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🏃 Physiotherapist (Sports / MSK / Ortho) 📍 Hatfield & Elstree, Hertfordshire 🕒 Full-Time | Employed | Start: Aug/Sept 2026 If you’re a Physio who enjoys working with active patients, athletes, and genuinely interesting cases — and you want the time, support, and environment to do your job properly — this could be a great fit. At Bodybalance Physiotherapy & Sports Injury Clinic, we help people live active, healthy lives through high-quality rehab and a genuinely collaborative approach. No conveyor belt clinics. No shortcuts. Just great care and a strong team. 💼 The Role You’ll be working across our clinics in Hatfield (Hertfordshire Sports Village) and Elstree (HCA Outpatients & Diagnostic Centre), delivering high-quality MSK, sports and orthopaedic physiotherapy. Alongside a varied caseload, you’ll also have opportunities to work with high-performance athletes through programmes such as TASS, HTAP and university scholars. You’ll be part of a wider MDT including Orthopaedic & SEM Consultants, podiatrists, and S&C coaches — with active involvement in clinical discussions, CPD, and service development. 🧠 What We’re Looking For HCPC registered Physiotherapist (CSP member) Minimum 3+ years post-grad experience (incl. MSK/Sports/Ortho) Strong clinical reasoning, manual therapy & rehab skills Confident working in a gym-based rehab setting A team player who wants to keep learning and improving Experience in private practice or with athletes is helpful — but we can also support the right person to grow into the role. 🌟 Why This Role Stands Out Excellent working environment — supportive, social, and well-established team Interesting caseload — from everyday MSK to high-performance sport Structured development — regular 1:1 mentoring + generous CPD budget Time to do things properly — with admin time built into your week Flexible working patterns (full-time = 38 clinical hours/week) AI-supported admin to reduce note-writing burden Career progression opportunities as the clinic continues to grow 💰 Package & Benefits Competitive salary + performance-related bonus Private medical insurance Paid annual leave (increasing with service) Paid sick leave Company pension Generous CPD budget + paid study leave Free gym access + subsidised parking Cycle to work & salary sacrifice schemes 🌍 International Applicants We can offer visa sponsorship for the right candidate — please indicate this in your application. 📅 Key Details Full-time, permanent role (approx. 38 clinical hours/week) Includes at least one evening per week (until 8pm) Start date: ideally late Aug / early Sept 2026 (flexible for the right person) 💬 Interested? Apply via LinkedIn or send your CV + a short note explaining what you’d bring to the role. If you’d prefer an informal chat first, feel free to reach out — we’re always happy to talk. We review applications as they come in and aim to keep the process straightforward: initial video call followed by an in-person interview.

Are you passionate about transforming young lives through expert psychiatric care? Join Rhodes Wood Hospital, a supportive and experienced team as a CYPMHS Consultant Psychiatrist within our Tier 4 Child and Adolescent Mental Health Service (CYPMHS), providing specialist care for young people aged 12 to 18 with eating disorders. As a Part-time Consultant Psychiatrist (3 days/week) you will work in a service that delivers evidence-based, individualised treatment programmes designed to meet each young person’s unique needs. You will review referrals, conduct admission assessments, and ensure effective management plans are in place. You will lead risk assessments, oversee physical health evaluations, and provide clinical leadership, supervision, and reflective practice for key workers within the team. Your role will include supervising non-training grade doctors and psychiatric trainees, participating in the on-call rota (currently 1 in 6), and supporting cross-cover arrangements for colleagues during leave periods. You will uphold governance standards, maintain accurate records, and ensure culturally competent practice aligned with safeguarding requirements. Collaboration is key—you will establish strong working relationships with GPs, CYPMHS community teams, commissioners, and other stakeholders to ensure continuity of care. Participation in clinical governance, annual appraisal, and CPD is essential, alongside an interest in research and teaching to support service development. As a CYPMHS Consultant Psychiatrist, you will be required to: • Review referrals and determine appropriateness for admission, • Conduct Admission assessment and ensure effective management plans, • To participate in the assessment and management of children and young people referred to the Service, • To conduct risk assessment and review regularly, • To assess physical health, • To provide leadership, supervision, reflection, and risk management to the key workers on the team, • To abide by, and contribute to, the governance arrangements and processes of the service. This includes providing a culturally competent practice, appropriate record keeping, and discharging duties under the safeguarding children agenda., • To supervise non-training grade doctors and psychiatric trainees allocated to the teams., • To enact cross cover arrangements for annual, study and professional leave, with the other child and adolescent psychiatrists in the department., • Participation in the CYPMHS Consultant on-call duty rota., • To participate in Continuing Professional Development (CPD) as approved by the Royal College of Psychiatrists, • An interest in research and a willingness to supervise trainees will be encouraged., • To establish effective working relationships with GPs, CYPMHS community teams, specialists and commissioners., • To uphold the principles of Clinical Governance and adhere to the organisation’s clinical governance requirements., • To take part in an Annual Appraisal Programme, with the development of Personal Development Plans, focused on Continuing Professional Development., • Registered on the GMC Specialist Register for Child and Adolescent Psychiatry with a licence to practise. At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Competitive annual salary, • £5000 car allowance (Pro rata), • £10,000 signing on fee, • 30 days annual leave (Pro rata) plus bank holidays and your birthday off!, • A Group Personal Pension Plan (GPPP) and pension contribution, • Career development and training to help you achieve your professional goals, • Voluntary benefits, • Medical indemnity cover, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

*Please be aware that you must have a minimum of 12 months' post qualification experience in order to be considered for this post. RGN cannot be considered. Are you an experienced RMN wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Rhodes Wood Hospital in Hatfield and come and experience what delivering great healthcare should feel like. As an experienced RMN from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society. Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career. What you will be doing: As a qualified Registered Nurse (RMN or RNLD), you will ensure children and young people in this specialist Inpatient Eating Disorder service receive high-quality care, while also supporting your colleagues and promoting positive teamwork. The wards are busy, with plenty to keep you engaged and motivated, and a good amount of routine and variety. Your day-to-day will include: • Providing high-quality, effective and compassionate nursing care to service users, • Being responsible for the assessment, planning, implementation and evaluation of care, • Providing mentorship and support to team members, • A relevant nursing qualification, • NMC registration, • Strong team-working skills, • A high level of self-motivation and a flexible approach, • A positive attitude and be naturally caring and compassionate Location: Shepherds Way, Brookmans Park, Hatfield AL9 6NN Rhodes Wood Hospital is a specialist Inpatient Eating Disorder service for children and young people aged 12 up to 18 years. Each treatment programme is tailored to the needs of the young person. What You’ll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of up to £38,000 DoE, • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time, • Pension contribution, to help secure your future Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

This is a permanent post, available on a full-time basis (or part-time/job share- to be agreed). Are you an exceptional operational leader who thrives on shaping high‑performing, values‑led clinical environments? Do you want to make a meaningful impact on veterinary care, education, research, and the student experience? If so, this could be your next defining role! Lead...... Inspire...... Transform. The Royal Veterinary College is seeking a Clinical Services Operations Director—a strategic, people‑centred leader who will play a pivotal role in delivering excellence across our clinical teaching facilities. Reporting to the VP (Clinical Services), you will ensure that our hospitals, practices and diagnostic services deliver the highest quality care while supporting world‑class teaching and research. This is a rare opportunity to influence the future of veterinary clinical services across two sites, working alongside senior academic leaders, clinicians, and professional service teams. You will champion operational effectiveness, financial resilience, and a culture grounded in our RVC values. What You’ll Lead In this influential role, you will: • Oversee day‑to‑day operations across our clinical hospitals and diagnostic labs, • Drive delivery of key financial, people, customer, and quality metrics, • Develop and embed collaborative, efficient operational structures across all clinical operations, • Shape a culture of excellence and inclusivity, ensuring everyday behaviours reflect our values, • Partner with academic clinicians to support teaching, growth opportunities, and innovative clinical services, • Lead the development of operational and capital business plans, • Coordinate capital investment priorities to support long‑term strategic goals, • Ensure compliance with regulatory, professional, H&S and accreditation standards, • Strengthen relationships with key external partners and suppliers Who We’re Looking For You are an experienced confident, inspiring leader with a proven track record of delivering operational excellence at regional or senior management level. You’ll bring: • Values‑led leadership and exceptional interpersonal skills, • Strong emotional intelligence and the ability to influence at all levels, • Commercial acumen and robust experience across budgeting, business development or sales, • Strategic thinking and the courage to challenge constructively, • A collaborative approach that builds trust across clinical and professional teams, • Strong analytical, problem‑solving and change delivery capability We offer a generous reward and benefits package including: • A welcoming and friendly team, • Competitive and attractive pension package, • Generous 30 days annual leave (plus bank holidays + concessionary days), • Opportunities for regular development and in-house training, • On site café and restaurant, • Free membership to the Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included), • Cycle to work scheme, • Free mini-bus service to and from Potters Bar station and Hawkshead Campus At the RVC, you’ll be part of a community dedicated to advancing animal health, educating future leaders, and delivering outstanding veterinary care. Your leadership will directly influence the student experience, clinical excellence, and the long‑term sustainability of our services. This is more than an operational role—it’s a chance to shape the future of veterinary healthcare and education. Please see full candidate brochure on the RVC website. Potential applicants wishing to discuss this position informally are encouraged to contact Amanda Boag, Vice Principal for Clinical Service at ___. Closing Date: Thursday 30 April 2026 Interview Date: Thursday 14 May 2026 The University values diversity and inclusion – promotes equality of opportunity by working towards ensuring our workforce is reflective of our diverse community. We particularly encourage applications from women and people from Black, Asian and Minority Ethnic backgrounds across all roles which are under-represented at senior levels across the University.

Salary – Competitive dependant on experience Hours - Monday to Friday, 37.5 hours per week with flexible, hybrid working Holiday – 25 days annual leave (excluding bank holidays) plus Birthday Day off. About the Accounts Manager role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Due to growth, we have an exciting opportunity for an Accounts Manager at our Hertford office. The ideal candidate will be hard working and confident in their ability to manage a workload of their own alongside managing a team. Key responsibilities of an Accounts Manager will include: • managing a portfolio of clients, this will involve workforce planning, management of WIP and billing, • briefing team members on assignments, ensuring everyone has a clear understanding of the plans, • oversee junior team members, delegating work between the team and signing off on files prepared by them - ensuring work is done within budget, • strengthening existing client relationships and building rapport with new clients, • contributing to ongoing process improvement and best practice development About you We are looking for candidates with the following skills and experience: • minimum of 5 years’ experience gained within an accountancy practice, • ACCA or ACA qualified, • great attention to detail along with strong organisational skills, • confident in building relationships with clients and internal team, • pro-active and positive attitude, • strong communication and interpersonal skills – written and verbal Full benefits available for the Accounts Manager • pension scheme, • group life assurance 4 x salary, • Health cash plan, • hybrid working between office and home, • car parking, • quarterly functions and events, • access to our employee benefits portal – online GP & prescription services, cashback and vouchers on everyday purchases, • employee Assistance Programme, • employee Referral Bonus – we’re always looking for talented individuals to join our team, • regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.

Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Rhodes Wood Hospital in Hatfield. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It’s a career that you can take pride in and enjoy. It’s what delivering great healthcare should feel like. What you will be doing: With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to for children and young people aged 12 up to 18 years, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: • Providing Clinical Leadership and expertise, • Providing leadership and guidance to support a unified service and engaged workforce, • Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework, • Utilising and supervising all nursing staff effectively, • Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team, • Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training, • A relevant nursing qualification, • NMC registration, • A positive attitude and be naturally caring and compassionate, • A commitment to high-quality care and to values and evidence-based practice, • Relevant experience in a similar environment, • Proven track record of leadership skills Where you will be working: Location: Shepherds Way, Brookmans Park, Hatfield AL9 6NN Rhodes Wood Hospital is a specialist Inpatient Eating Disorder service for children and young people aged 12 up to 18 years. Each treatment programme is tailored to the needs of the young person. What You’ll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £39,000 - £43,000 DoE, • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time, • Pension contribution, to help secure your future Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Are you passionate about transforming young lives through expert psychiatric care? Join Rhodes Wood Hospital, a supportive and experienced team as a Consultant Psychiatrist within our Tier 4 Child and Adolescent Mental Health Service (CYPMHS), providing specialist care for young people aged 12 to 18 with eating disorders. You will work in a service that delivers evidence-based, individualised treatment programmes designed to meet each young person’s unique needs. As a CYPMHS Consultant Psychiatrist, you will review referrals, conduct admission assessments, and ensure effective management plans are in place. You will lead risk assessments, oversee physical health evaluations, and provide clinical leadership, supervision, and reflective practice for key workers within the team. Your role will include supervising non-training grade doctors and psychiatric trainees, participating in the on-call rota (currently 1 in 6), and supporting cross-cover arrangements for colleagues during leave periods. You will uphold governance standards, maintain accurate records, and ensure culturally competent practice aligned with safeguarding requirements. Collaboration is key—you will establish strong working relationships with GPs, CYPMHS community teams, commissioners, and other stakeholders to ensure continuity of care. Participation in clinical governance, annual appraisal, and CPD is essential, alongside an interest in research and teaching to support service development. As a CYPMHS Consultant Psychiatrist, you will be required to: • Review referrals and determine appropriateness for admission, • Conduct Admission assessment and ensure effective management plans, • To participate in the assessment and management of children and young people referred to the Service, • To conduct risk assessment and review regularly, • To assess physical health, • To provide leadership, supervision, reflection, and risk management to the key workers on the team, • To abide by, and contribute to, the governance arrangements and processes of the service. This includes providing a culturally competent practice, appropriate record keeping, and discharging duties under the safeguarding children agenda., • To supervise non-training grade doctors and psychiatric trainees allocated to the teams., • To enact cross cover arrangements for annual, study and professional leave, with the other child and adolescent psychiatrists in the department., • Participation in the CYPMHS Consultant on-call duty rota., • To participate in Continuing Professional Development (CPD) as approved by the Royal College of Psychiatrists, • An interest in research and a willingness to supervise trainees will be encouraged., • To establish effective working relationships with GPs, CYPMHS community teams, specialists and commissioners., • To uphold the principles of Clinical Governance and adhere to the organisation’s clinical governance requirements., • To take part in an Annual Appraisal Programme, with the development of Personal Development Plans, focused on Continuing Professional Development., • Registered on the GMC Specialist Register for Child and Adolescent Psychiatry with a licence to practise. At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Competitive annual salary, • £5000 car allowance, • £10,000 signing on fee, • 30 days annual leave plus bank holidays and your birthday off!, • A Group Personal Pension Plan (GPPP) and pension contribution, • Career development and training to help you achieve your professional goals, • Voluntary benefits, • Medical indemnity cover, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Job Title: Service Administrator • Salary: £28,000 - £30,000 per annum Location: Welwyn Garden City, Hertfordshire • Contract: Permanent, Full Time, • Working Hours: Monday to Friday, 9:00am – 5:30pm or 8:00am -4:30pm (some flexibility), • Hybrid: Potential option to work from home one day per week Service Administrator • Have you previously worked in a Service Administrator, Customer ServiceHelpdesk role or similar?, • Maybe you are experienced working in the security sector and have been involved in coordinating engineers, scheduling maintenance visits or managing reactive service requests?, • Do you thrive in a fast paced and reactive environment, where no two days are the same?, • Do you have a strong customer service background and enjoy resolving issues efficiently while maintaining excellent client relationships?, • Are you highly organised, able to prioritise multiple tasks and remain calm under pressure?, • Would you like to join a dynamic and supportive team environment, where your contribution directly supports service delivery for major blue chip clients? If you answered ‘YES’ to some of the above, then please get in touch with the TalentHQ Recruitment team as we would love to hear from you… Our Client: Our client is a well established and highly respected organisation specialising in the delivery and maintenance of security systems for leading businesses. Working with a portfolio of blue chip clients, they have built an excellent reputation for delivering exceptional service and consistently exceeding expectations. Their team is made up of dedicated and collaborative professionals, working together to deliver high quality operational support and technical expertise. Due to continued growth, they are now seeking a Service Administrator to join their busy and growing team in Welwyn Garden City. Job Role: The role of Service Administrator covers various support duties and other related obligations. As Service Administrator, you will work as part of the Admin Team providing service support for Maintenance Contracts and Small Works Projects. As their clients are typically “bluechip”, there is an expectation of you to present yourself in a manner that reflects the environment you work in and the work you produce. Their clients have come to expect their service levels to overdeliver in every stage of the business delivery/ Your management team will always support you in all areas, but you should be able to work independently to the expected level. Using their core values in your everyday workwill help maintain this standard. Duties: Liaising with clients and third parties to book in maintenance visits, calls and small works Setting up new Maintenance Contracts and issuing Welcome Pack Issuing reports and quotations for Maintenance Contract clients Ensuring service calls are logged and updated Daily communication with our Engineering Service Team Assist with RAMS / Permits Monthly performance reporting for Maintenance Contracts Service Invoicing Scheduling works / Planner with the team Liaising and supporting their clients over the phone and by email Perform administrative tasks such as preparing estimates / quotations through our preferred customer software Ensure documentation is complete, current, and appropriately stored Work closely will all relevant personnel to ensure effective and efficient implementation Liaise and work with their clients, contractors and sub-contractors Responsibilities: Comply with our clients Policies and Procedures to ensure they comply with relevant Standards for their industry (NSI Gold) and IT functions Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers and management Ensure proper recording, closure and management of issues and tasks Qualification: Must have a high attention to detail Excellent IT Skills (MS Office Suite) Being flexible, proactive and accurate Good written and spoken communication abilities Being able to work with one or more teams Strong work ethic and ambition to progress Benefits: Personal career development 25 days annual leave (excluding Bank Holiday’s) Family private healthcare policy Company Pension Competitive remuneration package Laptop An open and friendly working environment 4 Week sabbatical after 10 years of continuous employment Continuous team building and progressive support Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website

Why are we recruiting? PayPoint operates a retail network of over 30,000 local shops through which we deliver a wide range of services to local communities. We manage and settle over £10 billion of omnichannel payments every year. We are embarking on a modernisation of some of our settlement and billing systems thus ensuring that payments from our retailers to our clients and vice versa continue to be managed in an efficient and seamless manner. We are now looking for a Functional Lead to join the team that creates and deploys the technology which supports our Billing and Settlement service. This role will provide the IT to Finance link for Business Central change, owning functional alignment, business readiness and delivery coordination. What will you be doing? As the Functional Lead at PayPoint, you will sit under the Head of Settlement and Billing and work closely with the Product Owner, BC Engineers and finance business owners. You will lead the functional relationship between finance and IT, translate business priorities into clear scope and acceptance, and coordinate delivery to ensure successful business adoption. Responsibilities of the role Take a hands-on role in implementing Business Central customisations and configurations under guidance from the Senior BC Developer Act as the finance facing functional lead, owning relationships with finance owners and representing business needs to IT and delivery teams Lead and co facilitate requirements workshops with the Product Owner, capturing business processes, reporting needs and acceptance criteria Draft and maintain the Business Requirements Document and feature briefs, ensuring clarity on business outcomes and constraints Translate BRD content into user stories and acceptance criteria for the Product Owner to prioritise Coordinate delivery activities and maintain pragmatic delivery plans and schedules that reflect Product Owner priorities; track progress, dependencies and milestones Own UAT planning and execution, coordinate business testers, validate results and sign off acceptance with stakeholders Lead cutover readiness and hypercare coordination to ensure successful transition to business operations Maintain issue, decision and risk logs and escalate materially to the Product Owner and Head of Dept as required Provide business transformation support including training, runbooks and process guides to embed new ways of working Act as a trusted adviser to the Product Owner on business impact, prioritisation trade-offs and stakeholder engagement What would we like from you? This role requires very strong practical experience in finance systems, Business Central functional work or similar finance application domains. You will be expected to join in flight projects quickly, build up a detailed knowledge of PayPoint’s Business Central installation and act as the business facing functional lead. You should be comfortable working remotely, able to work in a matrix environment and confident engaging with stakeholders at all levels. What is essential for the role? Minimum 5 years practical experience in finance systems or Business Central functional work Strong facilitation skills and a track record of running workshops with senior finance stakeholders Excellent requirements writing skills, comfortable producing BRDs, clear user stories and crisp acceptance criteria Proven experience coordinating delivery plans and tracking milestones in Azure DevOps or similar tools Experience owning UAT planning and business readiness activities, including training and cutover support Clear communicator able to translate technical implications into business language and to push back where necessary on scope and risk Comfortable working in a matrix environment and engaging with stakeholders at all levels It would be great if you already have… Exposure to Business Central configuration and common integration patterns Familiarity with Agile delivery and sprint cadence, and experience working alongside development teams to refine scope and estimate work Prior experience in payment, settlement or billing domains an advantage but not required Basic understanding of data migration considerations What can we do for you? This is a Hybrid role with occasional visits to our Head office in Welwyn Garden City As a key member of the Settlement and Billing delivery stream, you will also benefit from a range of company benefits such as: Holiday purchase scheme, with 25 days holiday plus bank holidays. On-site gym (free) and nationwide corporate rate gym membership. Online benefits portal offering discounts on shopping and holidays. Love2Shop Everyday Benefits Card. Contributory company pension scheme. Progression and Development. Private medical insurance and life assurance (with option purchase additional cover Additional benefits available at a discounted rate. Cycle2Work scheme Electric Car Scheme At PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Contract type: Permanent Hours: Monday - Friday - 36.25 Hours Per Week Salary: Competitive Closing date for applications: 30th April, 2026 REF-(Apply online only)