pathway, ensuring assessments are delivered efficiently and to the highest quality\n * Take accountability for KPIs, service delivery, and day-to-day operational performance\n * Embed a culture of clinical governance, continuous improvement, and best practice\n * Lead audits and implement meaningful improvements that enhance patient outcomes\n * Ensure full compliance with CQC and professional standards\n * Manage staffing, resources, and budgets effectively in partnership with finance teams\n * Build strong working relationships with consultants and key stakeholders\n * Identify opportunities to innovate and improve the patient experience\n * Champion equality, diversity, and inclusion within your team\nWho We're Looking For:\n * Registered Nurse with a valid NMC registration\n * Strong Pre-Assessment experience\n * Proven leadership experience at Ward Manager level or similar\n * Experience within independent healthcare (desirable)\n * Solid background in clinical governance, audit, and quality improvement\n * Leadership/management qualification (or working towards)\n * Evidence of ongoing CPD\n * A confident, proactive leader with excellent communication and organisational skills\n * Someone who is forward-thinking and motivated to improve services\nBenefits:\nWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:\n * 35 days annual leave inclusive of bank holidays\n * Employer and employee contributory pension with flexible retirement options\n * 'Spire for you' reward platform - discount and cashback for over 1000 retailers\n * Free Bupa wellness screening\n * Private medical insurance\n * Life assurance\nOur Values:\nWe are extremely proud of our heritage in private healthcare and of our values as an organisation:\nDriving clinical excellence\nDoing the right thing\nCaring is our passion.\nKeeping it simple\nDelivering on our promises\nSucceeding and celebrating together\nWe commit to our employees' well-being through work life balance, on-going development, support and reward.\nSpire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.\nSpire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.\nClosing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.\nFor us, it's more than just treating patients; it's about looking after people

Utilities Account Manager\nLeicester\n£27,000 – £30,000 per year\nRole Overview\nA growing utilities consultancy is seeking a highly organised and detail‑focused Utilities Account Manager to support its operations team. This role would suit someone with strong problem‑solving skills, a methodical approach to work, and the ability to manage multiple priorities in a fast‑paced environment.\nThe successful candidate will be responsible for maintaining accurate records, supporting account administration, and responding efficiently to customer and supplier enquiries. Previous experience within utilities, energy, or waste is advantageous but not essential, as training will be provided.\nKey Responsibilities\n * Build and maintain strong relationships with customers, understanding their needs and requirements\n * Develop and maintain working relationships with preferred suppliers\n * Manage and update sales and customer pipelines through accurate CRM record‑keeping\n * Complete Change of Tenancy processes efficiently and accurately\n * Maintain customer account portfolios across internal systems and CRM platforms\n * Resolve customer and supplier queries promptly via phone and email\n * Monitor and manage multiple shared email inboxes\n * Ensure data accuracy and compliance across all administrative tasks\nCandidate Profile\nThe ideal candidate will demonstrate a high level of accuracy, strong organisational skills, and a proactive approach to their workload. They will be comfortable working independently as well as collaboratively and will take pride in delivering a high standard of work.\nKey qualities include:\n * Strong attention to detail\n * Effective written and verbal communication skills\n * Good time management and ability to meet deadlines\n * Confident use of Microsoft Office, with a strong emphasis on Excel\n * Positive “can‑do” attitude with a genuine focus on service delivery\n * Flexible, adaptable, and able to manage changing priorities\nWhat’s on Offer\n * Salary of £25,000 – £30,000, depending on experience\n * Pension scheme enrollment\n * Paid parking\n * Employee recognition initiatives\n * Company social events\n * Increased annual leave with length of service\n * Paid birthday leave\n * Private healthcare cover

Our super client is seeking an experienced Business Development Manager join them on a full time permanent basis working 8.30am – 5.00pm Monday to Friday.\n\nAs Business Development Manager, you will support the growth of our clients new sector development as they move to the next phase of their growth as an organisation. You will be responsible for building new and strengthening of existing business relationships across a defined client base, planning and delivering account management, preparing proposals, business reviews and representing the organisation at client meetings and presentations. You will deliver internal training and presentations to strengthen product knowledge and understanding, ensure engagement with internal senior level team members to ensure service delivery to clients.\n\nTo be considered for the role of Business Development Manager, you will have a minimum of 3 years business development / account management experience ideally with damage restoration / insurance industry sectors, with experience of selling specialist / complex services with initiative and self-motivation. You will need to be based quite centrally in the UK. You will have a strong and proven track record of effective negotiating and influencing new business. You will have strong commercial acumen, with excellent interpersonal and effective communication skills. You will ideally hold professional business-related qualifications. You will have a can do attitude and a flexible approach. You will also be happy for national travel across the UK with the occasional overnight stay.\n\nIn return, our client is offering a starting salary of up to £60,000, pension, car allowance, bonus structure, 25 days paid annual leave plus bank holidays, social events, employee assistance programme, and much more.\n\nSend your CV now for consideration.\n\nInfinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Site Supply & Planning Coordinator (Manufacturing - Chilled & Frozen FMCG) \nWe are seeking a Site Supply & Planning Coordinator to support and strengthen the day to day operation of site planning across two manufacturing locations within a chilled and frozen FMCG environment. The role plays an active part in short term supply and production planning, coordinating materials availability, supporting transport and order management, and ensuring plans remain aligned with site capacity and space constraints. \nWorking closely with the Planning Manager and wider operations teams, this role helps maintain accurate, achievable, and well coordinated plans, providing stability, visibility, and continuity to the planning process. It is a hands on role suited to someone who enjoys working close to operations, spotting issues early, and supporting effective execution in a fast moving food manufacturing environment. \nLocation : \nManufacturing (Multi site) \nSplit between two sites in Leicester. \n \nReporting To \nPlanning Manager \n \nYour Time at Work \nRole Purpose \nTo support the effective operation of the site planning function by actively managing short term supply and production planning activities, maintaining clear visibility of materials, capacity, and space, and supporting transport and order management. The role plays a key part in keeping plans accurate, coordinated, and achievable, enabling timely, well informed planning decisions and smooth execution across the sites. This position provides stability and continuity to the planning process and supports delivery of service, efficiency, and growth objectives. \n \nOur Perfect Worker \nKey Responsibilities \n- Support short term supply and production planning across two sites \n- Coordinate ingredient and packaging availability against the plan \n- Maintain 0-7 / 0-14 day planning visibility and accuracy \n- Identify and highlight capacity, space, and supply constraints early \n- Support order review, dispatch planning, and transport execution \n- Keep plans aligned to operational capability and site priorities \n- Prepare and maintain planning data, logs, and exception visibility \n- Work closely with Operations and Planning Manager to support execution \nKey Measures of Success \n- Short term plans remain accurate, achievable, and aligned to site capability \n- Materials and capacity risks are identified and escalated early \n- Reduced last minute plan changes and operational surprises \n- Strong collaboration with Operations, Planning, and Logistics \n- Positive feedback from stakeholders on planning visibility and coordination \n \nKey Information and Benefits \nKey Skills & Experience \nEssential \n- Experience in a planning, supply chain, or manufacturing coordination role. \n- Strong attention to detail and ability to manage multiple data inputs. \n- Good communication skills and ability to escalate issues clearly. \n- Comfortable working in a fast‑paced, reactive environment. \n- Confidence using planning systems, spreadsheets, and operational data. \nDesirable \n- FMCG manufacturing experience (food preferred). \n- Exposure to chilled and/or frozen operations. \n- Understanding of basic planning principles (capacity, materials, constraints). \n- Desire to develop into a broader planning role over time. \n \nAbout Staffline \nStaffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. \n \nPlease note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. \n \nThis job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Our public sector client are looking for a Waste Management Technician on a part-time basis.\n\nService - Contracts & Compliance – Waste Management\n\nHours - 22 hours per week (3 days)\n\nRole Purpose\n\nTo support the Waste Management Officer in managing waste and recycling contracts, ensuring compliance, service continuity, and value for money.\n\nKey Responsibilities\n\n * \n\n Support management of waste contractors in line with contractual requirements.\n\n * \n\n Assist in ensuring disposal facilities are available during Bank and Public Holidays.\n\n * \n\n Support Waste Collection Authorities during fly-tipping incidents and ensure compliant disposal routes.\n\n * \n\n Assist in developing and delivering savings and efficiency initiatives.\n\n * \n\n Support effective delivery of waste and recycling contracts, maintaining positive relationships with authorities and contractors.\n\n * \n\n Analyse and report on performance data, including cleansing datasets and producing reports for senior management.\n\n * \n\n Liaise with authorities and contractors to resolve issues including invoicing, account queries, and Duty of Care compliance.\n\n * \n\n Manage small value waste and environmental contracts and support high value contracts as required.\n\n * \n\n Support the Team Manager and Principal Waste Contracts Officer, including providing cover when needed.\n\nSkills & Experience\n\n * \n\n Experience in contract support, waste, environmental or compliance-based services.\n\n * \n\n Strong data analysis and reporting skills, including use of pivot tables.\n\n * \n\n Good communication and stakeholder management skills.\n\n * \n\n Understanding of Duty of Care and compliance requirements, or willingness to learn.\n\nAdditional Requirements\n\n * \n\n Commitment to information security, equality, diversity, and inclusion.\n\n * \n\n Ability to work collaboratively and support service development

Senior Asset ManagerLocation: Leicester\nSalary :£45000 to £54495We are seeking an experienced and commercially astute senior property surveyor to provide decisive leadership and drive value from a diverse portfolio of land and buildings.This is a senior role with responsibility for leading people, optimising asset performance, delivering revenue growth and capital receipts, and ensuring assets support wider organisational, economic, and environmental objectives.\nAbout the RoleReporting at a senior level, you will lead the operational asset management function for a substantial and varied property portfolio. You will source, initiate, and deliver value-added asset management initiatives across acquisitions, disposals, redevelopment, and investment activity.You will set direction, inspire high performance, and work collaboratively with internal and external stakeholders to ensure assets are aligned with strategic priorities and deliver maximum financial, social, and environmental return.\nKey ResponsibilitiesLeadership & People Management\n\nLead, motivate and develop a small team of professional staff\nCreate a clear sense of purpose, setting objectives, monitoring outcomes, and holding teams accountable for delivery.\nFoster a culture of trust, inclusivity, continuous improvement, and high performanceStrategic Asset Management\n\nLead operational delivery of the Strategic Asset Management Plan and Corporate Estate Strategy\nIdentify and progress opportunities for redevelopment, disposal, investment and income growth\nDevelop asset business plans across the full lifecycle, managing revenues, costs and risk\nProvide research, analysis, modelling and due diligence to support property acquisitions and disposals\nEnsure assets are managed sustainably, efficiently and in line with legislative requirements\nLead negotiations on acquisitions and disposals, ensuring timely delivery and value for money\nBuild strong relationships with managing agents, developers, investors and public sector partners\nRepresent the service at senior forums and external meetings\nPresent complex asset management proposals clearly and confidently to senior stakeholdersWhat We're Looking ForEssential Experience\n\nSignificant experience in property asset management, real estate or commercial property within a complex organisation\nProven track record in acquisitions, disposals, investment, development and asset business planning\nExperience managing external professionals and agents\nStrong leadership experience with a demonstrable impact on performance and outcomes\nExperience using asset and financial data to inform investment decisionsEssential Qualifications & Knowledge\n\nRelevant Degree in business, finance, accounting or corporate real estate / asset management\nChartered or industry‑recognised accreditation (e.g. MRICS, FRICS,\nExpert knowledge of strategic asset management, property legislation and compliance\nStrong understanding of sustainable development and environmentally responsible asset managementSkills & Attributes\n\nExcellent leadership, influencing and negotiation skills\nAbility to operate confidently within a political and strategic environment\nStrong written and verbal communication skills, including presenting to senior audiences\nCommercial mindset with the ability to manage competing priorities and deliver at pace.\nHigh levels of numeracy, literacy and IT capability\nWhy Join Us?This is a rare opportunity to play a pivotal role in shaping and optimising a major property portfolio, contributing directly to financial resilience, community wellbeing, and long-term regeneration.You'll be empowered to lead, innovate and make a tangible impact - supported by a professional environment that values expertise, collaboration and ambition.This role offers flexible, hybrid working, competitive salary with the Local Government Pension scheme.\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Head of Partnerships\nLeicester\nc £55,000 p.a. + £20K OTE & £4K car allowance\n\n * Are you an experienced commercial leader with a proven track record of securing high-value partnerships?\n\n * Do you thrive on storytelling, negotiation and building powerful, long-lasting client relationships?\n\n * Would you like to play a key role in shaping the commercial success of one of the most iconic rugby clubs in the country?\n\nThe Company:\nER Recruitment are excited to be working exclusively with the Leicester Tigers, one of the most successful and recognisable rugby clubs in the world, boasting a proud heritage both on and off the pitch. They are seeking a Head of Partnerships to lead the acquisition, management and delivery of strategic commercial partnerships that drive revenue, elevate brand impact and strengthen long-term relationships.\nReporting to the Chief Commercial Officer, this is a high-impact role offering the opportunity to shape the future of the club’s commercial success and inspire a talented team within a fast-paced, dynamic environment.\n\nRole & Responsibilities of the Head of Partnerships:\n\n * Develop and deliver a comprehensive partnership strategy aligned to the club’s commercial growth objectives.\n\n * Identify, target and secure new partnership opportunities across key sectors to increase revenue.\n\n * Lead the full sales cycle from prospecting to pitching, negotiation and contract completion.\n\n * Oversee the delivery and activation of partnership rights, ensuring exceptional service and return on investment.\n\n * Build and maintain strong relationships with existing partners to drive renewals, upselling and multi-channel collaboration.\n\n * Work closely with marketing, communications and events teams to deliver creative, integrated activations.\n\n * Provide performance reports, insights and recommendations to the Chief Commercial Officer.\n\n * Lead, coach and motivate a team of Business Development Managers and Partnership Delivery Executives, setting clear goals and performance expectations.\n\nAbout You as the Head of Partnerships:\n\n * Proven success in securing and delivering major commercial partnerships, ideally within sport or entertainment.\n\n * Confident and engaging, you build genuine relationships and know how to make a lasting impression at every level.\n\n * Strong negotiation and presentation skills with the ability to close complex, high-value deals.\n\n * Strategic thinker who combines creativity with commercial acumen to design impactful partnership solutions.\n\n * Inspirational leader who sets clear expectations, motivates their team and drives results.\n\n * Exceptional organisational skills, able to manage multiple projects and priorities.\n\n * Passionate about sport, with the flexibility to work matchdays, evenings and weekends when required.\n\nPlease note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.\n\nWhile we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.\n\nWe are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.\n\nWe look forward to hearing from you

Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) – Leicester - Basic Salary £28,000 - £42,000 Per Annum\n\nPackage Overview:\n\n * £28,000- £42,000 (negotiable depending on experience)\n\n * Plenty of opportunities to increase earnings if wanted\n\n * Company vehicle, pension scheme, fuel card, laptop & mobile phone\n\n * Hours of work- Monday to Friday (40 hours a week)\n\n * Excellent progression and training opportunities\n\n * Area covered – Leicestershire, Nottinghamshire and Derbyshire\n\n * Field based role covering a number of sites\n\n * The work is strategically allocated based on each engineer’s location\n\nCompany Overview - Fire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms)\n\nAn excellent opportunity has become available within a well-established and highly regarded company in the fire and security industry.\n\nThis growing organisation is recognised for its expertise in designing, installing, and maintaining cutting-edge systems for clients across commercial, residential, and industrial sectors.\n\nYou will join a supportive and collaborative team that values quality and teamwork. Work is carefully planned and allocated based on each engineer’s strengths and location to ensure high standards and efficiency.\n\nThe role comes with full training, ongoing support, and the tools needed to carry out your work effectively and confidently.\n\nFire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Role and Responsibilities:\n\n * Install fire alarms, CCTV, access control, and intruder alarm systems in accordance with industry standards and client specifications.\n\n * Perform regular servicing, testing, and preventative maintenance on fire and security systems to ensure optimal performance.\n\n * Diagnose and resolve faults, ensuring systems are fully functional and meet safety regulations.\n\n * Carry out system upgrades or modifications to meet client requirements and comply with updated standards.\n\n * Complete and maintain accurate records, including service reports, installation certificates, and maintenance logs.\n\n * Work closely with team members and other trades on-site to ensure seamless project delivery.\n\nFire & Security Engineer (Fire Alarms, Access Control, CCTV & Intruder Alarms) Skills & Experience:\n\n * Strong technical knowledge of fire alarms, CCTV, intruder alarms, and access control systems.\n\n * Excellent fault-finding and problem-solving abilities.\n\n * Ability to interpret technical drawings and specifications.\n\n * Good understanding of British Standards and industry regulations.\n\n * Ability to work independently and as part of a team.\n\n * Strong organisational and time management skills.\n\n * A methodical and detail-oriented approach to work.\n\n * A commitment to health and safety practices.\n\n * Proven experience in the installation, maintenance, and servicing of fire and security.\n\n * Previous experience in both domestic and commercial environments is advantageous.\n\nWhy apply for this role?\n\n * Excellent training and development opportunities.\n\n * Plenty of opportunities to increase your earnings.\n\n * Excellent work life balance.\n\n * Supportive work environment.\n\n * Carefully planned out work schedules.\n\n * Opportunities to train in other areas across the business.\n\nDON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW\n\nGet Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers\n\nPlease note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.\n\nIndustry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System Commissioning

Our public sector client are looking for Minibus Drivers to join them on a long-term, on-going temporary basis.\nLocation: Melton Mowbray, Nailstone, Blaby, Sapcote, Croft and Blaby\nHours: Split shifts – approx. 2hrs AM & 2hrs PM (ADHOC, flexible schedule)\nContract: Ongoing Temporary | Zero-Hour Contract\nPay: £13.06ph\nWe’re hiring 16-seat minibus drivers on behalf of our client for long-term, flexible work supporting Leicestershire County Council services. If you enjoy working with people and want regular driving work with purpose, this could be for you.\nWhat You’ll Need:\n * Valid UK Driving Licence with valid D1 entitlement\n * Enhanced DBS (we’ll reimburse after 6 weeks of work)\n * Great communication and people skills\n * Willingness to work split shifts and across various locations\nWhat You’ll Do:\n * Safely transport service users and goods across the county\n * Carry out routine vehicle checks and keep vehicles clean\n * Help passengers on/off the vehicle and secure mobility equipment\n * Report any incidents, defects, or issues promptly\n * Work with council staff and maintain professional conduct\n * Assist with minor repairs and occasional meal delivery support\nPlease note: This is ADHOC work with no guaranteed hours each week, but ongoing opportunities are available.\nInterested? Apply today to join a team making a real difference in your community

Sales Administrator\n\nLeicestershire Based\n\nSalary: Up to £28,000\n\nPermanent, Full-Time\n\nAre you an experienced Sales Administrator?\n\nRegional Recruitment are recruiting for a Sales Administrator on behalf of a busy supplier of construction products. You will play a key role in supporting the sales team, processing orders, maintaining strong customer relationships, and ensuring the smooth day-to-day running of the sales administration function. If you have excellent organisational skills, strong attention to detail, and enjoy working in a fast-paced environment, then this role is for you!\n\nWhat's on Offer:\n\n• Competitive salary up to £28,000 per year\n • Monday to Friday working hours\n • Office-based role\n • 25 days annual leave plus bank holidays\n • Supportive and friendly working environment\n • Career progression opportunities\n\nQualifications\n\nEssential:\n\n• Previous experience in a Sales Administrator or similar administrative role\n • Strong communication skills both written and verbal\n • Excellent organisational skills and attention to detail\n • Ability to work effectively in a fast-paced environment\n • Proficient in Microsoft Office packages including Word, Excel and Outlook\n\nDesirable:\n\n• Experience working within the construction or building supplies industry\n • Experience using CRM or order processing systems\n • Proactive and flexible approach to work\n\nRoles & Responsibilities\n\n• Process customer orders accurately and efficiently, ensuring all details are entered correctly onto internal systems.\n • Support the sales team with quotations, pricing, and customer enquiries to ensure excellent service delivery.\n • Build and maintain strong relationships with customers, suppliers, and internal departments.\n • Manage incoming calls and emails, responding promptly to customer requests and queries.\n • Maintain accurate sales records, customer information, and administrative documentation.\n • Coordinate with warehouse and logistics teams to ensure timely delivery of products to customers.\n • Assist with general office administration duties as required.\n\nRequirements\n\nAs a Sales Administrator, you will also be expected to:\n • Be highly organised with the ability to prioritise workload effectively.\n • Work well both independently and as part of a team.\n • Maintain a professional and customer-focused approach at all times.\n\nAbout Regional Recruitment\n\nThis position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.\n\nIf this Sales Administrator role is right for you - Click to apply below.\n\nTo explore more roles available across the UK, please visit

This is a critical, delivery-focused role accountable for translating business demand into delivery-ready solutions, ensuring work is clearly defined, prioritised, and executed with pace.\n\nThe role exists to ensure the business has efficient, low-friction delivery pipelines, where unnecessary admin is reduced, meetings are minimised, and work flows cleanly from idea through to completion—while maintaining appropriate coordination, consistency, and clear communication of delivered features.\n________________________________________\n\nCore Expectations\n\n1. Own and Drive Solution Readiness\n\nAct as the single accountable owner for solution shaping prior to delivery\n\nTranslate business demand into clear, structured, delivery-ready work\n\nDefine the most efficient and least complex approach with relevant teams\n\nEnsure all work entering delivery is understood and actionable\n\nThis role ensures teams start with clarity, not rework or back-and-forth\n________________________________________\n\n2. Own Backlog Quality, Structure & Flow\n\nMaintain a high-quality, well-structured backlog\n\nEnsure:\n\nTickets are clear, concise, and complete\n\nNo duplication or unnecessary detail\n\nWork is prioritised and actionable \n\nDrive consistency in backlog standards across squads\n\nA cluttered or inconsistent backlog creates admin and confusion—it is actively managed and standardised\n________________________________________\n\n3. Apply the Right Level of Definition (Avoid Over-Specification)\n\nDefine work to the appropriate level of detail based on complexity\n\nIn some cases, keep tickets succinct to allow engineer creativity and ownership \n\nAgree the level of detail with the relevant delivery team \n\nAvoid over-specification that slows delivery or limits better technical solutions \n\nClarity is required - but over-engineering requirements is avoided\n________________________________________\n\n4. Eliminate Unnecessary Admin (Not All Admin)\n\nRemove the need for:\n\nRepeated clarification\n\nRework due to poor requirements \n\nDuplicate data entry or tracking\n\nEnsure essential admin is:\n\nLean\n\nValue-adding\n\nConsistent \n\nChallenge unnecessary process or documentation\n\nAdmin is reduced and streamlined - not avoided where it adds value\n________________________________________\n\n5. Reduce Meeting Dependency\n\nEnsure work is clear enough to avoid unnecessary meetings\n\nReplace meetings with:\n\nWell-written tickets\n\nClear acceptance criteria\n\nStructured updates\n\nEngage in meetings where:\n\nDecisions are required\n\nBlockers need resolving\n\nCoordination across squads where applicable\n\nMeetings are for decisions and coordination—not clarification\n________________________________________\n\n6. Own Prioritisation from a Delivery Perspective\n• Prioritise work based on: \no Business impact \no Delivery feasibility \no Dependencies and sequencing \n• Balance demand with team capacity \n• Ensure focus on high-value work only\n\nThis role ensures effort is spent on what matters most\n________________________________________\n\n7. Own the Flow of Work End-to-End\n\nOwn work from idea through to delivery completion \n\nEnsure: \n\nWork progresses without delay\n\nDependencies are managed\n\nBlockers are removed quickly\n\nCoordinate across squads where required to maintain flow\n\nNothing should stall, drift, or break across team boundaries\n________________________________________\n\n8. Drive Delivery with Pace & Control\n\nMaintain momentum across all delivery activity \n\nEnsure: \n\nWeekly progress is visible \n\nDelivery commitments are met \n\nRisks are addressed early \n\nFollow through until delivery is complete \n\nThis role drives outcomes, not process for process' sake\n________________________________________\n\n9. Track Outcomes & Support Value Realisation\n\nTrack delivery outcomes post-release\n\nWork with:\n\nIT Business Partner\n\nChange Manager\n\nEnsure solutions:\n\nAre used effectively\n\nDeliver expected value\n\nDelivery is not complete until value is realised\n________________________________________\n\n10. Communicate Delivered Features Effectively\n\nWhen necessary, support communication of features to relevant stakeholders \n\nEnsure communication is: \n\nClear \n\nConcise \n\nTargeted \n\nAvoid over-communication or unnecessary forums \n\nCommunication is purposeful and outcome-focused\n________________________________________\n\n11. Drive Continuous Improvement\n\nIdentify opportunities to: \n\nSimplify processes \n\nRemove inefficiencies \n\nReduce admin and friction\n\nGather feedback and feed improvements into the backlog \n\nEvery iteration should reduce effort and improve flow\n________________________________________\n\n12. Leverage AI to Enhance Capability\n\nUse AI to:\n\nImprove requirement quality\n\nSpeed up documentation and structuring\n\nReduce manual effort\n\nEmbed AI into day-to-day workflow where it adds value \n\nAI is used to increase quality and efficiency - not replace thinking\n________________________________________\n\n13. Consistency & Work Ethic\n\nOperate as a one-team member of the delivery function\n\nSet the standard for: \n\nQuality of work \n\nClarity of tickets \n\nEfficiency of delivery\n\nPunctuality, following process and communication\n\nDemonstrate:\n\nStrong ownership\n\nAttention to detail \n\nConsistency in approach \n\nDrive alignment across squads\n\nThis role sets the bar - not follows it\n________________________________________\n\nSimple Expectation Statement\n\n"Define work clearly at the right level, reduce unnecessary admin and meetings, enable engineer ownership, and drive delivery flow with consistency, and smart use of AI."\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

An established outsourced payroll provider is looking to appoint an experienced Payroll Manager to lead and develop a growing payroll function. This is a hands-on leadership role combining client-facing delivery, team management, and process improvement across a varied client portfolio.\nType: Permanent\nHours: Full-time (also open to part-time, minimum 4 days / 30 hours per week)\nLocation: Leicester (LE19) — office-based with on-site client support as required\nThe role\nYou’ll take ownership of end-to-end payroll operations while acting as a trusted expert for clients and an effective leader for the payroll team. Key responsibilities include:\nClient & onboarding\n\nActing as the go-to payroll expert for client queries (including complex cases)\nLeading new client onboarding: system setup, data migration, and process design\nDelivering software demos and supporting proposals for new business\nBuilding long-term client relationships and managing expectations confidentlyPayroll delivery\n\nOverseeing multiple payroll cycles (weekly / fortnightly / monthly)\nEnsuring payroll is accurate, compliant, and on time\nReviewing complex calculations (statutory payments, terminations, adjustments)\nProviding on-site support to clients (issue resolution / operational cover)\nSupporting ad-hoc payroll work as neededTeam leadership & planning\n\nLeading, mentoring and developing a payroll team (work allocation, deadlines, technical support)\nConducting regular 1:1s and performance reviews\nSupporting hiring and development of future talent\nCoordinating cover for absence/peak periods and contributing to forecasting/performance trackingSystems & compliance\n\nEnsuring compliance with UK payroll and HMRC legislation\nWorking with systems including Paycircle, Sage, Modulr, NEST, and The People’s Pension\nCompleting payroll health checks to identify risks and improvements for non-payroll clientsWhat we’re looking for\n\nProven experience in a Payroll Manager / Senior Payroll role\nStrong technical knowledge of UK payroll + HMRC legislation\nExperience managing a team and handling multiple client payrolls\nConfident communicator with strong client-facing capability\nCommercial awareness (comfortable managing fee reviews/pricing discussions)\nProactive, improvement-led leadership styleBenefits \n\nSalary sacrifice schemes\n34 days holiday (option to buy more)\nPrivate health insurance\nDeath in service benefit\nFree on-site parking\nHealthshield\nPerformance development support\nOpen plan office\n\nCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

LEICESTER\n\n💸Upto £38,000k\n\nWe are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders.\n\nThe successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives.\n\nYOUR RESPONSIBILITIES...\n\nOversee the daily delivery of all security operations across the centre\n\nEnsure effective deployment of security personnel and resources\n\nMaintain a safe and secure environment for customers, retailers, and staff\n\nMonitor and continuously improve operational performance standards\n\nLead on emergency planning and response procedures\n\nAct as a key point of contact during incidents and major events\n\nSupport and test business continuity and disaster recovery plans\n\nProvide line management to Operational Team Leaders and Control Room Supervisors\n\nLead, motivate, and develop a large, multi-disciplinary security team\n\nConduct performance reviews, coaching, and succession planning\n\nFoster a positive, inclusive, and high-performance team culture\n\nIdentify training needs and ensure all staff are fully trained and compliant\n\nDeliver and support ongoing development programmes\n\nEnsure adherence to SIA licensing requirements and industry best practice\n\nOversee control room operations, including CCTV monitoring and incident response\n\nEnsure compliance with relevant legislation and data protection requirements\n\nMaintain integrity, confidentiality, and proper use of surveillance systems\n\nManage third-party security contracts and external service providers\n\nBuild strong relationships with retailers, local authorities, and emergency services\n\nAct as a key liaison for all security-related matters\n\nEnsure full compliance with health & safety legislation and site policies\n\nConduct risk assessments and ensure mitigation measures are implemented\n\nPromote a strong safety culture across the team\n\nDeliver a customer-first approach to security operations\n\nEnsure all interactions with the public and stakeholders reflect professionalism and care\n\nSupport a welcoming and inclusive environment within the centre\n\nContribute to the development and delivery of security strategies\n\nSupport long-term planning, risk management, and resilience initiatives\n\nDrive continuous improvement and innovation within the security function\n\nESSENTIAL SKILLS AND QUALITIES...\n\n * Proven experience in a senior security operations role, ideally within a retail or high-footfall environment\n\n * Demonstrated experience managing and developing large teams\n\n * Strong knowledge of security operations, including CCTV systems\n\n * Valid SIA Licence (essential)\n\n * Solid understanding of health & safety, compliance, and risk management\n\n * Experience in emergency planning and incident managementKnowledge of business continuity and disaster recovery principles\n\n * Understanding of data protection and information security requirementsExcellent leadership, communication, and stakeholder management skills\n\n * Strong customer service ethos with the ability to engage with diverse audiences\n\nABOUT YOU...\n\n- Professional, confident, and resilient under pressure\n\n- Proactive and solutions-focused\n\n- High attention to detail and integrity\n\n- Strong decision-making and problem-solving abilities\n\n- Committed to continuous improvement and excellence\n\nWHATS ON OFFER...\n\nOpportunity to work at a prestigious, high-profile retail destination\n\nA leadership role with real impact on safety and customer experience\n\nOngoing professional development and career progression

JOB DESCRIPTION - REGISTERED MANAGER\n\nJob Title: Registered manager\n\nTo provide high quality homecare services that support the rights of customers to live the lives they choose as far as they are able. The registered manager is directly accountable to the owner(s) and to the regulatory body\nEfficiently manage the day to day running of the business. Allocate resources and monitor performance to deliver high quality homecare to customers within budget. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry \n\nManage the safety and quality of the business\nBe responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures\nUndertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care\nUnderstand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control\nMaintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business\nImplement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements\nBe prepared to work flexibly to ensure the safe delivery of \n\nPromote the rights of each customer and keep their wishes at the centre of their care and support\nMake sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support\nMake sure a written individually tailored care and support plan has been created and agreed, that respects the customer's wishes and promotes their dignity and privacy\nAgree appropriate risk control measures to reduce identified risks\nProvide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns\nApply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality\nKeep all information about customers and their families secure \n\nManage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff\nIdentify ongoing training needs and ensure staff are up to date with current best practice\nEnsure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times\nImplement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters\nProvide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles\nCarry out appraisals and monitoring of staff performance\nEnsure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent \n\nAttend external meetings and represent the service in a positive manner\nParticipate in the growth and development of the business\nThis list is not exhaustive and from time to time you may be required to undertake additional duties\nWe will provide full training in line with regulatory requirementsThere will be incentive bonuses for growth and development of the company which are negotiable, the annual leave is currently 28 days but is also negotiable.\n\nBarker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Job Title: Water Hygiene Account Manager\n Location: East Midlands (Nationwide Travel Required)\n Salary: £40,000 - £45,000\n\nWe are currently recruiting for a Water Hygiene Account Manager to join a leading UK-based facilities and compliance organisation. This is an excellent opportunity for an experienced Water Hygiene Account Manager to take ownership of key client accounts, oversee operational delivery, and drive commercial growth. The successful candidate will play a key role in maintaining compliance standards and delivering a high-quality service. This role is well suited to someone with both technical expertise and strong client-facing skills. If you are a proactive Water Hygiene Account Manager seeking a new challenge, this position offers long-term career prospects.\n\nBenefits of the Water Hygiene Account Manager role:\n\nUp to 36 days annual leave (including bank holidays)\nCompany pension scheme\nLife assurance (6x annual salary)\nOngoing training and development\nDiscounted private healthcare\nGym membership discountsRequirements:\n\nMinimum 2 years' experience as a Water Hygiene Account Manager\nLegionella qualification (e.g. City & Guilds, BOHS or equivalent)\nFull UK driving licence\nStrong commercial awareness and sales capability\nExperience managing engineers and client relationshipsDuties:\n\nManage and develop water hygiene client accounts\nOversee service delivery and ensure full regulatory compliance\nLead and support operational teams, including engineers and supervisors\nDrive revenue through upselling and new business activity\nProvide technical guidance and produce performance reportsApply now or contact Mollie Caswell at Penguin Recruitment for more information