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Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Experience with hands-and-feet network support, including replacing switches, patching, and hardware swaps. Provide break/fix support for printers,

3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. Our client is all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they would love to hear from you! Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today. TPBN1_UKTJ

IT Support Engineer – Portsmouth – Up to £50,000 Chapman Tate Associates – Recruiting on behalf of an MSP Chapman Tate Associates is working with a growing Managed Service Provider in Portsmouth that is looking to add an experienced IT Support Engineer to its technical team. This role is ideal for someone who enjoys working in a multi‑customer environment and is confident supporting modern Microsoft, cloud and network technologies. Role Overview As an IT Support Engineer, you will be responsible for delivering high‑quality support and project delivery across a wide range of customer environments. You will work on a mixture of BAU tasks, escalations, and infrastructure improvements, covering on‑premise and cloud technologies. Key Responsibilities • Provide 2nd/3rd line technical support across customer systems., • Support, maintain and configure Microsoft Windows Server and desktop environments., • Administer and troubleshoot Azure, Microsoft 365, and other cloud services., • Manage and support Active Directory, Group Policy, and identity management., • Assist with cloud migrations, onboarding, and infrastructure upgrade projects., • Support networking environments including Aruba and Cisco equipment., • Diagnose and resolve issues related to LAN/WAN, VPNs, firewalls, and general connectivity., • Produce clear technical documentation and contribute to service improvements. Required Experience • Strong background in Windows Server and Microsoft desktop operating systems., • Hands-on experience with Azure AD, Microsoft 365 administration, and cloud-based services., • Solid understanding of Active Directory, GPO, user management, and security configurations., • Exposure to cloud migrations or hybrid cloud environments., • Experience with Aruba and Cisco networking technologies (switching, wireless, routing)., • Previous experience working for an MSP or in a multi-customer environment is highly desirable., • Strong troubleshooting skills and the ability to handle escalated technical issues. What’s On Offer • Salary up to £50,000, • Ongoing training and certification support (Microsoft, Azure, Cisco, Aruba), • Involvement in varied project work, • Opportunity to progress within a growing MSP, • Supportive and collaborative team culture Location This role is based in Portsmouth, with occasional travel to customer sites when

Portsmouth, Voyager Park £30,000-£34,000 per annum plus 30 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As an IT Site Services Engineer, you will be the primary customer-facing technical expert on-site, delivering hands-on technical resolution and exceptional support for all end-user device issues, including hardware, software, and network queries. A critical component of this role is serving as a WMS (Warehouse Management System) super user to troubleshoot device issues directly on the operational floor, focusing on rapid resolution, high end-user satisfaction, and proactive maintenance of site-based equipment. As part of your key responsibilities you’ll: Respond to, log, and resolve support requests and incidents within agreed service levels. Diagnose and repair hardware issues for devices including desktops, laptops, mobile devices, printers, scanners, and peripherals. Utilise WMS super user expertise to troubleshoot and resolve WMS application and device issues within the warehouse environment. Configure and deploy new hardware and software, ensuring all end-user devices are business-ready. Maintain accurate records of on-site IT assets to support the inventory management process. Engage effectively with site staff and non-technical users to understand and resolve their issues, actively seeking feedback. About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! Proven experience in an IT end-user support, desktop support, or technical service role. Strong technical aptitude with experience in supporting hardware, operating systems, and essential software. Experience with, or a strong willingness to learn, Warehouse Management Systems (WMS) and handheld terminals. Familiarity with ticketing systems for logging and managing support requests. Excellent interpersonal skills with a strong focus on customer service and problem-solving. Ability to collaborate effectively within a team environment and adhere to technical procedures. About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers’ supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it’s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you ‘you’ - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. You may have experience of the following: IT Support Engineer, Site IT Engineer, Desktop Support Engineer, End User Computing (EUC) Engineer, Onsite Support Engineer, IT Field Engineer, Technical Support Analyst, Service Desk Engineer (Onsite), Workplace Technology Engineer, IT Operations Support Engineer, Infrastructure Support Engineer, Warehouse IT Support Engineer, WMS Support Analyst, Logistics Systems Support Engineer, First / Second Line Support Engineer, EUC Analyst, IT Technician, Client Support Engineer. REF-(Apply online only)

A leading financial technology firm in the United Kingdom is looking for a versatile Desktop / End User Support Engineer to join their internal IT Support team. The ideal candidate will have strong 1st and 2nd line support experience, inclusive of Windows 10/11 and Office365.

A leading educational recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire.

Position: Desktop Support Engineer. Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office. Supporting Microsoft Office 2013.

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

A leading trading firm based in London is seeking a Trading Floor Desktop Support Engineer. This full-time position involves providing desktop and application support to traders and front-office users, troubleshooting Windows 11, and managing incident tickets. Candidates should possess 2-5 years of

A technology services company in Hull is seeking a proactive Desktop Support Engineer to deliver exceptional end-user support. This role involves 1st-2nd line support across desktops and laptops, managing devices through Microsoft Intune, and troubleshooting hardware issues.

An educational institution in Greater London is seeking a Desktop Support Engineer for a 2-year fixed-term contract. The role involves providing 1st and 2nd line desktop support for staff and students.

A global hedge fund is seeking a Senior Desktop Support Engineer to provide onsite and remote support in a fast-paced trading environment. This position offers a hybrid work schedule with 4 days onsite and 1 day remote, including rotational weekend on-call support.

IT Desktop Support Engineer (L2). Provide onsite and remote end-user support for desktops, laptops, and IT systems. Support and manage mobile devices and printers.

A well-established global communications organisation is seeking an experienced Desktop Support Engineer to join their UK operations on a 12‑month contract. This role blends hands‑on technical desktop expertise with exceptional customer service, including regular VIP support. Desktop Support or

Responsibilities include delivering 2nd Line Support and collaborating with both internal teams and vendors to manage technology solutions. Candidates should have extensive experience in desktop management and provide exceptional customer service.

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field.

My client are seeking a versatile Desktop Support Engineer to join their internal IT Support team. Desktop / End User Support Engineer - Trading - £70,000-£100,000 + Bonus. Desktop / End User Support Engineer – Trading.

Logging and managing support tickets in coordination with the wider service desk team. Solid experience in on-site IT support (around 3+ years). Previous experience providing IT support within schools or other education settings.

Our client is a top-tier, globally recognised investment organisation with a reputation for excellence, innovation, and speed of execution and they are currently seeking an ambitious Desktop Support Engineer to join their London HQ. Solid understanding of desktop support best practice, hardware, and

System Engineering / Systems Administration. Strong Windows 10 support and configuration skills.

A leading recruitment firm is seeking a Desktop Support Engineer to join their team. The role involves supporting Windows 7/10 systems, providing Microsoft Office support, and improving internal processes. Candidates should have strong communication skills, customer service experience, and proficien

A global financial services firm is seeking a motivated Branch Support Engineer to provide hands-on desktop and infrastructure support. The ideal candidate will have 3+ years of IT support experience in a financial environment, with strong knowledge of Windows 11 and Office 365. Responsibilities inc

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. Candidates should possess strong knowledge of Microsoft products, experience with general IT support, and excellent communication skills.

A leading IT support agency in London is seeking a Desktop Support Engineer to provide high-quality IT support in mission-critical environments. The ideal candidate has proven experience in Desktop Support, strong troubleshooting skills across Microsoft environments, and a solid understanding of net

IT support, helpdesk support, or desktop engineering. About the Role – Desktop Support Engineer (Entry Level). Entry-Level Desktop Support Engineer.

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. Work closely with infrastructure, network, app support, and dev engineering teams. Provide L1/L2 desktop and application support to traders and other front‑office users.

Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. Information Technology and Engineering.

A prominent technology firm is seeking an APS Desktop Engineer for a full-time, on-site position in Worthing. The candidate will provide technical support, working with Windows 10, MacOS, and O365 while resolving issues for end users. Key responsibilities include equipment support, fault resolution,

A global quantitative trading firm is looking for a London Support Engineer to join the London Support team. The role involves providing 1st and 2nd level desktop support and telecommunications services to all employees at the advanced trade floor. The ideal candidate should have at least 3 years of

Desktop Support Engineer (DSS). Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Deskside Support will provide incident and request management support to all end user devices.

A global electronic payment technology firm in Greater London is seeking an IT Support Engineer to join their team. This role involves providing desktop support across EMEA offices, troubleshooting hardware and software, and coordinating with external vendors. Ideal candidates will have 1-3 years of

Provide 1st and 2nd line desktop support for staff and students across Whitgift. Deliver excellent customer service and problem‑solving support. The salary range is between £31,872 and £35,842 gross per annum (Point 18–22 on the John Whitgift Foundation Support Staff Salary Scale) dependent

A well-established organisation in the UK is seeking a Desktop Support Engineer for a 12-month fixed term contract. Responsibilities include providing 1st line support, troubleshooting issues, managing user accounts, and supporting Microsoft 365 tools. The ideal candidate should have strong end-user

Proven experience in a Desktop Support / IT Support role. Delivering responsive, high-quality desktop support in a dynamic environment. Flexibility to support out-of-hours work when needed.

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be working from our Canonical London Office and will be accounta

The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimu

L2 Desktop Support / Helpdesk Engineer (Tier 2 Workforce Technology) – full‑time, Bishopsgate, London. Supports EMEA time zones across a team of 15 engineers.

NSC Global is currently looking for a Desktop Support Engineer to join our growing company. Perform hands‑on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Experience with desktop operating systems inclu

This is a great opportunity for someone with strong end-user support experience to join a collaborative IT function, supporting a modern Microsoft-based environment. We’re working with a well-established organisation looking for a Desktop. Support backups, restores, and basic security processes.

A financial services company based in London is seeking a Desktop Support Engineer to provide hands-on support across Windows and macOS devices. The ideal candidate will have 1-2 years of desktop support experience and solid knowledge of Microsoft 365 applications.

Strong experience in desktop / end-user support, ideally in a fast-paced environment. Provide on-site 1st-2nd line support across desktops, laptops, mobile devices, and peripherals. Maintain and troubleshoot hardware including desktops, laptops, printers, and networking peripherals.

A leading global consulting firm in Greater London is seeking a Desktop Support Engineer to provide incident management support for end user devices. Responsibilities include troubleshooting, configuration, and maintenance of desktops and laptops.

We are seeking to appoint a Desktop Support Engineer who will provide 1st and 2nd line desktop support for staff and students across Whitgift. Salary: The salary range for the post will be at Point 18 – Point 22 on the John Whitgift Foundation Support Staff Salary Scale.

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. Support Microsoft applications, Bloomberg, Reuters, and other trading platforms. IT support, ideally within buy side finance.

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist.

To perform daily checks & a variety of support tasks within the support team. To provide 2nd line support and 1st line as required to c170 internal users plus external members as necessary. To ensure the IT support ticketing system is properly maintained and calls, as well as users, are updated dail