Trabajos deputy sales manager en Reino Unido

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.We are built on a way of working we are proud of, where values and ethics go hand in hand.We have an exciting opportunity for an experienced Deputy Store Manager to join our Accessorize Store in Liverpool Street Station, London.Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.What are we looking for in you?Demonstrate customer focus ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with usA proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their teamSomeone who demonstrates passion, drive and resilience, with a can do approachPossess a creative approach, to support the store and develop the team to reach their full potentialThe ability to communicate openly and effectivelyA Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibilityIn this role you will:Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experienceGenerating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunitiesEnsuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their rolesMaximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standardWe offer piercing to our customers, and you would promote and deliver this with your team.Be flexible in your approach to your role, supporting other stores and team members to achieve a common goalEnsure an inclusive environment, promoting equality and kindness with your teamJoining us, your benefits would include:A competitive salary and exciting bonus schemeA Staff uniform allowance enabling you to have fun wearing our accessoriesGenerous staff discount across all our brands Accessorize, Monsoon, Monsoon Childrenswear and Monsoon HomeAn additional days holiday to celebrate your birthdayIf this all sounds great and this could be the role for you, let us know and apply today.TPBN1_UKTJ

Senior Operations Manager \n Location: Hybrid / London & South East \n Employment Type: Permanent | Full Time \n Sector: Professional Services \n \n We have been retained by a fast-growing, acquisitive professional services group to appoint a Senior Operations Manager who will work directly with the COO and take significant responsibility for the day-to-day commercial and operational performance of the business. \n \n This is a senior, hands-on leadership role and effectively the number two to the COO. Regional Directors and Functional Heads will report into the position, with responsibility for driving performance, consistency and accountability across the group. \n \n This is not primarily a transformation, programme management or internal process role. We are looking for someone with genuine experience running and improving the commercial performance of a fee-earning professional services business, who is comfortable challenging senior leaders and holding them accountable for results. \n \n The Role \n Commercial & Regional Performance \n\n • Lead Regional Directors and Functional Heads, setting clear objectives, KPIs and commercial expectations.\n, • Hold regional leaders directly accountable for revenue, pipeline, client retention, profitability and operational performance.\n, • Track performance against plan, identify underperformance and drive corrective action.\n, • Work closely with Finance to connect regional activity to revenue, utilisation, WIP / billing, margin and cash performance.\n, • Ensure accurate forecasting and strong commercial discipline across the regions.\n, • Work alongside Sales and Marketing to strengthen pipeline management, revenue growth and client retention.\n, • Use commercial and operational data to identify opportunities to improve performance and profitability.\n\n \n Operational Leadership \n\n • Take ownership of day-to-day operational delivery across the group.\n, • Act as a trusted deputy to the COO, representing them in meetings and making decisions where appropriate.\n, • Translate group strategy into clear operational plans, actions and accountabilities.\n, • Drive consistency in client delivery and commercial standards across multiple locations.\n, • Build a high-performance culture amongst Regional Directors and their teams.\n, • Provide a senior point of escalation and resolve operational and commercial issues pragmatically.\n, • Identify and implement opportunities to improve efficiency, processes and ways of working.\n\n \n Growth & Integration \n\n • Support the integration of newly acquired businesses into a consistent group operating model.\n, • Work across Finance, Sales, HR, IT and Operations to ensure successful integration and execution.\n, • Help build scalable structures, controls and reporting as the group continues to grow.\n, • Support the COO and wider leadership team with strategic projects and growth initiatives.\n\n Offshore / Shared Service Delivery \n\n • Work closely with an established offshore back-office operation to ensure quality, capacity and service levels support the UK business.\n, • Strengthen ways of working between UK client-facing teams and offshore delivery.\n, • Support capacity planning, performance management and continued development of the offshore model.\n\n What We're Looking For \n The successful candidate will combine commercial ownership with hands-on operational leadership. \n \n You will ideally be able to demonstrate: \n\n • Senior commercial and operational leadership experience within a fee-earning professional services environment, ideally accountancy, legal, consulting or a closely related sector.\n, • Direct line management of senior regional, operational or business-unit leaders, with experience holding them accountable for commercial performance.\n, • Personal ownership of revenue, pipeline, client retention and P&L / profitability targets, rather than solely supporting or reporting on them.\n, • Strong understanding of professional services economics, including utilisation, WIP / billing, margin, cash and client retention.\n, • Clear examples of identifying underperformance, challenging senior leaders and driving measurable corrective action.\n, • A track record of driving or protecting revenue as well as improving cost and operational efficiency.\n, • Strong commercial judgement and the confidence to challenge at senior level.\n, • Experience using KPIs and management information to drive business performance.\n, • The credibility to deputise for a COO and operate with significant autonomy.\n, • A pragmatic, hands-on leadership style and willingness to get into the detail when required.\n\n \n Experience within an acquisitive or PE-backed organisation, acquisition integration and/or offshore/shared-service operations would be advantageous. \n \n The role offers significant exposure to the COO, CEO, CFO and wider leadership team, with genuine authority over regional and operational performance from the outset. \n \n For someone who combines strong commercial instincts with the ability to lead senior people and deliver operationally, there is considerable scope for the role to develop as the group continues to grow.

GENERAL MANAGER - THE ITALIAN GREYHOUND, Marylebone \n £70,000 annual (including service charge + KPI bonus scheme TBC) \n 48 hour contract (working 5 out of 7 days) \n \n Some restaurants are simply places to eat. We believe The Italian Greyhound should be somewhere people genuinely want to spend time. \n \n We're looking for a General Manager who can bring together exceptional hospitality, commercial thinking and inspiring leadership. Someone who understands that the atmosphere guests experience is built long before the first table sits, through the culture, standards and ambition of the team behind it. \n \n This is a role for someone who is genuinely 360°. You're just as comfortable leading a packed Saturday night service as you are presenting a monthly P&L. You enjoy developing people, spotting opportunities, delivering exceptional events and treating the business as if it were your own. \n \n Above all, you understand that great restaurants aren't built by choosing between people or performance. They come from getting both right. \n \n What you'll own \n The guest experience \n You'll lead from the floor, setting the pace, energy and standards every single day. You'll know your regulars, create memorable experiences for first-time guests, and ensure every service reflects everything The Italian Greyhound stands for. \n The business \n You'll have complete ownership of the commercial performance of the restaurant. Forecasting, labour, stock, margins, cost control and profitability won't be reports you simply review—they'll be levers you confidently use to drive the business forward. \n Your leadership team \n You'll build confident managers who don't simply follow instructions—they think, lead and make great decisions. You'll coach, challenge and develop your team through regular feedback, meaningful conversations and clear expectations, creating an environment where people genuinely grow. \n Weddings, events & memorable occasions \n From intimate celebrations to full wedding receptions and exclusive private dining, this is one of the restaurant's biggest commercial opportunities and it's yours to grow. You'll work with sales, kitchen and marketing to deliver every event flawlessly, chase down enquiries, and create occasions guests still talk about months later. \n Standards \n Whether it's food quality, drinks, service, compliance or presentation, you'll create standards that are consistently exceptional—not because you're watching, but because your team genuinely believes in them too. \n Culture \n You'll be a custodian of our culture, bringing it to life through the way you lead, coach and support your team every day. Culture isn't something written on a wall—it's something lived every day. \n \n What we're looking for \n\n • Proven experience as a General Manager, or an exceptional Deputy General Manager or Operations Manager ready for the next step.\n, • Experience leading high-quality, premium hospitality environments where service genuinely matters.\n, • Strong commercial instinct with the ability to understand and influence every area of the P&L.\n, • A hands-on operator who enjoys being present with the team as much as analysing the numbers behind the business.\n, • Proven experience growing a private dining, events or weddings business, from enquiry to execution.\n, • A confident people leader who is comfortable managing recruitment, coaching, succession planning, performance conversations and employee relations with fairness and confidence.\n, • Someone who thrives with autonomy, enjoys making decisions and takes real ownership for results.\n, • Calm under pressure, naturally organised and able to inspire confidence in both guests and teams.\n\n \n Why join us? \n The Italian Greyhound is part of a small, founder-led collection of independent restaurants where every venue has its own personality, but all share the same belief: Joy Built In, not bolted on. You'll work closely with the founders and senior leadership, with the freedom to shape the restaurant, influence decisions and make a genuine impact, working with talented people who care deeply about hospitality and want to build something exceptional together. \n \n If you're looking for a role where your ideas matter, your leadership genuinely shapes the business, and your success is recognised, we'd love to hear from you.

Assistant Store Manager | Oxford Street, London \n £36,000 + Monthly Bonus \n Are you a retail leader who loves creating confidence-boosting customer experiences, developing high-performing teams and working with a product customers genuinely love? \n We're recruiting for an exciting Assistant Store Manager opportunity with one of the UK's best-known lingerie and intimate apparel brands. Based in a flagship Oxford Street store, you'll play a key role in leading a team of 20 colleagues within a fast-paced, service-led retail environment where exceptional customer experiences are everything. \n This is a chance to be part of a brand that's about more than just products. It's about helping customers feel comfortable, confident and empowered, while delivering expert advice and an unforgettable shopping experience. \n The Role \n Working alongside an established Store Manager, you'll help lead one of the brand's highest-profile locations, ensuring every customer receives outstanding service and every team member has the support to thrive. \n This is a hands-on role where you'll spend time on the shop floor coaching your team, driving sales and bringing the brand experience to life. \n Key Responsibilities \n\n • Supporting the Store Manager with the day-to-day running of the flagship store\n, • Leading, motivating and developing a team of 20 colleagues\n, • Creating a fun, energetic and customer-focused culture\n, • Delivering exceptional service through expert product knowledge and personalised advice\n, • Driving sales performance, conversion and key commercial KPIs\n, • Coaching colleagues to build confidence and maximise performance\n, • Supporting recruitment, onboarding and ongoing people development\n, • Maintaining outstanding visual merchandising and store presentation standards\n, • Leading from the front and inspiring your team to deliver their very best every day\n\n About You \n\n • Previous experience as an Assistant Manager, Deputy Manager or similar retail leadership role\n, • Passionate about delivering world-class customer experiences\n, • A natural people leader who enjoys coaching and developing others\n, • Commercially minded with a strong track record of achieving sales targets\n, • Comfortable leading a large team in a busy flagship environment\n, • An interest in fashion, lingerie, beauty, premium retail or styling would be highly beneficial\n\n What's On Offer? \n\n • £36,000 base salary\n, • Monthly bonus\n, • The opportunity to work for a market-leading lingerie and intimate apparel brand\n, • Career progression and ongoing development opportunities\n, • A vibrant, people-focused culture\n, • The chance to lead a large team in one of London's most exciting retail destinations\n\n If you're an inspiring retail leader who enjoys developing people, driving performance and helping customers feel their absolute best, we'd love to hear from you.

The Role \n \n OTC Exotic Derivatives Business Manager | Director Level (Front Office) \n \n No Direct Reports (strong potential for Management of staff) \n Location: City of London | 4 days office/ 1 day WFH \n \n Martis Search is partnering with a high-growth City of London based FinTech trading firm to appoint an “OTC Exotic Derivatives Business Manager | Director Level (Front Office)” within its COO Office. \n \n This is a high-impact, front-office facing role supporting the Co-COO across strategic initiatives (mainly Front Office), new product launches, asset-class expansion, and business transformation. The successful candidate will play a key role in strengthening the firm’s operational infrastructure as the business continues to scale globally. \n \n The Business \n \n The firm trades a broad and expanding range of OTC Exotic Derivatives asset classes including: \n \n\n • Equity Derivatives (OTC & ETD) including Structured Products & Structured Notes\n, • FX\n, • Interest Rate Swaps\n, • Credit Derivatives\n, • Futures & Options\n, • OTC Commodities\n, • Cryptocurrencies\n\n \n The organisation is continuously expanding its product offering and international footprint, creating significant opportunity for operational build-out and strategic enhancement. \n \n What you would be doing \n \n Working within a small COO team and based on the trading floor, you will partner closely with the Co-COO and senior stakeholders across Front Office, Compliance, Legal, Finance and IT. \n \n You will act as a key liaison between the business and control/ support functions, driving high-level change initiatives and ensuring scalable, well-governed operational frameworks are in place. \n \n This role is suited to someone comfortable operating at senior levels, with strong product knowledge and the ability to manage both strategic projects and tactical business improvements. \n \n Key Responsibilities \n \n\n • Lead end-to-end delivery of new business, product and asset-class launches (design through implementation)\n, • Support the creation and build-out of new trading businesses\n, • Drive IT, operational, regulatory, and business change initiatives\n, • Review and enhance front-to-back processes across trading products\n, • Identify automation and efficiency opportunities through technology\n, • Partner with Sales and Trading on day-to-day process improvements\n, • Support international expansion initiatives, including new office openings\n, • Contribute to governance frameworks and ensure regulatory alignment\n, • Oversee operational effectiveness and cost efficiency initiatives\n\n \n Candidate Profile \n \n Our client is open to candidates from either Front Office/ revenue generating Business Management, or Deputy COO backgrounds within: \n \n\n • Investment Banking/ Brokerage (Sell-Side)\n, • Asset Management/ Hedge Funds (Buy-Side)\n, • Trading, or FinTech environments\n\n \n You will demonstrate: \n \n\n • Strong product knowledge across either OTC Structured Derivatives, Exotic Derivatives, Structured Notes, FX, Commodities, or ETD / Futures & Options\n, • Deep understanding of front-to-back trade lifecycle and operational processing\n, • Experience managing complex change initiatives (IT and/or regulatory)\n, • Strong stakeholder management and ability to influence senior leadership\n, • Commercial awareness and strategic mindset\n, • Ability to operate in a fast-paced, growth environment\n\n \n Technical Skills (Highly Advantageous) \n \n\n • Advanced Excel\n, • VBA and/or Python for data analysis and automation\n\n \n Education \n \n\n • Degree educated (STEM discipline preferred)\n, • Strong academic background (minimum 2:1 equivalent)\n\n \n Working Model \n \n This role is based on the trading floor in the City of London, with a hybrid model of approximately four days per week in the office. Given the pace and complexity of the environment, regular in-office presence is preferred. \n \n Compensation \n \n Between £90,000 – £150,000 k pa base salary (dependent on experience) \n \n Plus discretionary annual bonus, pension, healthcare and benefits package. \n

Senior Store Manager | Luxury Fashion | LondonLocation: LondonSalary: Up to £90,000 + BenefitsWe are delighted to be partnering with one of the world's most recognised luxury fashion houses to appoint an exceptional Senior Store Manager for a prestigious flagship location within one of London's leading department stores.This is a rare opportunity for an experienced Senior Store Manager to take on significant commercial and leadership responsibility within a complex, high-performing luxury retail environment.Working closely with the Store Director, the Senior Store Manager will play a critical role in driving commercial performance, developing a high-performing leadership team and delivering an exceptional client experience.The Senior Store Manager will be a highly visible leader within the business, combining strong commercial awareness with outstanding people leadership and a genuine passion for luxury fashion.The RoleThe Senior Store Manager will work alongside the Store Director to ensure the continued success of the business, supporting the development and execution of commercial strategies while taking ownership of key areas of the operation.This is not a traditional Store Manager position. The successful Senior Store Manager will have significant influence across commercial performance, client development, people and operational excellence, with the opportunity to develop towards future Store Director-level responsibility.Key responsibilities include:Partner with the Store Director to deliver ambitious commercial and financial objectives.Analyse sales performance and key business indicators, identifying opportunities to improve productivity and maximise results.Lead, coach and develop a multi-layered management team and wider retail team.Take responsibility for the store in the Store Director's absence, ensuring continuity across commercial, operational and people priorities.Drive a strong clienteling and CRM culture, supporting the development and retention of high-value client relationships.Lead by example on the sales floor, ensuring consistently exceptional standards of client experience.Develop clear action plans with management teams to improve KPIs and commercial performance.Support recruitment, succession planning and talent development across the business.Work closely with CRM, Training, Visual Merchandising, Stock and other specialist functions to deliver a consistent retail strategy.Maintain the highest standards of operational excellence, compliance and presentation.Build strong relationships with internal stakeholders and key department-store partners.Maintain an excellent understanding of luxury market trends, competitors and opportunities within the local market.Represent the brand at relevant client, industry and local events when required.About YouWe are looking for an established Senior Store Manager or luxury retail leader who combines commercial strength, exceptional people leadership and a genuine passion for client experience.You may currently be a Senior Store Manager, Store Manager, Flagship Store Manager, Boutique Manager, Deputy Store Director or Assistant Store Director within luxury fashion, luxury retail or another premium customer-led environment.The successful candidate will ideally demonstrate:Significant experience within luxury fashion, luxury retail or a premium customer-focused environment.Experience leading sizeable teams through multiple layers of management.A proven track record of delivering commercial results and improving store performance.Experience managing and developing managers, rather than solely individual contributors.Strong CRM and clienteling experience, with an understanding of how to develop long-term client relationships.Excellent commercial and analytical capability, with confidence interpreting KPIs and translating insight into action.Experience within a flagship, high-volume or department-store environment would be highly advantageous.A natural ability to motivate, coach and develop high-performing teams.Excellent communication and stakeholder management skills.A sophisticated understanding of luxury clients, service and brand standards.The presence, credibility and confidence to represent an internationally recognised luxury fashion brand.The OpportunityFor the right Senior Store Manager, this represents an excellent opportunity to join one of the world's leading luxury fashion houses and play a significant role within a high-profile London flagship.The Senior Store Manager will work closely with the Store Director and senior stakeholders, gaining exposure to commercial strategy, talent development, client development and flagship retail operations.This role would suit a Senior Store Manager who is ready to operate at a broader level, take on increased commercial responsibility and build towards their next career step.Salary: Up to £95,000 + Benefits.If you are an experienced Senior Store Manager looking for a genuinely senior opportunity within luxury fashion, we would be delighted to hear from you.All enquiries will be treated in the strictest confidence.BH37089TPBN1_UKTJ

\n \n As a Deputy Store Manager at Aldi, youll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. Youll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a stor...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

Part-time - 30 hours per weekGreat choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen.Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.What we're looking forAs a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business.This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related.You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets.What You'll Be DoingSupporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence.Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share.Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products.Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets.Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence.Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time.No Trade Experience? No Problem.If you're confident, energetic, customer-focused and up for learning, we'll provide full training in:Trade and retail product knowledgeConsultative selling skillsLeadership and team coachingOur Topps Sales FrameworkWhat's In It for You?Competitive basic salarySales commission and bonusNo evening workChristmas Eve & Boxing Day offOngoing training, leadership development and real progression opportunitiesGenerous Staff DiscountAccess to our Benefits platform with a wide range of discounts from 100s of retailers.If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here.Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring managerDue to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again.There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.TPBN1_UKTJ

Deputy Manager | Fashion Retail | Salary Up to £30k + Benefits \n We're looking for an ambitious and commercially driven Deputy Manager to join a stylish fashion retailer in Bromley. As a Deputy Manager, you'll play a key role in leading the team, driving sales and delivering an exceptional customer experience. \n The Role \n\n • \n Lead, motivate and develop a high-performing team as Deputy Manager. \n • \n Drive sales, KP... \n\n \n ZIPC1_UKTJ

Store Manager | Hereford | Outdoor Retail | £30,000 + Bonus Are you an experienced Store Manager or Retail Manager looking for your next challenge? Do you have a passion for retail, customer service, and leading high-performing teams? We're recruiting for a Store Manager opportunity with a leading outdoor retailer in Hereford. This is a fantastic opportunity for a driven retail leader to take ownership of a successful store, drive commercial performance, and deliver an exceptional customer experience. As Store Manager, you will be responsible for all aspects of store operations, from sales performance and team development to visual merchandising and customer service. You'll lead by example, creating a positive and engaging environment for both customers and colleagues. What's in it for you? Salary up to £30,000 Performance related bonus OTE circa £34,000 Generous staff discount Seasonal uniform allowance Recognition and reward programmes Wellbeing and mental health support Genuine opportunities for career progression within a growing retail business Store Manager Responsibilities Lead all day-to-day store operations Drive sales performance and achieve KPI targets Deliver outstanding customer service and customer experience standards Take ownership of store profitability and commercial performance Recruit, train, coach and develop a high-performing retail team Ensure excellent visual merchandising standards throughout the store Manage stock control, audits and operational compliance Create a positive and engaging culture that motivates colleagues to perform at their best Analyse sales reports and use commercial insight to maximise opportunities About You To be successful in this Store Manager role, you will have previous experience as a Store Manager, Retail Manager, Branch Manager, Assistant Manager or Deputy Manager within a fast-paced retail environment. You'll be: A strong people leader with experience managing and developing teams Commercially focused with a track record of driving sales and KPIs Passionate about customer service and creating memorable shopping experiences Organised, proactive and highly motivated Comfortable managing all aspects of store operations A hands-on leader who enjoys being present on the shop floor This opportunity would suit candidates from outdoor retail, fashion retail, lifestyle retail, sports retail, garden centre retail, homeware retail, hospitality or other customer-focused environments. If you're an ambitious Store Manager looking to join a successful retail business where you can make a real impact, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36553 TPBN1_UKTJ

CONVENIENCE & OFF LICENCE MANAGER Applicants close: 9th of September 35hours per week Salary: £26,845 Responsible for: Trainee Managers, Deputy Manager, Assistant Managers, Team Leaders, Senior Sales Assistants, Sales Assistants and any other staff under your supervision. Responsible to: Operations Manager, Area Manager & On-Call Manager Main purpose of job: To deliver, promote and implement behaviours and actions to provide excellent customer service. To implement all necessary processes and procedures to achieve high performance standards in your Store. To implement all necessary processes and procedures to maximise both staff and store performance to increase the profitability of your Store. Make full use of all resources to maximise the effectiveness and efficiency of your Store. To manage your staff and ensure their adherence of all Company Policies & Procedures. To plan, review and implement both short and long-term strategies to further develop the growth and development of WineFlair (Belfast) Ltd. Tasks/duties involved: Customer Service To ensure all staff offer a friendly and efficient Customer Service in Store, implementing all Company Policies, Procedures and Guidelines to ensure excellent service and experience for the Customer. To ensure Customers are served as quickly and efficiently as possible by planning staffing levels for busy periods, promotions, activities in the area etc. and anticipating customer flows. To maximise the needs, requests and demands of your Customers wherever possible, by ensuring your Store has the correct stock and quantities as required. To respond and manage any customer queries or complaints as quickly and effectively as possible. Ensure all documentation is completed as required and escalate to the appropriate Head Office Personnel. To continuously expand the Product Knowledge of yourself and your team and ensure this knowledge is used to maximise sales and where appropriate share with Customers. To maximise and develop the Store layout plans ensuring appearance of the shop meets with Company guidelines, marketing and promotional plans and is appealing to Customers. To always appear well presented and professional in appearance and manner at all times. Where a Company uniform is provided, including Challenge 21 Badge, it must be worn in accordance with Company Policy. If uniform not provided to dress appropriately no denims, football or sport tops and safe footwear no flip flops, high heels or trainers. Ensure that all staff are trained in excellent Customer Service Skills and Good Practices. Staffing and Training To manage, operate and staff your Store within the Operational Budgeted Hours set for the Store, to minimise overheads, costs and work using all the resources available and your experience to achieve Targets and Profit Margins. Draw up, monitor and maintain Rotas to ensure the necessary staffing levels to maximise customer flow patterns and where necessary or not required reduce staffing levels to single manning Ensure yourself and all your staff are adequately trained and knowledgeable of all WineFlairs Policies and Procedures and able to work unaccompanied using their own initiative. Ensure that the Store is open for business throughout the prescribed opening hours, plan staff rotas and holidays to ensure there is always the necessary level of staff. Make all necessary changes to staffing levels/cover to deal with staff absence and/or sickness. Maintain adequate staffing levels for your Store and assist in the recruitment and selection of replacement staff as necessary. To ensure staff receive any necessary new training or refresher training required to do their job and that they attend all training courses scheduled where required. To be fully familiar with all routine operational tasks performed by staff at the store e.g. till operation, cash handling procedures, replenishment of stock, line counts, re-labelling etc. To manage staff performance through clear communication of expected WineFlair standards and providing feedback on individual performance and progress while employed with WineFlair. Manage poor and/or unsatisfactory staff performance using tools and support available performance review, performance improvement plans, retraining and if necessary escalate to H.R. for disciplinary action. Encourage teamwork to support the achievement of business objectives. Discuss store performance and sales achievements regularly with staff and encourage them to contribute ideas and suggestions for improvements. Set up effective communication means/channels so that you can communicate all company information to all staff employed at your Store. Encourage good communications between staff members at all times. Be aware of and adhere to WineFlairs Policies concerning Harassment, Equal Opportunities, Sickness, Absence, Holiday Entitlement, Performance Management, Disciplinary and Grievance Procedures as necessary in accordance with Company Policies. Lead by example, setting and adhere to standards of conduct and performance expected of your position and ensure that all staff do the same. Merchandising & Deliveries Ensure that all new stock on promotion is placed on shop floor/shelves/stands as per the Floor Plan Ensure stock from previous promotions are removed from prime store locations and any excess stock stored in back store area. Ensure all POS (Posters, A4, Barkers etc.) are put up in Store windows, fridges, floor displays etc. Ensure daily Batch Maintenance is completed and that all Labelling is current, updated and at the correct pricing. Ensure all deliveries and checked and correctly ticked off before signing acceptance for any goods from all Suppliers. Take in and check off all deliveries and ensure shop front is stocked out fully before moving any excess stock into back store area. Administration and Accounting To adhere to the Companys Cash Handling / Banking Policies and Procedures at all times. To complete all Store paperwork and accounts accurately and promptly for submission to Wineflair Head Office as specified. To calculate and reconcile all Cash Handling processes (e.g. till declarations, credit/debit card terminal and tills, lottery terminals, voids, refunds, banking variances etc.) in line with Company Procedures. To manage, record and reconcile all Banking processes (till floats, petty cash, lodgements etc.) in line with Company Procedures. Ensure all staff are made accountable and reimburse all shortages (till, stock, cash, forgeries etc.) and that these are paid back in line with Company Procedures. To investigate and identify reasons for all/any Cash and/or Stock Shortages within your Store and the staff concerned. Escalate issues/concerns to Security Manager and where appropriate take the necessary steps to prevent repetition through training or assist in any disciplinary action if necessary. To adhere to the Companys Stock Holding, Ordering, Receipting and Movement Policies and Procedures at all times. To process Stock Orders in line with company policy and instructions to maintain product stocks to levels which reflect demand. To process all Goods Received through Infinity System as per company policy and ensure all documentation/paperwork is kept secure and returned to Head Office. To adhere to Companys Delivery /Goods Received processes at all times and were necessary contact External Suppliers with regards to delivery shortages/damages to seek reimbursement and advise Operations Manager of such issues. To conduct Line Counts as per Company Policy and ensure findings/variances are checked and correct before being forwarded to Head Office as instructed. To assist with Stock Taking as and when required, ensuring your Store is stock take ready in line of Stock Take Preparation Guidelines. As requested ensure adequate staff are available for stock take. Sales and Marketing Help develop and increase sales of all products wherever possible, by means of promoting customer loyalty and encouragement of new business. Merchandise your Store and the products in an accurate and appealing way to capture the attention of customers and to achieve increased sales. Ensure all staff and customers are aware of in store promotions and/or special offers through appropriate and full use of all approved promotional material. Ensure all promotions/special offers are advertised correctly (correct labels, bakers, promotions, posters etc.) on the correct dates and sufficient stock is available in your store to meet the potential increased demand for promotional goods. Ensure that no advertising posters/promotional material other than those authorised by Wineflair are displayed, and that all material is clean, properly displayed and up to date. Ensure shelves, floors, windows and fridges are clean, properly stocked and front facing. Ensure a weekly Cleaning Rota is drawn up and implemented to assist with keeping the store clean and at WineFlairs required standards. Ensure that stock rotation checks are carried out on a weekly basis to minimise out of date, damaged and stock losses. Ensure all short-dated stock is identified and discussed with your Operations Manager and a plan put in place to transfer or reduce price in order to minimise stock losses. To monitor the product ranking of stock in your store and discuss elimination of goods with weak sales performance with Marketing Manager. To be aware of new products and seasonal stock and introduce as appropriate through consultation with Marketing Manager. To be aware of any trends or developments in the marketplace and forward any suggestions concerning new or current stock to your Operations Manager and Marketing Manager. Be aware of any events, activities or competitor developments in your area that may affect your store (positive and/or negative) and discuss their impact with your Operations Manager. Maintain an awareness of local competitor activity, pricing and promotions, informing your Operations Manager and Marketing Manager of any changes or new developments. Availability To attend meetings and management development/training programmes as required by Head Office. To perform key holding duties as and when required by Head Office and/or Alarm Company (part of your role no call out fee) To work alternative Friday and/or Saturday Evening Shifts in conjunction with other store management members. To be flexible in availability to cover absenteeism and work extra hours if and when required to ensure adequate staffing levels in the Store at all times. To be flexible as regards to location of work and willing to assist in other Wineflair stores as and when required. Health & Safety and Legislation To understand and abide by WineFlairs Health &Safety at Work Policy, ensuring that all Company Policies, Procedures and Guidelines are implemented by all staff. Ensure that a pro-active approach is adopted in the Store in relation to personal and store safety. Ensure all staff know of and use all the safety equipment and measures provided by WineFlair for personal and store safety. Record and report all Incidents and Accidents on the relevant documentation, alert the appropriate Head Office personnel and return paperwork to the Head Office. . Observe the highest standard of personal hygiene whilst on duty, comply with all Company and Health & Safety requirements. To understand the importance placed on Store cleanliness and appearance, ensuring all areas of the premises (including shelving, store floor, staff areas, stockrooms, yards, shop fronts and windows) are kept neat, tidy and clean. Implement and monitor all necessary Cleaning Rota/Schedules to comply with Company requirements. To conduct all Quarterly and Annual Risk Assessments / Inspections of the premises monitoring the physical condition of the premises and activities carried out at the store. (This includes controlling exposure to hazardous substances as defined by COSHH regulations). Any hazardous conditions or action required must be reported to the Health & Safety Manager. Adhere to and ensure compliance with all Food Hygiene Legislation and Regulations. Understand, implement and ensure compliance by all staff new and existing to the Licensing Legislation & Company Challenge 21 Policy. Understand, implement and ensure compliance with all Age Restricted Legislation including Alcohol, Tobacco, Lighters, Fuels and Solvents etc. Ensure that the correct Manual Handling procedures are adhered to at all times, including when taking in deliveries, replenishing stock, stock taking etc. Ensure the First Aid Box on site is maintained and replenished and that all staff have knowledge of its location. Record all injuries and accidents (minor or major) in the Store Accident Book, alert the relevant Head Office Personnel and ensure a copy of an Accident Form is completed and returned to Health & Safety Manager. Familiarise yourself and any member of staff working in your Store of the location and use of all fire extinguishers and emergency/fire evacuation procedures. Security Ensure WineFlairs property and equipment are safeguarded at all times, monitoring any suspicious circumstances or potential security risk. Report and/or escalate any concerns or potential security risks to the On-Call Manager immediately and Security Manager. Complete an Accident and/or Incident Form detailing any damage to property or persons, or loss of goods or stock and return to Security Manager. Attend as and when required all Alarm calls as part of your Key Holder duties and ensure that your contact information is up-to-date. Familiarise yourself with the use of the CCTV Surveillance Equipment, Store Security Alarm System and Safes. Always maintain professional confidentiality at all times and do not disclose any company information or material, confidential or otherwise to any unauthorised person internally or externally without prior permission from the Operations Manager. Ensure all required Line Counts are conducted, recorded ensuring all Variances are checked and investigated before sending completed Counts to Head Office. Escalate all Cash & Stock losses/concerns to Head Office for further investigations. Ensure the Store is Stock Take Ready as per the Stock Take Procedures and sitting ready for your Stock Take on the pre-scheduled day. Any other duties relating to the position, as may be deemed necessary by the management. TPBN1_NI

Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression Looking for your next leadership move in one of London's highest-performing retail environments? We're recruiting for an exceptional Assistant Manager opportunity within a flagship Oxford Street location. This is a chance to join a business that genuinely invests in its people, develops talent from within, and creates a culture that employees consistently describe as rewarding, supportive and commercially ambitious. This is a fast-paced, high-turnover environment where leadership, team development and delivering an outstanding customer experience are at the heart of success. The Role As Assistant Manager, you'll play a key role in leading and developing a large in-store team while driving commercial performance across one of the UK's highest turnover locations. You'll work closely with senior leadership to deliver operational excellence, maximise sales opportunities and build a high-performing culture. Key Responsibilities Lead, coach and motivate the store team to consistently achieve and exceed sales targets and KPIs Drive exceptional customer service standards through visible leadership on the shop floor Support day-to-day store operations and ensure seamless commercial execution Use sales data and commercial insights to identify opportunities and improve performance Develop and nurture talent through coaching, succession planning and performance management Collaborate with the Regional Sales Manager to build capability across the team Maintain high standards across both front and back-of-house operations Champion brand values and create an engaging customer and employee experience About You We're looking for an ambitious retail leader who thrives in high-volume environments and is passionate about people development. You'll ideally have: Previous experience as an Assistant Manager, Deputy Manager or Store Manager within a flagship or high-turnover retail environment Experience leading large teams and delivering strong commercial results A track record of driving sales, profitability and customer experience Strong analytical skills with the ability to turn data into action Excellent communication and coaching ability A flexible and adaptable approach to changing business priorities Energy, positivity and a genuine passion for retail and leadership Previous London retail experience is highly desirable What's in it for you? ? Salary up to £47,000 ? Monthly bonus scheme ? Clear progression opportunities as the business continues to expand across London ? Training and development opportunities ? Ongoing investment in your leadership development ? Join a business known for its strong culture and internal growth Ready to take the next step? Apply now with your most up-to-date CV to be considered for this exciting Assistant Manager opportunity on Oxford Street Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression BH36438 TPBN1_UKTJ

Shop Manager Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager, Kingston (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities - Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers. Drive sales performance, maximize profit, Gift Aid, and donations. Deliver the retail strategy, ensuring cost efficiency. Ensure compliance with regulations, policies, and procedures. Promote strong community relations to enhance the charitys profile. Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals. Manage volunteer pricing, adherence to policies, and recognize contributions. Foster ownership, follow-up, and effective team communication. Induct, train, and develop staff and volunteers. Liaise with key managers and provide customer service feedback. Network locally to generate donations and volunteer engagement. Monitor stock security and maintain housekeeping. Pursue personal development to enhance retail contribution. Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance. Foster a creative, entrepreneurial environment to maximize income. Manage team to maximize Gift Aid income on donated products. Ensure adherence to all financial procedures and timely execution. Shop Floor Source sufficient stock and maintain efficient processing systems. Ensure compliance with legal and internal policies. Inspire team to deliver excellent customer experience. Enable effective visual merchandising and new product sales. Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team. Connect volunteers to Fight for Sights mission and recognize contributions. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff Support recruitment, induction, and development of staff. Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Adhere to Fight for Sights vision, mission, and values. Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working. Comfortable working in a small team both strategically and operationally Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. Able to provide positive, dynamic, tenacious and flexible leadership at all times. Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Excellent verbal and written communication skills Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. TPBN1_UKTJ

Description We're looking for an enthusiastic and driven Deputy Store Manager to join our Retail Sales team as we open our brand-new store in Tamworth. As a poltronesof Deputy Store Manager, you'll play a key role in supporting the Store Manager to deliver outstanding commercial performance and ensure the smooth day-to-day running of the store. You'll lead by example, inspire the team to deliver exceptional customer service, and confidently step into the Store Manager's role when required. Working closely with your team, you'll create a five-star customer experience while driving sales and achieving key performance targets. You'll coach and develop your colleagues, maintain high operational standards, and help every customer find the perfect products to create a home they love. As a Deputy Store Manager, you'll also benefit from our uncapped commission structure, giving you the opportunity to increase your earnings as you and your team succeed. The more you sell, the more you can earn. What does the role involve? Leading by example and role modelling the poltronesof company values and behaviours to inspire the team to perform to be their best Continuously coaching to develop and improve colleagues performance by carrying out regular performance reviews Ensuring expert knowledge throughout the store team on poltronesof Furniture, holding regular training sessions on all products and services Supporting the recruitment, onboarding, management and development of the team Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities Supporting colleagues with customer orders and finance applications Delivering exceptional, market leading customer service to drive business growth through customer loyalty, referrals and 5 star customer reviews Continuously identifying opportunities to make improvements which will optimise the operational running of the store Taking pride in your store and taking responsibility for maintaining its presentation to a high standard to ensure the store is set up for success Ensuring that all colleagues are accountable for branch audit, banking and finance checks What qualities are we looking for? Enthusiasm and passion to drive the business forward and personally succeed Customer focus with a passion for delivering first class customer service Excellent communication and interpersonal skills The ability to drive performance and manage difficult conversations when needed A desire to learn, grow and progress Inquisitive, ever-questioning and ever-improving Friendly, flexible, reliable, honest and a strong work ethic A real people person the ability to build strong relationships with your team, our customers, colleagues and leadership team Experience in leading, motivating and coaching a successful sales team Whats in it for you? Basic salary of £29,000 with no cap on commission Competitions and incentives 33 days holidays including bank holidays Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics Virtual GP Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance INDMP TPBN1_UKTJ

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story! TPBN1_UKTJ

Deputy Manager | Northampton Hours : Full-time, 50% Weekends Salary : DOE A well-established, family-run garden centre group are looking for a deputy manager to help with the day-to-day running of one of their sites. Working closely with the garden centre manager, you'll manage the plant & indoor manager while supporting a sizeable team in daily operations. No two days are the same in this fast-paced role, so if you enjoy leading people and being hands-on in a busy garden centre, keeping standards high, then this could be just the role! The Role: Supporting the day-to-day running of the garden centre alongside the Manager Directly managing the Plant Manager and Indoor Manager Leading and motivating the team to deliver excellent customer service and strong commercial results Supporting seasonal changes and bringing creative ideas to displays and layouts Acting as a keyholder, including opening, closing, and operational responsibilities Organising workloads and supporting the team during peak trading periods Assisting with ordering, performance analysis, rotas, and stock Supporting compliance across health & safety and company procedures About you: Previous experience working within a garden centre or DIY retail environment Some horticultural knowledge or interest is preferred Commercial awareness with an understanding of stock, sales, and admin A passion for retail and customer service People skills with the ability to motivate and organise a team Benefits: Be part of a highly regarded and growing group Supportive culture with opportunities for career development Staff discounts across products and restaurants 50% weekend work, providing a good work-life balance If you're interested in knowing more, please reach out to for a confidential chat. TPBN1_UKTJ

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensu

Assistant General Manager, Fitness Manager, Deputy/Assistant Manager, or Sales Manager). Salesl Manager - UK's Leading Gym Brand £30k + bonus Full Time - Monday - Friday role St Paul's, Central London We are recruiting for this fitness job in Central London for an Salesl Manager for a global operat

Assistant Store Manager Central London Are you a passionate retail leader who thrives on delivering exceptional customer experiences and motivating high-performing teams? We are looking for an enthusiastic and commercially focused Deputy Store Manager to support the day-to-day running of a busy fashion retail store. Working closely with the Store Manager, you'll play a key role in driving sales, developing the team and ensuring customers receive an outstanding shopping experience every time they visit. The Role As Deputy Store Manager, you will: • Support the Store Manager in leading, coaching and developing a motivated retail team, • Drive sales performance and help achieve store targets and KPIs, • Deliver exceptional customer service and create a positive shopping experience, • Promote new products, promotions and loyalty initiatives with confidence, • Ensure operational standards are maintained across stock control, administration, security, health & safety and loss prevention, • Monitor team performance and provide regular feedback, coaching and support, • Lead by example and inspire colleagues through a positive and customer-focused approach, • Support the delivery of business objectives and store performance targets About You We're looking for someone who: • Has previous experience in a retail supervisory, assistant manager or deputy manager role, • Is commercially aware and target driven, • Has strong leadership and people management skills, • Can motivate, coach and develop others, • Is organised and able to prioritise effectively in a fast-paced environment, • Leads by example with high standards of professionalism and presentation, • Is passionate about delivering outstanding customer service, • Enjoys working as part of a collaborative and supportive team If you're an energetic retail leader looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your retail management career

General Manager Central London | Salary up to £55,000 | Exciting Growing Restaurant Group What's on Offer Salary up to £55,000 Lead a vibrant, high-energy Central London restaurant Join an ambitious and growing restaurant group Genuine opportunities for career progression and development Work with a passionate and supportive senior leadership team The opportunity to build, develop and lead your own high-performing team A stylish, busy and exciting restaurant environment General Manager - The Opportunity Are you a General Manager with real presence, personality and a passion for exceptional hospitality? We are looking for an ambitious and commercially minded General Manager to take the lead at one of our exciting Central London restaurants. This is a fantastic opportunity to run a busy, vibrant and high-energy operation where great food, drinks, service and atmosphere are at the heart of everything. We're looking for a General Manager who loves being at the centre of a busy restaurant. Someone who can lead from the front, inspire their team, build brilliant relationships with guests and create an environment that people genuinely want to be part of. You'll have the autonomy to make an impact while working closely with an experienced senior leadership team and being part of a group with ambitious plans for growth. The Role As General Manager, you will take full ownership of the day-to-day operation and performance of the restaurant. You will be responsible for: Leading and inspiring a passionate, high-performing team Creating an exceptional guest experience from the moment guests walk through the door Being a visible and hands-on leader throughout service Driving sales, profitability and overall commercial performance Managing labour, costs, budgets and key operational KPIs Recruiting, training and developing your team Creating a positive, engaging and high-performing culture Maintaining exceptional standards across service, food, drinks and presentation Working closely with senior management to drive the continued growth and success of the business Taking ownership, solving problems and continually looking for ways to improve the operation What We're Looking For We are looking for an experienced General Manager or strong Deputy/Assistant General Manager ready to take the next step . You will ideally have: Experience managing a busy, high-volume restaurant or premium casual dining operation A strong track record of leading and developing successful teams A genuine passion for great hospitality and delivering memorable guest experiences Excellent commercial awareness and experience managing sales, labour and costs The ability to confidently manage a fast-paced operation A hands-on leadership style - this is not a desk-based role Strong communication skills and the ability to engage with people at every level Energy, personality and the confidence to lead from the front A proactive and solutions-focused approach Why Join? This is more than just another General Manager role. You'll be joining a growing and ambitious restaurant group where good people are recognised, developed and given genuine opportunities to progress. You'll have the chance to make the restaurant your own, build an exceptional team and play a key role in the continued growth of the business. If you're an ambitious General Manager who thrives in a busy restaurant environment and wants to be part of something exciting, we would love to hear from you. Apply Now Salary: Up to £55,000 Apply today to find out more about this exciting General Manager opportunity in Central London. INDFOH TPBN1_UKCT

Deputy Manager | Fashion Retail | Salary Up to £30k + Benefits We're looking for an ambitious and commercially driven Deputy Manager to join a stylish fashion retailer in Bromley. As a Deputy Manager, you'll play a key role in leading the team, driving sales and delivering an exceptional customer experience. The Role Lead, motivate and develop a high-performing team as Deputy Manager. Drive sales, KPIs and commercial performance. Deliver an outstanding customer experience and lead by example. Support all aspects of store operations, including stock and visual merchandising. Work closely with the Store Manager to ensure the Deputy Manager role makes a real impact on store performance. About You Previous retail management or supervisory experience, ideally within fashion or accessories. Commercially focused with a strong track record of achieving targets. A confident and inspiring team leader who enjoys developing others. Passionate about exceptional customer service and ready to step into an Deputy Manager position. Energetic, ambitious and ready for your next career move. What's on Offer? Salary up to £30k + Benefits Excellent progression opportunities. The chance to join a growing, fashion-forward brand. If you're a passionate retail leader looking for your next Deputy Manager opportunity, we'd love to hear from you. Apply now with your CV to find out more. BH37165

Store Manager | Fashion Retail | Chiswick | Up to £37,000 + Bonus Are you an experienced Store Manager, Assistant Store Manager or Retail Manager looking for your next opportunity in fashion retail? We're recruiting for a Store Manager to lead a successful retail store in Chiswick. This is an exciting opportunity for an experienced retail professional who can lead a team, drive sales performance and deliver an outstanding customer experience. What's in it for you? Up to £37,000 + bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Supportive leadership team Growing and successful retail business Positive and collaborative working environment The Store Manager Role As Store Manager, you'll take responsibility for the overall performance of the store, leading your team to achieve sales, customer service and operational targets. You'll be responsible for: Leading, motivating and developing a team of retail professionals Driving sales, revenue and KPI performance Delivering excellent customer service and customer experience Managing the day-to-day operation of the retail store Recruiting, onboarding, training and developing team members Managing rotas, payroll, stock and store administration Maintaining excellent visual merchandising and store standards Monitoring commercial performance and identifying opportunities to increase sales Building a strong, engaged and high-performing retail team Ensuring company policies, procedures and operational standards are followed About You We're looking for an experienced Store Manager or Retail Manager with a proven track record in a customer-focused retail environment. You'll ideally have: Previous experience as a Store Manager, Assistant Store Manager, Deputy Manager or Retail Manager Experience within fashion retail, clothing, apparel, footwear, accessories, lifestyle or another customer-focused retail environment A strong track record of delivering sales targets and KPIs Experience managing, coaching and developing a retail team Strong commercial awareness and understanding of retail performance Excellent customer service and communication skills A hands-on approach to retail management The ability to motivate a team and lead by example Strong organisational and operational skills A genuine passion for retail, people and customer experience We're also open to experienced Assistant Store Managers or Deputy Store Managers who are ready to take their next step into a Store Manager position. If you're an experienced Store Manager, Retail Manager, Assistant Store Manager or Deputy Manager looking for your next opportunity in Chiswick, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35880

We are looking for an experienced and hands-on Restaurant General Manager to lead a premium yet relaxed wine bar and restaurant in East London. This is an excellent opportunity for a confident operator who enjoys taking full ownership of a venue. You will lead a small team, oversee the day-to-day operation and ensure consistently high standards across service, food, wine and the overall guest experience. The ideal candidate will be commercially minded, highly organised and comfortable managing the restaurant independently. You will have a strong presence on the floor, enjoy engaging with guests and know how to drive sales while maintaining a warm and welcoming atmosphere. Key responsibilities: Taking full ownership of the day-to-day restaurant operation Leading, motivating and developing a small team Delivering excellent front-of-house service and guest experiences Driving revenue and identifying opportunities to grow sales Managing budgets, labour costs and the restaurant P&L Maintaining strong operational and service standards Overseeing rotas, stock control, compliance and general administration Working closely with the owners to support the continued development of the business The ideal candidate will have: Previous experience as a Restaurant General Manager or an experienced Deputy/Assistant General Manager ready to step up Strong commercial awareness and a good understanding of P&L A proven ability to drive sales and build customer loyalty Excellent organisation and attention to detail A genuine passion for food, wine and hospitality A confident, engaging and hands-on front-of-house approach Experience working within an independent restaurant or hospitality business would be highly desirable This role would suit an entrepreneurial and personable manager who enjoys being close to the operation and wants the autonomy to truly make a venue their own. TPBN1_UKCT

General Manager - up to £50,000pa + Bonus - Monday to Friday - Farringdon An exciting opportunity has arisen for an experienced General Manager to lead the day-to-day operation of a vibrant, high-energy hospitality venue in Farringdon. We are looking for a commercially minded, hands-on leader who can drive standards, sales and profitability while creating an exceptional guest experience. The venue offers a dynamic mix of food, drink, events and late-night hospitality, making this an ideal role for someone who thrives in a fast-paced environment. The Role Lead and inspire the management and wider team Take full responsibility for day-to-day operations Drive sales, profitability and commercial performance Maintain consistently high standards of service, food and guest experience Develop and execute events and promotional opportunities Manage rotas, recruitment, training and team development Ensure compliance with licensing, health & safety and company procedures Build strong relationships with suppliers, guests and local partners About You You will be an experienced General Manager or Deputy General Manager with a strong background in restaurants, bars, events or high-volume hospitality. You'll be commercially aware, energetic and highly organised, with the leadership skills to motivate a team and the confidence to make decisions in a busy operation. What's on Offer Salary up to £50,000pa + Bonus Performance-related bonus Career progression within a growing independent hospitality business Ongoing operational support Training and professional development A high-profile London venue with an exciting events calendar This is an excellent opportunity for an ambitious hospitality professional looking to take ownership of a busy, established venue and make their mark. Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence. TPBN1_UKCT

Assistant Store Manager Location: Jermyn Street, London Salary: Up to £36,500 per annum + Quarterly Bonus + Benefits Role: Permanent Are you a confident retail leader who thrives in a consultative, service-led sales environment? Do you love getting to know your customers, understanding exactly what they need and using your product knowledge to deliver a truly personalised experience? Would you like to join a successful premium retailer within their iconic Jermyn Street flagship store, with excellent training, development and progression opportunities? Are you commercially aware? Do you thrive on hitting targets and love inspiring your team to achieve through coaching, feedback and teamwork? Then we want to hear from you! IDEAL CANDIDATE · A natural, confident and engaging leader with a genuine passion for people · Previous management experience within a consultative, service-led retail environment · A strong salesperson who understands how to identify a customer’s needs, build rapport and make personalised recommendations · Experience developing long-lasting customer relationships and delivering a high level of individual service · A current Assistant Manager, Deputy Manager or experienced Supervisor looking for their next opportunity · Commercially aware with a strong understanding of sales targets and retail KPIs · Confident coaching a team on selling techniques, product knowledge and customer experience · Someone who leads from the front and is equally comfortable selling to customers as they are managing and developing their team · A strong communicator who can adapt their approach to different customers · Able to demonstrate a strong track record of achieving results within a sales-focused environment THE ROLE – KEY RESPONSIBILITIES · Support the Store Manager in leading the team and delivering the commercial success of this high-profile flagship store · Lead from the front, delivering a highly personalised and consultative customer experience · Build genuine relationships with customers, understand their individual needs and provide tailored product recommendations · Coach and develop the team to confidently engage customers, ask the right questions and maximise sales opportunities · Drive store performance across sales targets and key commercial KPIs · Develop strong relationships with new and existing customers to encourage repeat business and customer loyalty · Support customer appointments, corporate clients and wedding parties, ensuring an exceptional experience from start to finish · Ensure the team has excellent product knowledge and the confidence to use this when advising customers · Recognise great performance and provide regular coaching and constructive feedback · Use commercial reports and store data to identify opportunities to improve performance · Support the Store Manager across stock, recruitment, colleague engagement, HR, Health & Safety and compliance OUR CLIENT Our client is a well-established premium British retailer known for its exceptional product, personalised service and consultative approach to retail. This is not a transactional retail environment. Customer relationships, product knowledge and understanding individual needs are at the heart of the experience, and the successful Assistant Store Manager will play a key role in embedding this approach across the wider team. Based within their iconic Jermyn Street flagship store, this is a fantastic opportunity to join one of the most high-profile locations within the business and work within an environment where service and commercial performance go hand in hand. The business invests heavily in its people, offering excellent training and development alongside a quarterly bonus and fantastic benefits package. If you are a people-focused, consultative retail leader who loves developing teams, building customer relationships and delivering results, we want to hear from you! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at (url removed) If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: (url removed)

Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for Best Managed Pub Company - 2-50 sites on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won Best Managed Pub Company - 2-50 sites in 2023 and most recently won Best Managed Pub Company - 2-50 sites and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. We're looking for a service-focused, lead-from-the-front Assistant or Deputy General Manager with a passion for great food and guest experience. The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stones throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensingtons newest and most stylish pub. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you Must have minimum 2 years experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials a fun, family atmosphere 28 days holiday Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more , get in touch so we can arrange to meet up and show you around. TPBN1_UKCT

A Stage Unlike Any Other In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here. The Arts Club was born not as a venue, but as a living expression of creative life and it has never stopped. At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation it is an environment where members connect, create, and return time and time again because something about it feels truly special. It takes an exceptional person to be part of that. That person might be you. The Role We're looking for an experienced and passionate Deputy General Manager to support the General Manager in leading the day-to-day operations of our Brasserie. This is a fixed-term maternity cover position for an initial period of 612 months. This is a hands-on leadership role where you'll be responsible for delivering exceptional service, driving commercial performance, developing your team, and ensuring the highest operational standards. In the absence of the General Manager, you will take full responsibility for the operation. Key Responsibilities Support the General Manager in the daily operation of the Brasserie. Lead, coach and develop departmental managers and front-of-house teams. Deliver an outstanding member and guest experience. Drive sales, control costs and support financial performance. Ensure high standards of service, cleanliness and presentation. Oversee recruitment, training and performance management. Maintain compliance with company policies and all Health & Safety, Food Safety and licensing regulations. Act as Duty Manager and lead the business in the General Manager's absence. About You Previous experience as a Deputy General Manager, Assistant General Manager or Senior Restaurant Manager in a premium hospitality environment. A confident and inspiring leader with excellent people management skills. Commercially minded with experience managing budgets and labour costs. Passionate about delivering exceptional guest experiences. Highly organised, proactive and able to perform under pressure. If you're an ambitious hospitality professional looking to take the next step in your career within a premium dining environment, we'd love to hear from you. In return, we offer an excellent range of rewards and benefits , including: Private medical benefits Life Assurance Long Service Awards Reward Gateway Benefits Scheme Discounts on food & beverage in our restaurants and sister businesses An exciting range of learning and development programmes & opportunities for continual progression Enhanced maternity pay Enhanced sickness pay Complimentary meals while on shift Employee Assistance Programme Birthday extra day off *Terms and conditions apply to all the above benefits Eligibility In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK. Note : Recruitment agencies, we love what you do, but this time weve got it covered so no need to call us. Thanks for understanding! Disclaimer :Your personal data will be processed in accordance with The Arts Clubs Employee Privacy Policy (available via the link ). As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles. TPBN1_UKCT

Bar Deputy General Manager, Central London £45/48,000 Award-winning group, with a new opening in 2026/2027 Fancy working in one of London's most exciting and award-winning bar/restaurant groups? With a reputation for outstanding cocktails, great food, and buzzing late-night energy, this group is at the forefront of London's hospitality scene. With new venues launching in 2026/2027, there's a fantastic opportunity for the right candidate to grow with them and step into a future General Management role They are looking for someone who thrives in a fast-paced, high-volume bar environment, loves working with passionate teams, and is excited about delivering world-class guest experiences What they are looking for: 1–2 years' experience as an Assistant General Manager or strong Deputy Manager in a premium, high-volume venue Proven experience managing a venue with weekly turnover of £50+ In-depth cocktail, wine, and beverage knowledge, with a passion for seasonal menus and creative drinks Strong financial acumen, including budgeting, labour management, and sales growth strategies Ability to lead, mentor, and motivate a diverse team in a fast-paced environment Skilled in delivering operational excellence, including service standards, guest satisfaction, and team performance Energetic, ambitious, and driven to progress into a General Management role Comfortable with late-night trading, events, and high-volume service Passion for people, hospitality, and innovation, with a desire to make an impact on a growing business If you're driven by quality drinks, vibrant service, and working with passionate people, this is your chance to be part of something special Apply now or contact Stuart Hills on 0207 790 2666 to find out more. TPBN1_UKCT

Assistant Manager | Premium Food-Led Pub Salary: Up to £35,000 + Bonus + Excellent Benefits Are you an experienced Assistant Manager looking to join a growing independent hospitality group? We're recruiting for an Assistant Manager to join a well-established collection of premium food-led pubs with rooms. This is a fantastic opportunity to work for a people-focused business that genuinely invests in its teams, offers excellent career development and promotes from within. The Role As Assistant Manager, you'll work alongside the General Manager to deliver exceptional guest experiences while leading and developing a passionate team. You'll be responsible for: Supporting the day-to-day running of the business Leading and motivating the front-of-house team Delivering outstanding service standards Driving sales and maintaining operational excellence Supporting recruitment, training and team development Managing stock, compliance and financial controls Taking responsibility for the business in the General Manager's absence About You You'll have: Experience as an Assistant Manager, Deputy Manager or an experienced Supervisor ready to step up A passion for hospitality and quality food and drink Strong leadership and people development skills A hands-on approach and excellent communication skills The ability to thrive in a busy, food-led environment What's in it for you? Salary up to £35,000 Performance-related bonus Excellent training and development Genuine opportunities for career progression Staff discounts and company benefits Supportive, people-first culture Join a growing independent hospitality group with exciting future plans If you're ready for your next challenge and want to be part of a business where your contribution is recognised and your career can flourish, we'd love to hear from you. Apply today for a confidential conversation. TPBN1_UKCT

Senior Store Manager | Luxury Fashion | London Location: London Salary: Up to £90,000 + Benefits We are delighted to be partnering with one of the world's most recognised luxury fashion houses to appoint an exceptional Senior Store Manager for a prestigious flagship location within one of London's leading department stores. This is a rare opportunity for an experienced Senior Store Manager to take on significant commercial and leadership responsibility within a complex, high-performing luxury retail environment. Working closely with the Store Director, the Senior Store Manager will play a critical role in driving commercial performance, developing a high-performing leadership team and delivering an exceptional client experience. The Senior Store Manager will be a highly visible leader within the business, combining strong commercial awareness with outstanding people leadership and a genuine passion for luxury fashion. The Role The Senior Store Manager will work alongside the Store Director to ensure the continued success of the business, supporting the development and execution of commercial strategies while taking ownership of key areas of the operation. This is not a traditional Store Manager position. The successful Senior Store Manager will have significant influence across commercial performance, client development, people and operational excellence, with the opportunity to develop towards future Store Director-level responsibility. Key responsibilities include: Partner with the Store Director to deliver ambitious commercial and financial objectives. Analyse sales performance and key business indicators, identifying opportunities to improve productivity and maximise results. Lead, coach and develop a multi-layered management team and wider retail team. Take responsibility for the store in the Store Director's absence, ensuring continuity across commercial, operational and people priorities. Drive a strong clienteling and CRM culture, supporting the development and retention of high-value client relationships. Lead by example on the sales floor, ensuring consistently exceptional standards of client experience. Develop clear action plans with management teams to improve KPIs and commercial performance. Support recruitment, succession planning and talent development across the business. Work closely with CRM, Training, Visual Merchandising, Stock and other specialist functions to deliver a consistent retail strategy. Maintain the highest standards of operational excellence, compliance and presentation. Build strong relationships with internal stakeholders and key department-store partners. Maintain an excellent understanding of luxury market trends, competitors and opportunities within the local market. Represent the brand at relevant client, industry and local events when required.About You We are looking for an established Senior Store Manager or luxury retail leader who combines commercial strength, exceptional people leadership and a genuine passion for client experience. You may currently be a Senior Store Manager, Store Manager, Flagship Store Manager, Boutique Manager, Deputy Store Director or Assistant Store Director within luxury fashion, luxury retail or another premium customer-led environment. The successful candidate will ideally demonstrate: Significant experience within luxury fashion, luxury retail or a premium customer-focused environment. Experience leading sizeable teams through multiple layers of management. A proven track record of delivering commercial results and improving store performance. Experience managing and developing managers, rather than solely individual contributors. Strong CRM and clienteling experience, with an understanding of how to develop long-term client relationships. Excellent commercial and analytical capability, with confidence interpreting KPIs and translating insight into action. Experience within a flagship, high-volume or department-store environment would be highly advantageous. A natural ability to motivate, coach and develop high-performing teams. Excellent communication and stakeholder management skills. A sophisticated understanding of luxury clients, service and brand standards. The presence, credibility and confidence to represent an internationally recognised luxury fashion brand.The Opportunity For the right Senior Store Manager, this represents an excellent opportunity to join one of the world's leading luxury fashion houses and play a significant role within a high-profile London flagship. The Senior Store Manager will work closely with the Store Director and senior stakeholders, gaining exposure to commercial strategy, talent development, client development and flagship retail operations. This role would suit a Senior Store Manager who is ready to operate at a broader level, take on increased commercial responsibility and build towards their next career step. Salary: Up to £95,000 + Benefits. If you are an experienced Senior Store Manager looking for a genuinely senior opportunity within luxury fashion, we would be delighted to hear from you. All enquiries will be treated in the strictest confidence. BH37089

Deputy Manager | Fashion Retail | Central London | Salary up to £36,000 + Bonus + Benefits Are you an experienced Floor Manager, Department Manager, or Deputy Manager looking for your next opportunity with a leading fashion retailer? We're recruiting an exceptional Deputy Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store. This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence. The Role As Deputy Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer. Key Responsibilities Lead, coach and develop a high-performing retail team to deliver exceptional customer service. Drive sales performance by motivating your team to achieve KPIs and commercial targets. Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards. Support the delivery of seasonal launches, promotions and visual merchandising initiatives. Monitor trading performance and use commercial insight to maximise sales opportunities. Deliver effective stock management, replenishment and inventory control. Lead by example, creating a positive and engaging culture on the shop floor. Support recruitment, onboarding and ongoing training to develop future talent. Ensure compliance with company policies, health and safety, and operational procedures. Work collaboratively with the wider management team to deliver business objectives.About You You'll be an experienced retail leader with a passion for fashion and customer experience. You'll ideally have: Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail. A proven track record of delivering sales growth and achieving KPIs. Strong leadership skills with the ability to coach, motivate and develop teams. A commercial mindset with confidence making decisions based on trading performance. Excellent communication and organisational skills. A passion for fashion, people and delivering an exceptional customer experience. Experience within fashion, premium, lifestyle or trend-led retail is highly desirable.What's on Offer Salary up to £36,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer Opportunity to develop your leadership career within a flagship environment Collaborative, fast-paced and supportive cultureIf you're an ambitious Deputy Manager looking to join a leading fashion retailer, we'd love to hear from you. Apply today with your most up-to-date CV. Floor Manager | Department Manager | Assistant Store Manager | Deputy Manager | Fashion Retail | Central London | £36,000 + Bonus + Benefits BH36937

MCG Recruitment Consultants are proud to be working with an exciting, vibrant and fast-paced hospitality brand renowned for its incredible food, cocktails, music and unmistakable Island spirit. We're looking for an energetic, people-focused Deputy Manager who knows how to lead from the front, create amazing guest experiences and bring out the very best in their team. If you're a natural host, a confident shift leader and someone who genuinely loves hospitality, this could be your next big move. More Than Just a Management Role This is a venue where personality matters . It's about creating an atmosphere where guests feel instantly welcome, teams feel supported and every service has the energy to turn first-time visitors into regulars. As Deputy Manager, you'll work closely with the General Manager to run the operation, lead the team and keep standards flying high . You'll be hands-on, visible and right in the heart of the action. From opening the doors to driving a busy service, you'll be the person your team looks to for energy, direction and support. What You'll Be Doing Supporting the General Manager in the day-to-day running of the venue Taking ownership of shifts and leading the team from the front Creating an atmosphere where guests and team members genuinely love being there Coaching, developing and motivating your people Driving service standards, sales and commercial performance Ensuring the venue is operating smoothly, safely and efficiently Delivering exceptional guest experiences - every shift, every table, every time Leading by example with infectious energy and a can-do attitude Stepping up and taking charge when the General Manager isn't there Helping develop a strong, engaged and high-performing team Who Are We Looking For? We're looking for a Deputy Manager, Assistant Manager or experienced Supervisor who is ready to take the next step. You'll be: ⭐ People-first • you genuinely care about your team and know how to bring people together. ⭐ Guest-focused, • you understand that great hospitality is about how you make people feel. ⭐ Commercially minded, • you're comfortable working with targets, sales and performance. ⭐ Hands-on, • you're not afraid to roll up your sleeves and get stuck into service. ⭐ A natural leader, • confident enough to take control, but approachable enough that your team trusts you. ⭐ Full of personality, • because hospitality should be fun! Most importantly, you'll have a genuine passion for creating great experiences, great teams and great hospitality. What's In It For You? This is a fantastic opportunity to join a high-energy hospitality brand with genuine opportunities to develop your career. You'll receive: Competitive salary + Tronc Excellent rewards and recognition Career progression and structured training Professional development and mentoring Enhanced family leave 50% staff discount for you + up to 6 friends Loyalty bonuses Referral bonuses of up to £1,000 A vibrant, inclusive working environment The opportunity to develop your career with an exciting and growing hospitality business ❤️ Bring Your Personality. Lead With Purpose. If you're looking for a management role where you can make an impact, develop your team and actually enjoy coming to work , we'd love to hear from you. MCG Recruitment Consultants are proud to be representing this fantastic opportunity. Hit APPLY today and let's talk. Your next hospitality adventure could be just around the corner. #MCG1 TPBN1_UKCT

Assistant General Manager Salary: £45,000 Join an Expanding Restaurant Group in West London We're looking for an exceptional Assistant General Manager to join one of West London's most exciting and high-profile restaurant operations. As part of a growing restaurant group, this is an outstanding opportunity for an ambitious hospitality professional who is ready to take the next step in their career and progress within a business that actively develops and promotes its people. This venue combines a premium dining experience with a relaxed, welcoming atmosphere and a fast-paced service style. We're seeking a hands-on leader who thrives on delivering memorable guest experiences while inspiring and developing high-performing teams. The Role Working closely with the General Manager, you will play a key role in the day-to-day leadership of the restaurant, ensuring operational excellence, exceptional guest satisfaction, and strong commercial performance. You will be visible on the floor, leading from the front and creating an environment where both guests and team members feel valued. What We're Looking For Proven experience as an Assistant General Manager, Deputy Manager, Restaurant Manager, or similar leadership role. Background within a branded casual fine dining or premium hospitality environment. A genuinely guest-centric approach with a passion for creating outstanding experiences. Strong people leadership skills with experience developing, coaching, and motivating teams. Commercial awareness with an understanding of sales, labour, and operational controls. A hands-on operator who is comfortable working in a fast-paced, high-volume environment. Positive, energetic, and adaptable leadership style. What's On Offer Competitive salary of £45,000 . Opportunity to join a successful and expanding restaurant group. Clear progression pathways and genuine career development opportunities. A supportive and collaborative leadership team. The chance to be part of a high-profile West London restaurant. A dynamic culture that balances premium hospitality with a relaxed and enjoyable working environment. Apply Now If you're a passionate hospitality leader with experience in branded casual fine dining and a track record of delivering exceptional guest experiences, we'd love to hear from you. Take the next step in your hospitality career and join a business where your development is as important as the guest experience. INDFOH TPBN1_UKCT

Deputy General Manager Zerodegrees Blackheath Great hospitality starts with great people. Zerodegrees Blackheath is looking for a Deputy General Manager with energy, personality and ambition to help lead our busy microbrewery, bar and restaurant in the heart of Blackheath Village. Were not looking for someone who simply opens the doors, runs a shift and goes home. We want someone who takes ownership , notices what could be better and does something about it. Someone who naturally smiles, enjoys talking to customers, gets to know our regulars and brings positive energy to the team. Youll work closely with the General Manager to run the business, develop the team and deliver the kind of hospitality that makes people want to come back. And if your ambition is to run your own venue one day, we want to help you get there. Whats in it for you? Competitive salary + tronc/tips Staff meals on shift 25% staff discount Generous holiday allowance Training and development Beer, wine and supplier training and visits Genuine opportunity to develop towards a General Manager role The chance to make an impact rather than simply follow a corporate playbook Work in a genuinely different venue a restaurant, bar and working microbrewery all under one roof What youll be doing Working alongside the General Manager, you'll help take responsibility for the day-to-day performance of the restaurant and bar, including: Leading busy services from the front Creating a warm, lively and welcoming atmosphere Talking to guests, building relationships and turning first-time visitors into regulars Recruiting, training, coaching and developing the team Keeping the team motivated, engaged and accountable Maintaining excellent standards across service, food, drink, cleanliness and presentation Managing rotas, labour and staffing levels effectively Supporting sales growth and looking for opportunities to make the business busier Understanding the numbers behind the business and helping control costs Handling guest feedback and resolving problems confidently Supporting stock management and operational controls Making sure standards don't slip when the General Manager isn't there Taking real ownership of the venue when you're running the shift The person we're looking for Experience matters at this level, but personality and attitude matter just as much to us . You should be someone who: Naturally smiles and genuinely enjoys talking to customers Has energy and presence on the floor Makes guests feel noticed and welcome Enjoys getting to know regular customers and building relationships Leads from the front rather than managing from the office Gets the team moving when the energy drops Notices problems without waiting to be told about them Holds people accountable while still being someone the team enjoys working with Is commercially minded and understands that great hospitality and a successful business go together Stays calm and makes good decisions when things get busy Takes pride in standards and the small details customers notice Is reliable, organised and comfortable taking responsibility Wants to learn, improve and progress You'll ideally already have experience as a Deputy Manager, Assistant General Manager, experienced Supervisor or similar in a busy restaurant, bar or hospitality business. The kind of manager we want We believe managers set the tone. If the manager is smiling, talking to customers, helping the team and bringing energy to the floor, the team tends to follow. So we're looking for someone who doesn't just tell people what good hospitality looks like they demonstrate it themselves. You should be comfortable jumping behind the bar when it's busy, helping the floor, talking to a table, dealing with a complaint, coaching a team member or spotting something that needs fixing. No hiding in the office. About Zerodegrees Blackheath Zerodegrees is a microbrewery, bar and restaurant with a difference. We brew our own beer on site and combine it with freshly prepared food, cocktails and a lively, informal style of hospitality. Blackheath has a strong local community and regular customer base, so we're particularly interested in someone who enjoys getting to know guests, remembering faces and creating the kind of personal hospitality that keeps people coming back. Sound like you? We'd love to hear from you. When you apply, tell us: What do you think separates a great Deputy General Manager from an average one? Don't worry about giving us the "perfect" answer we'd rather hear something genuine. Join Zerodegrees Blackheath and help us build a team that customers genuinely enjoy coming back to. TPBN1_UKCT

Assistant General Manager Award-Winning QSR Brand | London Were working with an award-winning quick service restaurant group in London who are continuing to grow and are now looking for an experienced Assistant General Manager to join their leadership team. This is a great opportunity for a hands-on, people-focused leader who thrives in a fast-paced environment and enjoys developing teams while delivering consistently high standards. Whats on Offer for the Assistant General Manager: Salary of £38,000 + performance bonus Clear and structured career progression within a growing brand Ongoing training, development, and leadership support Free meals on shift Paid breaks Staff discount across the brand Company pension scheme Access to wellbeing support services (including 24/7 employee assistance programme) Recognition schemes and performance incentives Regular team events, supplier visits, and brand experiences Opportunity to be part of an award-winning, people-first business with strong growth plans The Role of the Assistant General Manager: As Assistant General Manager, youll play a key role in the leadership team, supporting the General Manager in the day-to-day running of a high-volume site. Youll help drive performance, build a strong team culture, and ensure an exceptional guest experience. Key Responsibilities: Lead the team through busy service periods, setting the tone on shift Support recruitment, onboarding, training, and ongoing development Maintain high standards across food quality, service, and compliance Drive key operational KPIs including sales, labour, and cost control Take ownership of shift performance and problem-solving Build a positive, engaged, and high-performing team culture About You: Previous experience as an AGM or strong Deputy Manager in hospitality/QSR Confident leading teams in a high-volume, fast-paced environment Strong operational and commercial awareness Hands-on leadership style with a lead from the front approach Passionate about people, service, and development Calm, organised, and resilient under pressure If youre looking for your next step in a fast-paced, award-winning hospitality environment, wed love to hear from you. TPBN1_UKCT

Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression Looking for your next leadership move in one of London's highest-performing retail environments? We're recruiting for an exceptional Assistant Manager opportunity within a flagship Oxford Street location. This is a chance to join a business that genuinely invests in its people, develops talent from within, and creates a culture that employees consistently describe as rewarding, supportive and commercially ambitious. This is a fast-paced, high-turnover environment where leadership, team development and delivering an outstanding customer experience are at the heart of success. The Role As Assistant Manager, you'll play a key role in leading and developing a large in-store team while driving commercial performance across one of the UK's highest turnover locations. You'll work closely with senior leadership to deliver operational excellence, maximise sales opportunities and build a high-performing culture. Key Responsibilities Lead, coach and motivate the store team to consistently achieve and exceed sales targets and KPIs Drive exceptional customer service standards through visible leadership on the shop floor Support day-to-day store operations and ensure seamless commercial execution Use sales data and commercial insights to identify opportunities and improve performance Develop and nurture talent through coaching, succession planning and performance management Collaborate with the Regional Sales Manager to build capability across the team Maintain high standards across both front and back-of-house operations Champion brand values and create an engaging customer and employee experienceAbout You We're looking for an ambitious retail leader who thrives in high-volume environments and is passionate about people development. You'll ideally have: Previous experience as an Assistant Manager, Deputy Manager or Store Manager within a flagship or high-turnover retail environment Experience leading large teams and delivering strong commercial results A track record of driving sales, profitability and customer experience Strong analytical skills with the ability to turn data into action Excellent communication and coaching ability A flexible and adaptable approach to changing business priorities Energy, positivity and a genuine passion for retail and leadership Previous London retail experience is highly desirableWhat's in it for you? ✔ Salary up to £47,000 ✔ Monthly bonus scheme ✔ Clear progression opportunities as the business continues to expand across London ✔ Training and development opportunities ✔ Ongoing investment in your leadership development ✔ Join a business known for its strong culture and internal growth Ready to take the next step? Apply now with your most up-to-date CV to be considered for this exciting Assistant Manager opportunity on Oxford Street Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression BH36438

Assistant General Manager The Role Were looking for a passionate and experienced Assistant General Manager to support the General Manager in leading the venues day-to-day operations. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys leading teams from the front, and takes pride in delivering exceptional guest experiences. Perks & Benefits for a Assistant General Manager 40% off across all Barworks sites 40% off in Island 20% off at Burnt Faith Brandy House Comprehensive training and progression plan Mental Health First Aiders in all teams Enhanced pension provision Free staff meal on / after your shift Free staff drinks on / after your shift Annual Christmas party with your team Birthday shout-outs and present What Youll Be Doing as an Assistant General Manager Supporting the General Manager in all aspects of restaurant and bar operations Leading daily service and ensuring smooth running of shifts Managing opening and closing procedures and overseeing day-to-day operations Leading the team from the floor to deliver exceptional customer experiences Supervising, mentoring and training front-of-house staff Handling guest enquiries, complaints and feedback professionally Managing reservations and guest communications across CRM systems, phone and email Supporting rota planning and shift management using Deputy Managing stock levels, placing orders and conducting weekly/monthly stock takes using MarketMan Monitoring costs, managing GP and supporting budget targets Maintaining exceptional cellar standards and cask ale quality Supporting wet-led operations, beer quality control and supplier relationships Ensuring compliance with licensing laws, Challenge 25, and health & safety regulations Maintaining high standards of cleanliness, organisation and venue presentation Ensuring equipment is properly used, maintained and cared for Supporting recruitment, training and team development Helping build a strong team culture and positive working environment from day one Leading calmly and effectively during high-volume and high-pressure service periods Managing the business in the absence of the General Manager Continuously identifying opportunities to improve efficiency, sales and guest experience What Were Looking For in a Assistant General Manager Previous hospitality management experience (Assistant Manager or similar leadership role) Experience supporting new venue openings or major operational launches Strong service leadership and ability to lead teams from the floor Excellent guest engagement and problem-solving skills Strong knowledge of cellar management and cask ale quality standards Experience managing rotas, labour costs and operational budgets Strong organisational skills and attention to detail Confidence managing stock, suppliers and cost control Excellent team leadership and people-development skills Ability to remain organised, calm and reliable under pressure Strong understanding of premium pub operations and guest experience Passion for hospitality, food, drinks and neighbourhood pubs A proactive leader who enjoys building high-performing teams and positive culture Interest in progressing within a premium hospitality group Progression We actively develop Assistant General Managers into General Managers and senior leadership roles through structured training, mentoring and cross-site opportunities TPBN1_UKCT

Assistant Store Manager Location: Bluewater Salary: Up to £35,000 + Quarterly Bonus + Excellent Benefits Role: Permanent Are you an experienced Assistant Store Manager who thrives in a fast paced, customer focused retail environment? We're recruiting for a premium retail brand looking for a talented Assistant Store Manager to support the leadership of a high performing store in Bluewater. This is an exciting opportunity for an ambitious Assistant Store Manager who is passionate about people development, commercial success and delivering exceptional customer experiences. As Assistant Store Manager, you'll work closely with the Store Manager to lead, coach and develop the team, drive sales performance and create a culture where customers receive outstanding service every time they visit. This is a hands on leadership role where you'll spend your time on the shop floor inspiring your team, driving commercial performance and helping colleagues achieve their full potential. What you'll be doing • Supporting the Store Manager in leading and developing a high performing retail team • Coaching, motivating and developing colleagues to exceed sales and KPI targets • Driving commercial performance through exceptional customer service and engagement • Identifying opportunities to increase sales through promotions, events, outreach activity and customer relationships • Supporting recruitment, onboarding and development of new team members • Creating a positive and engaging culture that encourages high performance • Analysing sales, trading and conversion data to identify opportunities for improvement • Supporting cost control, payroll management and stock management activities • Championing visual merchandising standards and ensuring a premium shopping environment • Acting as a role model on the shop floor and leading by example What we're looking for • Previous experience as an Assistant Store Manager, Department Manager, Deputy Manager or Retail Manager • Strong leadership, coaching and people development skills • A passion for delivering exceptional customer experiences • Proven success in driving sales and KPI performance • Experience working within a premium, fashion, lifestyle, beauty or service led retail environment • Strong communication and relationship building skills • Commercial awareness and the ability to make confident decisions • An ambitious and proactive approach with a desire to progress your retail career What's in it for you? • Salary up to £35,000 • Generous quarterly bonus scheme • Excellent career progression opportunities • Premium retail environment • Ongoing training and development • Supportive and people focused culture This opportunity would suit an Assistant Store Manager who enjoys developing people, driving commercial performance and creating memorable customer experiences. If you're an Assistant Store Manager looking for a business that genuinely invests in its people and offers real opportunities to progress, we'd love to hear from you. About us This role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy. If you wish to exercise your right to access, erase or restrict the processing of your data, please contact us at the office and we will respond to your query

Description Contract: Permanent, part time (14 hours over 2 days)Salary: £10,906 per annum pro rata Location: Teddington TW11 8QZ Closing date: Tuesday 8th September 2026 Join our friendly charity retail team in Teddington as an Assistant Manager. This is more than just a retail job, it’s an opportunity to support a great cause, connect with your local community and help turn donations into meaningful impact every single day! More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 to 17:00 and 10:00 to 16:00 on a Sunday, and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the