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Position Title: Category Manager, Customer Communication Find out more about this role by reading the information below, then apply to be considered. Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. • Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life., • Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success., • Bring category strategy to life by partnering with environment and channel specialists to develop initiatives that work across multiple channels and customer types., • Proactively collaborate with Commercial Operations, Sales, Marketing, Innovation and international teams to ensure strong alignment and flawless execution.Lead Omni-Channel Customer Communications, • Develop and deliver best-in-class omni-channel communication plans using the 3Cs framework, ensuring consistent, tailored messaging across all customer touchpoints., • Create high-impact selling tools, presentation materials and communication assets that enable commercial teams and resonate with customer partners., • Continually evolve how McCain communicates with customers, leveraging digital tools, data-led storytelling and new communication formats.Own Customer Sell-In Excellence, • Play a hands-on role in customer sell-ins, leading category and marketing input to deliver compelling, insight-rich presentations across Retail, QSR and Foodservice., • Influence customer stakeholders through structured, data-driven narratives that clearly articulate the value of McCain's Big Bet initiatives.Deliver Category Insight for Commercial Planning, • Provide rigorous, timely analysis of category, consumer and shopper data to support commercial planning and decision-making., • Develop, maintain and enhance omni-channel market tracking to support senior commercial leaders with clear, relevant insight., • Utilise key data sources-including Kantar, Circana and dunnhumby (Retail); Lumina Intelligence and Circana CREST (Foodservice); alongside PowerBI, SAP BI and other tools-to deliver impactful reporting and recommendations.Track Performance Against Commercial Plans, • Apply market and customer insight to monitor performance versus agreed commercial KPIs., • Build and maintain performance dashboards that translate data into clear, concise and actionable updates for senior stakeholders.Apply Advanced Data & Analytical Capability, • Demonstrate strong analytical expertise across retail and foodservice data sources, market research, loyalty data, shopper panels and operator insights., • Translate complex data into practical, value-driven recommendations that support commercial action., • Bring curiosity and pace to the role by exploring and adopting emerging technologies-such as AI-enabled tools-to improve efficiency, accuracy and insight quality.Qualifications:, • 3-5 years' experience in Category Management, Commercial Support, Insight or Data Analytics within FMCG/CPG, retail or foodservice environments., • Hands-on experience with syndicated and customer data, including tools such as Kantar, Circana, dunnhumby (retail) and Lumina Intelligence or Circana CREST (foodservice)., • A strong analytical mindset, with a proven ability to turn complex data into clear, actionable recommendations that drive commercial decisions., • Compelling communication and presentation skills, with experience creating and delivering high-quality, customer-facing selling stories., • Highly organised and detail-focused, comfortable managing multiple initiatives simultaneously in a fast-paced, matrixed organisation., • A generous Car Allowance, • An achievable yearly bonus based on personal performance., • An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay, • Flexible holidays - where you can buy & sell up to 5 days holiday per year, • Optional health cash plan, • Cycle to work scheme #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. xrnqpay You can understand how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Category Strategy Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Leeds || GB - United Kingdom : England : York Company: McCain Foods (G.B.) Ltd

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