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Job Description – Head of IT About Alpine Group: Alpine Group (including Alpine Fire Engineers and DAS Fire) is a fast growing, award winning, leader in fire detection and suppression systems — designing, delivering and maintaining complex solutions across logistics & distribution, aerospace, automotive, pharmaceuticals, high hazard and other specialist environments. We’re proud to be recognised among The Sunday Times Best Places to Work (2025), reflecting our focus on wellbeing, values and a high performance, people first culture. Location: Bury (Greater Manchester) as the primary base, with occasional travel to other UK sites. The Opportunity: As we scale, we are strengthening our in-house IT capability. This role will take responsibility for defining and delivering our IT roadmap — ensuring that our systems, data, and services keep pace with business growth and support a great colleague and client experience. You’ll manage the day-to-day IT operations (largely delivered by partners), oversee vendors, work with internal stakeholders to prioritise projects, and guide continuous improvement across infrastructure, applications, and security. This is a hands-on, delivery-focused role with direct visibility to the leadership team, ideal for someone who enjoys balancing strategy with execution. Core Responsibilities Set & deliver the technology strategy • Own the multi-year IT roadmap aligned to business goals (growth, M&A, European expansion), covering applications (ERP), data & analytics, infrastructure & cloud, end user experience, and service excellence., • Translate business goals (growth, M&A, European expansion) into clear IT initiatives and delivery plans., • Track progress and communicate updates, risks, and investment needs to leadership. IT Operations & Service • Ensure IT services run smoothly and meet agreed SLAs, working closely with our IT & NetSuite Support Manager., • Coordinate MSPs and vendors to maintain uptime, connectivity, device lifecycle management, and user support., • Negotiate IT supplier contracts, SLAs and commercial terms that balance value, performance and risk. Security, risk & governance • Lead our security posture and drive ‘secure by design’ across identity, devices, data and SaaS applications., • Run risk management, change control, disaster recovery, incident response and supplier assurance. Applications & data • Partner with Finance and Operations to enhance NetSuite and adjacent SaaS platforms., • Support automation, integration, and reporting initiatives that improve efficiency and decision-making. Infrastructure & workplace technology • Mature our Microsoft 365 stack and uplift device management, collaboration, and information protection., • Oversee connectivity, resilience, and the path to cloud first (where it adds value). Budgeting & value management • Build and manage the IT budget (opex/capex), forecast, and track ROI on change initiatives., • Continuously optimise cost-to-serve, licensing and operational efficiency. Change, training & communications • Ensure a great colleague experience with IT (clear SLAs, self-service, knowledge, training)., • Lead change communications and occasional training for new tools and initiatives across the business., • Contribute to knowledge sharing and training to improve digital confidence across the business. Leadership • Line manage and grow the internal IT team - coach, mentor, set goals and foster a high trust, high standards culture. Out of hours • Rare, but from time-to-time critical activities may require work outside standard hours (e.g., incidents, projects). We plan to avoid it, and we recognise it when it occurs. What You’ll Bring: Essential • Track record leading IT in a multi-site, service/engineering or industrial setting at Head of IT / IT Manager / CTO level., • Strong hands on knowledge and experience across: Microsoft 365/Entra/Intune/Defender; enterprise networking; identity & access; endpoint security; device lifecycle; backup/DR., • Experience with ERP/NetSuite or similar enterprise SaaS; data integration/reporting; process automation., • Security & governance, vendor/commercial management, budgeting and Board engagement., • Strong communicator, able to translate technical issues into business language. Desirable : • Exposure to industrial, engineering, or construction environments – strong project base., • Experience supporting technology change through business growth or acquisitions., • ITIL, PRINCE2/Agile, and relevant Microsoft/Security certifications. Working Pattern : • Hybrid: We offer flexibility in remote working; however, regular on-site presence at Bury is essential to succeed in this role (team leadership, Board engagement, site collaboration)., • Travel: Occasional travel to UK sites and, in line with growth plans, periodic travel within Europe. Rewards & Benefits : • Competitive salary (c.£60k DOE) plus benefits., • Industry leading benefits package., • Hybrid working with meaningful flexibility, balanced with on-site collaboration., • An award-winning workplace with strong leadership and a supportive, values led culture. Reporting Line : • Reports into the CEO, • Direct line management of internal IT roles, including the IT & NetSuite Support Manager.

About TeleHealthSA TeleHealthSA is a trusted South African telemedicine platform now expanding to United Kingdom as part of our mission to make quality healthcare accessible across borders. We connect qualified psychologists and counsellors with patients seeking professional mental health and wellness support online. Our platform empowers independent practitioners to grow internationally through secure telemedicine technology, continuous digital marketing, and full administrative support — allowing you to focus entirely on patient care while we handle everything else. We don’t just put your name in a directory — we build your digital brand for you and bring you clients. With 80+ licensed professionals already thriving on our platform, we now invite UK psychologists and counsellors to join our expanding global mental-health ecosystem. Position Overview We are seeking licensed UK-based Psychologists and Counsellors to join as independent contractors. This opportunity allows you to: • 🧠 Offer online therapy to clients across Africa and the global diaspora, • 🕐 Decide your own hours, pricing, and services, • 📣 Grow your visibility through full Facebook & Instagram management Key Responsibilities • Provide online therapy and counselling services within your professional scope., • Define your consultation fees, duration, and availability through your secure dashboard., • Conduct virtual sessions via our encrypted video platform., • Maintain compliance with UK telehealth regulations and ethical standards. What We Offer🩺 1. Telemedicine Technology • Secure, encrypted video consultations (HIPAA & POPIA compliant), • Automated booking, calendar syncing, and payment processing, • Patient record management and follow-up tools, • Global professional directory to increase your visibility 2. Full social media management for (Facebook and Instagram) We manage your entire online presence, including: • ✅ We design and run your Facebook & Instagram pages, • ✅ Weekly branded posts created for YOU (mental-health tips, reels, carousels, expert education), • ✅ Professionally designed banners & profile visuals, • ✅ Growth strategy, content calendar, and brand tone, • ✅ Engagement content that positions you as an expert, • ✅ Promotion of your profile through targeted campaigns 3. Admin & Practice Support • End-to-end booking and scheduling management handled by our admin team, • Payment collection & payout handling, • Non-clinical patient communications (reminders, confirmations, rescheduling), • Monthly performance insights and practice growth recommendations Requirements • Licensed or registered psychologist or counsellor in the UK, • Strong ethical commitment to patient-centred care, • Reliable internet connection and ability to conduct online consultations Compensation • 💼 $100 USD monthly platform fee – covers full access to TeleHealthSA’s telemedicine, marketing, social media, and administrative infrastructure Application Process • Apply via LinkedIn, • Attend an introductory virtual meeting between 03–14 November 2025 to learn more about the platform and discuss onboarding., • Profile activation – our team assists you in creating your listing, linking your calendar, and starting consultations. 🌍 Why Join Us Now TeleHealthSA is entering a key international growth phase, with UK as our next focus region. By joining now, you’ll be among the first UK professionals featured in our upcoming international marketing campaigns — highlighting UK expertise for African and global clients seeking trusted mental health care. Be part of a pioneering movement that’s making mental health more accessible worldwide — while building a sustainable, flexible digital practice with full operational support. 💫 Join TeleHealthSA Today Become part of a trusted international network redefining accessible, professional mental health care. 🌐 Work remotely. Earn globally. Focus on care.

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