Deputy sales manager jobs in United Kingdom

Deputy General Manager (RN)- Care HomeLocation: Harrow Weald, Harrow, HA3 6BJHours: 40 hours per week (2 days supernumerary/ 2 days on shift)Pay : £60,000 per yearThe Role:Support the General Manager and lead the home in their absenceOversee care standards through audits, clinical supervision, and compliance checksLead and inspire a multidisciplinary team to deliver exceptional careDevelop and implement strategies to enhance resident wellbeing and quality of lifeEssential Criteria:Registered Nurse (NMC) with mentoring/supervision qualificationPrevious experience as a Clinical Deputy within a Care HomeExperience supporting residents with varied health needsStrong track record in safeguarding, clinical risk assessment, and HR processesKnowledge of budget management, sales & marketingCompassionate, resilient, and committed to quality careWhy Join Us?Career progression within one of the UKs leading care providers£2000 Welcome BonusGenerous Rewards PackageOngoing training and development opportunitiesInterested?Click to applyTPBN1_UKTJ

Shop Manager Kingston (Full Time)Are you a dynamic, positive person looking for a retail role that's win-win?We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area.Become a Fight for Sight shop manager to take our high street presence to the next level.Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career.About our mission...Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:Can this be stopped?How will I live my life?Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.We are Fight for Sight: we wont stop until we: Save Sight. Change Lives.We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you.Responsible to Commercial ManagerDirect reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.Working hours and contract Permanent, Full time35 hours, 5 days per week but flexible over a seven-day rotaSalary £27,000Location KingstonHow to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager, Kingston (Full Time).Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight?Closing date for applications: RollingEarly applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.Role Responsibilities - Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers.Drive sales performance, maximize profit, Gift Aid, and donations.Deliver the retail strategy, ensuring cost efficiency.Ensure compliance with regulations, policies, and procedures.Promote strong community relations to enhance the charitys profile.Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals.Manage volunteer pricing, adherence to policies, and recognize contributions.Foster ownership, follow-up, and effective team communication.Induct, train, and develop staff and volunteers.Liaise with key managers and provide customer service feedback.Network locally to generate donations and volunteer engagement.Monitor stock security and maintain housekeeping.Pursue personal development to enhance retail contribution.Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance.Foster a creative, entrepreneurial environment to maximize income.Manage team to maximize Gift Aid income on donated products.Ensure adherence to all financial procedures and timely execution.Shop Floor Source sufficient stock and maintain efficient processing systems.Ensure compliance with legal and internal policies.Inspire team to deliver excellent customer experience.Enable effective visual merchandising and new product sales.Maintain safe, healthy, and fit-for-purpose shop environment.Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team.Connect volunteers to Fight for Sights mission and recognize contributions.Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.Leadership - Paid Staff Support recruitment, induction, and development of staff.Coach staff to achieve targets; conduct performance reviews.Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetingsPlay a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and workBe accountable for the integration of the shop into the local community in collaboration with the shop teamEmpower the team to respond to all appeals and fundraising opportunities.Adhere to and enforce Fight for Sight safeguarding policies.Other Adhere to Fight for Sights vision, mission, and values.Commit to equality, diversity, and staff wellbeing.Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organisedTo be receptive to change and to act as a change agentThe ability to maintain excellent rapport with staff, volunteers, supporters, and donorsTo demonstrate a calm and logical approach to problem solvingTo consistently demonstrate a dedicated approach to the quality of customer service and team working.Comfortable working in a small team both strategically and operationallyCommitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour.Able to provide positive, dynamic, tenacious and flexible leadership at all times.Results-driven, able to measure and quantify own outcomes.Adaptable to changing landscape and evolving organisation.Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlinesExcellent verbal and written communication skillsHighly organised with ability to plan effectively and allocate resources appropriately.An understanding of and commitment to Londons blind and partially sighted people.Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.Employee benefitsWe value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:A great team and a supportive cultureEmployer pension contributions matching up to 10%, and death in service coverGenerous parental leaveFlexible/hybrid working optionsApprenticeships scheme, study leave and financial support for training & developmentCycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance ProgramAn active Social Committee and staff eventsApplication & Interview processSee above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.Successfully shortlisted applicants will be invited to interview online via MS Teams.AccessibilityWe believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.Equal opportunities, diversity & inclusionDont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.TPBN1_UKTJ

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.We are built on a way of working we are proud of, where values and ethics go hand in hand.We have an exciting opportunity for an experienced Deputy Store Manager to join our Accessorize Store in Liverpool Street Station, London.Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.What are we looking for in you?Demonstrate customer focus ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with usA proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their teamSomeone who demonstrates passion, drive and resilience, with a can do approachPossess a creative approach, to support the store and develop the team to reach their full potentialThe ability to communicate openly and effectivelyA Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibilityIn this role you will:Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experienceGenerating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunitiesEnsuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their rolesMaximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standardWe offer piercing to our customers, and you would promote and deliver this with your team.Be flexible in your approach to your role, supporting other stores and team members to achieve a common goalEnsure an inclusive environment, promoting equality and kindness with your teamJoining us, your benefits would include:A competitive salary and exciting bonus schemeA Staff uniform allowance enabling you to have fun wearing our accessoriesGenerous staff discount across all our brands Accessorize, Monsoon, Monsoon Childrenswear and Monsoon HomeAn additional days holiday to celebrate your birthdayIf this all sounds great and this could be the role for you, let us know and apply today.TPBN1_UKTJ

Deputy General Manager \n Greenwich, London \n c£37,000 + Bonus + Benefits \n \n Are you ready to take the next step in your leadership career? \n \n We're looking for an ambitious Deputy General Manager to join one of the UK's most exciting growing leisure businesses. This is a fantastic opportunity for someone from a hospitality, leisure or entertainment background who loves leading teams, thrives in a busy environment, and wants to be part of a business where progression is genuinely on the agenda. \n \n Working alongside the General Manager, you'll help shape the culture, drive commercial performance and ensure every guest has an outstanding experience from the moment they walk through the door. \n \n If you enjoy high-energy operations but could do without the late nights, this could be exactly what you're looking for. \n \n The Opportunity \n \n As Deputy General Manager, you'll be the right-hand person to the General Manager, helping to oversee every aspect of the venue's operation. \n From leading the team during peak trading periods to coaching managers, driving sales and maintaining exceptional standards, you'll play a key role in the continued success of the business. \n \n Key responsibilities include: \n\n • Supporting the General Manager with the day-to-day running of the venue.\n, • Leading and inspiring a large, diverse team to deliver exceptional service.\n, • Driving operational excellence across the entire customer journey.\n, • Managing labour, productivity and commercial KPIs.\n, • Supporting recruitment, onboarding and ongoing development of the team.\n, • Maintaining outstanding standards of health & safety and compliance.\n, • Taking ownership during busy periods and leading from the front.\n, • Helping create a fun, positive culture where people love coming to work.\n\n \n About You \n \n You'll already have management experience within a busy hospitality or leisure environment and be comfortable balancing people leadership with commercial performance. \n \n We're particularly interested in candidates who have: \n\n • Experience in hospitality, leisure, family entertainment or high-volume customer-facing operations.\n, • A proven track record of leading and developing teams.\n, • Strong organisational skills and the ability to stay calm under pressure.\n, • Commercial awareness and an understanding of how to drive venue performance.\n, • A hands-on management style with a passion for delivering great experiences.\n, • The ambition to progress into a General Manager role in the future.\n\n \n What's in it for You? \n\n • Salary of c£37,000 plus bonus.\n, • No late-night finishes.\n, • Excellent development and career progression opportunities.\n, • The chance to join a business that is expanding and investing in its people.\n, • A supportive and collaborative leadership team.\n, • A fun, fast-paced environment where every day is different.\n\n \n This is an ideal opportunity for an experienced Assistant Manager, Deputy Manager or Operations Manager who is ready to step into a broader leadership role and build a long-term career with a business that's going places. \n \n Your recruiter for this role is Helen Horton, Account Director at Love Recruitment. To express your interest in this exciting opportunity, please apply directly through the link provided. Helen and Love Recruitment specialise in roles across the fitness and leisure sectors.

The Role \n \n OTC Exotic Derivatives Business Manager | Director Level (Front Office) \n \n No Direct Reports (strong potential for Management of staff) \n Location: City of London | 4 days office/ 1 day WFH \n \n Martis Search is partnering with a high-growth City of London based FinTech trading firm to appoint an “OTC Exotic Derivatives Business Manager | Director Level (Front Office)” within its COO Office. \n \n This is a high-impact, front-office facing role supporting the Co-COO across strategic initiatives (mainly Front Office), new product launches, asset-class expansion, and business transformation. The successful candidate will play a key role in strengthening the firm’s operational infrastructure as the business continues to scale globally. \n \n The Business \n \n The firm trades a broad and expanding range of OTC Exotic Derivatives asset classes including: \n \n\n • Equity Derivatives (OTC & ETD) including Structured Products & Structured Notes\n, • FX\n, • Interest Rate Swaps\n, • Credit Derivatives\n, • Futures & Options\n, • OTC Commodities\n, • Cryptocurrencies\n\n \n The organisation is continuously expanding its product offering and international footprint, creating significant opportunity for operational build-out and strategic enhancement. \n \n What you would be doing \n \n Working within a small COO team and based on the trading floor, you will partner closely with the Co-COO and senior stakeholders across Front Office, Compliance, Legal, Finance and IT. \n \n You will act as a key liaison between the business and control/ support functions, driving high-level change initiatives and ensuring scalable, well-governed operational frameworks are in place. \n \n This role is suited to someone comfortable operating at senior levels, with strong product knowledge and the ability to manage both strategic projects and tactical business improvements. \n \n Key Responsibilities \n \n\n • Lead end-to-end delivery of new business, product and asset-class launches (design through implementation)\n, • Support the creation and build-out of new trading businesses\n, • Drive IT, operational, regulatory, and business change initiatives\n, • Review and enhance front-to-back processes across trading products\n, • Identify automation and efficiency opportunities through technology\n, • Partner with Sales and Trading on day-to-day process improvements\n, • Support international expansion initiatives, including new office openings\n, • Contribute to governance frameworks and ensure regulatory alignment\n, • Oversee operational effectiveness and cost efficiency initiatives\n\n \n Candidate Profile \n \n Our client is open to candidates from either Front Office/ revenue generating Business Management, or Deputy COO backgrounds within: \n \n\n • Investment Banking/ Brokerage (Sell-Side)\n, • Asset Management/ Hedge Funds (Buy-Side)\n, • Trading, or FinTech environments\n\n \n You will demonstrate: \n \n\n • Strong product knowledge across either OTC Structured Derivatives, Exotic Derivatives, Structured Notes, FX, Commodities, or ETD / Futures & Options\n, • Deep understanding of front-to-back trade lifecycle and operational processing\n, • Experience managing complex change initiatives (IT and/or regulatory)\n, • Strong stakeholder management and ability to influence senior leadership\n, • Commercial awareness and strategic mindset\n, • Ability to operate in a fast-paced, growth environment\n\n \n Technical Skills (Highly Advantageous) \n \n\n • Advanced Excel\n, • VBA and/or Python for data analysis and automation\n\n \n Education \n \n\n • Degree educated (STEM discipline preferred)\n, • Strong academic background (minimum 2:1 equivalent)\n\n \n Working Model \n \n This role is based on the trading floor in the City of London, with a hybrid model of approximately four days per week in the office. Given the pace and complexity of the environment, regular in-office presence is preferred. \n \n Compensation \n \n Between £90,000 – £150,000 k pa base salary (dependent on experience) \n \n Plus discretionary annual bonus, pension, healthcare and benefits package. \n

Our client is actively looking for a commercially driven and inspirational Store Manager. This is a fantastic opportunity to join a business that is passionate about customer experience, heavily invests in its people, and offers fantastic progression opportunities across its expanding store portfolio. We are seeking a dynamic Store Manager to take full ownership of the day-to-day running of a busy, high-turnover branch. You will be a visible leader on the shop floor, responsible for driving sales performance, maximizing profitability, and creating an exceptional shopping experience for every customer. Key Responsibilities: Take full accountability for the store’s financial performance, managing P&L, wage budgets, and driving key performance indicators (KPIs) such as conversion, ATV (Average Transaction Value), and UPT (Units Per Transaction). Lead, motivate, and develop a team of Assistant Managers, Supervisors, and Retail Assistants to deliver outstanding customer service. Conduct regular team training, performance reviews, and manage the recruitment and onboarding of new store staff. Ensure high standards of visual merchandising and store presentation are maintained in line with company guidelines. Manage stock control, inventory processes, and minimize shrinkage/loss. Ensure the store fully complies with all Health & Safety regulations and company policies. What Our Client is Looking For: Proven experience as a Store Manager, Branch Manager, or Senior Deputy Manager within a fast-paced retail environment. A strong commercial mindset with a track record of meeting and exceeding sales targets and managing KPIs. Excellent leadership skills with the ability to coach, engage, and inspire a diverse team. A true passion for customer service and the ability to lead by example on the shop floor. Strong organizational skills and the ability to manage changing priorities in a busy retail setting. Flexibility to work varied shifts, including weekends and bank holidays, in line with retail trading hours

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About the RoleAs Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Manager s, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.Alongside this leadership role, in your day-to-day role as Asset Experience Manager , you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management and strategic oversight with hands-on operational excellence. You will be the primary client relationship owner while maintaining direct responsibility for day-to-day property operations, customer relations, and team leadership .K ey ResponsibilitiesCommunity Support & DevelopmentProvide line management and day-to-day escalation support for designated direct reports within the community .Act as senior advisor and mentor to less experienced Asset Experience Manager s , supporting their professional development and capability building .Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery .Contribute speciali s ed expertise and complementary skills to strengthen the community's overall capability and service delivery .Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives .Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities .Strategic Client & Asset ManagementCollaborate with the Royal London asset manager to set the strategy , calling on subject matter experts as required .Act as main point of contact for Royal London a sset m anager ( s ) and lead relationships with professionalism and accountability .Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved .Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider teamSupport emergency planning, business continuity, testing, and monitoring with emergency management support as required .Customer Management & ExperienceThe role is envisaged as predominantly site based with key focus occupier visibilityServe as the primary point of contact for all customer e nquiries, concerns, and service requests, ensuring timely response and resolution while maintaining positive relationships .Proactively identify opportunities to improve the customer experience through building amenities, services, and programming .Act on customer feedback to create a productive and engaging environment that adds value to their occupancy .Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunitiesFeedback all customer intelligence to the asset management team .Financial Management & Service ChargesWork with JLL Accounts teams on financial accountability, cashflow management, and customer /supplier credit control .Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable .Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs.Support supplier payments via Proactis and manage supplier payments processes , including purchase orders and invoice approvals.Oversee management of financial trackers, ensuring accuracy including utility recharges, turnover and commercialisation .Respond to customer and consultant queries and challenges in a timely manner .Lease and Legal ManagementLiaise with Data Management team on complex and protracted lease queriesProvide application recommendations to the asset manager . Receive , analyse customer applications under the lease, including alienation and alterations .Ensure customer compliance with lease covenants, including complicated or contentious perceived breachesResolve customer matters affecting valuationLiaise with appropriate additional advisers as required (legal, building surveying etc.)Working with RLAM JLL Central Shared Services Team to ensure strong internal stakeholder relationship for efficiency of work whilst owning output to the asset managersHealth & Safety and Compliance ManagementManage risk actions and undertake statutory compliance management .Conduct / Arrange H&S checks (monthly and voids), including Site Safety Checks/Inspections and Void Management Inspections . Utilising third parties where appropriative (void security)Handle Accidents & Incidents reporting and follow-up .Manage E-Permits (permits-to-work) system and support ISO14001 compliance requirements .Coordinate LRQA audits and compliance activities .Ensure compliance with health and safety legislation and implement compliance measures .ESG and SustainabilitySupport and implement ESG initiatives in alignment with client's ESG strategy and JLL's responsibilities .Be aware of industry and legal obligations in relation to ESG .Assist with sustainability reporting and compliance requirements .Support Asset Sustainability Plans , ESG Database and Risk Assessments .Supplier & Contract ManagementLead representation at site level framework partner meetings, to ensure high standards of service delivery .Responsibility for scope of services and contract variation initiatives, in conjunction with Costs Manager , Soft Services Manager and Technical Services ManagerImplement works associated with PPM (Planned Preventative Maintenance) report, including PPM Statutory & Regulatory projects .Handle reactive works and fabric maintenance issues .Manage quotes and work orders within designated authority levels .Supervise projects and works activities, including management of risk and method statements .Property Operations and InspectionsConduct regular property inspections in line with client and JLL KPIs and submit written reports via VisionEnsure high standards on all managed sites, flagging areas for growth and improvementSupport property presentation standards across managed sitesCoordinate void management activities with central support teamsTransactions and TransitionsHandle property transitions, due diligence, and support disposals and acquisition processesSupport letting agents, solicitors and other third parties with queriesLead transitions meetings (with Transitions team for SC properties)Maintain overall accountability for Readiness for Sale packs, prepared by central surveying functionParticipate in portfolio sales/purchasesI nsurance ManagementHandle on-site activities such as accident book records and CCTV provisionReview and supply contracts and gather information for central insurance teamImplement insurer's requirements, including improvements and repair/maintenanceEnsure claims are settled and funds applied to any insurance works completedTechnologyUtilise available tools to ensure quality, efficiency of output and optimise service to stakeholdersProspective Technology to ols will include applications for Accounting, H&S, Customer Relationship , ESG amongst others . Current prospective tools may include Yardi, Riskwise , Prism, Deepki and Workflow systems but may change with tech investmentsSkills & QualificationsTechnical KnowledgeProven experience in line management, performance management, and coaching/mentoring of property professionals across varying experience levels .Ability to lead and embed operational changes, new processes, and cultural initiatives within teams .Experience working across multiple teams or communities to drive consistency, share knowledge, and implement best practices .Strong judgment in assessing complex issues, determining appropriate escalation pathways, and facilitating effective resolution .Expert knowledge of commercial property management across diverse asset types and comprehensive understanding of building systems, maintenance planning, and facility managementStrategic portfolio planning and optimisation capabilities with comprehensive understanding of risk management in property contextsExpert-level knowledge of RICS standards with ability to interpret and apply to complex situationsComprehensive understanding of regulatory frameworks, compliance governance, health and safety legislationKnowledge of sustainability standards, ESG strategy implementation, and reporting requirementsFamiliarity with property management technologies, reporting systems, and relevant property legislationPersonal AttributesAbility to inspire, motivate, and develop high-performing teams while fostering a collaborative and supportive community culture .Strong interpersonal and communication skills to effectively manage upward, downward, and peer-to-peer relationships .Capability to appropriately delegate responsibilities while empowering team members to develop and excel .High degree of self-awareness and empathy to understand team dynamics, manage conflicts, and build trusted relationshipsCapacity to balance portfolio responsibilities with leadership duties and respond effectively to shifting prioritiesStrategic vision that aligns team activities with business objectives combined with strong organisational abilities and exceptional attention to detailDecisive leadership when making complex decisions with collaborative working style that builds effective relationshipsClient intimacy that builds trusted advisor relationships with client-focused mindset that prioritises service excellenceEntrepreneurial mindset that identifies growth opportunities with problem-solving approach to operational challengesAccountability for performance and business outcomes with professional integrity in all business dealingsInspirational leadership that motivates high performance with resilience under pressureCommercial acumen that balances service quality with profitabilityLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Part-time - 30 hours per weekGreat choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen.Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.What we're looking forAs a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business.This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related.You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets.What You'll Be DoingSupporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence.Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share.Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products.Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets.Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence.Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time.No Trade Experience? No Problem.If you're confident, energetic, customer-focused and up for learning, we'll provide full training in:Trade and retail product knowledgeConsultative selling skillsLeadership and team coachingOur Topps Sales FrameworkWhat's In It for You?Competitive basic salarySales commission and bonusNo evening workChristmas Eve & Boxing Day offOngoing training, leadership development and real progression opportunitiesGenerous Staff DiscountAccess to our Benefits platform with a wide range of discounts from 100s of retailers.If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here.Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring managerDue to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again.There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.TPBN1_UKTJ

Deputy Store Manager Central London | Fashion Retail | Salary Up to £34,000 + Amazing Benefits! \n Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for an Deputy Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. \n This is your chance to be part of a thriving brand, with an incredible salary of up to £34,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! \n What You'll Be Doing: \n\n • \n Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. \n • \n Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. \n • \n Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. \n • \n Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. \n\n What We're Looking For: \n\n • \n Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. \n • \n Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. \n • \n Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. \n • \n Customer-Focused: You're passionate about delivering an outstanding customer experience. \n • \n Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. \n\n What's in It for You? \n\n • \n Competitive Salary: Up to £34,000 + an amazing benefits package! \n • \n Career Progression: The opportunity to grow and develop within a successful and expanding brand. \n • \n Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! \n • \n Company Benefits : Lot's of added extras \n • \n Uniform and amazing discount \n\n If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! \n BH36908

Deputy Manager | Fashion Retail | Central London | Salary up to £36,000 + Bonus + Benefits Are you an experienced Floor Manager, Department Manager, or Deputy Manager looking for your next opportunity with a leading fashion retailer? We're recruiting an exceptional Deputy Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store. This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence. The Role As Deputy Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer. Key Responsibilities Lead, coach and develop a high-performing retail team to deliver exceptional customer service. Drive sales performance by motivating your team to achieve KPIs and commercial targets. Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards. Support the delivery of seasonal launches, promotions and visual merchandising initiatives. Monitor trading performance and use commercial insight to maximise sales opportunities. Deliver effective stock management, replenishment and inventory control. Lead by example, creating a positive and engaging culture on the shop floor. Support recruitment, onboarding and ongoing training to develop future talent. Ensure compliance with company policies, health and safety, and operational procedures. Work collaboratively with the wider management team to deliver business objectives.About You You'll be an experienced retail leader with a passion for fashion and customer experience. You'll ideally have: Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail. A proven track record of delivering sales growth and achieving KPIs. Strong leadership skills with the ability to coach, motivate and develop teams. A commercial mindset with confidence making decisions based on trading performance. Excellent communication and organisational skills. A passion for fashion, people and delivering an exceptional customer experience. Experience within fashion, premium, lifestyle or trend-led retail is highly desirable.What's on Offer Salary up to £36,000 Performance bonus Excellent benefits package Career progression with a growing fashion retailer Opportunity to develop your leadership career within a flagship environment Collaborative, fast-paced and supportive cultureIf you're an ambitious Deputy Manager looking to join a leading fashion retailer, we'd love to hear from you. Apply today with your most up-to-date CV. Floor Manager | Department Manager | Assistant Store Manager | Deputy Manager | Fashion Retail | Central London | £36,000 + Bonus + Benefits BH36937

As a Deputy Store Manager at Aldi, youll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency.Youll support the Store Manager by training colleagues, checking displays, and achieving sales targets.This role offers real responsibil

Logistics Supervisor Warrington £35,000 + benefits CAST UK is recruiting for a Logistics Team Supervisor to join a growing logistics business based in Warrington. This is a hands-on supervisory position, working closely with the Logistics Team Manager and acting as their deputy when required. You'll play a key role in keeping the operation running smoothly, supporting the team, managing customer expectations and ensuring deliveries are completed to a high standard. The Role You'll be responsible for overseeing the day-to-day logistics operation, from initial booking through to successful delivery. Key responsibilities include: • Supervising a busy logistics office and daily network of drivers Managing inbound calls, bookings, quotes, customer queries and escalations Overseeing live deliveries and resolving issues quickly and effectively Balancing customer service, inbound sales and driver management Planning and managing capacity across drivers and subcontracted partners Supporting recruitment and onboarding of local courier drivers Supervising customer-facing and driver-facing office teams Monitoring service levels, KPIs and customer satisfaction Deputising for the Logistics Team Manager when required About You • Strong customer and driver management experience Excellent problem-solving and decision-making skills The ability to remain calm and decisive under pressure A strong sense of ownership and accountability Confident communication skills * Experience using TMS, dispatch or modern logistics systems Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions across Procurement, HR, Buying, Supply Chain, and Logistics. Every consultant has a professional background in their specialist market, enabling us to deliver exceptional hiring results from entry level through to board appointments. If you're looking to secure talent for your business, contact Cast UK to discuss how we can support your next hire.

Deputy Manager | Northampton Hours : Full-time, 50% Weekends Salary : DOE A well-established, family-run garden centre group are looking for a deputy manager to help with the day-to-day running of one of their sites. Working closely with the garden centre manager, you'll manage the plant & indoor manager while supporting a sizeable team in daily operations. No two days are the same in this fast-paced role, so if you enjoy leading people and being hands-on in a busy garden centre, keeping standards high, then this could be just the role! The Role: Supporting the day-to-day running of the garden centre alongside the Manager Directly managing the Plant Manager and Indoor Manager Leading and motivating the team to deliver excellent customer service and strong commercial results Supporting seasonal changes and bringing creative ideas to displays and layouts Acting as a keyholder, including opening, closing, and operational responsibilities Organising workloads and supporting the team during peak trading periods Assisting with ordering, performance analysis, rotas, and stock Supporting compliance across health & safety and company procedures About you: Previous experience working within a garden centre or DIY retail environment Some horticultural knowledge or interest is preferred Commercial awareness with an understanding of stock, sales, and admin A passion for retail and customer service People skills with the ability to motivate and organise a team Benefits: Be part of a highly regarded and growing group Supportive culture with opportunities for career development Staff discounts across products and restaurants 50% weekend work, providing a good work-life balance If you're interested in knowing more, please reach out to for a confidential chat. TPBN1_UKTJ

General Manager | Liverpool |Up to £45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities Full P&L accountability for the restaurant. Lead, coach and develop a large management and team member population. Drive sales performance and operational standards. Ensure compliance with all health & safety and food safety regulations. Create a positive culture that delivers both strong team engagement and commercial results. Maintain exceptional customer service standards. About You Existing General Manager or experienced Deputy Manager ready to step up. Background within hospitality, restaurants, quick-service restaurants or branded food retail. Strong commercial awareness with a good understanding of P&L management. Passionate about developing people and building high-performing teams. Excellent operational and organisational skills. The Package Salary up to £45,000 Performance bonus Healthcare cash plan Electric car scheme Excellent progression opportunities within a growing business. BBBH36499 TPBN1_UKTJ

Quality Assurance Team Lead Location: Dunstable Salary: £50,000 - £55,000 Contract: Permanent, Full-Time & Onsite We are looking for an experienced Quality Assurance Team Lead to join our clients team in Dunstable. This is a key leadership position responsible for managing and developing a team of Quality Engineers across NPI, Supplier, Production and Customer Quality . As Quality Assurance Team Lead, you will lead the Quality Assurance function, providing technical and operational leadership while working closely with Engineering, Production, Sales, Purchasing and Supply Chain. Key Responsibilities as a Quality Assurance Team Lead Lead, manage and develop a team of Quality Engineers across NPI, Supplier, Production and Customer Quality. Set clear objectives, priorities and performance expectations aligned with business goals. Conduct regular one-to-one meetings, appraisals and development reviews. Coach and mentor team members, supporting their technical and leadership development. Manage departmental workload and resource allocation to meet operational and programme requirements. Act as Deputy to the Quality Manager when required. Ensure effective deployment of APQP, PPAP and risk management methodologies. Lead supplier approval, qualification and performance management activities, as well as conducting supplier audits and capability assessments. Monitor supplier performance against agreed quality metrics and KPIs. Work closely with Purchasing and Supply Chain to manage quality risks across the supply base. Support production teams in achieving operational and quality objectives. Act as the primary quality interface for customer issues, concerns and escalations. Lead investigations and responses to customer complaints and quality escapes. Support customer audits, assessments and surveillance activities. About You, as the Quality Assurance Team Lead We are looking for an experienced quality professional with leadership, analytical and problem-solving skills. Ideally, you will have: A Bachelors degree, preferably in Engineering, or an equivalent relevant qualification/experience. Experience in a quality management, or Team Lead role within an industrial manufacturing and product development environment. Knowledge of ISO 9001 and other regulated quality standards. Experience working across areas such as NPI, supplier, production and/or customer quality. Experience leading and developing a team of Quality Engineers. Strong knowledge of quality planning, risk management and structured root cause analysis. Excellent interpersonal and communication skills, with the ability to work effectively with customers, suppliers and internal stakeholders. Why Apply for this Quality Assurance Team Lead role? This is an excellent opportunity for an experienced Quality professional to take ownership of a broad Quality Assurance function, lead a multi-disciplinary team and make a tangible impact on quality performance, operational efficiency and customer satisfaction. If you are an experienced Quality Manager or Quality Team Lead looking for your next step, we would be keen to hear from you. Apply now, and contact Jemma at ReeVR. TPBN1_UKTJ

The Building Manager will line-manage the Facilities Assistant and work alongside the Venue Sales and Events Manager and others in the Grand Junction team, to ensure the building is operational and ready to support delivery of this busy programme. Acting as event manager or deputy manager for ticket

Cards Direct is seeking a Part-Time Store Manager to deputise in the Store Manager's absence and effectively manage daily store operations in Borehamwood. You will lead and develop the store team, coach staff, and ensure adherence to company policies. The role requires a proactive, customer-focused

Grafton Group is looking for a Deputy Store Manager in Greater London to support daily store operations. This role is crucial for driving performance and supporting the Store Manager in their absence. You will lead the team in delivering exceptional customer service and meeting sales targets while m

Conducting site show rounds for prospective clients, families, and partners. Collaborate with culinary, sales, and event teams to deliver cohesive and timely service. The Role – Deputy Restaurant Manager.

WE ARE LOOKING FOR : DEPUTY STORE MANAGERS.Store Manager in running the store and driving sales.You will help manage the daily store operations, support the team, and make sure the store runs smoothly.You will work closely with the Store Manager and other managers to achieve sales targets and keep h

This position offers a great opportunity for those looking to start or resume a career in fashion.

Zachary Daniels is recruiting a Deputy Manager for a flagship fashion retailer in Central London.

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story! TPBN1_UKTJ

As a Team Leader, you will support the Store Manager and Deputy Manager in the day-to-day running of the store, helping to lead and motivate the team to deliver excellent customer service and achieve sales targets.You will take responsibility for supervising colleagues, maintaining high store standa

The Retail Deputy Manager Role: Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers Create a welcoming environment & great one to one customer experiences

From hosting community events to creating engaging marketing materials, the Customer Relationship Manager is key to help families understand what makes this home the right choice. If you have a background in care home sales or are a deputy manager, nurse , senior carer or home manager who enjoys sho

ZARA is looking for a Deputy Store Manager in Greater London to assist in managing the daily operations of the store and driving sales. You will work closely with the Store Manager and be responsible for supporting the team and achieving sales targets while maintaining high standards.

You will lead a team, drive sales, and deliver an outstanding shopping experience while managing budgets and KPIs.

Store Manager | Fashion Retail | Chiswick | Up to £37,000 + Bonus Are you an experienced Store Manager, Assistant Store Manager or Retail Manager looking for your next opportunity in fashion retail? We're recruiting for a Store Manager to lead a successful retail store in Chiswick. This is an exciting opportunity for an experienced retail professional who can lead a team, drive sales performance and deliver an outstanding customer experience. What's in it for you? Up to £37,000 + bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Supportive leadership team Growing and successful retail business Positive and collaborative working environment The Store Manager Role As Store Manager , you'll take responsibility for the overall performance of the store, leading your team to achieve sales, customer service and operational targets. You'll be responsible for: Leading, motivating and developing a team of retail professionals Driving sales, revenue and KPI performance Delivering excellent customer service and customer experience Managing the day-to-day operation of the retail store Recruiting, onboarding, training and developing team members Managing rotas, payroll, stock and store administration Maintaining excellent visual merchandising and store standards Monitoring commercial performance and identifying opportunities to increase sales Building a strong, engaged and high-performing retail team Ensuring company policies, procedures and operational standards are followed About You We're looking for an experienced Store Manager or Retail Manager with a proven track record in a customer-focused retail environment. You'll ideally have: Previous experience as a Store Manager, Assistant Store Manager, Deputy Manager or Retail Manager Experience within fashion retail, clothing, apparel, footwear, accessories, lifestyle or another customer-focused retail environment A strong track record of delivering sales targets and KPIs Experience managing, coaching and developing a retail team Strong commercial awareness and understanding of retail performance Excellent customer service and communication skills A hands-on approach to retail management The ability to motivate a team and lead by example Strong organisational and operational skills A genuine passion for retail, people and customer experience We're also open to experienced Assistant Store Managers or Deputy Store Managers who are ready to take their next step into a Store Manager position. If you're an experienced Store Manager, Retail Manager, Assistant Store Manager or Deputy Manager looking for your next opportunity in Chiswick, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35880 TPBN1_UKTJ

Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for Best Managed Pub Company - 2-50 sites on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won Best Managed Pub Company - 2-50 sites in 2023 and most recently won Best Managed Pub Company - 2-50 sites and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. Its the best place in Westfield to book a party with with a twist. Guaranteed to make your event one to remember. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you Must have minimum 2 years experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials a fun, family atmosphere 28 days holiday Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more , get in touch so we can arrange to meet up and show you around. TPBN1_UKCT

General Manager - Pub with Rooms Salary: Up to £38,000 General Manager | Pub with Rooms Are you an experienced General Manager looking for your next challenge, or an ambitious Deputy General Manager/Assistant Manager ready for your first General Manager role? We're recruiting for a beautiful food-led pub with rooms on behalf of a growing hospitality group that genuinely puts its people first. With a reputation for developing talent, investing in its teams and creating welcoming venues, this is the perfect opportunity for someone who loves hospitality and leading from the front. The Role As General Manager, you'll take full responsibility for the day-to-day operation, leading your team to deliver outstanding food, drink and accommodation experiences while driving sales, standards and profitability. What We're Looking For Previous management experience within a pub with rooms . Existing General Manager or an exceptional Deputy/Assistant Manager ready to step up. A natural leader who enjoys developing and inspiring people. Strong commercial awareness with experience managing KPIs, labour, GP and budgets. Passion for delivering memorable guest experiences. Hands-on, energetic and guest-focused approach. What's in it for You? Salary up to £38,000 . Excellent training and genuine career progression. Supportive and nurturing leadership team. Work for a hospitality group that values its people as much as its guests. Autonomy to lead your business while receiving ongoing support. If you're passionate about premium hospitality, love leading great teams and have experience within a pub with rooms , we'd love to hear from you. Apply today to find out more about this fantastic General Manager opportunity. INDFOH TPBN1_UKCT

Store Manager | Fashion Retail | Chiswick | Up to £37,000 + Bonus Are you an experienced Store Manager, Assistant Store Manager or Retail Manager looking for your next opportunity in fashion retail? We're recruiting for a Store Manager to lead a successful retail store in Chiswick. This is an exciting opportunity for an experienced retail professional who can lead a team, drive sales performance and deliver an outstanding customer experience. What's in it for you? Up to £37,000 + bonus Generous staff discount 28 days holiday including bank holidays Genuine career progression opportunities Supportive leadership team Growing and successful retail business Positive and collaborative working environment The Store Manager Role As Store Manager, you'll take responsibility for the overall performance of the store, leading your team to achieve sales, customer service and operational targets. You'll be responsible for: Leading, motivating and developing a team of retail professionals Driving sales, revenue and KPI performance Delivering excellent customer service and customer experience Managing the day-to-day operation of the retail store Recruiting, onboarding, training and developing team members Managing rotas, payroll, stock and store administration Maintaining excellent visual merchandising and store standards Monitoring commercial performance and identifying opportunities to increase sales Building a strong, engaged and high-performing retail team Ensuring company policies, procedures and operational standards are followed About You We're looking for an experienced Store Manager or Retail Manager with a proven track record in a customer-focused retail environment. You'll ideally have: Previous experience as a Store Manager, Assistant Store Manager, Deputy Manager or Retail Manager Experience within fashion retail, clothing, apparel, footwear, accessories, lifestyle or another customer-focused retail environment A strong track record of delivering sales targets and KPIs Experience managing, coaching and developing a retail team Strong commercial awareness and understanding of retail performance Excellent customer service and communication skills A hands-on approach to retail management The ability to motivate a team and lead by example Strong organisational and operational skills A genuine passion for retail, people and customer experience We're also open to experienced Assistant Store Managers or Deputy Store Managers who are ready to take their next step into a Store Manager position. If you're an experienced Store Manager, Retail Manager, Assistant Store Manager or Deputy Manager looking for your next opportunity in Chiswick, we'd love to hear from you. Apply today. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35880

Assistant General Manager Salary: £45,000 Join an Expanding Restaurant Group in West London We're looking for an exceptional Assistant General Manager to join one of West London's most exciting and high-profile restaurant operations. As part of a growing restaurant group, this is an outstanding opportunity for an ambitious hospitality professional who is ready to take the next step in their career and progress within a business that actively develops and promotes its people. This venue combines a premium dining experience with a relaxed, welcoming atmosphere and a fast-paced service style. We're seeking a hands-on leader who thrives on delivering memorable guest experiences while inspiring and developing high-performing teams. The Role Working closely with the General Manager, you will play a key role in the day-to-day leadership of the restaurant, ensuring operational excellence, exceptional guest satisfaction, and strong commercial performance. You will be visible on the floor, leading from the front and creating an environment where both guests and team members feel valued. What We're Looking For Proven experience as an Assistant General Manager, Deputy Manager, Restaurant Manager, or similar leadership role. Background within a branded casual fine dining or premium hospitality environment. A genuinely guest-centric approach with a passion for creating outstanding experiences. Strong people leadership skills with experience developing, coaching, and motivating teams. Commercial awareness with an understanding of sales, labour, and operational controls. A hands-on operator who is comfortable working in a fast-paced, high-volume environment. Positive, energetic, and adaptable leadership style. What's On Offer Competitive salary of £45,000 . Opportunity to join a successful and expanding restaurant group. Clear progression pathways and genuine career development opportunities. A supportive and collaborative leadership team. The chance to be part of a high-profile West London restaurant. A dynamic culture that balances premium hospitality with a relaxed and enjoyable working environment. Apply Now If you're a passionate hospitality leader with experience in branded casual fine dining and a track record of delivering exceptional guest experiences, we'd love to hear from you. Take the next step in your hospitality career and join a business where your development is as important as the guest experience. INDFOH TPBN1_UKCT

Ladurée UK Assistant Store Manager (Retail Concession) Location: Broadgate Reports to: Store Manager About Ladurée French Art de Vivre Since 1862 Founded in Paris in 1862, Ladurée is one of the worlds most iconic luxury ptisserie brands, renowned for its elegant boutiques, exceptional craftsmanship, and signature macarons. With more than 100 locations across 17 countries, Ladurée embodies the French Art de Vivre combining refined retail experience, timeless elegance, and exceptional product quality. In the United Kingdom, Ladurée operates across prestigious locations including Harrods, Covent Garden, Burlington Arcade, Selfridges, and St Pancras. Role Overview The Assistant Store Manager supports the Store Manager in the day-to-day operations of the Selfridges retail concession. Working within a fast-paced luxury retail environment, you will ensure the delivery of an exceptional customer experience, strong commercial performance, and full compliance with both Ladurée standards and Selfridges policies and procedures. You will act as the Store Managers deputy, supporting team performance, operational excellence, and maintaining the highest retail standards. Key Responsibilities Leadership & Operational Support Support the Store Manager in overseeing daily retail operations of the concession. Ensure full compliance with Selfridges policies, procedures, and ways of working. Assist with rota planning to align staffing with trading patterns and peak footfall. Take responsibility for the concession and team in the absence of the Store Manager. Team Leadership & Development Lead, motivate, and develop a high-performing retail team. Provide on-the-floor coaching to drive sales performance and service standards. Support recruitment, onboarding, and training of team members. Foster a professional, accountable, and customer-focused culture. Customer Experience & Sales Excellence Deliver a premium retail experience aligned with Ladurée and Selfridges luxury service expectations. Drive conversion, average transaction value, and units per transaction. Ensure strong product knowledge across all team members to support effective selling. Handle customer queries and complaints with professionalism and discretion. Compliance & Brand Standards Ensure strict adherence to Selfridges operational standards, including health & safety, store compliance, and conduct. Maintain Ladurée brand standards across product presentation, packaging, and visual merchandising. Ensure the concession consistently meets both Ladurée and Selfridges visual expectations. Support and prepare for audits or compliance checks. Sales & Commercial Performance Support delivery of sales targets and KPIs within a high-footfall retail environment. Monitor daily sales performance and identify opportunities to drive revenue. Implement upselling and cross-selling strategies to maximise spend per customer. Support execution of seasonal launches and in-store activations. Stock Management & Control Oversee stock processes including deliveries, stock counts, and replenishment. Ensure accurate stock control and minimise shrinkage and wastage. Maintain strong organisation of stock rooms in line with compliance standards. Work closely with Store Manager to forecast and manage stock levels. Communication & Collaboration Maintain regular communication with the Store Manager on performance and operational matters. Build strong working relationships with Selfridges management and concession teams. Ensure clear communication of targets, product updates, and promotions to the team. Support reporting processes including sales, cash handling, and compliance documentation. Key Requirements Minimum 12 years experience in a supervisory or Assistant Manager role within retail or luxury environments. Strong experience in retail sales performance and KPI delivery. Experience working in a department store or concession environment is highly desirable. Proven ability to lead teams in high-footfall retail environments. Strong organisational skills and attention to detail. Flexibility to work weekends and peak retail trading periods. Desirable Experience within Selfridges or similar luxury department stores. Passion for luxury retail and premium products. Additional language skills are advantageous. Benefits Competitive salary. Travel allowance. Employee discount on Ladurée products. Career development opportunities within an international luxury brand. Opportunity to work within a prestigious retail environment. TPBN1_UKCT

Bar Deputy General Manager, Central London £45/48,000 Award-winning group, with a new opening in 2026/2027 Fancy working in one of London's most exciting and award-winning bar/restaurant groups? With a reputation for outstanding cocktails, great food, and buzzing late-night energy, this group is at the forefront of London's hospitality scene. With new venues launching in 2026/2027, there's a fantastic opportunity for the right candidate to grow with them and step into a future General Management role They are looking for someone who thrives in a fast-paced, high-volume bar environment, loves working with passionate teams, and is excited about delivering world-class guest experiences What they are looking for: 1–2 years' experience as an Assistant General Manager or strong Deputy Manager in a premium, high-volume venue Proven experience managing a venue with weekly turnover of £50+ In-depth cocktail, wine, and beverage knowledge, with a passion for seasonal menus and creative drinks Strong financial acumen, including budgeting, labour management, and sales growth strategies Ability to lead, mentor, and motivate a diverse team in a fast-paced environment Skilled in delivering operational excellence, including service standards, guest satisfaction, and team performance Energetic, ambitious, and driven to progress into a General Management role Comfortable with late-night trading, events, and high-volume service Passion for people, hospitality, and innovation, with a desire to make an impact on a growing business If you're driven by quality drinks, vibrant service, and working with passionate people, this is your chance to be part of something special Apply now or contact Stuart Hills on 0207 790 2666 to find out more. TPBN1_UKCT

Elior - More than a meal, it's a community. At Elior, dining is about more than exceptional food. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together. Our client, Riverstone Living - Bishops Avenue combines luxury apartments with the services of a private members' club and a boutique hotel. Designed for people over 65, it supports an active, independent lifestyle while offering reassurance through service, security, and wellbeing support. The Role - Deputy Restaurant Manager Based onsite at our Bishops Avenue residence, we are seeking a Deputy Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability. Working Pattern: 2 days out of 7 | 10:00am - 8:00pm | 20 hours per week This position is eligible for a performance-based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Bonus eligibility and structure may vary by year and are subject to the terms of the company's bonus program in effect at the time of payout. Key Responsibilities Champion a resident-first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution Anticipate client and guest needs, resolving issues discreetly and proactively Gather client and guest feedback to continuously enhance the overall experience Conducting site show rounds for prospective clients, families, and partners Conducting menu tastings and working closely with clients to tailor events to their expectations Identifying and developing marketing and promotional opportunities to enhance event uptake and brand awareness Maintain consistently high service standards aligned with brand and hospitality expectations Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events Oversee event setup, service flow, and breakdown to ensure flawless execution Collaborate with culinary, sales, and event teams to deliver cohesive and timely service Ensure menus, service styles, and event details align with client expectations and brand standards What can you bring? Passion for service excellence and people Proven experience as an Event Manager or in a senior hospitality/events role Strong project management skills with the ability to manage multiple events simultaneously Knowledge of KPIs and marketing techniques relevant to event and hospitality management Outstanding communication, presentation, and negotiation skills A strong customer service ethos with a genuine passion for creating memorable experiences A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential) The ideal candidate is a hands-on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience. If you are passionate about hospitality, thrive on delivering exceptional events, and want to make a meaningful impact in a luxury setting, we would love to hear from you. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Officer Manager/ Business support officer Full-time – Term time 3 weeks Sept 26 Wandsworth Secondary SchoolWe are currently working with a popular Secondary school located in the borough of Wandsworth who are looking for an Office Manager/ Business support officer to join their school on a full-time basis from September 2026. The Role The school are looking for an experienced Office manager or senior Administrator to join the team in this key deputy school management role. The successful candidate will act as the central point of contact for multiple departments, providing high level operational and administrative support while closely working with the principal to ensure the school day-to day running of the school. The candidate must have school-based experience and the role will be temp to perm. Key responsibilities Take a lead role in the effective and efficient management of the school support office and reception area, assisting in the development of a professional and customer-oriented approach at all times Liaise with a small number of administrative staff and relay work requests from the SLT to other support staff across the school Facilities and Health & Safety Support Maintain key documents, calendars, compliance logs, and routine reporting under the direction of the Senior Executive Business Manager Provide administrative and operational support in monitoring the school’s health and safety logs, ensuring issues are accurately recorded, tracked, and resolved in a timely manner and adhere to statutory compliance Lead on promoting and maximising sales of the schools’ hireable spaces, ensuring a high-quality customer service is provided at all times Oversee the local management of the lettings processes through line management of local sport duty staff as well as liaison with external contractors Consistently show profit increases year on year from sales and long-term partnerships with sporting agencies Ensure safeguarding procedures are consistently applied and that liaison with the cluster finance team is regular and maintained to safeguard consistency of practice and alignment with the trust financial regulations Act as the academy’s Data Protection Lead, undertaking data protection training as required and administer the local data protection lead function including, but not limited to, all legally required Subject Access Requests, Freedom of Information requests, logging of data breaches and sending out data protection reminders. Assist SLT with the induction process for new students as required and facilitate meetings with families Co-ordinate the production and circulation of key documents and other information as required As required, organise and co-ordinate planned and unplanned absence cover for all school staff under the direction of the relevant SLT member Ensure compliance and completion of all checks for contractors, volunteers, visitors, supply staff Maintain administration in compliance with GDPR and health and safety processes Work closely with the senior leaders and Cluster team, undertaking delegated responsibilities and tasks as requested Manage manual and computerised record/information systems relating to student information; ensuring the systems and procedures are fit for purpose. Analyse and evaluate data/information and produce reports/information/data as requested by senior staff Raise purchase orders, processing invoices, and maintaining office/administrative systems Support HR, finance, data, or estates administration tasks as delegated, without responsibility for decision-making To support the academy by training for and carrying out first aid duties as needed To support the school day and students by carrying out lunch duties as required (a lunch break will still be provided)About The School The school in Wandsworth is a popular secondary school within the area and has extremely ambitious headteacher who is on a mission for the school to be recognised and one of the best in the country. The school’s ethos is all about ambition, perseverance and unity within the school and the local community. It is a very popular, multi-cultural school who put equality, safeguarding and inclusion at the heart of its ethos. They are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The successful applicant will be subject to pre-employment checks including an enhanced DBS check. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients

Assistant General Manager The Role Were looking for a passionate and experienced Assistant General Manager to support the General Manager in leading the venues day-to-day operations. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys leading teams from the front, and takes pride in delivering exceptional guest experiences. Perks & Benefits for a Assistant General Manager 40% off across all Barworks sites 40% off in Island 20% off at Burnt Faith Brandy House Comprehensive training and progression plan Mental Health First Aiders in all teams Enhanced pension provision Free staff meal on / after your shift Free staff drinks on / after your shift Annual Christmas party with your team Birthday shout-outs and present What Youll Be Doing as an Assistant General Manager Supporting the General Manager in all aspects of restaurant and bar operations Leading daily service and ensuring smooth running of shifts Managing opening and closing procedures and overseeing day-to-day operations Leading the team from the floor to deliver exceptional customer experiences Supervising, mentoring and training front-of-house staff Handling guest enquiries, complaints and feedback professionally Managing reservations and guest communications across CRM systems, phone and email Supporting rota planning and shift management using Deputy Managing stock levels, placing orders and conducting weekly/monthly stock takes using MarketMan Monitoring costs, managing GP and supporting budget targets Maintaining exceptional cellar standards and cask ale quality Supporting wet-led operations, beer quality control and supplier relationships Ensuring compliance with licensing laws, Challenge 25, and health & safety regulations Maintaining high standards of cleanliness, organisation and venue presentation Ensuring equipment is properly used, maintained and cared for Supporting recruitment, training and team development Helping build a strong team culture and positive working environment from day one Leading calmly and effectively during high-volume and high-pressure service periods Managing the business in the absence of the General Manager Continuously identifying opportunities to improve efficiency, sales and guest experience What Were Looking For in a Assistant General Manager Previous hospitality management experience (Assistant Manager or similar leadership role) Experience supporting new venue openings or major operational launches Strong service leadership and ability to lead teams from the floor Excellent guest engagement and problem-solving skills Strong knowledge of cellar management and cask ale quality standards Experience managing rotas, labour costs and operational budgets Strong organisational skills and attention to detail Confidence managing stock, suppliers and cost control Excellent team leadership and people-development skills Ability to remain organised, calm and reliable under pressure Strong understanding of premium pub operations and guest experience Passion for hospitality, food, drinks and neighbourhood pubs A proactive leader who enjoys building high-performing teams and positive culture Interest in progressing within a premium hospitality group Progression We actively develop Assistant General Managers into General Managers and senior leadership roles through structured training, mentoring and cross-site opportunities TPBN1_UKCT

Assistant Manager | Premium Food-Led Pub Salary: Up to £35,000 + Bonus + Excellent Benefits Are you an experienced Assistant Manager looking to join a growing independent hospitality group? We're recruiting for an Assistant Manager to join a well-established collection of premium food-led pubs with rooms. This is a fantastic opportunity to work for a people-focused business that genuinely invests in its teams, offers excellent career development and promotes from within. The Role As Assistant Manager, you'll work alongside the General Manager to deliver exceptional guest experiences while leading and developing a passionate team. You'll be responsible for: Supporting the day-to-day running of the business Leading and motivating the front-of-house team Delivering outstanding service standards Driving sales and maintaining operational excellence Supporting recruitment, training and team development Managing stock, compliance and financial controls Taking responsibility for the business in the General Manager's absence About You You'll have: Experience as an Assistant Manager, Deputy Manager or an experienced Supervisor ready to step up A passion for hospitality and quality food and drink Strong leadership and people development skills A hands-on approach and excellent communication skills The ability to thrive in a busy, food-led environment What's in it for you? Salary up to £35,000 Performance-related bonus Excellent training and development Genuine opportunities for career progression Staff discounts and company benefits Supportive, people-first culture Join a growing independent hospitality group with exciting future plans If you're ready for your next challenge and want to be part of a business where your contribution is recognised and your career can flourish, we'd love to hear from you. Apply today for a confidential conversation. TPBN1_UKCT

Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression Looking for your next leadership move in one of London's highest-performing retail environments? We're recruiting for an exceptional Assistant Manager opportunity within a flagship Oxford Street location. This is a chance to join a business that genuinely invests in its people, develops talent from within, and creates a culture that employees consistently describe as rewarding, supportive and commercially ambitious. This is a fast-paced, high-turnover environment where leadership, team development and delivering an outstanding customer experience are at the heart of success. The Role As Assistant Manager, you'll play a key role in leading and developing a large in-store team while driving commercial performance across one of the UK's highest turnover locations. You'll work closely with senior leadership to deliver operational excellence, maximise sales opportunities and build a high-performing culture. Key Responsibilities Lead, coach and motivate the store team to consistently achieve and exceed sales targets and KPIs Drive exceptional customer service standards through visible leadership on the shop floor Support day-to-day store operations and ensure seamless commercial execution Use sales data and commercial insights to identify opportunities and improve performance Develop and nurture talent through coaching, succession planning and performance management Collaborate with the Regional Sales Manager to build capability across the team Maintain high standards across both front and back-of-house operations Champion brand values and create an engaging customer and employee experienceAbout You We're looking for an ambitious retail leader who thrives in high-volume environments and is passionate about people development. You'll ideally have: Previous experience as an Assistant Manager, Deputy Manager or Store Manager within a flagship or high-turnover retail environment Experience leading large teams and delivering strong commercial results A track record of driving sales, profitability and customer experience Strong analytical skills with the ability to turn data into action Excellent communication and coaching ability A flexible and adaptable approach to changing business priorities Energy, positivity and a genuine passion for retail and leadership Previous London retail experience is highly desirableWhat's in it for you? ✔ Salary up to £47,000 ✔ Monthly bonus scheme ✔ Clear progression opportunities as the business continues to expand across London ✔ Training and development opportunities ✔ Ongoing investment in your leadership development ✔ Join a business known for its strong culture and internal growth Ready to take the next step? Apply now with your most up-to-date CV to be considered for this exciting Assistant Manager opportunity on Oxford Street Assistant Manager - Flagship Retail | Oxford Street, London Salary: Up to £47,000 + Monthly Bonus + Career Progression BH36438

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT