We’re Hiring: Senior Infrastructure Engineer (Permanent)
9 hours ago
Blackpool
Please note this role requires you to pass Security Check clearance. You will play a leading role in the implementation, support, and continuous improvement of DWP's enterprise messaging and collaboration platforms. Your expertise will help ensure secure, reliable, and high performing communication services that enable colleagues across the organisation to connect, collaborate, and deliver critical services to millions of customers. Acting as a trusted technical advisor, you will influence key decisions, drive service improvements, and help deliver modern, scalable solutions that support DWP's digital ambitions. We're looking for an experienced infrastructure professional with deep knowledge of enterprise messaging technologies, particularly Microsoft Exchange and Microsoft 365. Lead the design, implementation, and support of Microsoft Exchange Online, On Premises, and Hybrid environments, ensuring secure, resilient, and scalable messaging services. Design and deliver integrations between Exchange and enterprise systems using Microsoft Graph API, Exchange Web Services (EWS), REST APIs, and PowerShell automation. Develop and maintain automation, tooling, and reporting solutions to improve operational efficiency, service performance, and user experience. Act as the technical authority for Microsoft 365 messaging and compliance capabilities, including eDiscovery, retention policies, litigation hold, and information governance. Ensure messaging platforms remain secure, highly available, and compliant with organisational, regulatory, and legal requirements through effective security controls and resilience planning. Collaborate with technical, business, security, and legal stakeholders to shape messaging strategy and deliver solutions that meet organisational needs. hanley@dwp.gov.uk . Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Microsoft Certified: Exchange Online or Microsoft 365 Expert certifications with significant experience in managing a Microsoft Exchange environment (On-Premises, Online and Hybrid configurations). ~ Proven ability to manage mail flow, transport rules, connectors, and security configurations as well as PowerShell scripting and automation. ~ Strong understanding of Active Directory, Azure AD, and API integrations (Microsoft Graph, EWS, REST). ~ Experience of other Microsoft 365 services (Purview, Teams, SharePoint, OneDrive). Significant experience in enterprise messaging systems, with a strong focus on Microsoft Exchange and Microsoft 365. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job. At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). Disability Confident Scheme In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Copying content or answers from an online or published source that is not your own Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. For further information on National Security Vetting please visit the Demystifying Vetting website . Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Email : Richard.hanley@dwp.gov.uk If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.Attachments Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)