Dispatch assistant jobs in United Kingdom

Customer Support & Operations Assistant (Part – Time)Life Sciences / Pharmaceutical – UK, Ireland & International 1. The Company Biomap Ltd provides Validation & Qualification services for temperature monitoring solutions to the Pharmaceutical and Biotech Industries. We operate in a heavily regulated environment, supporting laboratories, hospitals, wholesalers, and pharmaceutical manufacturers with compliant, high-quality solutions. 2. The Role The Customer Support & Operations Assistant role supports the day-to-day operational and customer service activities of the company. This position is responsible for managing customer enquiries, coordinating the help desk, and handling shipping and logistics activities, ensuring a high standard of service and efficient internal processes in line with Biomap’s quality management system. 3. General Role Responsibilities: • Acting as the first point of contact for customer enquiries via phone and email, • Managing and monitoring the help desk, logging, tracking, and resolving support tickets, • Liaising with customers to provide updates, basic technical assistance, and issue escalation where required, • Coordinating shipping and receiving of equipment, including preparation of documentation, • Tracking shipments and ensuring timely dispatch and delivery of customer equipment, • Maintaining accurate records for support cases, shipments, and inventory movements, • Supporting internal teams with administrative and operational tasks as required, • Ensuring all activities comply with internal procedures and quality standards 4. The Ideal applicant must have: • Excellent communication skills in both written and spoken English, • Strong attention to detail and accuracy, • A customer-focused mindset with a professional and friendly approach, • Good organisational and time-management skills, • Ability to work independently and manage multiple tasks simultaneously, • A reliable, methodical, and proactive way of working, • Ability to remain calm and effective when dealing with customer issues 5. Requirements • Previous experience in customer support, help desk, administration, or logistics (preferred), • Good IT skills, including email, spreadsheets, and basic ticketing systems, • Familiarity with shipping, courier coordination, or inventory management is an advantage, • Must live locally - NW10 7JB, • Ability to work within a regulated or quality-driven environment is beneficial 6. What we offer • Part-time working hours (4 hours per day), • Training and ongoing support, • Opportunity to gain experience within the pharmaceutical and biotech industry, • Friendly and supportive team environment, • Potential for role development as the company grows Salary: £16k - £18k per year Position Type: Part time (Monday to Friday - 4 hours per day) Company Website:

About Tavex Tavex is one of Europe’s largest precious metals and forex dealers who has been established in the gold bullion market for over 30 years. With over 2 million clients annually, we provide our clients with gold and silver bullion from the most established mints and refineries worldwide. We have over 40 offices across Europe with a new head office in London. As we continue to grow in the UK market, we are looking for a dedicated, hardworking E-commerce Packer / Fulfilment Assistant to join the team! The Role: E-commerce Packer/Fulfilment Assistant As an E-commerce Packer, you will play a key role in ensuring our online orders are prepared, packed, and dispatched accurately and securely. This is a hands-on role suited to someone who takes pride in their work, enjoys a structured environment, and understands the importance of precision when handling high-value items. You will work closely with the operations and customer service teams to make sure every order leaves our premises correctly packed, on time, and to Tavex’s high standards. Attention to detail, organisation, and consistency are essential in this role. About you/key skills: · You have excellent attention to detail and take pride in accuracy · You are reliable, punctual, and able to follow processes consistently · You are comfortable working in a fast-paced, task-focused environment · You work well independently but are also a strong team player · You are organised and able to manage repetitive tasks efficiently · You understand the importance of security and confidentiality · You are comfortable with packing, labelling, and handling parcels · Previous experience in packing, fulfilment, warehouse, or logistics roles is a bonus but not essential A day in the life · Accurately picking and packing online orders for dispatch · Ensuring all items are packed securely and in line with company procedures · Checking orders carefully to ensure correctness before shipment · Labelling parcels and preparing orders for courier collection · Maintaining a clean, organised packing and storage area · Reporting any discrepancies, damaged items, or stock issues to the operations team · Supporting operations with tasks as required Benefits • Competitive salary, • 25 days annual leave plus 8 bank holidays, • Company lunch on Friday when company targets hit, • Vitality Health Care, • Travel opportunities

Buying Admin Assistant - Food Retail Buying Admin Assistant - Food Retail The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months. The pay rate on offer is £15 per hour. Role Purpose To support in delivering the partners food products globally in wholesale and franchise partners. Across NPD, seasonal and core range. Assisting with critical path delivery across International Food. Key accountabilities and measures • Manage the manual excel product set up spreadsheet process for selling to partners – respond to further requests for information from the brand, • Check through the information in the sheet (may need to back and forth with the brand get the information in the correct format), • Work with relevant product and tech teams to ensure proper set up, • Source and share imagery with the partner, • Support with collating information for PIM (product information management), • Track cost prices for products from point of order to dispatch, • Help to prepare Sign Off Packs and Trading Packs for Selling Events, • Manage and co-ordinate sample requirements for all events, requests, and sign offs., • Ensure accuracy of Systems and Labels in readiness for International Selling Events (where appropriate)., • Be able to build relationships with key stakeholders e.g., business units, tech, finance, • Set up any additional lines/requests and progress quickly to ensure on time launch for the relevant season., • Use appropriate IT systems and software packages required to drive delivery of your elements of the critical path., • Manage project critical path, • Product set up: Set up across all temp regimes & maintain eliminations across core and seasonal ranges, • Master data maintenance: maintain accuracy across data such as prices, suppliers etc, • Invoice & CLL amendments where needed, • UPC creation: Across all categories/markets, • Letters: Provide shorts/excess letters for customs clearance where needed Key skills • Either buying experience with a major retailer or alternatively experience within a retail environment, • Passion for products and desire to learn about the brand and customer, • Highly organised with attention to detail when performing tasks, ability to anticipate and manage problems, with an ability to prioritise and escalate where necessary, • Systems experience or a clear demonstration of the ability to learn to use systems quickly, • Good communication skills; communicating clearly using phone, email etc., • Knowledge of, or strong desire to learn about the end to end buying process to take responsibility for Critical Path Management, • Proactive in taking workload away from other members of the Wholesale team, • A digital and global mind-set that supports the growth of the International Wholesale business

Temporary Print & Mail Assistant - London - 10.Our client in London is seeking a Temporary Print & Mail Assistant to join their busy team.The role involves approximately 70% mail-related work and 30% print and finishing, supporting the smooth running of daily production and dispatch operations.To st