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We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. Experience in customer support within Forex, fintech, brokerage, online trading, or financial services. Deliver high-quality support during evening shift o

Do you enjoy working in a customer focused environment to ensure cleanliness? Do you love working as part of a team to produce sparkling results for customers? At Arcus, cleaners are a vital part of our company, and we are looking to recruit a part time In Store Cleaner based in Sainsbury's Westhoughton store on a permanent basis. 15 hours per week with an hourly rate of £12.71. Immediate start is available. Sainsbury’s stores are open 7 days a week and here at Arcus we offer various shift patterns with 5 and 6 day working available. Our shift patterns consist of early morning, morning, afternoon, and evening shifts with weekend work. The current shift pattern for this role is: Sunday: 06:00 to 09:00 Monday: 05:00 to 08:00 Tuesday: 05:00 to 08:00 Wednesday: 05:00 to 08:00 Thursday: Day off Friday: 05:00 to 08:00 Saturday: Day off You will also have some opportunity to increase your hours through overtime. Arcus cleaners take pride in keeping Sainsbury’s supermarkets clean and safe for its customers. Cleaners will complete daily cleaning tasks to maintain the highest standard of cleaning within our Sainsburys stores. Tasks will consist of but are not limited to: • Operating machinery, • Carry out thorough cleaning activities including mopping, vacuuming, wiping, and sweeping to ensure stores are kept clean., • At times you could be in-store cleaning toilets, surfaces, ceilings, windows or even oven canopies, • At other times you could be working outside keeping trolley bays clean, free of leaves and debris, • Ensure all health and safety procedures are applied Arcus will support you through full training Previous cleaning experience is beneficial but not essential as on the job training will be supplied An eye for detail and cleanliness A positive attitude to cleaning and customer service Please note that you will need to provide a smartphone that has NFC capability to access our Arcus Connect App that we use for recording time and attendance. This is a condition of your employment with us. • Immediate starts available, • Monthly pay, • Holiday – 28 days on a pro rata basis, • Flexible hours available with overtime opportunities, • Death in service insurance, • Pension scheme, • Cycle to work scheme, • Further career opportunities, • Training and development #J-18808-Ljbffr

Role: British Sign Language (BSL) Interpreters required! Start date: July 2026 Location: Work from home Salary: £43.96 per hour Bonus: Bonus up to 10% p/a Operational hours: 8am - 10pm Monday to Sunday Shifts: 16 hour shifts available Option 1 - Friday 5pm - 10pm/Saturday 1pm - 10pm and one 3 hour shift a weekday evening Option 2 - Saturday and Sunday 8am - 4pm Option 3 - Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm Qualifications required: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: Provide effective Video Remote Interpreting Support and model the company's mission and values Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Demonstrate the ability to adapt quickly to new and changing technologies Multitask between interpreting effectively and utilizing calls Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Possess the ability to work effectively in a fast paced, dynamic environment Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Technical knowledge for interpreting IT/Customer Support calls Able to provide accurate interpretation Good understanding of Deaf culture Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure. Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority