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Job Title - Sales Support Administrator Employment Type - Full-time, Permanent Location - Leeds LS11 0NE. Hybrid work Working Hours - Monday – Friday, 09:00 – 17:00 Salary - Up to £30,000 per annum (subject to experience and demonstrable success) Overview WhiteSpider is an advanced technology services company providing professional services and software defined solutions to enterprises across the world. Due to significant growth, we are seeking a highly organised, detail-oriented Sales Support Administrator to join our Sales and Marketing team to provide essential administrative and operational support to our Business Development and Account Management teams. Job Purpose To provide comprehensive administrative and operational support to the Sales team, ensuring smooth sales operations through efficient customer communication, accurate quote generation, diligent CRM maintenance, and effective marketing support. The role is crucial in enabling the Business Development and Sales team to focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels in a professional and timely manner · To prepare, generate, and distribute customer quotations and proposals, ensuring accuracy and adherence to pricing guidelines and company standards · To maintain and update the CRM system (e.g., Salesforce, HubSpot, or similar) with accurate customer information, opportunity tracking, and activity logs · To support sales forecasting by updating pipeline data, tracking opportunity progression, and providing accurate reporting to the Sales Director · To process sales orders accurately, liaising with internal departments including finance, operations, and technical teams to ensure smooth order fulfilment · To coordinate and support marketing activities including email campaigns, customer communications, event logistics, and digital marketing initiatives · To assist with the organisation and coordination of customer events, webinars, trade shows, and sales meetings, including logistics, materials preparation, and attendee management · To maintain sales documentation, including contracts, agreements, and customer records, ensuring compliance with company policies and ISO standards · To prepare sales reports, presentations, and data analysis as required, providing insights into sales performance and customer engagement · To coordinate with technical teams to obtain product information, technical specifications, and support materials for customer proposals · To manage the sales inbox, scheduling meetings, coordinating calendars, and ensuring timely follow-up on customer enquiries and opportunities · To assist with customer onboarding processes, ensuring smooth transition from sale to service delivery · To maintain sales collateral, presentations, and marketing materials, ensuring they are current and accessible to the sales team · To provide after-sales administrative support, handling customer queries, processing changes, and coordinating with service delivery teams · To contribute to continuous improvement initiatives, identifying opportunities to streamline processes and enhance sales operations efficiency Requirements To operate with professionalism and attention to detail, supporting the sales process from initial enquiry through to order completion, whilst contributing to marketing initiatives including email campaigns, event coordination, and customer engagement activities. · Minimum of 2 years' experience in sales support, sales administration, or similar customer-facing administrative role · Proven experience with CRM systems (Salesforce, HubSpot, Microsoft Dynamics, or similar) · Excellent proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) · Strong orgsanisational skills with exceptional attention to detail · Excellent written and verbal communication skills with professional telephone manners · Strong customer service orientation with ability to build positive relationships · Ability to manage multiple tasks and competing priorities in a fast-paced environment · Proactive self-starter with ability to work independently and as part of a team · Experience with quote generation and order processing · Understanding of sales processes and pipeline management · GCSE or equivalent qualification in English and Mathematics (Grade C/4 or above) · Experience supporting marketing activities, such as email campaigns or events, is desirable · Exposure to the technology, IT services, or B2B sector is desirable · Experience working in a remote or hybrid environment is advantageous

About Us Our mission is simple: the best life possible. We believe people with learning disabilities should be able to live within their communities, with real choice, opportunity, and support to achieve meaningful employment and independence. We are passionate about creating inclusive employment pathways that enable people with disabilities to thrive — and we’re looking for a National Employment Manager to help drive this ambition forward across the UK. The Role As National Employment Manager, you will lead the development and growth of supported employment opportunities nationally. You’ll work closely with regional teams, commissioners, education partners, employers, and national stakeholders to deliver high-quality, sustainable employment programmes that achieve outstanding outcomes for people with learning disabilities. This is a strategic, outward-facing role combining leadership, partnership development, performance oversight, and innovation. Key Responsibilities • Identify and develop new supported employment opportunities across regions, • Lead national strategies to ensure programmes meet KPIs and contractual expectations, • Build and maintain strong partnerships with employers, commissioners, education providers, and national organisations, • Provide management and support to Regional Managers and local service leaders, • Oversee project planning to ensure consistent quality and strong employment outcomes, • Deliver growth plans linked to external funding and sustainable programme models, • Support professional development and retention of Job Coaches nationwide, • Audit local projects, providing constructive feedback and improvement plans, • Monitor performance, embed a results-driven culture, and set clear targets, • Contribute to national marketing and communications alongside central teams, • Champion innovation and best practice in supported employment About You You will be a confident leader with strong experience in supported employment or welfare-to-work programmes, ideally with national or multi-site responsibility. You’ll be comfortable working remotely, influencing at senior levels, and building partnerships across diverse sectors Essential experience and skills include: • Degree-level education or relevant professional qualification, • Experience in supported employment, Project SEARCH, or welfare-to-work programmes, • Proven ability to manage remote or geographically dispersed teams, • Strong project management and service development experience, • Understanding of SEND provision, employability challenges, and funding landscapes, • Excellent communication, reporting, and stakeholder engagement skills, • Willingness to travel nationally and work flexibly What we offer • 33 days’ annual leave (including bank holidays), • Access to award-winning training and career development, • Flexible pay options via Wagestream, • Wellbeing support including Digital GP, counselling, and mental health services, • Discounts on mobiles, life assurance, and referral rewards, • Family-friendly policies and return-to-work bonuses If this sounds like the kind of role where you can thrive, we’d love to hear from you. Apply today and play a vital role in empowering learning disabled adults to live the life they choose.

AI Lead – Medical Communications Location: Hybrid / Remote UK Function: Digital, Innovation & Medical Strategy About the role We’re looking for an AI Lead to shape, embed, and scale the use of artificial intelligence across our Medical Communications agency. This is a senior, cross-functional role focused on responsible, compliant, and value-driven AI adoption that enhances medical content, insight generation, and agency operations. You will act as the bridge between medical expertise, content teams, clients, and technology, ensuring AI is used thoughtfully to improve quality, speed, and impact, without compromising scientific integrity or compliance. This role is not about building models from scratch, but about strategic leadership, use-case development, governance, and enablement in a highly regulated environment. Key responsibilities AI strategy & leadership • Define and own the agency’s AI vision and roadmap, aligned with business goals and regulatory expectations, • Identify high-impact AI use cases across medical writing, scientific services, insights, and operations, • Work closely with medical writers, editors, and account teams to integrate AI tools into content development workflows, • Ensure AI supports (not replaces) scientific thinking, narrative development, and critical appraisal, • Establish AI governance frameworks, including validation, auditability, data privacy, and documentation, • Partner with medical, legal, and compliance teams to ensure responsible AI use, • Support client conversations around AI-enabled solutions and innovation, • Help design compliant, AI-supported deliverables where appropriate, • Lead AI training and upskilling across the agency, • Build confidence and capability among medical and non-medical teams, • Champion a culture of curiosity, experimentation, and responsible innovation About you You don’t need to be a software engineer, but you do need to understand both AI capabilities and the realities of Med Comms. Essential: • Experience in medical communications, pharma, life sciences, or healthcare consulting, • Strong understanding of AI / GenAI concepts and applications, • Proven ability to translate complex ideas into practical, compliant solutions, • Comfort working in regulated environments, • Experience leading digital, innovation, or transformation initiatives, • Exposure to AI governance, validation, or responsible AI frameworks, • Background in medical writing, scientific strategy, or healthcare data, • A genuine opportunity to shape how AI is used responsibly in Med Comms, • High visibility role with senior leadership and global clients, • Collaborative, science-led culture, • Flexible working and competitive compensation, • Investment in learning, development, and experimentation Why this role matters AI is transforming medical communications, but only when used thoughtfully, ethically, and with scientific rigor. This role ensures innovation enhances, rather than undermines, the quality and trust at the heart of what we do.

You’ll work closely with our Digital Engagement Manager and the wider Marketing & Communications team to support content planning, paid and organic social media, website updates and user experience, email marketing, and analytics. We’re looking for a motivated and curious individual to join our

At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. Work with the Digital Engagement and Communications team to create engaging content and calls to action. At Epilepsy Action we recognise the power of collaboration a

A dynamic digital agency is seeking a PR & Communications Manager to deliver strategic communications across the UK and US markets.The ideal candidate will have a passion for storytelling, will drive brand narratives through various media, and will collaborate cross-functionally to secure effective

A strategic digital agency is seeking a PR & Communications Manager to deliver strategic communications for the UK and US markets.The role involves developing PR strategies, securing media coverage, and building relationships with journalists.Ideal candidates will have strong storytelling and media

PR & Communications Manager (UK/US).At IDHL, we’re more than a digital agency; we’re a strategic partner to ambitious brands, accelerating growth in the digital economy through performance, web & eCommerce, and intelligence.We also house Fostr, a Shopify Plus agency for luxury and lifestyle bran

A leading media and communications firm is hiring a Paid Performance Executive in Leeds.The role involves managing and optimizing paid search campaigns for notable clients, focusing on delivering measurable results.The candidate should have experience in digital media and strong analytical skills, s

This role drives storytelling and brand narrative through press, video, written, and digital formats, building and nurturing media relationships to secure coverage and manage both reactive and proactive communications. We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands

Freelance PR & Communications Manager. I’m working with a strategic brand and innovation agency to find a Freelance PR & Communications Manager to support both the agency’s in‑house PR and marketing, as well as PR and content delivery for one of their key clients – a fast‑growing beauty‑

A UK charitable organization is seeking a Digital Communications Officer to enhance its digital presence and communication strategies. The ideal candidate will have strong communication skills, experience in digital content creation, and proficiency in design tools such as Canva and Adobe.

Collaborate with the Head of Communications to produce reports that demonstrate how digital activity supports the overall strategy. We are looking for an experienced, enthusiastic, and ambitious individual to join the HFEA as a Social Media & Digital Communications Officer. This is an exciting oppor

NES Technology Service (NTS) has created a strategic programme for the transformation of digital‑based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Do you want to expa

As a key member of the Alliance Healthcare UK communications team, the Communications Executive - Digital will play a vital role in supporting digital communications for Alliance Healthcare. Proven experience in digital communications and managing digital channels. Manage and maintain content across

A leading technology company in the United Kingdom is seeking a Director of Digital Communications to lead its digital strategy. This fully remote role involves managing a team, developing influencer programs, and overseeing crisis communications. The ideal candidate has strong analytical skills, ex

A great organization in the educational sector is looking for a talented Marketeer to create and manage email campaigns leveraging Salesforce Marketing Cloud.The role offers a salary up to £35,000 DOE in a 1-year fixed term contract with flexible working options, requiring one day per week in the o

A leading design firm is seeking a creative Social Media & Digital Communications Coordinator in London.

A major UK retailer is seeking a Partner & Talent Acquisition Consultant to manage digital communication platforms, including intranet and corporate website. The role requires significant experience in digital product management and a proven ability to develop successful communication strategies.

A children's health advocacy organization is seeking a Digital Communications Officer to enhance its digital presence. Ideal candidates have experience in digital content creation, social media management, and knowledge of SEO.

Oversee the analysis and insight of digital data to assess the effectiveness of PRI’s digital platforms, including the website and other channels, providing feedback on design and structure of PRI’s content platforms, digital strategy and communications. In this hugely influential, newly created

A leading design firm is seeking a Social Media & Digital Communications Coordinator in Greater London. Ideal candidates should have 2-4 years of social media experience, a degree in Communications, and proficiency in tools like Adobe Photoshop and Premiere.

The Digital Communications Officer will work alongside the Digital Communications Manager to create, coordinate and maintain our digital output. The Digital Communications Officer reports to the Digital Communications Manager. Keep abreast of digital developments, assisting the Digital Communication

A leading global healthcare company is looking for a Digital & Social Media Communications Lead to develop and execute innovative digital strategies aimed at enhancing the company’s reputation. You will manage non-promotional digital campaigns and collaborate with marketing and corporate affairs t

You may also have experience in areas such as Digital Communications, Marketing, Marketing and Communications, Social Media and Marketing, Digital Communications Officer, Marketing Officer, Marketing and Communications Officer, Social Media and Marketing Officer, Digital Communications Executive, Ma

A broadband provider is seeking a Business Process Analyst to drive digital improvements and streamline operations.

A leading pharmaceutical company in Greater London seeks a Communications Executive - Digital to support digital communication strategies. A background in digital communications with strong editing skills and proficiency in tools like Canva is essential. The role involves managing content across dig

This is an excellent opportunity for someone looking to develop or apply their communications, digital and storytelling skills in a supportive, values‑driven environment. Creating digital assets to support St Giles communications campaigns and projects. Experience uploading, scheduling and managin

A leading recruitment consultancy in London is looking for an entry-level Account Executive in PR & Communications.

Following direction and guidance from the SeniorCommunications & Digital Engagement Manager, the Assistant Communications & Digital Engagement Manager will execute the annual press and influencer strategy for Shiseido and Drunk Elephant brands in order to increase EMV PR rankings and brand engagemen

Following direction and guidance from the SeniorCommunications & Digital Engagement Manager, the Assistant Communications & Digital Engagement Manager will execute the annual press and influencer strategy for Shiseido and Drunk Elephant brands in order to increase EMV PR rankings and brand engagemen

An international spiritual organization in West London is seeking a Digital Marketing Coordinator to enhance engagement and support course registrations. Ideal candidates have experience in digital marketing, strong copywriting skills, and basic design abilities.

A leading cosmetics company in Greater London seeks an Interim Assistant Communications & Digital Engagement Manager.

Are you a hands‑on digital leader with a passion for driving employee engagement and corporate storytelling? This role is a mix of strategic communications, platform governance and technical delivery. Significant experience in a digital product management, platform management or similar role, with

Oversee the delivery of multi-channel communications programmes across corporate, media, and digital channels. Strong experience in financial services or corporate communications, ideally within an agency environment. If you’re looking for a role where you can work closely with high profile financ

Own and lead Remote’ digital communications strategy, unifying organic social media, digital influencer outreach, and emerging channels, aligned with company objectives and marketing initiatives. Director, Digital Communications,. Lead the digital communications team within Marketing, including ma

Director, Digital + Social Media (12-Month Maternity Contract) - Global Communications Agency. Director, Digital + Social Media (12-Month Maternity Contract) - Global Communications Agency. You will provide senior support to the leadership of the Digital team, help manage the team’s work to delive

Support the Digital Communications and Social Media Lead on maintaining the digital content calendar which is integrated with Systemiq's broader communications plan. Support the Digital Communications and Social Media Lead's work to upskill and encourage staff to develop their voices on LinkedIn in

A supportive government service is seeking a Communications Officer to manage media relations and implement digital communication strategies. Candidates should have a degree in communications or relevant experience, alongside strong writing skills and ability in managing digital platforms.

A sustainability-focused organization in the United Kingdom is seeking a Digital Communications Associate to create impactful content for various stakeholders. The ideal candidate should have strong experience in digital communications, particularly in B2B social media management and content product

A leading design firm is seeking a Social Media & Digital Communications Coordinator in Greater London. The ideal candidate should have 2-4 years of social media experience, a degree in Communications, and proficiency in tools like Adobe Photoshop and Premiere.

Support the Digital Communications and Social Media Lead on maintaining the digital content calendar which is integrated with Systemiq’s broader communications plan. Work with other Systemiq communications colleagues to provide social and digital media expertise into broader communications program

A well-established charity is seeking a Volunteer Communications Support to enhance its digital presence. The role involves creating digital assets, writing engaging content, and maintaining the charity's website. Ideal candidates are creative communicators with strong IT skills and experience in di

Our client, a Real Estate and Asset Manager based in the City of London, is seeking a Digital & Communications Manager to lead their internal and external communication strategy and delivery. Partner with HR and leadership teams to develop and deliver an internal communications strategy aligned with

Own and lead Remote’s digital communications strategy, unifying organic social media, digital influencer outreach, and emerging channels, aligned with company objectives and marketing initiatives. Proven ability to lead and define integrated digital communications strategy for a B2B technology and

PR Executive - Communications, Digital & Sustainability (FTC 12 Months). Assist in executing the corporate brand strategy and contributing to digital communications. Join Ferrero as a PR Executive, playing a key role in Corporate and Sustainability PR, Brand PR, and digital programmes.

A global employment solutions provider is seeking a Director of Digital Communications to unify social media and digital outreach. The position is fully remote, emphasizing flexibility and innovative approaches to digital narratives.

Hybrid## Digital Marketing ManagerLondon,London,United KingdomAbout this opportunity:Red Bee Media is looking for a data-driven and strategic Digital Marketing Manager to lead and optimise our digital presence across key B2B channels. You will own the strategy, execution, and performance of our